Gateway Coffee Shop in Stratford-on-Avon

Today was the second visit to the coffee shop and it couldn't have been more far removed from our first time. The gentleman making the coffee seemed to be struggling in general, having to be prompted by his colleague on what and how to do simple tasks. In relation to my order specifically - two large caramel lattes, one with oat milk - he first made them both with regular milk. Then he made the oat milk but it was a small. After handing it over to him so he could remake it correctly for a third time, he simple poured in a LOT more syrup and while I didn't see him add any more milk he claimed he added additional hot milk from the steaming jug, suggesting he used too much milk to begin with. I asked him to remake it and he refused saying I should try it first. After already waiting 10-15 mins for the drinks, and not wanting to pour scalding hot coffee down my throat at his behest I just left. This shouldn't need to be pointed out but the difference between coffee sizes is of course the amount of coffee as well other components. It should not be just extra milk (if there was any added) and a load of extra syrup. Given the religious platitudes plastered all over the walls you'd think they'd be more accommodating especially when they're at fault. Such a shame as the first time we visited the lady behind the counter was a joy to speak to.

A really friendly and welcoming coffee shop. Love going there

Lovely cafe with friendly staff. Can't rate the food as I didn't eat but it looked great.

Lovely setting to meet up with friends.

Never been before but as all the other cafes in Southam close early tried it out . Compact downstairs but belive they do have a 1st floor . Friendly service with usual drinks choices at fair price also cakes etc on offer. We was a small party of 4 meeting up for a chat and felt comfortable and although not large area we did not feel cramped and we was not rushed out the door at 4pm . Been back a few more times . Ideal if want a nice quiet place out the way thats not a trendy busy venue . Good service!! Always clean and tidy . I belive a outside seating area Did try a scone which was A1 ..

Clean and tidy.... staff really lovely and friendly... Nice choice of food. Friendly relaxed atmosphere.

Lovely little cafe, run by lovely people....

Lovely little coffee shop, friendly staff. Big forecourt at the rear is great alfresco dining etc. Reasonably priced.

Lovely little tea shop,friendly helpful staff,good range of food on menu, first time visit and made very welcome.

Pleasant place for a tea or coffee. They could improve on the quality of the teacake.

Lovely service.Very clean and efficient. Nice atmosphere.

Friendly, lovely people, good quality drinks and snacks

Lovely well priced coffee shop. The baguette and toastie we had were lovely. We also had hot choc, it wasn't too sweet. It was lovely. Just over £12 for the two off us. Seating inside and outside. Outside was lovely and had a cuttie to a free town car park. Service with a real smile. We'll be back x

Lovely little place we stopped at for a coffee and a snack after a long walk — staff was very kind and welcoming, food and drinks were reasonable prices and very tasty - would definitely recommend and will return if we’re in the area.

Small but very clean good value

really good food and the staff are very friendly

Lovely shop full of good 👍food 👌

Very welcoming little cafe, even on a chilly spring day, blankets available, great coffee and cake

My husband and I found this little coffee shop while wandering around Southam. We both had a salad, one cheese and one tuna. Staff were friendly and I think some were volunteers. We really enjoyed sitting in the garden area in the sunshine. Would recommend

Lovely little cafe tucked away. Definitely a hidden gem. Friendly staff and lovely coffee and sandwich’s.

My dad and I found you yesterday for a quick coffee and scone and we were so pleased that we did. Great, friendly service, lovely food and a very pleasant garden in which to sit. We will be back, thank you

Pleasant little coffee shop off the main street. Tables downstairs & further room upstairs. Limited basic menu of sandwiches, toasties, jacket potatoes etc. But good value & very clean. Lovely friendly service.

Visited couple of times and never disappointed - the staff is very friendly, place is clean and cosy - very social place 🙂

Great coffee and cake. A really nice little find if your in Southam will be back again good range of cakes drinks and snacks

Most weeks I have lunch at the Gateway Coffee Shop with a group of friends. We always have a friendly welcome from the wonderful volunteers who serve us.The menu offers various sandwiches/toasties/paninis, jacket potatoes, a daily soup and range of cakes alongside a choice of hot or cold drinks.Seating space downstairs is limited, however there is more upstairs. Toilet facilities are also upstairs, which may be an issue if someone is not very mobile. There are other more accessible facilities nearby in the town though.Plenty of free parking nearby also, as well as various local shops to browse.

Awesome place, nice food and very friendly staff. Pleasant atmosphere inside the cafe. 100% recommended

Fantastic, volunteer run, cafe. Friendly and very welcoming. Freshly prepared food and a lovely environment. I go for lunch every week! Excellent value for money.

Extremely friendly. Lovely warm atmosphere.

Found this by chance one Friday lunch, called in and my husband and I had soup leek and potato and carrot and butternut squash and bread , nice and hot and tasty, service was quick and staff very polite. A nice surprise-thank you.

It’s a cute café for having a good time. The food is delicious. The waiter and waitress are really friendly and absolutely helpful by asking about allergies and intolerances. You can give money for suspended meals to help people who can’t afford a meal or a hot drink. It’s run by the church and The Helping Hand Project.

Lovely coffee and superb service always a pleasure to call in when in the town and the cake was lovely. definitely recommend

Very friendly. Good cafe food and drinks at reasonable prices.

Cosy coffee shop with friendly staff.

Lovely food fresh and made to order.

Great little cafe with a nice outside space. Very nice atmosphere and the staff are very helpful. No fired breakfasts though but the tioasties. paninis and baguettes are all freshly made with a nice garnish.

Lovely food, simple service. Great value for money. All my family were happy with their selection of food...Empty plates all around. Nice coffee too!

Cheaply priced and food is lovely. I had a Jacket potato with beans and cheese and the jacket potato was as it should be fluffy inside.I it came with a little salad do garnish. Worth a visit if your near by. Cafe has a Like New kids clothing shop next door.

Fab service, good food and good prices. Great little place. Will definitely visit again .

A friend and I visited this establishment recently. There was a calm and pleasant atmosphere. You can choose to sit upstairs - quieter, or downstairs. Polite and helpful staff. A 'Christian' coffee shop.

Lovely little coffee shop. Good food. Very friendly staff.

Good food very welcoming staff, an oasis of calm in a busy day.

Friendly service, good food and coffee at great prices

Very nice clean nice people lovely hot chocolate

Perfect place to drop in for a quick bite to eat and/or have a coffee, with friendly staff, at very good prices.

Staff very friendly and helpful. Place clean and tidy and a good selection of sandwiches, baguettes, panini`s and cakes. Had the chicken tikka baguette with a little side salad and crisps - highly recommend. Coffee was good too, excellent value, well worth a visit

Lovely place, very nicely done inside but very reasonably priced and friendly.