Dickens Inn in Tower Hamlets

Loved this place great location, atmosphere and service. Been wanting to go for a while and we'll worth the visit

It is now one of the fixed stops on my trips to London, excellent food and perfect location

Great Fish & Chips. Typical pub flare.

Loved it even if service was uneven. I think they were training someone new. Great atmosphere and food. Went on a Monday night and wasn’t very crowded but can tell it gets packed on weekends.

Great location amongst the boat in the docks

Fantastic place. Delicious wine and dishes

Pleasant atmosphere with good English beer

Lovely pub normal menu and standard good food. A place to pop in for a quick drink with friends.

If you have a gluten allergy, there's virtually nothing here for you, food or drinks. Also, the host seemed inexplicably put out when we showed up to a mostly-empty grill without reservations asking for a two-top. My partner and I each had a drink before deciding to leave and go somewhere that had at least something gluten-free.

Wings was the most un seasoned things I have ever eaten. The kiss of life would have brung them back. That’s all 😊

Authentic pub near Tower Bridge and Tower of London The place overlooks a very cute marina Very good choice of beers and typical dishes The atmosphere is very friendly and children are accepted

Typical rustic place on the London seaside Worth visiting, with excellent beer and decent Fish & Chips

The Sunday Roast was a big disappointment- the meat was tough, the gravy had no flavour, the Yorkshire pudding was dry and with the exception of the potatoes the veggies were bland, so was the veggie cauliflower roast. The service was fine but we waited a long time for our bill even though it wasn’t very busy. The location, building and view are great. Reading other reviews it might be worth trying other foods, but I cannot recommend the roast.

Very average food. Service was up & and down, but staff were pleasant. If I go again it will be just for drinks.

Ordered a Caesar salad today.Never ever eaten a Caesar salad without any chicken 🤔The content on my plate was mainly lettuce One egg cut in pieces and dry croutons that's all

Beautiful place, delicious food and very kind staff! A fantastic place to eat classic fish and chips 👍🏼

Positive authentic Pub experience! Servers were friendly.

All the food is delicious really… Everything was really delicious The staff is also friendly 👍🏿

Friendly setting and pub. View of marina and partial view of London Tower Bridge. Dickens Inn salad with chicken reinforcement, very interesting as a change from fish and chips or other burgers...I recommend

Quiet Sunday evening . Good fish and chips

Really cool place. Fantastic food. Great service!

Fantastic places on the River Themes by the Tower Bridge. Wished we had gone back again. Superb service. Started by Charles Dickens’ family and delicious food, view, and atmosphere. Made you feel like you were in a Dickens’ novel.

Called in forva burger and a pint plus some sightseeing of tower bridge good location, prices not too bad for London and the quantity of the food & drink was good.

The fish and chips are really excellent. Near Tower Bridge. Particular environment. It really deserves it.

Ho pranzato con mia figlia in questo ristorante, segnalato da "la mia Londra" e devo dire che quando si arriva sulla piazzetta, sembra di ritornare ai tempi dello scrittore Dickens. Abbiamo ordinato due porzioni di fish & Chips veramente gustoso e cucinato benissimo, per finire un pudding al toffee servito con gelato....ottimo! Ristorante tutto in legno, accogliente e servizio veloce. Lo consiglio anche a famiglie con bambini. Prezzo adeguato.

Nice restaurant, quite big. We had a group dinner, which was quite good

09/10/2024 On the recommendation of our local guide we tried this restaurant for lunch. We wanted to try the fish and chips but didn't want to stumble into some tourist trap. They served us a good fish fillet with chips, a side of peas and tartar sauce. We have no terms of comparison, being our first fish and chips but we found it good, tasty with dry and crunchy frying. 4 stars for this reason alone, not knowing it as a dish, we don't know if it is THE best or one of the most valid. Modest price, around £25 per head with a water and a 500ml beer. Large, clean environment, with lots of wood in full English pub style. Polite and kind staff. Promoted!

Ordered food and within 5 minutes it came out of kitchen.....quite quick I thought and hour later could not get to the toilet quick enough....spent the rest of the night feeling not great 🤢🤢🤢🤮🤮

Very busy long wait for food but the food was very good

Beautiful place good service nice location Food was decent enough but had better fish and chips elsewhere

Went there about 6.30/7pm on a Monday, and.sat downstairs in the bar. It was very quiet except for a party upstairs. Food took over half an hour to arrive and it was lukewarm when it did. It tasted okay, looked okay, but wouldn't recommend or visit again.

Champion mint masher slurped my pimms in one 👌

Classic pub, great selection of drinks and plenty of seats. Wonderful location

Had a meal last night in the Dickens inn, The food was cold and expensive for what it was. Service was poor had to wait 20 minutes for fish and chips and a hamburger.🍔

Nice place tucked away behind tower hotel in St Katherine's docks.... give it a try

We were a group of 8 fir brunch at around 11.30 on a Saturday morning. The bar was quiet but they were hosting a wedding party upstairs. The service was fine considering the staff had to make coffees for half the group, which is never a quick process if done properly. We sat outside in the sunshine and all had the full English which was good value for the area at £12.99ph. It was a little on the lukewarm side when served but perfectly cooked. The dock area is picturesque, and the Dickens was well worth the visit.

Excellent wedding venue and service at Dickens Inn, booked through Design My Night. Daria and Bogdan from the events team, particularly Bogdan, provided exceptional coordination and support throughout. Their professionalism and attention to detail ensured our day ran smoothly. The staff went beyond expectations, handling everything efficiently and with genuine care. The venue itself is great, offering a perfect setting for our celebration. Highly recommend Dickens Inn and Design My Night for any event planning. They deliver a top-notch experience that exceeds expectations. Will definitely return for future occasions.

There aren't many pubs in London that appeal to the eye more than the Dickens Inn. This is certainly a place to impress your guests. Good range of beers and a decent menu too. Overlooking the marinas of St. Katherine docks, which is a superb location.

Great location and lovely building, we stopped in for a drink. Very poor customer service, the guy behind the bar could hardly be bothered to serve us and was very offhand. Disappointing as it is such a great pub.

Glad the Dickens Inn remains a gem certainly more sparkling now!!! Here I want to share a photo that is over 20 years old I think somewhere around 2000 I hope you like it.

Had the Fish and Chips, they were good but not anything special. Was expecting more. Overall the other food we had was enjoyed.

Very nice pub overlooking the docks. Usually very busy and not the best selection of beers. Enjoy the pub quiz here

A pub without beer. The Dickens was on my list and finally visited on the 4th Friday. Lovely atmosphere and kind staff, but most of the taps were empty. On a Friday! In a place like this, I expected more than no Miguel, no Orchard, no Moretti, no Neckoil, no Youngs... The manager forgot to order the beer maybe?

We’ve often dropped into the Dickens Inn when over at the marina there and over that time it’s got progressively worse food wise the meals always arrive semi cold or not cooked to standard, the last two times I ordered fish and chips not only was it just luke warm but the batter inside was literally raw and totally unacceptable, I sent it back they replaced the meal grudgingly. The last time on 04.10.2024 again I ordered fish and chips and again it came along almost cold as did the rest of my company of people present just like the previous visit here we all sent our meals back as totally unacceptable, they mearly warmed it up, we’d already waited 40 minutes for the meal then another 15 minutes for an almost eatable meal, fair enough they were busy. It appears the meals are cooked, sent out to be delivered to the diners but are left on a counter for ages waiting for the staff to take to the appropriate tables, that was an observation on our last visit to The Dickens Inn, they don’t seem to care at what seems to be an ongoing problem after all the place fills with mostly tourists who come and go who wouldn’t complain because they return to their own countries, why should they bother and those who never return are replaced by other tourists anyway so no loss there!!!! Well I’m sure there isn’t many regular diners because the food isn’t up to scratch anyway, we will never return because basically the problems will never be solved due to the fact it’s a tourists stop by for a quick meal but I will indeed be putting this review in the appropriate tourists guides too!!!!

Took about 25 mins to order at the bar, told food would be 30 mins. After 45 mins of waiting we checked at the kitchen who confirmed they had no record of our order at all and a new order would now be an hour wait. We left without eating. Menu on website is also out of date. Staff reacted like this was normal and unapologetic.

Very characteristic place with a view of a small marina near the Tower Bridge. Booked for 7.30pm and ordered almost immediately. After waiting about 40 minutes and after a reminder, dishes (fish and chips) arrived promptly. For the inconvenience, dessert was offered (apple crumble). The children's menu at £8 is very convenient

Very disappointed we has fish and chips in the bar, fish fine but chips and peas stone cold and served on a cold plate. The wine was excellent

It's a lovely pub especially when the sun is out and you can have a beer in the yard.

Cute looking pub but after queuing at the bar, no hot drinks available, as they’d apparently run out of cups to serve them in - quite ridiculous

The location is fabulous but the service and food need improvement. We got chips with cheese, it was a teeny portion for £5 and practically thrown at us by the staff member. What a shame as a great location and was a lovely day.

Food was disappointing: Sicilian salad didn't contain salmon as per menu but smoked salmon, and salad was mostly thickly cut fennel which was inedible. The burgers were overcooked nearly burnt, and oily, and the chips were a meagre portion. No staff asked how the food was which is usual service elsewhere.

Not bad. Old-looking pub that had a good bitter (rarity in London) but the sports bar vibes are sometimes off-putting. Only had drinks. Location is nice (didn't sit outside but was lovely in the sun).

Ordered a simple avocado and egg breakfast when restaurant was nearly empty. 30 min later it finally comes and it is cold. Only thing that saved it was the avocado.

Absolute no no waited 40 minutes for food and when it did arrive was cold..fish & chips Burgers and was given back. Waited a further 30 minutes chips were hotter burgers still cold by this time I was livid but too hungry so ate two bites of the burger. £40 for two meals. This is twice this has happened here we will never return ...disgrace. We aren't Tourists !!!!!

The steak was wonderful! Rustic atmosphere and a quick walk from Tower Hotel. Service was friendly.

Great food, served quickly despite being very busy!!

After waiting longer than expected for my food, I politely asked about the status of my order. The waitress responded with, "This is not McDonald's, so you need to wait," which I found unprofessional and rude.

Had breakfast here this morning … we were the only people there ordering food …waited ages for our coffees …then another wait for our breakfast …by this time a few more couples had come in …when we finally got our food it was just warm …clearly it had been sitting for a while …we decided not to send it back as we would have had an even longer wait …service charge added at the time of ordering not very fair as the service was poor …would not go back very disappointed

Beautiful building and setting.

Short and sweet... Fish n Chips = awesome Bread puddin = awesome Service was absolutely quick, polite and not intrusive. Ambiance was great! I like this rustic style. By the way, the restaurant is upstairs and a little quieter than the pub downstairs where the atmosphere is great because there's football going on. :D So it was a very nice experience.

Bursting with charisma great drinks and great location

The fish and chips are still highly recommended.

Sundays are not good for vegetarians! The Sunday Roast menu only had roast cauliflower and a rainbow salad for mains. The cauliflower was a whole head just chucked in the oven, it didn’t feel like any thought had been put into it. And was £18 - OUCH! Service and atmosphere were good. They just really need to rethink their menu.

We love this pub! So much atmosphere and history in a brilliant location.

Beautiful and cool place in one of my favorite places in London. Super good food.

Picturesque pub in the St.Kathrins Docks, in the summer there are many tables outside like at the Heurigen (more massive, but sometimes just as shaky 😜), we always like to go there when we stay at Citizen M

Please, remove the plastic flowers. Makes the whole look tacky

The restaurant upstairs was closed, but we had burgers in the bar very tasty freshly made and hot as we're the fries.

Nice location, very popular, lots of beers to choose from, authentic style and particularly a place where groups like to go for having a drink and a chat. So very noisy😉.

Great pub in a great location, could do with more staff to serve but it was OK

A lovely atmosphere and dramatic backdrop with the water and boats. When ever family/friends come in from out of town, I make sure to bring them to this lovely pub. Food on the top floor is delicious!

I didn't enjoy my food. The bar was one sticky mess, and the tables were dirty. Too many TVs unless you were interested in football.

Beautiful pub! Way overcrowded. The upstairs was closed for some reason when we arrived and the downstairs was packed. Luckily we found a table at the last minute and enjoyed some drinks.

We had Sunday lunch for 7 at the Dickens Grill. Not too crowded, nice table and Adele gave absolutely wonderful service - she really went the extra mile for us. Food was good, good menu choices, no pressure to leave and it was a very happy Afternoon. Thank you The Dickens, Thank You Adele!

Stunning location and nice atmosphere, good looking g bar and great service, quick and polite 👍🏼👍🏼

Beautiful pub on the outside, large and spacious on the inside. Good size beer garden too. Food was tasty!

Great food we did had have 3 tower burgers and one plant based Guinness shandy and coke zero Order at the bar the barman speaking a bit of french that was good. Fast service nicely served and great taste... We had a table outside and could smoke...

Chips were dry - obviously sitting around under a warmer and overpriced for a very small portion Tables not clean

This place was recommended to us as one of the best for fish and chips in the city. It definitely is, the fish was perfect, the seasoning was perfect, the potatoes were perfect. It's very worth it. If you can sit on the terrace you have a view of the marina and if you are lucky you can see London Bridge. Since we arrived before they closed, the atmosphere was very subdued.

Sorry to say but this was a real disappointment for me this time. I have some really fond memories of here but as much as I like the place the fish and chips I had was err, not good. The fish was ok but the batter was way too thick and undercooked. It was difficult to eat. The peas were cold and undercooked too. The dish took a long time to come out and I was left with the feeling it may have been sitting on the counter for a while. I usually make it a point to visit each time I come to London but might give it a miss next time.

Very nice location, a bit expensive for what you get. We've actually been coming here for years but every year the staff got a little worse. The tables are sticky and dirty and depending on the type of person you meet at the bar, they are simply unfriendly and make inappropriate comments about your order that you can hardly understand at the rather loud bar. It was almost certainly our last visit. To see it from the outside it's nice but you should stay somewhere else.

Very questionable experience in one of the most beautiful old buildings in the city; My husband and I visited the Dickens Inn some time ago and were looking forward to returning. We were quite shocked by the poor and extremely unfriendly service and how dirty the establishment was and it was extremely loud. The house is definitely worth seeing, the food is okay and the prices are high - but where in London aren't they? What didn't work at all: The table was disgustingly dirty and only after asking several times did an assistant come who tidied up the table more poorly and seemed quite annoyed. The highlight of the whole experience: My husband was ignored at the bar for a quarter of an hour and then insulted in a rude manner - that's not how you treat your customers, especially because we always try to be polite. I really don't like writing bad reviews, but I think it's appropriate here and I can only advise you to avoid the Dickens Inn until their employees have undergone training in professional hospitality.

Moon - offered us the best seat in the house / but also the best service ever . Would highly recommend - he was brilliant.

We ate un the Grill on the 2nd floor, service was slow, hubby's fish and chips was nice , I had salmon which was swimming I'm grease...not to best 😥

Great place, lots of beers to choose from. Fish and chips are amazing!

Ate here twice. Tried to get a reservation for The Grill but it wasn’t possible. We ate in the bar, it’s fine, standard pub grub, decent portions & fast service. Everything comes out at the same time so be prepared. They also don’t do amendments to the menu. Plus they stop serving food at 9pm on the dot - no exceptions. We had really friendly bar servers Edgar & Shalim - both fun, friendly & remembered us. It’s beautiful pub, good food & great service.

It’s a nice building but honestly very expensive drinks and food is about spoons quality but twice the price

Beautiful pub with tasty food! We had a large booking and the staff was flawless.

We came at 5:30pm to eat, answer not sure we are really busy at the moment, 60% of the restaurants empty for a Saturday and the waitress act like no motivation at all. So we left for the bar, same issue, find a table full of glass dirty etc , we ask the waitress to remove everything and clean, he acts like no motivation and we ask to much … on top price really expensive, it’s sad because I like this pub but the service become worst and worst each time I come back …

Okay spot to stop for a drink, should you feel the need to. A bit mazey. Generic beer selection, if that bothers you. Central London prices, greater than seven quid for a pint of lager. Could do worse, could do better, could not care and just spend a whole afternoon there if you’ve given up on life.

The isn’t enough veggie/ vegan options. I have been served the saddest burger I have seen in years. It tasted like a shoe sole, there was no sauce. The salad wasn’t fresh, simple things that went so wrong there…Then I had to try a slice of pizza being so hungry and not able to finish my meal, this was like a supermarket pizza. Enjoy.

Nice place in a cracking marina area, real ale very nice, highly recommended.

Great location, there was a festival going on so felt very vibrant. Downstairs was very busy but upstairs eating was much calmer and well managed. Staff were great. Low scores for food as very limited vegetarian options. Most food was grilled meat but the vegetarian option was a curry, which wasn't really what you go to a pub lunch for. In the end I had 2 sides mac and cheese and a bowl of chips. All very nice but would have preferred better options on the main menu.

A nice place to go for a beer in an interesting neighborhood

Very nice in a lovely part of the city. Worth a visit.

Typical pub and restaurant behind Tower Bridge, but you get there from a completely unexpected marina in central London! High quality fish and chips at a fair price for the city. Must try

We had the pulled pork nachos and the chicken wings. The ambience is amazing, really rustic with the original wooden beams. The service is very good, the staff is very friendly, but you have to order at the counter and when we were there the upper floor was closed. We can fully recommend the nachos, there is no better dish to share here. The chicken wings were okay, not bad, nothing special. The staff will be happy to help you choose your beer. There is mainly ale. My opinion counts.

Beautiful venue in central London, in a lovely area. We went to eat for lunch, late, ordered at the counter, took two local beers and brought them to the table and then.....very long wait! The fish and chips were good, the burger, the only option for 'well done' cooking was charred! Despite the sauces it only tasted burnt, a real shame. Will come back to try the restaurant on the top floor!

We booked a table here but they couldn't find the booking in the system and made a big song and dance about it despite only one other table having guests in the whole time we were there. The food was fine and service was poor. Honestly, there are much better places at the docks to go to

Superb and huge pub. Great choice of ales and lots of seating. Happy days