Garden Restaurant in Perth & Kinross

I would give two stars for the food and one star for table etiquette. We were unimpressed when we sat down to a table setting of basic low-quality, stamped-out flatware with sharp edges. Three of us ordered meat (duck, pork and beef), the other fish. No alternative, appropriate knives were brought to suit the food, nor was the cutlery replaced after the starter. There were splotches of dried food debris on the underside of all the placemats, which apparently never gets wiped off when they are stacked. The food itself was okay, but portions were on the small side and overpriced for what it was, e.g. two slices of duck breast, 1" slice of sea bass, very little vegetable to accompany. The chicken liver parfait starter was good but came with only three small slices of toasted baguette and bread was £6 extra. There was an abundance of wait staff operating on high-speed settings. We had trouble understanding what kept so many staff on the run (literally) given the restaurant was not full and could have been disruptive were it a romantic dinner for two. We just watched the show. Overall, a four-star restaurant should pay more attention to detail, quality and cleanliness, if it wants to have a four-star reputation.

We had diner during two nights. Both times the food was very good. Just the right size of portions. All decorated nicely. Staff was very friendly. So if in the neighbourhood we can recommend it.

It never bodes well when the soup of the day is tomato and basil. Could you make any less effort other than maybe carrot and coriander? English speakers were thin on the ground which meant conveying a food allergy caused a puzzled look although once a native speaker was found things moved on well enough in this regard. The portions were very poor indeed although quite ample when the food is so sad. Tasteless pate, soggy brioche toast, tiny duo of fish accompanied by 2 tiny oatcakes, over cooked pork belly and many less than mille in the millefeuille are just some of the lowlights. Coupled with a waiter who needed clean clothes or a shower(both most likely) this was less than Scotland at its best. This was Fawlty Towers’ food both in its style and presentation. The hotel’s restaurant has not benefitted from its change of owner and at £91 for 2 set menu meals (all that is offered!) including a mid priced bottle of wine I would advise you think better and go to the excellent chippy instead!

Dinner was superb, in the quality of ingredients, cooking and presentation, we also found staff to be very professional and pleasant

Less than 24 hours ago I was posting congratulations to the Hotel and stating that they were back on track. 24 hours later I need to retract that. We were happy to order a drink at the bar whilst a table was being set in the conservatory. Before we ordered our drink we were told that our table was ready and were shown to our table. The server brought us the menus and I asked for two pre dinner drinks whilst we looked at the menu. Our order was taken for drinks and we were told that there no specials were left. We were left with the same menu as the previous evening. A little disappointing but there was a good enough choice. 5 mins after we ordered our drinks the server returned and asked if we ready to order. I said not yet but could we have our pre dinner drinks first. 15 mins later the server returned- still no drinks but we thought it would be safe to order our meal. 10 mins later still no drinks but guess what our starters arrived. I sent them back asking them to be served after we had our pre dinner drinks. 15 minutes later no sign of any drinks. We left. Spoke to the duty manager registered my complaint. Message to general manager- make sure you have sufficient staff on duty to deal with high volume of customers. Waiting over 45 minutes for a drink is unacceptable

Stopped coming here a few years ago as food and service was terrible. hotel under new management and the in the restaurant was excellent. On par with decent restaurant in Glasgow and Edinburgh. And it was very good value, well priced, and good reasonably priced wine list

The restraunt was lovely and food was very good and well presented. Staff were friendly and helpful. Only downside was not enough vegetarian options . Breakfast was excellent.

We visit the hotel once a year and eat at the Garden Restuarant during our stay. Over the last few years the menu has always read well and been full of promise but failed to deliver however that has changed and how. The restaurant offers a set menu with the option to have one (£17.95), two (£23.95) or three (£29.95) courses which is not cheap but then you are dining in a hotel so a bit of a captive market. Some items do include supplements (mainly steak) but there is plenty of choice on the menu to allow you to avoid paying additional costs. Another feature of the menu is the Chef's dish of the day (an option available for starter, main and dessert). We opted for the Chef's dish of the day for our main course - braised ox cheeks in a red wine jus and it was delicious. The meat was well cooked and fell apart when you cut into it. The red wine jus was substantial and very flavoursome. The starter and dessert courses were equally delicious. Service was good and our server was very attentive but not obtrusive The hotel is about to change hands and will no longer be a Hilton Hotel so it will be interesting to see what happens in the kitchen but for now, the food is delicious and worth a visit.

This week I stayed at the Hilton Dunkeld house hotel and had my dinner and breakfast at this restaurant. Dinner served as prefixed courses rates, 2 courses £23.95, 3 courses £29.95. I ordered soup of the day as starter, Ribeye steak as main. Steak dish costs additional £11. Soup and steak delicious, steak served with chunky chips, mushrooms and tomatoes. Chips too chunky! Overall costs £34.95. Staff attentive. Buffet breakfast served here, I preferred full English. All essential dishes there. Omelettes cooked for order, I had ham and mushrooms omelette, one of the most delicious omelette I ever had. Bacons bit of rubbery, other than everything perfect. I enjoyed the food here.

We have one of the lodges at the Hilton Dunkeld so luckily we can walk here as its is a long walk to get here from the main street on Dunkeld. Recommend driving there. We have eaten here previously over the years and the food and service was not really that great. However something must have changed as the staff many of which are from the UK were very helpful and the lunch we had was really great. I went for the ribeye steak with all the extras. Delicious and well priced :)

Si tiene que viajar mucho y terminan en un Hilton ( ya que con frecuencia no) no te sorprenderán por la comida y el precio en uno de sus restaurantes. Para ser sincero, el costo de un solo curso ahora supera el presupuesto me permite en un viaje de negocios para una comida y una bebida. Así que comer en el bar si comer en los hoteles. Así que quiero conseguir que fuera el camino justo al principio ya no es único en el Hilton Dunkeld todos sus hoteles son iguales a este respecto. El suplemento 14 libras por un bistec de costilla realmente ( a mi punto de vista, en el cuadro poco realista) se puede comprar un gusto la diferencia costilla en un supermercado por 7 libras o 8 libras y recordar 14 libras es un suplemento sobre el precio de apertura de creo que es 23 libras por un plato principal solo.

Visited recently for lunch. Went for the 2 course for 11.95 and was disappointed. Restaurant quality served at lunchtime, attention to detail and quality food. Attentive staff. The hotel itself has character and probably looked better tears ago but most country hotels are similar unless millions are thrown at them. Would highly recommend.

We had booked a dinner and breakfast deal while staying at the Hilton. We arrived at the hotel about 9:10PM. We weren't too worried because the web site said that orders were taken until 9:45. However, that's now changed to 9:30. We went to the restaurant at 9:15 and it was obvious that they didn't want any more customers or work! Grudgingly they allowed to have a table and gave us menus. Rather than take our orders quickly because of the time they left us sitting there for some time. We both opted to start with smoked salmon which was good but not much of it and no bread and butter. I wanted sea bass but that was off so went for the pork. The pork itself was OK but it came with various cloying sauces that did nothing for the meal. My wife had the rabbit and mushroom pasta which was much better. Service was slow and the food was only good. Desserts looked huge but we were too tired to try.

what a treat at the Garden Restaurant food so tasty & presentation was excellent & the staff are so friendly

Great Hotel , but restaurant was a BIG let down , we advised my wife was coeliac and was told this would not be a problem and we were given the gluten free menu , However the soup had barley in it , when we raised our concern with the restaurant manager Chris, He advised it was gluten free . When i advised again that my wife was coeliac he said we should have asked for the Coeliac menu , i requested this menu but unsurprisingly it didnt exist !! His response to our concerns was unprofessional at best !

Don't know where to start with this!! Gave plenty of notice that one of our party was veggie, but it seems like they just don't care Firstly, the lazy stuff. Clearly the menu changes day to day,but on this day both veggie starter and main were the practically the same dish, not clever! Worse, on asking about the desserts I was told none of them on the menu were suitable and could have some sorbet instead. I couldn't have been made feel less welcome Secondly and much worse, the complete lack of knowledge and training. The manager seems to think that a small disclaimer on the bottom of the menu fulfills 'Scottish Law' (actually the new law is a European law) Maybe if all staff are fully trained that's ok, but we went through four members of staff who clearly didn't know, and I was bought out a main course that had an unwelcome garnish (not on the menu description I may add) of non veggie cheese (parmesan) If the manager thinks this is acceptable then I can only see problems in the future for this restaurant but during my conversation with him he was more interested in getting me to accept the sorbet than actually accept any points. I'd also question that if a 'disclaimer' is suitable then why does your all day menu in my room (clearly a group menu??) do things so much better and is marked accordingly? Can you tell me how your disclaimer worked when you serve me up parmesan AFTER I have a clear discussion with several staff members, and then whilst trying to make a point about the poor accommodation of vegetarians, one girl walks away.....???? Several large chain restaurants have moved away from disclaimers and now mark accordingly so we'll have to disagree on whether you really are meeting the requirements of the new law! The manager told me they would learn from this and it wouldn't happen again but they haven't learned from two years ago when a staff member told me rather patronisingly that the desserts had no meat in them!!! With that in mind I can only recommend that anyone with special dietary requirements gives this restaurant a wide berth for their own benefit which is a shame because it's a good setting and the food is good (when they eventually get it right)

I know this hotel well and have had Christmas Dinner here several times. We usually get good service and a good meal.However, this was not the case this year (2014).I had asked some months previously when I paid the deposit whether our group could be accommodated in the large main room as opposed to the characterless add on area. I was assured that every effort would be made to do so.So we arrived at the desk on the day to be escorted to our table. It was clear no effort whatsoever had been made to house us in the main room, so we found ourselves in the add on area, where the jazz band could not be heard AT ALL. Having paid £65 a head for the meal we expected it to be fairly decent. However the only waiter/waitress who seemed to have any clue what he was doing was the wine waiter, who could not be faulted. I had to wonder whether any of the others had any waiter/waitress experience whatsoever. They really didn't have a clue. Examples would be walking off without taking my order, having taken everybody else's. Then bringing the desert of Christmas pudding and asking "who ordered the sticky toffee pudding?", and standing there for thirty seconds repeating herself whilst we all looked at each other blankly. Sticky toffee pudding wasn't even on the menu.As for the food, the starter was reasonable. We sat there for a minute or two having finished our starter, as you do. Then, as if there was a competition as to who could do it the fastest, our starter plates were whisked away and IMMEDIATELY replaced by our main course. No chance even to take a breath. I thought this was unusual, to say the least.The main course consisted of two smallish circles of turkey roll, (no it wasn't even fresh turkey) three under-cooked potatoes, two (or possibly three) sprouts, and a medium sized carrot. With gravy. To cap it all, the waitress even came round and gave each of us one teaspoonful of cranberry sauce, then whisked away the bowl. The cranberry sauce wasn't even on the table for us to serve ourselves.Having consumed this debacle of a main course I was then subjected to the desert. Mistakenly I had Christmas pudding. I was served a half inch thick slab of what I believe was Christmas pudding. It really could have passed for anything. It was covered in something resembling custard which was supposed to be brandy flavoured. If it was I couldn't taste it. And it was all stone cold.Feeling thoroughly disillusioned and ripped off, we sat there for a while waiting for coffee. It was not offered so we decided to move to the lounge area. On the way I asked four waiters whether coffee was included in the meal. ALL FOUR replied that they did not know. So I went to the restaurant desk and asked the important looking lady the same question. SHE DID NOT KNOW. She then started dialling the telephone to ask an even more important person the same question. At that point I walked off in disgust.Having endured without doubt the worst Christmas dinner in my life, several things have become very clear to me.1. I will not be having another Christmas dinner here, or any other meals for that matter.2. Whilst I appreciate it is a difficult task to feed several hundred people within a three hour time frame, there is no excuse for shoddy waiters/waitresses, nor is there any excuse for poor quality food dressed up to look like something it is not.3. £65 x 7 = £455. The worst value for money I have ever experienced.

Lovely evening meal, with empty plates for every course what more could we say. The bar was a bit slow and stock was a little wanting (2 out of 3 lagers off), but other than that exceptional

Great food and a nice varied menu. The staff were very attentive and polite. The restaurant has great views over the gardens and a relaxing atmosphere in which to dine.

This is the 3rd visit we have made to the restaurant within the Hilton Dunkeld House after the Etape Caledonian race. We gave it a miss last year in the hope that they would get their act together. No such luck.Every visit has been booked as there has been a group of us. Every time the staff are unprepared for a table our size arriving (between 9 & 13 of us in different years). Every time we have a huge wait for menus to be produced, for orders to be taken, for drinks to arrive and for food to arrive. One year our puddings never came at all as the kitchen staff had all left.This year the orders were muddled up. The wrong food brought to the table. Orders lost. And when the food did come the best dish was mediocre. This was a Sunday & 3 of us ordered the Sunday Roast. It was shockingly bad. The meal was lukewarm at best. The yorkshire puddings were burnt. The vegetables mush.I remember this hotel in its heyday. It can be an amazing experience. The setting alone is worth the visit. But tragically the restaurant & staff are incapable of providing anything more. The staff seemed to have all been trained to just keep apologising & then it won't matter how bad things are.We were not charged for the children in our party. This does not help. We are all happy to pay the full bill. What we want is a halfway decent experience. We will not be giving them a 4th chance. There has to be somewhere else in the area that can cope with a large party looking for good food.

The food was average, not much choice and portion size was on the small side. Having to queue to wait for a table when you had pre-booked the time of dinner was annoying and the service was slow. It took us 2hrs to have dinner and that was just three courses.

The hotel could not have a more idyllic location right on the banks of the Tay. The entrances, small lounge area and the patio are all stunning and whilst the dining room certainly has outlook and character it is huge and the atmosphere could be vastly improved and made a bit more intimate by an element of curtaining/sectioning off. However, our simple Sunday lunch was first class, the roast excellent and at £12.99 for two courses including a glass of wine, extremely good value.

A beautiful setting and some of the nicest staff you could wish to serve you - but oh, change the chef! Only a basic lunch time menu and nothing you couldn't do better at home.

We went to the Hilton Dunkeld House for Easter Monday Lunch. It was a buffet style with starte, mains and puddings. Starters all cold- salad, pate, salmon and a cold meat selection-nothing at all for the vegetarian apart from salad. I thought this was very poor considering its a Hilton hotel. Mains were boiled new potatoes a great selection of cooked veg ( carrot, turnip, brocolli, parsnips, runner beans, mange touts) then a veggie lasagne, beef in gravy, salmon in holandaise or pork in a grain mustard sauce. Pudding were a selection of mini desserts a caramel thing, a muffin type cake , lemon tart or a raspberry meringue. These were nice light and small just enough for an end meal.We had this served with a crisp dry prosecco which bubbled in hubby's glass but not mine. The service was good and efficent with no problems. We got to have a little peak at 2 sets of parents and their offspring trying out the selections for their up coming wedding in August. The portions on those looked massive and was good to see what else they did and not just the buffet. The Garden restaurant overlooks the Tay in a nice rural country setting. Worth a visit if passing would give it a 3/4 dots better than average but not a very good yet for the lack of vegetarian starters.

Although the staff were very friendly and attentive the menu selection for dinner over 3 nights became boring and repetitive as it did not change and if it was not for a staff member suggesting that we can eat off the bar menu then we would not have enjoyed going back into the Garden Restaurant again. The breakfast buffet had plenty of variety but the hot food was mainly warm to cold and let the whole beakfast experience down.

food was all very nice, though choices could do with more scottish local options, I was a bit disappointed as I thought the food could have been better based on it being a Hilton. Staff where all really nice and could not do more to help.

Service styleambiance the area is bestowed with natural beauty great care must be taken on the roads as they are dangerous

Food could be vastly improved. It was like stepping back in time.Supplements are extortionate for standard of food. Staff friendly and efficient.

The restaurant is a really nice room but spoilt by the unprofessional attitude of some areas of service. If you think that waiting 75 minutes for a main course or getting charged for extras you haven't ordered is acceptable then you might enjoy the meal.

Overlooking the fast flowing River Tay,food very good and servive excellent

We had lunch when staying for a week in one of the lodges in the grounds. As part of the hotel we had high hopes for the food and service – however unfortunately were let down on both. Fish and chips for £12 (lunch) was of the heated up frozen food variety – and the steak pie (also £12 for lunch) was tasteless. Poor quality produce, not seasoned or hot enough – it was worse than school dinners. And very expensive too – which would have been ok had the food or service been adequate. Had the staff come to speak to us or clear our plates we would have complained however the poor and un-attentive service matched the food.

excellent choices and very good value.lovely surroundings and attentive staff

The food here bears little resemblance to the menu description. The portions are very small, very few vegetables, quite a lot of the food is actually rather tasteless, and a lot of it is clearly pre prepared and then heated up (yes I mean you 'Pork Loin with calvados jus').If it was not included in the hotel stay, I would not bother - it is not worth the highish price.