Based on 501 opinions finded in 2 websites
Based on 501 opinions finded in 2 websites
Opinions
We were served by Ismail - who absolutely so wonderful to us all. Very kind, diligent and service with a big smile. We cannot thank him enough
Professor S Elneil . 2024-11-02
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Great service from Ismail, Salim And Rob
Chris Mosedale . 2024-10-31
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Elliot was great, all the bar staff went above and beyond.
Alexandre Falardeau . 2024-10-26
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We could take the dog and sit in the bar! Ismail was a lovely attentive server
Alice Lamprecht . 2024-10-26
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Our server Hafya was absolutely the best. Very friendly and had great food recommendations that were spot on. We would highly recommend.
Jeffrey . 2024-10-25
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Very welcoming atmosphere and great service from Ismail and Eliot!
Liz Roach . 2024-10-25
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My friend and I enjoyed the Twilight Thursday set menu and health club access. In the restaurant, Hafyal was so welcoming and thorough to ensure my friend felt comfortable in view of dietary requirements. There was a slight delay in our cocktail order as the bar was busy but we were kept updated, and they were delicious when they arrived. Thanks also to Josip for his attentive service.
Georgia L-S . 2024-10-25
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Food was excellent, Hemang, my server was very accommodating and gracious.
Lesley DeCosmo . 2024-10-24
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Chris makes a great whisky sour
Claire Spaven . 2024-10-23
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Rob Squires, who served us, was 10 out of 10 in every conceivable regard! Rob ensured that our overall experience was utterly superb! I can’t commend Rob highly enough! What a star person!
Stuart Lothian . 2024-10-20
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Was hoping to have a wow experience. Sadly didn't. Disappointed about the Sunday lunch menu, only 1 vegetarian option. Which was roasted veg, so our vegetarian had to have a starter. Service from the kitchen was so slowwww. The restaurant wasn't at capacity.
Matthew Pullen . 2024-10-20
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Kieran’s service was amazing, made us feel so welcome. He was an extremely knowledgable bartender. Very impressed. Thank you Kieran.
Bigj 101 . 2024-10-19
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Took my girlfriend here for afternoon tea. Parking was free for guests which was pleasing - the sandwiches and scones were lovely and we even were given some extra clotted cream and jam to take home with our left overs. Would definitely recommend for a special occasion!
Edward Kingsbury . 2024-10-18
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Kieran the bar tender made the beat cocktails.
Arash Farboud . 2024-10-18
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Kieran was a fantastic bartender. We quite enjoyed our conversations with him and he was quite attentive.
Ann Parr Waples . 2024-10-17
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Kieran is an incredible bartender. He made us feel welcome and took care of us.
Colin Strong . 2024-10-17
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Food was exquisite and service phenomenal. My server, Hemang, did a great job ensuring everything was to my liking. Atmosphere provided a great range, from being able to read a book to unwinding and kicking back a few drinks. Food was a little pricey but taste was phenomenal
Alejandro Reyes . 2024-10-17
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Excellent service by Elliot, really knowledgable about the range of whiskeys and bourbon and made a fantastic Old Fashioned! 5*
Grapevine Promotions . 2024-10-17
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Elliot is the man, helped me understand the difference between the American old fashioned and the British and just brough good vibes. Great time!
Marcus Schaer . 2024-10-16
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I've had several days of fantastic experiences at the Garden House. I'm in Cambridge for a week for work, and have only a little time to explore. I'm a fan of gin, and definitely wanted to try some new ones in the homeland of herbals and juniper. Every night, Elliot and Riley have been helping me choose two to taste for comparison (before choosing one for a full cocktail). Elliot's knowledge of gins and Riley's recommendations have been fantastic. This experience has really made my visit to Cambridge special, in a way I didn't think would be possible given my limited time here. Thank you both.
D. John Lee . 2024-10-16
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Great service. Particular shoutout to Elliot for his quick and kind service!
Samuel Baxter . 2024-10-16
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Came for drinks on a Thursday evening. Great atmosphere and lovely and warm inside. Elliot the bartender was very attentive and helpful.
Ziggy Twine . 2024-10-16
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The bar here is so relaxed and has a great cosy atmosphere. Brill drinks menu and the staff are amazing. Shout out to Elliot who was friendly and welcoming and made a cracking G&T. Relaxed, chilled with a great drinks/food menu!
Jane Patel . 2024-10-11
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Elliot is a really cool dude, really nice to talk to and makes drinking at the bar a really nice experience definitely deserves a raise
Kameron Boykins . 2024-10-11
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How ever much you pay Elliot double it!!!
Jordan Boykins . 2024-10-11
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The Garden House bar is so atmospheric and pretty! Super service - shout out to Elliot who is absolutely fab!
Sharon Hine . 2024-10-11
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I often come to the bar and have recently been serves exceptionally well by Riley ! He is one of the best barmen in Cambridge for sure !!!
Caroline Anderson . 2024-10-10
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Had an absolutely wonderful evening at The Garden House! The ambience was warm and inviting, creating the perfect atmosphere for a great dining experience. The food was delicious, beautifully presented, and full of flavor. A special thanks to Vasiliki, who provided us with exceptional service—friendly, attentive, and made our evening truly memorable. My guest and I were thoroughly impressed and will definitely be back.
Alicia Zimnickas (AZ INTERIORS) . 2024-10-08
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Very welcoming service by everyone including my waiter Hemang. Excellent portion of fish & chips and quick serving. Would definitely recommend.
Brian Schæfer Dreyer . 2024-10-07
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What a lovely experience! We've been served by Josit and Vaso, who were incredible throughout the whole afternoon tea experience we booked for our first wedding anniversary. The food was delicious, not to mention they catered to my dietary requirements as a pregnant woman. The booking system was also very user friendly, which is where I was able to add notes about my dietary requirements and mention the special occasion we booked the place for. Lastly, the restaurant itself is top notch! Such a lovely decor, clean and giving away this romantic feeling... which we loved! The music wasn't too loud (I hate when that happens) and was according to the ambience - soft, jazz/vintage music that blended with everything else. The bathrooms were also spotless and adorable throughout. We will definitely be back just for the experience! Thank you to everyone in the team.
Gulden Belli . 2024-10-07
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Tasty cocktails in a smart bar with friendly service from Elliot, Megan and Riley. Among the highlights were the dirty martini, dark ‘n stormy, and old fashioned.
George Sandeman . 2024-10-06
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Lovely hotel and great service Ismail was very attentive and provided service with a smile.
Hayley Dyer . 2024-10-06
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Elliot was fantastic, quick, efficient service, had a smile on his face, nothing was an issue or too much of an ask, 10/10!
Ashley Stock . 2024-10-05
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Elliot provided great service at the bar for pre dinner drinks and Haffia was amazing at managing our private booking and provided great service!
Ewan Duffin . 2024-10-05
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A rather amazing burger and Ismail the server was fantastic.
Elias Schulze . 2024-10-04
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Ismail, Megan and Elliot are the predominant reason I will always gravitate to The Graduate. It has become my go to for meetings, dinners and drinks. Great atmosphere, superseded by the diligent and genuine service. The staff are what makes this place feel like home for me.
Ciaran Russell . 2024-10-03
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A warm restaurant, highly recommended. Ms. Jeevika is kind and nice with an excellent service.
jianwen yang . 2024-09-30
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We often go to the graduate for cocktails and Elliot is always super helpful, friendly and excellent at making cocktails! 🍸 particularly negronis and dry martinis. Even when very busy he is charming and helpful. Drinks are always well balanced and served in a lovely glass. The Graduate is a great bar for an afternoon or evening drink, and our dog is also v welcome here! Great river views, perfect spot in the summer and cosy in the winter. We have had many a great Sunday lunch here too and the food is excellent.
Alex Ruczaj . 2024-09-30
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Absolutely delicious, fresh and varied cuisine to suit all palates and dietary requirements/preferences. I really appreciated the efforts taken to create some new and innovative approaches to many of the dishes. I had the charred Hispi cabbage with butterbean & sesame hummus and spiced maple glaze; it was cooked to perfection and the medley of different spices and seasoning - in addition to the combination of textures, married together wonderfully to produce a culinary masterpiece! For dessert, I had chocolate hazelnut ice-cream and strawberry ripple; the ice-cream was deliciously creamy and flavourful, with the former having ripples of chocolate syrup and crunchy hazelnuts, and the latter with strands of strawberry syrup/coulis. All the staff - from those at the front desk of the hotel - to the restaurant staff, were exceedingly friendly and welcoming. Our main server for the evening was Hemang, and he did a wonderful job of being efficient, informative and friendly, making sure we were happy with our food during each course. The atmosphere in the restaurant was calming, quiet and ambient, with subdued lighting and beautiful decor. Although not a cheap meal out, it was definitely worth every penny and I wouldn't hesitate to recommend!
The Eternal Trilogy By Denise Dowdell-Stent . 2024-09-30
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Food was okay but the service was poor. The place wasn't busy and it felt like we were invisible because of the 30min+ wait time to get someone's attention.
Kevin Tran . 2024-09-29
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Would like to praise/shout out for the amazing service we received. Three brilliant individuals- starting with a caring and charming man named Rob- Haffa was great! She made us feel at ease and recommended some great dishes and finally to the pastry chef Grace for making our anniversary special. Thank you for adding the incredible detail to our deserts! Thank you guys!
Eleanor Mitchell . 2024-09-29
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Elliot and Ismail make delicious drinks! Top Tier. Very friendly and professional. Many options available. Thank you, guys!
Matt Morrill . 2024-09-29
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Elliot and Ismail are very friendly and reputable bartenders. Fast service, offer samples, and great service!
Zach Warner . 2024-09-29
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Nice bar. Great spot to hang. Ishmael and Elliot are great bar tenders, and great company!
geoffry blackburn . 2024-09-29
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Enjoyed a lovely meal at this new Hilton brand in their atmospheric restaurant in this quirky hotel. Our server, Hafya, was spot on in commenting on how lovely the Romanian Pinot Grigio wine we had chosen would be. Great ambience, lovely staff and delicious food. Hope to visit again.
Mike Weiner . 2024-09-28
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This is a lovely restaurant, with a great drinks menu and somewhat limited food listing. That said, what we chose, a cheeseburger, was terrific. Kudos to our servers Rob S and Elliott.
Scott McCloy . 2024-09-27
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Hafya, our server, was charming and we had an enjoyable dinner!
Tim Jones . 2024-09-26
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Great dining experience and the rib eye steak was perfect and one of the best I had. Hightly recommended. Most important of all Hafya gave a fantastic service and an enjoyable dining experience.
Gavin Li-Parrett . 2024-09-26
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I had two outstanding men behind the bar, Elliott and I think Kleiv. Both great guys to speak with, and enjoyed the talk about whisky, and general UK issues. They also helped with a few particularly weird issues I had with a client staying at the hotel. Very much appreciated, and hope I run into them again.
Trey Best . 2024-09-26
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Group of 9 meeting for lunch. Staff were happy to wait for everyone to arrive, have a drink in the garden and come to the table when we were ready. No rushing, or pressure. Table overlooked the river which was lovely. Excellent presentation of food. Meal was very good, although we agreed that Cambridge burnt tart was something we wouldn't bother ordering again. The salads, fish and sorbet were very good. Price of the Prosecco was a bit of a shock but the food was well priced considering level of service and quality of the meal, and we felt OK about the 15% service charge.
Elice Wadsworth . 2024-09-24
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I would like to thank Evelina, for her support in managing a big group and welcoming us
Mostafa Kabel . 2024-09-24
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You are made welcome to the place staff are very friendly made you welcome to the place.
David de Souza . 2024-09-22
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We were staying at the Graduate by Hilton and so decided to try out the restaurant - and so glad we did. Hafya, the restaurant manager was absolutely brilliant and friendly with our two year old. We decided to approach it as small plates and went for the lamb shank, hispi cabbage, sea bass and asparagus, buttered spinach, it was all incredibly delicious and the best meal of our time in Cambridge. The desserts were also divine. The chocolate fondant with sour cream ice cream was perfection. Highly recommend.
Alicia Jumman . 2024-09-22
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Hafya and her colleagues saved my day. Our reservation for afternoon tea apparently didn't come through from Open Table, but they accommodated us cheerfully. I had so been looking forward to English tea with fancy little cakes and finger sandwiches and was disproportionately disappointed to find we were too late. It's a silly little thing, I'll admit, but as disappointed as I was that I was going to miss it, I was over the moon when they pivoted to help us. Besides that isolated incident, service was excellent, as was the food, and the large river view windows made for a wonderful, relaxing atmosphere.
Marin Untiedt . 2024-09-21
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Lovely to have a table in the garden, by the river, on a sunny evening last Sunday. Friendly service. Our "chalk-stream trout" was nicely cooked and presented, but I don't believe it had been anywhere near a chalk stream, or any other river. Looked remarkably like the loch trout fillets I buy from the supermarket. Probably just as well, given the sad state of many of our chalk streams; but then it shouldn't be sold as such!
Simon Young . 2024-09-14
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It was so cute to sit outside. The fried fish was delicious!!!!
Paula Blair . 2024-09-13
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Had a wonderful experience at the Garden House with my family. Ismail was a fantastic server and very welcoming. Would highly recommend.
Sunny Sunuwar . 2024-09-09
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Took my girlfriend here the other week and we absolutely loved the place. The food was great! I highly recommend the grilled red prawns. The service was outstanding and timely. We were served by Ismail who helped us with food and wine recommendations along with any other questions we had. We went home delighted with our evening, the food and the service.
Ali Louhichi . 2024-09-09
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Had a great experience - special shout out to Ismail who gave us a stellar service - would come again !
Sufyaan Ashraf . 2024-09-08
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Vasilike was very friendly and helpful and we had a lovely evening
Claytontriska X . 2024-09-07
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Nice view over the river Cam, offering can improve as they just serve wine and limited tea/coffee choices. Important note: The menu prices are not updated, you'll be charged 15% more to account for the inflation and then another 20% for VAT
Ava Tg (Ava) . 2024-08-31
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Ismail was a great server and was so attentive
Ellarose Rodwell . 2024-08-31
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Brilliant selection of mocktails, which is always a delight when you’re not a big drinker. Kieran was absolutely wonderful and crafted my mocktail exactly to my preference. Excellent garden atmosphere, perfect for a relaxed evening drink.
Nikolina . 2024-08-31
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Kieran was great! Very attentive and offered great suggestions on the drinks.
Ashley Sachs . 2024-08-29
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Kieran (restaurant staff) was phenomenal. Friendly service and great attitude. The Graduate is lucky to have him!
Lanel Menezes . 2024-08-29
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I recently had occasion to visit and enjoy the restaurant atmosphere, my friends and I had a lovely time and all enabled by our waitress Daisy. Nice wine and food all in a lovely setting down by the river in Cambridge. Very pleasant!
Peter Bacon . 2024-08-28
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A very nice Afternoon Tea for two (including one very good dairy free). A lovely setting by the water with large umbrellas to shelter from the hot sun on the day we visited. Service was a little hit and miss, but not a major problem for us.
J M . 2024-08-28
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Had a 5pm slot booked for Sunday Roast and was hoping to order the chicken roast that I had seen on the menu online and had been looking forward to for a few days, only to discover it doesn’t exist on the menu we were handed at the restaurant. I am very disappointed with the false advertising, and if I would have known in advance, I would have gone somewhere else for a roast instead but unfortunately due to the timing everywhere else was shut so our dinner plans were completely ruined. I hope that in the future the online menu will accurately reflect what is available in the restaurant.
chloe s . 2024-08-26
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Extremely pleasing venue. First class food and fantastic service (by Daisy).
Geoffrey Reed . 2024-08-25
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Just had a lovely time at the Garden House Graduate Hotel. Daisy was our fabulous server. Daisy was very attentive and helpful. Thanks Daisy for a great experience, you were fabulous and made our evening very special.
Hayley Dunkley . 2024-08-25
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Great food and fabulous service from Daisy. Would highly recommend the fish main course. Will definitely be back v soon.
Andrew Reed . 2024-08-25
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Fab meal last night! Food and service was great. Our waitress Daisy was super attentive.
Shanan Milligan . 2024-08-25
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We had a sparkling afternoon tea, grilled prawns, grilled chicken on a Sunday afternoon. Food were okay. Afternoon tea is just okay, scones were lovely but sandwiches were dry. It is in a beautiful location as it is a riverside restaurant but for a special occasion it was a disappointment. I reserved for a birthday and asked if they have a cake/slice of cake I can order for the birthday, the server said no they don't have and cannot write anything on it. She just shrugged the idea immediately. She left me with the dessert menu and never came back. Not good for a birthday or a special occasion. Good for a casual afternoon drinks.
kathleenjoy raymundo . 2024-08-20
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Great food and excellent service from Ismail.
Rachel Arnold . 2024-08-17
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Wonderful afternoon tea served in the beautiful riverside garden on a lovely summers day, just perfect. Special mention to our server Megan who was attentive, friendly and went out of her way to look after us and make it special!
Glenn Hindes . 2024-08-17
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Food and drinks were amazing today. Ismail and Eliot really looked after us today!
Samara Khalique . 2024-08-17
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Had a great time with a lovely atmosphere. Ismail in particular offered amazing service. Thank you!
Abdul Khalique . 2024-08-17
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We had drinks on a sunny Saturday and it is the best spot, great to sit in the garden away from the crowds. Ismail looked after us and could not of been more friendly.
Amy Gamble . 2024-08-17
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Had such a good afternoon here. Thank you Elliot, Salim and the whole team for the experience. A perfect negroni and epic herb fed chicken.
Alex Mallinson . 2024-08-15
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Elliot provided OUTSTANDING service as always! The food was good and the young lady playing the guitar and singing made for a great atmosphere. Unfortunately I couldn’t stay longer, but I will be back!
Joseph Fox . 2024-08-15
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Elliot. Legend! Promote that man.
Rob . 2024-08-15
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Came for afternoon tea for two today as they were advertising special offer. My friend and I were really looking forward to it, but what a disappointment. It looked very sparse on the cake stand. 3 tiny finger sandwiches of egg, coronation chicken and cream cheese & cucumber, each, barely filled. Small tart with salmon which the pastry was soggy. The next layer was 4 of the smallest scones, 2 nearly fruit & 2 plain (not even a dusting of icing sugar). Then the top layer was an eclair the size of your small finger, slice of battenberg and a small soggy strawberry tart. So sorry Garden House but your Afternoon Teas are one of the worst we have had. Wouldn't recommend.
Karen McDonald . 2024-08-14
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The food is pretty good especially the whole sea bass without the bone. The service is horrible. We have to waive the water each time and wait for long, ready to order, ready for dessert. We waited for 25 mins just for a simple brownie with ice cream to come. Unbelievable is that they even added a service fee on top of the bill while kids started getting fussy after 2 hr meal which could be completed within 1 hr. I didn't have a chance to read the bill carefully because it is getting late otherwise I will request to remove the service fee, they don't deserve this at all. if there is an option I would give a negative star for service.
Lucy Lucy . 2024-08-07
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Great location, but some of the worst service I’ve had in a while. Stale sourdough, wrong beer, rude/not attentive staff. Wasn’t asked about desserts/coffee and had to go up to ask to pay, removed service charge and no questions asked about why we did so. Shame as lovely location (plus was Monday evening and not busy.)
William Hurrell . 2024-08-06
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Lovely place to be by the river while enjoying the view with a cocktail. I was attended warmly by Vasiliki , always with a nice smile and good energy . My lunch was delicious and fresh . The interior is beautiful, old fashion style . I honestly recommend Garden House . Thank you so much
Maria Almeida . 2024-07-26
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Great atmosfer but poor service and food quality.
FERİDE YILMAZER . 2024-07-25
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Bottomless brunch. This place should have been amazing as the location is perfect BUT it wasn't! Though there was plenty of staff they were not attentive. Our glasses should have been refilled to the point of the staff asking us do you require a top up not us having to ask them and then have to wait! The set 3 course meal was poor, the starter was to share between 2 with 3 pieces of bread and a tonne of 3 varieties of hummus and a few pomegranate seeds. The main was mostly ok except the awful French toast, I asked should it be hot or cold and was told it was ment to be warm which it wasn't, they replaced mine with yet another cold piece. The rhubarb dessert was like a drink as it was runny inconsistency. After about half an hour I felt sick and around an hour after the meal I had to rush to the toilet to actually be sick! I only had less than 2 peach spritz drinks and was not even slightly affected by the alcohol. After I'd been sick we took ourselves outside on the terrace and got some water brought out to us and then my friends wanted a drink and asked for a menu which came and an member of staff passed by and was given their drink order but it never arrived! So poor! I'm 57 years old and have never felt so disappointed with the service and food but especially the service! We did complain and was given a 20% discount on our bill. I'm writing this review on Monday as I lay in bed ill and have diarrhoea. The doctor has been contacted and I'll wait to see if I have food poisoning!
Julie Gardiner . 2024-07-22
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Booked for afternoon tea in the garden at 4pm. When we arrive we are told that the garden isn’t available for tea despite it being advertised and booked on the website. Sat in the Garden restaurant, ambience of a upmarket motorway service station. Tea finally arrived at 4:55 after several reminders and apologies. Food was quite nice but bizarrely a request for a second cup resulted in more water but not another tea bag. Couldn’t stretch to that. Overall experience was crushingly underwhelming. Will never go back. Staff were pleasant but inexperienced.
boatman618 . 2024-07-19
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Went for some drinks in the Garden. After several attempts to get service, nobody served us so we decided to leave and take our custom elsewhere. We bought it to attention of Front Desk who apologised but did nothing else. Unimpressed and disappointed as the place looked like a nice spot.
soapyfish . 2024-07-18
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Our waitress Vasiliki was wonderful and I could not fault her and the service from all your staff was excellent. However the scones, while looking beautiful were hard and probably old, which is big part of afternoon tea. The Battenburg was very good.
Jenifer Dye . 2024-07-16
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Lovely open space with indoor and out seating. Great food, well stocked bar
JBDN Imaging . 2024-07-16
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What a lovely location for a leisurely roast dinner. It was a sunny day so we sat out on the terrace with a great view of the river. Food was good quality and tasty. Our server, Samip, was attentive and efficient.
Fiona Rees . 2024-07-14
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Afternoon Tea - while the venue and outlook was lovely, the scones were not fresh. This was disappointing as they are central to the Afternoon Tea experience. To have freshly baked scones daily should not be too much to expect.
Roam67348947543 . 2024-07-13
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Just had a wonderful time at the Garden House at the Graduate Hotel in Cambridge. Megan was our fabulous server and bartender . I had been here (multiple times) a year ago with this delicious Red Cam gin drink which is no longer on the menu. MEGAN recreated it from my pictures last year and also I tried the new version, Red Cam Sour which was also delicious. The other members of my party all enjoyed their drinks and dinner as well. Thanks Megan for the best experience!! You are a rock star!!! We loved having you help us this evening and hope to see you soon!!!
Jeanette S . 2024-07-12
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Megan was super attentive and looked after us really well - thank you!
Ji Hr . 2024-07-12
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We were very much looking forward to trying the food as we had been for drinks and it was very pleasant, however the service was slightly slow to begin with, the order was taken the starters arrived and although slightly expensive for what they were they were enjoyable, over an hour and a half for our mains where we sent back two steaks that were inedible, the seabass dish was less than impressive with hardly any fish on it and the burger less than impressive nobody came to check on us or came to see about more drinks the service again was disappointing. We had apologies at the end but it doesn’t make up for the experience we had and won’t be returning
Malah Young . 2024-07-04
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Lovely hotel, booked in for one night as visiting University open day. Conveniently positioned for walking to the various colleges. Lovely meal and cocktails from the bar menu and special thanks to Megan for the attentive service.
Graham Baulch . 2024-07-04
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My partner and I had Sunday roast beef followed by afters. Both were very good indeed and the service was also good. We also had a bottle of Chardonnay which was as it should be - ice cold and it was kept cold in an ice bucket!
Anthony E . 2024-07-02
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Graduate Hotel CAMBRIDGE We have thoroughly enjoyed our latest stay at the Graduate hotel Cambridge on the 28th and 29th June. Having stayed at the hotel on a number of occasions over the past three years, although the stay has always been pleasant, the outside dining area had left a lot to be desired - it lacked organisation, was understaffed and at times food and drink offerings were poor. Upon our return this weekend we were delighted to see that the area had been updated, customers are now asked to wait to be seated before proceeding to a table this provides for a less chaotic dining experience. The food offerings were much improved and the Staff were attentive and friendly. A special thank you to Bruno who facilitated are request to change tables when the sun became a little too much. We are looking forward to our next visit. David and Tracy Kirby (We have not left a food review as we did not eat)
Tracy Kirby . 2024-07-02
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The service was nothing short of excellent. Thank you Elliot for the wine suggestion and for accommodating our food requirements. Beautiful food and top class service. Friendly, warm, and efficient. Thank you.
Adrian Griffiths . 2024-07-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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