Glasshouse Tea Room in North Tyneside

Good cafe, and public conveniences, in a beautiful local park.

Needs more coffee in the coffee, please make them stronger. The cappuccino was literally just hot milk?

Why does this place not open till 10 in the summer .ridiculous.miserable staff.could be so much better.come on get a grip

Not surprised this place is empty as the woman behind the counter had a bad attitude. I popped my bike under the canopy outside as it was pouring down. She exclaims “mind you can’t leave your bike there !” I asked “where is the bikestore?’ “ we don’t have one” came the reply. Cafe place was empty, and of course I would have moved it had someone wanted the space. Orange woman has NO hospitality skills whatsoever…... not even a friendly greeting passed across the counter upon arrival!!! I’d arranged to meet 4 pals there. Coffee was diabolical. Won’t bother returning, no wonder it’s so quiet in there.

Very nice cakes and hot drinks. Lovely staff and comfortable environment within the park

Extortionate prices, absolutely disgraceful to be charging the majority of elderly customers and parents with young children these prices. Please bring food with you if you are planning on using this park, a picnic would be so much better. The lady serving me aswel was so rude, treated me and my two year old as if we were an inconvenience to serve. Will not be returning. It is a shame as it’s a lovely building and has so much potential to be better. Please look at your prices and maybe invest in some staff training.

Sadly I found the staff consistently unfriendly, as I visit the coffee shop every week. I won't visit again as I and my 4 year old son were made to feel like a nuisance.

The dogs let us have a rest and a cup of coffee,the staff are great and the Scones are out of this world.

Lovely staff and food wish they would let dogs in in the winter when quiet As a disabled person who can't sit on the wooden seats x

Shortly before Christmas. The food was good but the service was slow. We had to wait for a table, the place does have a nice atmosphere but it was so noisy we couldn’t talk to each other. One large party of rowdy people spoiled the visit. I would go back hopefully on a quieter day.

It's well situated in the park and a good selection to choose from.

Friendly staff, comfortable surroundings and great food. Provision for sitting inside or outside, depending on the weather.

Lovely setting, coffee was poor

This was one of our Covid walks from North Shields Fish Quay when you had to sit outside and we have continued to go in normal times. Northumberland Park is excellent and so is the cafe. Fruit and Cheese scones are made FRESH DAILY and are delicious --- the fruit scones actually have plenty of fruit in them. All their food and coffees are reasonably priced plus they have a loyalty card which can be used in any North Tyneside Council cafes. The staff are also excellent and friendly bacon sandwiches etc are also freshly made. Our grand nephew and niece love going there following various trails around a well kept park which is down to the many volunteers that work there. There is also a good sized play park for children. Kingfishers and Water rails have also frequented the park over the years attracting many birders with massive camera lens. Sometimes when the weather is horrible they may close early if there aren't many people around.

Great view, cafe is cosy, accessible, relaxed and comfortable.

Apparently they can't even warm up a small cup of milk for a baby.

Coffee tasted bad and was way too hot - get an ice cream or something instead!

Sit down with a coffee & cake, Enjoy the scenery. friendly staff, nice clean café

After a walk around the beautiful park , it was lovely to stop for a coffee and a cookie.😋

Nice copper but no real gluten free options for snacks

Visited park with family and decided to go into tearoom. Firstly it is very clean and staff welcoming and friendly. Prices very fair. Good portions of chips, sandwiches are made on site. Would recommend the cheese savoury- tasted homemade.

Needed a pee and a coffee Managed to have both here .. .... Happy days

Is ideal for a quick snack would like some more outside seating. Big queue for toilets only one in operation Went back again on Monday with the grandsons but the tea room and toilets were closed

It was lovely, nice service, toilet available and beautiful surroundings

Outdoor seating only at the moment, tables, chairs, benches The gardens by the café are beautiful. There is usually parking at either side of the park, by the road and the café is in the middle, so you have to walk for 1 or 2 mins. Some nice cakes available. Most standard hot and cold drinks available. Served from a hatch.

In the middle of the park with views of the lake. Great coffee and scones. Socially distancing is good. Opens at 10am in summer.

My favourite park and coffee shop

Scones were delicious and still warm🥰

Pricey but ok quality. Nice spot for a sunny day.

Only takeaway at the moment , lovely drinks and snacks , ice cream and slushies for the kids , toilets next to the cafe , seating nearby .

Just doing takeout at the moment, but have a really good selection of drinks and cakes to choose from.

Lovely cuppa coffee on a cold winters morning takeaway only but worth a visit.

always fast and friendly service and very child friendly.

This is a delightful place to visit.in Northumberland Park North Shields. So peaceful. Birds,+ducks swimming on the pond. The cafe is open every day 10.30 to 3pm for lovely takeaway drinks+snacks.

Always served my take out coffee safely. Very nice. Waiting for the days when we can sit outside or inside again

Lovely hot chocolate and sausage roll on a autumn day

Sit outside only but best scones around so worth it!

This tearoom is situated in Northumberland park in a historic park, where you can enjoy a relaxing drink of coffee or a soft drink.

Nice cafe inside Northumberland Park

Nice little cafe set in Northumberland park over looking the lake . Due to covid the cafe is takeaway only seating out side and beside the lake. social distance in place nice walks around the park .car parking just outside you can also walk along the path to Tynemouth metro station for the market

Friendly staff, nice food, good coffee

Just a shame about the staff. Every thing eles lovely

Basic service maintained as a result of virus. Takeaways served to outdoor area, one toilet available. Welcome cuppa!

So glad glasshouse is open albeit 'take-away' only - it was lovely to hear and see everyone young and 'older' back to enjoying the outdoor space 😁

Lovely friendly staff and great scones.

Nice cafe lots of sitting room outside for sunny days lovely park for having a stroll

one young employee i believe his name began with a B replied to my order with such sarcasm and spite it has made me reconsider my hope in the youth. i knew it was bad when my 7 year old son picked up on his rude attitude. the food was great however and would recommend a visit if it was guaranteed that young man was not surviving you.

Recently visited on a weekend away with my wife and I was appalled by the manner in which Brandon (could be a false name) spoke to us in. The young chap spoke with such disrespect and arrogance that it put a real dampener on my experience at this stunning venue. Katherine (my wife) and I, had a lovely lunch and the food was great but I must say the service makes it a 1 star alone! Will not be returning which is a real shame as I'm sure he is just a bad employee. The youth these days!

A very nice setting, with pleasant staff

Nice but expensive. £1.15 for a can of pop.

Beautiful setting. Closed in afternoon when many children and parents go to park after school.

Great range of food and drink and the staff very helpful

Fantastic park great for kids to run around beautiful surroundings, kids can feed the ducks, take a picnic well worth a look

Really nice sandwiches and at a very good price

Nice cafe and staff. Quite pricey and could do with being a bit cleaner. It might just be as I came at a busy time though, would go again.

Food was disgusting, staff were rude and abrupt to the point they pulled the shutters down so we couldn't watch kids outside, could have explained they were closing instead of being ignorant.

A lovely place and a lovely park

Called in for coffee and cold drink. The staff member serving needs her money back from the charm school as it was obviously a trial to serve us!! Ordered a cold drink but then had to ask for a glass. Washed the floor around our feet and we tried not to let the door hit us on the way out as it was obvious we were not welcome. What a shame!!!

Excellent stop for refreshment whilst enjoying the park, gets busy in nice weather.

Main problem with this place is that you cannot calculate when it will be open. I think the opening/closing strategy is designed to deter customers rather than attract them. Staff are excellent. Management t obviously is not.

There were five of us and everyone enjoyed meals well presented worth a visit to this lovely park and cafe staff were very friendly

Glasshouse Tearoom is a little gem in the middle of beautiful Northumberland Park, where delicious meals, snacks and coffees are served on a daily basis. Always a warm welcome from lovely friendly staff too, and the prices are very reasonable too.. Highly recommended !

Stopped here while out for a walk. Great location and very reasonably priced (as it should be as it's owner by the council). Cheese scone was the best I have had for a good while but what let's it down is it doesn't appear to have a proper coffee machine providing barista made coffee. Filter coffee yes. Other coffees out of a machine where staff apply press a button yes. We'll worth a visit though.

Staff in the cafe is a joke. If you go there an hour before closing time better don't, they are in a rush to go home and they pretend they don't understand you and make you feel you should not be there as you giving them more dishes to wash and clean after you, also they laugh behind you back they seem to be more interested in chatting than serving people, i am sure the owner don't pay them to chat and treat customers like hell!!!! The park itslef is lovely always go there but you need proper staff in that cafe. Is a shame as is my second time attempting to have a coffee there never back again!!!

Basic fare, but good filter coffee and a beautiful view over the park if you get a seat by the window.

Does Mike Ashley manage this place? Send the staff home at the first sign of inclement weather? Leave potential customers standing outside, bemused at the closed doors. Surely the management must appreciate that people make arrangements to meet at the park cafe. Shelter and a nice cup of tea would be really welcome, especially when the weather has turned. How about keeping the place open for regular hours and perhaps more people will use it. Other than that, when it's open, the staff are friendly and helpful. Sack the board! 😉

Food was nice enough the staff however took a while to serve you, they seemed to prefer standing having a chat and glancing over to you before they eventually serve you. Lovely cafe location and beautiful surroundings.

A lovely cafe inside Northumberland Park. I recommend the cheese scones but get there early as they go quickly

Stopped by for lunch with my wife today. We were lucky to have a nice sunny day so the view from the café was lovely. We had paninis and chips both of which were delicious. Prices are fair and range of items on the menu good. Staff are friendly and very helpful. We will definitely be returning.

Fantastic coffee and cakes with stunning vista's over the fabulous Northumberland Park. My only complaint is the cakes were served on polystyrene dishes and the coffee in disposable cups with plastic lids - we were eating in and it all seemed a completely unnecessary waste. Tynemouth is supposed to be a plastic free zone - so the PR tells us. As a council facility the Glasshouse must do better!

Took our dogs for a nice walk in Northumberland Park. About 10 degrees, fairly still but some rain. A few other people doing similar. Was looking forward to a coffee and cake overlooking the lake. Unfortunately - we arrived at 1.55pm only to find the shutters part closed and the cafe shut up. 2 staff inside cleaning up and generally speaking looking rather unfriendly. Managed to knock on door only to be told that it was raining and therefore they were closing up. What a load of rubbish. As I understand this is council owned, I pay my taxes, and it should have stayed open. We would have spent money and so would have others - but no - lazy council staff decided to close up and waste taxpayer money. I bet they all get paid in full! Very poor as the cafe itself looks like a nice resource. Shame!

Shame that no dogs are allowed. But found cafes near that do welcome pets.

Haven't been but i phoned and found i couldn't take my dog in. I understand some people wouldn't appreciate dogs in a coffee shop but they will lose out on trade. I guess we'll have to wait until the summer to sit outside. :(

Northumberland Park is an oasis in North Shields. If you fancy a cuppa and a piece of cake, then the Glasshouse is a welcoming spot to take a rest. If you just fancy a walk, then the grounds are beautiful - wild flowers in abundance and little duckkies on the pond. There's even a park for kids as well now with a zip wire. Something for everybody!

A lot of money has been spent on making Northumberland park a completely enjoyable experience especially for families. This cafe has added that extra dimension to be able to have drinks and snacks both inside and outside. Facing south on a sunny day with plenty of seats and tables available in a sheltered spot makes for a very pleasant experience. The staff were welcoming and prices very reasonable .Well worth a visit especially when half a mile away the coast is very busy.

We arrived at the Glasshouse on a sunny Sunday afternoon, wanting a cuppa and a snack. Having checked the website it said that closing was at 3.30pm but as it was only 2.30pm we thought that it would be fine. We sat inside, and were immediately disappointed that the lovely views out to the lake were covered as the wooden shutters were covering the windows. We had two cups of tea, served in a paper cup, not even a proper mug or cup (at £1.55 a go). The meat pasty my husband had was tasty enough and there was a microwave for us to heat it up if desired. What was supposed to be a nice relaxing afternoon was soon curtailed as the staff shut the doors and put the rest of the wooden shutters up. I asked what time they shut and was told 3pm. If we had known that, we would have gone to Tynemouth or Linskill for a better cuppa and nicer surroundings. There is a lot of competition round here for tea shops so sadly we won't be returning. Shame.

good day out, made a good afternoon, nice calming place, lots to do nice and clean.Friendly staff,not a disapointment

Lovelty little park to walk around with dog & family and at the far end of the lake a little gem of a cafe. Having walked some distance before entering the park it was nice to take a break at the cafe. We had 3 cups of coffee, 2 packs of sandwhiches and a scone for £10, so very reasonable. You can eat inside or out, the latter being ideal for dog walkers

Great, home cooked food. Really friendly staff. Great for families, children, dogs. Beautiful setting in Northumberland Park.

Situated in Northumberland Park. North Sheilds. The ideal spot for a snack or just a coffee. Reasonable prices and a clean light environment. Seating indoors or outside with views of the bandstand and lake. The children's play area is just a short walk away.

I visited here yesterday for food and a cuppa with my grandma. Even though im a frequent visiter with walking the dogs ive never had the chance to sit down for a cuppa and some food.

Very nice spot for a cup of tea on the way back from Tynemouth market. Fantastic views from inside (massive windows) when it's cold, or outside when it's warm.

Came here for coffee when we were out for a walk in Tynemouth. The cafe is lovely and with lovely view out to the park and pond. There are tables outside as well as many sit there with dog. Staff friendly and happy to help you.

Situated in the recently renovated park the tea room offers a range of drinks and home cooked food.