The Old Dairy in Waveney

Brilliant coffee! But several rooms all lovely approach Winter...Cold inside

Over priced !!! Croissant was over cooked and coffee was luke warm. Looked promising from when you entered but seating inside, at the back was just a shell of tables and chairs which were very hard (maybe to stop you from staying so long). I don't mind paying extra for decor and comfort, but didn't even get that. Tried, tested and moving on.

Modern cafe with great coffee, cakes and savoury bites

Stopped by the coffee, wish I hadn’t bothered. I’d be interested in knowing if the staff had ever been introduced to the definition of the word “hospitality”. Guy behind the counter with a bad perm didn’t even acknowledge us when we walked in, zero eye contact, no hello & wildly slow service. Had to ask for a cup holder because apparently he thought I’d be fine carrying my three coffees, the effort of grabbing one for me was clearly beneath him. & shocker… the coffee wasn’t even hot.

Recently went in while in oulton Broad, wanted a tea n toast , was asked to take a seat as they would come n take my order, Waited over 15 minutes but no one asked for my order despite staff walking past me at least six times to kitchen as I was sat by the kitchen entrance. So I got up and left, on way out I mentioned to a staff member about poor service , they just shrugged their shoulders and walked away DO NOT RECOMMEND THIS PLACE AT ALL walked over the road to the Everett park cafe and got ex service and much better prices

Wonderful cooking. Someone here really understands flavour. Had ham and cheese bagels for lunch and pancakes, syrup, and perfect bacon for breakfast. Other half had eggs Benedict with same bacon. All immaculately done and delicious.

Great coffee and food, lovely setting near the broad and a genuine Banksy. Spacious seating and dog friendly we really enjoyed our visit.

Popped in for a brunch on Saturday 31st August. Born and raised in Lowestoft it was nice to see the Old Dairy had been developed. I get the interior - no problem, but the cushions on the benches are really thin and a bit uncomfortable after 10 mins or so. The plus point was the lovely food, obviously cooked to order and using quality ingredients. Food very good value in my opinion. Coffee very nice. Now for the negatives ! The Barista was very very slow, watching and hearing him make coffee was like watching paint dry. The Barista on the morning we visited, a male with a beard and fair shortish hair was really quite RUDE to my wife.. when she went to the counter he did not acknowledge her and when she did ask to place an order, he didn’t look up and just said, “I just make the coffee”. This really spoilt our visit ! I note some other reviews pointing out the service and one or two seem to be highlighting the same Barista during different visits… Please sort this out… It will have an ever lasting negative impact on your business, which has so much promise… We would come again, because the food is so nice …. But the service by one staff member is almost arrogant. Spoke to a lady who said her brother was the chef and she was very nice…

Lovely atmosphere. I had an iced oat flat white and avocado toast, both were very tasty. As the avocado toast is the only vegan brunch option it would perhaps be nice if you could upgrade it by adding mushrooms, tomatoes etc, as I think this used to be offered. Service was a little slow considering it wasn't that busy. Still a lovely place to have a drink and bite to eat in Oulton Broad and will return 💚

was passing by I always enjoy a decent coffee from other then the awful bug chains. Staff were not particularly welcoming ordered a latte & cappuccino to takeaway have to say coffee was good however cup sizes compared to other similar places locally (beccles & lowestoft) were dissapointing really small cups which were not even filled to the top Nice coffee but really not good value given the small takeaway on the go coffee cups maybe it's better when you sit in??

Really sad as a local to see how this place has gone down… staff were quite rude and just not welcoming at all, very depressing atmosphere honestly and not how it used to be. The food has gone down hill in my opinion and just wasn’t good for how much you pay. Coffees were very mediocre and looked like something that could be made at home and think Costa or Starbucks could do for cheaper which speaks volumes. Will not be returning.

Beautiful breakfast, will be back again! A little pricy, but it felt worth it. Coffee was fantastic. I haven't been able to get a really good iced coffee anywhere in Lowestoft, until today. Lovely atmosphere, and staff very friendly and welcoming.

Beautiful coffee and gorgeous carrot cake which was huge...

Great coffee, and amazing food, I went there mid morning for brunch. It was a popular time of day, yet was served very quickly. Will certainly revisit when back on holiday.

Nice cafe / bistro situated right off Oulton Broad, good food, great staff and plenty of space.

Great hot chocolate. It was a nice calm coffee shop that gave a movie feeling. If I lived near the place I'd go there every morning.

Great service and great coffee. Food and cakes looked amazing, but I refrained this occasion!

Visited as a family. Food/drinks were nice, some items on the food menu they didn’t have. I must agree with other reviews, staff weren’t overly welcoming and looked like they didn’t want to be there. Very poor accessibility, which could easily be solved by adding a ramp to the steps. There was also no baby changing facilities or high chairs which we found baffling as they are next to one of the largest parks in Lowestoft?This cafe needs to make it obvious what is and isn’t available on site; to prevent disappointment from those who visit (specifically those with a disability and families).

Great atmosphere, hot drinks are excellent, unfortunately the food prices are high

This has all the makings of a lovely coffee shop. Unfortunately the owners have created a lovely place but have little in the way of warmth or charisma and are downright unpleasant. If you visit don’t expect Stirling service. Their attitude is shocking. Let’s hope their food makes up for it 😡

Place is very dirty, the floor and skirting is disgusting. Coffee wasn't very warm and the wooden spoons are nasty, wood holds bacteria, just a no from me.

Looked quality. Sadly out of pancakes. (Sons first choice). Second choice toast.... can't do that 'cos it's after that time. Careful discussion and asked if any chance of just bunging some toast in? (Adult choices looked lovely.) Not a chance of doing any toast!?.... honestly I really don't mind places having set times for set choices but there were other menu options that involved bread.... presumably this could have been toasted. In the end we had to move on as no one really seemed keen to help. All very polite but sooo rigid.Might try again another day.

Honestly a great coffee shop. Delicious food friendly staff. Dog friendly, very popular.

Fabulous toasted bagels and sandwiches. Really flavoursome food. Great coffee too. Thank you

Nice dog friendly cafe a lovely sausage roll and flat white coffee well done guys

Service very slow just for takeaway drinks a young lady didn't know how to use the coffee machine, felt sorry for her but perhaps she could be taught to hurry things up ?

So much promise...customers clearly happy, happy dogs, busy takeaway.. ..however my individual experience was let down with a 25 minute wait for food, despite a waitress clearly clocking I was still waiting for my food at least twice. A simple proactive apology and offer of a free 2nd coffee would have prevented this review. Sadly, that was not forthcoming. We're all open to errors - how we repair is how small businesses survive the world of reviews. I won't be returning.

Love this cafe, great service, fantastic food and the coffee is outstanding!

My god, what a find! As a Lowestoft newbie, I’d been disheartened by the lack of decent places to drink and dine, with a few exceptions - this is one of them. The coffee is superb and the food is excellent. The brownies are so well made. Highly recommended.

I popped in to buy a couple of vouchers. The shop was quite full, but I didn’t mind waiting. Two staff making coffees and neither of them acknowledged me (or the customer after me) No smile, no ‘good morning’, no ‘we’ll be with you as soon as we can’. …..nothing. When I spend money somewhere, the least I expect, to keep you in a job, is some sort of recognition for choosing you. No customer service at all, why do businesses think that this acceptable? Love to support local businesses but I’m afraid it’s a ‘no’ from me.

As a coffee lover, I really enjoyed my experience here, a great flat white and a very yummy brownie! Great service also!

Popped in for a late lunch and had the eggs benedict which was outstanding with the eggs cooked perfectly, the Spanish latte is a must have too!

Wholesome vibes, homely food and the best coffee around.

Ordered coffee and went to a table to look at the menu. The empty tables hadn't been wiped clean and the whole place was dirty, the floors, skirtings etc and it even smelled unclean, I didn't order food and could barely drink my coffee, shan't be back.

We’ve been going here regularly ever since they opened and the majority of the time the service is slow unfortunately. yet we have repeatedly gone back because there isn’t anywhere else like it close by. several times have been waiting ridiculous amount of time for just coffee. recent visit we paid and ordered and then were forgot about. then a load of runners showed up and they served them instead of us. didn’t even apologise or offer some kind of incentive to return. its clear the owners have become quite complacent and failed to see the need to improve their service as there hasn’t been any competition locally. the place has the potential of being great but it seems they are focusing more on expanding the business rather than focusing on the basic principles of good service. we won’t be returning anymore, i’d rather go to costa now, just for the service.

Popped in to buy a bag of strangers coffee and 4 bagels. Picked up the bag went to the till and the man behind the counter didn’t even look up from what he was doing. Nobody else was waiting to be served. He didn’t even acknowledge that I was there! Put the coffee back on the shelf and walked out! It was so awkward and weird. Won’t be going back and they missed out on a £30 sale through poor service. I’ve spent about £300 in here so far this year but I’ll be going elsewhere now.

Calling in for a latte after a rather breezy walk round the park, I was just in time for the cookies - fresh out of the oven, still warm and wow! Possibly the best cookies ever! Latte was lovely too.

If you are looking for a great coffee( I do mean great) go here. Best coffee on east coast…. Trust me we’ve researched many. #coffeeaddict

If you want a REAL coffee then this is the place to go! Staff are knowledgable of what they're serving and the food is great.

Excellent coffee, great service!

A great place for coffee and brunch! Dog friendly cafe with plenty of seating. We ate pancakes from the kitchen menu and took brownies home. Everything was exceptional.

Needed somewhere for a late breakfast early lunch whilst visiting Lowestoft and chose the Old Dairy. Good choice of food options so they could cater for all of the 4 of us I.e. veggie and non veggie. Service was friendly and food cooked to order. Will definitely use again when in the area and nearby. It's also near a famous Banksy street mural and Lowestoft quayside.

Lovely coffee. Snacks a bit pricey. Pleasant staff but a bit disorganised on the three occasions we have visited. Not tried full meals or evenings. Popular locally.

Best bacon roll I’ve ever had. Stopped in for breakfast while staying in the Marina. Great breakfast and service.

It’s nice to finally have a cafe where I can get some proper coffee!

We had coffee and a sausage roll the roll was inedible appeared to be full of stuffing and salted to the extreme. We foolishly did not complain instead took the dish home. To our amusement it was rejected by the dog! I doubt very much we will visit again.

Over half an hour wait for a basic food order, no drinks. Came here several years ago and the food selection was great, lots of salad bowls and variety. Perhaps it's changed hands but now reverted to baco and sausage rolls. That and the long wait ... We'll try somewhere else next time.

Great cafe - very friendly and super coffee - highly recommended

First time here and everything perfect, happy to find this place in Lowestoft. Finally something good

Food was great and nice seating area. Louis was very down to earth understanding, easy going and he helped me order me tasty meal.

The coffee looked lovely when it came but was barely luke warm. The staff might need lessons on how to smile. Rather disappointed.

Really nice place, people, food. Avocado & tomato toast delicious.

Amazing coffee!.. The best granola! Fully recommend this little cafe. The staff are warm & full of smiles!..

Popped in for a snack at lunchtime. Delicious food,reasonably priced wine and friendly service

Had exceptional banana and chocolate loaf, so good we bought more to take away. Great coffees tóo.

Very nice place friendly staff nice food

Came here for pasta one Saturday evening and was looking forward to it after following the instagram page for a while. The guy who showed us to our table was dismissive and not very friendly which gave a bad first impression. The food was decent but unfortunately we were served our main while still eating our starter. Considering there was only one other table occupied in the restaurant I was quite surprised and disappointed as we left half of our starters so our main didn't get cold. The portion sizes are generous and the menu is reasonably priced. We then waited a very long time to receive the bill. It is a shame because this place could be great if the staff's customer service skills were better. Overall, we would not visit again. There are plenty of alternative restaurants that so great pasta AND great service.

Great coffee and the best ham and cheese croissant ever

We visited this morning after hearing good things about it. We arrived a minute or so before opening time and were second in the queue. When the lady unlocked the door to let us in, she didn’t even glance in our direction. We even stepped back to let her put the shop sign out and we were just ignored again. We then walked in and didn’t get any welcome or good morning from the original lady or the lad that served us. There was a younger girl waiting the tables and making food out the back, she was very friendly and gave good service. Despite this, the food and drink selection was great. The prices were pretty good in our opinion for the good quality food. My other half had a cheese and ham croissant, I had a slice of banana bread and we both had a latte. While we waited for the drinks to made, I tried some of my partners croissant and we both commented saying it’s the nicest we’ve ever had. My banana bread was lovely as well as the coffee. We would try them again as we’re local, hopefully the front of house staff/owners are a bit more welcoming next time. It’s not hard to smile and acknowledge customers, it’s basic customer service.

Lovely place to stop off for coffee breakfasts are amazing as are the lovely toasties and bagels and the cakes are delicious staff are very welcoming my favourite stop off well done guys

Me and hubbie often pop in here for a coffee when we’re out walking. Always really nice as is any of the food (sausage rolls, croissants etc) that we’ve had. Tonight went with my daughter for the pasta. We both had lamb Ragu and bread and butter pudding , all was amazing. Lovely home cooked food plus friendly staff. What more could you ask for.

Lovely breakfasts (only available on the weekends sadly) Coffees are lovely, customer service is very friendly & polite The Old Dairy could really do with better accessibility though, there is no baby changing facilities either 😔

I have been following them on Instagram and the food posted looked really good so we decided to call in for brunch. It didn’t disappoint. It was brilliant we both had full English. It was very high quality and we would highly recommend. Cannot wait to go back in the evening to try pasta and cocktails

Great food, great service and amazing coffee

Really lovely find, fabulous toasted sandwich and just the best coffee I've tasted for a long time highly recommended

The food is always exceptional here ! We are regular customers . The grilled cheese sandwiches are thoughtfully filled and made with the finest cheese and the cakes are incredible! Dog and child friendly too ! The teas are very good quality as is the...

Nice atmosphere, friendly, reasonable prices

Excellent coffee and delicious cake. All the food looked excellent and just that bit different from the run of the mill coffee shop. Would recommend a visit.

Excellent coffee with friendly staff here too, Although at peak times there maybe a wait to get stable its well worth it, Excellent prices for coffee just wish they had a bigger menu to try different things here.

Always great coffee, friendly service and today had a lovely smoked salmon, cream cheese, rocket and cucumber seeded brown bagel for brunch. Really nice...and (I'm a foodie that loves to share)...if it had come with dill pickles cucs inside instead if plain cucs it would have been 5 stars! Just my opinion though x

This place has all the elements to make it great, however every time I have visited it is completely let down by the customer service. They must employee the most miserable people in the industry. It’s such as shame as their food and coffee are...

Amazing, good quality food. The home made granola was superb. Mediterranean toast so tasty .. and the coffee is the nicest I've had in ages.

Came here for the evening dinner, was not disappointed, food was amazing, staff were very friendly and helpful. Cannot fault this place at all. I am a regular customer at this shop and have not got a bad word to say about the place. In...

The service is very good, very efficient, the coffee is unreal if you want a very good coffee to enjoy and relax, this is the place to be, the food they sell is very fresh and good quality

A shame there is a step to get in, tricky with a buggy also No highchairs or baby changing but good coffee and food. We often get takw out for the reasons above. Nice space to sit outside too.

Lovely cup of coffee and cake. Much better than Starbucks or Costa.

Fantastic food, relaxed ambiance. Lovely staff and owners!! Gem of a place!! Very glad we discovered it!! Really good coffee!!! Thank you

I have been visiting for coffee and cakes for over 2 years, we also have a holiday home that we rent and we do advice our costumers to visit as nice treat. However, we have only ate in once, and it puts us off. As we waited for at least 30 min before anyone made any contact with us, its wasn't busy and there was staff members that saw as but no one thought to tell us or have a note saying that there wasn't table service. Its not the fist time that being the fist one at the queue had to wait for about 15 min to even been acknowledged, 2 members of staff literally chatting without not even looking at you and saying "sorry for the wait" or something. After ordering another 20 min minimum for 2 coffees to take away with again... no apology. I do think that the place has good potential, shame that the staff doesn't seem to be properly trained to deal with costumers with a minimum of politeness. Would not definitely go for a quick bite, by experience doesn't happen.

The coffee here is lovely. Always look forward to coming here. good choice of light bites too. Look forward to returning soon.

We had a wonderful Tapas, great atmosphere and good food and wine. Lots of different small plates of Tapas to select from

The best coffee shop on the Broads. Would make Oulton Broad an essential stop even if it weren't the only place with showers! Delicious rich coffee and exciting fresh cakes and sandwiches.

Difficult access for prams or wheelchairs. Staff will stand behind the counter and just watch you and they are so rude and look miserable all the time. I’ve gone a few times and I’ve never had anyone be friendly or felt the food was worth...

I've been many times over the last year or two. Too many to count! Always with my little boy in a pushchair. I'm shocked to see the review below as I've always had someone offer to help me with the steps. The staff always seem...

Called in yesterday by chance and I can honestly say we had the best flat white coffee I've ever had and the food was amazing too, well done indeed you are damn good, I just wish I lived nearer...Doug Potter.

Nice coffee and love the sausage rolls, music was a little loud though

Good coffee, good snacks, like hamfilled croissant, good service, well situated by Oulton Broad

Quality food, pukka coffee and great staff... what more could you ask for?

Arrived hoping for sausage rolls, but shared an amazing mozzarella Brie chilli jam toasted sandwich…amazing. Also shared the basque cheesecake another winner. Sadly coffee machine down and filter did no one any favors. My daughter interrupted the potential use of cowsmilk instead of oat in...

The best toasted ham & cheese croissant in Suffolk 👍

Good vegan options with laid back atmosphere

I've been coming here since their opening but my first time seated inside, so I won't go on about their great quality coffee and food offerings. The interior is bright and spacious with nice Lo-Fi backing track, overall a great place to unwind and relax with friends or a book.

Stopped off here for some lunch today during a trip to the park with our grandson. Super delicious coffee and some really tasty houmous, olive, sundried tomato & rocket bagels. We sat outside in the courtyard in the late winter Sun. All round very pleasant...

A gem of a place in Oulton Broad. Nice coffee, relaxed modern feel. Terrific brownies and other tasty snacks. Becoming our cafe of choice in South Lowestoft.

Awful customer service! Have never ever been so insulted! Owner waiting on the return to my car, to insinuate I, or my young daughter had taken a wooden teaspoon! No apology! Was a regular customer will never be visiting again! EDIT IN REPLY - I feel the term furniture is a bit of a stretch! A small wooden teaspoon I would call cutlery. Maybe your staff should be more thorough when it comes to inventory as it was never there when we arrived! An apology there and then would have been nice. Instead you were rude and dismissive, and I feel only now apologising to save face.

This is a rustic style small cafe typical of the area. The selection is limited compared to larger outlets but the quality and portions are excellent. The cakes are packed full of appropriate ingredients, moist but light, the soups and various sandwiches are generous and high quality components, the drinks are correctly made, in appropriate cup sizes for the style of drink. You will not be disappointed by this lovely little cafe.

There are 3 steps to get into the front, this is very difficult on your own with a pram and I can only imagine impossible with a wheelchair. There is a back door with only one step but I have found locked usually. When I...

Excellent coffee ...food ..service ..faultless we will be back

Probably the best coffee in town in a nice location in Oulton Broad. Very healthy snack food, too. Better than Starbollocks and Costalot, that's for sure. I've visited a few times, now since my first visit and it has remained consistently good quality. Very friendly young staff as well. I've decided to go full five star.

Great little coffee spot, delicious food and friendly staff. We'll definitely be back.

I've been here a few times and I have to say I am not sure what all the fuss is about. Lots of people tell me this is the best place in Oulton Broad to get coffee but all I've ever experienced is a small...