Greggs in Shropshire

Just magical, as ever, ever and ever!

Had the pleasure of being served by gavin. Extremely lovely man who provided me with wonderful service.

Unable to even see what food they have as the queue is that long all the time

The food was good as you'd expect from Greggs. The atmosphere is nice a relaxing with music in the background. The service was okay.

this was a very yummy experience, there were hundreds of sections to choose from, from steak bakes to doughnuts, from sausage rolls to water. this greggs experience left nothing to the imagination, would certainly dine here again. shrewsbury greggs gets a 7 burj khalifas out of 4 world trade centers

Really busy. Slow service. Filthy floors. Coffee and tea ok as always.

Spoiled only by bad attitude staff who have all the vig and vimour of the hippy from the young ones, there’s a young lass in here with braces who has so much vim and vigour I almost marched myself to the bridge to escape the lonely isolation they inspired with their dead eyes and sad visage

Was very busy, always a good sign I believe. Was served very quickly and just about managed to find an empty table available. Staff were clearing and cleaning tables as they became available.

Popped in with child who was desperate for the loo but both locked and not the first time. Then told by staff to go see a member by the toilets to then be told they will open up the disabled one. Not great in a busy cafe, but luckily no accidents. Decided to stay for lunch. Managed to get a table but hadn’t been cleaned and the floor was such a mess.

I was disgusted that a young mother was changing a dirty nappy on a table in front of everyone and staff did. Nothing . Would NOT eat there again . God knows what you can get

Good value Greggs. Great place to grab a breakfast roll and a coffee for under £3. Oh, and it was good, hot tasty filled roll.

Asked to use the disabled toilet and was told I could not. Because they had already cleaned it.

Good quality products at reasonable prices

Nice Greggs & great seating area.

Staff are lovely. Food is very good value and the app is great. Unfortunately, I have only given 3 star because the cleanliness of the place is horrendous. If I was only marking the cleanliness it would be no stars. I have tried to give it a few chances but each time the floors and tables are filthy, I have never seen anyone cleaning the tables. Such a shame as I can not fault the rest

Always have to wait for bacon sausage or egg to be cooked, never have it ready no matter what time you go in for breakfast. Staff seem like they couldn't care less and work at a snails pace at best. Been 5 times in the last month to try get a sausage and egg sandwich and every time it's been either sausage is a 20 min wait or got no baps or baguette, very frustrating after waiting in a 20 minute line

Greggs food is always good. But staff were very rude at this one.

The staff are very hit and miss here. Sometimes they’re fine, other times they can be pretty rude. The inside eating area is always filthy with rubbish all over the place.

Nice eat in Gregg's, good when you need a break. Has an in store seating area that is better than the average and has a toilet.

Normally Greggs are efficient and sell good food. This outlet on Pride Hill did sell good food, BUT the tables were full of left over food and debris. Could not use the toilet! I see another reviewer 9 months ago had a similar experience. There is clearly a problem of management here. Update 13th Dec 23: much improved. ✅️ Noted that toilets now shut to stop misuse of facilities.

I always go to Greggs but this one is not so great. On 3 occasions staff had my order wrong and I normally have a mocha and biscuit only! Each time you get served by staff they’re not polite. Staff seems to have a preference when it comes to politeness. Today I was served by a young girl and she decided to be polite to certain people leaving myself and someone else out! It’s rude and unprofessional. You should treat everyone equally. I will avoid this Greggs in the future.

Really friendly and great coffee 😊

Service very slow from entering into store to being served was a 15min wait, half term and peak time, queue out the door, with 1 member of staff serving. Staffing levels needs to be sorted especially if now it's the main go to place for food.

Horrible crime filled area of Shrewsbury but a nice and well maintained restaurant.

Super friendly store, shoutout to matty who was an absolute gem and brought so much positive energy to the place!

Toilet always not available. Why have seating allow drinks and food like a restaurant with no toilets. Again . It should be a takeaway.

We went to Greggs, to pick up some lunch, friendly staff, over worked though, good service and very good food.

Great value for money. Could do with being a little more tidy. But it was busy

Tuna crunch roll and latte were good, store very busy and not a lot of sandwich options available. Served reasonably quickly despite a few people queuing. Ate in, the table could have done with a wipe. Staff obviously doing the best they could.

Fresh baguettes, lovely cake and prompt service. Thanks

Good service and kept refreshing products when they ran out even if there was a slight wait while cooking.

Cold bake and sausage roll even early in the morning :(

It's what you expect for a Greg's. shame no matter which Greg's you use the food is normally just warm at best. Cannot understand why they cannot keep it hot.

This month's sweet treats are really nice

It's okay, the food isn't always the best and the customer service could be better but overall pretty okay.

The steak bake is good, especially warm. But you need to be careful if you bite into the bake too hard the filling may fall out on to the table.

A Greggs with plenty of indoor seating. Great sausage and bacon roll!

Great find ideal location, friendly and helpful staff. Unfortunately had no delivery of pain chocolate for my wife or it would be 5 stars. But will definitely go again.

Absolutely shocking, filthy tables ,seats ,unclean toilets and stressed staff which in turn made them unfriendly. Didn't help that all the human wasters had decided to grace the premises with their presence. By far the poorest Greggs I have ever visited !

They had run out of sausage rolls my favourite.....you can not go wrong with Greg's good food good service all at a good price......

Very nice food and good prices - though the waits can be long-ish and perhaps they could do with more staff on when busy. Three cheers for OLIVE who is always pleasant and cheerful no matter how long the queue is!

26/2/23. Busy Sunday morning...appreciate the longer out of normal hours opening times. Great food & service. Spacious seating area to take your time & enjoy your purchase 😋.

Went on a Sunday and it was insane busy, had to queue for 15 minutes

Best greggs in Shrewsbury, Staff are lovely, Gets busy but that doesn’t bother me. The management team are so caring to the customers nothing is too much for them here, 10/10 customer service

Reasonably priced. Quick service

This has to be the slowest and worst run Greggs I go to l, every time I go in a slow moving queue to the door and hardly anyone serving, I waited 20 minutes in here once just to grab a sausage bean n cheese, that when I got my hands on it was cold. This morning 11 in the queue, one poor queue doing his best to serve as quick as he could but after nearly 10 minutes and one person being served, I gave up the ghost and walked out, not the first time I've done that at this store. In short if you're in a hurry look elsewhere!

Very good value and always very busy, which is a good sign.

You pay extra to stay in but they don't bother to clean the seats or the tables. It wasn't busy either.

Much improved since their move it seems to me. Very busy, staff do a great job.

Popped into the store this morning and joined the queue of 10 customers , when I got to the counter the vegetarian sausage rolls had run out so I decide to wait for a new batched to be cooked , I was in the store 48 minutes in total😅 The thing I noticed was all the staff were working flat out they couldn’t have worked any harder . One lady called Jess was cooking at a crazy speed and still remained calm and very pleasant. The store is big but the working area is very tight why ? And they needed more staff for the volume of customers. Thanks to all the staff for working so hard and staying so pleasant. 😊. The four stars are for the staff .

Always a good cuppa and a cake also tuna baguette delicious 😋

Value for money, quick service and tasty food with a good selection of hot or cold options.

Staff fine but brown sauce is not HP as advertised. Ruined the taste

The young man that served us was very polite and friendly. Very helpful too. Great value, enjoyed our pasties and drink and the music was good too.

Great place, shame it toliets are locks not good when ques are large and have children Alot of waiting around for them

Debi and her team work very hard and very well. Always brilliant service, no matter where the queue ends.

Absolutely awesome place. Love the sausage rolls.

Slow service with people leaving the queue due to the waiting time. A bit disorganised too; when one gentleman returned to the counter and asked for milk he was told if it wasn’t around the corner, it was upstairs. People paying then having to wait for ages for their small orders.

Sitio muy inglés. Tienen los típicos Pasties de carne. Esta bueno y es económico. Recomendable para probar algo típico inglés. Very British. They hace the typical pasties. They are good and cheap. We recommend if you want some typical food.

Was looking for Greggs in Shrewsbury as the one in the main street was closed. Went elsewhere instead.

Great coffee and bacon roll to start the day. But, Colin needs to really chill out. Tutting and huffing at customers isn’t a great look. He’s even making me feel stressed. 😩

The food we tried was good but the black coffee was the worst I've ever had, not even with sugar it tasted nice. Two of us had it and think the same.

Always takes 20 minutes to get served even when they dont have many customers instore, staff dont know what day of the week it is and always get given the wrong food/drink worst greggs ive ever been to, will literally start paying double the price to go to pret where they have more than a single braincell

Nice to have a Greggs with a good seating area rather than just takeouts. Gets very busy at lunch time though. Staff do a good job, and have found them to be very friendly. Unfortunately during the rush there's never anyone free to empty the bins. Queuing system needs a few Tensa Barriers to guide it past the sandwich cabinets. As it is, everyone has to stand in the queue then jump out when they are near the baguettes to choose and grab their food then slip back into the queue. Everyone has to do it but I've seen some right moaners having a go as if the customers were queue jumping. PS Bring back the lattice sausage rolls with the Pickle in!

Nice bacon and sausage roll followed with a cappuccino morning deal till 11pm

Where would we all be without a Gregg's when out shopping!!! Another good store that offers hot food (sometimes!) and is very handy.

This store has a serious queue jumping problem and the staff lack the backbone to deal with it.

Friendly staff and quick service, long queues weekday mornings when the students are at college.

always a queue and deliveries prioritised over customers in the shop, sometimes not all selection is there but staff and food are nice

Great food, friendly, relaxed atmosphere

Food piping hot service not so great after being told one of my items would be ready in under 2 minutes as was still in oven 10 minutes later I had to go back and see what was going on and the woman had forgotten about me.

Was busy during an extended lunch time

Good choice but you would expect that for the price!

Great App, amazing food at affordable price

Great service, always have what I need

Nice food. Yummy yummy in my tummy.

Great value for money and friendly staff.

Saturday am. Queue half way up pride hill, one person serving. Constant arrival of delivery people collecting orders drivers not wearing masks or social distancing. Deliveries given priority over take away trade. Here's a good idea. When you are in the queue put in your order through just eat and have it delivered to yourself in the queue! It will be quicker.

I found the shop dirty, staff were helpful tho

We always order from these guys as a buisness and they are excellent. Great customer service aswell! Thanks!

Brilliant customer service and lovely food

. Always good food and reasonable price

Typical Greg's array of food. Annoying que system which caused more problems than it solved!

Busy at lunch time otherwise pretty quiet

Shop not particularly busy. 18 minutes to cook a 6 minute pizza.

Foods good, staff are good. But for some reason the sight of the Greggs logo reverts boomers to a more mindless state and all knowledge of queue etiquette goes out the window. Never have I gone to Greggs without finding myself leaning forward fifteen degrees because somebody thinks embedding themselves in my back will get them their chicken bake quicker. I think Greggs could be improved if there was a staff member armed with a cattle prod to keep the queue well behaved, but alas, it will never happen.

Omelette baps and latte. Are lovely. Good prices.

Value for money, pretty decent food, and choice.

Reasonable choice of vegetarian Options

A good choice for quick service, in and out.

Can't beat a greggs sausage roll

Great place great help staff and brilliant good to go

It is what it is. Not exactly exciting, but popular with all its cakes and sandwiches

I love not far from this Greggs and also work in the area, so I do call in far too regularly, but always think the staff are incredibly polite and helpful. They provide an excellent service, are always happy to go beyond and also do it with a smile!

Stake bake baby recommended 1000%

Stock standard greggs. Nothing special. But it's ok

Standard Gregg's. Good food friendly staff

Staff here are always so friendly

All the usual, clean and tidy, happy staff

Woman who served us was really good and friendly..Nice staff. Highly recommend..