Bronx Italian deli folkestone kent in Shepway

Went to the goods yard with my family. Ordered a vegetable Pad Thai. Asked if this could be made vegan, i was told they would do this. Got my order and it had egg in it. My daughter returned the food and was polite saying they had made a mistake. The lady behind the counter proceeded to tell my daughter that i should have asked for it without egg!? She was clearly very ignorant and questioned my daughter saying that she had got it wrong and vegans can eat eggs. Would not mind a mistake but to be questioned in such a manner was just rude. Will not visit again.

Super friendly service and the food was delicious! Highly recommended. We had the chicken strips and fries and my husband had the pulled pork roll. Really quick and staff were really helpful. We will return.

Had really bad experiences this morning subway in cheriton branch.The male person who was served us didnot have any customers service manners. We went to get our wrap so close to paying he was like, you can only have three different sauce of your choice. I said,Well didn't know we can only choose three sauce if so why you didnot mention that when you ask , which sauce would you like? Rather mention you can choose only three different sauce. Or write where customers can see ? He was like we can't do that? So you cant do that but you are happy to offend customer? No apologise nothing he starting laughing in such a irritating way. Clearing he was enjoying that that clearly shows with his laugh. I was like wgy ate you laughing it's not funny? He was like this is how I serve customer. Clearly Didnot see smile on his face or hi, How can I help? nothing at all at first. And he didnot give us all our wrap and he start typing up? I took the ones I can reach and there was one wrap and hash brown behind till so I had to ask him to pass it to me. Worst experiences Worst customers service Lack of manner. Will not visit again. He was very irritating

I echo the views on here. The food is extremely disappointing. Cardboard would taster better.

Very rude staff who gets annoyed bc you asked for ice in your drink but they never have ice here (been before) So you get a tepid coke. Burger was cold and full of mayo actually gross . Think this the worst Burger King I have ever experienced. Also someone was waiting for their food and it seems it was stolen by someone else!!! Euro tunnel should shut them down. I think McDonald’s would be better.