The New Inn in Wiltshire

Very disappointing tried to book online no confirmation of booking received after 3 attempts, tried calling so many times I forget, with no one bothering to pick phone up. Pleased we never went if that's their customer service.

Let me set the scene slightly. We really like this pub. The building is amazing, the garden with a view of the cathedral is lovely and the beers are great. However, we recently visited as a family for Sunday lunch and were rather underwhelming. The food was very nice but the portion sizes were small and the selection of veg and the way it was served was poor. The majority of our group chose the mixed Sunday roast with a selection of meat, but when it arrived we were all basically given a small slice of each meat, resulting in the same portion size as a standard meal. They charge and extra £7 for this choice so we felt rather cheated. The veg all came in the same bowl with cauliflower cheese and my son can't eat cheese so went without. The deserts were very good. We haven't been out for Sunday lunch for probably five years due to the cost and having just spent £220 we won't be going again for another five years.

Excellent roast lunch, consumed in their sunny garden overlooking the cathedral. Decent beer, too.

Lovelynpub. Good beef and service. Thank you

Wow! What a pub and amazing service from the bar man will who was there when needed! A lovely place to warm the old wet socks 🧦

I had the loveliest time at The New Inn for Mother’s Day We were one of the first to arrive and from that moment we were looked after so well,the service was attentive,professional and on point,the venue is simply delightful The food was outstanding and presented beautifully and the roast was dreamy It was busy by the time we left and I can understand why A huge well done Team New Inn

Really poor service. So slow and not very friendly. Just got worse - 15-20 minutes for a black coffee. Food was good but all the same… the rude wait staff spoil it.

Lovely, well prepared lunch in beautiful setting. Service was warm and friendly. Lunches were attractively presented, tasty and VERY good value for money!

Top English food … special Sunday Roast 🔝

Excelente Pub típico inglês com séculos de existência. É constituído por várias salas, e dois locais de esplanada com ambiente muito sereno e agradável e mobiliário tradicional. O hambúrguer é divinal, acompanhado de uma Pint de cerveja, sidra ou sumo. Muito boa experiência, sendo a segunda visita que fazemos.

Excellent, typical English pub that has been around for centuries. It has several rooms and two terraces with a very calm and pleasant atmosphere and traditional furniture. The burger is divine, accompanied by a pint of beer, cider or juice. A very good experience, this being our second visit.

Absolutely superb food, very friendly service, the pie is stunning, a cosy pub lovely log fire, well worth visiting

We traveled to Salisbury in December 2024 during a cruise. After our stay in the cathedral with its wonderful choirs, we went back to this pub – that's part of a stay in England... And yes, it was very cozy. Comfortable seating. And there was even a fireplace. The service was very good and they served us a great beer – not quite as cheap as in Germany – but hey, the ambiance made up for it.

OH MY GOODNESS WHAT AMAZING SERVICE WE RECEIVED! Came here for lunch with my partner and our waitress Ellie was so attentive and delightful. All our needs were met, with a friendly face and positive attitude. Would HIGHLY recommend this pub for food, drink and atmosphere. And if you’re fortunate enough to be served by Ellie it will make your dining experience exceptional. 10/10 would recommend.

If you’re looking for a very tasty, yet speedy service for a Sunday roast this is Definitely the place to go, Ellie was fabulous and looked after us well nothing was too much trouble. Enjoyed it so much I have rebooked a bigger party for this weekend.

Really flexible. They swapped out potatoes and replaced with some delicious vegetables for a low-carb diet. The chicken could perhaps have had a touch more sauce as it was a little dry, but lovely flavoursome food.

Oldy worldy pub, quite central in Salisbury within walking distance of the train station. We had a lovely vegetarian Sunday lunch (nut roast) in a side room. Food and service were good. They were able to do a gluten free gravy (non veggie) and a veggie gravy. Low on gluten free desserts. Would go back.

Lovely cosy pub with a great atmosphere!

What an absolutely fantastic pub! The food totally amazing, could not fault our meals, best meals ever! There is a great atmosphere in this pub, it is beautifully decorated throughout, log fire, a cozy and very clean place to be in, with an amazing choice of excellent food, all reasonably priced. The staff make you welcome and we enjoyed the whole evening. Definitely be eating here again.

Charming atmosphere. Excellent food including lamb, steak pie and sandwiches. Service was attentive and professional. Back garden is spectacular with views of the Cathedral. Go. You will not be disappointed. Cheers

We had a great family gathering. Food was too notch. Thank you guys

Lovely building! Unfortunately, we didn’t get what we paid for! The staff should’ve been more proactive in refunding the difference when this was brought to their attention. My food was cold by the time I got it.

Good Sunday roast & service. Badger beers in good condition.

Very pleasant food extravzgant friendly 😋 yummy nice atmosphere deffo going again

We recently visited the New Inn as a family group of twelve for Sunday/Birthday lunch. The booking was made for 12.00 on a Sunday and upon checking the opening time online, I saw that the venue was due to opensat 12.00. As some guests were travelling a distance and the weather was changeable, I thought it sensible to call and check the precise details and what time time we would be expected to sit down to eat. After several unanswered calls and the absence of a functioning voicemail system, I eventually spoke to a staff member and what I thought was a straightforward question, proved quite difficult to elicit an answer to but we got there in the end. At the time the booking was made, we were requested to supply our individual choices as the venue used place settings and the staff would know whose order was whose. In addition, that teas and coffees would be available afterwards. The required names and choices were passed to the venue in good time. Upon arrival, it was apparent that there were no place settings and I queried why. I was told that whilst place settings were used for parties, as we had submitted our choices the staff would know individual's specific choices, so there was no requirement for place settings. The staff member, (E) pointed out to me that she had been in the business over fifteen years and knew what she was doing. I went on to explain my difficulties in communicating with the staff member on the phone and I was curtly told that the individual concerned had been in the business for over twenty years! We sat down to eat at a sticky table. As the food arrived, served by two staff members, (E) and one other. It was clear that (E) knew exactly what people had ordered but her colleague didn't and this caused some confusion. An elderly member of the party was concerned that his beef was not cooked to his satisfaction so staff member (E), took it away only to return it moments later advising that she had inspected it and that was well done! This style of customer service was a new experience to me and in my opinion, more likely to achieve customer humiliation than customer satisfaction! After the meal, I requested to place an order for teas and coffees but was told to my total surprise that teas or coffees would not be available as the venue had no coffee machine.

Myself and some friends visited recently. One of our party is currently in a wheelchair. On arrival, I went inside and asked if they have accessible access? Straight away the staff behind the bar said yes. They had a separate door with a handmade wooden ramp which they put up next to the step into the door. They then took us through the garden and both men lifted the wheelchair with our friend into the pub and then into the bar area. Nothing was too much trouble and we weren’t made to feel an inconvenience. Thank you for making us feel welcome and being able to enjoy your lovely pub. Merry Christmas

Didn’t actually get to try anything as, although the sign outside says family and dog friendly, the bloke behind the bar tutted at us, rolled his eyes and said ‘no chance’. There were 6 adults, 2 children, a baby and 2 well behaved dogs. There was room for us as there were 2 tables of 4 where people were just leaving. So we went to The Chapter House where we were warmly welcomed and spent £350 on our food and drink. How can a pub turn that down? Not even pleasant either. No wonder pubs are closing …..

Great beer great food friendly staff

I have been to the New Inn several times for Sunday lunch and have enjoyed the food, Today we ordered three roast dinners, when the food arrived it was luke warm. The food was reheated in the microwave. One was hot, another was still luke warm and the third which had a small amount of gravy on when it went back to the kitchen was returned swimming in gravy so was replaced with another dinner which was hot but the yorkshire pudding was burnt. Will definitely not be going back.

Had our christmas meal here last night. Food was excellent, service was excellent. Booked already for next year. Added bonus of a magician going around the tables made it even better.

A Christmas dinner for 9 we were looked after so well the food was great and service brilliant. Thankyou to you all

Xmas meal , great venue great atmosphere, staff friendly and helpful , Food was lovely strip beef melted great flavour, recommend this beautiful old venue, beer garden still cosy even in December , thank you all for a fab night , Plus the 3 spirits that met us as we came in

Pop in here for a few beers with friends. The atmosphere was good and the staff were friendly and helpful.

Fantastic lunch - scotch eggs and sausage rolls with a host of lovely extras. We sat in the cosy Oak Room. Excellent service as well.

Lovely cosy pub excellent food and service will definitely be going again

The food was delicious. I had the lamb which was beautifully cooked and presented, my wife had the chicken, which was excellent. This was a really good quality lunch with good service and grate value I would like to thank Ellie our server who was polite, friendly and made the experience lovely. Thank you Ellie and the New Inn, I’ve already booked a return visit in a couple of weeks time!

Gorgeous old pub, lovely garden, open fires and nice staff. Good selection of beer and wine, and gin but PLEASE PLEASE PLEASE get some decent tonic - what's the point of having good gin with Schweppes tonic as it absolutely ruins the flavour. Fever tree or Fentimans would be great.

Professional, friendly staff and excellent food. All dishes ordered were absolutely delicious and prepared using quality ingredients. Strongly recommend you take a look at the specials menu which changes every few days. Authentic, traditional building adds to the eating experience.

Having been on a visit to Stonehenge, we wandered into The New Inn in Salisbury, for a drink and dinner, as it looked like a decent pub from the outside. We had a starter and main from the specials menu. The food was excellent and easily equivalent to top restaurant quality, in a traditional historic pub setting. The food is clearly prepared by a quality chef and well presented. The staff were all very friendly, polite and very accommodating. I'd highly recommend a visit.

We only stopped in for beers and did not eat there. There are many quaint little inns and pubs in Salisbury. This was one of our favorites and we returned several times, cozy, warm, good beer, we always ended up in conversation with someone local which helped our understanding of the town and where to go for things. Definitely recommended.

This is both an in as well as a pub. We only use the pub, very nice English. Bitters and other beers. Very friendly, warm atmosphere and the building appears to be dated around 1200! One of our two favorite pubs in Salisbury. Every time we went there we ended up chatting with other people for nice conversations.

Went for the charcuterie board with a friend and we had a great experience. Steve greeted us as soon as we came in and Mia was the perfect host. She was attentative and kept making sure we enjoyed our experience

Had a really lovely meal with my friend this evening - quickly becoming one of our favourite pubs in Salisbury! Fantastic service from Mia, as always. Food was exceptional!

Quite large olde worlde pub, less intimate than HOV

Service was slow but the food was great.

A great Sunday lunch. To quality, St a reasonable price

Great, cosy setting in the middle of the town. Badger ales are very good. We squized in on Sunday for a roast, which was ex exceptionally delicious.

Great service great food and drinks, with plenty of options to suit all dietary needs

Lovely and ancient pub. Good food. Friendly service. Great selection of beers and ciders.

Called in with friends, lovely atmosphere, comfortable seating, only had drinks, Badger beers served to perfection, decent red wine. Personable friendly staff, good background music. Rounded off a great evening, pity we don't come by often. Many thanks.

Lovely old pub. Good beer and service topped by the great atmosphere.

Good and quick service, no need to question the food.. it's a big yess for me. It was a bit full, we couldn't find a place for us to sit in the first minute.

Fantastic food and Badger Ales with a garden that has a view of the Cathedral

Had a lovely lunch here. Lou was Attentive and friendly made to feel welcome. Food was lovely. great atmosphere. Lovely garden

Beautiful pub, Great atmosphere. The Bar manager Lou was polite, chatty and very professional Would recommend the New Inn to anyone wanting a relaxing drink or meal.

The New Inn was great! Lovely staff and excellent beer in convivial historic surroundings.

Popped in the new inn , Salisbury as looked great from the outside & was a little hungry! Was not disappointed the had a main menu & a specials menu plenty of choice ! I went for a classic I found liver , bacon & garlic mash with peas right up my street lol , food was amazing so glad I found this place !! Staff amazing pub amazing & a massive garden at the rear of restaurant sadly a bit wet for that tonight ! I had great service from Kyle & rhonna they have mastered the art of service at a young age ! Anyway enough rambling on a great all rounder and we’ll worth a visit .5*

Had a lovely meal with friends, excellent quality food but a little bit pricey.

Lovely venue for drinks/ food. The garden is very nice. Louise who runs the place is very attentive and knows her job inside out.

Having a Sunday roast in this lovely pub was absolutely beautiful Birthday treat for myself. Kyle was friendly and helpful. The pub is lucky to have him.

Lovely food in the rear garden which is a proper sun trap. Dog friendly and great food.

Louise my server was amazing,the service was super friendly and professional I loved the food and loved the service,absolutely recommend

Great pub, good selection of gin, friendly staff and very acceptable prices. Ticks all the boxes for me

Only been here for a drink,excellent pub and many empty seats. Highly recommended

Classic place to have a good ale in an old English pub-like setting. Nice atmosphere.

Awful. Never again. Rude member of staff. Not nice for visitors.

A very pleasing place. You can eating a quiet garden, especially today because it was sunny.

Lovely old pub with a great outdoor space for those sunny days. Dog friendly

Good beer and service excellent highly recommended

Great selection of beers and ales and staff very helpful, food great and good atmosphere in pub and the amazing beer garden.

Serving staff friendly and helpful. Not sure about the people cooking the food though.

Fantastic pub! Really beautiful and cozy inside, with exposed wood and vintage furniture, and a beautiful garden with a good view to the cathedral’s tower.

Delicious cheese board! Great service. Lovely pub in town- and they were very kind to my little one with celiacs. ❤️❤️❤️

A large, persistently barking dog is locked up on the first floor. I would like to see more consideration for the need for peace and quiet of the entire street and the guests, as well as more animal protection.

Lovely garden with chairs and tables - not just picnic tables

Looking for a place to have a Sunday lunch and came across The New Inn, looked ok inside and lovely bar lady served us. I said I don't like garlic as the vegetables were served with garlic. The lady came and said I could have veg with no garlic. Great I thought and waited for our meal which arrived quickly. My husband and myself started eating our beef which was tough!!. The whole meal was cold. I left mine and my husband ate a bit then left the rest. We told the bar lady we did not enjoy the meal and reason. Paid over £51 for 2 cold roast meals, orange juice and half cider. Will definitely not go again.

I normally only leave bad reviews..... occasionally somewhere or something stands out and this is one of those places. Fast polite service and EXCELLENT pub food REASONABLY priced! Can't believe I've found this gem of a historical pub. Well worth a visit everytime I'm in Salisbury

Still a lovely pub and garden but full of screens and gambling machines now. Killed the atmosphere.

A great place for a few beers in pleasant surroundings.

Welcomed on arrival and it got even better from there. Sitting in the well maintained garden we had an exceptional meal with the right amount of attention from the staff. Was a delight not to be bothered every 5 minutes. Food was all well presented. flavorful and reasonably priced. Thank you so much for a really pleasant experience

Can't fault the service at the bar but wheni brought ttto the attention of a member of staff albeit kitchen staff a potential health and safety issue he said , not my problem. The issue was with garden furniture which was unsafe.

Used to love coming here for wrap and chips,so disappointed changed ownership food changed very disappointed and the bad language in the garden has put us off from coming back

We celebrated a 60th birthday at The New Inn, and had a fantastic evening. Steve couldn't do enough for us. The food was good, but what really made the evening memorable was the banter with Steve and the wonderful surprise when the chef brought out a complementary platter of puddings for the birthday girl, along with a hilarious gift! A lovely touch which was much appreciated. The New Inn is under new management. If they continue as they have started, I'm sure it will be a roaring success. Thank you for a wonderful evening, wishing you all the very. best for the future.

We had a celebration dinner there last week and the staff could not have been friendlier, they went beyond and above to make sure we have a good time. Lovely place and great large garden. Thank you!

Amazing little pub with a brilliant garden

We booked a table for 10 on 13th April for a family get together, including two children and a dog. The staff were amazing, efficient and made sure we were all happy with our choices, but not constantly in your face. The food was really good, 6 of us had fish and chips which was a good size portion, hot and delicious. One had a burger, and one a steak sandwich both of which were thoroughly enjoyed. The childrens meals were a good size and were demolished pretty quickly. All the food came out together and was freshly cooked and hot. We got there at 12.30 and it did start to get very busy by 1.00 ish. We all enjoyed our visit and will definitely be returning.

Went with my husband for Sunday lunch after hearing good reviews, firstly they mixed up the orders and got my husbands order wrong he ordered the mixed meats for Sunday lunch and only received pork (This was at 12.00 so one of the first customers) for the waiter to say keep a hold of that and we will bring other meats out in 15 minutes, all while i had received mine and the veg was getting colder and colder, ten minutes later they did come with the rest of the food and when we asked if the veg could be heated the waitress this time looked less than impressed, cauliflower cheese was an extra at £8 and was just cauliflower dumped in a bowl very bland. Two drinks and two Sunday dinner £65 later had a lot better for less so would not be going back.

Came here for a few drinks after dinner and was not disappointed. The atmosphere is lovely and the drinks were great. Definitely come when there's nice weather to enjoy the massive beer garden out back!

Only had a drink here. It's a real ale pub, but the selection is limited and the pint I had wasn't very well kept with sediment on the bottom. Don't I'd go back.

Had Sunday lunch here. The service was polite but very slow. The food was pretty poor particularly the "roast beef" which was more like an overcooked, tough, grissly steak. Location is very convenient for the Cathedral thpugh

Great pub, with a gorgeous garden out the back. Plenty of space and plenty of choice.

We went here on the first sunny Saturday of the year so they were incredibly busy. There were no tables in garden when we arrived but the landlady was super quick to get us one outside. Food was outstanding & we stayed all afternoon for drinks. Staff were friendly & was a great atmosphere. Will definitely return beautiful pub with a lovely garden. Nikki & Dan

We had Sunday lunch, 9 of us and it was poor.A few ordered starters, 3 ordered the Brie mine was ok ish but 3 parcels didn’t have any brie in it was just empty our friends didn’t come we had to ask for his we definitely ordered 3 but only 2 arrived. When his eventually arrived i think he only had one that actually had any brie in it the rest were empty and it wasn’t cheap either i think it was £8. The steak was very under done with blood on the plate. Someone did comment that a good vet could bring it back to life. All in all very disappointing

As soon as we arrived we received a warm welcome and shown to our table, staff very friendly, we both had venison steak and we were not disappointed! It was an amazing roast, it was my birthday and I was given a mini bottle of Prosecco which was soon followed by the chefs coming out to talk to us and present me with a full size bottle to say happy birthday! Service was so good and the atmosphere was warm and friendly! Would definitely recommend and would visit again!

Ok, I absolutely love this pub and every time I come to Salisbury I use it especially in the summer because I adore the garden. Best been garden in my opinion in Salisbury. Food always good, service and friendliness always spot on as is value for money. I’m not sure if it’s changed hands but I was slightly disappointed yesterday. Friendly welcome as always, lunch menu had changed but it read ok, opted for open sandwich at £16 quite hefty but fair enough, but it came on one piece of normal sliced square piece of granary bread, with a big chunk of Stilton and 3 small slices of steak on top and a small side salad - the chips didn’t arrive so they were removed from the bill. It was ok nothing special, I would have been happy to pay £10. Would I return…yes but feel a bit sad about the food

Lovely classic pub, beautiful inside and out - by far the best beer garden in town. Had their Sunday roast and it was delicious, everything was cooked to perfection. Can't wait to visit again - compliments to the chef 🤌🏼🤌🏼

Lovely pub but there is always bunch of regular customers( always the same ones) who are such a racist. Bald guy,the other one wearing masonic ring and them mates . They will make u feel so unwelcome , throwing some nasty comments towards you or telling you to shut up, obviously, they’re not gonna tell you that straight in the face(it’s happened to me and my family few times as we visiting Salisbury at least three times during a year. So if you are foreign tourist, avoid this place !!!

Gorgeous pub, lovely big garden delicious food.

New owners and the food was great. We had pulled brisket burgers. I rarely have a burger but thought this sounded good and it was delicious. We also thought the service was excellent and made the meal even more enjoyable.

Quality pub, nice staff and a good beer garden👌🏻