Greggs in Wakefield

I visit regularly with my family. The staff are always very good and the place has a great feel about it. Martin the manager is excellent, professional and friendly. My last visit to Pontefract was during the Christmas period, we sat inside. It was really very busy, the queue was out of the door. Martin and a young man were serving. As I watched the customers were constant Martin and his colleague didn’t get a moment or breather in the whole time my family and myself sat inside. New customers just kept on joining the queue. Despite the constant customers and serving they both maintained a pleasant customer service, smiling and speaking nicely to customers. As Martin was serving me the customer next to me was ordering the same pasties as me with the young man. Martin said to his colleague I’ll get those pasties and you sort the drinks. Great team work and nice to see. Keep up the great work!