Greggs in Rochford

I need to say how GREAT the staff were today (Saturday lunchtime) . Very busy with customers but ever single member of staff looked efficient and very friendly. The food was tasty and hot . Well done to all your staff at our Rayleigh Greggs. Ps thank you for the smiley face on my order box ! Made me chuckle.

cold food every time i’ve been in, lack of food on display and always seem to be replaced last minute. a waste of money when they can’t even keep pastry warm! rude hostile staff who can’t even give a friendly smile. make me want to go to costa instead !!!

Staff are extremely rude, customer service was also not great , staff are very rude to their younger customers. Food was nice however would not go back due to the discourteous attitude of some staff.

I cannot rate their sausage rolls enough, cold or warm, they are the nuts, highly addictive, at 15 stone at 5”9”, I’m well versed in the delights of greggs, but these rolls keep my habit up, never have to find a vein for this craving. Keep up the good work, grouts on the other hand......hmmmm rather lick the street bin ( apart from their cheesecake)

Very helpful staff and lovely cakes and Pizza. Pizza was cold from display so member of staff cooked a fresh one for my daughter.

Greggs is sadly just a very generic brand and doesn't stand out from the other coffee shops and eateries around Rayleigh... Some of the staff sadly lack the basics of customer service and could do with learning how a smile and pleasant attitude could encourage a better experience for the those wanting to buy things from them. Cleaning is certainly something that needs better attention in here, I appreciate footfall can be unpredictable, but some of the tables were a state and hadn't been cleared for a while - judging by the stack of dirty crockery on the used collection table! It would also be nice to have a toilet that could be used without the need to find a staff member to come and unlock it for you - I was ok, but a frantic mum with a child declaring his need to "go now" had her worried.

Such a shame that Greggs have gone in a different direction! No longer have the long queue out the door every day!

All greggs are good. food food. good price. happy to serve you.always clean and free milk to top-up.

Just a few lines having had time to kill we headed to rayleigh high street for a look in a few shops the good wife said i think we can have a hot drink so in we went quick service as we were just before the dinner time rush a latte and espresso plus a cookie for the wife and a sausage roll plus belgium bun both drinks were fine as usual and also the sausage roll and cookie shame about the bun it looked so nice but was found to be very dry inside not unlike a 2 day old bun would be but hey ho, nice and clean and always a smiling face till next time

Great bread cakes and pies the sandwiches are freshly done a full of filling staff friendly and alway persuade me to get their donuts and fresh cream cakes well I can't say no can I lol

A good Greggs in Rayleigh. Friendly service. Spacious seating in the rear of the shop or sit outside and watch the world go by in the High Street. Always a good coffee from this store.

I have now had occasion to visit this cafe on 3 occasions for a drink and snack. The staff are pleasant, the food is very acceptable and the seating area is clean and tidy.

I often pop in for a quick coffee and cake or sausage roll. The service is fast and friendly. It is always easy to find a seat. ok so it,s not luxury but it is a cheap way to grab a drink and a bite to eat.

This used to be the best bakery in Rayleigh with fresh bread baked daily and lovely doughnuts. However it has now gone up market trying to compete with costa coffee and no longer bakes on the premises so that the bread is stale and the cakes look plastic. one to avoid.

Yo uso Greggs bastante a menudo ya que es un café rápido que se puede utilizar para sándwiches, pasteles, bebidas calientes, bebidas frías y pizza! Greggs no son demasiado caros para lo que están vendiendo el personal es muy servicial y amable hacia usted y no están en absoluto desagradable que personalmente te recomiendo que te venga pronto para el mejor de elección!

The staff are very friendly . The best bread ever . The sandwiches are full of fillings. Well the pasties and pies well what can I say the best

This self service café has helpful staff, drinks and food are excellent disabled access is good, the toilets are not disabled friendly, not much room for a wheelchair.

I have used this Greggs quite a few times but it never seems to improve. Best I can say is that their ham and cheese baguette is well priced and you get served quick. Downside is that teh sit down area is always a mess with uncleared tables rubbish and food on the floor and you get called 'love' when you order which irritates me