Golden Grid in Scarborough

I am lost for words. Fantastic second floor view's

Food was ok. Price was a little steep. Service was nothing to write home about. BUT what was really annoying, after paying by card and leaving, was being chased down on a busy pavement by a member of staff saying the payment didn't go through - tried again and again, then another card and the another card with the staff member carrying the payment machine saying all declined when none of them should have failed ! Because golden grid has been established for such a long time you'd have thought they would have sorted this problem out but apparently not ! it's not like it would cost them much to get better devices with better reception but no they can't be bothered. SO be prepared to be chased down and embarrassed.

Haddock, chips, dollop of mushy peas, 2 slices of bread and a pot of tea!! Lush....just what I needed before hitting the Newcastle Packet!

Fish outstanding ..would go again ..soon .xx

We have been loyal customers of the Golden Grid for years. But unfortunately tonight the service lost our patronage perhaps for good. We have always been impressed with the quality of the food and the level of customer service that this establishment provides. However the service tonight was below parr. I can only classify it as hostile, rude and apathetic. Service was slow from the start. With staff seemingly more interested in hanging out in the kitchen than on the floor. When we were finally waited on the staff member was chewing gum as he took the order. A clear sign of his lack of interest. When serving he would lean over a member of our party repeatedly passing drinks to the end of the table out of his reach and practically knocking into her every time. There was a mix up with the order (which happens and isn’t in and on itself a problem), and in fairness I do not believe was wholly the waiters fault, however when discussing it, I was greeted with hostility and eye rolling. After that, other t bringing out the order, we were largely and deliberately ignored. The few tables such as there were remained stacked full of dirty plates while the wait staff again disappeared into the kitchen for long periods of time. We had to ask for our table to be cleared several times, so that we could order desserts. They took a few plates away and then left us waiting for about 15 minutes, still with the remaining dirty plates and cutlery. We asked politely again that the table be cleared and if we could order deserts, upon which one staff member completely ignored us and walked off while the other rudely replied that they were busy. There were only 7 covers in the room. She proceeded to snap at me that she needed to serve the table behind us. I dread to think how they would cope if it was actually busy. At this we decided enough was enough and that it was time to go. We left to pay downstairs. There was no member of staff there either. Had we been more dishonest types we could have easily walked off without paying. Needless to say we paid our bill and left. I have to say we were shocked. I’m not sure if this is how the new owner usually manages his businesses, or if this is the result of untrained and uncaring staff members. But the wait staff in any establishment being the front face of the business embody its values. I echo what I said above, currently the values presented are rude, apathetic and hostile. Which are entirely opposite to the terrific reputation that this establishment has held for countless years. Sadly this debacle has resulted in a loss of our patronage and this disappointed review.

Totally lovely! We arrived at 7pm on Friday, everywhere else seemed to be closing up. Golden Grid was still busy. I'm sure the sign said closing at 7.30 but we left at 8pm and customers still arriving. Haddock and chips, cod and chips with mushy peas, tea for 2, total £35.25. Food was great, young man upstairs was run off his feet but coping well. Very extensive menu including lobster, mussels and, I will be back, chowder!

Loved the fresh skinned fish and chips with curry sauce, friendly service, would recommend it

The fish and chips were lovely. Staff were friendly and helpful, although behind the facade we sensed they were a bit fed up. A lot of crashing of cutlery and crockery going on behind us. But it was vile weather so will let them off!

Two out of five oysters were bad. The other three were nice. My tea had a foreign body in it. They took the tea off the bill without me asking. When we told them about the oysters they called the manager. She, without apologising, said the best she can do is take 10% off the bill. I suggested she didn't charge us for bad oysters. I said not to worry it will all go on my YouTube channel (speaker the hat man). Now she shouted at me to be quiet and suddenly found out she can reduce the bill by the price of the two oysters. No apology but fear of social media. Furthermore this is a venue which welcomes dogs yet it purports to be an up market restaurant.

Staff all staff great and place very clean. Thank u keep your customers safe food great too big thank you to all stay safe all off you thank u again from us both Mr eills whyberd

Fantastic food, lovely waitresses and dog friendly. They made our dogs feel very welcomed guests. Thank you 😊

We call in the Golden God for a quick coffee whilst in Scarborough, service and coffee very good

Absolutely lovely place, staff are very friendly, the fish pie is the best I have ever tasted, great atmosphere, I would definitely recommend this place

Nice coffee, nice service. We didn't eat and we sat outside the cafe.

Despite the dogs welcome sign, we were turned away as apparently dogs are not allowed at the weekend. We will never use them or their sister shop, princess, again

We ordered Sharing Platter which was disappointing, I would say frozen, All Day Special ok, but at £65 for what we thought was fresh food the meal was expensive, I can buy frozen scampi in the midlands, expected better at coast.

Horrendous! Worst meal ever! Ordered moules mariniere as a starter and it was rancid, the smell was clearly off and it should never have been served (it was the sauce not the mussels). They took it off the bill admittedly. Followed by half lobster for mains - it was like rubber, could barely get it out of the shell. £22.50 for a tiny claw and without exaggerating - about 2” of edible lobster and all it came with was chips, a bit of limp rocket and a slice of lemon. Absolute ripoff! We are locals not tourists and I will never set foot in there again! Feel sad that all the tourists think this is all Scarborough has to offer!

Excellent seafood restaurant, if you want a simple fish supper or more extensive menu like lobster 🦞 I can highly recommend. We had the fish pie (stacked with fish topped with creamy mash and a layer of mild cheese) and Moule Marnier (more than enough Moules in a creamy garlic sauce). Washed down with a reasonably priced bottle of wine, fantastic.

We had high hopes for the food here, so thought we would just try a small fish and chips on our first night in Scarborough, then if any good would return and be a bit more adventurous. But.... The chips were dry, the mushy peas were like bullets, and you actually had to pay extra for the peas! The tartare sauce is the worst I've ever tasted too. The fish was ok once you got through the extra thick batter. Very overpriced and disappointing. Never normally review restaurants, but wouldn't like people to waste their money.

Ordered whole lobster. Asked for things to crack claws, couldn't provide any so lots of very expensive lobster not able to eat. 3 times we had to ask for things we had ordered and not brought. Very quiet when this happened as we came in just after they opened so no excuse

Please do not eat here if you have disabled children the staff including the manager as unbelievably rude and unaccommodating we had to leave before we could eat

Food was fresh and really tasty

Lovely restaurant right on the seafront across from the harbour. We went in for lunch whilst on holiday. We asked for a table upstairs which was great as we got a sea view. The menu is very good and apart from the obvious fish and chips, there is lobster, seafood chowder, scampi, mussels and fish pie available, to name a few. We had the set meal of cod, chips, peas and a pot of tea. The service was friendly and efficient, the food piping hot and delicious. Would definitely come back next time we are in Scarborough.

The coffee making facilities are situated under the stairs out of the customers direct view. But from where I was sitting you could see the staff working from the reflection in large mirror on the wall. I watched the waitress with long red hair in one of the large mirrors. She was sipping customers coffee before they were delivered to tables. She was also dipping biscuits into customers coffee and eating them. Another much older member of staff was stood there vaping. I think this venue needs investigating. It clearly has disgraceful hygiene and poor work ethics from staff. We didn't hang around.

Very friendly staff ,good food ,resonananble priced ,large portions of fish ,clean environment, great service and would recommend .

I can’t call it steak at all! It’s taste disgusting. I ordered medium well done and it wasn’t be good as I expected to. Lobster was too salted and it was impossible to eat it at all. Fries been dried and seems from yesterday. I wouldn’t recommend that place and never come back here again. We paid £62 for Steak and Lobster!!!! Ridiculous money for disgusting food. Stuff is friendly. Not a big space in a restaurant. They have 2 floors. Toilets. And menu is too expensive for what you get.

Lovely restaurant with tasty food at a great price. Quickly served which is always a bonus. Plenty of seating and is very clean and tidy.

The Golden Grid looks like a charmingly authentic harbour front fish and chips shop. On further experience it becomes more faded, jaded and old fashioned. Portion size was decent enough. The fish batter was light and bubbly, the fish was flaky. The fish pie was superheated and largely lacking in... fish. Surrounded by a moat of overcooked peas that reminded me of my grandmother's cooking. She hated peas and made them suffer for at least an hour on the hob ;-) The mushy peas were worse. Overcooked, brown in places and not at all to my taste. Service: someone took our order and money, that was about it. I cannot recommend this place apart from the tea. I enjoyed the tea.

The best fish and chips. Fresh fish. Crispy batter. Nice beers. Good service. Been here three years in a row and has never disappointed.

The food was incredible and service was brilliant! The Golden Grid is an excellent place to go for a meal! The karen that was here complaining that her group of 2 couldnt sit on a 5 seater table incase a large group came in doesnt know what she missed! Only downside about the experience was the circus trucks outside blaring darude sandstorm most of the time.

So over priced it's crazy. A family of 4 who ate 2 kids meals and 2 fish and chips with 3 soft drinks and 1 prosecco was over £60! I say ate, the meals were made of cheap food. Tasteless and bland. My meal was served as a plate of chips. Where was the fish? It was re-made eventually. I wouldn't recommend at all.

Had our Grandkids with us. Our food was overpriced tasteless and poorly presented but the kids meals were worse than what I’ve seen on rate your plate. They would have gone back but the kids were oblivious although they left most of it. We had to wait for cutlery and even longer for the drinks. Nobody checked to see how the food was. Should have checked Tripadvisor first because there are many better places in the area which get the basics right.

Really good portion sizes, all the food was cooked well (unlike many places that don't cook the chips or fish long enough for good crispy chips). Service was efficient, friendly and polite.

Iv reviewed hundreds of places over the years and I rarely leave a bad review as most establishments try to rectify a problem where possible… but this place is absolutely TERRIBLE! Overpriced for a start but I accepted that I was on the seafront on a busy summers day. Iv been in cleaner establishments but again I appreciate that they were busy. The food when it came didn’t look great but I gave it a try. £17.95 for medium ( more like small) fish and chips with mushy peas and a pot of tea. The chips were mostly black and part of the fish inedible as it was burnt. The peas were hard and the tea only appeared after I waved down the waitress to remind her. When I told her how bad the food was she said because I had ate some there was nothing she could do except reduce the bill by 10%.. dreadful customer service and awful, tasteless, overpriced food. I would advise you to avoid and I will certainly ever be returning

Excellent restaurant.we came in here on a hot Sunday and didn't expect to get a table as Scarborough was packed but got a table no problem.the restaurant is on 3 floors so there's plenty of room if you can manage the stairs and the food was amazing but a little pricey.we both got fish,chips and peas and had 2 coffees each which came to £52.00..i would definitely go back tho as the food was excellent as were all the staff

Had Swordfish with Salsa Verde it was absolutely gorgeous nicest food I’ve had in Scarborough

Great place to have fish and chips without seagulls lurking! Bit pricey, but always good quality.

Not impressed. Not many chips with my fish, which was disappointing. Choice of soft drinks was very limited, no fizzy orange, only Diet Coke. Food came quickly. Dessert was disappointing, apple crumble was not crumbly, had a weird spongy top. I asked for ice cream INSTEAD of custard and got charged an additional £1.50 for the privilege. When we arrived, we were ushered upstairs but then told not to sit next to the window as we were not a party of six. Less than ten minutes later another party of 3 arrived and sat by the window and the waitress said nothing. Double standards. Didn’t think the food really represented value for money. The sticky toffee pudding was a shop bought processed imitation that had very little flavour. Avoid desserts they really were not great.

Best place to eat in Scarborough, great food & service with a sea view, amazing.

Great place to have fish & chips in Scarborough.

GG was recommended by the staff of the castle and we don't regret choosing this as our lunch destination from a million chip shops in a sea-side city on a stormy day! Fresh food, the restaurant takes advantage of being located by the harbour. We were pre-settled to taste their fish 'n chips and totally missed the fish cake and lobster dishes. However, the batter fried calamari was brilliant as well. The chips felt a bit soggy and burnt, but hey it's ok. The medium fish we ordered was quite large in reality! Haddocks/cods are accompanied by green peas/mushy peas/beans/gravy/curry sauce. Salt and pepper pots need to be cleaned as they remained clogged. You won't find the tarter sauce on the menu, but yes, they will come upon request. The ambience will make you time travel to a '90s vintage busy eatery with all the wooden furniture and paintings. The service won't let you occupy a preferable sea-view window table if you are not more than four persons. The service was pleasant though. We stayed here for about a couple of hours, spent a brilliant family time as other families with kids and friends were around as well. Should have taken a lobster damn it. I wonder if they had soup of the day.

Part of a large group. Everything served very hot. Service excellent.

I had small meal which was ample chips were a bit greasy

Visited this evening. The food was poor. Lobster was rubbery and chewy the sausages were dried up and the chips were lukewarm and soggy. The service was so slow we gave up waiting for dessert. The kitchen staff were clearly too busy watching the football and the noise and foul language coming from the kitchen was frightening our children. Maybe you would be better closing your business when the football is on instead of taking money under false pretences.

Fantastic fish and chips went back a second night to have the fish pie

We ordered the half a garlic lobster and chowder with a sharing starter platter, they did bring everything out together not staggered as starters and mains but I honestly didn't mind this. Everything was cooked perfectly loved the flavours of the chowder and lobster. I would say the layers of lettuce under the whitebait, scampi and calamari starter was a little unnecessary as it was accompanied with a salad. Great establishment enjoyed the aesthetic (even if a little dated really added to the charm I love the Fish painting). Big fan that the menu and prices are available online so I could see what they offered, would definitely go again.

Fish and chips were top quality. Exactly what you expect from a seaside restaurant. Lobster was available also.

Lovely fresh fish and chips on the shore at Scarborough but the dining experience itself was disappointing. One member of the serving staff was engaged and attentive with customers but the others were barely present and didn't make any effort at all. Even on paying there were no pleasantries. Won't be rushing back!

Nice place had small fish and chips good value

Service 10/10 Best fish, chips and curry I've had 🌟 🌟🌟🌟🌟

Fantastic fresh cooked fish n chips best in Scarborough

Very nice Haddock here, the batter was thin and crispy and the fish succulent and not over cooked.

Cod had skin on , crab salad very poor. No toilets downstairs (including disabled) had to go across the road to public toilets. Staff very friendly. Not good value for the money. Would not go again

Lovely freshly fried fish and chips Helpful staff

Fish didn't taste like what was ordered but the staff couldn't be faulted. Quick service and friendly.

Food was pretty average, the price less so, quite expensive for what you get and the quality. Chips were akin to takeaway, and rest of food was okay. Servers/staff pleasant enough!

Had home cooked pie,it was lovely loads of meat.

Dirty cutlery and crockery. Carpet caked in old chips. Expensive for what you get. Wouldn't return.

Wife and I visited on Thursday may 30th first time here service ok quite busy for early evening wife ordered the halloumi burger I had haddock and chips with peas wife enjoyed burger but her chips like mine were only lukewarm and limp fish was ok but overall meal was disappointing would not visit again as the lifeboat is just around the corner several classes above this fayre

Best fish and chips EVER, went here twice in a 5 day trip to Scarborough, both visits just as good as each other.

Amazing staff and the food is perfect

Food slightly above average as they accommodated the grilled fish,nice chips lovely latte. 2 out of 3 staff were great,good at their jobs but one member of staff clearly unhappy about being their and really spoilt the meal.

Always a must when we visit Scarborough. Lovely service and great Fish and Chips.

Given the food a four star rating as I’m sure it was nice…the menus looked night anyway! However myself as a party of 12 turned up on Saturday and asked if there was space for us to eat. Obviously being a large party we would more than understood if there wasn’t enough room for us. However we was told yes come in and shown to different tables. Which was more than okay as again we understand we was a large table. We all looked at the menus that were handed to us and settled on fish finger sandwiches with chips and large lemonades…. To be told we weren’t spending enough money on what we had ordered and wasn’t welcome…..we would only be served if we ordered more expensive items from the menu! The price was never the issue it was the amount of food that we would have been served and non of us on a day out at the seaside wanted plate fulls of food as a lunch! We quickly left and went to McDonald’s. (lol) obviously 12 people eating and drinking wasn’t enough money for this establishment!!

Great food fantastic views wonderful staff

We ordered 2 all day breakfasts which we didnt think much of,there was half a plate of beans tipped over the one sausage and 2 slices of bacon and a small egg with a goey hash brown,the fried bread was just bread that had been dipped in fat,sausage and blackpudding was ok but everything else was disapointing especially when it cost £35 for 2 breakfasts a cup of tea and a latte

Great food and quick service but expensive

Staff were very friendly and attentive. Food was lovely and fresh and reasonably priced.

Awful food awful staff and a hair on my wife's plate under the chips she just ate. Total rip off stay away!!

Nice pot of tea and friendly staff

Visited for dinner on a Monday evening, and it was quiet inside with just a few tables occupied. I ordered the small haddock and my husband had the regular cod. My haddock was much tastier than the cod, which makes sense given that’s the local speciality on the Yorkshire coast. The small was plenty for me and the chips were really good. The service was a little lack lustre but the food made up for it

Large Haddock chips and gravy was awesome

I recommend the golden grid 100%, absolutely brilliant food and service 👌

I had lunch here yesterday. Ordered a medium haddock and chips, was given cod with no explaination, I assume it was an error. Whether I had haddock or cod didn't bother me but the fish was thin and the chips were absolutely awful. They were hard and pretty inedible. I've eaten here before and it was average but after this experience I won't return.

We called here for tea on our weekend away and I must say the food was amazing nothing was to much trouble see u again soon

Food was lovely and the staff were very helpful

Lovely little place on the Scarborough front. We had the fish-finger buttys and they were lovely with very tasty chips!

Just visited for the 2nd time, and, again, was blown away by the tastiest fish and chips and amazing customer service. See you again soon!

Food over priced and not good. Go somewhere else.

Nice place on the seafront, good choice of menu but went for the fish and chip option. Dog friendly and plenty of seating. One in the bank for next visit.

Fish was all batter and staff were not as polite, courteous and pleasant as would be expected. The mature waitress gave the impression that she was fed up of her job and day! The restaurant downstairs just looked tired Disappointed

Popped in to get some lunch, ordered cod and chips (medium size). Cod was lovely and flakey, batter was light and crunchy. The chips were fluffy and thick. Service was good, didn't have to wait too long, but they were busy (not surprising). Atmosphere was very relaxing and chilled. Price was very reasonable for the food. Glad I had medium size portion, filled me up just right. Unless you have big appetite go for the large portion. Definitely recommend.

Best fish and chips in Scarborough! We go every time we visit and it never fails to impress. Lovely waitresses too.

Utterly deplorable, asked for a table for 2 was told "just sit over there" a given a loose direction to go ... so we found our own table and after 10 minutes of waiting without being aknowleged at all and listening to the waitress berate other customers with comments like "we ant got no lobster, dont you know its out of season" and the couple beside us complaining about the quality ofvthe food (they had both had more than half of their meal uneaten) we decidef to get up leave ... spent £90 across the road at Lookout On The Pier .... where the food and service was excellent.

Great place to eat, bery friendly.

Delicious as ever. Can’t go wrong with the Golden Grid’s fish n chips. 🎣🐟🍟. Staff always friendly. It’s our go to when in Scarborough

Friendly, great fish and chips.

Had fish and chips and chicken burger really fantastic food normally very fussy but i would definitely return here. Staff lovely pleasant and welcoming.

Really lovely Gem, the food was lovely, very accommodating about food difficulties and the best gravy I've tasted out anywhere for years. Ohhh and the Amaretto pudding was just great.

Super helpful advice from staff!

The service & food were excellent worth every penny the fish & chips were delicious

We were tempted in by the promise of a seafood chowder which is a rare find on most menus. It didn't live up to expectation - it was expensive, bland and consisted of only one type of fish and spoiled by uncooked grated carrot. A bit of garlic or a few herbs would have made all the difference. Disappointing for a specialist seafood restaurant.

Great selection. Plenty of seats.

Unfortunately read reviews after we'd ordered. One said tourist trap - avoid Another said expensive canned food Both very accurate. "kwik save" scampi "really good fish pie" unsure how they conjured that title with frozen cheap uniformly cubed "fish" Throw a couple of sparkling waters in and a grand total of 35 squids! Really really disappointed being so close to wonderful fresh catches.

Ok fish and chips nothing to rave about and small portions for the price

Probably one of the best fish n chip restaurants we've been to in some time! The service was great, very friendly! The atmosphere was welcoming and full of character! The food, the batter was perfectly light which was the cherry on the cake for me! My Mum had the soup which she believes was a spicy tomato, possibly pepper too. Highly recommend if you happen to be in the area!

Never been to this restaurant before but have passed it dozens of times over the years. We were heading for an adjacent fish and chip shop but it was shut. Decided to call in here instead. Very pleasant waiting staff and order was taken promptly. Food was cooked to order and arrived piping hot. I opted for bread and butter and would have preferred brown bread but no worries. Hubby chose mushy peas. (Must admit this was a surprise because where we come from if you eat in for fish and chips you get both bread and butter and peas along with a pot of tea included in the price) As we ate the restaurant thinned out a bit and staff were very diligent in clearing and wiping tables. Thoroughly enjoyed our meals and guess we have found a new place to dine next time we are in Scarborough.

Awful place. An empty restaurant and I waited for 40 mins to be served. Meal was adequate. Overpriced and small. A bit scruffy, no attention to detail and grubby. Carpet needs a good clean and it needs a general spruce up. Absolutely no atmosphere and felt in the way.

Proper fish and chips served by lovely staff in vintage style surrounds perfect!

Been here lots of times in the past and it's been fine. This time when I went the staff were verging on rude. The food was OK at best. There are lots of places to eat in Scarborough, do yourself a favor and go to one of those.