Giggling Squid Norwich in Norwich

Great good and quick service, just more expensive than I was expecting.

Great food and a lovely experience.

Lovely meal great food. Really well looked after by Jess B

Lovely food and atmosphere, we were served by Jess B who gave perfect service throughout!

Excellent food and excellent service from Jamal

Service was for our meal was good, although initially when we walked in, we were ignored. No one looked at us. Not good and we are return customers. Had satay chicken to start which was amazing. I had the garlic hake. The fish was a little dry if im honest but amazing flavour. Large portion too. We had a couple of cocktails which were nice. Only given a 4 star because of intial feeling we were given. We were there to spend good money too. Staff should visit Bill's in the center as they know how to meet and great!

Food was incredible start to finish, and service by Ranieri was 10/10. A very special birthday dinner!

We had such a great time in Giggling squid. We had heard very good things about it and decided to go there for a special dinner one evening. The ambience is perfect for a cosy meal. Sindhu helped us pick all the dishes that we thoroughly enjoyed. Holly was such a polite server. For starters, we ordered the delicious duck spring roll. We had the Melting beef and Pad Thai for mains. For cocktails, we had a margarita and a lychee mojitos - both were great. I would definitely visit again. Thanks Sindhu for such amazing suggestions!

Very nice food, servers are friendly and even thought it’s not cheap it’s worth it

Great food, Rebecca was friendly, great time.

Brilliant service from Ranieri! Will definitely return :)

Great food, good service, Darken your lights

Ranieri, out waiter was very helpful. We thoroughly enjoyed ourselves. Excellent service and food

Delicious food - pork dumplings and belly pork both cooked to perfection. We were warmly welcomed back by Ranieri, who remembered that our favourite wine is Picpoul de Pinet! Very impressive! Both wine and water were served promptly and this was swiftly followed by delicious food. The location is great too - hard to beat Tombland backing on to the magnificent cathedral.

Visited for a midweek lunch and ordered from the set menu, although we were only aware of these options from the website and not offered in the restaurant. Food was delicious - vegan set meal in particular - but unfortunately our drinks were forgotten and only arrived at the end of the meal

This was my first visit to this venue, I live in Spain and was visiting my family who took my out for lunch one day. Great looking venue from the outside, very welcoming once you step inside. All staff very nicely dressed in a very smart casual but professional style. Plenty of seating to be had both downstairs and upstairs, the place was very clean and tidy, once shown to our table we were given menus. A very wide range of foods to choose from also a good selection of drinks. The food was very well presented and tasted as good as it looked. The venue is popular as by the time we left there were a lot of people, we had booked so it pays to be sure you can get a table. We even had a visit from I think was the owner Andy who asked about our meal etc which to me gives that little bit extra to what was a great experience as it shows the owners care about their clientele. Many thanks for a very pleasant lunchtime experience. Next time I visit the UK and my family I will come to this restaurant again.

Ranieri, our server was amazing. Attentive and funny. The food was something out of this world. Satays and dips and duck spring rolls where a taste sensation. The salmon was lovely. The Thai green curry with slow cooked beef was something out of this world. Thank you for an awesome evening.

Great food as always, staff are always so lovely!

Great atmosphere and food. Service was exceptional from Jamal. Would recommend.

Food was, as always, absolutely delicious and arrived very quickly. Staff were all friendly and we weren’t left waiting. The toilets were nice and clean as well. We were served by Beth and Jamal who were amazing.

Had the sticky chicken, jasmine rice, and pak choi and tender stems. Service friendly and efficient. Food arrived within minutes of ordering, which concerned me, was this just a microwave job? Sticky chicken, very little chicken, more batter than anything else. Rice nice. Greens, quite hard, could if done with a couple more secs in the microwave. Not the best meal I have had at GS Norwich. Hardly anybody in the restaurant at 1pm. Better experience at the one in Bury.

Thanks so much for fitting me in on a busy night when I needed to eat quickly and being so nice!

Sadly this has turned into a very expensive run of the mill chain with a decline in the food quality and quantity!

Beautiful decor, lovely setting. The staff were attentive and informative and the food was lovely. The only thing I thought was a bit cheeky is that they included the tip themselves within the bill. Although we always give a tip but the tip is based on our experience but that's our choice what we give.

Went for lunch. Very pleasant staff. Ordered 8 of the little dishes. Delicious and beautifully printed. Good value. Will definitely go back. Recommend a visit.

Great food, lovely atmosphere and impeccable service! Loved every minute, great first impression. Would definitely recommend and visit again. Bee has been so helpful and polite, very professional and warm personality!

Myself and 2 other friends came for an evening meal as a goodbye meal as I was leaving the company. Food and wine was absolutely amazing. Thank you very much to Beth for waiting on us and giving us knowledge on the food to make sure we got the most authentic thai dish. We were a bit taken aback when there was a massive influx of tables that arrived around us and we could barely move, nor could the waitresses to serve the guests. We then felt uncomfortable and in the way - which shouldn’t have been the case. It’s great to see such a business thrive, however just consider the impacts to other guests when you don’t correctly have enough space between tables etc.

All the staff were friendly and our waitress, Sinddu was knowledge and funny.

Fantastic food and service. Great service and friendly and helpful staff.

The restaurant itself is lovely, but for a Thai restaurant it's not very Thai 😕 The starter we had was delicious, my wife had the Massaman curry but she said it wasn't as good as the one I make. I had a noodle dish that was quite greasy, the chocolate dessert was good 😊. Would I go again? Probably not. After "living" in Thailand for nearly 8 months I know what good restaurants, and usual restaurants, are like. Unless you ask for "less spicy" you get mouth melting hot food. Beer in one posh place was served so cold it's froth was frozen. The Massaman there was unbelievable so tasty. There is no comparison unfortunately 😔.

Absolutely fantastic. Best Thai food I’ve had. The restaurant is gorgeous, food is phenomenal and the service is exceptional. Came in 2023 and have been looking forward to it ever since. Just had our second visit in 2024 and it did not disappoint. Worth the trip from Canada ;)

Eveything great, apart from a bit bright kn there... no reason not to go though, excellent food.

We really enjoyed our dinners and the atmosphere. We will come here again.

Meg and her colleague have looked after us and provided fantastic service. The place looks lovely and the food was delicious. Looking forward to visiting again.

Great service and wonderful place to eat. Sadly I had the Pad Kee Mao Chicken and I had no noodles.

Bland food and very expensive. The portion size was so small. Normally in restaurants of this cuisine a noodle dish or rice dish would feed two. Never have I ever seen such a small portion of rice at this price. Was expecting great flavours and it was so tasteless. Our bill for two was extortionate and a service charge to boot. Avoid.

Lovely atmosphere and appearance staff very friendly and helpful.😊

The food didnt live up to my expectations. Thai food is one of my favourite dishes but this was so disappointing. Deffo would not return there.

Sat outside for a meal with a colleague. The outdoor tables are basic but this was outweighed by the attentive service and amazing food! We had starters and mains, the main courses in particular were outstanding. The bill was very reasonable and included a service charge which is helpful for a business meal. Will definitely return.

We really enjoyed our experience at Giggling squid. We had a sharing starter, followed by the sticky chicken, which was delicious! The building itself is beautiful and the service was great. We’ll definitely look to return in the near future!

Excellent food, fantastic service and a very pleasant atmosphere. Would definitely come back. They also gave me a free glass of Prosecco as it was my birthday

First time customer here and must admit how clean and tidy everything thing was The staff were excellent and had a good knowledge of the food on offer which was great as my wife has an allergy to fish sauce. Overall well impressed with the hole experience Will definitely be going back

I've had a couple of celebrations at the Norwich Giggling Squid and both were enjoyed greatly. The staff always went above and beyond for me and the food is always on point. The venue is stunning and love that you can sit outside on a beautiful summers day, and giving it next to the stunning cathedral is just another reason to visit. So my last party of guests were nearly 30 people, which for a lunch sitting and again the staff were amazing and helped in every way. Given we were so many I thought the food and service may falter, but it didn't and everyone loved it just as much as me. Thanks again Norwich restaurant staff.

Our first experience at giggling squid and will be definitely be coming back! Our food was amazing, cooked to perfection, beautiful wine and lovely service. Libby offered recommendations to compliment our main dish and also for desserts and was spot on each time! Thank you for a lovely evening, we will be back!

Amazing place with great food and drinks! Smoothies are recommended along with Pad Thai!!

Loved it - best Massaman curry ever!

A little disappointing. When we ordered online we did not get an acknowledgement email despite ringing to check. However, our booking was there when we arrived. We choose to sit outside, which was our mistake, since it was quite noisy due to traffic and the table being rocky. It was Saturday night and the restaurant was crowded and the staff simply could not cope. We had to go up to get drinks menu and remind staff we were still here. Other people sat down much later and were served before us. When food and drinks did eventually arrive it was ok but nothing that special despite all the hype. Quite expensive. Will try the chain one more time since this might have just been an off night.

Great experience, however I found the duck was too fatty for my liking. Spring rolls were good as was the chicken satay.

Service was slow. Food was ok but not exceptional.

If you're thinking of applying to work here and you're not 100% certain you'll get the job, don't. My interview process was frustrating, I had to phone to get an interview slot, my interview was an hour later than it should've been, and I had to do a three hour UNPAID trial shift, which had two others in which was not disclosed beforehand. Taking advantage of unpaid labour isn't illegal, but it's very low. The only good part of the process were the waitresses who already worked there, they made the trial shift entertaining and fun, I learned allot from them so I'm grateful they were there.

Amazing experience again!!! Mr. Will is always kind and helpful , thank you for everything 🙂

A lovely restaurant with a vast selection of Thai food. Starters, mains and desserts were greatly portioned, and cooked perfectly. Good service, and nice atmosphere. I will definitely visit again! 🐙

Excellent service Food was lovely Thanks

The only reason I did not give 5 stars overall is because they did not have a non alcoholic cider on their menu. Other than that .. we'll be back in a few days time!

Just very tasty and convienient location

Everything 5*. The refurbishment is fabulous..extremely stylish. Regular diner here because the food is always excellent..staff are attentive and so friendly and helpful. Our favourite go to place in Norwich..

-Amazing place to try Thai food in Norwich. -Good ambience to hangout with friends or family. Nice outdoor seating as well. -Pad chai is a must try. -Also love the side dishes, the lunch sets are satisfying and filling. - Food is most fresh and hot. - didn't like the matcha cheesecake much, brownie was good. - the drinks selection could be improved. Probably will try more starters next time, definitely recommend a visit.

Me and my partner had been looking forward to coming here for so long but overall felt disappointed. The starters were amazing but when we got to our mains we were both given the wrong meat in our dish despite both clearly saying prawns. I believe it was an error in the kitchen as our server had repeated it back to us when we ordered. We still accepted and ate it as it had already been made. Servers seemed slightly lost like they didn’t know what to do when we politely pointed it out to them. Dessert was lovely though. The food was good, but I just felt a bit let down by the service. We will try again one more time, but are hoping for a better experience.

Unfortuately, despite the food looking good and the good reviews, our experience was quite terrible. The starters were all lukewarm at best, cold at worst. The Phad Thai was the blandest and most flavourless dish and the sticky rice was so hard it could have been used as a defensive measure and was taken off of our bill. The food is clearly all microwaved or just not cooked as well as it should be. Do not recommend. Put me off Thai food.

Have visited in person before so was delighted when family offered to get takeaway from here during a recent visit. I had the king prawn massaman with jasmine rice. The curry sauce could do to be a little thicker, but the taste is devine and the portion size was really good. Enjoyed the prawn crackers and pak choi too. Next time we visit, I'd be keen to dine in again as I so much enjoyed the exprience before.

Never going back there just Bea of customer service .

Very good authentic Thai food, served by great staff.

Lovely interior. Very spacious and pleasant layout. Food and service really let it down. We went for a lunch menu and the selected lunch dishes were lukewarm warm and dry. They took 45 minutes to serve despite not being that busy. Unusual as I’ve eaten with this chain before and it’s been much better. Maybe an off day 😊

Excellent food. The service was great highly recommend

Really enjoyed our meal at the Giggling Squid. Friendly staff and the food came out really quickly. £75 for four of us including (soft) drinks. Would go again. Recommended.

Second time we have been to this restaurant perfection,they tick all the boxes making you enjoy the food more, gotta say thumbs up 👍 for the sticky rice and sticky chicken best ever

Came here for 1pm lunch with my friend, was a lovely experience. We liked that it wasn't too loud or busy. The interior design was very stylish and we adored the branding design on the menu brochures! My friend tried the Pad Thai and seemed very satisfied. I tried Pad Kee Mao and my tongue was on fire 🔥 but it really hit the spot for me.

Ewa and her team are amazing 👏🏼 food 10/10 as always. 😇

Good spicy beef, friendly staff and good service.

The food was god but not all dishes were available and this wasnt communicated until we ordered. The service for drinks was horrendous . The worst oart was that we relayed a severe kiwi allergy that my daughter had . Every plate that came had a sticker stating rhe allergy but when we ordered the oudding , and it eventually arrived, it had kiwi on the plate! When we told them this there was no apology , they asked if we wanted a replacement dessert without the decoration of a kiwi , which we obviously did!there was no acknowledgement of their error at all which could have caused harm. Shocking, . We went to the giggling squid as we had a fabulous experience at the cambridge franchise but this one in norwich was a hige disappointment and we wont be returning. They also included service on the bill when i would have not paid this for the dire service!

Lovely place! Waiting staff were friendly, funny and engaging. Food all came out in great time and piping hot and was flavourful and great portion sizes.

Food was delicious especially the salt and pepper squid 😋 The service was a bit below par though. Empty plates weren't being cleared to quickly and one of the dishes we ordered wasn't brought to the table until we asked for it.

Came for lunch as a group of four for a birthday. Restaurant is very well decorated and for a Saturday lunch was quite busy. We ordered lunch tapas and some starters. Unfortunately one of our items never arrived, and we were also given Spring rolls instead of duck spring rolls. The food we did receive was very tasty. Frustratingly we were then charged for both of these dishes which we never ate. Service was also quite slow throughout, so overall we felt that we didn't want to pay the added serve charge and had to ask to get this removed as well as the two dishes. Unfortunately we won't be returning in a hurry.

This place was lovely. Took my eldest for a dad and daughter date, and it was lovely. Great Thai food and I thought not a bad price. The set meals was really good. We managed to get in on a weekend lunch without booking. Really worth a look.

Really good. Rarely eat Thai but this was superb. Would highly recommend and will definitely be back.

My friends and I were visiting from Manchester, and liked the look of this place for tea. I started with the Golden Money Bags: tightly-packed, little crispy parcels served with a sweet chilli sauce. For my main, I enjoyed a hearty King Prawn Pad Thai. If it weren’t for the distance, I’d go there again!

Good if you have a sweet tooth - lovely atmosphere but food completely drowned in sugar, every dish we ordered, including squid, chicken, prawns and mushrooms...

I’ve been wanting to try giggling squid for awhile now. I went at around 12:20 for lunch. I ordered the new fisherman’s feast, sticky chicken, yummy duck rolls and Roti. To drink I had a delicious strawberry cooler. The staff were all so kind and lovely. However it took around 40 minutes for the food to finally come out which I was a bit disappointed in. I liked the crispy crab bites and sriracha dipping sauce from the fisherman’s feast. The papaya salad was actually nice too. I personally wasn’t a big fan of the squid as I felt they were quite big pieces so more difficult to eat as the batter fell off easy. I loved the sticky chicken, tender meat and really nice sauce. Unfortunately I wasn’t a fan of the duck spring rolls or the roti. Overall I wish the food came out quicker, I don’t think the food is the best I’ve had but it has a lovely atmosphere and really friendly staff! Thank you!

Great night. Service was excellent and food very good. Recommended

Service was good, the atmosphere was also good. But it was quite expensive for the quality of our food. The food we had was over cooked the prawns were very chewy & the sirloin steak was also very fatty and over done?

Went in for the lunch because we heard a lot about the lunch deal from a friend.We ordered Hawker and Royal Meal set and shared it between us.I feel like this was perfect because the Royal meal set had more of the starter meals so we had those first.The samui zingy prawn with the lettuce wrap was to die for, it had the perfect amount of seasoning.That was the star for the Royal Set.For the Hawker set everything exceptional but the chicken tom kha soup was chef kiss.Everything that we ordered was 10/10!!I will definitely be coming back because for the price that your paying the meal that you get is splendid.

The food is well constructed but not spicy enough, poor atmosphere but it was 2 days after Christmas

Lovely restaurant with amazing service. I have visited the giggling squid chain in multiple places in the UK and all have been amazing. The food is lovely and not too expensive, a perfect lunchtime spot too as they do a tapas set that isnt too pricey.

Our dining experience at this restaurant was hindered by more than just delays. We were served by a rotating cast of five people, creating a sense of overstaffing with some staff appearing idle. The excess personnel didn't contribute to efficiency, and it felt like there was unnecessary waiting around, further diminishing the overall dining satisfaction. The food, while not bad, simply wasn't worth enduring the prolonged wait and apparent staffing inefficiencies.

Really loved dining at Giggling squid. The location is in the bubbling part of the city yet it’s adequately situated to give you a serene dining experience. My friends and I had one of the platters with some side dishes and they paired really well together. The service was great and we loved the attention to details that the servers payed to us. Well done and I’d definitely recommend.

Absolutely amazing food and very friendly staff. We have been visiting here for the past 2 years now for special occasions and never once been disappointed. The food is by far, the best that we have ever had and we have travelled a lot.

I had a great evening sat out front here. The food was very good and the ambiance was great. The charcoal noodles in particular were epic. The flavour was similar to Chinese takeaway chow mein, but taken way beyond the next level. Let down slightly by boy racers cruising past in their hotted up noisy Corsas, or seriously loud sport bikes, which seems to be a local sport in Norwich, but not much the restaurant can do about that. Staff are excellent. I would definitely go again. Edit: I was going to go back, but the charcoal noodles are gone. No! 😢

Food, cocktails and staff were great. But it was extremely cold inside amd that spoilt all evening 😕

5 star experience all around. Excellent food, excellent atmosphere, and the staff was great. I hadn't been before so I asked my friend what was good and he said "honestly, anything on the menu". He was correct. I have the squid appetizer and a curry for dinner, which were amazing. The spice was just right. I travel to the area once a year so I will certainly be back on my next trip! A+

Standard chain, food was good, the place was busy ... All good

Thai food is my favourite. I order red and green Thai curry every time, without exception. and I can safely say, the red and green curries at Giggling Squid Norwich were the worst I have ever tasted. They were painfully bland and lacked all the zesty deliciousness Thai food is famous for. I will never again visit a Giggling Squid. Sometimes chain restaurants get so big the good quality loses its spark. Clealry that has happened here. Never again.

Delicious food with good vegan options and reasonably priced. Friendly service. Buzzing atmosphere on a Friday evening.

Sugary boil in the bag curry with poorly cooked rice. Disappointing even for a National chain. Gross

Delicious food. Manager and waitresses are very hospitable. Quick efficient service.

Delicious food with brilliant service from Sindu. Super friendly staff and quick service. The food was great as always. Sindu dealt with a very awkward table next to us very professionally and calmly. We had a lovely evening and will definitely recommend.

Impeccable service, and TONS of gluten free options. Really impressed by the range available. However was a little disappointed by the food as it was a little bland - was expecting a little more flavour, tried all dishes we ordered and honestly each one was really lacking something. Beautifully presented, and fast to arrive. Definitely book ahead as it gets busy. If you like the spice and flavour of thai food, this isn’t for you I’m afraid, but the less brave person will find this a gentle and tame, but enjoyable, culinary experience.

Absolutely delicious with really helpful servers.

Excellent food. Excellent staff. Great atmosphere. A lovely experience. I visited twice this month and on both occasions the service was outstanding. Thank you.

Exceptional service at the Giggling Squid. Really made to feel welcome and very informative staff. Food was absolutely delicious and excellent value for money. Would highly recommend and look forward to returning.

Probably one of the best Thai restaurants Iv visited. Our waitress, Beth made the experience special enjoyable with recommendations and was very attentive with replenishing our drinks and making sure we are happy.