Grayz in the Bail in Lincoln

Visited today with 4 children (5, 8, 8 & 10). The gentleman who welcomed us in was more than happy to let us spread across 2 smaller tables. He was so accommodating of the children, providing half portions of food & speaking to them directly rather than through me. The food was lovely and promptly delivered. Their hot chocolates were just what we'd be seeking (cream & marshmallows) And all at a reasonable price, especially for the location. I'll certainly be visiting again 😊

Called for pot of tea but succumbed to freshly baked scones too. All delicious and good value. Dog friendly , really enjoyed our visit. Had cream tea but other food looked good. Very friendly

Lovely room and a warm welcome. Menu is full and can cater for a range of requirements. Coffee was amazing, very tasty amd strong.

Quaint little cafe close to the cathedral. Really enjoyed my breakfast wrap and latte. And all at a much more affordable cost then the larger chains you find on the high street. Would come again

A first visit to Grayz Tearoom in Lincoln Bailgate today and will definitely be returning! The table I had reserved was set, the welcome from the staff was excellent and the choice of the menu, the quality of home cooked food, it's presentation and value for money was also excellent, this really is a little gem in the beautiful Bailgate, thank you and we'll done ! 👏😊

I ordered an Americano and what I received was an insult! The tiniest cup I'd seen in my life! Literally 3 gulps and the coffee would've been gone. I say "would've" because it was so disgusting I couldn't actually finish it. I had two mouthfuls and was left with ⅓, that remaining ⅓ was so strong it was like an espresso. Clearly the americano hadn't been made correctly. It was absolutely foul !!! To top it off they insulted me by charging £3 for 2 mouthfuls of well below average coffee. I live on americano and make them at home (much larger than this) so I know what I'm talking about. Mr cafe man come to my house and see what you should be serving. Use a ruddy mug, not a thimble sized cup. Also pre heat the mug with boiling water especially when serving it outdoors! Now all it takes is additional hot water to make the americano larger, and that's not gonna cost you the earth is it sir? Crikey I've paid £3 so a little hot water isn't much to ask. As you need a lesson in drinks making I'm here to help. An americano is a "Long espresso" The only thing that's long at this cafe are the customer's faces when they see what the hell you are serving up. I'll never go to this place ever again. Take heed potential customers!

Great little find shared silton and mango chutney panini bloody lovely which came with crisps and a great fresh leaf salad Tea a plenty and finished off with cherry scone with strawberry jam and clotted cream

A lovely cuppa in a picturesque part of the city! Even though it was raining, it was lovely to sit outside under the awning watching the world go by.

A quaint, small tea room just near Lincoln Cathedral and Castle. We went today for breakfast and it’s a lovely little place. Just a chap cooking and a friendly, polite and helpful young man serving tables. It was quite busy as graduation ceremonies were happening today in the cathedral but the waiter remained professional and polite, in the midst of a busy rush. We had a coffee, banana milkshake, tea cake and bacon sandwich. All delicious but the bacon was a bit hard to chew. Would definitely return.

Went to Grayz after visiting the Cathedral cafe and getting totally ignored. TBH, should have gone to Grayz in the first place, great service and tasty panini & toasty, the ground coffee was delicious. My wife said that Stilton and Mango chutney is a winning combination.

Living in Lincoln we have visited Grayz several times. The staff are nice and the food is nice. BUT if you have any mobility issues you will have to cope with steps. To get to the toilet is a tight turn through two doors. The toilet is positioned low; there are no grab-handles and the room is small and cramped. If a person needs a carer, there is no room for that carer and no chance of dignity maintained. Grab-handles would be a help.

Spot of brunch before a trip to the castle with my teenager son. Two lovely Lincolnshire sausage baps served by friendly waiting staff in a nice location. Very good spot for all the heritage destinations and away from the crowds opposite the cathedral. Interesting old medicine cabinets and jars on show in side that adds to the experience!

My wife’s jacket potato filling was not as described on the menu and when she pointed this out the owner picked up a menu and proceeded to argue that it was. Under the jacket potato section it wasn’t but elsewhere it was. The proprietor offered her an alternative filling and beans were accepted. We heard her remark to the waitress that ‘ she can wait’ and we were literally put to the back of the queue. We should have left, but expecting the said beans quickly, I had started my baguette. My wife complained again and was advised that other foods were in the microwave. It’s a small place and with customers and staff back and forth as there was outside seating, the door constantly left open, a complaint badly handled, it was a miserable experience.

The beautiful April sunshine helped, as we sat outside and enjoyed a light sandwich lunch. The sandwiches were delicious, served by a friendly waitress. Inside was cosy and interesting. Service was quick but not rushed. It is also obviously a place frequented by locals, which is always a good sign, I think.

Lovely Coffee and Sandwiches. The staff couldn’t do enough for us, brought a water bowl and treats out for the dogs and even gave the little one colouring book all without having to ask, would recommend.

Excellent location, extremely friendly staff Decor is the interior of an old chemist display cabinets. Tables inside or outside. Cakes are homemade, we can recommend the scones and tea cakes! Would highly recommend this cafe

Lovely cosy little coffee shop with friendly helpful staff. Had a warm cherry scone with jam and cream and a mocha. Absolutely delicious. Extremely reasonable pricing and tasty homemade food. Sat outside in the spring sunshine people watching. Perfect. Would definitely recommend and will be going back soon ☺️

We were looking for somewhere to get out of the February cold after visiting the cathedral and came across this unassuming cafe off a side street. It was the only one still open at 3.30 on a Sunday. We ended up enjoying plum bread and Wensleydale with a pot of tea. Friendly service in a cosy little cafe.

Lovely little tearoom, very friendly staff. We had tea and scones with jam and clotted cream, we could choose from sultana or cherry. Scones were warm and very tasty. Would recommend this tea room.

Extremely friendly and welcoming staff. A Lovely cosy cafe in the uphill Lincoln area. Gluten free options available. Takeaways also available. Very accommodating.

Lovely traditional tearooms, we sat outside and captured the last of the October sun. We all had a panini followed by a warm scone with clotted cream. Would definitely recommend.

Nice little tea room close to cathedral and castle. Noticeboard had fantastic deal of £4.35 for cherry scone, jam, cream and tea. We ordered 2 of these deals and I asked the young lad if I could have an Earl Grey and he agreed. When I went to pay it was £2.15 more for one Earl Tea teabag instead of a breakfast tea bag! Overall it was still a bargain as the scone was delicious but they should be clearer about the costs.

Went in as a family of 8, thought we would be in the way but nothing could be too much trouble, chef very friendly and helpful. Had a scone and it was very fresh and served warm. Definitely recommend, will go again if visiting

Visited for lunch. We all had sandwiches, which were freshy made and promptly served. The fillings were tasty and substantial. Prices reasonable. A good choice for a quick bite.

This cosy little cafe with in and outdoor seating is tucked away off bailgate. Toasties were packed with filling, great coffee and superb cakes made by owner. Friendly and helpful staff. Average price yet super quality. Will return

We were close to Lincoln Cathedral when it came on to rain quite heavily so we called in here for a coffee. The interior isn’t that large but there is an outside terrace. The staff were pleasant and there is a toilet.

Very lovely little cafe at the top of Lincoln. They stock specialist tea, which I appreciated, and it's clear the owners have a great love for tea too. They brought over hot water so you can enjoy even more of the tea you order. Plenty...

We were happy Grayz opens on a Monday. The scone, toasted tea cake, and two coffees were delicious and the service from the young man very good too.

Quick service, delicious food, nice location. Husband had a scone, and I had a ham/cheese sandwich. All very good.

Recently called here for the bank holiday. Popped in on the off chance and was able to find a seat outside, so able to sit in the sunshine. It was very busy, but staff were helpful, attentive and friendly. Enjoyed the paninis, served with salad...

Lovely quaint tea room, very friendly staff and lovely atmosphere. Good prices for the food and drinks.

A small and very clean and safe cafe with a basic tea room menu of freshly prepared food. Add on the genuinely friendly welcome and efficient service this is well worth looking for in a small pedestrian shopping street off Newport near to the castle...

Great tearoom very clean and felt covid safe, the staff are very friendly and we both enjoyed an extremely good hot chocolate piled high with cream and marshmallows

We had the ham & cheese baguettes served warm with fresh salad & crisps. Good service from friendly people. Clean throughout & comfortable. Thank you for your hospitality.

Had an afternoon cream tea for two here. All was freshly prepared including the cherry scones . Really nice and fresh produce .. the staff were polite and the atmosphere was good .. very clean establishment in an ideal location

Great staff, recognised we had a toddler who needed to eat and prioritised getting food to her, lovely lunch, really friendly and nice atmosphere, great food

It was a busy day but we got served quickly by friendly staff. We had a ham and cheese baguette and a ham and cheese toasty. Both VERY tasty and prepared within minutes. Fab!

Lovely little tea room close to the cathedral and castle. Reasonable prices and excellent food. I can highly recommend the sultana scone with clotted cream and my husband had the sausage baguette which was huge. Excellent service and friendly staff. Lots of choice on the...

Homemade cakes and traybakes but small portions at premium prices. Pleasant indoor and outdoor seating. Prompt service.

We sat outside which was not the most comfortable seating but fine for a pot of tea. The location on a side street was realtvely quiet and had a side view of the castle wall. The tea was good but the pot was small, however...

A small tearoom down a street , 5 minutes walk to the castle , cathedral and steep hill. Inside seating and outside , small and cosy. Pleasant staff and good choice of homemade cakes. The cCHERRY scones come highly recommended.

Posted on for a quick drink and cake. Absolutely lovely. My scone was fresh and warm and my husband said his sausage roll was 10/10!

Just popped in here for tea and cake one morning last week. Quirky little place with character and a very warm welcome. The scones were lovely but glad we only ordered one between us - they were huge!

A rainy day in Lincoln needed a little cafe that served some good warm food and Grayz done this fantastic! Situated a stones throw from the cathedral and castle as well as a local car park, they serve a lot on their menu of which...

We stumbled upon the tea room and what a little blessing. We were seated quickly and with warmth. The staff engaged with our children and were very friendly. Our food was plentiful and delicious and very reasonably priced. After a climb up steep hill this...

This was a great find, just round the corner from the cathedral. It has outside seating which was great for us as we had our dog with us. The food was fab and reasonably priced. Even the dog got a treat.

I have to admit that I am not generally a fan of tea rooms because compared to most pubs they do not offer good value for money. But if all you require is a snack then the quality of the food is good and nicely...

Needed a coffee while visiting Lincoln, this little cafe was well organized, took our contact details and provided excellent coffee. These are strange times but we felt safe and well looked after by the staff. Thank you, well done.

We visited the tea room today 20th March 2020 We ordered scones and tea for two. The scones were extremely dry although they were warmed made no difference. They told me they were freshly made each morning, I disagree. If they were they were very...

Me and my friend sometimes pop for a cherry scone and a pot of tea A traditional small tearoom with friendly staff, good service and nice fresh scones It is very close to the castle and the cathedral if you are a tourist and they...

We were looking for somewhere ‘just’ for coffee, and spotted Grayz off Bailgate, and I’m pleased we did. Although it’s not a very big tea room, there’s enough space between the neat tables so you don’t feel your neighbour will join in your conversation. We...

We called in for an afternoon tea and found a wonderful little gem of a place - very friendly and helpful staff, good food and perfect beverages. The interior decor is also fascinating and we all enjoyed the experience.

Looked online for a cafe for breakfast and found Grayz Tea Room. We had a nice friendly welcome in lovely surroundings. Ordered breakfast, scrambled eggs, bacon & toast. It was delicious and plenty of it. Great service! Definitely recommend.

This is a lovely team room in the Bail area. Service is very friendly and the food is excellent. Wwould recommend the sausage sandwich for breakfast but live room for some Moden's plumbread which is delicious. Good coffee and all at reasonable prices.

Well locate close to the Cathedral and castle , friendly welcome and food is first rate , try the scones ! Can thoroughly recommend

We had coffee and cake here and some sausage rolls which were so good we returned the next day. The service was exceptional.

My husband and I called in mid morning on a weekday, and had 2 scones with butter/cream and jam, and a tea and coffee.The scones were lovely and warm and came with more than ample butter/cream and jam to spread on top. Yum! The staff were friendly and attentive and price was sensible. Would come here again.

Lovely food & coffee, great friendly service, very good value (especially considering how close it is to the cathedral). Highly recommended!

Lovely traditional tearoom with a good range of tea and coffee. Tables outside make it dog friendly too.

Sat outside - very pleasant. Service slow but we weren't in a hurry. Ordered two jacket potatoes with a Marie rose sauce and sausage sandwich. Jacket potatoes were hard and uncooked, Marie rose sauce had never seen any Worcester sauce or similar. ONE sausage in three slices of bread. NO VALUE FOR MONEY WHATEVER. Complained about the jacket potatoes but were told 'they were cooked this morning, they're hard because that's the kind of potatoes they are'. Well, the two we had weren't cooked, end of. Avoid the place. Just around the corner is Browns Pies - tuck in and enjoy. No apology, no offer of money off because of spoiled meal. To Grayz I say 'there are plenty of food outlets in Lincoln, buck up or sink'. And please, ditch the 'z' in Grays.

This is our preferred cafe for lunch when we visit Lincoln. Called in today at about 12.30, it was busy but we managed to get a table inside, then waited & waited for someone to take our order. Meanwhile I heard someone in the kitchen shout “no more food orders except for customers already at a table” I finally got someone’s attention I asked to order & then was promptly told they were not taking any food orders! We had already waited 20 mins for someone to take our order. We left the cafe very disappointed, but as where leaving the waitress said we could now order! This is very poor customer service, I appreciate they were busy & while we were waiting two customers enquired about there orders, long wait & drinks missing from their orders. If you are not taking food orders at lunch time, then perhaps you should advise customers when they come in & not make them wait. I know the weather was good, sunny for September but perhaps get more staff in and get better organised. We shall not be visiting this cafe ever again & my is advice is not bother unless you just want a drink & are prepared to wait.

Nice location and good view of the castle. Stopped off here for a quick break. Service was quick and prompt.

Had scones and coffee here which were delicious. The service was prompt and for a central city location, the prices were good.. would recommend.

Was a sensibly priced cafe near Lincoln castle which has a small but good menu. Really impressed with the portion sizes. Food was not fancy, but was delicious and filling. Good home cooking style of cafe. Was a really good find.

Good menu with choice for most tastes.

The 5 bad reviews are quite rightly in a TINY minority. We come here whenever we visit Lincoln. If you think this place is expensive, the town centre will terrify you! Excellent service, quality and value. Go to a roadside caff if you want cheap rubbish folks. By the way, SOME people do not like being penned in by other peoples prams- leave them OUTSIDE!!

This little place is full, of ambience, not a cheap tea but then what would you expect in a tourist town? The cream tea was yummie and everything went.. including all the jam and cream - well,it seemed rude not to!

We sat outside in the sunshine with our dog. Our order was taken quickly. Good cup of tea and coffee and delicious cherry scone. Service was excellent.

What a little gem. Just off the beaten track friendly staff great coffee and fresh baked scones that were fabulous. Sat outside in the sun was a bonus

My sister and I had visitors over to Lincoln Castle on a busy Sunday so we tried Grayz Tearooms. I wasn't feeling too optimistic as we were a large party - five adults, a three year old and a little one in a pushchair. We had already been turned away at another cafe. As soon as I entered the waitress asked how many and when I said five adults plus two children she immediately put two tables together for us, found crayons and a colouring book for the three year old and a booster seat for the baby. Service was swift and efficient including plating up a shared meal for the children. The food was lovely. I visited again with a friend a couple of weeks later and again the service and food were both good. Again it was busy, but we were served efficiently and in a friendly manner.

Sat down and given a menu, by the manager who then proceeded to serve some people who came in after us. Ordered 2 coffees a scone and a piece of cake. The scone arrived burnt and was sent back and replaced. No cake appeared. After a reminder, 2 wafer thin slices were served ( for £3.95.) Went to pay the bill and was overcharged by the manager. Did he think we were tourists?

After a slight accident the staff behaved swiftly offering first aid, they were friendly and helpful, and accommodating. They provided gluten free alternatives for myself. Very pleasant gluten free panini.

My partner and I made a visit to this tearoom today and were very impressed by the service we received. Having checked whether soya milk was available the server Chloe informed us that she would pop out and get some which she promptly did.

Great service, Chloe even went out a got us some soya milk. Tea was a good generous pot lemon drizzle cake delicious and crumpets which my partner had looked good too. It was very busy but the service was good by all staff all very polite and helpful.

Hunting for somewhere with some charm, I found this lovely tea rooms. Nicely decorated with a welcoming atmosphere. I had a pot of tea and a sandwich which came with some crisps and salad. The bill came to £7.50 which was ok for a special day out.

Visited Lincoln today and found grayz tucked down a little side street at the top of steep hill. Lovely little tea room, with a great relaxed atmosphere, very helpful staff and good range of food. Had the stilton and mango sandwich which was delicious. Highly recommended - far nicer than the usual high street coffee and cake merchants!

After a tour of Lincoln Cathedral, myself and 2 friends were looking for somewhere to have a cup of tea and a snack. We came across Grayz Tea Rooms and were not disappointed. I had a scone with jam and cream and it was delicious. The scones are great and to be recommended. Worth a visit on a cool, grey day as it was on our visit.

We enjoyed a soya milk latte and a double espresso in this attractive cafe which has a lot of charm with the old wooden storage and display units and slate artwork featuring animals and birds. I thought that £3.20 (£2.25 plus £0.95 for an extra shot which may have been on the menu but I failed to notice) was excessive for a double espresso, probably the most expensive of all the city cafes, compared to a popular chain price of £2.40 and £2.25 in the excellent nearby Stokes Lawn Cafe. The staff were friendly and welcoming and the cafe is in an ideal location for people watching.

We visited here yesterday (Sunday 26 August) when we came into Lincoln for the Steampunk event. It was pouring down with rain and we had the last table at lunchtime.

This place was empty, next door was full. We wanted a quiet time for the children aged 4 and 22 months. When we were approaching the door, a woman behind the counter called out that we couldn't bring the buggy in , quoting Health and Safety. I have never seen a 22 months old discriminated against before. She didn't offer to serve us on the outside tables, or bring anything out, or say she'd move a table. The place was EMPTY.

Dropped in for a cake and drink on our way to visit the cathedral.

Very poor service today. Went to the counter to order 2 coffees as we were first time visitors and unsure of the serving protocol. Coffee took 15 minutes to arrive. Apparently ours had been given to someone else and we only received them after mentioning they were missing to the waitress. We then ordered food, against my better judgement. 1 x Tuna sandwich and 1 x sausage baguette took a further 30 minutes to arrive. We had considered walking out without our food and paying but.......perhaps we were too fair? Of approx 14 tables, only half were taken so I wouldn't say they were max'ed out. Saw at least 3 staff working.

Scone was fantastic. Sausage roll was very dry. Staff were very monotone, no personality, no expression and inattentive. Very disappointed. Called in for a coffee and bite to eat after walking up steep hill and browsing the shops. Wasn't worth stopping. Only given 2 stars because of the scones.

Stopped for a snack here, whilst touring Lincoln, nice little menu plenty of options and friendly service by the staff. Food was fresh and tasted good. Worth stopping off here for a snack.

Great fast efficient service. Food really good, just what was required for a light lunch. Handy for the castle

Small tea room with outside seating serving nice food, the sandwiches and scones are especially good. Very welcoming with efficient service. Good value for money.

Stopped by on a lovely sunny Saturday for a cup of tea and scone - we have never had such fabulous scones.....Yummy 👍

Just dropped in for lunch and after lovely paninis we spied the scones, wow warm cherry full of fruit and all the trimmings. Best ever.

We just popped in for brunch with the family of 6, it’s a small tea room but we were accommodated well considering there was a large table that had been reserved for a party, the food we ordered arrived quickly and was to a very good standard, the girls are friendly and helpful. There is a nice outside seating area but today it was raining so we were inside. Would benefit from being larger but otherwise a lovely place in the bailgate area of Lincoln

Whilst visiting Lincoln came across this cafe - hot chocolates were amazing, the pea and mint soup was one the best ever tasted which was ordered by my dad and brother in law. Mum ordered a homemade scone which she said was fabulous. Paninis were also lovely.

Went here with my wife for breakfast, a bacon sandwich and a Boston sausage baguette. Given the high price of the sandwiches I was expecting great things, I was however sorely disappointed. The bacon itself was good quality but it was served between two thin pieces of tasteless white sliced bread, spread with margarine (it may have been butter but it was tasteless). The baguette was also of the mass produced tasteless variety, though the sausage was of a reasonable quality. For £10 for 2 sandwiches I expect much better.

I popped in here with my daughter for a quick coffee and hot chocolate. The staff were friendly and the drinks came quickly. They tasted great and the toilet inside was extremely useful for a young girl with a small bladder!

Excellent service, very clean establishment with inside and outside seating. Friendly staff and the fresh sandwiches we had were well prepared and very tasty.

We had a light lunch here after visiting the Cathedral which is close by. We enjoyed a warm welcome and were served quickly. We had light lunches which were all tasty and were generous portions. I thought they were good value and I noticed there...

The staff were lovely and the tables not too close together. There is a small menu but it covers both sweet and savoury dishes.We asked about gluten free cakes and were assured they had them. However, when we came to order one was actually a...

Have read good things about Grayz, but I was very disappointed. The coffee cups are small, although, in fairness, the coffee is quite acceptable. The cafe was cold which spoilt the visit. The indifference of the staff didn't help (a smile, or friendly greeting would have helped). Overall not a pleasant experience and I shall not be visiting again

After climbing the hill from the city center needed a rest, found this perfect little cafe for a cup of tea, had to have a slice of coffee and walnut cake as it's my favorite and it was delicious. Saw that they do a nice selection of sandwiches but we'd already eaten. Very welcoming and pleasant staff, will visit again when next in Lincoln.

A casual visit to this welcoming cafe.

Called in for a coffee before starting a tour of the castle. Really nice coffee served in pleasant surrounding. Service very good. Wanted to go back for afternoon tea but they had shut by the tea we got there - some of the tea shops do seem to close before 5pm.

Found this place by chance on the way back to the car after visiting Lincoln. Very pleasant staff offered a very good service. Just a sandwich and a coke but still very recommendable.