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4.0

Based on 32 opinions finded in 1 websites

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Nº 807 in 1309 in Cheshire East

Nº 154 of 253 Other cuisines in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..coffeesausage
Score
OpinionsNoteTripAdvisor324.0

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Located on platform 5 of Crewe railway station the Gourmet Coffee Bar and Kitchen is a good place to get a drink whilst on your train journey. When I was there I was served by a friendly lady and her colleague took my money and my drink was ready. They were a very efficient team!

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therichastill . 2024-08-26

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I often travel through Crewe for work. It would not be a complete commute without a coffee from Gourmet Coffee Bar. Every time without fail, the food is great quality, and the coffee tastes brilliant. The sweet bakery / pastry options are the icing on the cake (pun intended). What other place you know can boast "great taste gold" stars on almost every single product? Very friendly, chatty staff - will continue to buy from Gourmet Coffee and Kitchen at Crewe Platform 5.

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Archie Maheswaran . 2023-06-27

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Excellent coffee and sandwich. Customer service excellent and quick. Would for sure recommend when visiting.

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Adam W . 2023-04-30

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What great service and coffee! Chatty, friendly and helpful staff with a good seating area and a vibe that belies a railway station setting. Worth a visit if you’re at the station.

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ChangeGuru . 2022-05-23

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Have just got a latte and pain au raisin from Gourmet on Crewe station platform 5. Feeling hard done by as my pain au raisin was “pain sans raisin”. Very disappointing. Latte is fine

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Sightseer574057 . 2022-03-11

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You have to try a sausage roll, they are banging! Proper authentic home made sausage rolls. Ask for it heated up and it’s out of this world If you like your sausage rolls you will love one of these bad boys. Oh and the coffee is nice too! And the staff are friendly too so all round worth it.

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Robson . 2022-02-15

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The coffee is decent. Make sure you are prepared for a chat with the team, get some good random facts to regale them with, it's fun.

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Andrew C . 2020-09-30

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I have never once left a review on anything. I fancied something to eat so I got a sausage roll and a coffee whilst I was waiting for my train. It came to £6. I thought that was steep..... anyway it’s been 34 minutes and I still can’t get that sausage roll off my mind. I’m dumbfounded at how they have made a sausage roll that good.

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mattsX2559WB . 2020-09-23

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Worst place I’ve ever visit manager leevo so rude never come across anyone so rude will not be visiting again

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D1365SSangelah . 2020-03-17

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Terribly slow, staff are a shambles and don’t seem to care. If you’re in a hurry to catch your train don’t go here.

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Catherine C . 2020-01-18

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If you’re thinking of getting a coffee from here for your train journey, don’t bother. The young lady on the till seems to take lots of orders quickly and the older lady making the coffees just can’t keep up. Me and my friends had just over 10 minutes before our train and my coffee was still not ready. I’d already paid for it and had to leave it behind because my train was about to depart. (Note - I wasn’t offered a refund) My friend managed to get her coffee’s with 30 seconds to spare but was not given her pain au chocolate which was literally an arms reach away from us. We could have reached behind the counter to grab the pastry ourselves... Will not be going back, lesson learnt!

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LauraLeah92 . 2019-07-21

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Found this little place while waiting on a train they have super tasty sandwiches & cakes very reasonably priced super quick staff extremely friendly and very clean little place you can sit and eat or they will pack your buys to take on the train .

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lorrainemitchell74 . 2019-07-17

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Third time I’ve got a coffee here at the kiosk between platform 1 & 5, each time it’s been a shambles. The trio here (lad serving on the till and the 2 girls doing...well, I’m not sure), probably need to go on a customer service course because when you are between trains & just grabbing a quick coffee it’s not ideal to pay for your coffee & then have to wait for the girls to finish their conversation before they decide to start making it. It would be nice to actually get what I ordered as well, skinny latte rather than a full fat one but it seems more of a “get-what-you-are-given” kind of place. Not sure how this place copes at peak rush hour. Sorry for disturbing you ladies, I won’t bother next time!

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Lisa C . 2019-06-06

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I was on my way back from work after a long meeting waiting for my next train. Thought I might as well grab a drink and a bite to eat. I ordered a coffee and a lemon meringue muffin - hands down, best muffin I’ve ever eaten! I was amazed that this little cafe had so many amazing things to offer. Will definitely be visiting again when I’m next stuck in Crewe.

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SamanthaW2479 . 2019-04-20

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Struck by spotlessly clean station coffee bar. Beautifully presented cakes which were delicious and substantial. I was asked end or middle no one ever asks that !! So impressed will now be a regular stop for me.

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cheekychina . 2019-03-19

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Gorgeous and more reasonable prices offered here food good and coffee is delicious more appealing than other places at the station

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RevPip . 2018-10-27

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Ace coffee and friendly staff. The food looks amazing and reasonable prices - didn't eat as we had something in the other 'shop' cafe further up the platform that put us off food for the rest of the day! Nice coffee and friendly staff!

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RevPip . 2018-09-24

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Excellent quality, service and value for money. Very clean and well organised. Not only is the quality and quantity better than the nearby Upper crust but it's cheaper too! Will be using on a regular basis.

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WayneH1970 . 2018-07-11

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Odd this - the one on platform 5 always seems to be better run and better stocked than the one on platform 6. The coffee is really good and the selection of cakes and pastries is good if a bit expensive. Had pastéis de nata for sale this week - translates as Crewe custard tarts I think. The ladies on platform 5 always helpful - and fast which you need when the train is about to arrive at 6.28 in the morning.

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Rappeneau12 . 2017-10-25

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Passing through the train station whilst waiting for my second train, I was feeling peckish, so stopped off at the Gourmet Coffee Bar & Kitchen kiosk for a Vanilla Cafe Latte & Gluten Free Sandwich.

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923Dan . 2017-06-20

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My sister and I decided to venture down to Crewe train station today for obvious reasons like getting a train... I decided to "treat" her to a coffee, not from just any place, but from gourmet coffee bar & kitchen, I've been here many times and have for the most part received excellent customer service and awesome coffee so I decided that our coffee fix would happen here... to say the least I'm vexed by how we were treated, we not only left feeling awkward and for the most part pissed off we will never spend our money here again... the lady behind the counter started out by looking extremely annoyed that we had to interrupt her conversation with her colleague but also that she had to make coffee her whole body language screamed I don't want to be here! Now I know things happen when you're on the front line serving I've been in customer service for 8 years dealing with all types of customers... in this situation one of the coffee cups fell on the floor that she was going to serve with, not only did she huff and puff about it falling on the floor she actually picked the cup up off the floor and proceeded to make my coffee with it. Now I've been on some health and hygiene courses in my time but I'm pretty sure you're supposed to bin it and get a new cup, so when I politely said "sorry can I get a fresh cup please" she retorted back rudely "it is a new cup" looked at her colleague and they both proceeded to laugh at me and give me all of the attitude I think they could find in their bodies ... these "ladies" are bad for your business and need to be spoken to about their horrific attitudes, better yet sacked ... won't be coming here again

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Becky B . 2017-06-08

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When the after a tip and not disapionted the service and staff where great and the chefs skills with knife where first class. And also very funny. Can not wait to go back.

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raymondc815 . 2017-02-22

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We ordered a pint of Stella and a medium wine. It cost 9 pounds. The lady who was working there was very friendly and helpful. But everything at stations is expensive

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James H . 2016-09-01

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Two friendly baristas, a delicious cup of coffee, and a large selection of good food: exactly what was needed during a nightmare journey where three trainloads of people were crammed onto one train. I'm very glad I took the decision to get out at Crewe and take my chances on a later train. I felt thoroughly restored after visiting this coffee bar.

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BessGressingham . 2016-06-28

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Dear God. For a station coffee bar, people having trains to catch, this is excruciating. Give yourself fifteen minutes and you'll be ok as the staff catch up with their mates, get the orders repeated and then finally make a coffee. Less than that, and you're better off anywhere else.

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LuckyTraveller499507 . 2016-05-09

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Have had many excellent coffees with either a sausage or bacon baguette for breakfast before joining a train, sets you up for the day. Very tasty, good value for money on meal deal. Friendly and chatty staff. Have also used the Gourmet at Stafford station.

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78foodie110 . 2016-04-15

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This is right in the station and quite exposed so it can be cold and windy to sit here having a coffee, pricey for what it is

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stuart w . 2016-03-20

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While waiting for the Manchester train, we ventured a little further along the platform to avoid the usual run of the mill coffee outlet. We are glad we did, the flat whites were perfection and the two ladies serving were obviously enjoying their jobs. No wonder it was so busy

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will s . 2016-03-19

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Use this outlet and the one on Platform 6 about twice a week. Brilliant hot lattes, excellent care in the coffee handling, great beans, silky frothed milk. But what's more is they are all friendly, all fun, and take the time to share a chat, even at 6am when it's cold. The flapjacks, porridge and bacon baguettes are also excellent. Highly recommended. Don't go near the 'official restaurants' the quality is no where near as good.

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nobsterwrexham . 2016-03-04

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Asked for a sausage baguette, but was told the sausages hadn't arrived yet. Seemed strange for 8am. Opted for the bacon baguette instead, which was pre made, sat in an open container on top of the microwave (not hygienic). This was heated in the microwave as my coffee was made. The young man asked if I wanted any sauce on it. I asked for brown only to be told minutes later that he only had enough to cover half of my 4.50 baguette 'deal'. Pathetic. And everything was tasteless.

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SLeigh89 . 2015-07-29

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Went here for the first time last week all I can say amazing coffee these guys know want there doing and have a passion about coffee and customer service. I haven't been to the one on platform 5 yet the guy you serve me on platform 6 was nice made me a flat white just the way I like it. And try one of the flapjacks outstanding. I advise anyone to try gourmet coffee bar you will not be disappointed. Go here best coffee on the station

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Susanw2010 . 2015-04-07

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I had a nice enough sausage baguette and coffee whilst waiting for a train thanks to the breakfast offer at Gourmet. Ok, it's not quite as cheap as Subway but the nearest Subway was too far away and the baguette was better than a Subway one.

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MyUserNameWasTaken . 2015-03-31

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