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3.5

Based on 2.758 opinions finded in 1 websites

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Nº 1003 in 1574 in Tower Hamlets

Nº 18 of 23 Brasserie in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH..roastsaladpayoldcheesepizzacookedonionchickensteaksandwichgroundbeautifulmustfish
Score

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We visited today with our son, it advertised as a grill offering Sunday lunch. However on arrival we were immediately informed the Sunday lunch wasn’t available. We had one starter of prawns, two fish and chips main meals and one sea bass and salad. We eat out frequently and value good food and service. We should have followed our instincts on arrival since there were only two other tables occupied in the Grill part of the restaurant. The waitress was ok, but not the most hospitable or friendly. The starter which consisted of a few bland looking prawns scattered on a plate, together with three limp looking pieces of tender stem broccoli, cost just under £10 and hardly amounted to value for money. The two fish and chips were just about edible. Small, pale chips, ok fish and some nondescript stuff in a pot which we assumed was tartare sauce. The sea bass was again just about ok, but the salad was plain, no presentation and no thought involved. The best part of the meal was the white wine, very nice. The total bill amounted to £108 with a service charge. Another waitress asked our opinion to which I gave an honest answer and said we definitely wouldn’t be returning. The service charge was removed before we paid. Since we don’t see our son too often, complaining during the meal wasn’t something I was prepared to do. Needless to say we don’t recommend this venue.

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Alisong3207 . 2024-03-24

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Very good gastropub in St. Katharine Docks. Good quality of their food, especially their burgers, and beers. Good prices. No reservation is needed to eat and the order is placed via mobile phone, the tip is optional and is not added automatically. The price per person is about 20 pounds and up. Its facade is currently under construction but it is one of the greatest exponents of the site for its flower decoration. I recommend it!

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jesusgarcia2 . 2024-03-14

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We went on a night where the area was buzzing and so was the pub. We enjoyed the vibes and how busy the pub was. The drinks were well priced and I had a few good hours with friends. Look forward to returning as I love the pub and the area. Maybe next time I will get something to eat...

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shaehepburn2703 . 2024-03-10

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The pub is in a fabulous area and the building itself is really nice, even for London prices this place is astronomical. They need to do more cleaning of the place in terms of moving glasses etc. was really busy and had a nice buzz but just so expensive.

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LouiseS378 . 2024-03-04

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1st time visit. Brilliant atmosphere, absolutely delicious food and really helpful friendly staff. Wished we lived closer for The Dickens become oue regular.

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Sue J . 2024-02-16

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Was so looking forward to coming to this old famous pub in the heart of St Katherine docks Marina - on arrival we used the Ladies toilets & found them absolutely disgusting. Toilets are a big idea of how clean a place is ! Luckily we hadn’t sat down and ordered our meal as if the Ladies toilets looked this unhygienic what does the kitchen look like. I did write to the pub but have had no response so decided that sharing my opinion may warn others about the cleanliness of this place before they eat here. We left feeling disappointed and went elsewhere to eat.

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Teenah64 . 2024-02-15

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Everything was so nice, the staff Was pretty nice and really helpful. The food was delicious. Thank you again, I’ll come back soon 😍

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Paul R . 2024-02-04

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From the outside, even on a cold dark winters night in January, the Dickens Inn looks idyllic. That’s where the story ends in our opinion.  Being a Saturday evening we expected it to be busy, as was the case but there was no atmosphere, just busy!  The tables were sticky, many not cleared of empty glasses & plates in a reasonable time and we were unable to order food from the app. A couple of the TV’s showing sport keep freezing for long periods and  the place was cold, with radiators not on and no warm welcome from the staff who seemed indifferent. The toilets were something from the 80’s, in such a mess and flooded.  The food, whilst not particularly expensive, wasn’t great quality and on par with  J D Wetherspoons.  Will we return ?  That’s a No from Us.

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Twinkerbelle1 . 2024-01-29

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It’s 7 pm and there is someone playing the bag pipes in the pub very loud not body can talk is this a PR stunt or the management morons ?? Fire the idiot

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paul p . 2024-01-18

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Always a regular drop in when visiting the area, However the recent visit left me feeling a tad bemused. Draught lager was flat and sadly the bar staff did not seem very “bothered” to perhaps check on gas or glasses etc however did offer alternative drink which was good however sadly that line was also flat, So resorted to bottled beer. Friday afternoons into evenings would normally be jumping due to local office workers finishing off their week with drinks, Yet this time the bar was dead, At one stage that were probably 4-tables in the whole bar which was shocking compared to how it has been, Yes of perhaps the time of the year is a big factor, However the choice of draught has changed a lot with Stella and Peroni no longer on offer and more B-C* class of lagers on offer Fingers crossed the venue “Hots Up” and bring back the more top line draught beers please

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seanwW3058AS . 2024-01-14

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Great view of the dock. Food came out black including the lemon on my plate. Empty restaurant. Bar had a good atmosphere.

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Discover06257734162 . 2023-12-28

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Le cadre est plutôt sympa. C'est tout. On a eu froid. Pour moi, le "seabass", bar en français semblait réchauffé, un peu sec. La ratatouille qui l'accompagnait était tiède. Pour les autres convives, burger à la viande trop, trop cuite. Desserts quelconques.

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CATHMAME . 2023-12-28

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Il locale è caratteristico, i piatti non sono nemmeno male. Ma il topo che corre sotto ai tavoli non è stato particolarmente gradito.

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Explorer07373492382 . 2023-12-28

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We visited The Dickens Inn for drinks and snacks in December 2023. This expansive wooden building is located within the picturesque St Katherine's Dock area, close to the Tower of London and Tower Bridge. There were four well kept real ales on offer at the time of our visit as well as a wide variety of other beers, lagers, wines and spirits. Although it was late lunchtime we were able to find a table fairly easily and ordered some snacks off the menu, which arrived quickly. As per most pubs in London, the prices aren't the cheapest but the surroundings are interesting and feel like being on a wooden sailing ship (the building was originally a tea warehouse). We were glad we came here and would return again, if in the vicinity.

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fork_handles . 2023-12-21

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Sur le cote du pub un peu bruyant a midi nous nous sommes installé dans la salle attenante pour manger un Fish and chips délicieux et une bonne bière à la pression pour un prix tout à fait raisonnable et une belle vue sur les quai de Ste Katherine

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HeleneN156 . 2023-12-15

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Did the normal google search for local places to eat and this came up. Lots of history to this place, old, rustic and just cosy. Food is good and staff very friendly and helpful.

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thelinesman . 2023-11-28

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Great drinks, great atmosphere, great times. Marc was the best, lucky to have him. Thanks for having us!

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James C . 2023-11-25

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The reason for the low score is we rang in the afternoon to find out what time did the kitchen close and was told 10.00 .we arrived at 05.45 and where told that they would serve the starter with the main course ,to which my...

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Michael M . 2023-11-19

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Locale nella zona di St. Katherine Docks, molto carino tutto in legno che si affaccia sul molo. Abbiamo mangiato fish...

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woundi . 2023-11-18

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Very poor behaviour… we had someone who didn’t have ID… after 4 hours they decided to challenge individual… then stop the whole group buying drinks… we spent nearly £1k and they behaviour very badly… Be careful as they take your money then behaviour badly

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Dean D . 2023-11-15

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Lovely little find, spacious and good vibe inside and really nice food! We met up with family from overseas and wanted to find a place that wouldn’t be too busy and would shoo us out quickly! Shout out to Moon our waiter, he was fab....

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Happydays982 . 2023-11-12

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The Dickens is in a seventeenth century tea factory that was converted to the pub in 1850. It is a very large pub with various restaurants throughout. We sat in the pub and had sausage & mash and a pepperoni pizza. Very busy, but does...

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owen t . 2023-11-05

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We stopped in for lunch after a flight from the US. The downstairs bar area was only burgers and pizza, but we wanted something more local so we went to the gill upstairs. Tried fish and chips and a Scottish egg. The Scottish egg was...

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573dk9999 . 2023-10-27

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Lovely table outside with views of St Katherine’s Dock, we enjoyed fish and chips and sausage and mash which were both tasty and nice and hot. All the staff were helpful and we would come again.

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Margaret L . 2023-10-22

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Marc was awesome!! We really enjoyed our food and drinks and Marc was an amazing server, super helpful! ✨✨

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Libby C . 2023-10-20

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Six of my family dined in the Grill at 6 pm on a Sunday. We were the only diners. The service was quick but the food, in our opinion, was poor. Beef was the only choice of roast. It was stringy and tough. It arrived...

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David F . 2023-10-18

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Went to watch Ireland v South Africa game Sat 23rd Sept 2023 . . ordered pints, great table inside door to the left, and THEN . . . a rat walks across the floor. Couple in front spotted it and immediately left. A group of...

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Companion778129 . 2023-09-24

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Beautiful spot - lots of after work crowd. Enjoyed the food and thought the pricing was reasonable. Big place - no problem stopping in.

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177cindyh . 2023-09-15

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Just ate here and left feeling pretty pissed off. Service was ok, plenty staff, but they had ran out of eggs and did not bother their butts to come and say until they were serving my partners meal. I paid £14.50 for a plate of...

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Jacqueline S . 2023-09-13

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Came here with colleagues from work and had a tab set up at the bar downstairs. After settling our dinner tab upstairs (food was good, as was service) we noticed we were overcharged by 70 quid for drinks we never ordered!! After disputing the bill,...

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ciarad358 . 2023-09-06

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Precioso restaurante ubicado en un edificio que sirvió de almacén, junto al puerto de St Katharine, con varios pisos y...

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Jesús S . 2023-09-03

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We ate in the pub. From the outside it looks newer but the atmosphere is excellent with an 1800’s interior. Meat pie and chicken wings were spot on. All the beers on tap makes it a great place to stop.

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Spudinator . 2023-08-29

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Had booked this several weeks in advance for a friends catch up. Service was very lack lustre, no one asking if we wanted more drinks etc. We emailed to ask if there was a GF roast option and were told yes but when we came...

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Vb747 . 2023-08-26

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Lecker essen im schönen Ambiente freundliches Personal . Wir hatten den House Burger und Fish and Chips. Wir hatten statt...

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K929KVnadineh . 2023-08-22

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Great lunch, fabulous service, better than the previous evening at the Shard. Beautiful setting. Thank you to Moon and the lady that waited on us.

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Sherpa07268446306 . 2023-08-21

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Decided to pop into this lovely looking pub for a drink overlooking st Katherine’s Dock. It was so nice looking over the water that we decided to stay and eat. We both had burgers which appeared to be home made big and tasty. The prices...

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luckymeLondon . 2023-08-19

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Superb pub! Frindly and efficient staff, great ambience and food is terrific. The prices are fine for central London and all in all, a great way to start our visit to London. First impressions count and this was a great first impression!

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Mist001 . 2023-08-04

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We visited the Grill restaurant on the second floor. Lovely service from moment we arrived. We all ordered Fish and Chips which arrived with a smile. Unfortunately huge difference between the TINY thimbles of peas. Two were nicely cooked green peas. One has disgusting mucky...

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S5457NVandrewl . 2023-08-03

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Finding this beautiful place near our hotel was a very pleasant surprise. Moon helped us with his delicious recommendations. Definitely a home run.

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Ellen G . 2023-08-01

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We had a Sunday roast on Father’s Day that was garbage..it was at 3pm so maybe last knockings but all the same at 19 pounds a head I expected much more than fatty beef, cold and underdone roast potatoes and Yorkshire pudding like cold cardboard!!...

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tonyparisdoc . 2023-07-31

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We were on the top level, Moon our waiter took dry good care of us, good drinks and food at fair price.

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Vacation464642 . 2023-07-29

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Friendly staff , good selection of wines and beers , but the music was just TOO LOUD 🙉 we were going to eat there but it was just to noisy , don’t get me wrong I like my music but 🤦‍♂️

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DeanCalculator . 2023-07-24

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We visited Dickens Inn Bar on Wednesday, 28th June at 18.21, we ordered food and drink at a cost of £61.37. When using my credit card to pay the bar person advised me that there was an error. She voided that transaction (or so she...

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AudreyConnor . 2023-07-19

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Gorgeous pub and atmosphere, plenty of seating inside and out. Didn’t have a reservation but got a table no problem about 1800hrs. Really friend staff and great food. Easy walking distance from Tower Bridge. Thoroughly recommend.

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Tracey B . 2023-07-19

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La comida muy buena, pedimos fish and chips y un pastel de carne, el restaurante está un poco escondido pero...

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KaiKee s . 2023-07-12

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Great ambience and good service. Food hot, plentiful and tasty. Would definitely eat here again, although it is on the top floor and we didn’t spot a lift.

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glenysc828 . 2023-07-08

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Truly awful food and warm pale ale. Avoid at all costs. Looks great from the outside - enjoy the view but don’t enter.

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Dean P . 2023-06-27

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The only positive that I have to say about this restaurant is that it looks lovely from the outside. It is also conveniently located to the Tower of London, and the Tower Bridge. I researched this restaurant before I left the US. The reviews were...

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Joanne B . 2023-06-24

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We hadn't been here for almost 30 years. Love the setting in St Katherine's Dock. The view is lovely. It is busy and popular but we had no problem getting a table on a Sunday evening. Wine could have been a bit better but it...

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FF1186338 . 2023-05-30

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It was a nice day to go on the Tower of London tour. We walked to the Dickens Inn and were seated at a terrace table. We ordered fish and chips and two glasses of wine. Fish and chip were good. Prices were reasonable. Service...

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JCArchT . 2023-05-25

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We were staying local and needed a place to eat dinner so were searching trip for a place to eat and found here. On first thoughts seeing so many people enter were we aren’t going to get a seat but it’s huge. So many seats,...

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bealach95 . 2023-05-14

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Posticino molto suggestivo vicinissimo al Tower Bridge. Mi è piaciuto molto fare una sosta in questo locale. Il personale è...

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Monic678 . 2023-05-03

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Endroit typique, ambiance afterwork très sympa, repas simple mais efficace ! Situation et lieu à voir pour les visiteurs comme...

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J5039FUmaryd . 2023-04-23

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To find a beautiful pub in such lovely surroundings who actually take CASH payments (because cash is King and FREEDOM), and then to have a lovely table on the 2nd level next to the window overlooking the boats and THEN having the best chicken Sunday...

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Destinyboo . 2023-03-27

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We wanted a classic Sunday roast and really enjoyed eating here. The beef was beautifully cooked and the gravy sublime. I would have rated with five stars but the roast potatoes didn’t quite make the grade as had been kept warm for a bit too...

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Jo C . 2023-03-27

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What a great pub! Such a big place in a Reay nice spot. Very busy on a sunny Saturday afternoon, but really well staffed who were friendly and polite so no waiting at the bar. We didn't eat, but wished we had as all the...

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Michelle C . 2023-03-26

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A truly memorable wedding at the Dickens Inn, handled everything calmly and efficiently and the food was fantastic! The staff were incredible and made everything go swimmingly with no drama and literally nothing too much trouble. Special thanks to Jack and the team who calmed...

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ChrisE19 . 2023-03-14

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Where to start! After months of trying to find the perfect venue I stumbled across the Dickens Inn. The size of the function suite was perfect and set in a stunning location with views of Tower Bridge and the Marina close by. As the point...

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myrazolp . 2023-03-07

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Voor een drankje nog wel te doen, voor het eten beter een straatje om. De gemiddelde hamburger bij Macdonalds smaakt...

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Peter v . 2023-03-06

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Very nice pub great food and very nice staff .Next to our hotel was a very nice place and food we enjoyed our first dinner in London.

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tanzanite2015 . 2023-02-28

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Popped in this beautiful pub on a Saturday afternoon, we where met by a very friendly doorman who went above and beyond to help us, very friendly bar staff and good quality ale the food looked amazing, this pub is in a fantastic location with...

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stevo1965 . 2023-02-21

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What can I say more than that. Great location for a few beers. We didn't eat but the selection of beers were very good and the staff nice and friendly. Love this place.

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Ross R . 2023-02-02

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Le principe est le suivant : vous commandez au bar en indiquant votre numéro de table vous récupérez les boissons...

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bellaalexandra . 2023-01-02

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We were visiting the nearby London Tower and Tower Bridge and wanted to get some Fish and Chips in the area. This place came highly recommended. The location is a little off the beaten path on the shore of the "marina" which had some really...

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NSecondDegree . 2022-12-31

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Teli was a great barman realtor helpful. Great pool table and food was amazingggggggggg. Really friendly atmosphere

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georgedV7461OT . 2022-12-23

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Comimos con niños, la verdad es que el local es maravilloso y la ubicación es inmejorable, es un rinconcito difícil...

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Eve S . 2022-12-13

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I love this place and will keep going. However just wanted to point out the poor planning to the recent showing of the England World Cup qtr final game. We paid to have a table on the first floor so that we could get drinks...

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col_bol . 2022-12-12

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Excellent few hours enjoying a few beers in the spirit of Christmas. Lots of people as full of works Christmas parties but atmosphere was great. Didn’t eat here but menu was what you would expect for pub food

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NewportLisa . 2022-12-09

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Started with a question around our booking which seemed insurmountable for the miserable member of staff. Offered a table right next to the kitchen in a clinically laid out canteenesque room, politely declined and given a table closer to the back. No Coke Zero, no...

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hudds146 . 2022-12-05

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Looks older than it is. Very popular place and really busy. Long wait at the bar but service was always with a smile. Wi down seats had nice views over the dock

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SuzyQScotlandUk . 2022-12-04

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Polite helpful staff, good food. Good service. Unfortunately the sreak department was out of use and that hadn't been mentioned online!

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977vicl . 2022-12-02

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Wonderful experience at the Dickens Inn. Ate late lunch on the patio, Fish and chips were great. Our server was extremely attentive. Even with one of the kitchens not in operation it still was fun.

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tdog20 . 2022-12-02

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We had a few drinks here over the weekend Fri - sun 18-20 Nov Nice little boozer , polite staff decent prices for drinks , Would visit again if we are that way over

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KevA_12 . 2022-11-22

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Restaurante un poco escondido per precioso tanto el interior como el exterior. Platos muy recomendables muy bien presentados y de...

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Totijo . 2022-11-15

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Visited this place over the weekend it's in a beautiful Marina and perfect surroundings. There were 6 of us so we decided to order drinks and food the drinks were ok at medium price. Reset outside of one of the tables and decided to have...

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Andy R . 2022-11-02

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Food just ok Burger and fish pie. But service from our lovely Algerian waiter Moon - was excellent. Polite, attentive and knowledgeable. Lovely guy!!

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lroutley . 2022-10-29

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Weddings should be so stressful but the team at the Dickens made everything feel easy. Agata was our event organiser and she was constantly contactable on the lead up and met all our special requests, she was even on hand to give us both a...

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thegoodslytherin . 2022-10-18

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Our daughter and son in law were married here and we had a fabulous day. We cannot fault the service, quality of food and drink and the help with the planning of the day. The function room and bar downstairs were ideal, and the staff...

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trevtreasure . 2022-10-07

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Restaurante muy bonito por dentro y por fuera, en un lugar muy tranquilo a apenas cinco minutos de Tower Bridge,...

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Miguelito38 . 2022-09-28

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Visited here for a second time, first time for food. Busy sunny Sunday lunchtime, perfect location with views over St.Katherine’s dock on the terrace. Friendly staff, small(ish) menu, live music on the cobbled area at the front added to the atmosphere. Had the club sandwich,...

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Simon G . 2022-09-13

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Il locale è bello e accogliente, con sale interne luminose e tranquille e tavolini sui balconi, un po' stipati. Il...

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ghepardo . 2022-09-13

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The Dickens Inn is a beautiful pub inside and out. The staff are lovely, the food is amazing and the service is great. We were very fortunate to have our wedding a small wedding ceremony and reception at the Dickens Inn on 31 August 2022....

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Tripswillaccount22 . 2022-09-05

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We had our wedding here in August 2022. The venue was perfect with its function room upstairs, area downstairs and patio. The food was exquisite and the staff on the day were attentive. Agata and Bogdan in particular were great to work with in the...

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D2369XWvictoriaw . 2022-09-01

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We had our wedding at Dickens Inn. In one word, “perfection”. We had the best time of our lives. Staff was superb. Food and ambience were great. We wish we could turn time back!

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deweyb33 . 2022-09-01

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I was here with my parents, and we had a wonderful evening! The very attentive service personell gave everything to fit us in, and we got a spot on the terrace with a view over St. Katherine's dock. Great atmosphere, food was good, service outstanding...

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indialima90 . 2022-08-31

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We found this pub by chance while walking over Tower Bridge looking for somewhere to eat and what a gem it is!! We dined in the more expensive but cosier Grill Restaurant but the menu for the pub area seemed very nice too. We sat...

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Sharon W . 2022-08-30

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Always great to come here. What a pub. Great location in the marina St Katherine's Dock. Good ales and fantastic friendly staff. Nice in the winter and nice in the summer. A must go to pub

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ianandclairewallis . 2022-08-29

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Beautiful pub / restaurant on St Katherine's Dock, considering its location, I found the pricing of food and drinks here very reasonable. Food was good, staff friendly - it was just lovely.

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hbearsmum . 2022-08-24

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We went to the Dickens Inn right at noon when they opened and enjoyed lunch on the 2nd floor balcony. The views from upstairs are beautiful as they overlook the docks. There seems to be limited seating, so if you're lucky enough to get a...

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DesmondBono . 2022-08-23

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Yes, it looks stunning from outside and the view is lovely. But that’s where the positives end. The inside is not as expected, boring and no character. The music was awful and loud. The food was terrible. Overpriced, basic and cold. I’d never go again...

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FarAway46182579677 . 2022-08-21

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Overall I don't think you'll have a bad time here. Terrace areas are nice if not a little closed in but the view of the docks are great. Service was okay but long delays on taking order and then dessert order. That's probably the only...

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Exploration760340 . 2022-08-21

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I met a friend for a wander around St Kathrine's Dock, where there are many nice little places, but she wanted to go to the Dickens Inn when we passed it. It definitely looks attractive, a large old timber building with verandas along all three...

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Ursula D . 2022-08-20

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Six of us had afternoon drinks here a couple of Saturday's ago. Feeling hungry we ordered The Beast Pizza with pepperoni for £44.50. I feel compelled to warn others about how awful this was. How can you make a large pizza as dry and unappetizing...

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goodevans73 . 2022-08-19

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Place looked inviting from the outside so we decided to eat here, having been for a large lunch I decided I'd have the soup, my husband opted for a house burger, well don't take the Butternut Squash looked nicely presented, first taste was bland took...

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scootaboot67 . 2022-08-14

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Historic pub. A little out of the way to walk to but beautiful building as you approach. Once inside though just an average pub.

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John S . 2022-08-07

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I came with my mom to have a brunch and it was amazing. The food was delicious and all the people working here is really nice. A beautiful and lovely place.

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287mikelc . 2022-08-02

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Edgar is amazing! 5 Stars! Perfect restaurante and bar! Amazing place for eat and relax. I recommend!

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730arturf . 2022-08-01

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We ordered fish and chips for approx. £16.50 each and it was terrible. Hardly any fish underneath thick soggy batter in some yellow coloured oil. The chips were average, as were the mushy peas and tartare sauce. Even the bread wasn't completely soft and had...

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carla216 . 2022-08-01

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Typical english pub, typical drinks and food. Not the best ones, but quite good. Come for the atmosphere and super nice staff

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Warny3333 . 2022-07-27

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Lovely pub great staff. I had a great meal here and would recommend all the time when in London it’s great that it’s a sports bar as well and has a pool table….

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mark h . 2022-07-25

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location-iconFieldgate Street
Brasserie
outdoor_seating_75679takeaway_75679delivery_75679

I forget my hear phone. I remember immediately and come back the waiter took it and they refuse to give me back when I requested inside camera they told me NOT working. They are theives. be careful guys . I swear they give me two bills to pay instead one then I was surprised and ask what is this two billsand say sorry. These people are theives. I will publish every where in social media. Manager in rude and careless. Don't go there and careful mobile and wallets

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3.7

533 Opinions

location-icon98 Mile End Road
Brasserie
outdoor_seating_75750takeaway_75750delivery_75750

Food was excellent, a bit pricey for what they were however will happily return

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3.8

3019 Opinions

location-icon87 New Road
Brasserie
outdoor_seating_76895takeaway_76895delivery_76895

Takeway service not good.very small portions than price.

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3.8

11009 Opinions

location-iconSt. Katharine Dock
Brasserie
outdoor_seating_76292takeaway_76292delivery_76292

A place where you have to go for lunch or dinner one day. The experience and the site are well worth it.

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4.0

6 Opinions

location-icon187 Marsh Wall
Brasserie
outdoor_seating_110577takeaway_110577delivery_110577

Love this place. The staff are friendly, brilliant selection of drinks and the guy who runs the place is very warm and welcoming