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3.0

Based on 50 opinions finded in 1 websites

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Nº 236 in 271 in Fareham

Nº 13 of 14 Chinese in Fareham

CUSTOMERS TALK ABOUT DISHES WITH..golden
Score
OpinionsNoteTripAdvisor503.0

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There was great service always gets greeted with a smile and the food was excellent. Overall a great experience

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Harley H . 2023-09-15

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First time here and it the food was really tasty. Quick service and food piping hot. I believe it’s been under new management since December 2022.

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mike19602015 . 2023-07-19

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Always fresh and tasty. One of the few Chinese takeaways in the area that serve tofu dishes and they are always friendly.

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Rachel H . 2023-04-15

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Spent £80 on Chinese for birthday, food was horrible and cold and the food was so dry. Will not be using this again for a takeaway.

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jessica h . 2023-01-14

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One of the best Chinese takeaways around, imo ,we had roast duck in plum sauce, beef and mushrooms in black bean sauce, lemon chicken ,chicken chow mein, all were pipping hot, and tasty ,used this place for the past 3 years, wouldn't use anyone else.

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Paul Wing . 2022-07-18

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We have used this takeaway a few times after a disappointing meal from Canton Express. We ordered aa takeaway as a treat tonight and it was excellent. Delivery was about 35 mins which is excellent for a Saturday night. My son had his usual sweet and sour mix, chips and rice (he is a growing lad!) I had for the first time a mixed meat Thai style curry with egg fried rice, it was absolutely banging! Definitely on my chosen list now! If you haven’t tried this place you must!

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Mark M . 2022-02-26

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This place is super fast I order same every time Singapore chow mein and its the best chow mein I have ever tasted (to die for) I am never in the restaurant for more than 3 mins a time before this exceptional dish is made..unbelievable guys keep it up and I will see you very soon :)

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philtE1561NN . 2021-10-07

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Have always eaten here and so normally happy but this time half filled containers of food. Really poor customer service and lack of resolved issues. Won’t be eating there again !!! .

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lynethh2021 . 2021-04-10

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Great tasting takeaway with generous portion sizes and efficient service for a reasonable price. Highly recommended!

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K9030BDdebbiec . 2021-03-29

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We have been using the Golden Boat for several years - always good food - reasonably priced - Cheerful helpful staff - Much better than Rubys

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Jon W . 2020-11-29

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Was a bit hesitant in ordering due to mixed reviews, but very glad we did. Ordered for delivery at 7pm on a Sunday night and the food arrived nice and hot within 25 minutes, which was a pleasant surprise as they said "up to 45 mins" on the phone. Food was very tasty and portion sizes were very generous. We've tried other Chinese takeaways in the Portchester / Fareham area over the years, but this has been the best experience so far, particularly for delivery - a lot of the others arrive cold after a long wait. Delivery was free for orders over £20 too. Good value for money - we got 3 main meals, chips and prawn crackers for £20.80. Really impressed by the service and will definitely be our 'go to' Chinese from now on.

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dougswift . 2020-10-19

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Have tried a few Chinese takeaways in Fareham and the Golden Boat Is by far the best, not only in the quality of the food but the continued consistency of quality. Always pleased to help and food is always fresh and deliver hot to our door.

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147JoeW . 2020-01-24

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Food is good at a reasonable price. Great value for money will go back. Parking in lay by outside is free.

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ADW1954 . 2019-10-09

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We decided to have Chinese so ordered form my local! He had chicken curry special rice and chips, I went for shredded chilli beef, rice and bbq sauce! All the food was great as usual! 👍🏻

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Leac26888 . 2019-08-09

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Tried this place for a change. Food was good, reasonably priced, portions more than adequate and piping hot when we got home. Some of the dishes were a tad bland but not enough to disappoint. Solid Chinese takeaway.

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Paul S . 2019-06-27

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It's been interesting reading the reviews for Golden Boat.. And to judge by the reviews, a place to avoid at all costs!Except that I didn't. I went in person to get my oriental feast while overnighting in the Portchester area.I cannot recommend this place enough!The wonton soup was perfect.The House special Chow Mein was the best I've ever had (and I'm over 80!)But best of all were the Banana Fritters.I'm sure you know the disappointment when you buy banana fritters and it turns out to be one banana cut into four bits?Well not the Golden Boat Banana Fritters. One banana per fritter. Two fritters in the box. Piping hot. Plenty of syrup. Excellent!And the lady at the counter is lovely. Very friendly.Thanks Golden Boat, you made my evening!

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Normski123 . 2019-06-01

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Wrong food delivered...english woman was dismisive when called up to complain...stating i ordered this when i did not ! .scraps of nasty meat looks like cat food !when a king prawn noodle was ordered..not a great taste no wonder it has a low rating..the light is better..go elsewhere..better food and an existing customer service..my last time for sure !

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Linda F . 2018-11-25

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Ordered from here tonight as my friend said it was nice . I’m glad I did order from here as it was soooo good and I’ve had a fair few Chinese food in my time but this was so nice , sweet and sour hk style , shredded beef and chilli, bbq sauce no fault everything was so nice and would defiantly order again . Thank you

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JaymeTV . 2018-02-09

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Antes de la gran noticia estalló en este lugar acerca de su higiene alimentaria, me viniendo aquí si es posible. semanal Cuando la noticia no, sí, no tome un respiradero de este lugar, simplemente porque de lo que se informó.Ahora, unos meses después, me hecho un par de takeouts y China fue bien, pero nada especial. Le faltaba algo.Finalmente me decidí, bueno, volveré aquí y tener algo, así que me alegro. Yo siempre vamos por una carne, curry, y es la perfección. Perdimos mucho y me alegro de que vuelva a venir aquí.Mis temores sobre lo que había sido reportada es desaparecido y para China takeouts, este lugar es el lugar para estar.Me alegro de volver y pedir y será hacer todas mis chino para llevar cuando puedo hacerlo.

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Collins1993 . 2017-07-06

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Tan ansiosos de llevar habituales, pero lo que tuvimos fue tan decepcionante. Han cambiado la gestión y la calidad de la comida y las recetas han sufrido y por eso me dan un anillo para cortar las uñas con gestión de asco pobre, no quiero pensar cuando estoy comida china cortar mis uñas dedo. El pato era un pobre porción y demasiado cocido. . . Chili carne dura lo que está pasando. La carne de ternera al curry bajo estándar. Lo siento, no vamos a volver allí y esto es tan triste como han sido fieles durante años. . . . . .

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DianeH69 . 2017-06-25

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Fantastic vegetarian options. Visit several times a month. They also offer delivery throughout the town.

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GrahamC610 . 2017-04-27

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Food absolutely fantastic, Our second visit and no complaints, Now fatty sweet N sour balls anymore.. Definitely will be our fortnightly family take out stop... Delivery always on time & Friendly delivery staff :-)

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Annie357 . 2017-02-28

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El año pasado me condena este lugar. Vi en internet que era el nuevo propietario. Con una calificación de 5 de las normas de higiene. Decidí regresar y colocar una orden. Estoy asombrado por la diferencia completa. La calidad de los alimentos. El sabor de la cantidad de comida de la comida son excelentes. Está bien de precio en comparación con otros. Los dueños son muy amables con cuidado y orgullo. Gracias ahora tienes de vuelta un nuevo cliente.

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tellthetruth123438 . 2017-02-14

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At the Golden Boat we believe in offering high quality standards of food and service at a reasonable price. We go to great lengths to select the very best and fresh ingredients and make this our first priority.

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Kennett L . 2017-01-28

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This shop Golden Boat Fareham has been under the new management from last September. the telephone number was wrong in this site. should be 01329 232 560.

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Kennett L . 2017-01-19

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Siempre parecen conseguir la orden equivocada... Siempre falta algo. Y a veces Tardan una eternidad en ser entregado.

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sarahv1972 . 2016-09-12

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El peor China en Fareham - pasada, demasiada salsa y extraño degustación crujiente carne desmenuzada. Y tardó 1 horas 15 minutos para llegar y vivimos a 2 millas de distancia!!! Inaceptable!

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hannahg433 . 2016-05-16

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Lovely food, delivery good ,value good had several different dishes all good taste meat dishes were well balanced none disappointing.

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sher4848 . 2016-04-19

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We have used this company severely times more foul us customer service is non existent they had a new member of staff that quoted us less when the delivery man come he said this happens all the time difference was £5.50 to what we got quoted we phoned the manager and guess what he laughed and really thought it was funny and yes he hung up on us and we phoned back and he was unavailable but we heard him laughing we sent our food back we have NEVER had such bad customer service we know a lot of people but our avice is GO ELSE WHER

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caroline N . 2016-01-16

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He sido un cliente regular por más de 15 años y he visto los estándares bajará, largas esperas en el momento de la entrega, comida fría, platos que falten, etc. Fin de año fue el broche paja - me llamó a través de una orden a las 6.30 pm, que me dijeron que estaban ocupados y sería 1,5 horas para la entrega en los más, que habría estado bien para sentarse y comer a las 8 pm. A 8.50 h me llamó para ver donde mi comida era sólo para que nos dijeron que no había incluso empezó a cocinar todavía!! Su actitud era terrible, no estaban interesados. Cuando pedí hablar con el gerente fue muy desagradable y dijo: "escuchar señora, quieres tu comida o no, me ocupado" ... nunca lo nuevo y se lo recomiendo a cualquiera que te acerques.

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TrudyStuart . 2016-01-05

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Slightly desperate, as our usual take away was closed we thought we would give The Golden Boat a chance having given up on them a few years ago following low hygiene reviews. Poor customer service on the phone followed by an even poorer meal. Uncooked batter, dry chow mein, over heated sour sauces, made this meal virtually inedible. The curry was disgusting slop, accompanied by dry rice. I could go on and on. Suffice to say I would not recommend this take away and will most certainly never order from there again.

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ALI O . 2015-12-29

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I had never used this takeaway service before and doubt i will again. The guy who answered the phone did so quite abruptly so could possibly look into improving customer service skills. The food was also of an average taste. It wasnt exactly warm when it arrived to us either.

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EnglandBloom . 2015-12-07

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After having a take away last week which took 1 hour 20 mins to be delivered, but was really good, my first meal from there, I have been recommending to friends and ordered another for family meal tonight!Ordered at 6.45 told 1 hour 20 mins, no problem. After 2 calls finally arrived at 8.45, driver said he had only just been given food and had come straight to house, 5 mins away max.Food cold !!Need to find another Chinese restaurant!!

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greavesorrooney . 2015-11-28

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This is our family favourite Chinese, it's close to home and it's perfect for us. The prices are standard but I think the food is brilliant. The only problem I have is the staff, they can be very disinterested in you, even when you're in the store! But other than that we will continue to use this Chinese as we have never had a problem with the food!!

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Storm S . 2015-11-20

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We have been ordering from the Golden Boat for over 10 years. The last few years the service has definitely gone downhill. Tonight was the last straw, ordered just after they opened but it still took approx. an hour and twenty minutes to arrive. The delivery person was surly and didn't apologise for the delay. Then to top it off All of the food was cold and I mean stone cold. It has been obviously sat waiting in the delivery drivers car for at least an hour we reckon. Highly annoying as we live 10 mins from Golden Boat. So, sorry Golden Boat, it's time for us to leave you and find somewhere better, shouldn't be too difficult!

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LClarke2007 . 2015-11-19

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Firstly I apologise as I don't like to give bad reviews. However, this was one experience I do not want to repeat. A group of 8 of us ordered a takeaway last weekend. This is a little complicated, but stick with it!!Firstly it was an hour late. Secondly the order was wrong and we had several things missing. The second time they delivered the order the driver asked for us to pay for a duck dish which we had been given the first time round. We refused. The driver then said ok I will absorb that one. Now THAT got my goat ... why should a driver have to absorb that cost/make us feel guilty? Is that a ploy on behalf of the restaurant? Shocking. Also, they had delivered wrong items again.Thirdly, when my friend phoned the restaurant to say that the order was still incorrect, the lady was insistent that she had checked the order and it was correct. Well I'm sorry, but it really was not. She was also very rude.The final time we had a delivery that night we managed to get our crispy duck. Very nice it was too despite the fact that it was a starter and we ended up eating it at the end of our meal.We shall NOT be returning.

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Julie B . 2015-10-12

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Having asked what the hygiene rating was, they claim they were not inspected yet. Looking on the Internet site they were inspected in July 2015 and there rating was 0. This is a huge cause for concern if you are eating there. Should be law to display. Hygiene rating of 0 out of 5

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tellthetruth123438 . 2015-09-28

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I have been a regular user of the Golden Boat for over 18 years, until now speed of service, friendlyness of staff and quality of food has always been excellent.My main dish is chicken curry, nothing too fancy, however my last 2 have been poor. The 1st when I got it home was cold, my journey home takes 5 minutes. Nuking it warmed it up but makes me wonder if the chicken was cooked enough. One bad meal doesn't make it a poor takeaway, so I gave it another's go. The next time the curry was tasteless and very bland.I don't know if the chef has changed or what but if this continues my business will go elsewhere, please put this right as I don't want to move my business.

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Mark B . 2015-07-02

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I've had many a sad meal from here. Every now and a gain you hear that it's improved but it hasn't. You're first mad to feel like a nuisance when making your order. If successful then the food is the same chicken/beef/pork, with the relevant vegetables thrown on top and if you are lucky the sauce will have at least been heated through in the same pot and not just poured over. At least that process is consistent. Variables include chewy chicken, watery chicken, and far too salty seaweed - I mean serious salt. If you are still tempted then go for the chili beef.

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Peter H . 2015-06-23

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People of portchester, a word of advice stop using the Golden Boat Chinese, they are crap beyond belief. They cannot deliver what is ordered. And when you complain some stupid woman says oops sorry, can't get hold of driver to correct it. Apparently they are so busy they can't cope with the orders and they think a sorry is ok when food is getting cold. No offer of a refund for inconvenience either. Crap crap crap crap.

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727Lisa727 . 2015-05-14

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Food was delivered quickly and was delicious. I phoned at 8pm on a Saturday night and it was delivered at 845pm. Good quality and very tasty

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Tommy2G . 2015-05-03

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Were told to expect delivery within 45 minutes and it actually took twice as long. When the food arrived it was cold. It didn't taste right at all, had really odd flavours to everything. So bad that we ended up leaving most of it. Won't be going back!

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Abmmcs . 2015-03-28

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I now find myself a regular diner of golden boat. The food is consistently excellent. The presentation, the taste and quality are spot on every time. Excellent. Personally, I have found the people I speak with are polite and proficient. All and all a great Chinese takeaway.

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Ohana1969 . 2014-08-23

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Just had another lovely meal from the golden boat in fareham. Never fails to please excellent as usual and delivered promptly.

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Pam A . 2014-07-13

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First time ive ever used this take away. After an hour and a half wait(on a wednesday). I rang to cancel the order. The guys reply was "ok". No explenation ....nothing........ really not much else to say.....comical

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kenwaan . 2014-05-21

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Food is always tasty, and great value. We occasionally have tried others to mix it up, but always find ourselves coming back for consistent good food, with great service.

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Ohana1969 . 2014-04-05

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I been with this restaurant for a few years now and I must say it never fails to give me a pleasant surprise everytime I visit. As the atmosphere was not as good as it could be however it is still my favourite Chinese restaurant. The customer service is very friendly and the food quality is most of the time good.

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xSmoothPigx . 2013-11-19

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Dont stop here. Find a better place that values its customers the attitude, service,cooking time, phone service isneeds work. For god sake dont complain. They laugh in your face !!!!!

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graeme r . 2013-10-22

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DO NOT bother with this takeaway/so called restaurant. Firstly, the service is appalling. Our food arrived after an hour and a half, despite being promised for 45 minutes. We ordered crispy duck and it was, quite frankly, like saw dust! It was extremely dry and was 'bitty'. I complained and, having spoke to 4 different people, who refused to listen, I was told that they would refund me for 2 of the meals and not the third as we had opened it. Well, funnily enough, how on earth was I supposed to know that the food was appalling unless I had tried it. 15 pounds down the drain. A complete rip off. The only good thing was the very pleasant delivery man who told me that they had got the address wrong and he was sent to an entirely different number in our road, despite them having told me that they had phoned me twice to find out where I lived; a complete lie - there were no missed calls on my phone! I was further annoyed as I had repeated my address 4 times to the 'very inadequately' educated girl who took my order. They are rude and offer a very poor service and the food is dreadful. My advice is - DON'T BOTHER!

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14KAREN . 2013-05-18

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We have been using the Golden Boat for many years, most recentlytwice in January, we usually use the delivery service, which at peak timescan take 45 mins, which is average. Off peak it's been within 20 mins;food is always hot, good quality, and reasonably priced. We have alwaysfound the staff helpful, especially as we often ask for dishes that are not onthe menu.

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SueSunshiny . 2013-02-12

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although the food is ok the customer service is very very bad, if the owner steve is anything to go by you can see where the staff get it from. the guy behind the counter is great but everything else is sub standard. if you order a delivery be prepared to wait about 1 1/2 hours WHY ? the excuses are a delay in the kitchen, or it is on the road. the trouble is you may be the 5th customer on that run so as today our meal arrived very late i was told they are behind in the kitchen after putting the phone down 2 mins later the food arrived STONE COLD i will be reporting this to enviromenyal health, it is no good complaining as they dont care and this is clear when you ring as it is all talk. there is nothing but lies and deception from the FAREHAM shop, not sure what the cosham one is like and they are related. the owner of FAREHAM (Steve) is more worried about his GOLF SWING as he is always practice outside. ADVISE to them is CUSTOMERS WALK BE AWARE. " but then they dont care" if you go in to order i waited 50 mnutes and ordered about £60 of food people were coming in after me and going before me when i questioned it my food was sitting on the server waiting to be bagged, but the owner was more interested in serving more people than getting the ones in shop sorted. On this occasion i can not strongly recomend any takeawaythere is a nice one in Stubbington, or LA Orient in fareham.

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graeme r . 2013-01-19

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A Chinese that has gone down hill greatly, they don't deliver on time, they can't even get hot chips out these days. I have used them a lot in the past but no more. They have had chance after chance but enough is enough now. I would never recommend them to anyone again.

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lb1968 . 2012-12-10

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The food is standard, the lady who takes the orders is rude, sarcastic, unhappy and genuinely sounds like she needs to get a new job. The only good thing is how friendly the drivers are, I would not reccomend this chinese to anybody. Not unless you like long waits and average food for what it costs.

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MKC101B . 2012-12-10

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i'm not a moaner - in fact i rarely write reviews - but i've always stood by a basic rule... if a takeaway can't get chips and a few sauces right, then it's highly unlikely they'll cope with more complex dishes. chips were vile and the sauces could have come from a fish and chip shop. Overpriced for the are and MASSIVELY under par.

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peadles w . 2012-10-08

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Very good, used for years. Delivery service could be a little quicker.

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Fifibelle99 . 2012-05-26

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Also deliver great quality food, my partner and I have never been ill from this food. Great flavour and well worth using!

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LindosLovingLaura . 2012-01-25

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