Garden Restaurant - Eastbourne in Eastbourne

What a wonderful evening.Not just because its the grand hotel.The food was wonderful.

What a difference to the Mirabelle Restaurant at the same hotel! Ambiance and service were good although the service was brusque and one waiter a rude liar ; when we enquired where was the bread we ordered which he had obviously forgot about,he said in a loud voice ‘it is still being baked,be patient’,cold rolls then came to us that had obviously not just been baked! The food was rubbish,laughably bad,as was the wine,they charged £100 per head for a disgusting meal,the other restaurant in the hotel,the Mirabelle was the complete opposite and was the same price!

Four of us were there for a Sunday lunch. The restaurant was not busy and there appeared to be many staff available. Unfortunately the staff spent most of their time in the kitchen. Table service was poor and required me to visit the kitchens and pour our own wine. The food was OK but over priced. The service charge of £32 was insulting!!

A beautiful, clean and elegant five-star hotel. The food is very delicious, international. I loved staying and eating in it

Went to celebrate a birthday with family on the 31st May in the evening. The butter arrived but the bread didn’t we had to ask twice. The vegetarian starter arrived with Parmesan on it which is not vegetarian. It took 10mins for the dish to reappear. The beef came out without Yorkshire puddings they came when we asked. We then had coffee and the coffee pots leaked coffee granules. Having eaten at The Goring the same week this experience was very poor in comparison.

We visited the Mirabelle on a week day for the first time and we loved it!! Everything was perfect from the service to the food and the cocktails are delicious too. The food is absolutely stunning and well balanced between flavours and texture!! My highlight is the Eclair dessert which was the best dessert I ever had!! We will definitely be back

I bought my husband a £90 voucher for Sunday lunch which we used on17th March.It took 17minutes for starters to arrive and 38 for main course.On querying delay we were told we arrived after a LARGE party(there were 7 in this Party)On leaving(3 hours later)we were presented with a bill for £50!!!SO wrong..then corrected to £22 for water,a tea and a coffee.Connor the manager seemed to abdicate responsibility, Luke was only articulate waiter(why no females?)WHY are they charging £5.45,£5.25 for coffee,tea plus petite fours(2 chocolates)Absolute rip off. We will not be returning

Relaxing lunch next time I would go for dinner old school style the scallops were excellent worth the extra cost service from the young team superb have a drink in the lounge first main course set menu turkey excellent as was the hake they just need to improve two very small things the stuffing and the clustered with the sweet yes I will go again

Bit disappointed. Loved the reviews and was able to monitor delivery and looked forward to the meal. However food arrived luke warm. Gutted and will probably avoid another delivery.

Sadly not a buffet anymore. Surprised that there were only two other people in there but maybe I shouldn’t have been after what happened. I was escorted to my seat and I asked if it was still a buffet and was told yes, yes it was even though it all looked a bit empty. So I was very surprised when she came back and gave me a menu. I politely enquired that ordering from a set menu wasn’t a buffet and she began getting very stroppy and saying “Is still buffet!” So I left straight away Either they don’t understand what the dictionary definition of “buffet” means or they are trying to con people. Either way, I would recommend using Buffet Time by the station instead and giving this place a miss

Lunch was definitely great value for money. From arrival the staff were very polite, friendly, helpful and extremely knowledgeable. The food was excellent, homemade bread wonderful! We will definitely be returning, beautiful local fish and all cooked superbly. Thank you.

Very good dinning experience at this beautiful and class restaurant, a gem in Eastbourne. Great food and great wine, exceptional service level and an ambiance for couples! Loved it!

The service was dreadful. We waited 40 for a pre dinner drink. The young waiter was rude when we asked to forget it as our food had arrived. The service does not match the cost of dinner and really ruined our experience. Only three tables occupied with plenty of staff so not really sure why it was so awful. Food wasn’t that hot for one of our group either. A very mediocre experience. 😢

We stayed at the hotel and ate in a he restaurant for two of the three nights. Next time we’ll eat there every night! As a family of 4 with two children under the age of 6 and a severe nut/peanut allergy, we felt they catered for us all. I didn’t see any peanuts on the menu and speaking to the bar staff where they did serve peanuts they were very well trained in cross contamination. The restaurant is a fantastic room, full of charm and really comfortable. The children were made to feel very welcome. To our surprise, as a resident, the children ate for free too. The kids menu had everything you’d expect for them and wonderful desserts! We had 3 courses, all faultless! Clearly a great chef and team. The som was also very attentive . The front of house and the waiters were all fantastic. Thank you!

We looked forward to this meal in a grand environment. We came to an empty dining room and were seated. The food was lovely and service was professional and friendly. 20 minutes later a second couple arrived, and they were seated 12 inches away from us, in an empty dining room. And this dining room is huge. Suddenly our conversation level had to be lower, and the couple on the table next to us spoken in hushed voices too Why did the restaurant do this? It was not busy all evening so there was no need at all to crowd us. The questionnaire sent afterwards asked if we thought they were Covid safe. What? Does the restaurant even know the basics of this? Sitting a couple right next to us when there is sufficient space for safer eating? This restaurant ruined a lovely meal. We did not linger. The atmosphere was just weird. We told the manager of our disappointment and nothing was offered to explain or compensate for £85 wasted. We ate elsewhere other nights and had relaxed meals

I’m a vegetarian , when chose vegetarian dishes from the plant based menu they didn’t have 3 out of 6 dishes!!! That’s half of the menu they didn’t have !had to settle for other options, very disappointing. It’s understandable to not have 1-2 dishes but how can you not have 3 out of 6 dishes My phone number was given out and someone keeps calling and pestering me about some membership to keep dining there

I reviewed The Garden two years ago and I didn’t change my opinion this time. If you’re wanting, slick, efficient service, this isn’t the place for you. The service here is friendly and a little erratic, but rather sweet. A very young man, who wasn’t exactly a sommelier attended to our drinks. He’s clearly learning the business and he was a trifle nervous, but very polite and charming. Waiting staff service was variable, from smiley, friendly waitresses to one with a degree of patronisation which was irritating. A mature gentleman was acting as maitre d’ - a perfectly nice fellow, but who appeared to be a little unsure of himself. We appreciated the linens and the peaceful ambiance and the food was good, without being inspiring. The menu is a little dull and might well be geared to the mostly elderly clientele. Cooking was competent and my Guinea fowl was tasty. It’s a very reliable place and very nice to relax and enjoy a dinner with friends.

It was a pleasant surprise when I found out we could have 3 course lunch menu at The Grand Hotel’s The Garden Restaurant during our trip to Eastbourne. It was a welcome treat, dining with excellent food at such a historic hotel. We had the Chicken liver parfait and the Goats cheese tart to start, personally I preferred the tart over the parfait but both dishes were beautifully presented. Then, for the main course, we had the Grilled Salmon over Spinach and Prawn Risotto alongside a Rib-eye Steak (which you can upgrade to for a reasonable supplement). Finally, we finished up with some sweet and tasty desserts. This easily was our best meal in Eastbourne for a reasonable price of £35 per person for a 3 course set meal over lunch. I strongly recommend a visit to The Garden Restaurant if you ever find yourself in Eastbourne, it’s worth it!

We arrived at the restaurant to find that our party of 9 had been split into 2 tables of 6 admittedly a few of our party were unable to come but on telling this to the head waiter we were still told to sit at these tables. Half our party unfortunately were delayed in the very heavy traffic due to the rail strike that was on that day. (It had taken us an hour just to get there from Willingdon!) The rest of the restaurant was pretty much empty and we asked several times to move to the bigger round table behind us but were ignored. Time was ticking on and still the rest of our party had not arrived, the head waiter kept hassling us to order our food. We kept explaining that it wasn't their fault they were late and could we wait a bit to be told that we had to get our orders in by 2pm. Considering the restaurant was mainly empty you would think that they could have done with custom from 9 diners!! When the rest of the party finally arrived my cousin insisted that we all move to one table as we wouldn't have been able to chat to everyone and my sister who lives in Australia hadn't been back here for 5 years. The head waiter grumbled and was obviously extremely put out by this and very grudgingly allowed us to move. The table had not been set up properly but instead of the 3 waiters and head waiter helping us we had to get cutlery, napkins etc ourselves and pour our own wine!! The food was wonderful thankfully and the bill very high which they would've missed out on if they'd had their way!! But we really should say that we did not like the attitude of the head waiter and he really should not be chewing gum whilst in service.

Can't ask for more from a 5 Star hotel! Food was perfect, great menu and very helpful staff. Wonderful experience

Fantastic treat, worth it. Impeccable service, wine selection and menu. Excellent for special occasion or just fine dining experience

This restaurant is elegant and should have real atmosphere, however our evening meal was spoilt because there was a freeing blast of cold air for the whole duration of our meal. The effect was that our food went cold very quickly and although the quality and presentation were good we were unable to enjoy our meal. Other also complained about the draught and the cold conditions, but no offer to move us to another table was made, despite the large room being only about 30%occupied.. When the Head waiter gave us the bill to sign he had not taken our Elite Diners discount off despite having been given the card. No apology was forthcoming for the problems we had with cold table and food and no reduction was made for this. (When we told the check out desk they immediately removed the service charges from our final bill) At Breakfast in the restaurant the next day we ere seated by the same Head Waiter at the next table where they other couple had complained about the draught and we were cold again! The service was slow my wife had completed her continental breakfast before and order was taken for my cooked one and a long delay occurred before it arrived. It should not have been necessary for my to have to ask for muy order to be taken, if I had been travelling on business this delay would have been entirely unacceptable.

Writing specifically for the Mirabelle restaurant, restricted menu, rude manager Legacy restaurant, not a great ambience Half empty on a Saturday night says it all

Wonderful setting but let down by quality of the food. The food must be the primary consideration of any decent restaurant and it clearly isn’t here.

Fantastic 7 course taster menu with wine flight great service with great attention to detail

First class service and breakfast.

This restaurant is situated in the Grand Hotel. It is in a very large dining room and ‘grand’ is an apt description. The tables are a good size but are placed a bit too close together for my liking which doesn’t seem necessary in such a large room. One thing that annoys me is that when I come here and it’s not that busy, the waiters always seat everyone close together. Whether they do this because they believe people prefer it in a large room, or whether it is to make it easier for them to serve, I don’t know but it irritates me. The menu is quite limited but is perfectly adequate. The problem is that the same description can be given to the quality of the food. The prices reflect the grandiose room and everything that goes with that but if the food is not good enough(and it’s not) it doesn’t work. I come here occasionally because it’s a pleasant venue but the food just is not good enough. My fish cake was boring, my pheasant ok but for £30 ok is not good enough. Nowadays you can get much better quality for a lot less. I enjoyed it but £50/head without alcohol is not really worth it!

My friends and I had a rather good lunch in The Garden Restaurant. We were seated near the window, which was good, and we had good, professional service throughout. I had a lovely, very special, fishcake starter and then fillet steak. We had puddings and two bottles of nice, not exceptional wines, and we were a bit surprised by the bill - over £300 for 4, but we were too full of bonhomie to worry too much.

We have been going to the garden restaurant for 20 years now, on average 2-3 times a month, for lunch and special occasions, in particular our golden wedding three years ago. This was our first dining post lockdown, the service was poor, in times gone by a waiter would offer bread rolls from a basket, now a couple of rolls appeared on a small plate. We only had a main course each which was OK but underwhelming, a couple sitting at the next table placed their order with a G&T aperitif, which failed to arrive, after about 15 minutes the waiter returned advising them that their starter order was unavailable, would they accept something else, they just walked out. When I went to pay they tried to charge me double for the main course! after profuse apologies we left. All this in a '5 star' hotel. It is very sad to see the place to go downhill, I do not blame the staff, as far as I am concerned this is not down to the staff, but with management

Just celebrated birthdays and our wedding anniversary at the Mirabelle. The food was exceptional, the service second to none and the atmosphere really relaxing. We had a lovely evening and whilst we could not afford a regular visit here, a more special place for a celebration would be really hard to find!

Whow, 3rd visit to the Mirabelle and can only praise Michael for the superb food that made our lunch so enjoyable, and the restaurant manager who never fails to attend to all our needs, even before we acknowledge we need them. Convinced me that fine dining is an art form, what a team, very well done from us. If you want a treat get yourself a booking at the Mirabelle

Lovely food in great surroundings.

Excellent service and amazing food. Amazing experience recommend to everyone.

Great service, great food! Stunning restaurant would highly recommend

We stayed at the Grand Hotel in Eastbourne and the breakfast is served in the Garden restaurant. There was plenty of choice on offer to accommodate most tastes. However the Grand, English breakfast is probably the best we have had. The food was good quality...

One of the dinning rooms in the grand hotel where we had our meal fantastic

Superb service, beautifully presented food. Festive menu was a delight. Nicely spaced out tables and meticulous care around Covid precautions.

On arrival, we had to wear masks to walk from the foyer to the cocktail bar, about 30 feet of empty hallway, and Reception were selling basic disposable masks at £5 each. The cocktails were well made, although I reckon the Bloody Mary was just...

A rare find. Genuine and delicious French cuisine. Remarkable.

Too many issues to mention so i will just mention a couple...prawn cocktail, no finesse, tasteless, no brown bread, just a few prawns mixed with lettuce and a very poor sauce.....no effort, cheese and biscuits, except what came out, cheese and bread..didnt feel the staff...

Staff was very professional but food was actually just ok. My partner got stake which was £35 but burnt outside and very think meat too. I got Risotto but it was dull a little bit. For the price I'd expected food to be super nice. Disappointed.

Delicious lunch in lovely surroundings. Great, attentive waiters. A fabulous surprise birthday treat....thank you.

Bland bland bland. My starter was courgette soup with cheese. Barely a hint of flavour, and you might expect something better than a few grated worms of budget cheddar in a cuppa-soup, but no... This is food that tastes like a home economics project from...

All very grand, the staff on duty were attentive and friendly, Especially a young lady named Charmaine who served us. The Sunday Roast was excellent, the beef cut like butter. The hazelnut dessert was delicious. Service a little slow, but not enough to worry about....

We found ourselves in Eastbourne instead of Rhodes and stayed five nights at the impressive Grand Hotel. We tried both the Garden and the Mirabelle for dinner choosing the Garden Restaurant on our first night for convenience. Situated in a large and beautiful room where...

Always like the Grand Hotel. We ate in the Mirrabelle restaurant. Service was excellent as was the food. No problem recommending to friends and family.

We stayed in the hotel and ate in this restaurant on most evenings. We tried most of the dishes and we found the quality of food generally to be very good. The only dish I wasn't do keen on was my sirloin steak which was...

Excellent meals - excellent breakfast although sadly the wonderful buffet was due to Covid not available- wonderful meal on the evening of our anniversary- thanks to Yogi

The service can't be argued with. Attentive and very polite. However, the food was anything but. The starter I had was quite good (cauliflower & onion bhaji), although, my wife's was average at best. We were given a complementary goats cheese with onion jam. It...

Visited for lunch for the first time to celebrate wedding anniversary. We were not disappointed. We were escorted to our table and were immediately attended to by staff to ensure that we were well settled. The meal was very enjoyable and our beef was presented...

Took my family to lunch here as a "treat". I'm an ordinary person who lives in London and travels a lot and therefore I know the competition.. I also love food and cooking myself. I give credit where it's due so I will say the...

Excellent choice at dinner and breakfast lovely piano player at dinner Shame some male guests didnt adhere to dress code

It’s like stepping back in time- grand dining room, snowy, crisp linens, pianist and attentive staff. Food is traditional and well-cooked, without being innovative or particularly creative, but it is tasty and one is paying for the whole lunching/dining experience, so, all in all, we...

During our recent stay over Christmas we took 6 breakfasts, 2 lunches and 6 dinners. With the volume of guests the food felt very institutionalised and not fine dining. With roast beef their Yorkshire Puddings were the worst I have ever been served. Even when...

This is a stunning setting to get your favourite outfit on that makes you feel special and have a beautiful meal. Crisp white table cloths with sparkly wine glasses and fabulous staff that put your napkin on your lap and make you feel that you...

Grand indeed! We only visited the Garden restaurant and cocktail bar. Excellent service and delicious food.

Had Xmas lunch today,very pleasant ,meal enjoyable and class service thoughely enjoyed the experience of a terrific hotel and warm staff

First Class service, a lovely warm atmosphere and good food and wine.

Tuvimos una buena comida de 3 platos que estaba bien, el entrante era justo en el lugar, la comida principal agradable promedio del desierto. Segunda comida, una bien y otra mal. Tuve un salmón que no estaba preparado tan decepcionante en general. Se sirvió con puré según lo solicitado, pero el reemplazo con nochi, no un fanático de nochi, es por eso que pedí puré. Así que un poco más de atención al detalle. También tuve que presionar para obtener un descuento en la comida que hubiera esperado ya que mi esposa había terminado su comida para cuando recibí mi reemplazo.

Afternoon tea - started ok, the waitress was pleasant, taking our order and this was brought out quite quickly. The sandwiches were nice but the cakes were generic shop bought iced cupcakes, macaroons and cheesecake which we didn’t eat (we took them home but nobody ate them) The scones were over warmed so were a bit hard. Coffee was lukewarm. After we were served we didn’t see anybody again so no refills of tea etc. and we had to go to reception to ask them to call someone to pay.

Unfortunately my lamb shank was the most boring I've ever had - no flavour. My husband had the pork and both meals had exactly the same base with the meat placed on top with a bit of garnish. There was no difference in the plates apart from the meat on top. The service was incredibly slow. We waited 45 minutes for our first course, however my creme brulee was very good after another lengthy wait. We had booked the next night but cancelled.

First time eating at The Grand, living nearby. Doorman let us in, then continued chatting to his colleague. Waited, then Receptionist took coats and had to ask her where restaurant was. Wanted drinks before sitting at table. Sat in lounge, staff ignored us, so ordered drinks at bar. All a bit below par for a 5-star hotel.Then menus brought to us and things improved. Excellent service in restaurant, friendly and efficient. Some diners ignore dress code - so next time I'll wear jeans. Picked Table d'Hote menu, which was good value. Most food was excellent. Light, tasty starters, delicious mango and lime sorbet. Both had roast pork, which was ok, although potatoes were tough. Bread rolls were a bit dull. Desserts (lemon tart and chocolate parfait) were beautifully presented and excellent. Will return.

We were looking foreword to Sunday lunch here but we were so disappointed. Yes the surroundings were lovely but it was like eating in a care home. The service was so slow, the menu very limited and the food very ordinary. The desserts looked as though they had come from a cash and carry. We felt the meal was very overpriced.

Have been going there for the last 15 years. The service, food and everything about is excellent. would thoroughly recommend it to everyone.

Old fashioned dining experience. Anniversary meal for me and my hubby, innovative and tasty food that I wouldn't create at home, lovely atmosphere and attentive staff. Expensive but worth it for special occasions.

The experience was let down by the quality of the cooking which was barely up to that of an enthusiastic but low-skilled home cook. The menu looks OK at first sight but the descriptions flatter mundane dishes unimaginatively cooked. I made a late booking over a long weekend when I learnt that my son his girlfriend and her parents from Korea would be visiting Chester. Most places were heavily booked. The restaurant at the MB was almost empty - obviously others knew more than I did. I wanted somewhere with a pleasant environment and a garden view. The Mollington Banastre restaurant looks out over a lawn -that was OK -but the hotel seems to suffer from a lack of investment. The front car-park is heavily potholed thereby offering a poor impression on first arrival at the hotel. The ambience was OK and the lady who took our orders for drinks and meals was pleasant and efficient. So : service good, ambience OK, quiet enough in the restaurant for conversations (few other guests!) but the cooking needs to improve greatly both in range and execution. I make these comments recognizing that the restaurant is pitching itself as mid-range but at £165 for six (most of us had only two courses no coffee) I found the evening a disappointment.

Don't choose the cheap menu if your expecting 5star dishes , very recycled from previous day with no imagination

I wanted to dine in style, the food was pleasant very nice portions way to small, a bit expensive but an amazing experience, great photo shots.

Wonderful atmosphere, helpful and friendly staff. Food was ok as well!

Stayed at the Grand Hotel for a week and had the pleasure of eating here for seven nights . During our stay the food and service was first class .

Right. Staff great interior nice,but vry dull. And a bit lifeless. Service wase fine.but glad we never paid for afternoon tea. Was a gift. For the money, it was a bit lacking in quantity and quality. Not enough jam,clotted cream and butter for two people. 0 This is the second time we have been, so we are looking elsewhere. Sorry but could do better.

The food was excellent every day, some of the young foreign staff need to be trained to listen and pass on the order to the chef

Relaxing space to dine. Staff very polite and helpful

My husband and I were staying at the Grand Hotel and decided to have dinner in its Garden Restaurant.

Went to restaurant with friends, we ordered steak , neither of us could finish steak due to burned taste, even broccoli& mushrooms got that awful smells and tastes , we didn’t feel safe to complain during main course ( in case they fiddling our deserts ), we managed finish our sweet than mentioned to the manager, regarding the burned main course she kindly gave us free tea and coffee.

Redeemed a gift voucher here. We had a lovely champagne and high tea listening to a local quartet. Surprisingly generous amount of sandwiches, miniflans, cakes and tea and more cake and more tea etc etc. Service impeccable from all staff, very welcoming and ambience quite refined although not too stuffy considering it's Eastbourne.

El restaurante Garden parece un retroceso a los años sesenta. La comida sabe como un retroceso, también. Pero no en una buena manera.

Entrar en el magnífico y espacioso comedor es, en sí mismo, una experiencia. Puede parecer anticuado, pero al menos no es ostentoso, y ciertamente ofrece la elegancia, la calma y el confort que uno podría esperar en The Grand. NB código de vestimenta.

Primero déjeme decir que el personal aquí es excelente. El gerente del restaurante, Martyn, es muy profesional y un buen amigo. He dicho en el pasado que este restaurante representa el estilo antiguo. Piden a los hombres que usen una camisa con cuello y chaquetas. Precioso comedor formal. Vístete para comer. Prever las bebidas en el bar y sentarse a cenar. Llevaba un traje oscuro con una camisa blanca y una corbata granate. Mi esposa llevaba un bonito vestido. Te digo esto porque, para mi sorpresa, había hombres que vestían camisas de vaquero a cuadros. No es una corbata o traje a la vista. Incluso había un hombre vestido con unos vaqueros viejos con una camisa hawaiana. Ideal para una aparición especial en un remake de Hawaii 5 O pero el restaurante Garden. ¡No lo creo! Ahora podría haber elegido una noche en la que los miembros de un club de campo y occidental estaban cenando. Tal vez había un viaje de ganado a Hastings. Quién sabe. Sé que parezco anticuado, pero el punto central de la cena en el Grand es la tradición y la vestimenta formalizada. Por supuesto, mi esposa y yo no nos vamos a desilusionar, pero no es una pena que la gente no pueda abrazar el ambiente y la tradición.

Stayed two nights at the Grand and the Breakfast was truly amazing, although self serve buffet style this dinning room had everything you could wish for. Although buffet style the quality of the food was excellent.

Miejsce do którego warto przyjść 5 gwiazdek w pełnym tego słowa znaczeniu

Despite knowing that one diner was coeliac they had no suitable cake for afternoon tea!

Was Okay! Ambience was nice! But afternoon tea over rated! then a 10% service charge. Which makes a expensive afternoon tea....

Nos decepcionó nuestra comida en lo que es el comedor principal del hotel. Es una sala vasta e impersonal, utilizada para las cenas y el desayuno, y el jueves por la noche estuvo lejos de estar llena, lo que condujo a una falta de ambiente. La suave musak (¿por qué esos giros de piano tan tontos?) Fue bien igualada por la comida. Mi iniciador de terrina de lubina carecía de sabor y condimento (definitivamente necesitaba algo de acidez adicional, como las alcaparras?). Mi principal gallina de Guinea era bastante agradable, pero no excepcional y el postre de nuevo, está bien. Los filetes de platija fritos empanados de mi esposa y el puré de guisantes que lo acompañaba no estaban recién cocidos, había estado debajo de la cúpula plateada o en el pase durante demasiado tiempo. El pescado se había cocido al vapor y el puré se había secado. Su postre era tan insípido (un parfait de durazno) que dejó la mayor parte. Terminamos sintiéndonos bien llenos, pero esto se debe a los bocadillos que se consumen con los aperitivos, los panecillos y los abrigadores amuse bouches. La carta de vinos es larga y cara. Nuestro Viognier sudafricano había sido marcado alrededor de 4 veces en mi opinión, ¡claramente muy rentable para el hotel! En el lado positivo, el servicio era muy eficiente y amable. Sin embargo, la comida no estuvo a la altura de su facturación.

Dined in restaurant whilst staying at hotel for three nights. (see separate review of hotel) Garden restaurant is used for breakfast, lunch & dinner. Breakfasts were very good with an abundant supply of quality produce. The evening meal is "fine dining" and the meal enjoyed by both my wife, who is vegetarian, and myself was of excellent quality. Waiting staff were professional and friendly.

Very relaxing stay, service and food were excellent. Our room and ensuite had been updated and in excellent order. We would be pleased to return again

Je me suis régalé....mais dommage le personnel et 1/2 pas aimables

A return visit to the Garden Restaurant for lunch was a disappointment. The Hotel is is imposing, 'Grand' and worthy of the title. The reception area, lounges, dining areas and restaurant are imposing and impressive. The Garden restaurant is imposing, dynamic is a classic style with high ceiling, pillars and beautiful curtains. It is stunningly appointed. Visually it is very upmarket and entrancing. The waiting staff are in formal dress with impeccable grace when serving. Unfortunately they were not as vigilent or alert as they ought to be. They were slow to respond and serve. The service was slow on a not very busy day and the main course was only warm. There was an offer to take it back to the kitchen. I witnessed lack of coordination when other tables were being serve which delayed the clients starting their meals. Empty plates were not cleared appropriately despite staff standing about. I waited over 25 minutes for a sweet to be served and then the waiter was petulant when he arrived. A bad attitude which did nothing to enhance the atmosphere. Then the bill was wrong as we were overcharged on two items! It was not their finest hour. The following week coffee and drinks in the lounge was excellent.

Excellent service and food. Special dietary request was delicious. Great relaxing ambiance. The Rolls Royce of Sunday lunches!

We have been to this restaurant a few times before and each time it has been excellent. It reminds you of an old style high end restaurant and ball room. The food is perfect and the staff are friendly and seem to enjoy excelling at what they do. It is relatively expensive but you get what you pay for and well worth it.

Lovely setting. Staff attentive and gave good service. Food was good although not outstanding but good value for money.

Recently stayed for a weekend at this charming hotel, and had dinner one night in the magnificent Garden Restaurant

We went midweek for supper when the vast, grand restaurant was fairly empty and the diners were spread around with minimal staff so getting attention was not easy. Ambitious menu, mediocre food which arrived tepid despite silver domes to keep it warm, vastly overpriced. Filo pastry so tough that a steak knife would have been helpful, soggy Rosti and gravy lacking in depth. Sorbets delicious. We wouldn’t eat there again. I gather afternoon tea is good but we had an incredibly disappointing and overpriced meal.

My partner is gluten free and vegetarian which is a shocking thing for the chef in this restaurant. There is clearly a lack of understanding when it comes to food allergies. We have been a number of times over the past few years and it seems like the menu NEVER changes. Its the same thing year after year. Risotto seems to the thing that's offered in a hotel of this standard, Im not a chef and I turn out the most amazing melas gf and vegetarian with very little thought. Not a good choice to eat if you have any food allergies. As a meat eater my meal was sub standard, steak very tough and served cold. Yeah not a good experience again.

Cadre magnifique et service impeccable (à l'exception du vin où le millésime n'était pas celui commandé). Ambiance feutrée. J'ai adoré amuse-bouche, entrée et dessert, un peu moins mon plat jugé un peu fade. Service apéritif au salon impeccable.

Eight of us got together for my mother-in-law's 80th birthday dinner. Set menu was extremely reasonable at £42 per head. Choices were good with something to suit all tastes with an option to mix and match with the a la carte menu if desired. Quality of the food was very good as was the service. House wine was very drinkable and didn't break the bank.

My friend and I had the more extensive tea with a sandwich each,cut into quarters, each with a different filling. We thought this was mean, as most special teas have unlimited sandwiches - also the bread was supermarket sliced white and not nice. There were 2 scones each - and - really mean ! - a tablespoon of jam, and a tablespoon of cream in 2 tiny pots to SHARE for FOUR scones !! There were other cakes to fill you up, but the polenta cake was very dry. Frankly, at £30 each, we wer both disappointed, and did not consider it value for money. Also, we had to wait nearly 30 minutes before any food turned up !

Five of us had the Xmas lunch today, Friday 14th December. We thoroughly enjoyed every mouthful and service as always was excellent. An extra lovely touch was the very well selected house French merlot; it was delicious and very reasonably priced along with the Xmas set menu. Living over an hour away from Eastbourne, this restaurant is worth travelling to and is certainly mine and my partners favourite place to dine, given the opulent surroundings and very pleasant and attentive staff. Well done everyone at the Grand Hotel, you make us very welcome! Thank you

Disappointing from the start. Had to ask at reception to find a staff member to seat us, very quiet and a huge space for a few tables occupied. Wine choice not available, Feather blade beef had lump of fat in the middle and it was incredibly poor portion size, taste and quality. There was a large party in another function suite but this should not interfere with service or food. Breakfast was equally bad. Buffet cooked food was dry and empty trays which were not readily filled. No condiments. Very poor choice of cereals and a Beige table held cereal but no museli or natural yoghurts. Staff x 2 visible but not helpful and not able to bring food out warm in time for my breakfast. Residents wandering around looking for plates, Sauce, waiting for beans etc it wasn’t pleasant! Overall I wouldn’t recommend this hotel and it’s a shame as price fair and position handy.

Had a lovely three course meal here on Valentine's day.The staff were very attentive and the food was of a high quality.