Giraffe in Bath and North East Somerset

There were 9 of us and we all enjoyed Giraffe. Our food was very nice and came out in good time. We were all pretty hungry and the portions were good and we felt full. The service was nice and the waitress took an interest in what we had planned in Bath. Thought the restaurant could do with updating but doesn’t put me off to come back

Kids chicken burgers were so dry they didn't eat the chicken. Wrong order came out and little apology

The food was decent but when I came the waitress was told all tables are booked for the next hour and she send us away. I booked online and come back 5 minutes later and ate there. There were at least 8 other empty tables for the whole time I was there... Don't know why that happened, but it might be helpful for other users to know this

Giraffe saved us a few weeks back on a Saturday evening with the family when every thing else we tried was full. Certainly the restaurants in Bath aren't feeling the pinch with any lack of customers! In the back of my mind I wondered why we could get a table there but no where else, yet actually they did seem to have a steady turnaround of diners of all ages, which is probably a good sign. There is a bar to the side which caters for those who don't want to eat. This means it could get quite noisy especially for tables nearby. Also it has music playing that was a bit too high for background really. Not a place to take anyone to impress then, but would you really consider places like this in the first place? A warning: The toilets on the 1st floor need a rethink. The Mens are open & can be seen by those going to the Ladies. Why? Maybe they had room because they don't have pizza on the menu (although it is available for kids). The menu wasn't huge and in fact I would call it limited, but quite a wide range in styles. You can get fish and chips or Asian orientated dishes for example. Even my picky family manged to find something to eat. It was also served hot, which is a must in my books. Not trying to do too much then, but what it did do was good enough. Finally it wasnt exactly cheap, although eating out in the UK isn't. Overall though, we all came away happy, so that was proof enough.

Nice food ,i like teir fish n chips ,good location

Used to go here Pre Covid, this is my favourite restaurant

Amazing service, very attentive staff! Happy to go through all my dietary restriction and advised me on what was halal (a lot btw) lil bit pricey but I’d say it was worth it! Check out TasEats on IG for more :)

Had a lovely meal with our large group in Giraffe before catching a performance in the Forum. All the meals were served in great time, hot and delicious! Staff were super friendly & helpful.

We had an amazing meal here! They managed to accommodate a party of 9 last minute. We had vegetarians and a gluten allergy and everyone really enjoyed their meals. Service was pretty quick and the servers were very friendly and clearly putting effort into their work. Would very happily visit again

We went for dinner last night for my daughter's birthday. There were 9 of us various ages. I was shocked at how well we were treated by the staff nothing was too much trouble. The service was 10/10 The food was so good. We had just returned from a weekend is Paris and it was certainly better than most of the places we ate there. Thank you for helping to make our daughter's evening so special. The staff are a credit to this establishment.

Absolutely really tasty food, lots of it. Great service. Not rushed. Definitely would recommend. Thank you

Waitress advised ALL DAY MENU only starts at 12 noon. So I Was forced to order from the Breakfast Menu which was not my choice.

Great service, excellent kids menu. Definitely kid friendly. And a great smash style burger.

Nice restaurant and excellent location. I warmly recommend.

Cheap and cheerful. A great pitstop in the centre of Bath

Fantastic options for children, healthy and fun. Wonderful staff members who were attentive and just really pleasant. Great atmosphere

Seated us even though was relatively close to closing time which I thank them for. Two burgers were brought out very quickly and were good value for what they were. Staff were very attentive checking up on us and answering our questions, very polite. Easy place for vegetarian/vegan options, convenient location right by the station too.

Very good address, super friendly staff. We're in good luck. The kitchen I only gave 4/5 because a bit disappointed with the size of the portions, I took a chicken burger, quite small for £14-15

Popped in here while in Bath, The food was absolutely fantastic, lovely atmosphere and the our waitress (sorry cant remember your name but curly hair) was so lovely

really good food, nice waitress, good place for big family gatherings.

Lovely restaurant, great service and good food and drinks

We entered here with the bar man saying hello and a waiter also saying hello we were sat down promptly and asked if we would like drinks the waiter had a nice attitude the drinks came back after 5 nins and ordered food a bacon roll and sausage roll both came back to us after 10/15 mins they were absolutely hot food and was done perfectly. I would recommend it here as it is 2 mins walk to the bus and train station.

We have just had a great lunch time meal we had 2 great waiter's they were very friendly. And the food was lovely. Would come again.

Excelente servicio y buena comida desayunas muy bien. El lugar está en una buena ubicación frente a la estación de tren. Ofrece varias opciones para desayunar y el servicio. Es muy rápido.

Giraffe 🦒 is such a quaint, cute and welcoming vibe. Our waitress was sweet and very helpful with menu recommendations. The breakfast was VERY good. I would definitely recommend 👍🏼

Quick and friendly service. Delicious food and good portions too. Kid friendly

I visited Giraffe Bath at lunchtime yesterday. It was fairly busy. We were seated quickly, waitress attentive but I was really disappointed in the menu choice. Not really what I would call suitable for a lunch. Only one ‘sandwich’ option of pulled pork which isn’t to everyone’s taste, including mine. I went for the swinging chicken kebab which came with Greek salad and humus. The kebab was okay, but dry, but for £14 there was about £4 worth of chicken and hardly any feta and the pitta was hardly toasted. The humus was yum though! Definitely gone downhill since the last time I went pre-COVID - such a shame 😢

The food, service and the atmosphere are absolutely amazing.. Definitely Highly Recommend 👍

Handy for the train and bus stations if you have a bit of a wait.

Brilliant food, and even better service! Thank you Lillie P :)

Good service and friendly. Had katsu curry which was very nice. Not a fan of the industrial look decor but just my opinion

Great food and nice people working there.

Despite being an early lunch the restaurant was pleasantly busy. The staff were great and the food matched.

Unfortunately a dismissal experience the clue was it was virtually devoid of both customers and a welcoming ambiance It’s a cavernous dark establishment grubby tables dirty floor The staff were polite but robotic. The English breakfast’s ordered were basic and unappealing. All in all a very disappointing and not to be repeated event.

Had an early evening table booked. The restaurant was half empty, but after 20 minutes our drinks order still hadn't been taken, let alone food. So we left. Told staff why we were leaving, and received a shrug in reply. There was some sort of front of house guy wandering about, but he didn't appear to be helping the waitresses very much. All in all a complete disappointment, and two very hungry children. An extra star for the water (to which we helped ourselves) and the colouring.

Really nice pub. Great atmosphere. Delicious food and helpful staff. Loved it

Just arrived in bath had an amazing lunch food was excellent

Amazing food, Adrian is the best Head Chef in the world!

This restaurant is directly opposite Bath Spa train station so it's perfect for a quick bite or a leisurely lunch. They also serve breakfast too.

The usual Giraffe experience, decent brunch and coffee, friendly service! Great way to get your day in Bath started.

My wife and I are visiting Bath from the U.S. and decided on Giraffe for dinner. Ben greeted us and was our server. He was friendly, professional and patient with all of our menu questions. Thanks, Ben! I began with the Cornish Orchards Gold Apple Cider which was very good. For dinner, my wife ordered the British Steak and Chips and I ordered the Cod and Chips. The drinks and meals arrived promptly. My wife’s steak was prepared exactly as she requested and my cod was battered perfectly. The chips were crisp, not soggy. Overall Giraffe has great food, a friendly atmosphere, excellent staff and a central location. It was a great find for us.

The food was great and the staff couldn't have been more helpful. Definitely a place well worth a visit 😃

Smoothie was good. Nice flavours and lots of nice atmospheric music in the place. Prime area. Sausage have been better cooked.

Quick cappucino in the morning, perfect. Clean facilities.

I had the hanging chicken kebab and it was amazing! The hanging kebab was very cool and even more delicious. The waiters were very friendly and I would highly recommend this restaurant to anyone

From booking to whole experience absolutely 1st class. Elena was so attentive and kindly kept food warm for late arrivals. Had 5 different meals and 1 kids meal. Service was quick, good size portions and food delicious and hot. 3 generations left happy and well fed. Thank you

I came here with my wife on a Sunday afternoon. It was quite quiet and that allowed the staff to be very attentive to our service. We ordered a selection of 'small bites' to share between us. Everything was given to us quickly, hot and very tasty! They accept Tastecard, which gave us a nice discount come the bill time... although a service charge was added without being advised, we didn't mind too much given the good service received... I would certainly look to go again if the chance arises.

Staff were very friendly, welcoming and attentive. Food was good. I had some "small bites" to share with my husband. All tasty and no complaints.

Really enjoyed my lunch here the vegan duck stir fry is incredible 😋 also our main waitress Sarah was doing an amazing job super attentive and very friendly. Food and drinks also came quickly. 10/10 would dine here again and recommend others to do so too!

I have been going to Giraffe, for quite a long time, but hadn't been since Sept 23, as I walked in, Jo the manager, and the staff instantly remembered me. Which made me feel, good, before we had sat down, for our food. My Sister had a Veggie Breakfast, I had a Normal breakfast, we both had scrambled eggs, which were the best, we had tasted for a long time. Service was quick, food really hot. Waitresses, couldn't have been nicer, came to check, everything was ok, also did we need extra Hot drinks. Would defo recommend 👌

Great find!! Definitely worth a visit. Food is really good and great prices too, had five different meals for our group and they were all delicious, I recommend the Korean Chicken!! Service was quick and efficient and the restaurant is nice and airy so your not sat on top of other customers. Lovely waitress, looking forward to my next visit!! Well Done Girrafe 👏

Giraffe has really gone down hill.

My daughter and I enjoyed a meal there tonight. Very clean and food served well. Staff good and disabled toilet spotless.

Just very bad quality food , produce not fresh seems sweaty and black . They should clean better because even the plate was dirty .

The service was great, the food met my expectations 👌🏾

We had brilliant food. The women who served us was called Sarah and she was excellent. Will definitely be back again soon.

We asked for a table and there were none available - absolutely understandable. However the attitude of the lady “hosting” was abrupt, rude and hostile. She raised her voice stating they didn’t have enough staff on when I checked the tables that were free weren’t available (they had bookings). Again understandable but she didn’t have to be so rude and effectively told me to go away and said “you are not coming in”. Appalling and disappointing. Clearly not the season to be jolly at Giraffe!

First time trying out the Giraffe. Absolutely loved it! The food was amazing, fresh, beautifully prepared and plated. Not to mention the decor, style and music choices of the venue.

We asked for a table and there were none available - absolutely understandable. However the attitude of the lady “hosting” was abrupt, rude and hostile. She raised her voice stating they didn’t have enough staff on when I checked the tables that were free weren’t available (they had bookings). Again understandable but she didn’t have to be so rude and effectively told me to go away and said “you are not coming in”. Appalling and disappointing. Clearly not the season to be jolly at Giraffe!

Tasty food and good friendly service.

Would I go back? You're having a Giraffe! Let's start with the positives. The venue itself is nice, the food was tasty, and the service was quick. What more could you want? We'd booked online for 11:30 as my daughter wanted something from the breakfast menu and there was nothing on the website to say when breakfast ended. Luckily a review suggested you'd be able to order from the breakfast menu if you arrived at 11:30. I asked whether this was the case when booking but no one ever got back to me. My wife then tried to order from the "all day" menu. Turns out you can only order from the all day menu from 12:00... so not all day then! Once again, this isn't mentioned anywhere on their website (I tried my hardest to find it). So we ended up splitting the order, with my wife ordering after 12. My wife and daughter are also Coeliac and the waiting staff had been given a few set things to say (which we were told twice by different people), which wasn't particularly helpful and it was a struggle to get the information we needed to make an informed decision on the risks. I think the serving staff tried their best but were hampered by the company policy and procedures. If the above doesn't affect you then I can recommend eating here, but we won't be doing so again, unfortunately.

Good basic food but I've got to say the nachos were stop on and very enjoyable . Our waitress was very helpful and friendly . Definitely go back when back in Bath

This was my first visit here and I was very impressed will definitely be returning.

Lovely food 😋 I went for the Breakfast which was well cooked and Lovely and came quickly. It was quiet when I visited so plenty of seating available. Service was attentive and efficient Reasonable prices too

Terrible experience! The service is shocking. Food sub standard. No apologies for thirty minute wait on drinks and then messing up our food order. Aggressive waitress waving her hands in my face ! No accountability for in-house errors. Do not go to this dreadful establishment!

The only good thing I can say about our breakfast visit on a -3 winters day is that the heating was lovely and warm but the staff were not. 4 breakfasts which took nearly 50 minutes to arrive, were cold and under cooked. The butter didn’t melt on the toast…not actually sure I can call it toast! 4 tiny button mushrooms sat sadly next to a pale cold sausage and a hash brown that was just as warm as the bread. The waitress/host had an attitude colder than the outside temperature so approaching them about the issues would have felt like prodding a hibernating bear! When we received the bill we were shocked to see that a voluntary service charge had been added. We asked our waitress/host to remove this as we were not happy with the breakfast. To which she responded with a tut and a comment that makes any 4 year old temper tantrum look like a picnic.

Great place in Bath, wonderful service even on a very busy Saturday in December! The prices are also very good, food is delicious, friendly staff.

Nice place, much nicer than other Giraffe places I've been too. Had the hummus and bread, flatbread and yogurt and chips to share with a friend and it was all lovely. Even though it was extremely busy we didn't have to wait long for food

Excellent customer service. Don't sit by the door, as it gets very chilli..

Only went in for a coffee with friends after coming from the station. Took an age to get seated. When the coffee finally came, which took another age, they were all tepid, hardly any heat to them at all. Plenty of staff milling around but nobody seemed to be interested. Used the toilets before paying up, they were in a dreadful state of disrepair, toilets & sinks. Finally wanted to pay up, another total shambles as nobody seemed to be able to deal with cash!!! Was short changed after an apology for not having enough change on them! Can only dread to think what this restaurant is like when it’s busy as at that time it was quiet.

The staff were very friendly and professional but they seemed understaffed and stretched. The all-day breakfast was really tasty but didn't seem to come with all the bits as pictured in the advert on the TV screens (missing hash browns).

We booked this place as everywhere seemed to be fully booked in Bath on the first weekend of the Christmas market. We were all pleasantly surprised with the great quality of the food on offer. The steaks were really good ! Will definitely come again !

I really enjoyed my visit here. Cool house music; and nice little festive touches. The waitress, Eleanor, was great. Brilliant service. :)

The menu unfortunately was very limited and underwhelming, I had to basically create my own burger just to get something I enjoyed and the after that it was just your average restaurant burger, nothing wrong with it apart from being on the small side.

Amazing service and food.I went yesterday with my friends and I was served by waitress salma who was very cheerful and helpful. The food was exceptional. I am definitely coming back.

Amazing breakfast! My waitress was called Elena and she made us feel so welcome with great service. Would definitely come back!!

Relaxed place. Near the station so a good place to wait and have a drink if you're a bit early. We didn't eat so no rating.

Lovely food but a limited menu. Friendly staff.

Large clean area for eating, the staff on duty were so friendly and helpful. Polite and helpful. Top food. A nice day out made better.

We were welcomed a lovely welcome from our waitress Salma. The menu is not too long or confusing, the food then was made really fast and came out in 10 mins. We then ordered dessert which by the time i finished my smoke it was on the table already. Overall, it’s a lovely restaurant with great food and friendly staff, thanks to our waitress making our experience 100x better.

The food was great, atmosphere was good. The service was outstanding, our waitress Salma gave us a very warm welcome and was very friendly. I would definitely recommend this place.

Popped in to ask about booking a table nearer to Christmas- very helpful 👍 Didn't eat yet....

Disappointed....this was my first visit to this chain and probably won't go back. Was very busy with a very large party upstairs, which I think meant our service downstairs was very slow. Food arrived very quickly and well before our drinks. Ordered steak and chips which was look warm at best and just seemed to have been thrown at the plate......a shame.

Really good the food comes fast

Amazing staff who were efficient and made sure we had everything we needed .we hadn't booked and were asked if we didn't mind waiting and within 5 mins we were seated the menu looked great and the food came out quickly and tasted great would definitely recommend 5*

Was in Bath for a show at the Forum, chose to eat here as close by, the service was perfect, I don't know her name but our server was lovely and very knowledgeable when asked about the dishes, food was absolutely delicious, we like to try something different and we weren't disappointed, will definitely return

I believe I had Elena, she was nothing but lovely, especially with the amount of customers she had, going above and beyond to make sure I had a good experience:)

Had a great lunch. Lily looked after us and the food was exceptional. Will come back again

Food was good. The only complaint was the waffle served with the chicken. Would have been better with fries. Service was ok

Brilliant food, served quickly and efficiently. Really tasty.

Great service. Good value for money.

Lovely food on 7/10/23 Great service , great food . Really enjoyed

Hi , All good ! Very friendly staff , Special chef from grill is very friendly .

I love the people who working this place, this is very good food and atmosphere there!!!!

Food is amazing! Congrats for chefs and staff is very friendly like family

Lovely atmosphere, great service and lots of great memories!!

Came about 8pm and ordered food. This is my 2nd time at the place as a visitor. Dined in about 3 years ago and it was amazing, however, tonight (26/09/2023) it was disappointing. I ordered steak and it was perfectly done, nice colour and taste for a medium rare steak but it was kinda cold to my liking when it was served. The side dishes included, fries - too crispy, an indication that it was cooked way before it was served and it was not even hot. The onion rings were crispy and nice but kinda cold too. I dunno how long it was sitting on where they prepare it before it was served. Ordered chicken wings sriracha flavour and calamari which were fine. Overall experience is 2.5/5 just because of the food.

Great restaurant! Looks good, staff very friendly and attentive. Food was lovely. Reasonable pricing, large menu and comfortable environment.

Great service brilliant food and a good vibe to the place 👌

ALL the food was delicious! Sara was lovely in helping us with a large party. Highly recommend