Based on 58 opinions finded in 2 websites
Based on 58 opinions finded in 2 websites
Nº 372 in 573 in Chelmsford
Opinions
I decided to give Gourmet Express a try as my usual Chinese takeaway food quality had gone down hill recently. I was pleasantly surprised. My order was taken over the phone in a polite professional manner. The order was delivered hot and within the time I was given. The quality of the food was excellent and served in large portions. I will certainly be using Gourmet Express for my Chinese takeaways from now on.
Neil Franklin . 2024-10-25
MORE AT Google
Not even sure why we bothered ordering again from this place, a few years ago we ordered and there was a hair in one of the dishes the same thing happened again tonight, it's clearly obvious that there is a lack of hygiene in the kitchen. The food isn't that great either. I'll report it to Chelmsford city council as it's now happened twice and deliveroo won't offer a refund. *Response to the recent reply* - I didn't really expect an apology based on your lack of accountability for any negative feedback/review. The poor hygiene complaint has been filed with Chelmsford council.
Reeya Patel . 2024-10-25
MORE AT Google
We've been ordering from here for years, and we always have a good meal. Really tasty food and not greasy at all. Ordered again last night and food was delivered really promptly by a lovely delivery driver.
Rosy Low . 2024-10-19
MORE AT Google
For us it's the only Chinese takeaway in Chelmsford that delivers quality food consistently. Always delicious and exactly as it should be
Silvana Rus . 2024-10-19
MORE AT Google
Shame, very runny sweet & sour sauce.
Flippa . 2024-10-07
MORE AT Just Eat
Cold food no flavour prawn and chicken balls weren’t cooked properly and were all squishy and the sweet and sour sauce tasted of nothing and was very watery ruined my husbands birthday treat!
Emma . 2024-09-30
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Always good food, we have been using them for years, never had a bad experience
Gary Eaves . 2024-09-29
MORE AT Google
Great tasty hot food as always! Thanks
Penny . 2024-09-28
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tired something new and loved it.. amazing food as always
Michael . 2024-09-26
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great food.. not greasy. great flavour
Neil . 2024-09-24
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food always lovely and on time.
Dawn . 2024-09-23
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Most reliable and consistently good food. Always deliver on time. Chefs are on a different level.
Matt W . 2024-09-20
MORE AT Google
Really impressed with quality and taste of food, all arrived piping hot as well.
Olivia . 2024-08-07
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First time ordering, was very nice. Will defo come back 😊
Kimberley . 2024-08-05
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As usual the delivery was bang on time, piping hot and absolutely gorgeous!!!! Best chinese takeaway in Chelmsford by far!!!!!!!
Nick . 2024-07-28
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food was delicious and highly recommended
John . 2024-07-15
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Just extremely delicious food which arrived hot and extraordinarily tasty. Would 100% recommend this take away
Donna . 2024-07-14
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Really tasty and great in terms of temperature and quality portion size. Definitely would order again.
Louise . 2024-06-29
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The food here is amazing. Easily the best Chinese in chelmsford. Great staff. Always blisteringly hot.
Liam . 2024-05-23
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absolutely delicious! Best Indian delivery in town.
vicki . 2024-05-18
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lovely delicious hot fresh food every time!! fantastic delivery service too thanks!
Elaine . 2024-05-16
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Best delivery Chinese in Chelmsford. Food is always delicious and piping hot. Never a long wait for delivery.
Nick Morton . 2024-05-16
MORE AT Google
Terrible. Certainly wasn’t chicken, what I ordered. Beef was chewy. Over processed food.
Samantha . 2024-05-04
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One of the worst Chinese meals I’ve had. The chicken dishes were not chicken. The beef dish was chewy, I stop eating after two mouthfuls. Never again.
Samantha Jackson . 2024-05-04
MORE AT Google
If I could give it zero stars then I would! I have never in my 50 plus years been so disgusted with a Chinese takeaway. Absolute filth! Completely processed, disgusting 'food'! No chef on site obviously. Straight out of the processed pack straight from the warehouse. The 'chicken' is plastic in appearance and I dare not even put it in my mouth. £35.00 of hard earned money given to an absolute joke of a restaurant. How they are allowed to even trade is mind blowing. Steer well clear. FILTH!!!
John Jackson . 2024-05-04
MORE AT Google
lovely delicious food and always hot and fresh! Great delivery service too thanks!!
Elaine . 2024-05-02
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Very nice, would definitely order again.
Kim . 2024-04-27
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Very nice food and hot as well 👍🏻
Wayne . 2024-04-24
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Hot, freshly prepared and tasty although it arrived ten minutes early and I was just out the shower, I really did enjoy it
Stephen . 2024-03-30
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mostly nice but the duck was very chewy and dry sadly
Kerry . 2024-03-22
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every time we order from here the food is hot and tasty will all ways order from them
darren . 2024-03-19
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food nice and delivery driver friendly and kept you upto date with order
Neil . 2024-03-06
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Excellent all round, highly recommended.
Nicholas . 2024-03-03
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The food was very greasy, the chicken chow main had a layer of grease sitting in the bottom on the dish. The chicken balls were over cooked and dry
Nicola . 2024-02-21
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Great service from Gourmet Express xx
Janice . 2024-02-12
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Lovely meal even though slightly late. Highly recommended
Matthew . 2024-01-13
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Excellent food again we all enjoyed very much - Thank you too the nice and friendly delivery driver ☺️
Vanessa . 2023-12-31
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The food had fallen all over the car and we had to sodnd over an hour to organise getting the food and go and collect ourselves. Disgusting and restaurant told us it would be fully tefunded
Katy . 2023-12-18
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Our Favourite Chinese. Always lovely food, hot, and quick delivery
Liz . 2023-12-07
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So delicious! Got to us lovely and hot. All tasted fresh. Loved it!!
Amanda . 2023-12-06
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Really nice Chinese take away - food was so tasty - I would absolutely recommend
Vanessa . 2023-11-25
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Well the food was amazing and the delivery time was right on time. Thank you
Edwin . 2023-11-23
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A great experience, I love when I come across great Chinese takeaways and this is one of them. Perfectly seasoned, reasonably priced and very reliable. My now favourite Chinese takeaway in Chelmsford.
Olu . 2023-11-21
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Hot and tasty, and delivered on time.
Ian . 2023-11-05
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Probably the nicest Chinese we've had in Chelmsford. Everything was delicious, particularly the hot and sour soup. Would definitely recommend
Jared . 2023-11-05
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One dish was inedible and went in the bin, the others were tasteless. Very disappointed!
Sarah . 2023-11-05
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Regular customer always had excellent sevice, however one week the order was definitely not up to standard, the chicken chou mein was like mashed potato, the spring roll was dripping in oil all of which impacted on the rest of our order. I contacted the Manager immediately, who apologised and offered a refund on our next order. I contacted Gourmet Express today to place our order and reminded the Manager regarding refund, only to be met with the Manager renaging on his previous offer and asking for £10.00, this was not acceptable, so unfortunately a regular customer lost. As in many cases it is not the service judged when things go well, it is judged on how complaints are handled.Not acceptable
david lewzey . 2023-11-03
MORE AT Google
Love this Chinese take away and use it a lot - food is always very tasty.
Vanessa . 2023-10-28
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Place isn't clean in my opinion, I would personally avoid until its been cleaned up. It wouldn't kill them to vacuum every once in a while either.
Bob Mortimer . 2023-10-21
MORE AT Google
Absolutely delicious food. A Little bit late but well worth the wait, and they messaged to say they were a little delayed which I really appreciate....I don't mind if I know! Definitely will be back again! Highly recommend!
vicki . 2023-10-15
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Very good, enjoyed everything apart form the ribs, very little meat on them.
Andy . 2023-10-10
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Chicken balls soggy . Honey Ribs had little meat on . Sweet and sour sauce had exploded over everything in the bag . Prawn crackers was the best part of my order
Liam . 2023-10-07
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Lovely food. Arrived hot and was delicious! Thank you. Will definitely re-order. Recommended.
Ann . 2023-10-06
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Fantastic food. Really good flavours. Highly recommended!
Tim . 2023-10-04
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Very enjoyable beef curry and rice. I order regularly from Gourmet Express and always have good service. My order was a little earlier than expected by Just Eat but I was happy with that 👍
Karen . 2023-10-03
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Not the greatest quality and the beef dish smelt off
Sam . 2023-09-30
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Good lovely but I don’t get my stamp card reduction.
Paul . 2023-09-10
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Delivery on time food very hot and
anna . 2023-09-09
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Food arrived hot and in great time. I was really impressed with the quality. Everything seemed fresh, and was not over salted or oily like many other Chinese takeaways. I’ll order from here again - very good!
Ashley . 2023-08-18
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It's probably the best Chinese meal I've had on delivery for a long time. Great, I'll order again., no doubt.
Boyce . 2023-08-12
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I recently ordered from this restaurant for takeaway I ordered sweet sour chicken dish , during the night I felt really weird into having Severe food poisoning sickness,, I have only just started to recover! I complained on just-eat but no-one took my complaint serious and just-eat censored my review also. This is disgusting! How could a restaurant cheat customers like this. This restaurant clearly lacks health and safety
lauren kennedy . 2023-08-06
MORE AT Google
The food was terrible. Cold tasteless curry and dry overcooked (tasted like yesterdays) salt and pepper chicken. Disappointing!
Cat . 2023-08-06
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Hot delicious food and a great service too "thanks!!
Elaine . 2023-07-30
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Awesome as always. Tasty not greasy and no msg hangover that you get from other places. Top drawer.
Fraser . 2023-07-24
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Spot on food was nice only complaint I have is no menu in the bag
Kevin . 2023-07-24
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Disappointed. Only 5 pieces of squid in my salt n chill dish. And ribs in sauce very bland unfortunately plus £4 delivery charge is very steep considering I live 2 miles away.
Hannah . 2023-07-17
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Will still use again. Delays are to be expected with this sort of transaction!
Nicholas . 2023-07-15
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The red curry was absolutely superb. Oh my days!
Stuart . 2023-07-12
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It was all really tasty. Chicken balls were not greasy at all.
Amanda . 2023-07-08
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food was piping hot as expected, very promp service & the large spring roll was enormous, will deffently be ordering again
Fiona . 2023-07-02
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Love the quality of the food. Not over powering with the flavours
Althea . 2023-07-01
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It was the best curry I have had in Chelmsford. The rice was also the best I have had
Keith . 2023-06-24
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Cold chewy tasteless vile wouldn’t recommend
amber . 2023-06-22
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Ordered from here as our usual Chinese was shut. Really happy with our order. Arrived quickly and tasted great. Would definitely order from here again
Tara . 2023-06-13
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Great as always, best Chinese in Chelmsford in my opinion
James . 2023-06-04
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Great food! Changed our normal Chinese and was lovely and food arrived early - only criticism was you get less prawn crackers than other Chinese places - but they are probably saving me from myself lol
Jasmine . 2023-06-01
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I ordered peking duck which was really over cooked
James . 2023-05-25
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Everything was nice but the chicken wings were pink, bit concerning
Matt . 2023-05-22
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Quite bland flavours. Needs more sauce for the sweet and sour balls. Chicken chow mein ok but half the size of other Chinese restaurants for the price. Overall ok, but I will try elsewhere for next time.
Michelle . 2023-05-21
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Was lovely and hot and the food tasted great!! Thanks will defo order again 😊
Kymberley . 2023-05-15
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Excellent Chinese 👍🏼 Will come back again 👌🏼
Scott . 2023-05-15
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Kung Po chicken and Singapore noodles were both really tasty, with lots of veggies alongside the meat. Really big portions too.
Helen . 2023-05-09
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Took 3 hours from order to delivery
James . 2023-05-09
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Fantastic & good quality food which is prepared really well. Food was pipping hot on arrival (the seafood mix in spicy sauce is delicious) and we received free prawn crackers! Really recommend.
Anita . 2023-05-08
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Delicious hot food. The satay sauce was particularly nice, with a little spicy kick. Very nice.
Katherine . 2023-05-04
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The duck for the pancakes was cooked beautifully. Very nice julienne on the accompaniments. The Singapore noodles were very good, nice kick of spice and not overcooked. Fantastic overall, will order again 🫡
Oliver . 2023-04-29
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Dropped in on way home for a treat and left after only 10 minutes with enough food to cover lunch the following day too.
Christina Dowsett . 2023-04-25
MORE AT Google
Very tasty and great fast service
Stephen . 2023-04-24
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Always order from here. Excellent food, always piping hot. Had guests today and they said it was lovely too.
Liz . 2023-04-22
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I marked down a bit last time as the rice was a bit dry, this time it was perfect. I really enjoyed my beef curry and boiled rice last night and my husband was happy with his chicken Kung po and special fried rice.
Karen . 2023-04-14
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I order a beef curry and plain boiled rice most weeks. This week it seemed a bit dry as if the rice could do with a couple more minutes.
Karen . 2023-04-02
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Great food, hot and quick. Wouldn't go anywhere else!
Jeff . 2023-04-02
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Lack of taste and greasy. Very disappointed
Hannah . 2023-03-28
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All the food was hot and very tasty.
Sandy . 2023-03-25
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Beautiful food would highly recommend this place.
Anne-Marie . 2023-03-13
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Scrumptious food, exceptional flavours and all at the push of a few buttons!! What’s not to love. Would 100% recommend Gourmet Express for fabulous food, and excellent delivery time. Many thank for the lovely food this evening.
Donna . 2023-03-10
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Food was barely even warm when it arrived
Rachel . 2023-03-04
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Arrived quick and hot. Average all round. Beef tasted like fish. Which I didn’t risk
Daniel . 2023-03-02
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Shocking service, ordered 2 hours ago and our food never turned up. Phoned repeatedly and was lied to and told our food was on the way, eventually they admitted they never made our order. Will never use again.
Philippa Casey . 2023-02-25
MORE AT Google
Late and cold, driver couldn’t read sat nav and kept driving straight past!! Pointless and waste of money!
john . 2023-02-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Today’s experience was extremely disappointing which is a shame because I come here regularly and usually enjoy the food. At first we were surprised that my partner received his Katsu curry about 5 minutes after it was ordered but it was not even hot, the food was cold. After he had his food my meal came 20 minutes later so by the time I had got my food he had already eaten his. When my food arrived it had ingredients inside it that I requested to be removed. There was barely any noodles in my ramen so it felt like I was just eating broth and chicken pieces. I wasted £40 and ended up having to go to a different restaurant because we were still hungry and upset with the experience. Overall, food was cold, came at different times, specific ingredients were not removed when asked and portion size was smaller than usual in the ramen. The waiters were nice and did seem to care but the food was just not up to standard for the price I paid.
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I was very disappointed to be told that the small slice of cheesecake I had with my coffee cost me £6.75! This is extortionate and I won't be returning.