Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 341 in 351 in Horsham
Opinions
This was a journey break and the breakfast was very good and great value for money. The only thing which let it down was the coffee! The filter coffee included with the breakfast was weak as dishwater. The Americano which we received in exchange, was marginally better, still very weak (sorry Stokes Coffee). Food was good though.
nickypont50 . 2023-08-19
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Was served the saddest looking sandwhich I have ever had. Very cheap sliced bread, barely any filling and the side of chips consisted of just five. Will not be going back this is not value for money.
BIDARNIE . 2022-09-17
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my husband and i popped in to have a light lunch, firstly the fridges containing the bottled drinks weren’t working, no problem as we were offered ice in our glasses, i ordered egg mayo sandwich my husband ordered a cheese sandwich and asked for the onion marmalade not to be added, the man behind the counter made a real song and dance about it saying it wasn’t possible! i asked if the sandwiches were pre made to which he replied no, why then was it not possible?? we decided to just have drinks and forego lunch as it was all very upsetting, i won’t be coming here again it seemed really silly, whatever happened to the customer being right? we explained that we didn’t want a discount as that seemed to be what the man was saying?? bewildered
maria . 2022-06-10
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Absolutely gone down hill.service is terrible rung an order in and collected got home there were chips missing and the lamb donor wrap was a chicken screwer wrap so they wouldn't deliver the right food so I went back and collected what I thought was the right food got home again and instead of half garlic sauce and half ketchup on the wrap it was chilli and non garlic sauce so it went in the bin I didn't even bother ringing them back up . I definitely will not be using them again Totally a waste of money Avoid
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Disappointing. I have not even been to Koffie and the service is appalling. My sister tried to arrange my Hen Do at this establishment, there is no direct phone to contact Koffie, you can either text, voicemail or email, it is a very impersonal service. The owner takes over a week respond leaving you anxious, we had a large booking and obviously wanted to make sure everything was going to be perfect as it was a special occasion. The owner showed us no accommodation or rarely acknowledged our concerns. We ultimately cancelled our booking as we felt the Hen Do was going to be disappointing if we had it at Koffie . The owners response us cancelling was that, our booking was a usual booking and her responses and time spent towards us were appropriate. This translates to us, as we didn’t hire the place out for £1500 we were not deserving of her time. Poor attitude, poor communication and not business minded; they have now lost out on a large booking of 16 people because of this. As well as the recent reviews scream alarm bells.
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I’ve been using this Chinese for a few months now , extremely friendly and very helpful . The food is very tasty I try something different each time and have not had anything to complain about. The delivery lady is very good at her job food is always hot and bang on time . Highly recommend this place for your weekend takeaway