Giraffe Restaurant in Newcastle upon Tyne

I don't know how this concession dare use the Yo Sushi name. The rice is often undercooked. Today was the last chance I gave it. I spent over £20 today and the rice on everything is rock hard. The salmon nigiri uses the tiniest slivers of salmon you've ever seen, an absolute disgrace at almost £7 for 6 pieces. They deliberately move the sushi going out of date today to the front so less suspecting shoppers will pick out raw salmon that isn't even fresh! (standard Yo Sushi restaurants have time stamps on any raw food to be used within a certain few HOURS of when it's prepared, yet I saw food on this stand packaged with a use by date of three days from today!!). There's never any staff around, and the prices are extortionate.

Guy preparing food uses his off hand to chat on his phone, presumably the same phone he takes to the toilet. No thanks

Grossly overpriced low quality soggy supermarket sushi. Avoid.

I was completely ignored by the person on the kiosk, and when I got home, I realised the sushi that I picked up from the counter was out of date! Soo disappointed 😞

0 Stars, The most pathetic place ever. How is this a business? They make you wait 5 hours from when you order and at the end they CANCEL :( AVOID THIS PLACE

The rice is - to no exaggeration - always undercooked. There never usually seems to be anybody at the kiosk either which is a bit odd. It's a shame because I love yo sushi, and this kiosk is not at all representative of the other yo sushi restaurants I've been to. Its not terrible food, but it's not great and not what I'd expected from yo sushi.

This is a review for the Giraffe restaurant in Eldon Square. Food was ok, service was all over the place - very effusive when we arrived, but then the server tried to clear the table while one of the party was still eating, which is really not acceptable, made us feel we were being chivvied along although the restaurant was not full, no-one waiting and we hadn't been slow. Our coffee order seemed to go astray, and the bill had an automatic 10% service charge added (party of 4) which we fortunately just noticed in time. I really dislike that practice.

Since we had shopping to do at the attached Tesco it seemed a good idea to eat here, initial impression was good,clear instructions on what to do re: ordering, menu was clear, precise and priced well. Then it went downhill, needed to order a kids packed lunch box which was advertised at 5 items, I stupidly didn't read the notice enough to realise that it was only food items included, when I picked my 5 items from the fridge that contained the sandwiches, yoghurts cheese etc I also picked up a childs fruit shoot, alongside the fridge was a basket of quavers and pom bear crisps which I included in my 5, when I got to the till, not only was the drink not included but neither was the crisps!!! How can a childs packed lunch box not include a drink??? The poor staff on the counter must have endless confused customers to deal with. Once I had purchased my food I was then surprised to have to wait over 25 minutes for it,....a grilled chicken salad and ham, eggs and chips...When it did arrive it was ok and like some reviews I have read we ate it purely due to hunger than actually enjoying it. A return visit is not on the cards, would rather travel a little further along the road to The Twin Farms or The Jingling Gate. For a café that is attached to a huge superstore with parents shopping with children regularly I think this needs to have a little revamp.

Al lado de un supermercado Tesco, no esperábamos mucho, pero la comida era muy buena y bien de precio. El dinero es evidente que en las bebidas pero el café es muy bueno. Buena selección y todos nos las arreglamos para encontrar algo miramos con ganas de comer; los niños, jubilados y vegetarianos.

Fuimos para el desayuno el domingo pasado y no nos decepcionó. Tuvimos sol desayuno y té y nos sorprendió por calidad. huevos procedentes, delicioso tocino y los tomates asados. Por encima de la muy rica tostadas con mantequilla. Gente encantadora que sirve y una bonita decoración. Sin duda volvería otra vez.

Nos encontramos con este restaurante un par de días antes de Navidad mientras visitaba tesco. Era muy cálido y acogedor. stand de circular para la familia. Optamos por un brunch incluye todos los desayunos de día para adultos y niños. La comida era bastante razonable y venía muy rápidamente. incluidas eran 5 jirafas de plástico para los niños que les encantó. La comida era muy sabrosa y dijo que todos nosotros volveríamos. Ambiente y una decoración encantadora. Un gran descubrimiento.

3 de nosotros fuimos brunch el domingo. No estaba mal el menú son hojas de papel, que aunque son totalmente diferente no son de lo mejor! El café estaba bien un poco tibia. El capuchino grande viene en una gran jarra que enfría el café inmediatamente y el tamaño de la taza hace que el café débil! El amanecer el desayuno estaba muy bien, ya que era el superfood huevos revueltos. El personal era muy agradable, sin embargo, yo no tengo prisa en volver.

Soy un cliente regular en Giraffe restaurante en Kingston Park. Yo diría que es un estupendo, lugar agradable y relajante, un lugar donde me gusta ir por mi descanso a la hora de la comida para escapar de la locura de la vida laboral para ir a relajarse y disfrutar de un buen desayuno y una taza de té. La música es relajante y relajarse y también tengo que decir que el personal siempre darme la bienvenida con una sonrisa alegre y un cordial saludo. Mantener el nivel de trabajo chicos! Gracias a todos, desde el conductor del autobús feliz

No sé donde esta marca sentarse's. Es en cierto modo como Frankie y Benny's cumple Costa. Es una especie misteriosas de café/bistro/tomar lugar. Cuando entras, no sabía qué hacer y dónde ir. se puede pedir en la barra o tomar un asiento en cualquier lugar. El menú de la comida es una muy pequeña Flyer doblada la que pueda conseguir entregada en la calle, y éstas están en la mesa. El restaurante tiene un ambiente cálido, y los asientos son cómodos. Aunque el personal educado, no era demasiado amable, a menos que bromas entre ellos durante sus propias escapadas, que tomaron sentado en vista, no hay nada malo en que supongo.

Pedí una hamburguesa de pollo, ni hongos o queso. así que esperaba que se caliente,

Fuimos aquí ayer como último recurso en Internet, el sitio es agradable y limpio, el personal es muy amable. El único inconveniente que tengo con ella, no es mucha variedad en el menú. Mi hija y a mi nos dieron la hamburguesa de queso con patatas fritas. Fue muy agradable. Mi esposa me dieron la ensalada de pollo César, que era grande y tenía muy buena pinta. Creo que voy a visitar este lugar de nuevo.

Bit disappointed to be honest. Not as much on the menu anymore. Just a few sandwiches/toasties etc at lunch time and children's menu is rubbish. Used to go here quite a bit and have a decent meal at lunch time. Used to go for all day brunch and my little girl loved the sweet potato fries she used to have alongside her chicken strips. Luckily she wasn't with me today as I was with a friend, so I made do with a fairly average toastie. I expect they've scaled down the menu what with them being within Tesco, but to be honest can't see Giraffe being around for all that much longer. It's just a pompous cafe now.

Love the Mexican breakfast they serve here been a few times. More of a cafe style now as opposed to a restaurant but it's very nice inside you wouldn't think it was part of a supermarket. The menu is a little limited once you have been a couple times wish they would bring back the quesadilla! Service always quick and friendly.

Visited here today with my grandma after shopping in tesco which it is attached to. Very quickly served, food options are quite good. There is breakfast options, burgers, toasties, salad, veggie options, soups. I ordered the salmon salad and a coke and my grandma had a ham and cheese toastie and a cup of tea. Drinks were served instantly and food took about 10 minutes. We had a window seat where we sat which was nice. The decor is lovely inside. I thoroughly enjoyed my salad, I had a full fillet of Salmon and some potatoes and plenty of salad. My nana wasn't as keen on the toastie, she said the ham was a bit plasticy. I would definitely come again the only thing is it was quite expensive for a quick lunch It came to £16 which for a drop off is a little much but hey ho !

Family lunch for mother's day was very successful at Giraffe, plenty of choice for 5 year old grandson who loved his plastic green giraffe he got with his drink, daughter enjoyed a cocktail and burger, my wife had piri piri chicken which was very good and plenty of it. I had a classic burger and they don't disappoint. Vegetarian options suited the son in law. Everyone was happy, the staff were very pleasant and cheerful, overall very satisfactory. Its not special, but its a good meal.

Went here for a Birthday meal on a Friday night - the place was pretty empty but that didn't dishearten the staff. We had a lovely meal (Mexican burger recommended) and some drinks. Shame to hear the late night restaurant is due to close as it was a great visit and we definitely would have come again for food.

My husband and I came for breakfast a little while back and we were pleasantly surprised by Giraffe. Both of our breakfasts were delicious. The service was good and atmosphere very inviting. I will be back for another waffle shortly!

Lovely breakfast. We went twice during our trip from Portugal to Newcastle. Super breakfast, excellent friendly service. Wonderful porridge, and toast served with filter coffee.Very reasonably priced.Highly recommend for the friendly service. We will certainly go back.

A themed restaurant adjacent to the 24 hour Tesco store. Nice enough environment, with a menu including Mexican style food and burgers. The staff were friendly and the service good. The food was actually very good, not particularly cheap but reasonable portions and well cooked. A spacious interior with a nice atmosphere and a good choice of seating configurations. There are many different ways that restaurants can apply service charges, automatically adding a charge of around 10% to the bill is my least favourite, I feel that a discretionary tip/payment to reward good service is better as it reflects the diners actual experience. Overall not a bad experience, good service and food and will probably use again if in the area. To qualify my rating I would say average to good but not very good.

Came here after shopping. It was alright-ish but it needs a lot improvement. The location is good which is near to metro station and the shops so I would just go there for drink not for the food.

I've eaten in Giraffe restaurants in London (Heathrow and Kings Cross) and had reasonable experiences both times. With recent expansions to the food courts at the local shopping centres I was wondering how long it would be before Giraffe came to the North East.After dropping off at the airport I called into the Tesco at Kingston Park to see it had already arrived. So, a few days later when I was back at the airport I suggested calling in. There seemed to be something on the menu that everyone could enjoy, so it was worth a try.The place itself looks good, and is well placed in a unit connected to the 24 hour Tesco. Despite being a Sunday afternoon it was quiet, so we were shown straight to a table. However, despite there being plenty of staff the table hadn't been cleaned or restocked. The waiting staff told us that burgers were off, which was part of our reason for being there, but we stayed as we were hungry. The kids quickly choose things from the menu, and the adults went for mexican. The staff did a good job, but overall the food was bland and just tasted cheap. It was served far too quickly to be anywhere near freshly made. Which is a shame. It could be I remember my previous experiences through rose tinted glasses, or this was a bad time to visit when the place is still new. But on this experience I don't think we will want to return

I knew it would be a mistake but I went along with the idea of getting a bite to eat at the end of an exhaus tive round of festive food shopping and wished I had not been talked into eating here.The staff are ok but seem to be going more through a process rather than giving quality customer service. The food looked slightly appetizing on the menu but when it arrived not only were the portion sizes miniscule for the price but the actual food some how had been drained of any flavor and characterI wont be going here again

Went with family for my Birthday as it has just opened at Tesco Extra Kingston Park Newcastle Tyne And Wear and while the food was not awfu it was just ok and we all tried something different, the staff were lovely and the place itself was too but it was basic food sreved in a nice way I would not be in a hurry to go again