Based on 2.013 opinions finded in 5 websites
Based on 2.013 opinions finded in 5 websites
Nº 409 in 483 in Charnwood
Opinions
Great food, worth every penny!
Jason . 2024-11-15
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Consistently good food and service.
Lydia . 2024-11-07
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Nice food. Prompt delivery. Definitely recommend
Dawn . 2024-11-05
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Great as usual. Highly recommend
Amii . 2024-11-01
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Very fast delivery im happy and food was still warm
Jess . 2024-10-21
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ordered 1925 stated delivery 2020. arrived 2050. food was amazing as always though
Craig . 2024-10-18
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Driver tried to charge us extra because the route he chose to take was closed, rang the restaurant, they was rude offered no solution apart from cancelling the order, absolute joke. Clowns will never order from there again!
nathan l . 2024-10-04
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Been throwing up all night since eating this
Daniel . 2024-09-21
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food was amazing driver was really lovely
Benny . 2024-09-16
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I waited 2hours for the food only to be told the just eat system had not passed on my door number of my address. to them. My address is correct on my account but not on orders it seems !
Keith . 2024-09-03
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Doner wrap and burger was overcooked , chewy and cold. Went in the bin. Very disappointed.
amy . 2024-09-03
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Great food and fast delivery. always hot food when it arrives
Dave . 2024-08-15
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Came 25mins early when I requested it for 0005. I put this time because I wasn’t in, told them to just leave food in porch. They couldn’t do that so said will be back in 10mins and never showed up. Poor
William . 2024-08-10
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meal was lovely and hot very tasty the chicken was so succulent it fell of the bone even though when it arrived something was missing called the restaurant and they delivered straight away
Dawn . 2024-08-03
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Food was good. Good portions, quick delivery.
Taylor . 2024-07-05
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fantastic kebabs piping hot fast delivery my go to takeaway. Always a 10/10
Andrew . 2024-06-28
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we asked for garlic mayo on the donna kebab and got chilli - the burger was good but considering the kebab cost 9 quid and couldnt eat much of it means will have to put as a 1 star
chan . 2024-06-27
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Didn’t come at all due to a mix up. Really disappointing.
Jake . 2024-06-21
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Excellent as always really enjoyed everything xxxx
Jennie . 2024-06-11
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fantastic always brilliant food delivered fast & always piping hot 👍
Andrew . 2024-06-08
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not overly happy with the donor meat very very dry and taste wise is bland
Andrew . 2024-05-30
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It isn’t worth the one, it should be a zero! Pigeon flew in the shop and I mentioned it to her and she replied they are always flying in! Disgusting!!! Got home and started eating it and to find the chicken pieces all tough and grisly, not sure if it was chicken tbh, pitta bread was like rubber and soaked in chicken grease which was swimming in the bottom of the tray, and on top of all that, salad was rank, old shrivelled tomato and cucumber dried up and lettuce was in a sorry state. I should’ve of known, when she got the cold tough chicken out of the tub to warm up on the hot plate that it’s going to be rubbish. Strongly advised not to get a takeaway from here. It cost me £6.99 to be put in the bin!
shitto-ryu . 2024-05-28
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lovely wrap best ive had, chips are always lovely too
Alicia . 2024-04-30
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just really lacks flavour these days, used to be really flavoursome meat and lovely cabbage but it's all just a little blah 🙃
Chloe . 2024-04-26
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I always order from here but this last order was very bad reheated chips and kebab meat and the wraps were rubbish I won't buy here again
Donna . 2024-03-25
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1 item missing but very quickly sorted after a phone call to restaurant, so all good 👍🏻
Sophie . 2024-02-25
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Hello I ordered by mistake is it possible to get refund? We still got the food here?
Khea . 2024-02-24
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fast one delivery, meal arrived hot enough & well packaged...
SisQo . 2024-02-14
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Looked like someone had sat on the order , it was all squashed and chips somehow were chewy!
Stu . 2024-01-20
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Lovely food meet fresh and delicious. Recommend
Kamil . 2024-01-17
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Recently started using very happy! Very consistent with quality haven’t had a bad kebab yet!
Thomas . 2023-12-23
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Fantastic food as usual, quick delivery and food was delivered hot. Thank you.
Emma . 2023-12-16
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Food was not very warm and the lamb was tougher than usual
chris . 2023-12-03
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Great service and food. Thank you so much
Simon . 2023-12-03
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Great quality of food as always but was colder than usual. The food was tepid at best. Will order again though as we love it
Holly . 2023-12-02
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Food delivery was fast. However, they missed adding chillies on to my pizza. I called them and they sent out another pizza straight away - great customer service!
Tony . 2023-11-30
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phoned them three times to find ouaftert where my order was they allso rang me to say three minutes away When it arrived all was coldand nor eddible I would like my money back or replaced on an other date of my choice. LET US SEE WHAT HAPPENS
malcolm . 2023-11-25
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It was marked as delivered when it hasn’t arrived yet. When I phoned they didn’t seem very apologetic and just said it’s next out and that’s all. Hardly any cheese on chips when it costs over £5. Not too impressed but other than that good food. Just a little let down
Ness . 2023-11-25
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Food too cold to eat when I arrived… most went in the bin.. terrible, avoid.
Katherine . 2023-11-22
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Despite clearly writing delivery instructions not to ring the doorbell (which are sellotaped to the food bag!), the driver rang the doorbell and woke the baby up. Food stone cold. Probably because it was marked as 'on the way' 25 minutes before it actually turned up. Now having to unpick the salad from the kebab to attempt to microwave it because I don't want microwaved salad and garlic mayo. Very disappointing all in all.
Thea . 2023-11-11
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Food arrived nearly an hour after I ordered. Sadly it was not as hot as previous orders, only just warm enough to eat.
chris . 2023-11-10
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Asked for mayo on the kebab and there wasn’t any, asked for no salad on the child’s burger and it came with salad.
Nicole . 2023-11-09
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Food was pretty cold when it arrived, 25 minutes late. Disappointed at portion size of the chips (especially for the price)
Rhea . 2023-11-03
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Great as always never let us down
Stewart . 2023-10-27
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Absolutely fantastic food, pretty decent quality, doner meat was lovely and hot and not gristly! Chicken burger was pretty bang, chips were piping hot. Delivery driver was lovely, very satisfied and will order again for sure! Thank you to the Charcoal Grill team. :)
Oliver . 2023-10-26
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Some dips didn’t come, got the wrong food as well. Usually better then this.
Megan . 2023-10-23
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Arrived cold, so was pretty soggy and disappointing
Chloe . 2023-10-19
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Arrived 1hour early, requested it to be delivered at 18:30. Also missing drinks. Nice food
lisa . 2023-10-08
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Always a good consistent meal from these guys
Emma . 2023-10-04
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Forgot drinks, cheesey chip wrap was cold, chips were stone cold
Benny . 2023-09-29
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Both kebabs were bursting at the seems with a good bit of meat. Really enjoyed them and enough for breakfast 😋 delivery man was cool , if he was a skateboarder he'd be Tony Hawk :)
Dan . 2023-09-23
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Food is always hot and delivery is brilliant, always early
VICKI . 2023-09-22
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Quality always good and delivered early.
chris . 2023-09-21
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Food always good and delivered promptly.
chris . 2023-09-13
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Really nice ,chicken was lovely
Mike . 2023-08-27
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Excellent food, early delivery, order complete and everything was hot. Highly recommended.
Michael . 2023-08-21
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Still hot when it arrived, tasty and all correct
Susan . 2023-08-20
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Absolutely lovely. Chips were so crispy!
Dominic . 2023-08-10
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Dropped a star for todays order as there was hardly any salad in kebab compared with yesterday.
chris . 2023-07-16
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Not as good as usual, tasted pretty bland compared to previous orders. Cabbage didn't have the crunch as per normal either
Chloe . 2023-06-27
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Food was lovely, nice and hot too
VICKI . 2023-06-26
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Charcoal grill back to it's best. Chilli sauce was thick, creamy and delicious. Chicken was charcoaled to perfection. Best kebab I've had in my life 10/10. Yep the best
Philip . 2023-06-04
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Best chicken kebab I've had in a long time!
Andrea . 2023-05-26
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Disappointed with pizzas. Both overbaked ,bases to dark. Portion of pepperoni was inadequate and could not see option to order extra pepperoni in extras menu.
chris . 2023-05-14
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The food was Luke warm at best, have had good ones before but this was not good at all
Dean . 2023-05-03
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Food tasted nice 90% perfect order. It was delivered quickly which I was pleased.
Jasmine . 2023-04-24
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Nice wraps, terrible chips! Unfortunately the chips were like cardboard and had most likely been reheated. Disappointing to provide a sub-standard meal over something as simple as chips!
Gary . 2023-04-20
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Wrong food in the order (ordered chicken but got lamb), some of the most greasy food I’ve ever eaten. Literally dripping all over the house, the paper it came in was pretty much seethrough.
Charlie . 2023-04-08
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Not happy didn’t receive drink ordered, rang restaurant and was told driver would return with drink. still waiting!!!!!
Maria . 2023-04-08
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Perfect food as always. Quick delivery!
Laura . 2023-04-07
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On holiday in the area - noted this place and 5 star food agency rating (not many seem to have in this area ) - ordered chicken kebabs. Cam fairly quickly and very tasty !
Andrew . 2023-04-03
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Really bad food! I would not eat from here again, no way!!
Bailey . 2023-04-02
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They didn’t bring my Ben and jerrys ice cream that I paid for
Lj . 2023-03-26
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Great service and great food...hot,freshly cooked and deli
Catherine . 2023-03-19
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Great food, great portions, and great service.
Daniel . 2023-03-13
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Items missing and person was very rude on the phone
mand . 2023-03-05
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Fantastic as always, this is why we keep coming back !
R . 2023-02-25
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Not enough sauce too much salad....
Carole . 2023-02-20
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Food arrived in good time donner kebab and chicken shish kebab tasted vile!!!!
Trevor . 2023-02-12
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Steamy hot food delivered quickly on a freezing night. Order was great and correct. Food was tasty and great
julia . 2023-01-23
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I would of given 5 stars but I asked for no onions as I have a slight allergy and the kebab was covered in them. Please read the comments on your orders.
Laura . 2023-01-21
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Burger and chips was great! Exactly what expected. Ordered chicken nuggets and it came more like chicken wings with bones in them. Not what expected at all.
Sasha . 2023-01-17
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Disappointed in service and delivery. Failed to call and was rude and unintelligible on the phone when called back.
Tom . 2023-01-13
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Fresh tasty food with generous portions
Mandy . 2023-01-06
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Shocking,Mrs ordered a shish got a small doner with chilli sauce. 2 weeks ago ordered an was stone cold and all the driver said was he was broken! Never usually an issue.
John . 2022-12-27
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Order 20 minutes late, which meant it was not hot just warm.
chris . 2022-12-23
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Kebab is cold and didn’t get any salad 😔
alex . 2022-12-15
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Always quality food delivered on time and piping hot 🔥
Andrew . 2022-12-15
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Always very accurate and very efficient!
Chance . 2022-12-11
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Shame the notes aren't always read :(
Sammie . 2022-12-08
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I buy a doner kebab and it turns up late and my food was cold to the point I have to put it in the microwave I think this restaurant is bad you're quick enough to take my money but you're not quick enough to deliver my food and it being hot I wouldn't even give you a half star rating
Max . 2022-12-07
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Ordered chips with cheese on both meals, zero cheese in sight.
mitchell . 2022-11-30
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Wasn’t up to the usual standard on this occasion
Adam . 2022-11-09
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Wrong food delivered, was charged £5 for delivery, not very happy, requested a refund but not holding much hope, shame because charcoal grill used to be amazing but now I'm put off
Rachel . 2022-11-04
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Superb food and quicker than the time it said
Stephen . 2022-10-23
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Great food please no onion next time
Mark . 2022-10-13
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My husband and I ordered a chicken donor each and we both took one taste of the chicken and it was over cooked with an awful taste, we threw our food away to be on the safe side, so really not impressed at all.
tracey . 2022-10-07
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Love you guys. You make my tummy very happy. Great food, friendly staff.
Christie . 2022-10-06
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The food was cold. Meat was cold. Chips cold and cheese was no longer soft. Very very disappointing experience. Over 15 minutes to reach me, could have nearly walked that distance not driven that cost £5!
Allan . 2022-10-02
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Food was a bit on the cold side usually hot from other times I had from charcoal grill
Ian . 2022-10-01
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Food was ok but staff were rude and obviously very bored. They were sniggering and whispering about my boyfriend but not in a good natured way and they clearly didn't know that we'd seen them (we'd seen them whispering and pointi g).
110 Opinions
I recently had the opportunity to visit the Boathouse in Atzenbrugg and absolutely loved it! The rooms are simply great – cozy, charming and with a special flair. The entire area is lovingly designed and you immediately feel at home, whether you sit inside or outside. I would particularly like to highlight the extremely friendly and helpful waiters. The service was attentive, courteous and ensured that we felt in good hands the whole evening. The food was also excellent! From the starter to the dessert, everything was just right! A great location to celebrate that I can recommend to everyone!