Dickens Inn in Tower Hamlets

We’d booked a table so we’re seated upstairs in the grill restaurant. I was glad of this as downstairs was a bit dark for me. The service upstairs was exceptional- really attentive and on the ball. The scotch egg starter was lovely .. the burgers were good the chips however were a bit cardboardy and the peas were completely cold.

A unique and timeless place at the docks of St Katharine, 👍

Came for lunch for the second time at The Grill upstairs - had fish and chips which was okay but the chips were similar to a takeaway shop and not seasoned at all. The service was also very slow and not the most attentive, but the price is decent for what it is. Don’t think I would come back but it’s not bad.

A truly lovely, traditional English pub (full of character and history, dating back to the 1700's!) located 5 mins walk from Tower Bridge. Exceptionally atmospheric & very lively; popular with locals & tourists alike. We entertained ourselves (i.e. my party of 4) over a 'quieter' dinner setting in The Grill on the top floor, rather than in the Tavern Bar - however, these options cater to all needs. Very friendly & highly attentive staff. Delicious & well-portioned meals; I opted for the traditional fish & chips & minted peas, and was highly satisfied with my meal. Other recommended choices included the house burgers and chicken schnitzel. Definitely a venue worth returning to!

Such a shame. 15 years ago loved this place, but now unpleasant staff, really bad food, and 45 minutes to wait for it. Ordered 3 pizzas, all cold on arrival, and one roast cauliflower which was so hard my wife couldn’t cut into it with a knife. Ordered from the qr code at the table which didn’t work, so went to the bar to order which was more expensive!! When I pointed this out to the bar staff, they just shrugged their shoulders. How sad that what used to be such an exellent place with huge food portions, fun staff, and brilliant atmosphere has now turned into this expensive mess. Won’t go back there again.

Absolutely poorly run operation. Despite having "Famous Fish", it was undercooked and heavy on batter. Absolute rubbish. Don't waste youth time or money. All pay in advance for a reason.

Really lovely old Pub just a short walk from the Tower of London. It was a lovely day so we sat in the beer garden and the kids enjoyed their lunch and it was a great spot for an afternoon drink.

Typical restaurant in the heart of the docks, friendly staff, excellent food, quiet environment, excellent for spending happy moments with family and friends

Nice pub, a bit touristy, rather expensive. If the sun is out a drink on the balcony makes for a good afternoon.

Stopped off for here at the end of a day in London. It was quite busy but service was very quick and there were plenty of tables. The chicken wings were tasty and the steins of beer were most welcome!

Excellent location, terrible food.. perhaps if there was a more pub-like menu.. the hamburger rated 3

Nice building in a nice place, however when I visited the bar staff were enforcing queuing at the bar! That's not how pubs work in England, let's not lose this important aspect of pub culture.

Very nice location in the heart of London, just 400m from Tower Bridge. Very rustic, good service, food was average

What a gem of a pub in a brilliant location! The Dickens Inn is a large, characterful spot right on St. Katharine Docks, perfect for a relaxed pint with a view. Had a lovely glass of Orchard Thieves cider—cold, crisp, and absolutely hit the spot. The service was quick and genuinely friendly, which made the whole experience even better. Great atmosphere, plenty of space, and a perfect place to unwind.

Ho cenato nel ristorante The Grill. Posizione molto tranquilla in un incantevole porto nei pressi della Torre di Londra (sembra di essere in un piccolo porto del Mediterraneo, non a Londra). Personale gentile e molto professionale, con particolare attenzione agli allergeni. Ottimo fish and chips che ha soddisfatto appieno le aspettative. Prezzi in linea con quelli di Londra. Consigliato. Da ritornare.

Good food and drink. Tends to be super busy so service gets a knock. Staff try their best and all in all a good pub experience. Sitting outside would be much nicer if you were not surrounded by billowing tobacco smoke.

One of my favourite spots in London for pizza. It’s such a lovely place to come to on a sunny day. Sitting outside on the balcony with all the flowers overlooking St Katherine’s Docks, it’s beautiful.

Wonderful ambience with great atmosphere..

The building was amazing and old Good food and beer Great outdoor seating Amazing balcony Great location Highly recommended even just for a quick drink

Lots of people, standard food. Supposedly a historic place.

This is a beautiful pub located within St. Katherine’s dock close to Tower Bridge and the Tower of London. A very busy a popular place to visit particularly in nice weather. The drink selection is vast and despite queues you will not wait long to be served. What lets the Dickens Inn down is the food itself terrible what sounds and reads well is nothing better than I would get at a well known UK pub chain ending in Spoons. For the price I paid for a spicy chicken shawarma I was expecting more and when I say more I mean I received a small portion. I would definitely visit the pub again and would recommend a visit but only for drinks.

Had a wonderful experience today at The Grill at The Dickens Inn. Was given an excellent table outside with a good view of the Tower Bridge and dined on their scotch egg and Bloody Mary (spicy just how I like it!) which were both amazing. I recommend requesting Moon as a server if you can. He was very attentive and welcoming, and checked in on me many times to make sure I was having a good time. Strong recommend if you're looking for a filling meal with a good atmosphere.

Me esforcé un poco por ver esto como había surgido en algunas investigaciones. El piso de arriba estaba cerrado por lo que no había vista de hablar; se sentó en el piso principal estilo pub. El servicio era raro - orden en el mostrador, nos equivocamos de orden, tuvimos que volver a pedir postre incluido. Porciones grandes; comida sabrosa excepto la salsa tártara.

Food looked and tasted worse than my home-cooked meals. Dry burger, dry salmon swimming in oil and water, super dry and tasteless risotto.. no effort in presentation… speechless.

Rude staff (mainly one barman), food okay, beer selection not great, lovely decor and location.

Fui a otro el sábado pasado, que era un día gloriosamente soleado, así que comprensiblemente el pub estaba lleno. El personal de servicio amable y nos sentamos y tuvimos un aperitivo y una bebida. El horror que siguió cuando fui con las damas fue increíble. 8 baños. 4 a la izquierda estaban todos fuera de servicio que dejó 4 a la derecha. Uno estaba comprometido y los otros tres eran más que repugnantes. Rebosante de papel y cosas peores y el olor era horrendo. Le informé a un miembro del personal que dijo que sé que algunas personas lo han mencionado como un error que no tenemos tiempo para atenderlos. Salimos inmediatamente y fuimos al hotel Tower a tomar una copa. Honestamente, no puedo creer que los baños quedaran en un estado tan terrible. Debo estar de visita por un buen tiempo ahora.

Lovely location, the sunday roast was a disappointment, as many other reviews have pointed out. The management should really look into customers' feedback and do something about it. I ordered the cauliflower roast and it was bland, poorly cooked, assembled and seasoned. Other friends who ordered the chicken and beef roast shared similar disappointing feedback. What a shame.

The Dickens Inn has a beautiful historical charm and a great location in St. Katharine Docks, which makes it a lovely place to visit. Unfortunately, the Sunday roast was a real letdown. I ordered the vegan roast, which turned out to be a whole cauliflower that was both undercooked and under-seasoned—bland and difficult to cut through. For the price, I expected something more thoughtfully prepared. It’s a shame because the atmosphere is great, but the food didn’t live up to the setting. Wouldn’t rush back for the roast.

Good range of beers, nice to sit outside in the early spring sunshine

food very poor and disappointing. so bad sent one dish back and second plate of food served on plate so cold could have come out of a fridge. veg roast cauliflower dish raw/uncooked. Avoid will never go back.

Really disgusting food, don’t waste your money on it! Caesar salad was basically iceberg lettuce with no flavour. Vegan burger was horrible. Nice location but a no for food!

A nice place to see...at night. Nice atmosphere.

A lovely traditional pub near St Kathryn's Dock. Great atmosphere.

We liked the beautiful place, the view, and the delicious food.

Guy at the bar managed to serve us and take our money without once looking at us or acknowledging our existence, instead continuing a conversation with someone else throughout, even when we thanked him there was not a flicker. It was like being served by a particularly ignorant vending machine. No amount of Insta-friendly hanging baskets can make up for rude staff.

I like this pub but I gave it this rating because the experience I had from a worker was disgusting. He was rude, provocative and to be honest a dick.

It’s just great , You feel as you in nice film Great to get away from hustle and bustle. Just relaxing with the boats and Tower bridge

We were excited to come to this place but we were disappointed with the food. The risotto didn’t have rice (which is the main point of risotto right?) and the mac and cheese didn’t taste at all (something really difficult to find). The salad was good though. I really think the food can be improved a lot in this restaurant

I really like this place, mainly for its view and location. The pub spans multiple floors, and you can sit on the balcony, which offers an even better view. The food is decent.

Decent food and nice atmosphere. Compliments and appreciation to the manager who was professional and apologetic for the slower than usual service. Has great potential to be an excellent spot with some service tweaks and improvement.

Went with a friend for a dinner at their Grill which is a nice restaurant on the top floor. The atmosphere was great, staff were very friendly and nice, and the food was amazing! And all away from the noise from the pub downstairs so I could have a nice conversation with my friend. We’re definitely coming again!

Had a nice early dinner in the upstairs.

The food was brilliant (lovely beef roast) we turned up with no booking at 3pm and managed to get a table. Really fast service and the venue is in a great location and fairly priced. Would recommend!

Food was good, service was excellent many thanks to my server Abdullah

Fabulous food, fabulous staff, beautiful pub ! It's a must if visiting tower bridge area!

Very nice place :D great location, good food and helpful servers

I have never left a review that was negative but I had such a poor experience at The Dickens Inn for the Saturday rugby games. The bartenders were purposely picking people to serve, and ignoring others. My partner and I waited 40 minutes in line, and another 10 minutes at the front trying to get someone’s attention. One woman blatantly looked it as and looked to someone else to serve. (Short brown hair, worst behaviour I’ve seen from bar staff). We ended up leaving. I would not recommend this place for anyone looking for a good bar/game day experience.

The Grill at The Dickens Inn has a rustic ambiance with wooden beams and a cozy atmosphere. We ordered a burger n Seabass fish. The burger was generously portioned and well-cooked, while the seabass was fresh and flavorful, though the bed of vegetables was inconsistently heated, with some parts even cold. Service was good, and the overall experience was pleasant. The starters creamy mushroom w spinach was amazing. However, the apple berry crumble was just average—not particularly memorable. Overall, I’d rate the experience a 3.5 out of 5.

Very authentic and pleasant atmosphere

This is one of the BEST pubs in london! I absolutely love taking my friends and family here and it’s always a great experience. It’s in a prime location next to the Tower of London / Tower Bridge and sits hidden just off from the Themes at St Kathryns way. The food here is always very good (classic pub food) and the atmosphere here is great! You’ll meet some great people at this pub, it’s not really much of a locals pub as such as you’ll meet people from all around the world just sat on tables next to you. I tend to have the pepperoni pizza and it’s absolutely delicious. The prices aren’t too expensive either given its location. The service is always excellent and the bar staff are always a pleasure to talk to. This is my favourite London pub and I always recommend it to anyone I know who’s going to London.

Staff was very rude. Don’t go there expecting good services

We only stoped by, this time, for one drink at 7pm on a Friday, and it wasn't too busy. I've been there in the past, and it's been really busy. The staff were friendly.

The restaurant was stunning. However the food weren’t at their best. The fish was crispy as i like it however it needed a bit of salt that i couldn’t find on any table or stand. The chicken wings were dry. The staff were friendly.

It's very atmospheric inside, but the food is... okay. The portions are potentially large, but in reality most of them are greasy breading. I wouldn't choose it again, the prices are completely inadequate to the quality. Service ok.

We went this evening, we had the fish and chips and it is the best we have eaten in recent days. We also had the delicious sandwich. The staff were helpful and friendly. A pleasant and welcoming atmosphere.

Wife had roast beef dinner i had spicy pepperoni pizza.Both cleaned the plates Lots of tvs showing sports.Massive place and large beer garden and seating on the veranda .

It was so amazing after a long city walk to sit down on the porch , enjoy the sunshine with a cold beer. Highly recommended!

Very nice place to go eat fish and chips and a good beer

We were there with a large group, the wait staff were friendly and professional. We ate a classic fried chicken, it was good. Recommended.

Lovely location,clean and well presented pub, bit expensive for a pint but that's the location! Give the cleaner a raise, nice to have pristine clean toilets!!!! Be nice to have some more local and small breweries on tap

Beautiful pub in the middle of St catherines dock, just a few steps away from the tower bridge. It tends to be very busy in the evening and during the weekends but it is lovely

The building and atmosphere is nice. They could do better with the food.

Very disappointed after eventually visiting this historic place. First impression was the plastic flowers hanging outside, go without with the season rather than plastic. Lots of dirty tables when walking through to find a table. Ordered a pizza and loaded fries. The smallest bowl of chips for the price arrived with our pizza. The pizza itself was nice but the egg on the top was raw, still lots of uncooked white. I took it back which they replaced with a new well cooked pizza and a very rubbery over cooked egg. I wanted the runny yolk just not the raw white! Won't be coming back unfortunately.

Adorable building and only a few mins walk from tower bridge #historic

We arrived without a reservation and were seated immediately, a nice table near the window overlooking the port. We ordered fish and chips and it was very good. The service was attentive and fast.

Wonderful location, we had a business lunch on Thursday. I had the fish & chips it was delicious.

Lively spot due to offices nearby. Outdoor seating as well. Decent but not extensive beer selection

A nice place, typical London. The restaurant was very quiet, I liked the bar/tavern downstairs where they also serve food.

very very slow...more than 40 minutes waiting for the food...not recommended

Well located pub, with a beautiful view of the marina. Excellent Fish and ships

I was looking for a quiet place to eat Sunday roast (typical in London) and I booked in advance, which was a total success. The waiters were very friendly and attentive, the place was quiet and reminiscent of another era. The food was very delicious, although if you eat fast food it may be a little bland, however, in my opinion it was delicious.

Nice restaurant! Great atmosphere and delicious food

No reception or table service for 1st floor diners and not recommended for silent talks or calm dates. Ground floor pub vibe is proper English pub vibe and all you could ask for with friends.

Fantastic pub lovley staff very helpful good sport on televisions good Socail pub 😁 Always attend to this pub if ever around st Katherine docks lovely pub and got great staff and happy to help 😀 also do table service to your table took advantage as was busy so sat outside and was good and good looks really good to ... Highly suggest it ..

No card payment possible, we had to run to the machine and get cash. Service fee was still charged. No accommodating

Good meal here. Quick service and really nice surroundings. Just very loud so cannot talk properly.

Excellent food and service. Bogdon and Rob were fantastic, offering charm and wit to a wonderful meal.

Service is 0 Made a reservation(days prior) for birthday celebration on 17.02 at The Grill upstairs, only to be called 1 hour before the reservation and be told the Grill does not work for Jan and Feb. Absolutely ridiculous! The conversation wasn't particularly apologetic either and not too concerned that they didn't inform us in advance. Also impossible to get hold of the place to make reservations by phone. Very poor service.

Great place. A must visit building and dock areas

Awesome pub! So much choses & atmosphere. We had to wait for quite a bit for our food (just chips took like 15-20 mins to get for some reason), but the taste was amazing!! Quite an overpriced place, but such a great location in the centre.

Outstanding venue in the heart of the revitalised docks.

Always nice to sit and enjoy a nice meal without having to rush.

Very nice pub/restaurant with lots of locals. Fast service and tasty food and drinks.

Wonderful atmosphere. Very good craft beers. The food is also great.

Very nice staff! Even though we were informed that we would have to wait about 30 minutes, the waiter apologized for that. After ordering, we received our ciders and fish 'n chips within a very short time. Both are highly recommended. If we are in London again, we would be happy to come back.

This pub is by the Tower Hotel. It's in the Dock area, but a little more expensive, but don't be put off.

Beautiful!! Order and pay directly from the table, via qur-code... fantastic even with children aged 9 and 13

An old English pub with atmosphere. Great place, I recommend it

The most beautiful and cozy pub in London

If you want to experience a real British pub feel, go here. Feels like being on board an old ship. Fantastic view of the marina and located in an exciting area to roam around. Good British food and a fast and good service.

Called in for a burger and a pint plus some sightseeing of tower bridge good location, prices not too bad for London and the quantity of the food & drink was good.

Great atmosphere and cool pub but super expensive pints

Service good, enjoyable atmosphere.

Located on the St Kathrine Marina, this pub inhabits a rather amazing building, with real character. My work colleagues and I had a very pleasant evening there. The food was fresh and well-presented and the drinks choice didn't disappoint either. The atmosphere was also rather cosy and welcoming, and we will certainly be back!

A place where you can feel a classic atmosphere. Recommended if you visit Tower Bridge. Perhaps because it was break time, there was no one on the second floor, so I used the pub on the first floor, and it was nice to have a sports channel on.

The entrance boasts "the best Sunday roast in town" - though which town remains a mystery. Externally, the Dickens Inn looks appealing, but the interior disappoints. The atmosphere lacks cosiness, with a cold room and poorly insulated windows that allow chilling drafts. The food falls far below expectations. The Sunday roast is arguably the worst I've encountered. The roast beef was tough and riddled with nerves. Vegetables were barely cooked, particularly the carrots and broccoli. The chicken was chewy, and the fish and chips were equally subpar. Service was imprecise. When we ordered 250ml of wine, only 175ml arrived, requiring us to request the remainder. Desserts came with a custard cream or ice cream option, but the staff arbitrarily served custard cream without asking our preference. I don't think I will dine there again, the city offers much better places than this.

Recommended for eating Fish and Chips, good.

Nice restaurant, warm atmosphere and very good fish and chips!

Cold food , unfriendly staff and no atmosphere . Never going back

Disappointing Experience at The Dickens Inn (the Grill) The place itself is charming, with a privileged location by the marina. However, my experience as a diner left a lot to be desired. I went on a Sunday with the idea of trying their famous "sunday roast," but I was greatly disappointed. The food was mediocre, a piece of chicken that seemed hastily cooked and mixed with vegetables without much care. The worst part was the service. The waitress assigned to our table seemed disinterested and unwilling to meet our needs. Not only did she have difficulty understanding our questions, but her attitude was quite unpleasant. It's a shame that a place with so much potential is marred by mediocre food and such poor service.