Haddon House Hotel Restaurant in West Dorset

Lush Sunday roast with a good choice of meats & veg..save room for the puds too 😋 Great service!

You need to book excellent service food order taking before you go to your table as you wait in lounge all staff friendly and helpful. Roast lunches were the best we have had in a restaurant. Desserts if you can mange are all home made. Will be returning on next visit to West Bay

Whilst the cost was more than expected which didn't include breakfast, the food was gorgeous. The hotel could use some updating in places, but our room was spacious and very clean. Service was a bit hit and miss, often leaving us waiting for staff to finish chatting to each other. There were rumblings among the diners to this effect, those next to us at our first dinner complained all throughout the meal, basically sucking the very air from the room, but we persevered, returning to the hotel dining room for superb meals.

What a fantastic stay! We stayed in room 8 ( looking over the garden) Huge room, excellent facilities and amazingly well appointed bathroom. From the minute we arrived, we felt welcomed by all staff. The room was amazing. Breakfast was WOW! We ate in the resteraunt 1 night large main meal and the LARGEST dessert known to man 😀. It is a fantastic hotel, in an amazing location. We will be back

We have stayed at many places, most of which had been very welcoming and clean. Haddon House Hotel is top of this list. We stayed for 6 nights. All of our requests were met, without hesitation. The staff was very friendly, including the cleaning staff. Our room was lovely, large and clean, as were the entire areas throughout. We had a whirlpool bath, shower and a bathroom TV. Nice size TV in the bedroom area. Plenty of side tables with draws and a large cupboard. There are areas where you can sit inside and outside, throughout the day. All very relaxing. Food: tables spaced nicely apart and very large choice on the menu. Each guest agreed with us, the food was lovely! We had breakfast included in our price, and you can order as much breakfast as you wish. Each day, you can request an evening meal, if you wish to. Our ONLY issue was the food is on the expensive side, but we could taste the quality. There is a bar onsite. Free parking front and rear of the building. A VERY short walk from the sea, where you will find a few places to buy the usual seaside food (chips ect), shops selling odd and sods type of items and pubs nearby. The town centre is a little over a mile from the location. There is a Spar shop nearby. For main attractions, we needed to drive to various locations. Overall, very relaxing and would stay again 😁!

Went there for Sunday afternoon lunch. Very good food, good service , lovely setting. I did not stay at the hotel.

Excellent meal and great atmosphere. The front of house staff were fantastic and really made the day. Will definitely be back. Glad to see that the service has improved. The two waitresses were charming.

Filming location from the series Broadchurch

Fantastic food and excellent service

Sunday roast really nice, would go again

Lovely food and service for parents 50th wedding anniversary. Value for money

Always an excellent Sunday Lunch.

We went for dinner as an early Christmas present, having been 4 times this year already. We can not find any fault. The staff are well dressed and very polite. The menu varied and caters for all. The food was perfectly cooked and delicious. We will be back.

Haven’t stayed at the hotel. I just booked a table for a meal in their restaurant. Staff were amazing, food was spectacular and the atmosphere was calm and tranquil. Again, food was second to none. We had a lovely evening, CANNOT WAIT to return!! Staff and Owners, at the Haddon House Hotel, should be very proud. 5*+

We ate here whilst on holiday in the area. We rang on the Saturday to book for Sunday lunch, the time wasn’t important to us as we could plan around it, they were fully booked but squeezed us in just before they were suppose to open. Amazing customer service, staff very friendly with a great menu - even for our picky teen! Food was of an excellent standard.

What a find! Arrived for Sunday lunch without booking. Owner could not have been more helpful and found us a table. The Sunday lunch menu was very varied. Two chose trio meat one chose turkey and one lamb. All excellent with four vegetables. Staff friendly and meal served quickly and very hot. Price was excellent value for what we ate. Would definitely recommend

The Haddon House Hotel and Restaurant is convenient for us both as a stop over in travel and short breaks. Friendly efficient staff Clean comfortable rooms with excellent bathing facilities Quality food you can rely on We will return again before the year is out

When you arrive at a restaurant and you immediately feel the ambiance giving you a warm glow you just know things are going to be special. Take a bow Haddon House, a chef that knows his way around the kitchen, pleasant, smart and knowledgeable waiting staff, quality ingredients and good wines make for one of the best Sunday lunches for a long time. Nothing more to be said - a "stand out" occasion.

Lovely food, well presented. Staff very friendly and professional. We could not fault this restaurant and will certainly return

Yesterday we celebrated an 80th birthday with the most splendid meal at Haddon House. The service was impecable and the menu varied. I had the best sirloin steak with mushroom sauce that I have had in years and the vegetables and roast potatoes were also amazing. Our party of five will certainly be returning. Thankyou Haddon House :)

Just returned from a week’s stay at the Haddon House Hotel. We found the hotel comfortable and the staff very helpful. Breakfast and dinners were delicious- plenty of choice and well cooked. The location is perfect for exploring the area.

We went for the afternoon roast. I had lamb and my wife had beef and we were both impressed with the quality of meat and vegetables. We followed up with gorgeous desserts, key lime pie and pear & chocolate frangipane. Great friendly service in nice environment, all reasonably priced. Recommended

We dines here on several occasions whilst staying in the hotel The service we received on each occasion was faultless, being both friendly and attentive. Our meals were also nicely cooked and presented, the chef had obviously taken care with the way the food looked. My one criticism would be - and this is just a personal view - is that the meals are way too large. On the final occasion we dined there we shared a starter (intended for one) and it still seemed generous! In order to enjoy a dessert here I found that either no starter or a shared starter was the only way to have enough room left, as the mains also very generous. So how about a 'lighter bites' menu?

Quick table service. Hot tasty food with great presentation. Plenty of choice and nice atmosphere. Will book again. Recommend chicken sizzler with peri peri sauce but very hot and spicy so not for those who prefer mild fishes. Friendly staff.

What fabulous service with an amazing quaint old fashion feel, the food is fabulous just what you want in a Sunday Roast. I can recommend the Beef but the lamb looks just as good, I can truly suggest you book early you won't be disappointed.

I’ve been coming to West Bay for 20 + years and I have to say the Haddon House Restaurant NEVER disappoints… service is always polite and attentive, food is always always always outstanding… had another meal today that was well just wonderful … relaxed, value for money, lovely surroundings, and fabulous…. Thank you

Four of us went for Christmas lunch, absolutely first class and cooked to perfection, and plenty of it. Very reasonable as well. The staff were very efficient and friendly. Would definitely recommend

My partner and I booked Sunday lunch last week while staying in Bridport.The staff were very welcoming and the restaurant comfortable.We waited a very considerable time for the menu to arrive and when I asked a waitress about it she informed us that two more...

Yet again a good meal at this restaurant food, staff service always good. We have used this establishment many times over the years and never had a bad experience. Thank you The Haddon.

Had a family Sunday lunch at Haddon. Drinks beforehand and a really lovely meal, which all of us enjoyed. Could not fault it. Would recommend the crab cocktail as a starter, the lamb for the main course ( though there is plenty to choose from.)...

Superb meal and service in this lovely peaceful hotel. We were welcomed into the bar for our drinks and our meal was served in a pretty dining room.Clean crisp tablecloths, nice cutlery and lovely atmosphere. The owners and staff made us welcome and we had...

Visited Haddon House Hotel for Sunday meal with family. Late booking very helpful. Excellent food and service. Cannot fault Haddon house. Well recommend nice atmosphere will definitely vist again

What a lovely Christmas Day lunch we had at Haddon House. The food, six courses, was excellent and all the staff and management went out of their way to make everyone feel welcome and relaxed. They really did make Christmas special after a difficult year....

A wonderfully warm and friendly hotel. Phenomenal staff That look after your every need. The hotel is traditionally British. With some amazing touches. We thought the breakfast was cooked beautifully and the choice is extensive, As is the evening meal options. Good quality meats and...

Table had been booked for several weeks for 16.30 but for some reason we were not shown to our table until 16.55 despite arriving at 16.15. We made our menu choices not difficult as 5 of us wanted roast dinner the 6th person was vegan...

Dinner for 4 at this rather dated hotel. I did comment to the young waitress about the music which seemed to fill the space - it was rather old-fashioned and on repeat - but she actually said that hearing it so often she had come...

We booked a table for 6 for Sunday roast, and it was superb, plenties of everything with a hugh choice of desserts to follow. Sundaes were scrumptious. We are back in the area again soon and will definitely return.

Found the food here to be excellent. Very clean restaurant, great choice of food on a varied menu. Its so good here on the Sunday there were 170 Sunday lunches served ! I believe that this says it all.

Visiting just after the Covid shutdown, it was obvious that most of the waitresses were newly recruited and under trained. We were shown to a table and drinks delivered. We were the only couple at this point in this particular area of the restaurant. A...

Took my family of 8 to hadon house west bay on the 1 st march booked for 1 pm . We arrived to a very damp smell in entrance of the hotel. As we were waiting for one of our party to arrive we were...

We had a great stay at Haddon House for my wife's birthday. Staff were very professional and the meals were excellent.

We had a decent meal here, with a reasonable menu. A few minor issues with service (forgot a starter) didn't really matter, although the music was frankly a bit odd. There seemed to be a Karaoke session at first going on next door (really quite...

We ate here for Sunday lunch recently and were pleasantly surprised by the whole experience. Haddon House has two sittings for Sunday lunch 12-2 and then 3:15 until 5:30 (I think). We arrived shortly after 2 but were told they could accommodate us anyway, despite the restaurant being busy - very helpful! There are two main rooms for eating, one is dog friendly which is useful. The service was excellent both before, during and after the meal, very good quality. The food itself was excellent, very well prepared, good quality and well cooked. There are the usual Sunday dinner choices, ranging from £11 to £15, very good value for the quality and quantity. After dinner we relaxed by the fire in the lounge area which was a good finish to the meal. For a dining experience we couldn’t fault it and will be back again soon. Well worth your time.

What lovely friendly and well trained staff. We were seated in the bar, our drinks order taken and given menus to browse before being seated which is fairly rare and refreshing. My in-laws booked this restaurant for the first night of a short family break. First impression was that I had walked into a time warp, it was like the hotels I remember visiting as a child 30 years ago. Red heavily pattern carpet, big swags of drapes at the windows and some fake beams thrown in for good measure. It would be fair to say that I didn’t expect much... however I was pleasantly surprised. I can praise the young waiting staff enough, they really looked after us very well. So polite and efficient- they even smiled at my husbands terrible jokes! I had a sizzling platter which really was sizzling with prawns and scallops which were very nicely cooked. It was a large portion as were all our main courses. Pudding was however a disappointment. I had tarte au citron which honestly looked like I had been picked up at Tesco that morning and a slice shoved on a plate with some raspberry coulis. Poor when paying the best part of £7. I would expect a home made dessert. So overall good main, great staff but dated decor and poor dessert. So overall average, but better than first impressions led me to expect.

We held our Golden Wedding Anniversary lunch at Haddon House for family and friends and were very impressed with the with food and the service .We had an extensive menu to select our menu from and everyone commented on the quality of the food and the efficient pleasant staff .

The Hotel food and hospitality for Residents / non-Residents...just wonderful.. Dish Supreme... Grand Entrance.. and quaint lounge for drinking and ordering.. Easy Car Parking... You will not be disappointed.........

We visited with my cousins on a Sunday following 4 days a joys and and nights. We all had roasts of different meats and they were beautiful. Enough veg on separate dishes to serve us all. We decided to share a dessert with our partners as we knew we wouldn't be able to eat one each, such is the quality and quantity of the desserts. The staff who served us were all young, but able to converse with us without problems. A real credit to the restaurant. It was only at the end of our meal that things changed. We noticed that an older gentlemen seemed very sharp to the waiting staff at the till/bar area. When the card machine played up when we paid the young lady who served us wasn't too sure what to do. Just in case we paid twice she asked for help from the older gent. He was quite abrupt with the young lady and didn't talk to her in a way that as a customer we appreciated. All the younger staff had been brilliant throughout our meal. This gent who we assumed was the manager let his team down. We hadn't asked for a receipt from the machine as we were happy with the written one the waitress have us, but he barked at her about a reprint. This young lady was heavily pregnant and the heat must have been horrible for her, but she remained calm and pleasant throughout. It was a shame all the team didn't follow suit. This was our second visit to Haddon House, it's a shame this end of meal attitude Rui RF it for us.

My suprise family party for my 60th birthday was held at Haddon House. They catered for 32 of us and it was fantastic. We could have a two course or three course meal. It was all really good and no complaints. They treated us lovely. The drinks a little expensive but overall great. Thank you to all of you

we were looking for somewhere for Sunday lunch when visiting West Bay and came across Haddon house it was coming to the end of service but it did not cause any issues with the very friendly and helpful staff. The lunch was superb well cooked beef for me and lamb for my wife lovely fresh veg and the roast potatoes were to die for we would return here if ever in the area again

Spent a long weekend celebrating our 20th Anniversary. Room was spacious and comfortable, and we could not have been made more welcome by Paul and his team - even had complimentary fizz and anniversary card in the room. Such a great experience we’ve already booked to go back.

On a chilly March evening we arrived at the hotel to a cheerful warm welcome and shown to a seat in the lounge where our drinks order was served by a very pleasant young lady. We did not have long to wait until we were ushered to our table for two in the restaurant. Unbeknown to me my husband had informed the staff that it was my birthday when he made the booking, and it was a lovely surprise that the table was decorated with a Happy Birthday runner and glittery little motifs scattered across it. Tastefully done.

We met some friends for dinner. They were staying there again and were very pleased with their room. We were greeted in a very friendly manner and shown to our friends. Our drinks orders were immediately taken and accurately delivered. Our menu choices were not hurried or delayed. My meal of scallops and bacon risotto and then the house special steak and kidney pie were superb. I haven't had such good chips since Alfie's kiosk closed some years ago. They were delicious, crispy and soft inside. All of our meals were excellent and beautifully presented. The star of the show was our friend's prawn cocktail, which was a modern take on an old favourite but had the wow factor. It was a triumph of presentation. We had a very nice bottle of Primitivo and remarked that for such a good restaurant the wines were very reasonably priced. I just had coffee and brandy and the coffee was a very good cafetiere and well presented. I could not fault anything during the evening and would highly recommend this establishment for not only the restaurant but also the rooms. I can't wait to try their Sunday lunch, which is now legendary in the area

Really nice staff combined with a pleasant room and a nice breakfast, made our stay very nice indeed. Thank you to all the staff for looking after us ☺

We were a family group of 5 adults and we enjoyed our traditional Sunday lunch. The service was friendly and the food was good. It was nothing fancy, just good plain English cooking and a varied menu, it even included suet puddings and rolypoly puddings.

The overall evening was very pleasant indeed,, Staff were very friendly, and always on hand, and parking' no problem whatsoever'

Visited with my Mum for a special Christmas meal. As usual we were not disappointed, I am a fussy vegetarian but the meal I wanted was tweaked by the kitchen with no fuss, nothing is too much trouble at the Haddon. The staff are very friendly and we felt very well looked after, can't wait to go back!

Wonderful meal and an extensive menu. Nothing was too much trouble. Great place to eat. Food looked a picture on the plate and also plenty of it.

Having scoured Westbay for somewhere which served a Sunday roast after mid afternoon on Sunday we were pleased to stumble across the Haddon House.

Great food, perfect portions and impecible service. Calm and pleasant surroundings with a stroll around West Bay to complete the afternoon. We'll be back, best food out we've had for a long while.

Afternoon "High tea" for a group of elderly ladies. The sandwiches were dry, the cream tea had rock cakes instead of scones and when we asked for more tea they just brought more hot water. Very expensive and very disappointing.

Staying at this wonderful hotel 2 mins walk to harbour Had rib eye steak blue vinny cooked fantastic hot vegetables perfect staff excellent room ditto here for four nights as usual brilluant

Good basic roast lunch. Attentive staff making sure we were comfortable with our table.young staff could be neater in dress and service delicious very

We came here for Sunday lunch and the whole experience was superb. There we six of us, four ordered the Roast Beef and two ordered the Roast Lamb. The portions of meat were very generous as were the variety of vegetables they came with which were served on separate plates. Roast potatoes were also served separately and there was more than enough for everyone to get what they wanted. There was some gravy served with the meat but they also provided gravy boats with more than enough gravy being available for everyone. After the main course, we were presented with a blackboard featuring a wide variety of desserts. We were served by quite young waitresses who were delightful and efficient. When I do reviews, I hold back on giving 5 stars to all but the exceptional, but I have no hesitation in giving a well deserved 5 stars for everything here.

We have stayed at this hotel before. Everything was as good as I remembered from the last time. The room we stayed in was large with a very comfortable king size bed. The en-suite bathroom had a spa bath with separate shower. The room was...

Popped in on the off chance for an evening meal. They were not overly busy. Food was very good. Large portions. Excellent quality. Bar staff very friendly. Would eat here again when next in the area.

We have just returned from a really sumptuous meal. We decided to book only an hour in advance, and the receptionist was very polite and courteous on the phone.The Service was impeccable,all waiting staff were smartly dressed and very knowledgable. The food was delicious, plentiful and hot.I had the roast beef, and my partner had the roast turkey.There was a large choice of desserts,together with a choice of ice cream and sorbets.We have dined there before, and we will certainly return there again.

OMG, brilliant setting, wonderful people, amazing food. Thank you so much for a wonderful day. Hope to return soon.

Had lunch here recently and was very surprised at the quality and quantity received. Food was served hot and was very tasty, we all had a different meal and all meals came at the same time.

There is nothing wrong with Haddon house if you are of a certain age. The food is always good and the service fine, the hotel is clean and tidy, but the decor and fittings are suited to a mature clientele, over 70, and it is usually very full of this age group. Went there with my parents in law who love it and go regularly

Booked a table for 12 a few weeks ago.Had the best Sunday lunch that I had eaten in a long time.Delicious choice.Really good size portions.Lovely waiting staff.Would definetly recommend the belly pork or shank of lamb to a hearty eater.Wow!!! I actually had the roast lamb & it was delicious too.

My girlfriend and I decided at the last minute to find a hotel close to the beach on August bank holiday Monday so booked into the Haddon Hotel, and we were glad we did. The warm friendly atmosphere was clear the minute we walked through the door. The staff were welcoming and so helpful, and the room was clean and cosy. The jacuzzi bath made it all the more comfortable. Thank you so much for the stay. We'll be back when next in the area

Superb room with the highest quality fitting and furnishings. Design and comfort better that many 5 star hotels we have visited. Cheerful and helpful staff. Pleasant and spacious bar and restaurant. Certainly the best hotel in the area. Plenty of parking space.

Very friendly efficient service, relaxing surroundings sitting here at the moment with friends who live near to West Bay. A very enjoyable meal Would definitely recommend a visit. Thanks to Joe for excellent attentive service

Nos alojamos en la habitación número 1 y quedamos encantados con la decoración y baño. La habitación es muy grande, con un techo alto una araña, buena televisión, grandes ventanas de guillotina y una cama gloriosa. El baño era muy moderno, con un jacuzzi con una televisión! Mi marido y yo nos alojamos una noche y dormimos muy bien y estaba muy tranquilo.

Cuando a la casa Hotel haddon 3 vez en julio de 2017 para una comida y bebidas y la comida era la mejor que he tenido en mucho tiempo, y yo recomendaría este hotel ****

Vinimos aquí para una cena el sábado como resultó difícil encontrar restaurantes en West Bay que sirve comidas vegetarianas.

Had an excellent evening meal here and my fish was particularly well cooked. My husband had surf and turf and was equally impressed. Well done to the chef. Staff all very friendly and efficient.

Paul and Joanna run this place and it's a great place to relax and have excellent food and service. I don't know where they get their staff but other restaurants could learn a lot from them. If you're in West Bay give it a try.

We had an evening meal twice on our recent stay. Good menu and daily specials. The food was well cooked and presented. The visit was helped by the friendly and attentive staff. Highly recommended.

Went in on the off chance of getting a table. The staff were very friendly and helpful. I went for the Pork Belly, a dish I like and am often disappointed but this was great, one of the best ones that I have had, overall the service was superb and not to expensive

Breakfast here very good with an amazing choice. After the cereals, juices, grapefruit etc, I had the full English and was able to takeaway and add from the choice available so you get exactly what you want. We had an evening meal here and again an extensive menu to choose from. Great food in lovely surroundings with friendly staff. A little pricey but can't fault everything else.

Love this hotel, have returned many times and would recommend it to anyone. Lovely staff, great food and the most wonderfully comfy beds. Will be going back again soon.

My father in law Keith kindly invited us as a family to all go together for sunday lunch. We had a big long table with only 1 other table in the room, plenty of space lovely country house surroundings. SELECTION was fabulous, piping hot, plenty of yummy veggies and potatoes, the only Lemon meringue pie i have ever had as good as my mums.

We visited on a Saturday lunch time for a pre Christmas get together.Our party consisted of 10 adults and 4 small children, we had the set Christmas menu.We booked well in advance and I must say that the hotel were very helpful in organising the day which we wanted to be a bit special, even arranging for the children to go off menu for their enjoyment.When we arrived the decorations certainly had the wow factor, very traditional, and a beautifuly decorated large fireplace.Our table was beautifuly set in a red Christmas theme.The food arrived it was very well presented, well cooked and plenty of it.We had three courses and coffee.The belly of pork I had was fabulous with loads of salty crackling, every body present thought their food was great.Another good point was the well stocked bar, being a ale drinker most hotels and restaurants are limited it what they serve, not the case here.Our grandson particularly loved the golden Preseco bottles!Well done and thanks to all concerned who made us so welcome and gave us a day we will always remember.

We met for lunch here recently.It was very busy but all the staff were most helpful. As it was near Christmas all the decorations were up including 3 Christmas trees in the dining room . Other decorations about as well made it all look very festive. A huge fire in the corner . A tickling water feature also added to the décor. The food quickly arrived and was beautifully presented although we were confused by lots of menu choices .We seemed to be handing around boards for ever. Not too expensive for this quality and a great choice of venue to meet up with family and friends. We will go again.

We visited with family for a pee Xmas get together. There is plenty of seating to gather before dinner and make your order. The menu selection is very large with a Specials Board and two course set menu in addition to the normal al a carte. Having selected various dishes from the specials board (at circa £16 / dish) we found the portion sizes a little small and the jus's disappointing with no wow factor. Desserts were £6.50 and again a little small. Service was slow. In retrospect The two course lunch at £13.50 would have been a better choice for what was very average food.

Just a brief two night stay. Lovely small family run establishment, lovely rooms and breakfasts. Rooms clean and well supplied with towels, tea making facilities.

So surprised at poor evening at this posh looking hotel and restaurant. Service inattentive and poor. No real engagement. Food very average and wouldn't return in a hurry. Saw management arguing in a corner of the restaurant.

First we had a table booked for 7:15 and was made to sit in a seating area for over 30 minutes when our table was ready for us to sit at, also there was a cat just wondering around the floor of the restaurant which is a massive health risk as it could just go toilet when ever or for people who are allergic to cats it could be a massive issue. Not only that I orders a stake with scallops and shrimp, well... the steak was like rubber, the shrimp had zero taste and the scallops was under cooked, and finally when we was all finished and the lady said I'll just grab the bill, well it took her 30 minutes and a reminder to just get the bill, I understand her being busy but there was a good 4-5 times when she was just standing there doing nothing

We ate here each evening when we stayed at the hotel. The food was excellent especially the fish dishes (the fish came from the nearby harbour, I believe). The wine list was fairly small but quite comprehensive and at very reasonable prices. Friendly service but a little inexperienced.

If you are a wheelchair user, the restaurant is not user friendly. The only access to the restaurant is via a lounge room, which is fine until a function is booked. Which then prohibits total access to and from the restaurant area, unless you are happy with total humiliation of having to ask the function to move tables and chairs to provide access.I had this experience today, even though the meal was booked in advance and the Hotel were informed that I would be using my wheelchair.The duty manager did inform me that during the next few months they were considering installing a disabled toilet and a rear exit door ramp. Great but that will still not resolve the degrading restaurant access through the lounge.

A lovely place to enjoy a night out the service was excellent and the food was on our with any top restaurant in London highly recommend

Exceptional roast at amazing price, expected it to be far dearer. Lovely feel to the dining area and hotel in general and the service was excellent. Probably the best roast I have ever had outside of home . Brilliant

Dropped in here earlier this week as we'd stayed here a few years ago and wanted to revisit. Hadn't changed at all - very good food and service. Will definitely come here again when we next visit.

We were passing through and looking for somewhere decent to eat. Popped in to the hotel and booked a table in the restaurant. The food and service were both very good.

I live locally and have to admit I've only visited here on occasions booked by others and haven't always been keen. One Sunday after going to a christening that we discovered last minute that there was no "after party" and so myself, mother and 2 children found ourselves hungry bang in the middle of a Sunday lunchtime at the end of summer! We called Haddon House to see if they had a spare table and was told one was available in 15 minutes time but we must not be late or we would lose the table - great we will take it! We arrived bang on time and were shown to a table in what appeared to be a fully booked restaurant. After almost 15 minutes and a lot of glances towards the waitresses we finally were given a menu and our drinks order was taken. This was strike one for us especially after being told not to be late - what difference would that have made?! We each chose a roast dinner and my toddler had chicken nuggets, chips and peas. After another wait our meals arrived and the meat was nicely cooked however my mothers Yorkshire pudding was black and the potatoes and vegetables were lukewarm at best. Disappointing - strike two. My toddlers refused to eat his chicken after one bite - call it fussiness if you like however I tasted it and the batter was very thick and masked the chicken underneath so I don't blame him to turning his nose up at it!We did point out the Yorkshire and veg temps when the waitress cleared our plates and my mother made it clear she wasn't thrilled. Although the girl looked apologetic (could possibly have been more embarrassed) she didn't actually apologise. Manners will get you everywhere and she could have said sorry even if she didn't mean it. Strike 3. We declined deserts and I paid for the bill at the bar - should point out here too that the barman took my payment and then turned away. Once again a thank you wouldn't have gone amiss. We then went to Baboo Gelato for ice cream and paid for 4 ice creams for less money than 2 deserts would have cost at Haddon!I won't be returning. Neither will my family. Don't be swayed by the cheap prices outside on the board either not one roast was under £10 and I feel was overpriced for the whole experience we had. Being local we have eaten at many places and my advice would be to try anywhere else. I suggest management remind the waitresses not to leave guests forgotten, remind chefs to send Hot food, and all the staff in general to learn Please, Sorry and Thank You!

If i ever have to pick where to eat i always choose this place. The food is excellent and there's always so much to choose from. The staff are always attentive and efficient. This is a great place for big functions and meals as big as 80 odd people, and the buffets are yum!! All in all very nice restaurant and reasonably priced too.

Just spent 3 nights here and had a lovely stay. Breakfast was very good and the service was excellent. Didn't have an evening meal there so can't rate that. The rooms were clean and there was everything we needed in the room. We asked for a fan And was told it was already in the room in the cupboard as was the iron, additional heater ,blankets and extra pillows. What was really important to me was the early morning screeching of the seagulls was kept to a bear minimum due to the double/triple glazing so had a good nights sleep. Would definitely stay there again.

We usually visit for dinner when in West Bay. This year we took our very senior friends for Sunday lunch. It was a great success. Lunch was delicious. Really tasty local pork and my friend s steak pudding was relished. A gracious dining room with white tablecloths. Will be back

Having eaten here several times over the years, in particular we have recently enjoyed their late afternoon Sunday roasts, which come at a very affordable price and are very tasty. Puds are good too (if you have the room!).