Greggs in Shepway

Sadly not the best experience. Not her fault but the waitress had no clue what she was doing and had to get kitchen staff to help with the making of drinks. The latte was more like a cappuccino, and the chai latte, I have no idea what that was but it tasted vile with some kind of film on the top that looked like something scraped off the beach. We only went for warm sandwiches and just wanted a bite to eat, and frankly it looked like something i could do (and as simple as that) at home. Very disappointed. For an Italian New York Deli I expected more. Won’t be returning.

Had really bad experiences this morning subway in cheriton branch.The male person who was served us didnot have any customers service manners. We went to get our wrap so close to paying he was like, you can only have three different sauce of your choice. I said,Well didn't know we can only choose three sauce if so why you didnot mention that when you ask , which sauce would you like? Rather mention you can choose only three different sauce. Or write where customers can see ? He was like we can't do that? So you cant do that but you are happy to offend customer? No apologise nothing he starting laughing in such a irritating way. Clearing he was enjoying that that clearly shows with his laugh. I was like wgy ate you laughing it's not funny? He was like this is how I serve customer. Clearly Didnot see smile on his face or hi, How can I help? nothing at all at first. And he didnot give us all our wrap and he start typing up? I took the ones I can reach and there was one wrap and hash brown behind till so I had to ask him to pass it to me. Worst experiences Worst customers service Lack of manner. Will not visit again. He was very irritating

I echo the views on here. The food is extremely disappointing. Cardboard would taster better.

It was the only restaurant open, so I ordered the Angus cheeseburger and fries , There was a short wait before I was given a bag with the food inside. It was less than £10 so I really wasn't expecting much. The burger was much smaller than it looked in the photo, with a few (10 or 12 )fries. The burger tasted like it may have had some smoked sauce flavour, it was like burnt cardboard. It was not even tepid, the Burger was cold, I threw it away. My very low expectations were exceeded, I have never been served such dreadful food anywhere. Buy a sandwich from the newsagents or the Starbucks next door.