Based on 39 opinions finded in 1 websites
Based on 39 opinions finded in 1 websites
Nº 504 in 521 in Shepway
Opinions
I echo the views on here. The food is extremely disappointing. Cardboard would taster better.
Rob . 2024-08-23
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It doesn't specify anywhere that the pies DO NOT contain meat. I ordered one with vegetables and inside the puff pastry there were only pieces of chicken and some kind of pasta or puree; no vegetables. The potatoes couldn't even be eaten. Pot beans. They didn't have classic Coca Cola, only Zero or Light. I don't recommend it.
Mayte Bosch Caballero . 2024-08-12
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£9 meal deal (low quality sandwich, crisps and a drink) is a joke.
Raphael Cotrel . 2024-07-31
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Waited 20mins for service 3 people behind the counter only one serving never again avoid!!
David Round . 2024-06-28
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Had breakfast for 3. Came to £37. Was ok, but nothing exceptional. Not a bad choice of food.
Nick King . 2024-06-25
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Unbelievably slow service! Cannot work out how 2 people take soo long to serve a mediocre breakfast! New staff or better training required!
Rory Cumming . 2024-06-10
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I wish I would have read the other reviews before I bought 2 bacon rolls and 2 Teas for £16!!! The worst bacon roll I have ever had. Was a cheap dry white roll with 2 slices of dried up bacon. No butter. Utterly dreadful.
Jayne Boylan . 2024-05-27
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Utterly dreadful food. Rip-off Britain at it's seedy best.
Paul Ramsden . 2024-05-24
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£17 for a very sub-par Full English and a mediocre coffee...I would say avoid the place but they have a captive audience and so I don't think they care. And how are the tables already so sticky at 6am, given that they only open at 5am?! They're clearly not ever cleaned, not even after closing / before opening, which is a grim prospect...
Mike Cowley . 2023-12-12
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£7 for a cold bacon roll?! Not even served with warm bread and butter! Service from the older lady was awful as well
Dana . 2023-11-27
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Disgusting food and coffee at extortionate price. We ordered 2 sausage batches with our coffee which were uneatable. They went in the bin... The coffee was hot water with a hint of coffee. Don't waste your money.
H w . 2023-10-22
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Don't waste a penny here. It's basically the worst drinks served in mouldy cups
Sukhdeep Johal . 2023-08-25
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Hopeless. Closes at 5pm. What use is that when Ur trains delayed? Tables and floor filthy, half eaten food everywhere. The whole place just isn't set up for the quantity of travellers
John Dawson . 2023-08-04
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In fact, they neither speak nor understand French. Unacceptable!
Benoit Delval . 2023-07-15
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Listless service from three staff who could not raise a smile between them. Cheese and mushroom ‘toastie’ barely toasted - warm soggy white bread with slimy interior.
Roger Banks . 2023-05-31
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stood at the bar with other customers and was waiting for 5 mins to be served 2 women come along and the simpleton behind the counter tried to serve them I say i was here first been standing here for ages he says the que starts here there is no where that says stand here and que he knew we was first never use again and the food was overpriced and disgusting they can't even make a tea properly.
Chris . 2023-05-22
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Very disappointed! Charged me 5.40 for a drink that is half full! Plus took over 38 seconds to be served! 😤😤
Star barks hater . 2023-05-12
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Good cafe, friendly staff. Quick and efficient, coffee was quite good. Thank you!
AZ . 2023-04-03
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Coffee just about drinkable, cheese toastie inedible 😝😝😝
Ruth Bridges . 2022-09-16
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service slow and girls preparing food and handling food jump between other jobs and then back to food without washing hands …avoid food
Nigel Farrar . 2022-08-19
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Possibly the worst bacon sandwich I've ever had. Advertised as a white bread roll when in fact it was a brioche bun, which was so sweet. Who wants a sweet bacon roll. The hash browns were soggy and fell apart so didn't add the crunch a bacon roll needs and the tables were sticky. Not a fan but it fills a hole while you wait for your train to be announced and the seating area was completely empty
Stuart MacMillan . 2022-08-15
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Latte had barely any coffee in it, just hot milk, sausage sandwich had poor quality sausage, lots of griddle and dry bap with no butter. Staff made no greetings or eye contact, not pleasant at all, and not cheap on price either.
Keith Shepherd . 2022-07-01
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Slow service, bad coffee and extortionate price for a small bottle of water. Crossant was nice, however.
Andy Tune . 2022-06-17
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Terrible coffee - taste like bitter milk, hot chocolate basically brown water, had breakfast rolls … undercooked in a hurry. Just save your £/€s and don’t bother / get something from WH Smith / Starbucks.
Sameer Prakash . 2022-05-31
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Website and adverts at the Chunnel say it's open until midnight. It wasn't even open at 19:30 on a busy Friday night before half-term!
David Bucknall . 2021-10-22
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Válido máximo para tomarte algo mientras esperas la hora de la salida de tu tren. El personal bastante seco y poco colaborativo.
Mª Belén Trujillo Díaz . 2019-09-01
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June 2019 - Serve a good Bacon & Egg roll, before joining 2.5 hour queue for French Customs... :-( (Get the impression the French government don't want the British to Holiday in France come Brexit..?)
Trev5 . 2019-07-09
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Good coffee, unfortunately the staff were rude.
Milly Hastings . 2019-02-16
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Nice place to drink and wait for depart. Cleaning tables and couches could be better. Drinking glasses were nice and clean.
Erwin Krol . 2018-07-15
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fast times a snack get goes Super
Frank Schweinsberg . 2018-05-22
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Beer, wine, spirits, nachos, hot dogs, baked potatoes and some sandwiches. Hot food comes in a plain cardboard box, nothing too special. Pork and chilli nachos come with much more sauce than meat. Baked potato is cheese OR beans, 90p extra if you want both. Seating at the back of the cafe has some comfy chairs, bar stools and tables.
Thomas Sant . 2018-03-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1 Opinions
Sadly not the best experience. Not her fault but the waitress had no clue what she was doing and had to get kitchen staff to help with the making of drinks. The latte was more like a cappuccino, and the chai latte, I have no idea what that was but it tasted vile with some kind of film on the top that looked like something scraped off the beach. We only went for warm sandwiches and just wanted a bite to eat, and frankly it looked like something i could do (and as simple as that) at home. Very disappointed. For an Italian New York Deli I expected more. Won’t be returning.
3 Opinions
Super friendly service and the food was delicious! Highly recommended. We had the chicken strips and fries and my husband had the pulled pork roll. Really quick and staff were really helpful. We will return.
90 Opinions
Had really bad experiences this morning subway in cheriton branch.The male person who was served us didnot have any customers service manners. We went to get our wrap so close to paying he was like, you can only have three different sauce of your choice. I said,Well didn't know we can only choose three sauce if so why you didnot mention that when you ask , which sauce would you like? Rather mention you can choose only three different sauce. Or write where customers can see ? He was like we can't do that? So you cant do that but you are happy to offend customer? No apologise nothing he starting laughing in such a irritating way. Clearing he was enjoying that that clearly shows with his laugh. I was like wgy ate you laughing it's not funny? He was like this is how I serve customer. Clearly Didnot see smile on his face or hi, How can I help? nothing at all at first. And he didnot give us all our wrap and he start typing up? I took the ones I can reach and there was one wrap and hash brown behind till so I had to ask him to pass it to me. Worst experiences Worst customers service Lack of manner. Will not visit again. He was very irritating
100 Opinions
They are absolutely good at customer service. Stepped in by Tuesday night to take our train with the car coming back to france. The crew was super nice, following my requirements, asking me for allergies. So nice, everytime I come to UK by car I stop in this place. They never disappoint.