Gourmet Express in Chelmsford

Food is average at best. And delivery times when ordering are not accurate. Would not order again.

Food was lovely. Emily was so polite and helpful when I came to collect :)

First time using this Chinese takeaway and the food was spot on! Called to order and was ready for me on time to collect for when I requested it. Emily who served me at the front counter and took the phone order was lovely and cheered me up after a bad day with her friendly character and customer service. Easy to get too, parking is no issue, will definitely be my new go to Chinese!

Food was delicious and will order again

Very clean and very good. Will definitely recommend

I order from this place all the time and their food is very tasty. However a few times including tonight I have paid over £3 for prawn crackers and had a tiny 'freebie' type bag delivered containing about 10 crackers. Bit cheeky.

Very tasty and was hot when delivered on time

Fantastic quality and very tasty

Was nice but the noodles were a little greasy

Arrived quickly and was very tasty, will be ordering again

delivered well within the time expected, good arrived hot and was lovely would recommend!

The delivery driver was really pleasant and polite

my depression was cured. fresh, full of flavors, absolute banging food

Perfect food, friendly delivery.

Food was good, hot and arrived half an hour early which was great

Great food, delivered within 15 mins of ordering. Great value. Will be ordering again soon.

Have used them since moving to Boreham in 2020, never had any issues and would recommend chicken Hong Kong style

Quick,efficient and friendly service as always. Lovely tasting food. Good value for money. Parking onsite for collection.

great food and spot on delivery

Food is always hot fresh and on time thank you

Thank you so much. Delivery driver was lovely and food was delicious

Sweat and sour chicken balls were under cooked and thrown in the bin

Top draw food and great customer service and recommendation from Emily. Thank you guys 👏👏

Brilliant good and great help on order from Em on the phone. What a star she is 🌟🌟🌟🌟🌟

the order was early but for the second time the delivery address was wrong

food was delicious with good portions and delivery was on time ... excellent

Lovely Chinese. Would have been 5 star but the chips weren’t the best. But otherwise best Chinese I’ve had!

Crispy chilli beef was nice - I liked the addition of celery and flavours were well balanced. Would order again. On the other hand, the beef hofun was tasteless - flavourless and greasy, it felt like I was eating a “oily” flavoured dish. Wouldn’t order again. Food took over an hour to be delivered from time of ordering, longer than estimated time on the app.

I decided to give Gourmet Express a try as my usual Chinese takeaway food quality had gone down hill recently. I was pleasantly surprised. My order was taken over the phone in a polite professional manner. The order was delivered hot and within the time I was given. The quality of the food was excellent and served in large portions. I will certainly be using Gourmet Express for my Chinese takeaways from now on.

Not even sure why we bothered ordering again from this place, a few years ago we ordered and there was a hair in one of the dishes the same thing happened again tonight, it's clearly obvious that there is a lack of hygiene in the kitchen. The food isn't that great either. I'll report it to Chelmsford city council as it's now happened twice and deliveroo won't offer a refund. *Response to the recent reply* - I didn't really expect an apology based on your lack of accountability for any negative feedback/review. The poor hygiene complaint has been filed with Chelmsford council.

ETA slipped from 19:45 (ordered time) to 19:55 but still didn't arrive until 20:05; a ratherirritating delay. I still tipped the driver but it was somewhat grudgingly by then!

Always good food and serving sizes. I am a regular customer and never been let down.

For us it's the only Chinese takeaway in Chelmsford that delivers quality food consistently. Always delicious and exactly as it should be

We've been ordering from here for years, and we always have a good meal. Really tasty food and not greasy at all. Ordered again last night and food was delivered really promptly by a lovely delivery driver.

I have been using this Chinese since I have moved down to Chelmsford. Reception staff are so friendly and a pleasure to chat to, delivery staff are great and chefs are top tier! Never had a bad meal, food is quality and would never use another Chinese. Top class in all aspects. Highly recommend! Thank you for never disappointing! :)

Shame, very runny sweet & sour sauce.

Cold food no flavour prawn and chicken balls weren’t cooked properly and were all squishy and the sweet and sour sauce tasted of nothing and was very watery ruined my husbands birthday treat!

Always good food, we have been using them for years, never had a bad experience

Great tasty hot food as always! Thanks

tired something new and loved it.. amazing food as always

great food.. not greasy. great flavour

food always lovely and on time.

Most reliable and consistently good food. Always deliver on time. Chefs are on a different level.

Really impressed with quality and taste of food, all arrived piping hot as well.

First time ordering, was very nice. Will defo come back 😊

As usual the delivery was bang on time, piping hot and absolutely gorgeous!!!! Best chinese takeaway in Chelmsford by far!!!!!!!

food was delicious and highly recommended

Just extremely delicious food which arrived hot and extraordinarily tasty. Would 100% recommend this take away

Really tasty and great in terms of temperature and quality portion size. Definitely would order again.

The food here is amazing. Easily the best Chinese in chelmsford. Great staff. Always blisteringly hot.

absolutely delicious! Best Indian delivery in town.

Best delivery Chinese in Chelmsford. Food is always delicious and piping hot. Never a long wait for delivery.

lovely delicious hot fresh food every time!! fantastic delivery service too thanks!

One of the worst Chinese meals I’ve had. The chicken dishes were not chicken. The beef dish was chewy, I stop eating after two mouthfuls. Never again.

Terrible. Certainly wasn’t chicken, what I ordered. Beef was chewy. Over processed food.

If I could give it zero stars then I would! I have never in my 50 plus years been so disgusted with a Chinese takeaway. Absolute filth! Completely processed, disgusting 'food'! No chef on site obviously. Straight out of the processed pack straight from the warehouse. The 'chicken' is plastic in appearance and I dare not even put it in my mouth. £35.00 of hard earned money given to an absolute joke of a restaurant. How they are allowed to even trade is mind blowing. Steer well clear. FILTH!!!

lovely delicious food and always hot and fresh! Great delivery service too thanks!!

Very nice, would definitely order again.

Very nice food and hot as well 👍🏻

Hot, freshly prepared and tasty although it arrived ten minutes early and I was just out the shower, I really did enjoy it

mostly nice but the duck was very chewy and dry sadly

every time we order from here the food is hot and tasty will all ways order from them

food nice and delivery driver friendly and kept you upto date with order

Excellent all round, highly recommended.

The food was very greasy, the chicken chow main had a layer of grease sitting in the bottom on the dish. The chicken balls were over cooked and dry

Great service from Gourmet Express xx

Lovely meal even though slightly late. Highly recommended

Excellent food again we all enjoyed very much - Thank you too the nice and friendly delivery driver ☺️

The food had fallen all over the car and we had to sodnd over an hour to organise getting the food and go and collect ourselves. Disgusting and restaurant told us it would be fully tefunded

Our Favourite Chinese. Always lovely food, hot, and quick delivery

So delicious! Got to us lovely and hot. All tasted fresh. Loved it!!

Really nice Chinese take away - food was so tasty - I would absolutely recommend

Well the food was amazing and the delivery time was right on time. Thank you

A great experience, I love when I come across great Chinese takeaways and this is one of them. Perfectly seasoned, reasonably priced and very reliable. My now favourite Chinese takeaway in Chelmsford.

One dish was inedible and went in the bin, the others were tasteless. Very disappointed!

Hot and tasty, and delivered on time.

Probably the nicest Chinese we've had in Chelmsford. Everything was delicious, particularly the hot and sour soup. Would definitely recommend

Regular customer always had excellent sevice, however one week the order was definitely not up to standard, the chicken chou mein was like mashed potato, the spring roll was dripping in oil all of which impacted on the rest of our order. I contacted the Manager immediately, who apologised and offered a refund on our next order. I contacted Gourmet Express today to place our order and reminded the Manager regarding refund, only to be met with the Manager renaging on his previous offer and asking for £10.00, this was not acceptable, so unfortunately a regular customer lost. As in many cases it is not the service judged when things go well, it is judged on how complaints are handled.Not acceptable

Love this Chinese take away and use it a lot - food is always very tasty.

Place isn't clean in my opinion, I would personally avoid until its been cleaned up. It wouldn't kill them to vacuum every once in a while either.

Absolutely delicious food. A Little bit late but well worth the wait, and they messaged to say they were a little delayed which I really appreciate....I don't mind if I know! Definitely will be back again! Highly recommend!

Very good, enjoyed everything apart form the ribs, very little meat on them.

Chicken balls soggy . Honey Ribs had little meat on . Sweet and sour sauce had exploded over everything in the bag . Prawn crackers was the best part of my order

Lovely food. Arrived hot and was delicious! Thank you. Will definitely re-order. Recommended.

Fantastic food. Really good flavours. Highly recommended!

Very enjoyable beef curry and rice. I order regularly from Gourmet Express and always have good service. My order was a little earlier than expected by Just Eat but I was happy with that 👍

Not the greatest quality and the beef dish smelt off

Good lovely but I don’t get my stamp card reduction.

Delivery on time food very hot and

Food arrived hot and in great time. I was really impressed with the quality. Everything seemed fresh, and was not over salted or oily like many other Chinese takeaways. I’ll order from here again - very good!

It's probably the best Chinese meal I've had on delivery for a long time. Great, I'll order again., no doubt.

I recently ordered from this restaurant for takeaway I ordered sweet sour chicken dish , during the night I felt really weird into having Severe food poisoning sickness,, I have only just started to recover! I complained on just-eat but no-one took my complaint serious and just-eat censored my review also. This is disgusting! How could a restaurant cheat customers like this. This restaurant clearly lacks health and safety

The food was terrible. Cold tasteless curry and dry overcooked (tasted like yesterdays) salt and pepper chicken. Disappointing!

Hot delicious food and a great service too "thanks!!

Spot on food was nice only complaint I have is no menu in the bag

Awesome as always. Tasty not greasy and no msg hangover that you get from other places. Top drawer.

Disappointed. Only 5 pieces of squid in my salt n chill dish. And ribs in sauce very bland unfortunately plus £4 delivery charge is very steep considering I live 2 miles away.

Will still use again. Delays are to be expected with this sort of transaction!

The red curry was absolutely superb. Oh my days!

It was all really tasty. Chicken balls were not greasy at all.