Based on 53 opinions finded in 1 websites
Based on 53 opinions finded in 1 websites
Nº 494 in 682 in Sunderland
Nº 76 of 87 British in Sunderland
Opinions
A la 1: 55 Estaba en el balcón fumando un cigarrillo cuando un miembro del personal de seguridad tomó mi chaqueta y la chaqueta de mi novia del piso superior al inferior a pesar de que mi novia vino por solo segundos para llamarme para que me fuera. Le preguntamos al DJ si había visto algo, ya que dejamos nuestras chaquetas junto a la cabina de DJ. Confirmó que uno de los funcionarios los derribó. Cuando bajamos empezamos a preguntar a todos, nos garantizaron que miraran por todas partes y durante toda una hora estuvimos sufriendo y literalmente buscando por todas partes y le preguntamos a todo el equipo y nadie quiso ayudar y algunos de ellos groseramente dijeron que volviéramos por la mañana. Para nosotros no era una opción ya que nuestras llaves de casa estaban dentro de la chaqueta. Cuando volví arriba para hablar con uno de los gerentes, el camarero trajo un guardia de seguridad para echarme como si estuviera allí solo para causar problemas. Fui allí solo para recuperar la chaqueta, que estaba seguro que no fue robada a los asistentes, sino al personal. Lo extraño es que durante toda una hora no pudimos encontrarlo. Solo entonces el gerente llamado John devolvió las chaquetas. En lugar de disculparme, la seguridad de la entrada me insultó verbalmente, me empujó innecesariamente a pesar de que estaba manteniendo la distancia y hablando con él con calma. Me habló arrogantemente delante del gerente y mi novia. Los otros dos guardias también fueron groseros.
Kareem M . 2024-10-13
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Lugar horrible, experiencia terrible, especialmente si no eres de la zona. Personal horrible. ¡No se recomienda! Evita este lugar a toda costa. Fuimos allí ayer con mi novio y queríamos quedarnos un rato, tomar unas copas, escuchar la música e irnos a casa. Fuimos al segundo piso. Todo el tiempo nos divertimos tranquilamente, sentados junto a la cabina de DJ y disfrutando de la noche. Bailamos un poco solos, sin interactuar con nadie, solo disfrutando de la noche. Entonces mi novio se fue a fumar un último cigarrillo al balcón, justo antes de que el piso superior fuera a cerrar. Lo seguí literalmente durante 20 segundos para decirle que se apresurara, y luego volví y vi que nos habían quitado las chaquetas. No estaban en el sofá al lado de la cabina de DJ donde los dejamos. Empezamos a buscar las chaquetas inmediatamente. Toda la gente empezó a irse cuando las luces ya estaban encendidas y la música se detuvo. Empezamos a preguntar a todos si habían visto algo y el DJ y algunos de los asistentes confirmaron que vieron a uno de los miembros del personal llevándose nuestras chaquetas abajo. Luego estuvimos hablando con TODOS los miembros del personal y pidiendo ayuda. Estábamos actuando con calma y explicamos nuestra situación a fondo a todos. Muchos de los funcionarios fingían que no sabían nada al respecto y no estaban dispuestos a ayudar mucho. Afirmaron que es una situación típica y que hay pocas posibilidades de recuperar las chaquetas. Mencionaron que lo mejor si venimos en la mañana. Seguimos buscando las chaquetas por todas partes y tratando de hablar con los miembros del personal. Les dijimos que es crucial para nosotros tener las chaquetas de vuelta, ya que incluso la llave de casa estaba dentro de uno de los bolsillos. Pasamos alrededor de una hora buscando las chaquetas y tratando de averiguar dónde podrían estar. Volvimos a la salida / entrada de nuevo y queríamos hablar de nuevo con la seguridad como nuestra última esperanza. Uno de ellos se enfadó mucho, empezó a gritar diciéndonos ‘Es la quincuagésima vez que preguntas, no sabemos dónde están tus malditas chaquetas’ y diciendo palabras más groseras. Era muy arrogante y empujó a mi novio mientras mi novio se comportaba con calma. Estábamos sobrios y no queríamos causar ningún problema. Entonces apareció el gerente del lugar, John, y nos devolvió las chaquetas. Le dimos las gracias y nos fuimos, aunque los otros guardias seguían hablando groseramente con nosotros e incluso burlándose de la situación. No recomiendo ir a Gatsby en absoluto. Vale la pena mencionar que somos extranjeros y llamamos a toda esta experiencia una pesadilla. El personal era grosero y racista. Solo unas pocas personas del personal estaban dispuestas a ayudar, sin embargo, la mayoría de ellos solo querían que nos fuéramos y guardar nuestras chaquetas para sí mismos. También es importante mencionar que las chaquetas eran de una conocida marca cara. ¡Qué pena!
Gabriele S . 2024-10-13
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Hoy vine a cenar el domingo, y como cliente habitual debo decir que me decepcionó mucho. Antes de la renovación los precios y la calidad de la comida eran excelentes, pero después de la visita de hoy no creo que voy a volver para otra cena del domingo. La carne era muy masticable y arenosa y las patatas asadas eran duras. No espero pagar más para que la calidad sea tan mala como lo fue hoy, especialmente cuando sé que puedes hacerlo mejor.
Karinalouise . 2024-08-04
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Éramos un grupo de 9 comidas todas pedidas con patatas fritas solo para que nos dijeran después de pedir y pagar allí ninguna estaba disponible y tendríamos patatas fritas finas ninguna otra opción, cuando la comida llegó con las patatas fritas estaban demasiado cocidas y duras, el pan plano estaba poco cocido y pastoso, el pollo al curry era acuoso, al igual que el curry indio, podría agregar más, una gran decepción, no volverá a ir
1brocky . 2024-07-20
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Not great had pan seared chicken which was just about warm. Not much taste to it. Service OK. Table had not been cleaned. Not a great place to eat.
Mark T . 2024-05-03
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I ordered drinks and got given a dirty glass with food on it,asked for a clean one and got refused by the manager and told its watermarks. When i took a closer look its gor a crack in it and was told its fine. Shocking service from the manager. Ill not be coming here again
Toni . 2022-11-12
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What a great place, drinks and meals great and friendly atmosphere we have dined here several times and have always left well pleased.
Kenneth T . 2022-03-16
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Rubbish service. Loud-mouthed waitress asked "Do you want anything?" and when I asked for the breakfast, she just put a menu on the table and walked away. Ordered breakfast to a waiter, who then went to the bar and shouted over to me to remind him if I wanted the small or large. Whole bar and customers looked at me. Asked for no tomatoes...came with tomatoes. When another waiter cleared the table and asked if everything was okay, I said "Other than I asked for no tomatoes, it was good." His reply: "Oh right." No apology or anything. Think I'll stay clear of here for food in future.
nahtyal-snibor . 2021-07-07
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Me and my family had a Sunday carvery, wow it was absolutely beautiful, good portion, very clean and sanitizer as you went in with track and trace , felt very safe and staff were great also would definitely recommend.
lisa r . 2020-10-11
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Great breakfast served hot and by a pleasant waitress will definately recommend the meals. Gatsby special breakfast. spotlessly clean dining areas
kennethtP7172UL . 2020-08-26
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Went to Gatsby yesterday totally expecting to be turned away with the ‘eat out to help out’ deal on. Someone came to see us at the door and told us we could have a table straight away, just had to leave our pushchairs near the front where there was space which isn’t a problem. Brought us over a highchair prompt for the baby. Ordered at the bar and waited about half an hour for food. Came to £16.60 for 2 kids meals - 1 with ice cream and fruit shoot, 2 adult meals and 2 large cokes with the 50% off. The kids meals were beautiful. Home made chips, pizza was clearly home made and was delicious, chicken nuggets were proper chicken very nice. I had lasagne which came with garlic bread and chips but am greedy so ordered onion rings aswell all was lovely. Partner had the pepperoni pizza which was really nice too. Decent size portions and really nice food. Forgot to take photos unfortunately 😂 Also just wanted to add how friendly and welcoming the member of staff was who dealt with us.
safcjade . 2020-08-05
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We had Chicken Diane and Chicken Parmesan with veg and great chunky chips - Price was silly cheap for what you got. The veg and chips were good. Staff friendly and helpful The chef must be awesome!!!!
BrianDavidMoore . 2019-12-18
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Shared hot beef sandwich with roast potatoes with my partner. Absolutely lovely beef in Sandwich and roasties were lovely
Mandy M . 2019-09-02
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Popped in here to grab something to eat while feeding my son. Ordered a beef roast dinner, the beef wasn’t the best but for £6.95 ya can’t complain. Staff was very friendly
nadinej219 . 2019-05-22
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I have been going in gatsby's for lunch for quite some time now and I have never had any problems with there food and I am a very fussy eater, if their is something you don't like on a certain meal all you have to do is say and they will leave it off. The staff are so friendly and are always on hand to help if you need anything. I must admit I have never been in on a Christmas time for something to eat so I can't comment on others experiences. All I can comment on is my own and to the staff and chef I say thanks and keep up the good work
MADMADDY13 . 2018-06-09
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When trying to order, they couldn't tell us what was in the food. I wanted a hot beef sandwich and I have a serious egg allergy, and although rare, I know bread can sometimes contain egg. We were told that they order their bread in and so they didn't know if it contained any allergens. This is against the law and has been for over a year now. Anywhere selling food has to know if their food contains any of a list of common food allergies, egg being one of them.
katiedw2019 . 2018-06-04
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Went to gasbys today for food it was fantastic but let down by cleaness no toilet roll in disabled toilet and glass still on floor off last night under the table
David25076395 . 2018-03-29
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Went to Gatsby’s looking forward to their Xmas Turkey lunch. We usually enjoy the food but today we were very, very disappointed. We sat at a table where the previous occupants had left most of their food so it should have been a warning. Sadly It was mediocre to say the least. Asked for mint sauce but we were nearly finished when it came. Food was very poor and did cost more than they usually charge. Sorry Gatsby, must do better.
C8875EFjanm . 2017-12-22
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The food is always hot and enjoyable staff helpful and friendly always find it clean I go once a week with friends and we never go anywhere else to eat
Eva B . 2017-12-22
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My boyfriend and I checked this place out since we were visiting his family. Cool bar downstairs, super chill and then when you go up there’s other rooms with dancing. ‘Twas a fun night out.
cristolol . 2017-12-05
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We went here during a shopping trip to Sunderland. It’s a lovely, comfortable place, with friendly, efficient and helpful staff. We enjoyed a delicious and plentiful lunch from their specials menu for approx £9 each with a drink. It’s very conveniently situated in the main shopping area too. Looking forward to our next visit soon.
cegera . 2017-11-30
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came across this by chance excellent choice of meals and at a good price beer was a good price also will defo be going back in the future
DaveW3308 . 2017-10-22
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Love Gatsbys, perfect for food in the day time and drinks on a night to start your night off especially on a wednesday!! Staff are lovely, great atmosphere
Mobile735324 . 2017-10-10
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Intentamos aquí para el almuerzo, y opté por la hamburguesa, se supone que vienen cubiertas con cebollas fritas, pero no cualquier cebolla en sitio? ? En tanto,
happytimes23 . 2017-07-17
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On our regular Friday shopping trip my sister and I were in Sunderland. We tried Gatsby's for lunch. She had breaded chicken with mozzarella & tomato , I had scampi. We had soft drinks & sticky toffee pud with cream after. Home made chips were...
Jan M . 2017-06-23
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Tal como algunos consejos, visitó 4 de enero y el lugar tiene todo, fútbol, limpia y ordenada, pero el bar olía como un todo servicio público, tanto que casi nos dejaron sin pedir una bebida. No estancia para uno, pero olor arruinó la tiempo allí.
Munchee28 . 2017-01-04
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Si estás en la ciudad, no puedes equivocarte yendo a Gatsbys para comer, la comida y la porción de valor si inigualable como es el servicio y la bienvenida recibirá de todo el personal. Recomiendo encarecidamente este honesto pub.
proctorg4 . 2016-12-31
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We arrived at lunch time no seats downstairs left so we easily found a seat upstairs. Ordered drinks and food at the same time. Food took about 15-20 minutes to come. One plain burger we asked for still came with salad, no a problem was easily taken off. The combo burger that was meant to have bacon and cheese on came without bacon. And the 3rd meal was beef sandwich with gravy. Beef was very tough. The homemade chips were the best thing out of the 3 meals.
Lisa T . 2016-12-29
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Go there most match days prior to the match, don't see any trouble and reasonable prices, perfect location to start your bar crawl.
Glen P . 2016-12-02
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I have visited a couple of times for food but not in the last year or so as last time it wasn't very nice. A couple of people had mentioned menu had changed so thought would try it. Sister and I ordered. My sisters came with sweet potato fries which they had asked her fries or chips, no mention of sweet potato fries. She did go up and mention this and it was rectified. I got myself and my son fries with our meals. My fries were luke warm at best. I do think for the price the food was crap processed...oven chips. Plenty of places in town that do fresh, homemade chips and meals for cheaper! Cafe 18 is round the corner for example better food, better value, friendlier staff! Won't be back anytime soon
Kerri B . 2016-10-16
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Been 3 times now for food and been very good each time, burgers have been the stand out meal each time, good selection of drinks and stylish relaxed atmosphere inside.
CaptainWOW82 . 2016-10-01
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Good pub. Very boiant. Nice atmosphere. Enjoyed our drinks. Sevice was very good. Polite staff. Lots of smiles. Thank you
Jimmy G . 2016-09-04
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dunno if it was me just been fussy but my last few meals here was absolutely horrible. chunky chips were vile and the fish was near enough uneatable. the batter was rock hard and was so hard to actually eat the fish inside!!
sophiecairnsarianna . 2016-05-29
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The place looks great from the outside, and great on the inside. However, there is a very strong smell of cooking fish, probably from the fish shop next door. Fairly good selection of beers and a good set up, if you can get past the fish shop smell you'll enjoy it
Expatmackem . 2016-05-08
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Well i visited gatsby's on the 23/04/2016. As i was walking upto the bar i could smell a stong smell of urine, when was at the bar i was then told that i will not be getting served as they have a strict no joggers policy (i understand the no joggers policy for on a night but this was 11.00am) the reason i was wearing joggers was that i had not long had an operation and felt more comfortable in joggers. I did not get a chance to explain to the bar staff. I then travelled over the road to port of call explained my situation they were happy to help.
Christopher L . 2016-04-24
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Went here for lunch after Port of Call opposite was heaving with foottie supporters watching Sunderland play; owned by the same people, Gatsby had no large screen TVs and this seemed to be the one of the reasons that it was sadly 3/4 empty; nice decor, decent beers, and the fish and chips we had arrived quickly and were delicious. More of a bar meal menu than the fine fayre on offer at Port of Call, but still well worth a visit. My only criticism today is that the TVs were maybe a smidge loud-but maybe that's just me turning cantankerous in my old age :-(Worth a look :-)
TheBizness . 2016-04-02
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Decided to have breakfast in this place. Out came the tray with the tea,s on it, filthy stained and full of something i could not decypher, Then the breakfast, TERRIBLE, burnt bacon, burned mushrooms, sloppy poached egg and burnt sausage. Tea was luke warm. NEVER AGAIN, absolute rubbish
Andy T . 2016-03-03
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attended this establishment 8th Jan 2016 just for drinks ordered a Jd n coke and a malibu n coke (doubles) to be told £18, upon querying the price the barmaid then added the second shot which she had not put in and changed the price to £8, so BEWARE thieving staff.
Suzanne L . 2016-01-10
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Came in gatsbys for a breakfast the other morning with a friend and her child, we ordered the full english and could not fault the breakfast although the atmosphere was terrible felt uncomfortable the full time as at 10am in the morning there was men drinking pints which is not a nice thing for a young child to see, although I know it can't be helped by the business
ELC1996 . 2015-11-15
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Went in on a tues night which is gay night in sunderland town..made to feel welcome even with a scottish accent lol. Dj more than happy to have pic taken with me..guy had legs that went on forever (very envious) ..only bad point was the smell of fish as your going upstairs to the loo..apparently its from the chippy next door..but to a stranger they would imagine it was from the toilets
Linda D . 2015-08-07
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nice reasonable drinks but stinks of the fish shop next door. get a lot of chavs in this pub. nice outside area for the summer.
307julien . 2015-07-08
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Called in here for cheeky drink after shoppingNice and clean good prices and friendly staff , quite busy but quick attentive service.
jackybrown8 . 2015-04-18
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Went here for some food, the price was reasonable, the service was fantastic and the food was truly amazing, the chips are the best by far, better than any I've tasted before definitely 10/10.
sunderland29 . 2014-12-02
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Best ever Roast I have had in the Northeast . Service was brilliant staff were friendly and and much compliments to the chef the food was delicious for £5.99 it was perfect. Genuine happy customer thanks
minitheminx2014 . 2014-10-14
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Visited today after work, the bar was busy but there was plenty of free tables. The atmosphere was relaxed, we ordered food & it arrived after 20 mins. I think we were both shocked at how good the food was, my partner had the steak & I ordered the stuffed chicken they both came with homemade chips. There's plenty of choice on the menu, kids are welcome as well. Will definitely return
vickbi1982 . 2014-09-12
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Haven seen a negative review on here I felt obliged to leave one myself I have visited your pub/bistro recently with my partner we both ate from the specials menu , we decided on chicken amd prawns I had a diet coke and my partner a tea which I was told came with a free refil which was appreciated , the meals arrived within 10 minutes which I thought was quick they looked amazing and as described chicken breast and juicy prawns Iin a garlic cream sauce with home made chips they were great a real treat as many places only offer frozen chips I paid just over £15 which was great , the service we recieved was good and overall I can say your doing a great job well done gatsby
andydalzell . 2014-07-22
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We visit Gatsby quite regularly, if were going shopping on the day or out on the night with friends Gatsby always has something to offer. Be it the restaurant standard of food on an afternoon, or the beautifully presented cocktails that my partner loves so much on an evening, Gatsby is a must on your Sunderland check list. In all my visits I have never been disappointed by the standards, service, or most importantly the cost. If your in Sunderland for any reason, i highly recommend this venue.
J-Bats . 2014-07-21
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We were 4 adults I ordered jacket potato tuna mayo which was very sloppy salad dry and dated. My uncle ordered beef dip n chips chips were raw but he managed to eat a few aunt and cousin ordered chicken gougons wrap with chilli n garlic sauce a very small wrap came out with cheap tiny pieces of dry chicken not breast no sauce chips were raw and very hard absolute disgrace to serve. Complained and was told they don't do chicken gougons anymore we were expecting chicken with breadcrumbs as stated on menu so reordered a different wrap and again very poor chips hard and uncooked watery sloppy wrap little sauce or meat we didn't complain this time just left the food we won't be returning we are regulars and usually love the food but now it's a different menu different chef who obviously can't cook ! The waiter asked when clearing the plates any better I said no just as bad chips still raw and poor meals he just laughed embarrassed and walked away we then left what a shambles of a place now :(
Hayleyco . 2014-05-26
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I had lunch here with a friend today. We both ordered Salmon and Prawns, with a side order of chips. The food arrived within ten minutes. The salmon was poached and came with prawns and a creamy garlic sauce, it was absolutely delicious - very light but filling. The chips were home made and incredibly tasty.I would highly recommend Gatsby's - this was the first time I've been, but I will definitely be back. The service also deserves a mention - friendly and prompt. There's nothing worse than sitting with your empty plates and glasses in front of you and the staff were nice and quick off the mark to get the table cleared. Well done and thank you Gatsby's!
Roxanne K . 2014-01-16
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Great pub to watch the fooball on, loads of big screens and telly's, free food at half time. Beer good lovely spirits/mixers, slightly more expensive compared to other bars near but it is a good all rounder and the owner is lovely.
Tonyntracy . 2013-10-20
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Did not realise it had refurb , tastefully done . My husband ordered Viking gammon absolutely faultless I had fish and chips the same quality. The second time we went which was day after I had Hong Kong chicken and my husband had beef cobbler the food is absolutely delicious and the prices are really reasonable whoever is cooking the food well done your a star . And to the owners and bar staff well done you are all doing a grand job and no doubt I will be returning . Go taste the food you'll not be disappointed x
k_smith2 . 2013-09-25
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My wife & myself popped into here on Father`s Day & had a roast beef Sunday lunch. We only had the small plate version which was ample for both of us. For the price we paid & including 2 drinks it was well worth the money. Meal not great but still enjoyable & would consider returning.
kerby50 . 2013-06-16
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Have eaten here many times over the past year and I have to say I'm consistantly impressed. Usually there is something on the weekly specials board for me but if not there is plenty of variety on a considered main menu. Great value and service make daytime dining in Gatsby a must when visiting the city centre.
Dunson1 . 2013-05-21
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1648 Opinions
I go here often with my aunt we rate the food, customer service and accessibility bery highly. (automatic doors at entrances and some tables more accessible to wheelchair and pushchair users) also has both designated dog areas inside and outside. You may experience queues at busier times but in my opinion the queues show how good the food is. The run up to Christmas is especially busy with lots of people going just to see the Christmas display and visit the coffee shop. A great place for all your gardening needs with a great variety of healthy plants.