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4.0

Based on 277 opinions finded in 1 websites

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Nº 230 in 393 in Waveney

Nº 65 of 119 British in Waveney

CUSTOMERS TALK ABOUT DISHES WITH..potatoescookedsaladchickenfishroastcoffeevegetables
Score
OpinionsNoteTripAdvisor2774.0

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Stayed for a few nights. Absolutely awful food, dirty plates in the buffet. Same food every day. School age service for staff. Felt like food was prepared for an hospital. Carrots black and no potatoes peeled all in the skin looking disgusting 😑

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Freddymay . 2024-10-20

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Very impressive selection well cooked and exceptional service from our waitress Sophie will definitely be back first time visitor to this establishment excellent value for money too.

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John L . 2024-05-27

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Wow amazing break , best entertainment, food, accommodation and staff like family , Kirsti, Julie, Sharon reception, entertainment Jeni in house , Jake K best waiter , Chloe evening VIP waitress be back soon .

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Fiona H . 2024-03-18

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We came for a midweek stay. Staff were absolutely fantastic. Food is a buffet and Plenty to choose from and caters for all dietary needs. Lots of activities to join in with which are great fun. Learn to dance, shooting, archery are some of the activities. Grounds are beautiful and the chalets are clean and comfortable. Thankyou to all the staff who work so hard.

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jah1526 . 2024-03-15

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Took part in the gin tasting with Ameilia. Was great, we had a wonderful time and learned so much. Thanks Ameilia x

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VSDundon . 2024-01-14

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Went for Turkey / Tinsel and Elvis 18th-19th Dec .The accommodation ,Food and cleanliness was excellent ,but duy to a medical emergency that,can happen ,whilst waiting for the Elvis experience to start around 9.15 pm we were told to evacuate the 'Ball Room'due to an emergency, there was some several hundred people sitting around the only available seats in the restaurant and surrounding area's which were extreamly packed ,and we were all kept for some hour or so without further information as to what was happening to the advertised Elvis part of the advised break .This resulted in for us never even seeing 'Elvis ' and just returning to our rooms, as some others were also saying at 10.30 -11 ish at night ,this completely ruined our two day 'Elvis ' break' .

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897barry . 2023-12-20

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This was our second time at Gunton Hall celebrating Christmas a little early with their ‘tinsel and turkey’ break and although we enjoyed ourselves we did notice cutbacks…… no Lindt chocolate bears, Christmas hats or poppers at the Christmas Day dinner table just crackers. Our granddaughter definitely missed her chocolate bears! The accommodation was clean and warm but did notice that there were less snacks in the Signature basket (only one packet of crisps instead of two and the olives and snack bar had disappeared in the past year too). A nice touch though, which we hadn’t experienced before, were the mulled wine and Christmas pie served on arrival. The accommodation was as usual clean, warm and nicely stocked with tea, coffee, hot chocolate and biscuits….replenished daily. All members of staff were friendly, professional and helpful. The dinning experience this time was gorgeous, never minded queuing for a meal. The pool was cold due to a boiler issue which was waiting to mended but still managed a swim once. Didn’t attend the evening performances so can’t comment on them. Enjoyed our evening liqueur coffee and gingerbread latte each evening after dinner. there were cutbacks would still return as Gunton Hall is our nearest Warner hotel and we do enjoy them.

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FIFINorfolk . 2023-11-27

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A fab weekend away. Gunton hall is a little dated. But clean and the grounds well kept. Food excellent and lots of choice. We had standard chalets. Comfortable and warm. Nice big bathroom and tea and coffee We did shooting and archery. Both well explained and helpful. Cocktail making with Tom was brilliant ( worth the extra charge) very informative and the tasting even better ! Evening entertainment very good. Wasn’t really to our taste but enjoyable. Big Thankyou for Jenny for playing all the records we wanted and letting us dance till late All the staff are helpful and friendly and there is something to do all the time you are there The only disappointment was the pool wasn’t open due to boiler issues. We wasn’t informed of this before we arrived

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susanbR5593OL . 2023-11-21

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Great entertainement and facilities but service and food quality have taken a big dive since last visit. I think they are trying to cut costs but the result for people who have been before is a worse experience

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Connector825267 . 2023-10-31

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We've been to Gunton Hall countless times over the last 15+ years and loved our stays. We've obviously seen changes over that time, but the recent changes in the Restaurant are definitely not for the better, making the whole Dining experience stressful and disappointing. The removal of the Menus making it total self service created a Cafeteria/ School Dinners vibe with hoards of guests queuing up to select their food. There appeared to be a reduction in staff too as tables weren't cleared as quickly as they used to be, food was not replenished quickly and plates not always available in all sections. The floor space available and layout at Gunton is not sufficient for the number of diners. Elderly or less mobile guests struggled to select and carry food back to their table- some on mobility scooters or using walking aids. If you chose food from the Chefs Selection you had to then join the long carvery queue to get some vegetables (whilst the rest of your dinner went cold) or do without. The quality of the food was still great but Warners....it just doesn't work. Please bring the menus and dedicated waiters back!

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Su51hub . 2023-10-30

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Booked a standard room Monday to Friday end October, was upgraded to a Premier chalet kingwood 11 by gunton hall we was excited at the upgrade but found it to be dark , depressive looking , dirty carpets , wallpaper coming away ,paint chipped , furniture seen better days ,coffee table chipped and bubbling up on top, bed poorly made and not attached, cracks in the shower, unsteady shower base dips when standing in it , bad damp and mould in shower room and condensation , even with fan working , damp mould patches coming through bedroom ceiling , heaters rusty ,we went to the reception to bring these points to their attention, the receptionist spoke to the manager who credited some money back to us with a oplogy , told us that the maintenance man would be coming to tape the cracks in the shower , he also brought the dressing gowns that were advertised but not in our room , we was in disbelief that anyone wouldn't have complained before our visit as I don't think anyone would find this acceptable, to say that we was deflated is a understatement, especially as we had booked the standard room originally and was happy with our last stay in a standard , to be upgraded to this room felt like a insult , being our anniversary we was let down , not offered anything to make our stay special, I realise they couldn't move us as they told us they were fully booked , but it wasn't enough to just oplogise and tape a couple of cracks, we did enjoy the food and entertainment, golf, archery and rifle shooting, swimming etc .

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janebeauburg . 2023-10-27

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Very tired areas, reception area very stark and uninviting as was lounge, seating very uncomfortable, service for drinks very slow as you cannot go to bar yourself, all meals buffet service,chaotic with long queues and elderly struggling to get back to their tables with a meal, room 6 green wood very poor light as blocked by trees ,smelt damp too, really dislike the self service , it’s just another slippery slide to getting minimal service, my husband also ordered flowers for my birthday which didn’t arrive, this was organised through the hotel, not much in the way of an apology either, all in all a very average warners, definitely will not be back to this one as most of the others much nicer.

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Yve1954 . 2023-10-11

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Warner ,os ? Meals ha ! Like rations ,,small and tasteless ! Chatlets ,, far away ,,no comfort or method make for disabled ! Why ? Far away from main facilities, chalets for disabled were tucked away in a corner with sawn down trees, rubble and we overlooked run down boarded up chalets, small garden outside disabled chalets scruffy with dead plants, chalet was not clean, the furniture was old and battered. Asked for our chalet to be cleaned but no-one turned up. We have been Sinah Warren, Norton Grange and others before and they have been good, but not this time, we were very disappointed. The other chalets for able people were lovely, well maintained and the garden areas outside were neat and full of thriving pretty plants. The differences between the disabled chalets and the ones for more able people were very marked, and we felt that anything would do for people with a disability. We thought the days of treating disabled people as the lowest of the low were over but obviously warners still suscribe to that ethos. We paid far more for this break than at Norton Grange having upgraded to a premier chalet at Gunton Hall but norton grange far outshone this site. Where we were placed was worse than a low grade pontins. Have been in touch with them but have had no response. So our advice is if your disabled don't go there as it is disgusting how you get treated.

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alancF2765VN . 2023-10-03

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The table serving staff worked their socks off to keep up with demand and a special mention for Lilly our singing and dancing waitress who was outstanding. The food was five star throughout but was marred by the shortage of plates in the self service hall causing large queues at times. Also there could have been extra staff in the food hall making sure that the serving dishes were kept topped up. Other than that no complaints.

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928dougs . 2023-09-30

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Good selection, and choice of breakfasts, but very disappointing fried eggs; almost looked and tasted like they had been made on a 3-D printer. My husband requested a yolk-only omelet because he is allergic to egg whites, but was told no, as it would take too long. How long is too long for a paying guest?

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1954wellness . 2023-08-25

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Had a lovely time and enjoyed The Motown experience great service and good food we had fun with Tea tasting and also the Cocktail tasting, thanks to Isaac for a very detailed presentation we learnt a lot , only one fault tv in our room was not watchable as the signal kept disappearing

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nicholasg483 . 2023-07-23

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Our third visit this year and sadly the food/restaurant has not improved. We were there for the 60’s weekend. The entertainment was really good but yet again the break is let down by mediocre food. Also the food on offer at lunch time is an extortionate price nearly £10 for a sandwich - really!! I have previously written reviews about the poor food and sadly nothing has changed. Whatever the review Warners just use the stock answer. Sorry some aspects of your stay were disappointing we hope to see you again. Read your reviews and act on it. The food and restaurant need improvements made. Also the price goes up but things are cut back on ie only one hand towel per room unless you request two. Really this is crazy HYGIENE! No tissues in the room. On-site booking discount reduced, holiday protection increased. Our friends were in Willow Cottage and even the extra goodies for these rooms were cut back on. Warners you really need to take a long hard look at yourselves.

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Faith C . 2023-07-21

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My husband and I stay at versions places. However this one was extra lovely due to the service we received from house keepers Carla and Deanna. These girls were so kind, helpful and fantastic at their job! Thank you all for a delightful stay but an extra thanks to these two lovely ladies. A real credit to the place

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Louise G . 2023-06-07

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We've just returned from a 3 night stay.... we had a great time. The food is always lovely. The staff are all lovely & helpful. The weather was lovely. So we popped to great yarmouth which not to far away.

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932JanK . 2023-05-22

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We went on a gold 4 night dancing break we enjoyed our stay but found the dancing venue not good far too much ballroom and not enough Sequence the dance floor space was taken up by tables and chairs they took up a third of the dance floor making this a very very tight squeeze and dangerous a few of us were stood on and we saw a good few people tripping over the chairs on the dance floor quite literally "Murder on the dance floor "we did express our concerns to the organisers we decided not to partake in the dancing because of limited floor space so just watched and when the dancers went off to bed we asked the DJ to play some songs we knew we could do a few Sequence dance to.... so all in all not good but the food was good our Waitress Maisie was delightful and accommodation clean and fresh

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Dream57699673711 . 2023-04-29

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Goed entertainment, en fijne service. Eten en drinken zoals je het in Engeland kunt verwachten. Ondanks dat het resort iets gedateerd is is het voor ons een prima verblijf geweest.

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92berryh . 2023-03-14

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Having stayed here previously and been very impressed, we booked again for a long weekend. This time we were in the room next to the one we stayed in last time which had been beautiful. Having spent A LOT of money to upgrade to a royal room within the hotel we expected the same standard of room as we'd had before but we were sorely disappointed. The net curtains were torn and tatty. The bathroom door handle was falling off, although this was quickly rectified when we reported it, the shower cubicle was damaged and the room just felt shabby. The food was good but not as good as previously or at other Warners. The waiter who served us all weekend was surly and disinterested and basically every rude and unhelpful when I asked for poached eggs for breakfast. I was also horrified (as we're many others) at how rudely one of the outside entertainers spoke, or rather shouted at a couple of guests, we were mortified for the couple and actually left the ballroom. Hopefully they won't ever be employed by your company again. We will be using Warners again but will think twice about using gunton hall which is a great shame as our first stay was so wonderful

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Serena B . 2023-02-27

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We had a lovely weekend staying in the newly refurbished rooms in the Village Square. The rooms were well equipped with tea , coffee and biscuits replaced daily. The bed was really comfortable with plenty of pillows . The shower room was spotless with a...

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788maxinen . 2023-02-14

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Recommend a trip to Gunton Spotlessly clean well organised, extremely welcoming . Food with varied choice and quite willing to go extra mile to cater for individuals.The guys in buffet area worked very hard but always cheery

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Richard B . 2023-01-14

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We had a brilliant weekend. The entertainment was excellent, especially Mikey and Krystel. We couldn't have wished for better. The standard chalets were comfortable with good bedding and very clean. Premier Chalets and rooms are available. Plenty of choices at mealtimes followed by a host...

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kathyjI8840RT . 2022-10-11

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Well not happy with Gunton Hall.. When you go for top room you expect a bit more class I think the word iam looking for.. Still it wasn't to my taste at all room dated paint peeling on ceiling carpet could do with a good...

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Terry B . 2022-10-04

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Spent a few days at Gunton Hall, great people fantastic food and Courtney our waitress was brilliant, nothing was too much trouble, hope you get your badge soon.

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Inspiration401787 . 2022-09-22

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Made to queue up like school children, sent to a different table at every meal, waiters and waitresses very good, management apalling. Food, tasteless and lukewarm, Chef either has no tastebuds, or they didn't taste any dish.

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Brian C . 2022-09-11

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Good choice of food, although we have stayed at other Warners and had more choice of food to be served at the table.

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eastender3 . 2022-08-16

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Enjoyable Buffet breakfast and plenty of choice. Evening meals a little hit and miss ( could have been supply issues?).

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Z1485KWmichele . 2022-08-16

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We had breakfast and dinner in the same restaurant because we took our daughter with learning difficulties.

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134hubertf . 2022-08-16

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Good food , and pleasant and comfortable surroundings, service was a bit slow , but all in all worth a visit

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hillingdongeoff . 2022-08-09

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Stayed 29th July to 1st August. + Food - lots of it and very tasty. Backed up by marvelous waiting staff, some of the nicest I have met Activities - If you are sporty like me there is loads to do. Small pitch and putt,...

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Stewy271058 . 2022-08-02

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Choices missing off menu.. Starters and desserts. Sunday roast beef dinner vegetables were inedible. Black new potatoes with eyes still in//broccoli green and brown// carrots like rubber. Only vegs that were edible were the roast pots and cauliflower cheese.

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JanHaden . 2022-07-19

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The food was excellent with plenty of choices fore the three courses that were served in the evening. Breakfasts were good with a choice of Continental or full English. Wine was expensive.

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pandshowarthotley . 2022-06-01

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Food choices where poor, food was lousy, tasteless not very nice at all, service was ok, felt sorry for the waitress,not her fault.

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alanmF6407AX . 2022-05-30

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Lovely stay here. Stayed 4 nights. Great dining, lots of options always hot and great service. Caroline in particular was very attentive to our needs. Good range of breakfast items. Some ordered from kitchen rather than Buffett style but this was preferable for us anyway....

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emily9635 . 2022-02-25

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One of the reasons we've returned to Warner Breaks a few times is the combination of great customer service, great food and good locations. We've now been to Gunton 3 times and twice these have been in one of the Garden lodges- this time we...

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robertrV7088GU . 2021-12-31

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First time here - or any Warners. With my parents. Didn't know what to expect. Stayed in Cedarwood chalet - warm and cosy. Food was good - couple of dishes really good and a couple less so but fine. Service was wonderful given all the...

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mhdwfa . 2021-12-28

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Our drinks server "Tomas" was great, extremely helpful and professional. A real asset to the company.

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williamrH5233DP . 2021-12-12

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Due to Covid we tried to cancel out four night stay and get a refund, but because we had not taken out protection we lost the lot, tried to change booking, not interested. We filled out their on-line questionaire and they have gone silent. Needed...

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tonymildi23MgF . 2021-12-08

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We are a group of mature ladies who have been going to Warner’s for many years but after this weekend no more.Rooms we’re good clean and in fair condition serviced daily but the radiator banged and pipes made noise all night,Entertainment was excellent on Saturday...

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Myrna H . 2021-12-06

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The food was plentiful at all meals. The breakfast was continental and a cook breakfast- so you could choose as little and as much as you want. The lunches were tasty the fries were yummy (with cheese). I had fresh prawn sandwiches everyday. The dinner...

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B733VPalisont . 2021-12-03

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My wife and I booked a 3 day trip for our golden wedding and my 70th birthday we arrived at said hotel booked in and was allocated our room ,when we walked in our room Our hearts sank the room was full of dust and...

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Cottered . 2021-10-02

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Needs a good chef to update the menus and stop putting together strange combinations of food. Also serving hot food rather than luke warm.

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H1364KKlindab . 2021-09-20

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Have not arrived yet and they have already ruined our break, confirmed dining times in April only to be told they have changed them 2 days before our break, want us to eat at 8pm which is far to late for medical reasons total farce

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briandV2606YT . 2021-09-15

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Little chaotic not helped by early dinners not leaving after eating. Young staff some new but all very polite and helpful. Food choice good and tasty

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Anne H . 2021-07-27

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My wife and I took my parents to Gunton hall for a trip down memory lane. My fathers health is fading and we thought this would be a nice opportunity to treat him to familiar surrounding and he could go over the good times. Unfortunately,...

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Megagibbo . 2021-07-15

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May be I am being unfoir and not appreciating the problems covid has caused??!! We have stayed with Warner's before, but as with others with whom we had contact this time, we found that the Dining Room was the really disappointment, now, and not up...

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Pronto1_11 . 2021-06-01

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Usually Warner food and service is very good. We have now stayed and eaten there twice in the last 6 months and it has really deteriorated despite the huge cost increase. Such a shame.

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PartyMason . 2021-05-25

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Visited Gunton again the weekend before the 2nd lockdown. We had a superb weekend. Friendly staff, excellent food, lovely accommodation and great entertainment. Could not fault it at all. All safety precautions in place and stringent cleaning procedures constantly carried out. Just hoping restrictions are...

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Kittylou_11 . 2020-11-02

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We realised under current circumstances buffet style dining wasn't an option. However, there was a very good choice on the menu each evening (6/7 options per course) and quite adventurous but wouldn't suit anyone who likes plain food. Breakfast options extremely good and the kippers...

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brendabricknell . 2020-10-10

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Enjoyed four days of breakfasts and dinners here. Well served good food. Restaurant is well spaced out for safety. The tables and menus were cleaned regularly.

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jackbry . 2020-09-05

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Just not the same a lot different to how it usually is waiters and waitresses worked so hard entertainment not very good as it was outside didn’t expect it to be to cold for me but we had lovely weather during the day time

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Rosemary M . 2020-08-18

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My wife and I have been to all of the Warner hotels and find them all very good. We have been put back a few times because of the Virus but finally (we hope) will be going to Gunton. We have been there many times before and like most of the hotels and villages we expect a good time. We know that the distancing thing will be pretty good and see that the meal times and shows have been spread to suit. BUT there is one problem that will need to be addressed, as I understand that it is waiter service only. From past experience this means very small portions with hardly any vegetables. It has gone over to the modern way of serving a "pretty" meal but small in portion size. This is just about enough for the average Lady but for Men it is far to small in fact they are both the same size when any nutritionist will tell you that men need more calories than Women. My wife often had the waiter service but I couldn't because it just wasn't a fair size for a man so either had to go to the buffet for extra by which time my meal had cooled or just stick with the buffet choices which in all fairness is very good. This is not an option now so guests need to be offered a man sizes meal or the normal small pretty one. This is the same at all the Warner sites and I hope this can be sorted satisfactorily soon.

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PartyMason . 2020-07-15

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great holiday. food very good. entertainment especially michael during the day was great and very engaging

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Pauld03 . 2020-03-12

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Everything clean and tidy in rooms. Food was plentiful as usual but I do get fed up with the roast but not sure what would be put in place though. Lots of choice of other food I must admit. Big big thanks to the man my sister and I called "Pancake man" each morning. Always had a huge amount of people waiting as he did omelettes at the same time. Well done keeping happy. x Thank you

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1pam62 . 2020-02-26

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We were given this break as a Christmas gift.I must admit I was a little bit underwhelmed when we were given this.On arrival my doubts were put to rest, there was a reserved place for my car and the grounds were well maintained.We were welcomed at reception by very nice and helpful staff. We went to our chalet which was very well appointed and spacious, tea making facilities and biscuits plus other nibbles all free and replaced every day. Shower and bathing things in the bathroom.Our deal included breakfast and evening meal, a reserved table is given to all guests which I think is brilliant.Plenty of different food choices and a dedicated waiter/waitress for your table.Evening entertainment was provided, plus if you like ballroom dancing you can do it every night with the in-house band.One tip here is book your table in advance for every night you want to be entertained other wise you won't get a table.This place is great for us older generation as no children are allowed. There are also outside sports like Archery and rifle shooting. Golf and a fabulous swimming pool. ⭐⭐⭐⭐⭐ Highly recommended.

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Nigel M . 2020-02-25

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We were sent a letter a week before we went, telling us about the swimming pool being out of order, but they grudgingly agreed to let us use Corton’s pool if they rang ahead to check it was convenient. I think a free drink/bottle of wine would have been appropriate. We were also told when we booked that casual bowls would be available (I checked specially as we wanted to do this and why I booked Gunton Hall). We arrived to find a bowls competition every day, but they squeezed us in for an hour! This was very disappointing and I am cross to have been given the wrong information. I agree the food isn’t great but our accommodation in Willow Cottage has been lovely. However we didn’t get our snacks and drinks replenished which is a shame. This accommodation was obviously much more expensive than the chalets where we stayed last time, but conveniently situated close to the house and lovely to have a separate sitting room with additional TV. Staff overall friendly and helpful.

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F6434TNjanets . 2020-02-20

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Stayed here as a party of 10 and our waitress Lizzie deserves a special mention. She served us throughout our stay always with a smile, making sure that we had everything we needed including our vegetarian and gluten free requests. She is a credit to your staff and made our mealtimes perfect.

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Jane011974 . 2020-02-06

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Stayed over Xmas just gone, so all meals were at the restaurant.Dietary issues were managed well and with great care and thought.Some staff were really excellent, others seemed to lack training. We had several meals that should have been hot but were lukewarm and had clearly been sitting around for a while. That said, the freshly made options like the omelette and pancake station were very good, as was the carvery, when offered.

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DianaD-UK . 2019-12-27

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good choice of food large variety lots of choices fish meat dishes plus carvery roast boiled potatoes chips lots of choice for sweets too

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Rosemary M . 2019-11-30

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Just spent five days at Gunton Hall. We had a wonderful time. Entertainment was first class as was the food. Very helpful staff and attentive waitress's. Pleany of actives during the day. Would highly recommend.

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Linda P . 2019-11-03

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The venue is about 3 miles from Lowestoft station, so if you want to you can get into town easily. The resort consists of a main building with the reception, bars, coffee shop, restaurant and entertainment hall. Most of the rooms are chalet style in the grounds. There is also a indoor bowls green, a decent swimming pool, spa area and gym. I used the pool and gym and both were good, although the gym isn't that big but has what you would expect there. The team are very welcomng and friendly, the room clean and the food very good. The grounds are very well maintained, and set in 55 acres with a lake. There is a ptich and putt golf area but I didn't use it. Ideally you need dry weather to be able to get out and about.

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Consulty . 2019-10-07

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Another great weekend of good food, drink & entertainment.Great seeing Heather Small & her band, a very professional backing team. Love the changes regarding entertainmemt,thank you to the hardworking team !! Felt looked after by all. See you for new year !!

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SUE W . 2019-10-07

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Found the restaurant staff to be very good, food of a reasonably high quality for this sort of establishment, no need to go hungry. The acts again was reasonable, very talented band but unfortunately had to cater for the sort of clientele that come here , the entertainment both night was quite good especially the singer Thursday night,

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pj2311 . 2019-09-02

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As always an excellent stay again, good food, good entertainment and great staff! We have stayed here 4 times now and not a problem. Unexpected resturant staffing problems on the Friday nit were quickly sorted out and food was good as normal.

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Julie F . 2019-07-21

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Waiting for plates & bowls, waiting for food to be replenished, less choice then in previous years. Poor food quality and only one serving area open during evening meals. Waiting staff very helpful and doing a good job.

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Mike P . 2019-07-14

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In general the restaurant is quite nice, Our waitress Maddie was great the whole weekend, On arrival Friday evening we was told the hot meat was off the menu as it was started to late so nothing to go with the roast potatoes and other food for a roast, Cold chicken tough had the fish & chips fish was non existent just batter not a good start, Saturday evening the same tough chicken & not very much of a variety to choose from, Sunday evening cold meats looked mouldy, Told that the salmon was finished at just after 7 o'clock Asked for the pork once sliced ready to put on my plate it was all fat & gristle told chef to leave it, Tried to get something that went together from the rest of what was on offer ended up with a mish mash of food never ate it, The duty manager came i explained the situation she was very sympathetic but could not do anything and she would report my complaint whilst there we showed her a picture of our friends feta cheese starter that had a 1 centimetre sq of feta cheese, Summing up if you do go there have a big breakfast that was fine (apart from Monday morning when the waiter tried to take my plate whilst i was still eating) Everything was rushed probably due to the change over, evening meals get there as it opens or be ready to be disappointed, We have previously stayed at 6 other warners adult only hotels this was by far the worst one for food, The other warners were very good for food & service, We will not be going back to Gunton Hall.

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shrek26999 . 2019-06-17

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Whether breakfast or evening meal the food is of 5* hotel standard as is the table service.Decor is exceedingly nice and there is always an A La Carte or Buffet choice

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Brian M . 2019-06-05

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Garden lodges bring your own slippers,no longer supplied.Bring milk only 189ml supplied now.Menus smaller but still good very nice,less choice.Many of staff we talked to,not happy,cleaners have JUST 15 MINUTES to service chalets,shocking!Sadly will not be returning,PONTINS are doing same deals for a lot less,Sandy Bay in somerset near Weston super Mare is adults only aswell,50+ years

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Mandy B . 2019-05-28

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There was a good choice of food, breakfast and dinner. Roast potatoes were nice, but bottom ones were sitting in oil. They seem to have some sort of butter on all veg, not very healthy. Staff very friendly and waiting staff, nothing was too much trouble. Entertainment was very good, garden lodge room was really nice.

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Dor269 . 2019-05-07

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Had a fantastic suite in an annex. Entertainment great. All the staff were very accommodating. Foos was very good, with plenty of choice.

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gd015m2194 . 2019-04-24

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We had read excellent reviews of the food at Gunton Hall, and were a bit disappointed by the dinners. They were not awful but just nothing special. The bread which came with what was a slightly meagre serving of smoked salmon and with some rilletes was dried out - nearly toast. I had a blade of beef which was a bit dry and came with an over peppery sauce. There was also a tendency for things to have run out if you came for dinner later on. Having said that, breakfast was good, with a wide choice, both hot and cold.

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Chris M . 2019-04-01

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Visited on 4 night stay after visiting 3 times last year. My husband has disability & we were allocated a suite on 1st floor in Willow Cottage - not happy but husband persevered with stairs. My main complaint was the deterioration of the food. Choices were very good but never had, what we would call a "hot"meal during the course of our visit. They certainly did not have enough staff for a adequate service in either bars, which caused disapproval from many other guests. Will not be going back, which is a shame as it is only a couple of hours drive. Sorry Gunton Hall

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Linda L . 2019-02-24

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There is always a good variety of food available on the menu. We were served by Ellie on our 2 night break. She was welcoming & informative about the menu.

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Relax40855444764 . 2019-02-13

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We indulged in the excellent variety of food - both served to table and buffet; there was fish available every day and in the morning, omelettes and pancakes cooked to order by Richard the extremely hard-working, excellent chef ... bliss!!

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Linda C . 2019-01-28

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In reply to Emmas response to my review at Gunton Hall I would like to say that I do know you can book your preferred seating zone in the Pavillion Ballroom before your arrival, which we did, what I am saying is it was much better before when you could just go in the ballroom and decide where you wanted to sit. The tables are so close together so it is very cramped with no room to manoevere.

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5432154 . 2018-12-30

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We’ve been going to Warner’s Gunton Hall now for maybe 4 years in that gap between Xmas and New Year for some well-earned relaxation after the madness of Christmas. The break includes three 3 course evening meals and 3 breakfasts. We’re far from the oldest visitors being 66 and 61; many regulars there are well into their late seventies or eighties. One of the attractions is the excellent food, good service and no washing up! This year was better than ever. Our young waiter Dom was a delight: polite, helpful, efficient, knowledgeable, professional, friendly and a really nice young man. He made every meal an absolute pleasure. The food was, as always plentiful, of high quality, well presented, cooked to perfection, tasty and far too easy to eat too much of! Breakfast was practically identical every day though the choice was so extensive that it didn’t matter. Freshly-made while-you-wait omelettes were always available for variety. The fresh fruit was a bit samey. Sadly no strawberries or blueberries but melon, apples, oranges and bananas. There was a roast dinner buffet every night as a choice plus maybe 4 meals served at your table and always something special like bouef bourguignon or coq au vin. The vegetables were always perfectly cooked al dente. Really all very, very good. If you ordered wine, they’d save any left over for you for the following evening. They really do an excellent job when you consider the huge number of people dining at more or less the same time. We paid about £75 a night each for room, breakfast and dinner which, for the time of year, is pretty good. So good in fact that we’ve already rebooked for the same period in 2019. So if you’re close to retirement, age or even way past it, and if you enjoy good food with excellent service and not having to do any washing up, this is the place for you to enjoy a really relaxing break.

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. 2018-12-30

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Just came back from a one night break at Gunton Hall staying in a Premier chalet, we felt the room was excellent well appointed and much better than it looked in the photos. The food was very nice with quite a good choice. The entertainment was much better than we would have expected from an in-house team, we did feel that Sarah's singing talent was under used after enjoying an early show in the bar, maybe this could have been followed up with a late night show. I would like to finally say your staff are a credit to you from receptionists to the hosts to the entertainment team to the ground people every one of them was polite and happy.

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pj2311 . 2018-12-04

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Really enjoyed the place. Stayed in a garden lodge overlooking the small lake, really comfy room with lots of nice touches. Food was excellent and the staff are absolutely first class.

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Peter-R-Bell . 2018-12-01

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good quality lots of choice plenty of differing items also catered for all tastes and problems i.e.vegan vegetarian etc etc

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jeanLeicestershire . 2018-11-28

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We did the normal Half-board i.e. breakfast and evening meal, the food was lovely with huge selection of everything you could wish for.

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rhfaulkner . 2018-11-07

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Food very good. Service excellent. Shame same can't be said about the chalets (average) or entertaonment (poor)

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Jeanadams . 2018-10-28

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Lovely restaurant good choice of food. Couldn't ask for more..staff were brilliant. Great choice of sea food and everything very fresh

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Enfieldgirl . 2018-10-06

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Good food is part of the holiday process and this does not fail, The service was also very good with professional and friendly staff.

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Maggie J . 2018-10-04

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We stayed here for a full week and really enjoyed ourselves. We booked standard accommodation which had recently been refurbished and was very comfortable. The staff were friendly, entertainment was very good and the entertainment team were great. We have been to Corton and enjoyed it there too but think Gunton is better with having separate ballroom.

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bodybeautiful . 2018-09-28

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enough choice to suit everyone and beautifully presented. The waiters were very helpful. Limited space for wheelchairs so need to mention this when booking.

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PatsyC0lchester . 2018-09-15

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Having read other reviews I was pleasantly surprised. We had a standard room and as you can see from the photos it was perfectly adequate. Very clean, tidy and had everything we needed. A fridge would have been nice but we asked for ice and bucket and they were happy to oblige each day so we could chill a bottle of wine. The food was excellent. As was the service in the restaurant, coffee shop, bar and reception. I’m not sure why people post these bad reviews??? They must live in a perfect house, in a perfect street with a perfect job and a perfect family. Get a life! This place is fabulous for the money. We will return.

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JanM2010 . 2018-08-29

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Activities OK but service awful. In-house entertainment amateurish but outside acts good. Management not "visible" and, when located, did not resolve issues.

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sherpa13061959 . 2018-08-29

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The food is tasty and there is an excellent choice at every meal time. All serving areas are clean and the food is nicely presented.

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SurreyRonnie . 2018-08-24

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Worst food Ive ever been served. Not up to the standard of other Warners which I would have though would be the same on all camps.

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teleescott . 2018-07-24

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The restaurant is spacious, light and airy. We had a lovely table for two in a quiet slightly secluded area. Good choice of food daily, hot food was hot and cold suitably chilled, Staff extremely efficient and welcoming. Food served quickly despite the numbers needing to be served. I note that dietary requirements were dealt with efficiently for those who required a special diet.

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Linda C . 2018-07-18

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Had a weekend break at Warner’s Gunton Hall staying in their new Premier chalet with signature experience. The chalet was fabulous it seemed brand new, so glad we booked it. Water, bottle of wine and savoury snack was included. Robes in the wardrobe but was too big for me so used my own,toiletries were in the new bathroom fridge in room to keep water and wine cold. The grounds were lovely and well kept . We didn’t make use of the daily games etc but went out to the local beaches and towns. The evening entertainment was really good so really enjoyed my birthday.

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LaineyEssex . 2018-07-11

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Cannot fault this for the choice and quality of the food, and all the staff are friendly and helpful.

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grecophile70 . 2018-06-18

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Sally was able to find the butterfly necklace that I wanted but never purchased on my trip to Warners at Gunton Hall. Her quick response by sending me the item once credit card details were taken made me feel over the moon when I swiftly received this item in the post.

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valeriestammers . 2018-06-05

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My first ever Warners Resort weekend away.

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Mr B . 2018-05-21

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all meals are included in the price plenty to choose from and the breakfast just as good.a good menu on both seatings

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Jeff451 . 2018-05-15

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We stayed at Gunton Hall for a 2 night break. We have stayed with Warners before and you can be assured that the food will be good whichever location you chose. There was plenty to chose from and the staff were quick and friendly.

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Roverlass . 2018-05-12

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Well presented food in a pleasant environment. Eat at your leisure and enjoy the pleasure. Good wide selection of all three courses.

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Ray M . 2018-04-02

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