Based on 633 opinions finded in 4 websites
Based on 633 opinions finded in 4 websites
Nº 492 in 670 in North Tyneside
Nº 90 of 108 Other cuisines in North Tyneside
Opinions
Usually love our coffees st Costa but sharing the seats & a table with a dog next to us wasn't a good experience. It was licking out of a paper cup in the table, no staff told the owner it should be on the floor not the seats that people sit on.!! Once the people left nobody cleaned the table or the seat that the dog was sitting on!. Not very hygienic & not happy..
Lynne Reed . 2025-04-19
MORE AT Google
Like a frequent customer of costa i have to say, that i had terrible coffee today…. I used to be barista and there is plenty of things wrong….. most of all….barista here is not cleaning spoon and filter after brewing coffee…. Like pieces of burnt coffee still there when he is putting the new one to brew in machine….. than he burnt milk just put it all together and gave it to me….. so there i am walking away with burnt coffee that you cant even drink right away, tasting rather bitter….. sorry, you need to pay attention to small things like this to have a good coffee….
Chilled Samurai Music . 2025-04-13
MORE AT Google
Had a small latte and enjoyed it very much 😊
Adele Ebdon . 2025-04-06
MORE AT Google
Driver was polite order was spot on! Thank u!
Abbie . 2025-03-10
MORE AT Just Eat
Lovely stuff and a pleasant experience. I highly recommend going there if you are nearby it is one of the best Costas I have been to. It has outdoor seating if it's a nice day. Sadly the retail park it's in is dying a bit but it itself is good. Has plenty of seating so I don't need to worry about not getting a seat either.
Howard Gibson . 2025-03-03
MORE AT Google
missing item 3 things ordered how can you miss an item
Samantha . 2025-02-13
MORE AT Just Eat
Expensive and no better than greggs just more in seat areas
April Styran . 2025-02-09
MORE AT Google
Expensive. Not all tables available.
Jim Scott . 2025-02-05
MORE AT Google
Staff are lovely and friendly, service very quick
Angela Nicholson . 2025-01-14
MORE AT Google
Drink customisations regarding amount of coffee shots and syrup totally ignored with both drinks
Lea . 2025-01-06
MORE AT Just Eat
Loved the ginger bread latte it was very nice
Cath Shawcross . 2024-11-03
MORE AT Google
Needs clean up seats stained dirty place drab not what you expect from costa
Gordon Lowrey . 2024-10-06
MORE AT Google
Two of my items were missing and a post it note was put in telling me to ask just eat for a refund.
Kim . 2024-09-23
MORE AT Just Eat
We only came for work reasons. I ordered a Decaf Soy Chai Latte, nothing too hard to do. My colleague got his drink first (just a latte) The guy making the coffee obviously needs to PAY more attention, he was going to make my coffee with Cows milk WTH, I confronted him and he realised his mistake and made it with Soy milk. Guys, pay more ATTENTION 🙏🙏
John Church . 2024-09-15
MORE AT Google
Lasses talking with each other. Less talking with each other there would not be the que and people confused 😐 Tables not cleared. No conversation with customers. No sweeping done. See photos
Al . 2024-08-23
MORE AT Google
Order did not arrive waited 2 hours
Drew . 2024-08-12
MORE AT Just Eat
Coffee and cake were quite good, the environment is not special. But OK for a break before the ferry.
Paul Gebauer . 2024-07-09
MORE AT Google
Great service here. Quick and friendly.
Christopher Scratcher-Oates . 2024-06-20
MORE AT Google
Extremely rude young female server.. First visit and certainty our last,, wouldn't recommend this place if it was the last place on earth.
York house H . 2024-06-18
MORE AT TripAdvisor
Extremely rude female staff, very condescending..
York house Hotel . 2024-06-18
MORE AT Google
My wife went inside while I sat at a table outside, I'm 72 and was exhausted after walking up from our boat in the marina.( we had just arrived that morning) After being sat outside for almost 40 minutes I was cold and decided to sit inside and see why it was taking so long. It was obvious they were quite busty but instead of appologising and saying that , ( which i would have accepted) the young girl behind the counter was quite rude asking me if I expected table service outside not realising my wife had been in the que all this time ,she totally denied that I had been waiting so long, or even at all, placed my coffee on the counter and said " have a nice day" ( i was until I met her) she took the meaning of condecending to a new level, So unprofessional ,centainly not front of house material ..Requires more training. Almost spoilt our entire day.
ocean a . 2024-06-18
MORE AT TripAdvisor
Fabulous staff . Great atmosphere. Always get a warm welcome and smile. My cappuccino always has right amount of dusting for me . My home away from home . Xxxxx My happy place.
Mark Thomas . 2024-06-14
MORE AT Google
Excellent place, the staff are so friendly and great with children. We popped in just as they were getting ready to close and unlike some places they welcomed us with a smile and were very helpful. Very comfortable and friendly place to unwind with a delicious drink or bite to eat.
Sean Griffith . 2024-06-08
MORE AT Google
Freshly roasted sandwich with a lovely cup of coffee is needed after shopping :)
Sobia Chishti . 2024-05-10
MORE AT Google
The staff here are always super. Very happy with my pit stop.
Gail Keenan . 2024-04-20
MORE AT Google
Only drawback for this costa is there isn't really much in terms of seating and they don't have individual toilets. Your restricted to the toilets next door which quite often aren't in the best condition. Service is always with a smile and staff are friendly enough however. Food & drink is costa standard.
Lord Laidler . 2024-04-14
MORE AT Google
Late , kept changing the times , so cold , missing items but good was unreal and the drinks were amazing
Billie . 2024-03-23
MORE AT Just Eat
Fast service, great coffee and got seated easily too. One of the nicer Costa shops I've been in
Rowena Carr . 2024-03-21
MORE AT Google
The coffee was so tiny i ordered a medium not happy
Mr . 2024-03-10
MORE AT Just Eat
Needs more atmosphere, and looks very tired and no toilets wow never known that in a Costa
ANITA CHARLTON . 2024-02-25
MORE AT Google
Good place for a coffee/cake and relax
Alan Brown . 2024-02-18
MORE AT Google
The usual costa doesn't disappoint & staff here are great 😃
Alannah Busby (Mrs B) . 2024-02-11
MORE AT Google
Hot milk shakes for me and I boy luvlee
Brian Dudding . 2024-02-05
MORE AT Google
Bit of a let down. Water to the whole building had been cut off. Kinda important to the production of coffee.
Leonard Key . 2024-02-01
MORE AT Google
My favourite coffee place when I am at work all day
Adam Perry . 2024-01-27
MORE AT Google
Food not hot. Coffee hot. Seems to be Costa fault.
Val . 2024-01-11
MORE AT Just Eat
Great coffee and pleasant atmosphere
Diane Blackham . 2024-01-09
MORE AT Google
Drink customisations totally ignored. A shame since my usual store gets it perfect.
Lea . 2024-01-07
MORE AT Just Eat
Nice little place staff lovely and cakes delicious 😋
Bernadette Mooney . 2023-12-26
MORE AT Google
this order has not been delivered to me at all but love it if it would as its a hour and 10 min late from last time order time given ?
Catherine . 2023-12-20
MORE AT Just Eat
A little bit expensive but the food and cappuccino were both very nice.
Michael Stalker . 2023-12-14
MORE AT Google
Not very busy, coffee nothing to write home about ,pricy for what it is .
pauline sharp . 2023-11-30
MORE AT Google
bit pricey in costa but food is nice enough
Paul Harkness . 2023-11-24
MORE AT Google
Tranquil quietish, fast eficent service, full marks.
Craig McVay . 2023-11-19
MORE AT Google
Miserable staff member busy yawning whilst serving at Costa Royal Quays. No smile no greeting no thank you, just bored looking individual who clearly didn’t want to be there. A smile goes a long way or even just a hello how can I help. Might be better off on a job not dealing direct with customers.
Michael Faulder . 2023-11-16
MORE AT Google
One of the very few places worth going to at Royal Quays
David Patrickson . 2023-10-20
MORE AT Google
They forgot the caramel in my caramel latte but I don't care that much because the coffee was good
Moofont . 2023-10-12
MORE AT Google
My local Costa. Very friendly staff and excellent service always. Have been visiting frequently for years now and will always appreciate their hard work and great coffees 😊
Anth Richardson . 2023-10-10
MORE AT Google
Bit slow getting served, not staffs fault, just not enough staff to cope
Amanda Mosley . 2023-09-27
MORE AT Google
Great coffee, as usual. Almond croissant a bit dry, but other half loved his blueberry muffin!
Gillian . 2023-09-13
MORE AT Google
Busy for a bank holiday but didn't have to wait too long
John Todd . 2023-08-28
MORE AT Google
Royal quays good.value and service
john payne . 2023-08-26
MORE AT Google
First visit here but very impressed.
Arthur Maughan . 2023-08-21
MORE AT Google
My husband and I stopped on our trip and got a bite of fresh bakery bread. The croissant is so soft and flaky 💗
SingTrece “SingTrece” . 2023-08-15
MORE AT Google
Loads of cakes and sandwiches etc to choose from. Always good coffee. Try a new coffee bean for a change you might be suprised at how good they taste. I know its hard to change but go on and give it a try!
Philip Dudgeon . 2023-08-10
MORE AT Google
Good coffee good non dairy Mocha
Jim Clark . 2023-08-03
MORE AT Google
He loves his large cappuccino at Costa 🤣
Iris Bakker . 2023-07-22
MORE AT Google
Bourgas Airport lounge-lovely staff-but expensive- 4.80Lv for a small bottle of water- food expensive and mediocre!
vivienne cooper . 2023-07-16
MORE AT Google
Love Costa...coffee was usual high standard, however cake purchased was very, very dry. All cakes pre-sliced, don't how long for but like eating cardboard.
Janet . 2023-07-01
MORE AT Google
Very good and clean good staff polite
Derek Atkins . 2023-06-29
MORE AT Google
Een wat kleiner filiaal van Costa Coffee. Echter ben ik gewent dat men bij Costa Coffee glutenvrije sandwiches van Marks and Spencer verkoop,dat was helaas bij dit filiaal niet het geval. Jammer, ik kwam net van de boot IJmuiden New Castle af, dit outlet centrum ligt naast waar deze boot aankomt en wou wat gaan eten. Er was wel iets glutenvrij maar dat is zoet en ik heb dit vorig jaar gegeten en vond het mier zoet en niet te eten.
Alice Jamin . 2023-06-23
MORE AT Google
My quick to go coffee from the DFDS ferry, love the pastries as well.
AngelSwedish . 2023-06-20
MORE AT Google
Lovely little Costa to stop off and rest the legs while out shopping. Staff very helpful. Busy but not cramped. Plenty extra space outside for seating in the sun too!
Alison H . 2023-06-18
MORE AT Google
Very well run Costa 2 people running the front of house Who worked very well together nice drinks and food
Mark B . 2023-06-17
MORE AT TripAdvisor
It's a costa. Similar to any other costa. Some outside seating.
joe singleton . 2023-06-16
MORE AT Google
very well run front of house the 2 people worked very efficiently
mr b . 2023-06-12
MORE AT Google
Dirty and cups left on tables not a nice place. Won't use this Costa again.
Nick . 2023-05-23
MORE AT Google
Nice coffee, nice staff . Good areas to sit
Andrew Small . 2023-04-30
MORE AT Google
It's Costa so you know what to expect
Philip Dudgeon . 2023-04-05
MORE AT Google
Mot as nice as most Costas seems could do with an upgrade or spend some money on it. Location showing its age.
Paul Bell . 2023-03-22
MORE AT Google
Not enough dairy free and vegan options. It's a shame there are no toilets inside.
Ashley Smit . 2023-03-17
MORE AT Google
Nice coffee, staff were pleasant!
Derrick P . 2023-03-10
MORE AT Google
Less people, and we enjoy coffee and hot breakfast.
Iain Wells . 2023-03-10
MORE AT Google
Very nice soya chi latte and nice staff
Doreen Greggs . 2023-03-08
MORE AT Google
Love Costa, the staff here were lovely, helpful and knowledgeable about coffee.
Ian Dryden . 2023-03-07
MORE AT Google
Said goodbye to Carl today, wish him good luck for the future.
gerry laskey . 2023-02-26
MORE AT Google
Not the most pleasant staff,must be a married couple as always fighting and it shows our group was in a month ago and it was terrible,we use to use this shop as our catch up sadly no more the man in question was very loud and was shouting looser to customer's,not the man I would have working in my shop, terrible
Alfie Mitchell . 2023-02-12
MORE AT Google
If you've been and you like, you'll go back. Very much keeping a good standard. Would be better if job interviews weren't carried out where the public can see and hear everything. But the products are good. Downside: no toilets from I could see, forcing customers to leave and use supplied toilets some distance away. Bad for disabled and elderly.
foz foster . 2023-02-10
MORE AT Google
Tastes like the Bawbag of a homeless hipster .
Guy Rumsey . 2023-02-05
MORE AT Google
Great coffee & friendly staff. Delicious cakes too.
Paul . 2023-01-13
MORE AT Google
Great coffee as usual, even though it was busy.
Heather Wollers . 2023-01-12
MORE AT Google
Got a Toblerone latte wish I'd just have had a normal coffee was nothing I could have imagined ha but never the less the coffee is good stick to what u know
Brooke T (RIVERROOTS WHIPPETS) . 2023-01-11
MORE AT Google
Lovely place, nice calm and relaxing for a coffee and a bite to eat, recommend tenfold
Louis . 2022-12-21
MORE AT Google
It was very busy but staff coped well and were very helpful . Coffee was good .
Patricia Gordon . 2022-12-03
MORE AT Google
Friendly and helpful staff, good coffee and tasty food. What more do you need?
Malcolm Ebdon . 2022-11-30
MORE AT Google
Cosy little coffee shop in the heart of Royal Quays shopping centre. Pleased there are now vegan options, both sweet and savory.
Katrina Heywood . 2022-11-14
MORE AT Google
We don't usually use these but went in while visiting Royal Quays, we shouldn't have bothered. The coffee was weak & tasteless, more like warm water. And I'm not a fan of baristas that fill a cup with milk & dump coffee on the top, not much finesse there.
Vic Bates . 2022-11-10
MORE AT Google
a great place with a great manager
David Forbes . 2022-11-08
MORE AT Google
Always a very busy shop. Could do with a lot more staff. Good service even though its slow
sam ks85 . 2022-11-04
MORE AT Google
Lekkere koffie maar wel een hele grote kom
Nico van Os . 2022-10-15
MORE AT Google
Never been for years because they changed their coffee.
Valerie . 2022-10-02
MORE AT Google
Ok. Usual Costas. Downside was no toilets on the premises so i was directed to public ones. Thought cafes etc were supposed to have toilets. I must be mistaken
Ann H . 2022-09-10
MORE AT Google
Slow service, big queues. Left and went for ice cream instead.
Deniz Hussein . 2022-08-30
MORE AT Google
We visited on a day they were very short staffed and the staff there were really trying their best still managing to smile and make you feel welcome even though they were rushed off their feet.
Michelle Klitzke . 2022-08-25
MORE AT Google
It was very busy when I visited but the staff worked very well as a team so people were served quickly and as always coffee was amazing.
Susan Robson . 2022-08-25
MORE AT Google
After securing a big loan I pushed the boat out and got a biscuit too.... .
Garden Angel (Clive the Gardener) . 2022-08-21
MORE AT Google
Lovely and clean, staff was lovely and drinks was just as nice
karen knox . 2022-06-29
MORE AT Google
Liam was very courteous and helped me with my app, great service
Jo Dobson . 2022-06-25
MORE AT Google
The Staff are used to me, so they know what I can and cannot do. They remember what I have, even though sometimes I can't remember. Superb staff and Experience 😎
Peter Blair . 2022-06-20
MORE AT Google
As usual gorgeous coffee. Plenty of room in and outside
Eileen Leech . 2022-06-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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