Glassworks in Dudley

Slightly quiet on a wet Wednesday evening but thats not the pubs fault. Food was banging. Danielle and Stevo did a great job. Ordered a pizza and some burgers for my mates. Good portions and great taste. Will be back.

There food is absolutely terrible I had Sunday lunch surpossed to be half a chicken can not describe it though maybe it was some sort of bird but definitely not chicken so small we had 30% of price even that was over priced they served us 45 mins after we ordered one of my party had steak that also was disgusting will not go again

John served us today and was very friendly. He even tried to give us a scare with the Halloween animatronics. Always a great place to come especially with children because the park keeps them busy.

Go there regularly. Food is excellent especially mac and cheese with pulled pork. Best one ever at pub or restaurant

Food was lovely but when we arrived at our reserved table there was still dirty plates 🍽 , cups & glasses left on the table. I asked one of the servers (a women with long dark hair) if our table could be cleared/cleaned and waited 15 minutes & no one bothered to clear it. My hubby ended up clearing the mess away himself.

Foods great. The staff are amazing and helpful. And it has a park at the back for the kids to play and a massive carpark

The Food is amazing and the staff are friendly it has ease of parking and a kids play park outside and toddler area inside.

Great speed of service and food was lovely

Great atmosphere for a night with the family, food was great and served quickly! Served by Rob who was polite and friendly.

Best Pub Going,Excellent Staff, Excellent Food 10/10 Ste Russon A* Chef Always make you feel welcome great atmosphere, nice little park for the kiddies out the back

Sam W was an amazing server made the experience a memorable one

Lovely, friendly staff. Food was tasty and good value for money.

This was my first visit in a long time; we were visiting for a family meal for a child's birthday. At entry, you get a decent welcome; the decor is nice, and there is plenty for children to do: outdoor play area, games, and other nice touches. We were seated at our table and were supplied with a high chair for our 2-year-old; however, it was placed at a table twice the height. The solution was to give us 4 chairs stacked on each other, not something I was hugely comfortable with or felt utterly safe about. It was very busy, and a 30% off voucher was in circulation, which was expected. The wait for drinks, food, and anything else was long. We ordered our first drinks from the bar. The staff, having poured the Guinness, said it would be brought to our table when it was ready so they could serve other customers; it took 20 minutes to reach us, and by then, it was warm. Having waited a while for our food, it arrived and looked okay, and most of the meals around our table went down decently. Although the child's meal came with cold corn on the cob and virtually burnt waffles, my wife's gammon was tough and inedible, and my burger wasn't warm. We don't know the place well, but we were seated in the bar area rather than the restaurant and had the dogs sitting with us at neighbouring tables. Would I rush to return? No. Would I recommend it to anyone else? No, but it seemed like a decent place for a pint, but I wouldn't expect a fine dining experience.

I appreciate that it was busy, and to be fair the food did come out in reasonable time. I also appreciate that because we had a dog with us we had to sit over in the bar area rather than the dining area. However, the only table available that wasn't reserved had empty or half empty glasses on it. There had obviously been a spillage as the table was also partially covered in a sticky mess. Several staff members walked by but not one of them offered to clear the glasses or wipe the table over. When the server arrived with our food, she just served the meals and went to walk away, until we asked her if she would at least clear the glasses off the table, which she grudgingly did while offering some excuse about being "on food" Now talking of food, mine (steak and ale pie) was actually very nice, although I thought they were a bit stingy with the cips. My stepdaughter had the lasagne, which again was tasty although it wasn't really a lasagne, my partner however wasn't very pleased with her hunters chicken. The bacon was burnt (properly burnt black) and the chicken was that overcooked that it had gone dry and chewy. Not good! Finally, who's bright idea was it to put a dartboard in an area where people are eating? At least cover the thing at peak times! We had a guy playing darts right next to us, all through our meal, he even knocked my girlfriend a couple of times because the oche was right next to us! I appreciate as I said that we were in the bar area but in pubs like this the bar becomes an extention of the dining area at peak times, so the dartboard should be covered. While we were there the staff came and reserved a table where the one diner was going to have their head virtually right under the dartboad, I only hope the Phil Taylor wannabe had packed in by then or they were gonna get an arrow in the ear!! All in all, not good. I don't think we'll be going back. It needs more staff and more thought by the staff who are there. It's a shame because it used to be really good!

Great friendly service. Fantastic food , mixed grill was tasty and meat was tender. Cheese and leek pie , fabulous. But omg, the sherry trifle cheesecake....amazing. Definitely be back.

Great food, comfortable surroundings. Thanks Sam for making us welcome.

Just had 1 mixed grill and 2 mega mixed grill at the glassworks in Wordsley. Can I say this food was absolutely amazing, Danny the chef did the steak to perfection medium to rare and a steak medium to well done. Not many places you go to where you find the food red hot and cooked perfectly. Well done 👍🏼

Rachel’s smoky bbq pizza was delicious

Family tea was really nice I had fish and chips we all had the best time xxxx

Good for family meals and letting the kids have fun. Thanks to Sam for taking care of us!

Made a few Friday lunch visits with family. Food tasty, staff friendly and helpful. Will be returning. Returned Friday 13th with family for lunch. Service first rate, by John. Food all excellent.

A great value meal and night out with a great atmosphere

One of our fave locals that caters to all the family with a great kids menu & play area. Warm & welcoming staff & tasty food for all.

The Glassworks is our local and we love popping here midweek for the quiz. John is fantastic.

Brilliant food at a reasonable price, my meat lovers pizza was made by Harry

After a nice chillee drink straight from work, even though the staff were rushed off their feet, the barman Sam was ever so attentive and enthusiastic with every single customer. Such a great energy and enjoy my time everytime I visit

Fantastic family pub food was amazing staff was really friendly and helpful Barbara was really helpful and friendly

Great experience Carol was brilliant I like to thank her for hospitality

Great friendly service as always from John & team plus to top it off good food what more can you ask for

Came for a drink and food with a friend, great atmosphere. The bar man, Sam, is amazing and so friendly! Always serving and walking around with a big smile!

Carol is a fantastic manager food amazingmany thanks

Came for Sunday lunch. Was given a warm welcome by a member of staff called Carol who was extremely accommodating and enjoyed a great meal, will be returning very soon

Sam is an excellent barman and excels talking to all the customers drawing them in for more drinks :)

Great pub but was dissapointed how much food on the menu wasnt available. My daughter wanted the kids korma-Not available, my partner wanted the kebab chicken-Not available and my mother-in-law wanted the scampi-Not available. Also more staff needed on the bar as service was quite slow. Loved the QR code on the table to order food as the bar queue was enormous-Great feature 👍 Lovely outdoor area for the adults in the beer garden and a fantastic play area for the kids with a climbing frame, rickity rackity bridge and a metal slide.

Pizza tasted amazing, very quick and fast service. Very nice place if you ever want to go out with the family

No reservation, pick any table not reserved. Order came food good, we had a 30% discount delivered hence thought we'd try it out. Barman very pleasant. Also, offered us and others free pub quiz, can win money etc too. Didn't partake because we wanted to play pool instead, £1.50 a go. They had a large TV too, so watched some French Olympics.

Very friendly staff, nice food and drinks, good quality for the price!!

Staff were lovely and tried very hard to make sure we were looked after. I would strongly recommend having more staff on shifts because they were run ragged.

Bank holiday Monday meal. Lovely welcome from Jade at the bar. Served really quickly and nice quiet table found for us. Good beer at reasonable price. Excellent food too

Jade and the Manager both excellent hosts Thankyou

Very friendly barman 😊 great food and service

Great place to eat and take the kids. Carol, John and Sam behind the bar are professional and very accommodating.

I would give 3 and 1/2 stars but that’s not an option so upgraded to 4 star. The pub seems to gone back 12 months, in a good way!! It’s back to its best in my opinion, the only small issues for me are the food still ain’t great, onion rings are not good at all, the fish I had recently was rock hard, the sweet potato fries were cold and the rice with the curry was hard. Shame really as the last few visits had been ok. It’s not put me off but a bit more attention to the kitchen would be advantageous.

Friendly and efficient staff. Food was certainly good enough, though not great.

Service very slow ,food mediocre

Decent food at a reasonable price. The place was fuller than expected due to kids eating for a quid during school holidays. Popped in for lunch, and had the Steak & Ale pie, and the other half had the spicy burger with extra onion rings. A pint of Wainwright's & a Strongbow all for £26 with Gourmet Society card. Plenty of parking spaces.

Came in for a family get together the Sunday dinners where fantastic staff where all amazing the manger Carol was outstanding and I couldn't fault her will be returning again

Food was great though the drinks are quite pricey.

The meals we ordered were nice, well cooked and well presented. One meal came out with wrong items on but this was corrected. Negatives: Tables and menus were dirty, a member of staff did come a wipe the table. No napkins. It was disappointing that people are allowed to take dogs in the place. Trying to have a pleasant evening with dogs barking is not great. Doubt we'll go again.

Very disappointing. My wife and I for a Friday evening meal. First I was not asked if we had any allergies, also I was not advised of a long wait for food. After about 50 minutes our starter arrived, after I complained, my Breaded Mushrooms were well over cooked and arrived without the garlic mayonnaise or the chopped chives. Our Burgers when they arrived were also over cooked, the outside was burnt to a crust and the inside was very dry. We complained to the waitress but no action taken. Very unappetising. Would not recommend and we will not be returning.

Good drink John was a very polite and welcoming thank you

Very friendly and helpful staff and lovely food at reasonable prices

When i walked in it was filthy, loads of empty tables with plates it didn’t look appeasing. The food came quick which is good, however as soon as i finished the mega mixed grill I started to feel funny and then instantly was threw the food back up and have been sick since. Even the toilet was filthy whilst I was throwing up which kinda made it worse. I can safely say I won’t be returning

Just been to the glasswork pub for the first time got served by Matt and Sam both were very bubbly and the food was great will definitely be coming here again and recommend to anyone go and pay them a visit great food great service what more do you want yeah blue light discount too 😀

Was very nice staff was very helpful and friendly.will to help you with anything.pub was clean and tidy.meals came out fast and was very nice.

I had the mega mix grill the steak very peppery and tuff wife had rump steak could not cut it with steak knife and her steak was peppery could not eat it half of steak table was very sticky would not recommend

Friendly pub, very accommodating. Sam was our server

Fantastic staff, excellent food and fairly priced. The quiz is also lots of fun on Thursday night. We will absolutely be back again soon.

Fantastic experience and lovely food. Fast and efficient service. Sam, Lucy & Nat made our visit great. Thank you

came for my dads bday lady sat us down on a filthy table food all over it clearly not wiped floor a mess had to wipe my own table. chef unprofessionally sitting out front playing video games (could tell he wasn’t very clean) couldn’t even bring ourself to eat there due to lack of hygiene and poor attitude so took our business elsewhere. would rate 0 stars if i could

Meal was good, missed the Shipyards Ale as you were out but this is one of those things. Service was good and enjoyed the visit.

We had a lovely time sitting outside in the beer garden. Staff are friendly & very attentive. Food was lovely. Give it a go good for kids..

My partners parents go here regularly and recommended us to go for a meal with them. My father in law had a mixed grill and was bigger than average, while ny mither in law had a huge huntets chicken. We both had the vegan chilli con carni, and it was ok. My partners was cold. However, they soon got him a fresh hot one and was handled fantastically.

Popped in for some dinner on the school holidays. Great service from Sam, Carol and Lorna. Southern fried chicken burgers were amazing as always. Will deffo be back

The staff and atmosphere were excellent as always. Very friendly and helpful staff.

Lovely pub and food and service and staff

staff were friendly and courteous. Food was OK but they brought out the starter and main meal together so by the time we'd eaten the starter, the main was going cold. Never had this happen in any other restaurant. The scan app to bring food to the table took about 30 minutes as the reception was terrible..even using their WiFi.

Always great, friendly service at the bar from Rachel and Carol, and the food from Steven and Danny was on point today. Surf and turf, chicken kebab, chilli burger, pizza and fish and chips were all a very good standard! Smashing it at the moment !!

Great pub,very friendly staff.Feel welcome there and brill atmosphere

Good food. Decent price. No complaints

Great atmosphere, amazing food, friendly staff.

We popped into here for a drink while we waited for our car to be repaired. We were served by John and he was lovely and a credit to your team. He also was able to sort out a problem with the pool table when it wouldn't work for us. We didn't have the food so can't comment on that. The atmosphere i could only score it low as we were the only customers in there, might get a bit more lively later on. Toilets were lovely and clean.

Good prices, good for the kids. Good food.

We go every Sunday and never have any problems

Lovely relaxed atmosphere with the family and little ones this afternoon whilst the football was in the back. Was fab to have a catch up, lush food and not too loud for the little ones. Staff were wonderful. Thank you.

Me and my partner and My daughter go here nearly every day for food it's amazing place good for kids the atmosphere is always great and never ever had problems In there the manager is lovely always comes and takes time out to come and speak to us and to c if My partners pregnancy is OK and can't wait to see our lil boy all the staff are very polite and helpful we have become regulars to the place we moved round here around 2 and half yrs ago now from the first time we went there we new we would be back they have booths with tvs In play area for the kids they have a outdoor play area with climbing fram slide and few other things if your looking for a lovely environment for you and your family to go and have a meal here is your place you won't be disappointed as we are always happy when leaving and our daughter loves the little Rita pizza thanks glass works for your amazing service c you again soon 💯💙

We had a lovely experience my sister and her friends meet up every now and then for birthday celebrations some are in wheelchairs some aren’t but the staff were clean presentable and very polite

Awful. Don't bother. Not enough members of staff. Don't even get acknowledged when been waiting ages. Two separate queues for food and drink but of course they only ever concentrate on the Luke warm food . Pointless establishment. Typical Marston's.

We were pleased to be seated at the table we had requested- a quiet table in the corner. Excellent choice of drinks, including good beers. I chose fish & chips 🍟 but they only had fries which I didn't enjoy, also the fish was overcooked & dry but a member of staff didn't ask if everything was OK!!

Brilliant service and all the staff are lovely

Prebooked before attending and was shown to a table, but this was a little too cramped as it was a booth. We asked to change and was immediately shown another more suitable table. The order was taken at the bar and the staff member could not have been more friendly or helpful Made sure we had ordered correctly and gave us a tray for our drinks The food was delicious and arrived quite quickly, (starters). These were cleared away before our mains arrived and additional cutlery brought, which was gratefully received. Everything was hot and brought out very quickly, so that our whole table of 5 could eat together Very happy customer , who will definitely return for another visit soon

Not sure if there are new owners, but a definite improvement recently in terms of atmosphere and quality of food.

We visit this pub often on a Sunday for the roast dinner and we think the quality, quantity & value for money is fab , that’s why we keep coming back . We have one veggie roast & the rest meat. The relaxed atmosphere, kids play areas and friendly staff make it a lovely place to visit. One of my children is autistic & the staff gp out of their way to make him feel welcome & comfortable. Today we were served by Rachel - who was lovely as usual. 👍 See you next weekend for Father’s Day .

We had a nice lunch. The food was good, the staff friendly and the kids enjoyed the facilities.

Can't fault the place at all. Always amazing food and lovely atmosphere. We go here on a regular basis and are very loyal customers. The staff are all friendly and go above and beyond to help you. A lovely climbing frame and stuff for kids to do and play.

Nice atmosphere, nice beer garden, very family friendly. Food ok, typical chain pub, frozen to microwave to table.

Pleasant and friendly service from staff at the bar and table. Good meals at reasonable price, overall a good experience

Great food and great customer service definitely go again

Went into the glassworks today for a quick meal. Greeted by such friendly staff John, Jade and Luey were such lovely members of staff who served me on the bar and brought me my food. The food came out so quick and was really nice quality. Being a fussy eater the staff were so kind about it and it came back right the first time. Thank you to the kitchen team for meeting all my requests. Would definitely come back thank you glassworks team.

Great food. Friendly Service. Our favourite place to come for family friendly food.

Lorna was our server, she was helpful and friendly throughout. The food was lovely and served in a decent time frame.

Excellent pizza party. Children all enjoyed it. Ordered extras and they were served promptly. Very friendly staff and a lovely night.

Bar guy is great although he said he was leaving which is a shame as he creates a great atmosphere. Food is general pub food. There's a pool table and kids play area which is OK!

Well. Voucher in post no wonder. Been a while since I’ve been here and I have to say it’s not good. Barman pleasant but must say just two staff. Had a beer and a glass of wine way over priced. Tables sticky menu stuck together should have known better. Ordered mixed grill and a pizza. Pizza was awful grill was ok but I’ve had much better. Server might as well of chucked plates at us very rude never asked if we needed or wanted anything and never asked if everything was ok. To be honest 1 Star is being nice. Very poor. Just about to post and asked what dishes or anything I would recommend Well no there isn’t . Try somewhere else shocking

Jody was very professional well mannered and very smart

Table was reserved by the children’s play area as we requested. Staff were really friendly and helpful. The pub was really busy but food came out in good time and was all really nice. Lovely kids play area. Proper family pub.

Good choice of food and drink great customer service

Been here quite a few times, staff are really friendly, it’s also dog friendly which is a massive plus for me:)

Always lovely food, haven’t had a bad meal, friendly staff , always happy to help 😀 puddings Ayer delicious, can’t fault anything, will definitely be returning very soon.

Well what can I say food is always on point Food is hot very well priced the tables always clean and very family friendly oh and this is the big one the chef can cook a steak way way better than Miller and Carter