Hakkasan Mayfair in City of London, Westminster

Hakkasan Mayfair offers a refined Cantonese dining experience in a sleek, intimate setting with polished service. We started with the Steamed Dim Sum Trio, featuring delicate lobster, Dover sole, and wild mushroom dumplings, and the Crispy Duck Salad, which had a perfect balance of crispiness and freshness. The Grilled Chilean Sea Bass in Honey was buttery and well-glazed, while the Stir-Fried Black Pepper Rib Eye Beef with Merlot was rich and flavorful. The Signature Peking Duck with Beluga Caviar was indulgent and expertly prepared. With elegant desserts and well-executed sides like the Stir-Fried Gai Lan, the meal felt complete. While pricey, Hakkasan delivers on quality, making it a top choice for special occasions or an upscale Cantonese feast.

Mind blowing food and hospitality🥹

Loved the dimsim platter, satay chicken, fried squid and the signature Peking duck! How ever the duck wasn’t sliced in front of us and we didn’t feel we had the whole duck for 150 pound…the manager was helpful and waived half of the duck from the bill for us…but peking duck needs to be sliced in front of the table in a high-end place like Hakkasan!!

Highly recommended by our British friend, we were excited to try this restaurant. The experience was interesting from the moment we arrived — there was a standalone cloakroom service attended by a well-presented young gentleman. The hostess greeted us with a lovely smile, but communication was lacking. We were directed to the basement area and had to repeat our request again, which felt a little disorganised. Arriving early, we had a drink at the bar. The taste was fair, though priced at £20 — as expected for Mayfair. We had been craving Peking Duck for a while and were excited to order it. The duck was beautifully cooked, and the whole duck was presented to us just 10 minutes after placing our order. However, it strangely returned to our table 50 minutes later. It made us wonder if it was staged, showing the same duck to every table who ordered Peking Duck. Our server was attentive and genuinely tried his best. That said, we were asked more than 10 times from start to finish, “How was your starter?”, “How was your duck?”, “How was your…?” — it became rather annoying and intrusive. The ambiance was cosy but the music was quite loud, making it hard to hear conversations from our own table. Overall, I’d probably suggest Imperial Treasure instead — the food is more authentic, the service much better, and the price point is similar.

Booked a table for a friend's birthday on Saturday 15th as we'd heard good things about the restaurants. Our table was booked for 9pm. We got there for around 8.50pm, being mindful that we were asked not to be late. We were shown to the bar to wait for our table. At the bar the waiter looked in our direction twice but did not come to ask what we wanted nor offer us a drinks menu, we had to ask the person clearing the glasses for this. At 9.20pm we were still sat the bar without a drink, we managed to flag one of the ladies in charge of seating people to ask when our table will be ready but she didn't seem sure, I informed her about the bar situation which she apologised for but when she went to speak to the bar person he just shrugged his shoulders. When he did come to us he did not apologise for the wait. We were eventually sat at 9.36pm, no real apology for the delay. When sat the server did not explain the menu until we asked and not once were we asked how our meal was. For the price charged I expected better service, food and ambiance.

A rude waiter that imposed himself bit too much. Hakka noodles were very oily, a service not worth the service charge paid. On the plus side the ambiance was good.

Good food but ridiculously expensive and we eat regularly at Michelin restaurants. For two people, having a starter and main only with non alcoholic drinks, the bill was £257. Also, the noise level (music) was completely crazy, like a nightclub, we had to shout at each other across the table. They even provide noise cancelling headphones, it's that bad!

Quite disappointed with the experience at Hakkasan today. First of all, despite booking a table for 7:45pm, the table was not ready until 8:15pm. We had to wait at the bar, no complimentary drinks or otherwise offered and communication very poor on what’s happening (no apologies offered either). Throughout the meal, service seemed well intentioned but very disorganised. Frequently items we asked for took almost 15mins or more to arrive (like coffee after dessert). The table was not cleaned of dishes for good 20mins after we finished eating. It was almost impossible to flag a waiter despite so many of them walking around. Yes, the food was mostly v good and some dishes outstanding; like dimsum or crispy duck. However this doesn’t make up fully for poor service and frankly expensive prices. You can get much better than this in London and I’m not surprised this places lost its Michelin star. Frankly I don’t think it’s anywhere near the standard needed for it.

Food was nice, service was great, but the music and people were too loud to have a proper conversation

Great overall and it was all about the food.

A must to be every stay in London

Our waitress Julia, was very nice Very good service lovely food

Nelson was extremely welcoming and exceeded all my expectations.

An unforgettable experience! The first time we visited, we had the private dining room and what a brilliant night it was. Having the seclusion enhanced our enjoyment. Every single dish was incredible, and the drinks flowed freely. The staff were always at hand when needed whilst being unobtrusive. An exceptional night that was worth the expense. We then returned with kids, minus the private dining, and our experience was just as amazing and memorable. The food and drinks were every bit as delicious as before.

I came without reservation but was accepted the service was great the food was very good a real gem sorry I didn't take pictures

I have visited it once and I would definitely go again!! Very polite staff and a wonderful space. We tried the following: Crispy beancurd salad with chili plum lemongrass dressing Wagyu beef Shanghai dumpling Steamed Chilean sea bass Spicy prawns Wok-fried Yorkshire Wagyu beef ho fun noodles Everything was amazing, with fantastic flavors, and the spicy prawns are the best you’ll ever taste. It’s definitely worth a visit. Follow me for more on Insta @sofis_food_passport & TikTok @sofis_food.passport

The food was exceptional. Very delicious.

I guess its…just good enough to not be upset? Don’t get me wrong, I will not be recommending this place, but its just good enough to not complain. Had two set menus between two of us and we have shared to try a variety. The dim sum were weirdly hot in some spots and cold in others, but otherwise quite good and very pretty too. The mushroom spring rolls were quite nice, but nothing more than that. The chicken in satay sauce (that felt like satay soup which was also split) was overcooked but with very nice crispy skin, the other main was so boring that after two days I already forgotten what it was. The dessert was a giant parfait hazelnut-chocolate ball that confused me, served with room temperature chocolate sauce. Everything was plated in such an outdated way that after appetisers I didn’t even bother taking photos, I think that says a lot. The cocktails were okay, but maybe the ones we have tried were quite uninspired. Had the margarita from their monthly specials (with very AI-generated art) and a wildflower from their normal menu. The cleanliness standard I feel was quite low considering the expectations. The lamp above our table was very dusty, the waiter set the table next to us that still had food bits on it, and very weird one, but the cables on the ceiling in the bathroom made me gag (heard something above me and when I looked up I have seen the LAYERS of dust bunnies above me) The service was okayish. The host/waiter didn’t coordinate on us having a set menu so we have received normal menus, until our waiter came back and we could ask for menus that we actually booked for. Quite weird that we had napkins placed on our legs, but had to refill our water glasses. I don’t mind doing either myself but it feels weird to do one but not the other. Waiter that has welcomed us and told us he will be looking after us disappeared around main courses and someone else was doing rest of the service. The staff looked generally quite groggy and tired. The explanation of the dishes felt rushed and not really trying to make it sound appetising. We were checked on only when we were nearing finishing our courses, so even if we were to raise issues, it would have been too late. But on the other side we did not wait long for food, the drinks arrived quickly and the staff was polite, so I guess that works. Not bad enough to complain, not good enough to come back. Mostly boring, so not surprised they have lost a star. There is way too many great restaurants in London at similar price point or lower to bother imo.

Normal people have a burger for 1500 cal on a cheat day, i had a whole duck for 5000 cal maybe. An award winning duck which was really really delicious. I really enjoyed it. They kept getting me plain rice when I ordered egg fried rice, twice! And they brought a normal coke instead of a diet coke! Please be more attentive when taking orders. And the ambiance is really nice, i enjoyed it.

Awesome 💯🎊🎉 I had an impressive experience. Every bite of the food was a perfect balance of flavor also the attention of details to both presentation were outstanding the dumpling were divine had a great memorable lunch

Very overpriced, food was just decent. The music got way too loud so it’s hard to chat. The desserts were very nice.

All the foods was amazing… The taste was superb. Service was really fast.

All in all an absolutely top-notch experience. Food was exceptional, especially crispy duck salad or wagyu dumplings! Atmosphere and service were great also. Was my first visit but will come soon again to try some other dishes too

Having dined with the Tao group before at the Ritz in Mexico City, we were highly anticipating this experience. However, the service fell very short and felt very uninviting, there was no assistance with the menu, explanation of what items were coming to the table once food arrived. There were a lot of staff coming and going from our table, pouring water sloppy and splashing all over. We selected the plum tasting menu and luckily the food made up for the lack of friendliness. Some dishes were greater than others with the dumplings and dessert taking the lead on our dining experience. Overall, I’m not sure I’d be willing to come back to a tao establishment given the inconsistency in services and standard.

The location is very discreet but the atmosphere was amazing. The food was amazing and the portions were very generous. Definitely recommend!

One of Londons best restaurants. Very nice design, friendly and knowledgeable staff giving great recommendations. Intimate atmosphere with great music that sets a good vibe yet is not too loud enabling to have a conversation. Very tasty cocktails. All dishes that we ordered were phenomenal - shrimps in curry, wagyu dumplings, extraordinary rice and amazing pak Choi as well as an extraordinary duck salad. A place definitely worth returning to.

Duck two ways and dim sum would definitely be the highlight of Hakkasan food-wise for me. I usually go for XO sauce for the second way of my duck and would recommend the same for anyone who hasn’t tried it yet. A selection of dishes to share and try a bit of everything is ideal as the portions are not small but not big either and each one is a unique blend of flavours that everyone should try. Cocktails, loud music, and high-end dining: the atmosphere is phenomenal and very upbeat. Great for friends night out, or a date.

This Chinese restaurant is decorated in a Western style and was once a Michelin-starred restaurant. Are the rules a bit strange? If I order a set meal, do I have to order two portions? So we ordered the soup and ordered the soft-shell crab. The soft-shell crab was very crispy and fragrant. The ingredients were very similar to rice noodles, and the taste was very special. The pre-dinner cocktail was served first. The large ice cubes were sprinkled with gold foil, and the taste was mild. The first avocado salad was rich in flavor with many side dishes. The crab meat cake is garnished with caviar, and there is popcorn underneath which makes it very crispy and fragrant. There is a piece of dried pineapple on the beef ribs, which is sprinkled with gold foil. The beef has a little fishy smell, but the texture is very smooth and tender and overwhelms the fishy smell of the beef. The shrimp fried rice is large in portion and tastes amazing. The cabbage is shredded very finely, and the rice grains are stir-fried to bring out the fragrance. The fried rice is really good. The shiitake mushrooms in Babao Vegetarian Cuisine are very large and plump, but they are really fragrant. ...No need to explain the other dishes... This restaurant is the most expensive meal I have ever had in the UK, but it is also the most delicious and filling meal. The Chinese restaurants in the UK are really terrible. I really have never had a decent and delicious Chinese restaurant in the UK. These Chinese restaurants are very mixed! Not specialized!

The service wasn’t very good , no one really helped

I had a terrible experience at this restaurant on Sat night. i booked a post theatre dinner with a reservation at 11.15. They accept reservations up til 11.30 I had my son and daughter with me. We arrived at 11.10 and were told to hurry up and order as the kitchen was closing, so we put in an order and ordered a drink. All of the food, starters and main courses arrived ten minutes later, with all the dishes piled on top of each other on the tiny table. The food quickly went cold as it was impossible to eat it fast enough. It was a cold mess! We were astonished at what happened. The waitress then brought our second round of drinks and three minutes later a bouncer dressed in a black coat walked up and told us to hurry up and finish our drinks. At this point i was disgusted and asked for the bill which was £368. I called over one of the staff who looked more like management. He asked for my receipt and went over to the till and was speaking to the bouncer and waitresses. He returned with some strange looking pot of desert in a bag and said sorry about that. He did not return my receipt either. it was all utter rubbish and we got up and left without the time to drink our second drinks. Hakkasan should not advertise late bookings on opentable as they do not wish to honour them. The night was an expensive insult’. I shall not be returning.

Great food Definitely get some cocktails too! Fantastic service

I came here to celebrate the lunar new year. To my surprise there was a lion dance there which was really interesting to watch! The food was really delicious even though I ordered from the taste of hakkasan menu (which was reasonably priced! ) the staff were incredibly friendly and accommodating. The venue was really nicely decorated however it is quite loud (after the lion dance as well).

The food tastes okay, quite average. I think the service is not very good, maybe because there are too many people, and it takes a long time to order and pay. The atmosphere is not good either, because there are too many people and the whole restaurant is very noisy. If you are here for a date, it is best not to choose this restaurant.

Hakkasan Mayfair has long held a reputation for its exquisite modern Cantonese cuisine and opulent ambiance. However, their recent New Lunar Year dinner experience truly elevated this reputation, offering a symphony of flavors, impeccable service, and a celebratory atmosphere that left a lasting impression. From the moment I stepped into the dimly lit, yet undeniably glamorous dining room, I was transported to a world of refined elegance. The restaurant's signature dark wood and intricate latticework created an intimate and sophisticated setting, perfect for a special occasion. The festive decorations, subtly woven into the existing décor, added a touch of celebratory cheer without being overwhelming. The New Lunar Year menu was a culinary masterpiece, a testament to Hakkasan's commitment to using the finest ingredients and innovative techniques. Each dish was a work of art, both visually stunning and bursting with flavor. The standout dishes included: The Prosperity Toss Salad: A vibrant and refreshing start to the meal, with colorful vegetables, delicate slivers of fish, and a tangy dressing that symbolized good fortune for the year ahead. The Golden Fortune Dumplings: Exquisitely crafted dumplings filled with succulent seafood and adorned with edible gold leaf, a symbol of wealth and prosperity. The Longevity Noodles: A seemingly simple dish of noodles, but elevated to new heights with its rich broth and perfectly cooked strands, representing a long and healthy life. The Sweet Harmony Dessert: A delicate and beautifully presented dessert that combined traditional Chinese flavors with a modern twist, a sweet ending to a memorable meal. Beyond the exceptional food, the service at Hakkasan Mayfair was truly outstanding. The staff were attentive, knowledgeable, and genuinely passionate about ensuring a memorable dining experience. They were happy to explain the significance of each dish and offer recommendations on wine pairings, making the entire meal feel personalized and special. The overall experience at Hakkasan Mayfair during their New Lunar Year celebration was nothing short of exceptional. It was a perfect blend of exquisite cuisine, impeccable service, and a vibrant atmosphere, creating a truly unforgettable dining experience. Whether you're looking to celebrate a special occasion or simply indulge in some of the finest Cantonese cuisine in London, Hakkasan Mayfair is a must-visit. Exceptional New Lunar Year menu: A culinary journey through symbolic dishes representing prosperity, longevity, and good fortune. Impeccable service: Attentive, knowledgeable, and passionate staff who go above and beyond to ensure a memorable experience. Opulent ambiance: A sophisticated and glamorous setting perfect for special occasions. Extensive wine list: Expertly curated selection of wines to complement the cuisine. Overall rating: 6 out of 5 stars. Recommendation: Highly recommended for those seeking a truly special dining experience, especially during festive occasions.

Had the taste of Hakkasan menu £39 per head with a starter, main and dessert and being a vegetarian there was ample choice. Food was delicious and service was excellent.

A must visit while in London. Quite possible one of the best meals I have had. This Cantonese hot spots attention to detail shows in the cocktails, 🍹 with a branded round ice cube to the perfectly arranged dumplings so visually appealing, you knew they were going to be tasty. Hakkasan’s staff was attentive & professional. The chef 🧑‍🍳 served a white rice so full of flavorful spices… throughout dinner we had a DJ playing the perfect mix of music. The decor was also a feast for the eyes… ❤️ and follow

Excellent service from door to table and the chefs and waiters/waitresses. They did really well and accommodated my group with all our needs including their set menus. My group enjoyed and I’m happy they had a good experience in London on their visit from outside London. Five stars! 🌟

The food was really nothing special. You could find exactly the same stuff for a fraction of the price in Chinatown and it would be much better. You’re only paying for the location and the snob factor which frankly I couldn’t care less about. In fact, it’s a little pathetic.

Cool vibe for a Chinese restaurant Just don’t expect to be seated anytime near your reservation time Got our table at 10 pm for a 9 pm reservation The food is average and service was a bit better Is it worth a return visit ? Not so sure

The Iberian pork and venison in particular were fantastic. Great food and service.

Did not like in the downstairs part if I’m honest. Took a while to get first drinks- but fine after they eventually came over. Food is excellent but they probably could have spaced out the dishes a bit more as got cold. Don’t get me wrong, this is a first class restaurant, but these are important details when parting with £200 per head.

Mi sitio favorito del mundo mundial. La comida, el ambiente, el trato… perfecto.

Lovely Boxing Day tradition for our family, great food, good cocktails, lovely atmosphere

Hakkasan Mayfair was an incredible dining experience and the perfect introduction to London's culinary scene during my first trip to the city. From the moment I walked in, I was completely captivated by the restaurant's sophisticated and vibrant atmosphere. The staff were truly exceptional - especially Edgar, who was incredibly friendly, knowledgeable, and attentive from start to finish. Their menu recommendations were spot on, showcasing an impressive understanding of the cuisine and a genuine desire to ensure I had the best possible dining experience. The food was nothing short of spectacular. Every single dish was meticulously prepared, beautifully presented, and bursting with incredible flavors. The culinary craftsmanship was evident in every bite. The atmosphere was another highlight - simultaneously cool, elegant, and energetic. It struck the perfect balance between fine dining sophistication and a fun, welcoming environment. I'm already looking forward to my next visit to London, and Hakkasan Mayfair will absolutely be my first dining destination. Surely will be coming back soon!

I visited the bar only (No food) and the cocktails are some of the best I’ve ever had! From the revisitation of Negroni and all the others, they were all top notch!

Expect your bill to be around £700 for four people. The food however was worth it.

Lovely personable waiter. Service was great. Food is mid. Some dishes were great, others a total miss. Atmosphere was vibey and crowd was good.

Excellent atmosphere, delicious food, great service, good music - An extraordinary experience.

Best part about this place is the service. We were served mainly by Aziz who was great, but the whole staff was super kind and helpful. We also enjoyed the variety of flavors! I loved dim sums, crispy duck salad and stir fried beef! P.S. it was great that we had no issues visiting this place with newborn in pram.

Nice food, but very crowded and tables are way too close to each other, feels like you are sitting together and sharing the conversation.

Great for lunch - the duck starter salad is fantastic

You really can't go wrong here other than when you end up getting seated next to an over-excited Instagram posting group, that gets a bit annoying. Not the restaurant's fault I guess, but I suppose they could introduce a no phones policy? Top class food and service which should be enjoyed, not photographed and posted for self glorification, no?

Great food and Music I try to attend every time I go to London

Took a friend here to celebrate their birthday. The food was fine, but not amazing. I think for the price, I would expect more creativity, given the brand etc. I had steamed sea bass which was nice. My friends ordered beef and pork dishes which they enjoyed. Dessert was very good! Our waiter was really attentive. It was a bit loud at times so difficult to hear each speak but overall we had a nice time. There are so many places in London with amazing food at half the price so for that reason, I wouldn’t rush back.

the duck salad starter and beef main were both unreal and the service was great. 10/10 experience.

What a lovely dinner we had here!!! From the entrance, service, the bar and sommelier The food we really enjoyed it (kudos for the portions too) we had a LOVELY evening We will definitely be back :)

It was a excellent experience at the restaurant the food was amazing and the toliet was nice I would like to go there again Thank you for a lovely experience From Will.

Nice location. Very expensive food...I only recommend the dim sum-...the other dishes are either too expensive or a little less expensive but almost all fried (without this being indicated on the menu)...overall...not worth the price expense...which was 60 pounds per person (total 120 for 4 dishes: a vegan dim sum selection and 3 small eats...which are still plentiful (not very small) and can be shared, without having taken wine and without dessert). If you want to see a nice place in London come here... if you want to eat well go elsewhere ;)

Excellent restaurant with great service and ambiance as always. We had a great time with friends.

We had a fantastic server and I’m sorry I can’t remember his name! Food was superb, particularly the Dim Sum. Despite the hefty price, I’d definitely go again, the food is that good!

Nice ambience, great meal presentation, friendly staff and most importantly, great meal sizes and overall quality

The food is very late. The timing is not accurate. Be careful. 10:15. We handed over the table. It is now 11:00 and you are paying. The bill was forged. An employee says that she ordered a bottle of champagne and we are Muslims and we only ordered! When we proved that with pictures, she changed the bill but did not admit that it was false.

I have eaten In Hassakan several times and usually enjoy it . New Year’s Eve was a terrible experience. The set menu was not crowd pleasing. Welcome cocktail was nit good either and took 30 mins to arrive . Food then came very quickly and altogether leaving no space on the table its was all too much and a turnoff . Many tables had this experience. We were also told we need to vacate the table by 11.30 for another reservation which of course could not happen as the awful desert had not arrived by then . 1 out of 5 of us ate the desert as it was very disappointing .

As always, great food and ambience. The DJ for NYE played some fantastic tunes. The guests were varied from young families, older couples and glamorous youngsters. Our waiter in particular was very helpful and polite and helped us get the à la carte order spot on, particularly for my wife who is vegetarian.

We had an issue with our reservation & we waited for one hour to fix it & there was one excellent employee “Maria” who helped us through it & managed to find a high table then the service was very very late where we took 1/2 hour to order the food & other 2 hours to receive it all. It was one of our worst experiences in the restaurant around the world except the marvelous “Maria” who tried her best to make it good experience however the other employee wasn’t helpful at all & the service was very late.

"Exceptional Dining Experience: A Must-Try" The dining experience at this restaurant was absolutely fantastic. The ambiance sets the perfect mood, complemented by exceptionally attentive staff. The highlight, however, was undoubtedly the food. Offering some of the best Chinese cuisine I've ever tasted, every dish was a delight. I highly recommend trying their menu; it’s a must for any food lover!

First and foremost, the overall impression is that the price can not defend the food and service. We ordered quite «normal» food based on common raw materials (satay chicken, slices of meat, tofu and noodles) and ended up paying £150 for food only. Even though the dishes, except for the tofu, tasted very well, I miss a sense of creativity and finess on the dishes. In particular when you take into account the reputation they have and the price they demand. We also ordered a carafe of wine and a drink each (two in total), adding up to £80. The bland taste of the drinks made them a disappointment. In addition, we asked for the drinks to be served as starters, but we got them in the middle of the meal. Drinks should be an easy fix compared to food, so this feels very strange. Yes, the waiters cared about the visitors by being kind and gently giving advice, but when they do not follow our request, and also answers our questions wrongly, the service does not add any value to our visit.

Unfortunately Hakkasan is still coming up as a Michelin starred restaurant but it’s not, they lost their star. We booked it because we wanted an evening of fine dining because it was a very special meal for us but instead it seems to have turned into a family restaurant with lots of noise and hubbub. we had a couple of overpriced cocktails but declined to eat

Food was amazing but the service just average which was a shame....if you put the staff from Yauatcha Soho it would be the best restaurant in Mayfair!

The food and service were outstanding. Highly recommend the place. The dim sum was amazing. The drinks were great with very nice presentation. We will be back.

Excellent food with steamed dumpings being the highlight.

Very nice place to celebrate last days of 2024! Great food, didnt need to wait long for our food Good music and atmosphere! 🥂🎉

Great dinner and food, service impeccable- but perhaps lacking a slightly warmer touch, in a very busy/trendy atmosphere.

High-end Cantonese, Rec: dimsum experience, silver cod, ⭐️

We went for the set menu here and it was amazing 🤩 lots of food and the most amazing Ferrero rocher dessert! Yum! 😋

Excellent customer service, attentive and helpful. The food was great! We had a good mix from all parts of the menu, each was great! Thank you for such a great dining experience!

Amazing host by Ed, enjoyed the time with friends , cozy place best food

Amazing food choice, quality, presentation and taste! Atmosphere was great but the music was intrusive. Service was good, but not to the standard expected. Would certainly revisit!

Great experience at Hakkasan for dinner. No halal options but staff are very aware of any dishes with alcohol in them. Seafood dim sum was the highlight, highly recommend. Steamed Chilean sea bass was good but lacked a bit of flavour; melted in your mouth and had great texture. Jivara bomb for dessert was really good actually. Overall, I'd recommend Hakkasan for an occasion if you enjoy fine dining here and there. Like most high end restaurants, you’re definitely overpaying for the food but the atmosphere is really nice. Service is good, nothing really exceptional. I did not feel like we were “looked after” but that’s fine. We were given some truffles to take home, which was a nice touch though!

The Peking duck with beluga caviar wasn’t our favorite

Delicious sushi and great service, but the music was a bit too loud at times.

Outstanding food and drink undermined by poor service (not including the hostess who greeted us; she was lovely and welcoming). We had 3 different waiters and orders were forgotten and/or slow. And the coat check person clearly didn’t want to be there as she slung our coats straight over the counter and onto the floor.

5 star food tailor made to Westerners. Prepared to be disappointed if you expect authentic Chinese dishes.

Great as always. Casual, welcoming, great, attentive service.

Completely over priced nonsense. Signature dishes served with wilted salad that wouldn't have looked out of place in a grotty Harvester. Service that could barely raise a smile, be bothered to work out which of the cocktails we were being served contained alcohol and which didn't (leaving us to have to work it out) or remember to place an order for all the dishes we ordered. It felt like a very tired and extremely overpriced experience trading on a brand name whilst delivering an experience that doesn't even come close to delivering on food quality or service from a restaurant that is 25% of the cost. You can tell that they don't care because I sent them detailed feedback when they requested it after our booking but nobody bothered to respond. Avoid this place. -------------------------- UPDATE - they still haven't replied to the detailed feedback they asked for via their booking system. --------------------------- UPDATE - they now replied via email with the same templated response they post here: 'We would like to sincerely apologise that you had a disappointing experience whilst dining with us at Hakkasan Mayfair. It is only with our guest feedback that we are able to improve time and time again. I can guarantee that I will pass this on to the relevant management teams for review to make all the relevant improvements. Once again, I would like to highlight how much we value our guest feedback and we hope that you visit us in the future so that we have a chance to redeem ourselves.' Not a single concern we mentioned was addressed.

A great ambience, excellent service with the waiters being very helpful, and high quality food. Overall an enjoyable and superb experience. A favourite place in London for eating out.

A large restaurant arranged on the ground and basement serving modern Chinese food with good service.

Excellent food however the service should have been better considering the price. For example we waited quite a while for drinks each time we ordered and it took some effort to get the waiters attention if we had any questions. Overall service felt commercial/clinical rather than personal. I personally wouldn't return for dining in.

Great service and great food. A lovely restaurant with good atmosphere

Food was great but tables too crammed in together

This place does not disappoint. Food and atmosphere was amazing. Would definitely go again.

The service was initially very slow indeed. Waited over 20 mins for drinks to be offered. After having a quiet word, things sped up. The food was, as always amazing. Love Hakkasan, but the service sometimes lacks the quality of the food that’s served.

The Food was fine, service this time was terrible.

Good food but not the best service from an inadequate member of staff

Fabulous meal, great location and restaurant ambience. Exceeded expectations.

Was allocated a great table. The food was amazing with regular ask if we needing anything. A lovely ambience evening.

Food was absolutely average. Hostess stand had no clue of what they were doing!! New ownership means it has gone down hill

We was very disappointed firstly the tables are to close together the people sitting next to you are on your lap it’s ridiculous. The food is so overpriced it’s laughable £38 for chow Sui pork we got 5 tiny pieces of pork the wouldn’t feed a cat and had absolutely no taste to it. The food was average at best not much taste to any of it really disappointed really bland tasteless food the place itself held a good bubbly atmosphere if you want to get ripped off go there they are robbing you for your money BE WARNED!

Love the ambience and food, definitely will be back at Hakkasan very soon.

Another terrific experience, we love that setting, the service and, as ever, the food was amazing!