Based on 1.138 opinions finded in 2 websites
Based on 1.138 opinions finded in 2 websites
Opinions
Love it, one of my favourite place
Alex Gilbert . 2024-11-18
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Amazing place, very friendly waitress Armani and delicious food 👌
Monika Pianko . 2024-11-12
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Poor service. Waited 1hr 40 mins and no main. Left without dinner. No apology for lack of food and still had the cheek to add service charge. Definitely will not be returning.
Liam Pearson . 2024-11-10
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Amazing service from Amy, food was absolutely outstanding and the atmosphere really is beautiful. Definitely will return :)
elle fawcett . 2024-11-10
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Came in Saturday evening for dinner, had the most amazing meal with my family, the food and service was brilliant and I can’t wait to return.
harry cook . 2024-11-10
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Took like 30 minutes for a bottle of lemonade. Food tasted pretty good but got food poisoning so that's a bummer. Follow that up with a stone cold cup of coffee and yeah that's a 1/5 stars.
BreezierChip835 . 2024-11-07
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This was my second visit to Giggling Squid in Chislehurst, and I have to say, it’s quickly becoming a favourite. I’ve eaten at countless places and tried squid dishes all over, but hands down, this place serves the best salt and pepper squid I’ve ever had! It’s perfectly seasoned with just the right amount of crunch—one of those dishes that leaves you craving more. The service was also spot-on. The staff was warm, friendly, and made us feel right at home. They’ve really got a knack for creating a welcoming vibe, which is a big part of why I’d come back. Now, as much as I enjoyed the food and the atmosphere, there was a bit of… shall we say, “extra excitement” at the table next to us. The kids there seemed to have a mind of their own, and despite their parents’ best efforts, they weren’t exactly quiet dinner companions. Let’s just hope for a bit of luck with our seating next time! Overall, Giggling Squid has secured its spot as our go-to in the area. For anyone who appreciates friendly service and top-notch squid, this place is a must. I am looking forward to my next visit (hopefully with quieter neighbours)!
Sandra M . 2024-11-05
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My daughter and I had a fabulous meal, it was so delicious. Giggling Squid restaurants are my daughters absolute favourite, and it was my first time eating in them... my favourite aswell now.
Purple Pansy Plaques . 2024-10-26
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Thank you Brandi go lovely service
Oktawia M . 2024-10-26
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We had a great dinner tonight. All dishes were very good and service was excellent. We were celebrating my father’s birthday and the waiter was so nice to light up his lighter for him (sorry to forget to ask his name). Brandi was also very friendly and sweet. We would love to visit again!
Zoe Wong . 2024-10-24
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Poor service and the quality of food was not great either. The waitress seemed like she didn’t want to be there, she had a face on her. Incredibly rude!! I have been going there for 5 years but after this not sure I would like to visit.
S R . 2024-10-22
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Pretty good, beautiful ambience , food good but not amazing and nice cocktails
Molly . 2024-10-15
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I went for dinner yesterday, the food was very delicious, good quality, excellent service by Tina, thank you very much, I will be back.
PONGSAKON PONGPHA . 2024-10-08
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I've visited the Giggling Squid a number of times with friends. A few weeks back I had the best experience yet. The food was beautiful, everything tasted fresh and the flavours were all so different but amazing. The slow-cooked beef on the sharing platter was our highlight. The silky pink Martinis are a must-try! Also, our server Brandi is an absolute star and she was the cherry on top of our whole experience. I've been recommended to everyone and hope to be back soon.
Danielle Allen-Chhokar . 2024-09-24
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We went for dinner this evening. We waited forever to place our drinks order. I wouldn’t mind but it was early before 6 and the place was quite empty. The staff were standing around and no one person was responsible for our table we had about 5 different people. It took a long time to get our starters we ordered a sharing platter they did not bring any small plates I had to ask for them twice.! Then it took over 1 1/2 hours to get our main course by which time my 2 granddaughters were having a melt down. They did not eat their food at all. No one seemed to care of noticed how long we had to wait. What a disappointment it was a farewell dinner for my parents who are returning to the states. The evening was a total wash out the only saving Grace was the food which was good. I will think twice about going here again.
Nicola Barnes . 2024-09-14
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This place is seriously overpriced. We waited over 20 minutes just for drinks, followed by another 20 minutes for the food. The quality was mediocre, and even the "not spicy" dishes were unexpectedly spicy. They initially brought out the wrong order, and it took another 10 minutes to flag down a server to fix it. The portions are small, especially considering the £20 price tag, and sides, which cost around £5, aren't included. While the decor is nice, the overall experience isn't worth the money.
Dzessika Riekstina . 2024-09-07
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Had an absolutely first-rate dining experience here; my partner and I were both made to feel extremely welcome by the very friendly waiting staff, and the food was absolutely delicious! Decent-sized portions of very authentic-tasting Thai curry and a very friendly atmosphere. There was a slight delay in bringing us our drinks, and our waitress removed them from our bill by means of an apology for the hold-up, which was totally unprompted and extremely kind! We enjoyed the very friendly table-service from Brandy and Daniel, and the very pleasant ambience - clean, quiet, very enjoyable - would highly recommend!
Kristian Norman . 2024-09-06
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Ordered on deliveroo. Came stone cold. Lady on the end of the giggling squid phone line tried to help but just fobbed it off. The first order 2 months ago was perfect. Not sure what's happened to this place
Rajan . 2024-09-05
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Really great Thai meal. Thoroughly enjoyed. Our servers were all fantastic, in particular Brandy 👍🏼 Daniel was also very sweet. We enjoyed starters, mains and dessert. The portions were very generous so I'm not sure why some people are b*tching about portion size. Chicken Satay starter was delicious! Chicken Massaman Curry was nom nom and the Jasmine Ice Cream with Toasted Rice was a great way to end the meal! Clean toilets, nice decor, lovely service and delicious food. Thoroughly enjoyed everything!
Xen Xenophontes . 2024-09-05
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Came for a celebration meal with family. Great food, we had the street food sharing starter for 3 but shared between 4 and it was plenty! I went for the marinated steak and crispy slow cooked beef for my main and was delicious!
Beth R . 2024-08-30
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Me and my wife had a great time, all the servers were lovely and the food was great!! Would definitely recommend :)
Daniel Handley . 2024-08-25
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Food is always very good, especially the lunch menu whether it’s the set options or the tapas style. Unfortunately this visit was let down by the service. We were the only table sat inside ( a handful of tables were outside) and it felt like we were forgotten about. The service was slow to order drinks and receive them. The food did arrive quite quick but nothing else was really offered. Ordered another drink to have with the meal but this took over 10 minutes to arrive so I had finished eating by this point. Only seemed to be two members of staff working on the day which I could understand a slower pace if it was busy but like I said we were the only table inside. The staff were friendly however but the experience was let down by the slow pace.
Adam . 2024-08-19
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Food was tasty, recommend the Salt and Pepper Squid and Chicken Paneang. Good service as it wasn't that busy so better than last time but over looked the booking special request of it was my Partners Birthday.....
evonut . 2024-08-18
MORE AT TripAdvisor
Nice place. The individual huts out the back for dining are quiet quirky.
Gary . 2024-08-14
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It was a beautiful place and the food was amazing. Totally recommend it.
Louise Kemp . 2024-08-11
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Chose this restaurant on a whim and it was fantastic. Beautiful decor with friendly staff and of course great food, we will be back!!
Dave Meadows . 2024-08-07
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The food was really good, nice atmosphere, but can be a bit too busy at times
Aziz Hamra . 2024-08-02
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It took so long to get our order taken and so long to get the food out. The food was nice but the wait times really disappointed
Ali . 2024-07-23
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Heard good things about this place, doesn't live up to the hype. Food ok, but expensive, service sporadic at best, did go on a Sunday, so maybe this may have been part of the problem, better places locally
Paul Cole . 2024-07-22
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Food is not very true to thai food depends on the chef. Staff is carless sometimes. Not fit to their price tag.
ting Brantschen . 2024-07-19
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I had a lovely dining experience here - can't fault it! The staff were excellent, attentive and friendly. The food was delicious; we had a sharer and I very much enjoyed my papaya salad. Lots of complex bright flavours. I loved the selection of mocktails (the mango chilli was delicious). And the decor and vibe are very nice too. Can't wait to go back and try more things!
Ches January . 2024-07-18
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Lovely atmosphere. Beautiful deco inside. Fantastic service. Delicious food. What more can you ask for. All the chicken halal too.
Tas K . 2024-07-15
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Went to the restaurant and had a very pleasant experience , the food was absolutely delicious and it’s clear to all patrons how much not only the cooks care but also the staff care about the customer experience . The general manager Kelly was very friendly , welcoming and accommodating to the special needs within our party . Thank you for such a pleasant experience we will friendly be returning especially when the general manager Kelly is around as she insured all of our specials requests and needs were dealt with and she went extra lengths to make this trip special .
Conar C . 2024-07-14
MORE AT TripAdvisor
Portions are very small for everything. I paid 8.90 for a 175ml glas of wine, I don’t know what it is they brought me but that was not it. Then I got one portion of squid, that needed up being two tiny pieces along with some vegetables. I also got the satay chicken and jasmine rice take away, that turned out to be two skewers, 3 slices of pickled carrots and 3 of cucumber. The satay had no sauce basically and it didn’t taste like a normal satay dish. Squid wasn’t great either. So I just drank the little wine I was given, had the started and ordered the”main” take away. There is no internet connection and no wifi, they won’t give you a password.
e e . 2024-06-23
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Very good food and good quality and excellent service staff very helpful and friendly would go again, 10 out of 10 would recommend 👍
Mike Brown . 2024-06-11
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lovely food. our waitresses brandi and gertrude were brilliant. will be coming back! :)
Maddy Compton . 2024-06-01
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Lovely dining experience! All the dishes tasted amazing! Thank you!
Marta Denkova . 2024-05-27
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Great food. The starters were brilliant & the ferry boat curry was magnificent. I do object to the service charges when the prices are already fairly high.
7Allen Osborn . 2024-05-08
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This chain is an Islamic halal chain. It does not explicitly make it clear it is a halal slaughter restaurant that is deeply offensive to British people. It should be made overtly clear it does not purchase British standard produce. This is becoming disgustingly common where brainwashed people setting up restaurants in British areas think slitting an animal’s neck open and leave it in agony for hours as it bleeds out is acceptable in Britain. It is about time these establishments had lessons in civilisation.
Richard Wills-Woodward . 2024-05-06
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Excellent food and exceptional services.
Nattawut Chan-in . 2024-05-05
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Highly recommend, excellent food & service. Lovely restaurant.
MangasMarcos . 2024-04-26
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Having just come back from a holiday in Thailand where the food in restaurants is freshly cooked to order, I was really looking forward to my first visit to this restaurant in the hope of having a meal that re created the amazing taste and flavours of the food I had the pleasure of experiencing in Thailand. Unfortunately this was not the case. The food in this restaurant is obviously pre-batched cooked and waiting to be ordered where it is then reheated, more than likely microwaved causing it to be devoid of any flavour, It did not taste fresh at all and this was on a Thursday lunchtime with very few people in the restaurant !
Helen Warrick . 2024-04-12
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Place is good, food is not exceptional but does satisfy your craving for thai food. I liked the ambience of the restaurant.
Leo Johns . 2024-04-10
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We've been to the Chislehurst branch a number of times and have always been well looked after and had lovely food. Of the several times we've been, Mikey has always been really attentive and made sure we have everything we need. The food never disappoints either, glad to be only 5 minutes down the road!
Jack Fish . 2024-04-07
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Food flavour is hit and miss, sometimes good sometimes tasteless. Unfortunately today it was bland.
Al K . 2024-04-02
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Here to meet friends, great atmosphere and rest great food and wine. I will be back soon with my husband. Thank you very much
Caroline LP . 2024-03-19
MORE AT TripAdvisor
Food, ambiance and service surpassed our expectations. I would definitely recommend and would definitely return!
Miss Doan . 2024-03-18
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The decor is lovely and the booking experience simple. However the service was rather bad, my friend and I got harassed to begin with. I was ignored by one waitress when I asked for an alternative on the starter as they’d run out. Another waitress was chewing gum the entire time. Service was slow, I was given a different drink to the one I ordered. We were given dessert menus and then ignored for 20 minutes and ended up not getting one. A discretionary service charge was added when I was with one other guest. I thought this was rather presumptuous. The food was lovely but very pricey, the service pretty shocking. I wouldn’t go again.
Nicola Green . 2024-03-07
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We called ahead to ensure no stairs as my mother in law was on crutches (they said no stairs) only to find steps to get into the restaurant!!! Great food but service was very slow. It was quiet and plenty of staff so it definitely let the experience down.
Sheree Murray . 2024-02-28
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Have dined here on quite a number of occasions now, and it's a real favourite of ours. Great Thai food - their starters, curries and pad Thai are excellent. The service is brilliant and the staff are always happy to help!
Faraz Auckbarally . 2024-02-19
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Great location and easy to find with nearby parking. The dessert was lovely. Some main options were better than others but overall lovely and helpful staff.
Lucy Kailondo . 2024-02-17
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An excellent first visit. Our food was wonderful and the service was attentive but not overbearing. Highly recommend.
Carolyn Lory . 2024-02-06
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Having eaten here many times, I decided to order food via Deliveroo The green curry was brown and tasted of masala, the red curry was no better. I phoned the restaurant and was told to ask for a refund from Deliveroo. Having spent 67 pounds on a foul taste, I think they need to rethink their strategy and supply either a tasty meal or stop delivering What a waste of an evening
jon livingstone . 2024-01-30
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Do not order take away from Giggling Squid. It’s fantastic food but they don’t give a monkeys if the driver doesn’t turn up. If it’s a £20 quid takeaway it’s fine but it’s a lot more than £20. Shame on us anyway. We had a fish finger sandwich and as long as Deliveroo refund us we are quids in. Don’t do it…..we won’t again as the manager at Giggling Squid didn’t care at all…..
Mike B . 2024-01-27
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The menu showcases a perfect balance of classic and innovative dishes. The staff's passion for providing an exceptional dining experience shines through.
Nathan Baird . 2024-01-18
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The food was a great disappointment! I had the salmon penang. Fish was overcooked and vegetables looked withered. Sauce very dry. Decor great, but will think twice about coming back
Rani Jum . 2024-01-14
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When I booked the restaurant for my family, I was told that I would be seated in the Bird Cage, a nice table surrounded by a bird cage looking frame. But when we arrived, someone else was sitting there. We sat elsewhere and ordered some drinks. About 15 minutes later the drinks arrived. The restaurant wasn't very busy so I don't know why it took them so long. We asked for some prawn crackers, but we're told they had none left. When our food arrived however, it was delicious. Well done chef, shame you are being let down by the other staff.
Colin Naylor . 2024-01-14
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We had a takeaway. Food was good but spoiled by fact that very little of it and costly. definitely wouldn't order if prices were same again.
Crane89 . 2024-01-12
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Very small portions, and a lot of things not available!!!
Andy Sage . 2024-01-07
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Great. Worth a visit. Very friendly with a great atmosphere.
John Bassett . 2023-12-26
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I have always enjoyed the Giggling Squid & the food is generally excellent. On this occasion we ordered a takeaway via Deliveroo which came to over £100. What was delivered consisted of one portion of rice and one main dish. All our starters and 3 more main courses, plus additional rice were missing. The Deliveroo driver drove off saying it “wasn’t her problem” leaving us without a receipt or the rest of our food. Contacting Deliveroo with a problem is almost impossible - only a chat bot is available, although we did eventually get them to agree to re deliver our food. In the meantime, I had contacted the restaurant, who promised to get a manager to call me back, but no-one ever did. Our missing items were re-delivered, by which time the first main course & rice were cold. I would have at least expected them to re-deliver the whole order so that we could all eat together. Lesson learnt - eat in if you’re going to the Giggling Squid & never order from here via Deliveroo.
reddersj . 2023-12-23
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Good comfort food, amazing service and nice atmosphere. Brandi was helpful and made it a memorable experience. Will be returning!
MNiDave . 2023-12-21
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Lovely place for dinning and occations. Was not too impressed with food. Too much sugar and salt for me.
lina dambrauskaite . 2023-12-20
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Great food and great service. Will definitely visit again. We were served by Alice. She was really nice and friendly.
bessy eigbefoh . 2023-12-18
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Went for lunch at your restaurant, I had the pepper squid, which was hot because you know it has to cook fresh. I had the chicken wings as well, which was lukewarm. I did inform the staff about it to tell the chef. On my main course, which was the beef, when it arrived, the gravy it had a skin on it, which gave you the impression that it had been sitting down before it came out. I informed the staff about my lukewarm main course, which was removed and said it would be cooked fresh. The food came back to me within two to three minutes I know that wasn't cooked fresh again because when I started eating the food the middle was so hot and that kind of heat can only be produced from being in a microwave ☹️😤 Birthday treat was DISAPPOINTED because of the chef lack of professionalism.
tony genas . 2023-12-13
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First time there it was lovely. Service food atmosphere all perfect. Would highly reckoned and return. The signature pad Thai was amazing salt and pepper squid as a starter was delicious.
Maps61719536941 . 2023-12-12
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Great Thai restaurant in Chislehurst high street. Good and extensive menu and lovely atmosphere with friendly staff.
John Smith . 2023-12-10
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The food is decent for a chain and I enjoyed my meal. For food, I would rate it 4. But I'm docking a star because the speed of service was very slow. Despite dining during a non-busy time and not being a large group, there was a huge wait between courses. I can only imagine they would struggle badly during busier time periods.
Anthony H . 2023-12-06
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Lovely food and friendly staff who made our friend's birthday special with decorations and a Cake. Delicious food, beautifully presented.
David Witham . 2023-12-04
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Sooooo much better than I remember...great decor, lovely food,pleasant staff
Pamela Cooper . 2023-11-18
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Had a lovely lunch today and were seated in the pergola which was really pretty. Our server Daniel was excellent and really attentive to our requests. All the food was tasty as were the drinks. I even got a free glass of prosecco as it was my birthday recently.
Happiness23780922487 . 2023-11-12
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Food is great (like all of their restaurants). Service good.
Peter Myers . 2023-11-06
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We had the best dining experience and the food was wonderful and our server Daniel was so helpful and brilliant!
Alison Kelly . 2023-11-04
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Great venue - extensive menu, nice decor, polite, helpful and pleasant service and fantastic food portions and flavours. We highly recommend. And the kitchen gave us an unexpected surprise anniversary welcome - much appreciated!
T1816SRdouglass . 2023-10-20
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Great food, decor, atmosphere and service from Tom & Mia and a surprise wedding anniversary token from the kitchen. When booked I requested a nice table for our anniversary....Giggling Squid went beyound this.
Douglas Stoten . 2023-10-20
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Amazing food! Will be coming back here more often. Great service by Armani
Stefanie Sybens . 2023-10-11
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Me and my husband were celebrating our 2nd wedding anniversary and I’m so happy we chose to come to Giggling Squid as the service was amazing! We were given complimentary drinks / dessert for our anniversary which was so sweet and the food was delicious! I would recommend and will revisit again soon! Thanks to Tom and the other staff for making our evening special and going above and beyond for us.
Jina Gill . 2023-10-10
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What a great restaurant. From the minute we walked in the door we were made to feel welcome. Waiter was really knowledgeable & very friendly. Will definitely be going back.
Jan Connolly . 2023-10-08
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We have dined here a few times now and as a result of the great service and great food decided to have our wedding reception here. Big thanks to Emilia who helped with logistics and everything inbetween, she made the process so easy and smooth which was a huge relief. On the day, the food was perfect and so was the service, despite our large group of 60+ people the food came out hot, orders were accurate and everyone had a great time. A special thanks to Rebekah, Alice and Gertrud for their service (with a smile) on the day. Would definitely recommend this branch to anyone who is interested in a big or small dining experience. Thanks again!
Bentley . 2023-10-04
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The food was great and delicious. Great variety of flavours . Rebekah was amazing as well very friendly and helpful . I forgot my retainers and card and she came running to give them back to me. Very lovely staff !!!
jeselyn sarezpinchard . 2023-10-01
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Nice welcome- escorted to our table. Friendly staff , service was excellent although it was lunch time so wasn't too busy, Food was tasty but bit expensive for a lunch. Overall restaurant is done out lovely very clean. Also have seating outside in cosy little summerhouses.
Angela P . 2023-09-30
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Very pretty decor, lovely vegan options, friendly staff.
Kim . 2023-09-29
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Myself and my lovely Wife love Giggling Squid and one of our first dates was there, but we hadn’t been there for a long time so a visit was long overdue! The food wasn’t as tasty as we remembered, although still pretty good. The flavours just didn’t seem on point and some of the food was slightly lacking that real flavour punch. We were served by Rebekah, who despite only starting working there recently, was very attentive, friendly, competent and did everything with a smile! Service like this is by no means a given, these days, so GS would do well to hang onto her. If she keeps serving customers they way she did us, then she’ll be a real asset to them! I’m a world where people sometimes only leave feedback if it’s negative, it’s great to be able to write about such a positive experience! We’ll come again soon!
joebudgen . 2023-09-27
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Myself and my lovely Wife love Giggling Squid and one of our first dates was there, but we hadn’t been there for a long time so a visit was long overdue! The food wasn’t as tasty as we remembered, although still pretty good. The flavours just didn’t seem on point and some of the food was slightly lacking that real flavour punch. We were served by Rebekah, who despite only starting working there recently, was very attentive, friendly, competent and did everything with a smile! Service like this is by no means a given, these days, so GS would do well to hang onto her. If she keeps serving customers they way she did us, then she’ll be a real asset to them! I’m a world where people sometimes only leave feedback if it’s negative, it’s great to be able to write about such a positive experience! We’ll come again soon!
Joe Budgen . 2023-09-27
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Rebekah has been an absolutely amazing waitress with world class service! I would highly recommend giggling squid and I cannot wait to come back! 5 stars!
Alex Green . 2023-09-22
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Was recommended to go here for a meal and was definitely not disappointed! The food was lovely but the service made our night! Such a pleasant evening and great place to go with the family!
Charlotte Collins . 2023-09-12
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Great service from Bobby, nice food and good for kids
Darren Harris . 2023-09-09
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A well decorated place with amazing food and very kind staff! Thank you for everything
Ioli Delaki . 2023-09-03
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Had a fantastic lunch today-all staff were so lovely, especially Rebekah!
Fay Sheridan . 2023-08-26
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Bobby tended to me and my friend. We enjoyed a delightful lunch outside. Bobby insured that our order went through as requested and added a few extra surprises for us to sample. As always we had a great experience at the restaurant.
Shari Manaton . 2023-08-23
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Foods always great, good with allergens. Can get super loud and busy at peak times though
Seher B . 2023-08-22
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Great food & service were amazing. Our waitress Rebekah was absolutely brilliant and lovely! Definitely recommend!
Abu Chowdhury . 2023-08-22
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Great food as always but made it that much better with amazing service from Rebekah. She was so smiley, attentive and an overall delight!
Juma Islam’s s . 2023-08-22
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All staff (especial Raquel) were so nice and attentive and the food we ordered from the lunch time menu was really nice and good value. Would def recommend.
L Williams . 2023-08-21
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Went for the fist time and absolutely enjoyed the food and the ambiance. Our waitress was great and provided very good service.
Rebecca Mbewe . 2023-08-20
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Really lovely place. Food is excellent, great service. It was very busy when we went - on a Thursday 7.30pm, so it got quite noisy. This didnt interfere with our evening however. There are also booths outside you can sit in which would have been quieter..overall I would highly recommend, the food is amazing.
denise Hearn . 2023-08-18
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Visited with Family for lunch. Was really amazing had good choice of meals and also was recommended by the staff too. Great service done by ALICE and BLOOM who assisted us throughout our meal course. Very polite and kind staff good ambience and outdoor seating space too. Had the sticky rice, thai curry, platter, mocktails, cocktails all were very good..
Melwyn Dsouza . 2023-08-14
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Clean, friendly attentive staff, great food, lovely decor
sarah grant . 2023-08-13
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so yummy and pretty well priced (especially for chislehurst), chisom (our server) was really helpful and gave us advice about the foot, would come again
al . 2023-08-13
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Dan was very helpful and friendly 👍🏻 Food was great as well
Jamie Maure . 2023-08-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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402 Opinions
Really disappointing from this cold place. Yes heating not working we had 2 little fans to try to keep us warm. Then to order a glass of prosecco you can't as been told only by the bottle. So we did order a bottle for the table as we were on our xmas work dinner. Waiting forever not to my surprise to have a bottle served room temperature. When mentioned the lady got us some cubes of ice to tip in our glass. She could tell I wasn't impressed so she had to put it in the freezer she said. Plus the bottle came from sainsbury accross the road.. Instead of saying the truth that they don't have prosecco don't lie with story our delivery just turned up that's why the bottle isn't cold. No shame on them. They came to take our order when we were in the middle of opening our presents. No customers skills. The manager is rude and feel sorry for the staff working in that place. Never go to this place. AVOID