Greyhound Restaurant in Wigan

Avoids at all cost this hotel is not clean so the kitchen must be as bad , go elsewhere and have decent food .

The hotel was in a total state of disrepair, cracked tiles in bathroom, burn marks in the carpet, all surfaces scratched stained and dirty. Door lock to room was loosely held on bu exposed screws, no air conditioning making room unbearably hot and if open windows very noisy as on main a road to Manchester. My list of issues goes on and would take up massive of space. On contacting the hotel to address these issues they had no interest what so ever. I left hotel very early in the morning as could not bear to stay there any longer.

Awful place with awful rude staff, don’t waste time your time and food is awful and never anything left, staff were more interested in there night out then serving customers, one staff member which was very unhygienic literally turned her back on my my wife kid conversation when she was trying to explain that part of group did not work want to pay as no food was available

The food was ok but there was a guy filming from the hotel. He apprently streams it live on Facebook. Personally I found it odd as kids go there !!!

Please don't go here went her for a quiet drink at 6 o'clock went to the bar for some drinks and some bloke said I have just been to the toilet and had a s*** and I have wiped my a*** all I wanted was a quiet drink after working all week then some women who was watching football swering at the TV why her 6 year old daughter was running around the pub all the time.i have now been told that people who are on benefits are staying there please don't stay there and definitely don't go to the bar its disgusting please close this place down or get it back to what it was 2 years ago

Been going to greyhound for years for a couple of drinks a few times a week went today 29/08/20 Won't be going again seems to be letting people stay who seem to be on drugs.i overheard 1 bloke saying he was staying there and just come out of prison not the same place before lockdown.

Four of us went on christmas day for dinner, the food was excellent as was all the staff who was working.Very pleasent atmoshere.Tables were nicely presented.

Lovely ambience, plentiful beer, excellent fish & chips. What more does one want in a good-ol pub :)

The hotel bedrooms were very clean but the evening meal was not very nice it was a national holiday to Liverpool and tartan park. For evening meal a Chicken curry Luke warm. Tacky rice. Fish pie very sloppy no topping. No veg. Bar closed at 1025 toldto move into reception. No seating there. Breakfast a lot better but we will not be going again. The sweet at night was a piece of cake I think very sloppy

I stayed for one night on a business trip , staff were engaging ,food was good and value for money ,good selection , well presented and fresh, nothing was to much trouble for the staff I meet on my trip .

great food, good value and perfect service. Staff are amazing. I am a regular customer. See you soon again.

Should be closed down - the ‘caverey’ (sic) had nothing to carve! A tray of chicken bones they called a curry and array of greasy unappetising ribs that you need to be desperate to try. I ordered fish and chips thinking that no chef could get that wrong- the chips were raw in the middle and inedible- if you really have to eat here, buy a packet of crisps

Ate here on a National trip, it was a set menu of soup, beef carvery and choice of sweet, everything was cooked perfectly and tasted delicious. I’m giving it four out of five as the soup wasn’t quite as hot as it should have been and no choice of any other meat than beef on the carvery.

My family had a basic bar meal, they said it was ok The breakfasts were nice, buffet style, so could have more if you wanted

un friendly not polite doesnt make your stay welcoming non interested in there customers a cold distant service

Had a birthday sunday lunch as my husband was 60 and my son was 24 - There were 12 of us and they had arranged the table into one long table, the carvery menu is great as everyone can load there plate with food and veg they can enjoy - even had a separate vegetarian menu and waited until this was ready before inviting the rest of the party to choose there food very considerate. Starters and sweets were served to the table, lovely red and white wine (in ice) and would split the bill if you wanted this. I come to the greyhound for sunday lunch at least once a month I really enjoy the service and the carvery would highly recommend

Was going to have lunch in this place but was extremely disabppointed with the menu on offer. Had a large (pint) diet cok instead at £2.20

Met some friends for a catch up.

In September 2017 a dozen or so people used the place for a day at the races as it published itself as a sporting lodge Inn we got the races and bed breakfast and evening meal which was a very good deal but wilst there someone noticed there deal for new years eve gala wth buffet and entertainment so some of us booked as we had enjoyed a very good weekend. But today the 2nd January 2018 we returned to our homes very disappointed and angry because the evening was a total desaster as the buffet was chilli , meatballs ,pasta, not the large buffet we usually have at a large event and the price we paid, the entertainment was poor we had a DJ who must have done kids birthday parties as he tried to get people to do silly daft things a when know one got up he spat out his dummy he was the worst DJ I have ever seen. I have never seen so many people around a reception waiting to complain, we will never take the risk to use this sporting Inn again and we await the response to our complaint.

The worst hotel I have ever stayed at, rooms are basic, no hot water in the shower for two days and complained and was told it was fixed and it was not and after complaining we were told we could get one night refunded and would get it on check out, and was told on checking out that they knew nothing of the refund and had to ring the hotel management when we got home to sort it out not professional and the in convinence of it. I will not advise anyone to stay ere , didn't eat the food so can't judge that . Staff were noy that friendly or helpful at all.

Called in today just after 3pm as we had missed lunch and had a long drive ahead of us. We went to the bar and ordered and paid for the food. The pub was dark dingy and in need of a good overall. We moved table 4 times whilst waiting for our food as the 1st one had the draft coming through a closed door, the 2nd one was too close to a smashed up machine with glass everywhere as the pub had been broken into during the night, the 3rd was draft from the old windows that didn't shut properly and finally we settled on the 4th near a radiator. The food came eventually. I had the stew which was spicy, not very warm and the meat was like old leather boots and my colleague had the Gammon which was very nice but the chips were undercooked as were the 2 peoples chips on the next table. The toilets were filthy and the door fastener didnt work nor did the taps as the water came out of the top and all over the worktop. I certainly wouldn't go there

sticky tables, cold lasagna, meals served out of order... not nice.... just a drinking pub although they advertise cask and never have it on!

Me esperaba era un restaurante Brewers Fayre marstons/estilo, pero no lo es. Todo estaba sucio de las mesas para el menú.

Habíamos reservado para alojar sólo por una noche, y quería ver el fútbol en el pub así que pensamos pedir comida. Lo primero que dijeron que hay una espera de 40 minutos, pero todavía se puede pedir así que una vez que decidimos lo que queríamos que nos fuimos al bar a fin de que no pida, vuelva en unos 10 minutos. Y lo hicimos. La camarera tenía una actitud terrible y actuó como ella ni siquiera quería servir.

Customer service good, varied menu but also daily carvery, also separate menu and will accommodate special requests.

Abysmal! Simply Abysmal. Food warm at best despite being burnt. No one came to see if everything was OK, obviously because they knew it wasn't. So wish I'd thought to read reviews on TripAdvisor before coming in. Seriously, pity the people who are actually staying...

Turquía y carne fue hecha y seca, el jamón estaba bien, con buena variedad de verduras, pero fría. pudines yorkshire pastoso. pobres eran el esfuerzo.

Went to the greyhound after avoiding for 6 years, well what a meal, massive portions and a great price, waiting on staff seemed to struggle even with a few tables, but that aside, whatever is happening there it seems to be getting alot better, the burgers which were so meaty and tasty! and if you dont really fancy much try a side of sweet potato fries, massive portion and so tasty!

Lo único bueno fue servicio rápido, incluso aclarar los platos mientras la gente todavía comiendo. La comida era terrible, buen trabajo de pociones era tan pequeño. No valía la pena dirtying sopa un plato y si no tienes sopa como entrante que no dan pan. Tres incorporadas dos patatas diminutas que parecían zanahorias congeladas y tiras de un centímetro de largo cerdo financiarlo en manta. Ni siquiera conseguir una taza de café o Misa del Gallo y todo por pastel de 30, nunca más.

The meal was a carvery type meal, which was average at best. Veg had seen it's best probably out too long.

The carvery was good, depending on when you go they have different offers on. Not always the cleanest of places.

the place was dirty and the male toilets were broken due to lack of upkeep. the barmaid was lovely however never there when needed. the food menu seems inviting but extremely over priced. the steak sandwich was a slice of steak in-between to pieces of white bread. the fish and chips were edible. we decided to share a chicken club sandwich and it was massive and actually not too bad however i have never had a chicken club sandwich with a slice of bacon in it, chopped up yes, but never a slice. it was probably left over from the ok breakfast. at night-time it is a very loud pub. we were there for the pub quiz and the mic was so loud we had to sit outside on the lovely park picnic bench...on the roundabout...opposite the very bright petrol station. when we came down for breakfast the plate hadn't been cleared off the tables so we had to pile them up. we asked the waitress for cutlery and got a blank face so asked for knives and forks which were then thrown onto the table. because the table hadn't been cleared, and we were too scared to ask the lady for a cup, we had to go hunting for a clean one. very poor service poor food, poor atmosphere and sticky tables

I have been here several times and the last few times have been awful-we won't be visiting again in a hurry. Not enough staff (and when there are any staff available tgeyrexeither ride and miserable as sin or completely incompetent), lobgxwaits for good tgat, quite frankly, I would be ashamed to serve to my dog. Very poor-so sad as we used to be frequent visitors. Avoid at all costs, and certainly don't waste your money hosting a function there!

I went with my family for a meal here recently - being new to the area we are trying out different resturants and this one is by far the worst. We waited over 5 mins to be seated - we were just standing there - no one asked us if we needed any assistance. Then waited a further 10 mins for someone to take a drinks order from us - bearing in mind the resturant and bar had no customers apart from us at that point. We ordered our food - King prawns ( as a main ) - I recieved a bowl of rocket with 10 small prawns and a few bits of bread and this was £11.00 - I found it completley shocking at the lack of food on my plate for the money. We complained to the waitress who to be quite frank couldnt care less and made up some excuse about having a new chef that didnt know the menu. With a bill of £65.00 at the end there is absolutley no way I would ever visit this resturant again - given the amount of establishments there are in the area you can get so much more for your money - Poor service, Poor food and massivly over priced. Avoid at all costs.

As part of our hotel package we had breakfast at the Greyhound Restaurant. We were welcomed by the most miserable old woman I've ever met who asked for our room number and served us tea/coffee. The food is average, it's a buffet all you can eat (full english). The scrambled egg was soggy and bacon greasy.

Let's start with the positives; staff were polite. Otherwise it would be one star. But they are up against it; woefully understaffed; big queue for bar even though empty ; toilets leaking in gents; food order screwed up; steaks over cooked; place is generally grotty. Never again for me.

utterly enjoy my carvery as much as the next person, i haven't eaten at the greyhound for many years but on the off chance i thought i would give it a go! well i was so surprised! everything displayed looked as good as it tasted, Im a man of a large appetite and im pleased to say this beat the Toby carvery! either someone has took over the kitchen or a miracle has happened but i will definitely return and with friends

Enjoyed a nicely cooked lunch. We had mac n cheese with chicken and a club sandwich. Both very nice indeed. Coffee was warm, not very hot. Although mid afternoon we were offered a table on our own in the small restaurant area but instead ate in the bar area. The furniture looked very tired and well used. Surroundings let this place down. Would have given 3 stars but bar maid was pleasant and attentive. Probably would not return.

Great place great food very friendly and hope to return very soon.If you want a good carvery please visit this pub.

the food is more than expected and the service as stated is well above the best. will be back very soon.

There's nothing special about the food here. Typical hotel fare. As with many carveries some of the dishes could have been warmer

First time here as a suggestion while driving past. We called in on the Sunday which was Carveray. The interior wasn't that impressive very basic and a little withdrawn and sad. The carveray greeted us on a little set at the back of the room and we was seated to a table in the corner up some steps. We was very exposed to the foyer at the left hand side to us. I ordered Brocolie and Stilton soup and my Husband got the pate. The soup was Luke warm and very watery, more like a broth than a soup. My husbands pate had a dry rim across. While eating I had a look around (as you can see from my reviews I eat at some beautiful hotels/restaurants around the world) I noticed bits of food, smeared Windows and dusty pvc. Was not attractive. It became an oven with the windows, so we asked if we could lower the blinds (how silly of me! They don't work!) the caveray it self wasn't bad! Dry hard as nails balls of stuffing, gammon ok and the rest of the meat mediocre. I couldn't understand why the gravy wasn't at the end of the serving tables???? Not a lot of condiment choices. Overall not that very impressive. One last thing I do hope that chocolate wrapper was moved from the foye table? I notice everything to which this makes my dinning experience........ Make some improvements and who knows!

Went for dinner whilst staying in Leigh. We had salmon and mixed veg from the carvery. No complaints, standard carvery food.

We decided to call in here for something to eat after we had visited Bents Garden Centre. It was just before 8pm and we went into the restaurant area of the pub which had two other couples inside. We were given the menus which contained your average pub grub. My wife had the Cheese & Onion pie, I had the Chicken. We waited over twenty minutes for the food to arrive and when it did it did not look very appetising. We asked for condiments and were given a couple of opened sauce bottles, I asked for salad cream and all they had was mayonnaise. My chicken was overcooked and extremely dry and my wife's pie was tasteless with a crust that was difficult to cut. The food and service were both poor and we certainly won't be going back any time soon, we also would not recommended it .

Stayed at the hotel for one night as going to the races. We decided to eat here rather than Haydock. The menu was vast and I had plenty of choice. We were told there was a 50 mins wait but it came within 20mins. We chose the wraps, both different ones, but both came looking nice, with chips and garnish and we both enjoyed it

The Greyhound offers a 2 course meal for £9 on certain menu items up to 19,00, reasonable value for money,

Brilliant,Helpful,we all had a good time...Very pleased with the food and service...very friendly staff, most had Carvery,hunter chicken really good,all desserts r yummy..we all had a good time,my mother in law had a good surprise...xxxx

My family and I went to Greyhound restaurant for lunch, and was very disappointed. The staff was friendly, and good service. Although the food took a long time to arrive, and was the one of the worse quality I've had, so was my families. The menu stated it had home cooked chips & tasted like cheap oven chips, the fish was mainly batter, and my family stated that there food was poor and tasteless. Sorry to say I definitely won't be going back.

For £9 take the nachos then scampi. The chicken strips is not enough and the corned beef cobbler more like a soup.

Had to find staff to get a table; ambience like a motorway services; waiting staff slow and unhelpful; food uninspiring; not good value for money. We will not be back

love the variety of food available love the carvery daily relaxed atmosphere and obliging staff nice desserts too

We booked the Haydock suite for a carvery meal for 34 people to celebrate my Mum's 80th birthday. We had our own bar which served till 10.00pm and was pretty well stocked. The meal itself was lovely, from the starters right through to the desserts and the staff did a great job of making sure everyone got what they'd ordered, including dealing with a few last minute changes. All in all, we had a fantastic day.

ate here 3 or 4 times previously and rated it ok, however after waiting 50mins between starter and main course during a quiet period, I wont be going again. Food average at best, all in all a poor experience

Having stayed here on a few occasions, and eaten in ocassion we decided that as we were in the area we did take an early lunch.As my wife is now disabled I look at the places we visit now from a disabled customers view.Parking was adequate with a number of spaces and there was a ramp into the pub so very good on that front .We only had light bites my wife has soup and a bun which she enjoyed I had a steak and onion sandwich which came with a side salad and chips ,all was resonably price and excellent value ,a good cold pint of Guinness and all was served with a welcome smile.Will certainly return and highly recommend.

We recently visited this restaurant taking with us a voucher from the local paper for two mains for £10 valid until Feb 28thWhen we presented this voucher, before we ordered, we were informed that it was no longer valid becaue they had changed the menu. Should we have argued the case?

Enjoyed an ample breakfast with really cheerful chatty service. The full English breakfast was most enjoyable with good variety.

Well the food was cheap and cheerful, but the service was terrible, I couldn't for the life of me catch an eye, my colleague stood up and waved a napkin in both hands, another have up and walked out, I had to whistle in the end,and the lady was most upset with me, even when I explained, I then had to go through it all again on my own for the bill, in the end I got up and started to walk out, and received"the attitude" never, ever again!!! ABYSMAL!!!!!!:-(

visited at weekend with my mum and her partner for sunday dinner , we were told the restaurant was busy so had to eat in the bar area which was ok ish, barmaid was nice and cleaned a table for us , when we found the carvery had to wait to be served as nobody was there, portions of meat on the small side i've had thicker bacon, food was of an ok standard, advise to up the size.Found that the restaurant was half empty due to all tables being reserved for a coach party.

Meat and veg dried up as had clearly been standing there for ages. Expensive and my advice would be to go to the Toby carvery up the road which is far superior!

Twelve for us dined here for mothers day and at £12.95 a head it was reasonabley good value although I was a little sceptical has to what to expect. The menu was a three course set meal which included a carvery. The food on the whole was quite good although it could have been better if it had been hotter and the vedge cooked better although the meats were very good.The waiting on staff were very friendly and the chef on the carvery was very friendly and accommodating. Overall not too bad but it seemed not to have any management in attendance actually being visable and overseeing things and communicating with the paying customer.

We started with garlic mushrooms which were delicious,my hubby chose the sausage and mash next,which was mashed potato topped with a large circular Cumberland type sausage which he said was very nice,I opted for the carvery and chose the pork which was ok but the small amount of stuffing that was left in the dish was dry and stuck to the sides,I didn't see any apple sauce but maybe would have got some if I had asked,the roast and baby new potatoes were lovely,nice carrots,cabbage and cauliflower cheese although there was no spoon to actually get any cheese sauce,the green beans were very under cooked and the baby sprouts,which looked very nice,were next door to raw.

Celebrated a family birthday here with thirteen people. The carvery was excellent with succulent turkey, tender beef and ham and the selection of vegetables was good (what a pleasant change to find the roast parsnips and potatoes crisp and the vegetables not soggy). Good selection of starters and desserts and the wine was fairly priced. Service was friendly and efficient and the room was pleasant. Very good value for the meal provided and would recommend.

We booked an early valentines meal for the 13th feb and when we arrived our table was decorated with hearts and flowers and looked fantastic. The menu choice was great, the food was cooked perfectly and the staff were friendly and attentive plus the price was great too, really good value, we will be back.

This restaurant has really improved in the last month, with a new chef on board it surpassed all expectations. Friendly staff, great value and food cooked perfecty, presented beautifully. Well Done Greyhound, we will be back…. soon (next week :)

was a little concerned to find the 6 of us were the only diners,. shouldn't have 5 had carvery and 1 went for the fish.food was hot plentiful and tasty and £62 for 6 mains and deserts and a round of drinks I thought was great value will definitely be going again

I had the carvery meals which were well cooked and hot. Breakfast had lots of choice and again good.The staff were very friendly. Only negative the restaurant was very chilly so I didn't linger.

Food, less than average. Entertainment was diabolical, the singer was more or less doing karaoke and created no atmosphere whatsoever bearing in mind guests were there on Christmas parties

I recently took my elderly parents out to lunch, they are 83 + 92 years old and have both recently been ill, so this was meant to be a treat! I rang in the morning to check if there was a carvery that day and was told that there was. We arrived at 12 o'clock to be told that there was NO carvery that day. We decided to stay to avoid any discomfort to the old folks. What a mistake! We chose from the menu but out of 4 meals were told that 2 of our choices were not available. What we finally did get was rubbish! There were people getting up and leaving as we were waiting for our meals, which took 40 minutes and there were only a handful of people in there. As we had a lot of time waiting for meals in the cold, we also realised how dirty and shabby it was! The only good point was that the blonde lady who was working behind the bar, and waiting the tables was as helpful as she could be. She was on her on own and was doing everything. She was very embarrassed and apologetic. What a shame a good worker, with excellent customer service skills wasted, trying to do a good job. I cant stress enough don't bother, you will be disappointed.

When we arrived, there was no record of our reservation, which I had made at 21.20 on Wednesday 12th June. At no stage in the call was I advised that a deposit was required. We turned up on the Sunday and were advised that the only booking for 13 was not in my name. The waitress (Susan) took me through to reception to try and sort something out and I cannot praise her enough. The duty manager on the other hand, was at best ambivalent at worst quite rude. He shrugged his shoulders and advised me that 'they should have told you you needed to pay a deposit'. There was no apology or let me see what I can do for you. Susan sorted our table out in the bar which was great. We ordered our meal and the starters were fine, except 4 of us had the wrong mushroom starter. The main courses - carvery was not great, the veg was not cooked ( I enjoy al dente, but these were verging on raw), the turkey was really fatty, the beef that was brought out looked as if it had been steamed rather than roasted and several of the party left theirs, the onion gravy had raw onions thrown in to it. The childrens meals we ordered didn't come out until 5-10 minutes after ours.The desserts we had to chase as by this time we had been there for 2 hours and the children were becoming tired. These were very nice, but again 2 of our party waited 5-10 minutes for their warm desserts. I went back through to reception to ask for an address to contact to make a complaint, they duty manager advised me to tell him and he would pass it on. This I declined as I am not confident that anything would have happened and I really want to get across how angry I was that our fathers day was ruined. I am so disappointed and have been for our Christmas meal for the last 2 years and I have always praised the food and service at the Greyhound, but I feel completely let down on what should have been a special day.