Guyers House in Wiltshire

Absolutely dreadful! Advertised a la carte menu replaced with a 'bar' menu. Took the waiter 15 minutes to bring a menu and ask if we'd like drinks 40 minutes for food to arrive which was not hot. The pork belly my colleague had was wrapped in gooey fat not crackling, the pumpkin sauce was a teaspoon of orange 'something' and the seasonal veg was mashed potato and some peas. The chicken burger was deep fried and tasted of old fryer fat as did the 'tepid' skin in chips. Presentation of the burger was non existent and the two tiny leaves of lettuce were brown. This was fed back to the waiter when he finally returned to our table his response was he'd mention it to the Chef. The after dinner treat of sticky toffee pudding was solid and rubbery, not moist. The tiniest bit of ice cream and a token gesture at the sauce all was tepid. The dining room was cold and drafty. The decor tired and wall paper peeling off the ceiling and walls. Utterly awful experience with nobody interested in the overall shoddiness of the service and food. Really disappointing, especially as this is the closest hotel to work. A real missed opportunity for this Hotel and Restaurant.

This is the worst 4* hotel I have stayed in. Lacks staff. Breakfast took far too long and was nowhere near a 4* breakfast. Asked for some sauce and the catering size bottle was brought out as they hadn’t time to put it in a dish. Both mornings woken by chairs & tables being dragged along the floors downstairs. Bedroom tiny, toilet seat broken & plaster coming off the bathroom wall. Shower had a beam in it so you couldn’t have a shower without banging your head. Someone else’s socks left beside my bed. Cleaners banging around in the cupboards outside the room at 8am and knocked on the door to service the room at 8.50am.

I live quite locally and thought this would be a good place to take my mum for mothers day. When we intially popped in to book there was a power cut, the receptionist took a number and said she would call, no call came so we went back in and the same receptionist did a bad job of pretending she didn't regonise us, no apology given however we booked afternoon tea. Both my self and my mother wouldn't recommend, some of the cakes had clearly been hanging around for a while. For what it cost, and the quality we left wishing we had gone else where. The staff were pleasent and attentive while we had afternoon tea, however we were (from we could see) the only one's in the hotel!

Unfriendly & Unengaged staff. Accesses poor Room accessibility outside & no cover Bathroom tired Very expensive....

The worst Afternoon Tea I've ever experienced, in terms of the quality and presentation of the food as well as the severe lack of customer service. I booked for Mother's Day, having not visited since my Wedding Reception held at Guyer's House so was very much looking forward to visiting again many years on. What a shock I had. Firstly, after booking weeks in advance, I fail to understand why the afternoon tea took an hour to be served, especially when there were only approximately 6 other people in the entire restaurant. Something I was willing to initially overlook. When it was eventually brought out, we were shocked by the general appearance of ripped up pieces of ham and what looked like processed cheese slices inside, but also to find that the bread felt crispy like it had been sat out for ages, so we mentioned that they didn't appear to be fresh to the waitress, who clearly had never dealt with such a situation before and so looked at me as if I was crazy. She took them away. The second batch then came out, see photos attached, and how they would ever dream of charging someone £25 per head for sandwiches produced like that, I have no idea. These were also crispy and stale. Again, on explaining our dissatisfaction I was faced by a member of staff who gave no apology or understanding whatsoever, and just looked at me as though I was the most unreasonable person on the planet. That later turns out to be the manager..... It's one thing to serve a substandard dish, but to not appreciate or apologise when that food is served and issues pointed out by the customer, is a whole new level of bad customer service. On leaving the venue we received a frosty reception with a bill basically slapped on the desk at reception, 'I've taken 25% off', no apology or explanation, and when I stated I was not happy to pay the whole amount the manager stated she couldn't do anything about it. I again explained that the sandwiches looked like my 5 year old had made them, they were stale, that the service from the staff has been horrendous and so I confirmed again I would not be paying the whole bill, if she'd prefer, I would leave and pay nothing at all, to which she nonchalantly said 'ok' and let us leave. I had a personal connection to this venue which is why I feel so passionately about sharing my experience, and so this review is to warn people of the service (or lack of) that you can expect if you decide to visit this venue, and if you are considering having a wedding or event here take serious caution with how you proceed. I feel so passionately that these things could so easily have been avoided, and possibly rectified should the staff members have had any customer service training whatsoever. The employees that I encountered made us all feel unwelcome, and uncomfortable, and I have never walked out of anywhere without paying the bill in my life - just so that you can appreciate what sort of person is writing this review! I almost want to reach out to the owner of this venue and help them correct these issues, before it's too late and their reputation completely goes down the pan. It's actually very sad for such a potentially beautiful venue, especially as I have seen it at its best in the past. After reading other reviews on here today, they would have been enough to encourage me to book a table elsewhere. A lesson learned! Read the reviews!! As a side note, if the staff read this, the following day I visited The Roman Baths; please take a trip to the Roman Baths one day - see how warmly every single one of them welcomes you, and really goes above and beyond to make your experience a positive one, that's what customer service really is and it's a real genuine shame that this is lacking at Guyer's house.

Very sad We booked a very special breakfast for a celebration weeks ago. Only to be texted 20 minutes before we arrived to be told the kitchen was closed! This has happened before to our friends. Shame no notice or explanation

This is a follow up to our review made last month regarding monies taken out of our bank account for goods and services not received. We have written a letter asking for an itemised bill but we have received no reply as the manager has no interest in this once lovely hotel and unfortunately it will cost us more money to take the matter further and now decided to cut our losses and will NEVER return to this awful place again. I hope the owners of this place take notice of these many poor reviews and act before the place goes down the pan. If you are looking for a lovely hotel with nice food- go somewhere else.

I don't normally write reviews but this place is perfect for constructive criticism that would turn a very nice Manor house into a fabulous experience. My wife and myself happen to go there via a dinning experience gift and this place was in a very nice location. Although we couldn't stay there due to no rooms available a very nice local bed and breakfast put us up. On arrival the Guyers Hotel is a large picturesque country building with ample parking and as its December a great Christmas vibe, the set festive menu was as expected with things like turkey and Christmas pudding to put you in the mood. Like I said this experience was a 3 course meal for 2 with champagne, now when you order champagne you do expect a waiter to open the bottle and pour 2 glasses for you but I think the young man was a little wet behind the ears as he left the unopened bottle in the wine cooler for me to do the honors. This was very comical to me but I would think many other people who would be less than impressed. The champagne was very nice and come the food starters was tasty and mains followed with my wife going for turkey and beef for myself. The turkey she said was moist but my beef was well over cooked and the creamed horseradish missing from the plate, the potatoes nice if a little pail but the roast veg (carrots and parsnip) were under done. Then half way through my wife found string on her turkey that the chef failed to notice, dessert was nice I had the sticky toffee pudding and my wife had Christmas pudding with a very well made brandy sauce. So for the cost of this I do think the food needs more attention to detail but it would not take much to put these things right. Not the worst but could be better without too much trouble.

I thought hard about whether to write this, as really, we should have complained properly at the time. But, there was no manager - and we with friends on their ‘last night’ before returning to Australia and life is too short. Where to start… The person on the hotel reception seemed bored/ bemused when we asked our way to the restaurant. So we found our own way to the room, which was empty but for one silent family sat in the corner. There was zero energy and no staff in the room at 19.00 on a Saturday night. We went looking for one of two very young, slightly panicked waitresses. When we found her, she told us to sit ‘anywhere’. Again - a warning sign of what was to come. The menu was short and £45 for three courses. One of the 4 main course options was ‘burger and chips’, which just seemed weird given the way in which the venue is positioned on its web-site and perhaps we should have just walked out when we saw the room and menu. Everything was signalling that this was going to be a very bad experience. We didn’t expect ‘haute cuisine’ but at that price point, we expected good food, well prepared and professionally served. We got none of this. The wine list was laughably expensive, but we chose a cheaper bottle (which they didn’t have). The substitute came and we had to stifle giggles as the poor waitress (surely untrained) managed to dribble it over us/the table on 4 out of 4 pours. The food was average to dreadful. I think the burger van in Corsham town centre would have done a better job with the burgers when they arrived, which looked grey and unappetising. The mashed potato that came with my belly pork was solid, tepid and can’t have been fresh. I could go on but, in short, none of the food was enjoyable. The young waitresses were kind and friendly but totally out of their depth, particularly as the room eventually filled up. There was a whiff of panic in the air and by this stage all we wanted to do was ‘get out’. I have ‘some’ sympathy,as it must have been so hard for a venue like this to ride out the pandemic. But that is behind us now and there is simply no excuse for the amateur circus that we experienced. Sadly, my advice would be to avoid at all costs. Whoever owns/runs Guyers House should be ashamed.

Had dinner here on our first night whilst staying for 3 nights at The Guyers House. Absolutely no ambience! We whispered to each other, so everyone wouldn’t have to hear our conversation. Poor guy on his own trying to silently eat his burger. It was painfully silent in there! Extremely overpriced for very limited menu. Risotto over cooked and tasted like water, small serving. Wine extremely overpriced as well. On day two we tried to book in for dinner. Reluctantly returning, as we were part of a family wedding group staying at the Guyers House. We needed to join our family ( already booked at 6pm for 9 people, ahead of leaving on a bus to get to a pre wedding cocktail party) Reception would not allow us to book for dinner at 6pm for 3 people to join our family. Apparently the kitchen does not allow more than 9 people at the one time. Told we could come at 6.30, I explained that would be too late as we had to leave for a function and we were in house guests with a child to feed. Still, she wouldn’t do anything for us. I went to the bar and asked if they serve bar food. I was told yes. Ok great I said, can we come back at 6pm? She went to check… then came back with the same answer, no. The chef can only cook for 9 people at 6pm and he has a booking in the restaurant. We picked up pizzas at the local Domino’s pizza to feed ourselves, and we enjoyed them far better than the bland food served on the previous night at The Guyers!!! Breakfast again a very basic and poorly stocked buffet breakfast. I had to go and find a waitress to serve us! Nobody offering coffee. Be warned to check your bill. This place adds service charge for every item! Laughable as “service” at this hotel is not on the menu! I have also written a review for The Guyers Hotel.

Made to feel very welcome on arrival. Tastefully decorated, perhaps a little tired looking but nice and clean. Sufficient selection of starters, mains and desserts on the menu. We all ordered the roast chicken, and we all agreed it was very nice and a good sized portion. Dessert was great, chocolate truffle with salted caramel ice cream, very tasty. Retired to the lounge after dinner and sat in front of the log burning fireplace with a drink. A very nice night out, we shall return.

We booked last minute for a Sunday lunch. It was very quiet, but the service and food were outstanding. They have a special for Sunday lunch either 2 or 3 courses but there was no way we could have eaten dessert even had we not had a starter. To start I had tomato soup with a warm bread role, OH has ham hock terrine, both were delicious. Belly pork for main, generous serving of meat, lovely crisp crackling, served with roast potatoes, veg and Yorkshire pudding. The gravy was delicious and when I asked for extra gravy it was brought in a small jug. Can't understand why it was so quiet.

We stayed at the hotel for a weekend brake . Paying extra we included two evening meals . £35 per person per night for two courses . The portions were measly and the food was bland , the wine was horrendously expensive as were any additions . For this reason we tried to not to eat at Guyers House the second evening but were unable to as the weekend package had already been paid for .

I was part of a booking for a work Christmas Dinner that I had arranged and sadly everyone was disappointed. Firstly, when we arrived we asked if we could wait at the bar, this was absolutely fine but almost every drink on their “Festive Cocktail menu” was either unavailable or the hostess would just state she didn’t know how to make them. Secondly, we sat at our table to have our starters, three of us had the crispy poached egg with asparagus. Only two of the poached eggs were runny (mine wasn’t), and the asparagus was very cold like it had just come out the fridge. With the mains there were numerous additional issues. The turkey was incredibly dry, the carrots were rock hard and the gravy tasted like Bisto (rather than proper gravy made from meat juices/wine etc). Only one person was given pigs in blankets with their meal as they had ordered an extra portion of them, yet those that didn’t were told that their Christmas dinner didn’t come with any (despite the fact that the original menu sent to me listed “pigs in blankets” as part of the roast – see attached). It seems they have since updated their website with a new menu and that is what caused a lot of confusion with staff, however I was sent this one to order from and specifically kept in contact to prevent a situation like this. Then I had food spilt all down my back and in my hair which was not the waitress’s fault, accidents do happen, but it did add insult to injury to an already frustrating meal. However, she was very apologetic and did offer me a free drink of my choice to compensate. Even more frustratingly, when the desserts came out there was so much confusion. The young man handed peoples plates saying they were brownies, yet if you see the menu we were given, there were no brownies, and they couldn’t tell me what it was he was giving us. I was then given a dessert that turned out to be my colleagues’ Christmas pudding but was told it was a sticky toffee pudding. The staff did not have a clue as to what they were giving us and stood around trying to guess. In the end, I had to literally deduce what was what based on the amount of desserts handed out and then tell them which desserts belonged to who. By this point I was completely fed up. The restaurant was absolutely empty except for us so there genuinely is no reason for such chaotic service so I would hate to see the standard of service when its busy. The cheesecake was not a cheesecake, it had a sponge base rather than a biscuit base (and the portion size was tiny), the sticky toffee pudding looked and had the same texture of a brownie, and the “fondant” was not a fondant at all and was not runny inside. The only positives were that there was not a big wait in between courses, the location was very beautiful and the service/ communication received prior to the booking (the two ladies at the reception) was very good. The lady at the end was quite efficient with allocating everyone a bill which did make paying easier too. However at £30-£35 per person (plus a 10% service charge automatically applied), I would without a doubt expect better service and better quality of food.

Christmas lunch for four. We were the only lunch guests apart from a party of c.25 in an adjoining room. 3 of us had starters which were ok, apart from the "crispy poached egg" which was a rubbery scotch egg without the meat. 3 had turkey which was very thickly sliced and rather tough, with no pigs in blankets. They had sold out of Christmas pudding (!) and sticky toffee pudding. So one had cheese and biscuits, a good selection including varied crackers, chutney, grapes and celery - this was the highlight of the entire meal. The other 3 had banoffee cheesecake and caramel ice-cream. The cheesecake had a curious texture like panna cotta made with too much gelatin, and was tasteless and grey. To add insult to injury, instead of being served on a crumb or pastry base, it was on sponge, resulting in a soggy top and soggy bottom. Thankfully it was a very small slice! Even so most was uneaten apart from the small scoop of ice cream which was delicious. We have eaten here a number of times and enjoyed well cooked, good value meals. On this occasion we were disappointed with the food and felt it was expensive at £35 for 3 courses, plus 10% service charge. My wife bumped into some of the ladies from the other group and they were expressing the same concerns as us. Guyer's House has gone down in the quality of its food and up in price, and neither we or they are likely to visit again

We dropped by for Sunday Lunch. On arrival we were met by a young lad and given two Christmas menus even though we had booked for Sunday roast. Two courses £30 or 3 for £35. So rather more expensive than expected- oh well let’s hope for the best ! We plumped for the roast Turkey (2 slices) which came with veg of carrots, broccoli and two sprouts. No cranberry sauce at all and we had to chase for water, salt & pepper and cutlery. The meal was ok but portion sizes are modest. We opted for a sweet of banoffe which came with one minuscule scoop of ice cream. Tasty but definitely not a portion for those with a hearty appetite. When the bill arrived a 10% discretionary service charge was applied. Considering they use almost all teenagers who are very inexperienced I don’t think it’s on.

A return visit after two years, slightly marred by our booking not being found. Once that had been sorted out, we opted for a two-course lunch. Service was helpful and friendly, and the food and wine were very good.

We had a wonderful stay for one night here. The hotel is a beautiful old country house surrounded by stunning gardens to explore. The staff are very welcoming and very helpful. The bedroom was so peaceful overlooking the kitchen garden. We arrived in the afternoon and enjoyed a light lunch and drinks in the courtyard, very nice relaxing. In the evening the dinner was excellent and so was the breakfast. I would love to return when passing again. An ideal place to explore the Cotswolds!

We booked through the online process and the communication was efficient. On arrival there were signs advising that a ceremony was taking place, but this didn’t affect the restaurant. We received a warm welcome and were taken to the overly lit restaurant, where the tables were duly spaced out. The bright lights and spacing make this an atmosphere less place, even when every table was full. The staff have chosen to wear masks, which is also not good for relaxed evening. The service is extraordinarily quick, we sat down, ordered our drinks, then our food - 2 courses each and were in and out in an hour. Why do they feel they need to serve you so quickly, we were out for the evening not a fast food experience! The food was fine, but can’t recommend this place, unless you want a rapid, brightly lit meal.

Set in a country house this hotel has a good restuarant open to the public. In these COVID-19 times the dining room is well spaced out and the high ceilings also give a feeling of space. Waiters wore mask, were pleasant & efficient and although we couldn't see I think were smiling. Good choice of starters, which were as starters should be, appetising and a sensible size. Day we visited there was minute steak, with french fries & mushrooms, which was delicious, plus there were salmon fishcakes that I am told were great. Panacotta for dessert was very good. With our eat out offer the meal was a great price. Whilst a bit further than we usually travel for a meal we hope to visit again quite soon.

Thank you so much for our lovely lunch today. Fabulous food in a gorgeous setting and the team who served us were exceptional... Will definitely return

Couldn’t fault this place. Superb service and equally superb food. Lovely old place and great dining room. Waiters were so attentive, good sense of humour and duty. Nothing was too much trouble.

Complimentary fizz on arrival. Courteous service, food & wine excellent. We were very well looked after and were made to feel most welcome. Well worth the visit.

Having stayed here before I knew it would be good. Welcoming staff who were very helpful. Nice bedroom with everything you could want. Dinner was excellent - I have never had such well cooked and delicious sea bass. Thank you Guyers.

I went to Guyers house with my fiancée for an afternoon lunch and also to see what the grounds were like, because we were looking for a wedding party venue. I mentioned this on our arrival.We were seated, I asked the waiter for some table water this request got ignored, we were not even given a drinks menu when we were seated.I had to remind the waiter about the water and also ask for a drinks menu. We ordered the lamb, eventually our drinks came. The lamb arrived cold, it was mostly fat and came with hardly any veg. Furthermore my lamb actually had a big piece of clean-film in it. I told the waiter about this, although he apologise and take the clean-film away he did not offer to replace the meal or offer any compensation. When the bill came he charged the full amount. I told the manager about the clean-film I found in my meal, they asked me “where is it”? It was only then the waiter told them about it. They did deduct the cost of my meal from the bill.We did have a look around the grounds and got shown the coach house room, the room looked tired and there didn’t seem to be much space. I was also trying to discuss prices via e-mail, when I asked them to list and price all the services they provide for weddings they were unable to tell me and failed to answer several direct questions. Based on the poor experience I had with the meal and poor experience with the events organiser we decided we would not go back or book them. which is a massive shame because it’s such a local venue to us. We really wanted it to be good, it sadly it was a massive disappointment.

We visited the restaurant with friends for a meal and were made to feel welcome from the minute we arrived.The menu was good, the food tasted delicious, the restaurant team were delightful and we had a thoroughly enjoyable evening.Good value for money and well worth visiting.

A beautiful georgian(!) house set in lovely gardens and hidden down a little lane.. superb location for a wedding! Masses of parkingLovely food, beautifully presented and great tasting. Good, professional yet friendly service. Everywhere clean, neat and tidy. Country house decor. Afternoon tea looked yummy. Not overpriced and has a lunch special offer. Some steps, so would advise a call beforehand to find the strap free entrance etcI’m going back...next week!

Came here with a voucher for reduced price meal & found what I will call a country hotel of faded gentility. Everything was fine & the staff pleasant if not a little clueless as our server didn’t know what was in the dishes we were interested in having. Using a voucher you expect a limited menu (or additional charges for the more expensive dishes) and Guyer’s is no exception. However the choices were sufficient to be able to pick something we both fancied. We started with halloumi and then had salmon and chicken for the main course. Portion size was significant. However the potatoes I ordered as a side dish proved unnecessary as there was a very tasty layered ‘cake’ of potatoes included with the chicken but the charge for these was waved. For dessert I tried and enjoyed their Eton Mess. The number of stars awarded for this review is due to the lack of ambience in the room where we ate. There was only one other table in use and we appeared to be in an anteroom as what I assumed to be the main restaurant had a party of ladies in it.

We took advantage of a Groupon deal (2 courses and coffee) and it was fantastic. Lovely presentation, good portions and service. We went on a Monday lunchtime - just a shame it wasn’t busier.The service is polite and friendly. The only reason I haven’t given 5* is due to some parts of the house are tired-looking and need some TLC (scuffed paint, dirty carpet in places etc). I know it’s difficult to keep maintenance standards high all the time but it’s been a while, I think, since some work has been done.Overall, a great place to eat - and if it’s fine, make sure you enjoy the gardens, which are extensive and pretty.

Had the 2 course menu this weekend.Service very good.Started with the soup which tasted like it had no seasoning, and very thick in texture.Sea Bass for mains,well cooked with crushed potatoes and samphire.Paid extra for green beans,but,none available.The main made up for the poor starter.Could possibly have rated it at 3.5 stars,but,not good enough to rate the 4!

From our first visit, to see if this was the venue we wanted for my wife`s birthday lunch,it was a case of look no further. We were offered a dining room looking out over their amazing gardens that could seat our seventeen guests. A seating plan was drawn up, all the meals were pre ordered as were the wines, so that the meal could be served quickly and efficiently as indeed it was. Everyone commented about the quality and quantity of the food and the service, all of which was overseen by the Hotel Manager Nicki.In summary, the whole experiance could not have been any better, congratulations to the Manager and staff for a truley memerable day.

The service was top notch. Good welcome from receptionist pointing us to the restaurant. Waiter (Tom) was very friendly and efficient. Being a Monday it was very quiet (worst of having a birthday on a Monday) but the whole experience was great. The food was absolutely delicious. We've found another gem!! Oh and .....

Very disappointing Sunday lunch. asked for beef rare, came brown overcooked & tough Cauliflower & broccoli overcooked mush i couldn't eat the meal not their usual standards

This place was beautiful stunning grounds and the very friendly lady who owns it gave us some lovely facts about house and grounds

First time at Guyers and will be back! So friendly and welcoming, wonderful food and fabulous service! Beautiful surroundings, the gardens are beautiful. It was a groupon and I could book for Father’s Day, wonderful!

We had a groupon voucher for lunch for 4 people. Small menu choice but everyone was able to pick something they liked. Food was fantastic as was the service. Even added chicken to our risotto free of charge with no hesitation.

Three-course dinner served off a limited but eclectic menu. Bar room quite lovely. Service was excellent.

This place has an idyllic setting, albeit helped by the perfect sunny weather! We had a lovely lunch with very efficient and courteous service. This was our first visit and will not be the last. Highly recommended!

A lovely lunch! Wonderful, attentive service and beautifully presented, well cooked good. Surroundings in this lovely old hotel are very pretty, and the interior is well kept and interesting. We used a groupon voucher which was amaziing value, however their set menu is fairly priced. Will definitely return

Went for a family short break and found a wonderfully maintained building in a great semi-rural location where we received outstanding service, great food and very comfortable accomodation

Took a friend for lunch having never been there myself but i had heard such good things about it .We drove through some lovely countryside and you could see how spectacular it would be in the summer and from the moment we arrived where the door was opened as if by magic it was a magical experience

We were taken here to celebrate my partner’s birthday and what a splendid situation this place is. We were shown to our reserved table in a room with 8 table settings and experienced an unhurried but attentive lunch. We opted for a meal based on a menu of 3 options of starters, mains and desserts. I can’t comment on price as we were treated to our meal and not permitted to see the bill by our hosts, what I can say is that the food, the drinks and coffee were excellent as was the service from the waiting staff. There was absolutely nothing to complain about, not even a niggle!

After reading some of the reviews on here with regard to the restaurant I was worried that our booked lunch through Groupon may be a disaster. But actually we were pleasantly surprised. The Sunday Lunch was wondeful, full of lovely tastes and very well presented and we definately didn't go hungry. There was a good ambience and I would definately return

Bought a groupon deal for a friend and myself for Christmas, we visited early January, food service and ambiance was amazing. Great value for money, we will be back .

Soup was not a soup, but a purée , no bread or roll but could have some for £3.95 extra!!!!. Tenderstem broccoli was not tender, but virtually raw, had to send it back. 10 mins later came back but still too much “al dente”. Potatoes non existent BUT could order as a side dish for £4.00. Staff pleasant, building lovely but food ..... don’t bother. Came away still hungry!

A really nice country Hotel & Restaurant, just outside Corsham near Bath. Very friendly service. Lovely dining room, very tranquil. Efficient but unhurried friendly service. Had 2 course Sunday lunch which was excellent. The panna cotta I ordered to end the meal had the perfect ‘wobble’ and was delicious. Will definitely be returning.

Went to Guyers House Restaurant for Sunday lunch yesterday and was very impressed

Myself, my husband, my sister and her husband had booked to go to the guyer house and hotel with a groupon voucher it was for a 2 coarse meal, when the menu was given to us we were told for an extra £4 each we could have an extra coarse.

My husband and I received a nice welcome and seated immediately

First visit here using a Groupon Voucher for 4 people

My wife and I went for lunch on a Travelzoo voucher – two courses and tea/coffee for £29. The building is lovely, but the dining room was cold and had the atmosphere of a crematorium. We were shown to our table by a member of the Reception staff, but left for over ten minutes before a man who I now know to be Paul, the restaurant manager, came with the menus. During this time we were alone in the dining room. Other members of staff came and went without coming over to ask if we might like a pre-meal drink.

On arrival we were shown to the lounge for drinks, which were fine, we were collected to go to the restaurant for dinner, the young lad left us to carry the drinks and shot off leaving us to find our own way.

We happened to see this restaurant on FB thought it sounded good and as we wanted something a bit special for a celebration we decided to book. We were not disappointed. The food, service and surroundings were lovely.

If you are looking for something a bit special I would really recommend this place. We had a lovely dinner in the garden. Such a lovely setting! the service was very friendly and professional. We will most certainly return soon!

hubby and i booked a groupon lunch promotion for four and with our two wonderful sons we enjoyed a faultless lunch followed by a fun session of croquet and a plesurable walk of the extensive gardens

Once again very good food, very tasty and friendly, efficient staff which made the experience well worth the visit and the cost.

What a gem this place is. The setting is just beautiful and it has a very relaxed feel to the place. We had a super lunch here, limited lunchtime menu but we all found somehting we liked. The service was good, particularly from the more mature waitress. The younger waitress lacked a little finesse and we definitely got her impression she didn’t want to be there on such a hot day! We couldn’t fault the food at all, the only comment would be the Hazelnut Brownie pudding should have been served with Cherry Sorbet but instead it came with vanilla ice cream....not a major problem but an explanation would of been nice. All in all a lovely meal in beautiful surroundings so we will most definitely be back. Well done the team at Guyers House Hotel.

8 of us dined at this lovely hotel. Champagne and canopies in the large well maintained gardens. Everyone enjoyed the great food which was well presented. From start to finish we were extremely well looked after. Perfect evening. Will definitely return.

Took my mum for her 80th birthday as a surprise we booked in January or February to make sure .But what a big disappointment we got

Did not have my lunch booking on arrival but very accommodating and asked if we would like to eat in the courtyard as a very hot day. Unfortunately you were covered in dust from the car park which was not pleasant. We then found they had tables and chairs on the terrace at the front of the hotel facing the pond which was a lovely view which I cannot understand why you were sat with a view of the carpark and the tables were on dusty grave.

We arrived on evening of 6th July as a party of 3 adults having booked 2 weeks previously. We were celerating a family birthday.

What a beautiful venue for any occasion.

The only problem of this place is the waiter service. They were very slow and some of them seem to be the first time working as a waiter. We were more than 80 people in a special celebration.

This is a lovely old place and has the potential to be something really special, but sadly does not deliver in any way on its 4-star rating and to be honest don't know how they have this rating. For the room rate of £219 I would have expected better than what we had with a tired and very dated room that urgently needed a makeover and not impressed to find a dead fly on our bed and on the floor and don't think the skirting boards had ever been cleaned properly & not impressed with a bath that had been painted and the paint was coming off and going into the bath. Staff are pleasant but sadly lacking in numbers and this shows in the service that was offered throughout our stay, and as they had a wedding going on it was obvious they where not coping and not impressed that the only dinner slot available would be 8;30pm and I have a feeling this was because they could not cope with hotel guests and serving the wedding. Food was ok but have had better I would expect haddock in a haddock fish cake and not salmon which it obviously was. Service was so slow and not great having a very expensive bottle of lukewarm and not sure why they feel focaccia bread with butter is a good idea. Not luxury in any way and certainly not worth the room rate they are asking for, if you want luxury and pampering this is definitely not the place and would avoid at all costs, think you can better in the area for less and the owners of this hotel should hang their heads or shame or step up and make this hotel the place it deserves to be

It seems at first glance to be a bit pricey, but having enjoyed two nights here and eating in the restaurant, it was worth it. The food looked so appetizing when it came to the table, we had chosen pork for our first night and baked cod for the second. We both felt full after our very tasty meal. The staff were friendly,helpful and explained each course.

beautiful grounds, and attentive staff, great for weddings and rather basic rooms.

We had an evening meal and breakfast as part of a weekend way.

An impressive country house. We ate in the restaurant, which although quiet as midweek lunchtime, had a nice ambience with views onto the gardens.

Stayed at this hotel and dined in the restaurant. Fabulous food and an excellent varied choice. Very high standard of cooking and presentation.

From start to finish our lunch was perfect. The friendly welcome was second to one and the warm hospitality continued throughout lunch. The food was fabulous and portion sizes just right that I could manage all three courses. The setting is really lovely and tranquil with every detail thought about. Highly recommended!

From the moment we arrived, the service was excellent. Beautifully decorated dining room and delicious food. The staff were efficient and attentive, especially Daniel, who looked after us beautifully. Would definitely recommend to anyone wanting to celebrate in style.

Friendly welcome upon arrival and great customer service throughout our meal. Food was done to a very high standard both taste and presentation wise and we both felt it was a lovely evening meal out for the special occasion. And highly recommend Would go again

We took our parents out for lunch. We had a lovely meal but the room was very cold and we could of done with more people about.

Creer o No en realidad trabajo Guyers House 3 millas de y como este es un pequeño carril nunca visitamos este fantástico hotel y restaurante hasta hoy. Con mi fvourite pub en Corsham cambiar de manos y me temo que va cuesta abajo, quería encontrar otro lugar para comer.

I would recommend eating at Guyers House Restaurant. The food is of a good standard and you are offered interesting options. Food used is grown in the grounds of the hotel and the whole experience is really wonderful. Would recommend for a special occasion.

Fue una ironía extraño que, en el vuelo hacia el Reino Unido para el viaje de negocios que incluía mi visita a casa, el Guyers entretenimiento en vuelo que el primer episodio de Fawlty Towers. Si, como yo, eran de la impresión de que a...

Pensamos que sería tener el almuerzo de domingo en el restaurante, pero nos muestra a través de la Brasserie, que le faltaba ambiente, ser frío cada vez que alguien salía por la puerta del patio, particularmente si la izquierda abierta, que pasó más de una...

Restaurante Casa Guyers fue el hogar del postre más espectaculares que he probado - mousse de chocolate con brownie con coulis de frutas, piezas y sorbete, para nombrar unos pocos elementos. Toda la comida era encantador, y el personal hizo todo lo que estaba en su poder para que sea una noche especial. En £32. 50 para dos cursos, o 39 libras. 50 por 3, fue una excelente relación calidad-precio, aunque muchos de los platos más especiales de no llevar un pequeño suplemento adicional.

Fuimos allí para el té de la tarde y qué delicia! Desde el momento en que entramos dentro, nos trataron como VIPs. El salón teníamos nuestro té era preciosa, con vistas a los jardines. La comida fue ejemplar. Los dedos cortados, incluyendo sándwiches de pepino, pasteles que se derretía en su boca, bollos recién hechos que eran todavía cálido y podíamos top con mermelada de fresa y jugosas de cuajada. El personal es muy profesional y educado, te son percibidas por todos ellos y saludó y comprobará al invasively, no añadiré. Increíble lugar para bodas, ocasiones especiales o simplemente un maravilloso refugio lejos de todo. Recomiendo encarecidamente!

Expensive, large plates and small portions.Menu a bit pretentious.Slow service on the night we were there

Spent an enjoyable night here - Comfortable room - and a great meal.Fantastic service and really good quality food.Not a cheap place - but worth it for special occaisions.Be aware that they automatically add a 10% tip to your bill without asking (a practice that I personally think is a bit cheeky - I did not question it on this visit as the staff were all great - I just hope the tip really goes to the waiting and dining room staff as an extra and is not taken up into the hotels profits ?)

I went with friends on a Travelzoo deal for a two-course lunch. The risotto and duck were really good and my wife's poached pear dessert (which I 'helped' her with) was good too. This is very good food extremely well presented, without hitting the Michelin-star heights or complexities. Good bread (it matters) and coffee too. It was a slight down that we were in the Brasserie not the restaurant but the overall setting is great. This was our second visit and there will be a third!And if the proprietors ever want rid of the elephant, we could offer a good home!

Stayed for two nights, with friends, in mid-March. Hotel and rooms were very nice and the staff excellent. However, the food on both evenings was disappointing.It was disappointing for a venue that describes itself as "award winning restaurant with 2 AA rosettes" to serve food that was warm but not hot, overdone steaks and fish with soggy batter. The complaints were dealt with adequately but it still took the shine off, what was, in other respects, a very nice stay.

We made a return visit taking advantage of a special offer. Since our last visit the restaurant has moved, very pleasant decor. The menu offered an excellent selection of dishes. The smoked salmon starter I had was sublime, and the duck main course didn't disappoint. The apple crumble was fantastic, if we hadn't seen one being delivered to the next table we would probably have stuck to the two courses provided as part of the deal. We will be returning.

Great service and food what a wonderful Sunday lunch. Best in Corsham by far. The wine was wonderful as well.

My wife and I ate here in January 2017, and enjoyed the food. It wasn't quite gourmet-quality, but nothing was less than good. My main course, of fillet of beef, was the best dish - really nicely done. The staff were firendly and attentive.

My starter of Soused Mackerel was divine, the Smoked Duck was very tough and not enjoyed and the brulee dessert was so deconstructed it was difficult to see exactly what it was meant to be - no caramelised anything, just lots of herby-tasting crumbly stuff and something indescribable in the glass. It was a good experience overall as I now know what I will never have again. Waiting staff were brilliant and were genuinely helpful and sincerely polite but the nail sticking out of the reception front door drew blood and we were asked 'but didn't you use the door handle to open it?' by reception - yes we did but as it's so heavy a hand was required to push it and it was actually forehead height - we dread to think what might happen and it wasn't removed or dealt with in any way during our stay. An accident waiting to happen..... 10% is automatically added to your bill in case you are thinking of tipping.

We were using a "Trip advisor" voucher for a set two course meal with a glass of Prosecco. The hotel looks lovely and we will go back to see it in summer. However, we wnet for Sunday lunch in February and we ate in the Brasserie. We guessed all might not be well when the couple next to us were decidedly "frosty" when asked how their meal was. The male had already sent his roast beef back as it was undercooked. We took the hint and asked for 2 of the 3 beefs ordered to be "medium". However it was still pretty rare. The actual room was cold (an external door opens directly in) but we stuck with it. The service was well-meaning - but when we ordered two "Apple Crumbles" for dessert and were brought two sticky toffee puddings I thought I might have a quiet word. No need - the marvellously chirpy young waiter appeared from nowhere to say " Coh ... how could they mistake my writing of your order so badly". Priceless! We will return in warmer times - the quip was worthy of that.

Went there for my wife's birthday. Lovely location, intimate dining area, great food and faultless service that went the extra mile to make our evening perfect.

Ate in the Brasserie as part of a secret escapes deal. Fantastic food and plenty of it, so much so that we could only manage a pudding between us. Wine (Malbec) was very palatable and a good price

A friendly welcome, good service and all courses enjoyed by our party of six couples.Well priced beer on tap also.

We have been today for romantic treat, using travelzoo deal. The food delicious, and the service very good.. i will recommend anyone to go.. and enjoy the green of the nature..

We took friends for lunch (group of 5) on Wednesday 25th Jan and we were all impressed. Upon arrival we were greeted warmly by the Maitre d' who led us to our table which was well presented with crisp linen, shining glasses and cutlery. The lunch menu has choices to suit all, the most popular main dishes on our table being Salmon and duck. Both were very well presented and cooked and much enjoyed by our friends.Service was attentive and pleasant, the food delicious. All the staff we met were well presented and personable. We enjoyed a relaxed and unhurried lunch and will look forward to a return visit (or two). (In fact my wife and I have been several times before and have always had good experiences). It's great to have such 'quality' dining at good prices. We knew in advance our friends would enjoy the experience.

We thoroughly enjoyed a leisurely lunch at this lovely country hotel near Corsham. We received a lovely welcome and attentive service throughout. The chef is clearly talented and the menu included classic dishes such as duck confit and risotto. Our meals were delicious and the surroundings warm and comfortable. The public rooms are inviting. The restaurant set with starched white tablecloths and beautiful antiques. After our meal we took coffee in the lounge with its real fire and squashy settees. Corsham with its many historic buildings was a short drive away and completed our day out.

We joined our friends for dinner ahead of a wedding at the hotel and sadly it is not an experience I would care to repeat. If you read only this far, I can sum the dinner up as: chef over reached his abilities. The amuse buche was under cooked pastry with a tiny, tasteless filling. My starter of salmon and crayfish was laughingly small - as reviews by previous diners, 2 tiny slithers of salmon with nasty crayfish (probably from a tub ex supermarket). I could barely get 2 bites for £9.50!!!! Then onto the main course, Seafood bouillabaisse - a sad reflection of a attempt at a classic. Why a cream sauce and chives? My potatoes (advertised as saffron containing) were raw, and tasted or nothing (not even potato). The fish (tiny piece of salmon, 3 muscles and a few prawns) were all over cooked. And the 'sauce' - vapid, water and flavourless. No rich stock, no aioli, no croutons with grated cheese. Poor. Desert faired better but too late to redeem themselves. Hoping the wedding is better.

Price range very well and they do have a very wide selection on the breakfast menu. Friendly staff and most rooms are a good size.Evening meals in the bar are great and again friendly bar staff. If a Taxi is needed they will call one out for you at the reception. Other lounges available for you to relax in if you need to get out of your room.

Lovely hotel, big spacious rooms. Cleaned and tidied rooms welcomed us every day when we came back from our tours in the English countryside. The staff was most helpful and took great care to make everybody comfortable.

Although we were only here 4 weeks ago for our Son's Wedding we knew that it was the perfect, quiet, relaxing get away that the 2 of us wanted to celebrate our Ruby Wedding Anniversary. We arrived on the afternoon of our Anniversary to be welcomed with a glass of Prosecco each. Our table was booked in the Restaurant for 7pm. There was even a 4 Ruby Rose table display on our table. Our Italian waiter was very attentive all through dinner, filling water and wine glasses as required. The meal was superb. When leaving the Restaurant we were presented with the table decoration. The next night we ate in the bar and, again the food was excellent.. Well done again Guyers. house.

We were part of a family group having lunch. The service was good but the portions were very small. Not good for those with a hearty appetite.

We visited Guyers House for traditional afternoon tea. The afternoon tea consisted of a good choice of teas, 4 types of lovely sandwiches (cucumber, ham, cheese and smoked salmon), raisin and plain scone with clotted cream and strawberry jam, and 4 cakes of which one was a rather special bavarois. The drawing room was comfortable, the hotel ground was shown of beautifully due to a glorious sunny October day. The service was without exception extremely friendly.