Costa Coffee in North Tyneside

Usually love our coffees st Costa but sharing the seats & a table with a dog next to us wasn't a good experience. It was licking out of a paper cup in the table, no staff told the owner it should be on the floor not the seats that people sit on.!! Once the people left nobody cleaned the table or the seat that the dog was sitting on!. Not very hygienic & not happy..

Like a frequent customer of costa i have to say, that i had terrible coffee today…. I used to be barista and there is plenty of things wrong….. most of all….barista here is not cleaning spoon and filter after brewing coffee…. Like pieces of burnt coffee still there when he is putting the new one to brew in machine….. than he burnt milk just put it all together and gave it to me….. so there i am walking away with burnt coffee that you cant even drink right away, tasting rather bitter….. sorry, you need to pay attention to small things like this to have a good coffee….

Had a small latte and enjoyed it very much 😊

Driver was polite order was spot on! Thank u!

Lovely stuff and a pleasant experience. I highly recommend going there if you are nearby it is one of the best Costas I have been to. It has outdoor seating if it's a nice day. Sadly the retail park it's in is dying a bit but it itself is good. Has plenty of seating so I don't need to worry about not getting a seat either.

missing item 3 things ordered how can you miss an item

Expensive and no better than greggs just more in seat areas

Expensive. Not all tables available.

Staff are lovely and friendly, service very quick

Drink customisations regarding amount of coffee shots and syrup totally ignored with both drinks

Loved the ginger bread latte it was very nice

Needs clean up seats stained dirty place drab not what you expect from costa

Two of my items were missing and a post it note was put in telling me to ask just eat for a refund.

We only came for work reasons. I ordered a Decaf Soy Chai Latte, nothing too hard to do. My colleague got his drink first (just a latte) The guy making the coffee obviously needs to PAY more attention, he was going to make my coffee with Cows milk WTH, I confronted him and he realised his mistake and made it with Soy milk. Guys, pay more ATTENTION 🙏🙏

Lasses talking with each other. Less talking with each other there would not be the que and people confused 😐 Tables not cleared. No conversation with customers. No sweeping done. See photos

Order did not arrive waited 2 hours

Coffee and cake were quite good, the environment is not special. But OK for a break before the ferry.

Great service here. Quick and friendly.

Extremely rude female staff, very condescending..

My wife went inside while I sat at a table outside, I'm 72 and was exhausted after walking up from our boat in the marina.( we had just arrived that morning) After being sat outside for almost 40 minutes I was cold and decided to sit inside and see why it was taking so long. It was obvious they were quite busty but instead of appologising and saying that , ( which i would have accepted) the young girl behind the counter was quite rude asking me if I expected table service outside not realising my wife had been in the que all this time ,she totally denied that I had been waiting so long, or even at all, placed my coffee on the counter and said " have a nice day" ( i was until I met her) she took the meaning of condecending to a new level, So unprofessional ,centainly not front of house material ..Requires more training. Almost spoilt our entire day.

Extremely rude young female server.. First visit and certainty our last,, wouldn't recommend this place if it was the last place on earth.

Fabulous staff . Great atmosphere. Always get a warm welcome and smile. My cappuccino always has right amount of dusting for me . My home away from home . Xxxxx My happy place.

Excellent place, the staff are so friendly and great with children. We popped in just as they were getting ready to close and unlike some places they welcomed us with a smile and were very helpful. Very comfortable and friendly place to unwind with a delicious drink or bite to eat.

Freshly roasted sandwich with a lovely cup of coffee is needed after shopping :)

The staff here are always super. Very happy with my pit stop.

Only drawback for this costa is there isn't really much in terms of seating and they don't have individual toilets. Your restricted to the toilets next door which quite often aren't in the best condition. Service is always with a smile and staff are friendly enough however. Food & drink is costa standard.

Late , kept changing the times , so cold , missing items but good was unreal and the drinks were amazing

Fast service, great coffee and got seated easily too. One of the nicer Costa shops I've been in

The coffee was so tiny i ordered a medium not happy

Needs more atmosphere, and looks very tired and no toilets wow never known that in a Costa

Good place for a coffee/cake and relax

The usual costa doesn't disappoint & staff here are great 😃

Hot milk shakes for me and I boy luvlee

Bit of a let down. Water to the whole building had been cut off. Kinda important to the production of coffee.

My favourite coffee place when I am at work all day

Food not hot. Coffee hot. Seems to be Costa fault.

Great coffee and pleasant atmosphere

Drink customisations totally ignored. A shame since my usual store gets it perfect.

Nice little place staff lovely and cakes delicious 😋

this order has not been delivered to me at all but love it if it would as its a hour and 10 min late from last time order time given ?

A little bit expensive but the food and cappuccino were both very nice.

Not very busy, coffee nothing to write home about ,pricy for what it is .

bit pricey in costa but food is nice enough

Tranquil quietish, fast eficent service, full marks.

Miserable staff member busy yawning whilst serving at Costa Royal Quays. No smile no greeting no thank you, just bored looking individual who clearly didn’t want to be there. A smile goes a long way or even just a hello how can I help. Might be better off on a job not dealing direct with customers.

One of the very few places worth going to at Royal Quays

They forgot the caramel in my caramel latte but I don't care that much because the coffee was good

My local Costa. Very friendly staff and excellent service always. Have been visiting frequently for years now and will always appreciate their hard work and great coffees 😊

Bit slow getting served, not staffs fault, just not enough staff to cope

Great coffee, as usual. Almond croissant a bit dry, but other half loved his blueberry muffin!

Busy for a bank holiday but didn't have to wait too long

Royal quays good.value and service

First visit here but very impressed.

My husband and I stopped on our trip and got a bite of fresh bakery bread. The croissant is so soft and flaky 💗

Loads of cakes and sandwiches etc to choose from. Always good coffee. Try a new coffee bean for a change you might be suprised at how good they taste. I know its hard to change but go on and give it a try!

Good coffee good non dairy Mocha

He loves his large cappuccino at Costa 🤣

Bourgas Airport lounge-lovely staff-but expensive- 4.80Lv for a small bottle of water- food expensive and mediocre!

Love Costa...coffee was usual high standard, however cake purchased was very, very dry. All cakes pre-sliced, don't how long for but like eating cardboard.

Very good and clean good staff polite

Een wat kleiner filiaal van Costa Coffee. Echter ben ik gewent dat men bij Costa Coffee glutenvrije sandwiches van Marks and Spencer verkoop,dat was helaas bij dit filiaal niet het geval. Jammer, ik kwam net van de boot IJmuiden New Castle af, dit outlet centrum ligt naast waar deze boot aankomt en wou wat gaan eten. Er was wel iets glutenvrij maar dat is zoet en ik heb dit vorig jaar gegeten en vond het mier zoet en niet te eten.

My quick to go coffee from the DFDS ferry, love the pastries as well.

Lovely little Costa to stop off and rest the legs while out shopping. Staff very helpful. Busy but not cramped. Plenty extra space outside for seating in the sun too!

Very well run Costa 2 people running the front of house Who worked very well together nice drinks and food

It's a costa. Similar to any other costa. Some outside seating.

very well run front of house the 2 people worked very efficiently

Dirty and cups left on tables not a nice place. Won't use this Costa again.

Nice coffee, nice staff . Good areas to sit

It's Costa so you know what to expect

Mot as nice as most Costas seems could do with an upgrade or spend some money on it. Location showing its age.

Not enough dairy free and vegan options. It's a shame there are no toilets inside.

Nice coffee, staff were pleasant!

Less people, and we enjoy coffee and hot breakfast.

Very nice soya chi latte and nice staff

Love Costa, the staff here were lovely, helpful and knowledgeable about coffee.

Said goodbye to Carl today, wish him good luck for the future.

Not the most pleasant staff,must be a married couple as always fighting and it shows our group was in a month ago and it was terrible,we use to use this shop as our catch up sadly no more the man in question was very loud and was shouting looser to customer's,not the man I would have working in my shop, terrible

If you've been and you like, you'll go back. Very much keeping a good standard. Would be better if job interviews weren't carried out where the public can see and hear everything. But the products are good. Downside: no toilets from I could see, forcing customers to leave and use supplied toilets some distance away. Bad for disabled and elderly.

Tastes like the Bawbag of a homeless hipster .

Great coffee & friendly staff. Delicious cakes too.

Great coffee as usual, even though it was busy.

Got a Toblerone latte wish I'd just have had a normal coffee was nothing I could have imagined ha but never the less the coffee is good stick to what u know

Lovely place, nice calm and relaxing for a coffee and a bite to eat, recommend tenfold

It was very busy but staff coped well and were very helpful . Coffee was good .

Friendly and helpful staff, good coffee and tasty food. What more do you need?

Cosy little coffee shop in the heart of Royal Quays shopping centre. Pleased there are now vegan options, both sweet and savory.

We don't usually use these but went in while visiting Royal Quays, we shouldn't have bothered. The coffee was weak & tasteless, more like warm water. And I'm not a fan of baristas that fill a cup with milk & dump coffee on the top, not much finesse there.

a great place with a great manager

Always a very busy shop. Could do with a lot more staff. Good service even though its slow

Lekkere koffie maar wel een hele grote kom

Never been for years because they changed their coffee.

Ok. Usual Costas. Downside was no toilets on the premises so i was directed to public ones. Thought cafes etc were supposed to have toilets. I must be mistaken

Slow service, big queues. Left and went for ice cream instead.

It was very busy when I visited but the staff worked very well as a team so people were served quickly and as always coffee was amazing.

We visited on a day they were very short staffed and the staff there were really trying their best still managing to smile and make you feel welcome even though they were rushed off their feet.

After securing a big loan I pushed the boat out and got a biscuit too.... .

Lovely and clean, staff was lovely and drinks was just as nice

Liam was very courteous and helped me with my app, great service

The Staff are used to me, so they know what I can and cannot do. They remember what I have, even though sometimes I can't remember. Superb staff and Experience 😎

As usual gorgeous coffee. Plenty of room in and outside