Gourmet Burger Kitchen in City of London, Westminster

Portion sizes are small. Asked for curly fries, got regular fries. Nobody to greet at the front door.

I do not recommend this place I understand that you are short staffed but the staff is rude and makes the place uninviting and we waited 1 hour for the food to be luke warm at best.

Service was good and Atmosphere was decent but fecking hell the portions are tiny compared to what we paid for. Won't be coming here again bcos quite alot of ppl have mentioned it but obviously the management haven't taken heed.

Food was fine. Service was lacklustre but the toilets were absolutely disgusting. Toilet roll on the floors, toilet brushes lying around, filth over the floors and absolutely stinking. Totally put me and my mother off our food if that’s what the toilets are like, what is the kitchen like. Worse than a train toilet

The burger very well done. And it's good. But it doesn't have potatoes or accompanied with anything. You order the burger with your mobile, therefore the service is conspicuous by its absence. And the atmosphere, well, people come and go. Beer, a simple can.

Table needed a wipe. Waitress needed a deodorant (poor lady, perhaps working long hours, but we could feel the smell a few meters away). Food just ok.

Long service, hamburgers are small and fries not included. Dear!

They were redecorating the place while I was trying to have my lunch in peace

Really lovely atmosphere with nice decoration and furniture. The food was massively underwhelming, although it was genuinely tasty. For the price paid I was wondering where the other half was! Ordered 4x Blue Cheese Smash patty - Small and tasted standard. Sides of loaded fries which was not worth it. Tiny portion, not exactly loaded either. Truffle Mac and cheese, nice, but again, small. Only large thing was their Caramel Milkshake, that I will say was good ! Service was great as well but massively let down by the food.

Very good burger. Patties are delicious but tiny. Make sure to order triple patty. Chunky fries are amazing. Good service and friendly staff. I like this place.

Update: Great burgers and now with the option for a plain burger with no cheese on the apps. Onion rings also very good.

I hadn’t visited in years, so I decided it was time to give it another try. The burger was of good quality, and the restaurant was spacious with friendly staff. It’s a bit pricey for lunch, but overall I’d rate it 7.5/10

Staff were wonderful. So helpful and attentive and kind. The food was lovely too. A lovely afternoon. Thank you 😊

Perfectly good food and quick service but relatively empty on a Saturday afternoon with quite a few menu items unavailable

Don't get the KBBQ chicken. It's small and the chicken was overcooked.

I recently had the pleasure of dining at Gourmet Burger Kitchen (GBK) in St. Paul's, and it was an experience worth every bite. Nestled in the heart of the bustling city, right near the iconic St. Paul's Cathedral, GBK offers a perfect blend of delicious food, warm ambiance, and excellent service. The menu is a burger lover's dream, with a wide range of options catering to every palate, from classic beef burgers to inventive vegetarian and vegan choices. The ingredients are fresh, the portions generous, and the flavors exceptional. I opted for the classic GBK cheeseburger, and it was perfectly cooked, with a juicy patty and just the right amount of toppings to complement but not overpower the star of the show – the meat. The staff at the St. Paul's location were incredibly welcoming and attentive, ensuring that the dining experience was smooth from start to finish. Despite being in such a busy area, the restaurant manages to create a cozy and relaxed atmosphere, making it a great spot for a casual lunch or dinner. Additionally, the location is unbeatable. After a satisfying meal, you can easily take a stroll around the beautiful St. Paul's area, soaking in the history and architecture. Whether you're a local or a tourist, GBK at St. Paul's is a must-visit for anyone craving a top-notch burger in a fantastic setting. Highly recommended!

Very hit or miss in my opinion. The hot honey wings were very sour and the Korean fried chicken burger felt like it had more sauce than chicken in it. We asked for the beef burger medium well and when we received it it was black on the outside 😭. On the other hand, the skinny fries and sweet potato fries were really nice especially with the garlic and truffle mayo. The milkshakes were as good as ever!! You have to order on a QR code which I’m not the biggest fan of, and then at payment they add a tip by default which is pretty funny. All in all it’s a fine place to go to but nothing special.

Food ok but not worth the money. Presentation and atmosphere bland, decor dated - soulless restaurant. Shame as GBK used to be a fun place to go for a tasty burger but I won’t be returning.

One of the best onion rings imo. Good burger for its price.

The food is pretty decent. However the entire experience is sub par. Firstly this stupid app ordering. I did use the app a while back but now my password doesn’t work so I gave up as did other diners. So you go up and order at the bar. The 2 staff guys on duty were bored out of their brains. Absolutely zero customer engagement skills. Zero friendliness or charm. I wouldn’t return.

This GB burger is the best! Cooked perfection juicy burger. It’s probably the beef and brisket combo in the burger. So yummy . Must have a shake here. I recommend the vanilla shake because it’s thick delicious and full of wonderful Madagascar vanilla you can see the grind little black flakes in there. You have to know this is authentic. !! we also had crispy delicious sweet potato fries, and chose the satay sauce.. but mustard honey sauce would be bit better. Love it here I would come again. You make your order at the table and they know exactly where to take it. Fast service too! Not that we needed it, but it was a pleasure.

Consistently excellent all-round experience

Really good vegan patty! Loved truffle fries and onion rings on side! Staff was very helpful too!

We were shown to a table and shown the QR code on the table to use for your order. I was very surprised to see that a £3 tip had been added to our order when we had done the order ourselves! I could not see an option to delete it. We tip according to service not mandatory. We had the lunch deal burgers which were brought to our table. The burgers were delicious and hot BUT the skinny fries were limp and barely warm. No one came to ask us if our food was ok. Very disappointing visit and meal.

Westfield Stratford Branch 06/08/2024 1pm We were greeted warmly and seated. I ordered the Californian baked and the menu states that it comes with a house salad which includes lettuce, cucumbers, onion, tomatoes in a vinegrette. When my burger arrived it came with two slices of tomatoes, two thin rings of onion and 2 lettuce leaves and no dressing. I spoke to the manager about it not being a house salad and he explained that the whole menu has changed and can see that it can be confusing but that's how the salad comes with the nakek Californian. There was no attempt to provide a house salad or a discount or any solution to the fault of the menu. I have had the Californian many times and if there has been a change to limp salad then this shoiluld be stated.

Not bad but well-cooked burgers are charred. Above all, avoid eating well-cooked meals for children because the meat is much too grilled :( very bad for your health.

Had lots of GBKs and this was the first that dropped the ball. Normally really good food.

I was here a year ago and a few times.. the quality of the food and the service goes down with each visit.

Good food and service, the best is to order via QR code and pay.

The juicest burger and chicken wings. If you order the Onion Rings be sure to add a sauce!

I can not rate service and atmosphere because I only ordered it to eat at my lunch break at work or at home. But I have to say: it became my favourite order and I am not into burger a lot. That is to say something! My favourite is the blue cheese (with the sauce and not slice), and I love to have the option "pinky and juice" because it delivers as promised! I also have tried the Korean bbq chicken, and surprisingly, I was not disappointed. Well done, guys! the only disappointing thing is that to order is always long time wait, maybe there is a preference for customers who actually are on the site. But there is no other place I can compare with it. The flavour.... hmmmmm. 😋

Great burger! Tried it for lunch, cheap and quick formula, but absolutely top quality!

Good service, great food, I would recommend :)

The burgers and fries were super tasty, ingredients were all fresh 🍅🍔😋 very nice shop and friendly staff, we would love to come back😊

Good burgers, but still a little short of great. I recommend.

Ordered a Korean chicken BBQ burger today and received an extremely thin chicken fillet which was deep fried without any breading. Would not recommend.

One of the best burgers i’ve had. staff were very friendly and prices were pretty good.

Everything was perfect...simply amazing 😍

We were looking forward to the burgers, but were very disappointed, there was nothing special, the children's menu was burned and replaced with eye-rolling, the onion rings were inedible, nothing out of the ordinary.

Place is great and prices are reasonable

Terrible quality of food. Everything taste a day old and dry. Tried to wash my mouth with some water but their bottle that you pour water from is dirty. I found white bits of tissue and other things in it.

A lovely burger joint in the heart of London serving good quality food with a lovely atmosphere! Well worth the visit!

The food is very delicious I recommend it

The service just wasn’t great. We were told we had to order with our cellphones, which we tried several times but they kept rejecting the multiple cards. Eventually we just went to the counter and ordered. I had the Californian, the Blue Cheese Slaw and some Garlic Mayo. The Californian was good but ridiculously small for the price (didn’t include fries), and they forgot the smashed avocado, which, given their lack of table service, meant I had to get up again to ask for it. The Blue Cheese Slaw was alright, the Garlic Mayo was really good. Really expensive given the portions and customer service.

Fast serving, quality food, good choice.

Enjoyed a burger with my family, surprisingly empty, but it was Saturday, and in the City of London

Ordered a meal from Uber Eats. 3 milkshakes were totally melted and like warm milk. Uber says the "concern hasn't gone unnoticed" but they won't refund the shakes, they say they "understand it's frustrating when a dish isn't a certain temperature ". Big waste of money.

Great burger chain. One of my preferred ones in London. I also love their skinny fries 😀 try them with the baconaise!

Unfriendly service from the beginning. Milkshakes were not great. The burgers were not tasty at all. The whole meal smelled like old oil that was used and the onion ring in the burger was drenched in oil. Both meals were £30 pounds in total. If you’re looking for good flavours, this is NOT the place to go to and find it.

Burger was nice but everything else accompanying was stone cold. Asked for the sides to be recooked but was told the kitchen was closing. Refused to refund us for the cold food. Wouldn’t return.

Food was nice, varied menu, quick and easy order.

🇩🇪 My experience at GBK at St Paul's Cathedral was simply amazing and I'm thrilled to have found this great burger bar! The service was excellent, from the friendly staff to the quick service. They created a warm and welcoming atmosphere that made my visit particularly enjoyable. The food itself was simply delicious. The burgers were juicy, perfectly prepared and topped with fresh ingredients. The selection of side dishes and sauces was impressive and offered something to suit every taste. The location at St. Paul's Cathedral is simply spectacular. After touring this historic landmark, it was the perfect place to relax and enjoy a delicious meal. All in all, I would highly recommend GBK at St. Paul's Cathedral. If you are looking for great burgers, outstanding service and a great atmosphere then this is definitely the place! 🏴———————————————— My experience at GBK at St. Paul's Cathedral was simply fantastic, and I am thrilled to have discovered this amazing burger bar! The service was excellent, from the friendly staff to the quick service. They created a warm and inviting atmosphere that made my visit particularly enjoyable. The food itself was simply delicious. The burgers were juicy, perfectly cooked, and topped with fresh ingredients. The selection of sides and sauces was impressive, offering something to suit every taste. The location at St. Paul's Cathedral is simply spectacular. After touring this historic landmark, it was the perfect place to relax and enjoy a delicious meal. Overall, I highly recommend GBK at St. Paul's Cathedral. If you're looking for great burgers, excellent service, and a wonderful atmosphere, then this is definitely the place to go!

We went here for a quick bite as we were at a loss of where to go with a couple of friends. It was very underwhelming. The place was quiet which was nice and relaxing but the food was very expensive for what you got. 6oz burger for £11 and you have to buy chips on top. All in all £45 for 2 mediocre meals. Probably the northerner in me but there are definitely better deals to be had.

GBK with a table service. Very nice staff and as always great food.

This place is the best! We ate here three times while staying at a nearby Premier Inn. The burgers are fresh and delicious and there are loads of sides to choose from. I love that you order and pay in the app. The restaurant has lots of comfy tables and views of St Paul’s Cathedral. Staff are awesome too.

Anche qui ci sono stato con la sorella, fanno un buon amburger!

Hamburger ottimi e personale molto gentile. Consigliato!

Came here one night with four people and downloaded the app as instructed, despite the app being a little tricky to navigate, we had a very pleasant evening and the food was very tasty.

After having a wonderful day in London, my family decided to go for dinner here. The place was not very busy, so was expecting quicker service for at least the drinks arrival. The food was nice enough and tasteful, however it arrived cold! As part of a chain, this is something that certainly needs to be worked on. The bill came to over £70 for three of us, and to pay that for cold food and a cold establishment when dining isn't good. We came in January (winter), and it was the evening and your front door was open?? There are two doors to get into this establishment, I can understand at the bare minimum from a business point of view to have the main front door open, but to have the second door that connects the front door to the main restaurant space wide open allowing cold winter gusts of air come through was just not a pleasant experience. The advertisement on the table that there is a student discount if the app is used did not work either, which was upsetting, and there was a lack of Front of House staff walking about just to ensure everything was okay within the main restaurant. We were between choosing this place and Pizza Express; a few doors down for dinner, wish we had gone there now, as I'm sure we would have been warmer!

Food was amazing and manager Adeeb is a true star and made me feel very special during my visit. Thank you!

The burgers are as good as Five Guys, maybe even better, but with more options, better atmosphere, slightly lower prices, and a more relaxing dining experience. It's kind of like a sit down restaurant but not, think Nandos where you order at the counter and they bring it to you. I'm still looking for my perfect American burger place here in London, but this will do in the meantime. Would go again!

Very small portions and terrible customer service.

The Korean BBQ Chicken Burger is great!

Burger ist für den Preis zu klein. Schmeckt aber top. Bedienung ist sehr freundlich.

This restaurant has excellent attention and the food is of very good quality.

Schönes Café und guter Tee wie auch Kaffee

Good burgers for a fair price. Really cozy too. I recommend to add the bacon, it was truly crispy.

Amazing burgers! Visit every year on our visit to London. Great service. See you again next year :) chef had actually finished service when we arrived but went out of his way to accommodate and made us burgers any way 😯

Food was fantastic, very well presented and quickly made. Staff very friendly. Order process quick and easy via qr code. Not too crowded, rather peaceful with fitting music. Kudos!

Great place, friendly staff, amazing burgers... Option for free bottle of water is also nice

You pay the tip before you’ve been served, and then they bring you a tiny teeny tiny burger.

Food was really bland, no flair or flavour, the staff were really unresponsive and overall there's nothing to enjoy here, worse than wetherspoons.

I’ve not visited GBK in abt 5 years, being based overseas and Covid closures… I used to relish the novel menus and overings. Now, it’s just a regular burger restaurant which has lost its spark. Emphasis was on making an electronic order, but this didn’t work so well with an overseas sim card.

Tastes good. Smaller portion sizes.

Una experiencia agridulce, decidimos entrar porque vimos que los precios de la carta estaban bastante bien. Una vez dentro, nos sentamos y nos dimos cuenta de que no tenían la calefacción puesta, todos llevábamos los abrigos puestos! Tardaron más de 30min en servirnos y la sala estaba casi vacía. La comida estaba buena, pero tampoco es de las mejores hamburguesas que hemos probado, además pedimos una jarra de agua que ni nos trajeron... Salimos sobre 15£ por persona.

We waited for 50 minutes for 3 burgers after ordering on a table that was never cleaned from the previous customers. One of the burgers didn’t have the extras that were ordered with it. Not a smooth experience at all. The food is ok.

The waiters are very bad and rude, bad experience never coming again

Food was ok, but small portions. Too much waiting and it was really cold inside.

A very nice GBK location. Near landmarks, helpful and quick staff. Not super busy especially on Sundays which is a plus.

Wetherspoons is more gourmet than gourmet burger kitchen. Avoid.

Príjemná atmosféra v centre Londýna, prakticky hneď pri St.Paul Cathedral. Veľmi prijemná obsluha a jedlo vynikajúce. Mali sme Mighty Burger a bol skutočne Mighty...

Not a great burger, GBK used to be so much better. And it was quite chilly inside.

I really eating here, burgers and fries are really good. I also really enjoy the halumi starter. Staff was very nice.

Essen war schon kalt. Der Raum selbst ist auch sehr kalt. Die Bestellung gibt man digital ab. Die Portionen sind klein. Geschmacklich okay. Der Service ist schnell, einziger Vorteil. Der Kinderburger war angebraten und der Veggie-Burger war roh.

Food was cooked perfectly medium rare and we enjoyed the experience Staff made sure there was no food allergies

Very good quality burger and chunky skin on fries. Service was quick although I felt ignored. Not much of an atmosphere but great for a quick reasonably priced burger made from quality ingredients

Ho provato l’hamburger cheddar cheese and bacon al GBK insieme alle patatine e una pinta di birra Brooklin. Il panino era buono, con ingredienti di qualità, e il servizio è stato veloce. Il personale è stato gentile e disponibile, ed è fantastico che ci siano opzioni completamente vegane per chi le cerca. Le patatine erano ottime. Tuttavia, nel complesso, non è stato un pasto sorprendentemente eccezionale che mi rimarrà impresso a lungo termine. Ci sono altri burger a Londra più degni di nota. Ma se capitate da GBK, vi garantisco che mangerete comunque un buon hamburger.

Just had lunch, always quick and easy to order. Great burger as always and cooked to perfection. Another successful lunch date. Always a stable place to visit.

I am really amazed by this first-time experience at GBK in central London by St. Paul, it just simply brought back memories of FiveGuys from 23 years ago in Virginia. Keep it .. thoroughly enjoyed 😉

Would say like I had one of the best burgers I’ve ever had, price was ok. I hope I will return here someday👍

Mighty burgers are a must! You order online in the restaurant or at the bar with food brought to you. Help yourself to the water… well i did anyway. If you are expecting table service this is not the place for you. Staff were polite and food and drinks were fast and tasty. It’s nothing special but you are not paying for a 5 star London service.

The quality of a GBK burger, in a stunning dining room with a great view to St. Paul's Cathedral. What else can you ask for?

Menú de 9£ entre semana y a mediodía que incluye hamburguesa de ternera, pollo o vegetal. Ensalada o patatas y refresco. Te sirven en mesa los camareros con una atención muy cuidada. El local es bonito, limpio y moderno con sillones y sofás. Música agradable y variedad de salsas para añadir a tu hamburguesa. Great option just behind St Paul's Cathedral.

Top quali great burger with gluten free options!

Still do good Burgers, were my number one Burger Place in the UK, but standards and portion size have dropped, Service has always been semi self serve, but okay hence the rating. the St Paul's branch is looking a tired these days hence the atmosphere rating... but not wholly a GBK issue as sadly restaurant are struggling financially due to COVID and now global economic woes.

Love this place for a quick bite to eat, it really is one of the better places to grab a burger in Central London without paying through the noise. I like the QR code menú and the fact that you can choose how rare you want your meat. I got the blue cheese burger with bacon and it was delish!

Lovely atmosphere, great location 👍 service with a smile and the food was on point! Was asked if we had any dietary requirements before ordering too so a bonus from me! Quick and efficient. The habenero jam sauce had a gorgeous kick too it too so if you like a little spice I would absolutely recommend it on the side or even to chuck inside one of their juicy burgers! 😉 we then went back a few weeks later and unfortunately ordered the same thing again and one of the burgers was raw even though we asked for well done... a little annoying as it meant we didn't eat together... seems to happen when particular staff are working.

A really nice tasting and nice looking burger, which I enjoyed a lot. From positives, you can also customize your burger and order completely from your phone, which simplifies and speeds up the process :)

Delicious burgers and beer! Visiting this place is 100% WORTH IT!

Food was good, beer was cold and the QR code link to order your own food is easy to use. All in all very good experience.