GAIL's Bakery Soho in City of London, Westminster

A quaint place which serves delicious pastries. Tastes fabulous, soft and lots of flavours. Easily spotted this shop.

We grabbed a scone and a cheese straw here before sitting in the nearby Soho Square Gardens. Gail's has a number of locations throughout London and we find they have pretty good baked goods and drinks. They charge extra if you're dining in and it is extra for each item and this location does not have many seats and there is no toilet. The prices are reasonable and it is surrounded by metros - the closest of which is Tottenham Court Road.

Prima plek om te ontbijten. Ter plekke een koffie +, danwel meenemen naar je airbnb. Ook al ben je niet de enige, je hoeft niet lang te wachten op het behulpzame personeel.

Ho fatto tutte le colazioni della mia vacanza a Londra in questa fantastica Bakery , qualità veramente eccezionale, mi sono proprio innamorato di questo posto. Super consigliato.

We stayed in SOHO for 3 days, a short walking distance from Gail’s. It was recommended by our hotel. They have great coffee, as well as fresh muffins and croissants. I wound up going there 3 times!

Fantastic coffee and cakes. Great service and I was made to feel very welcome. There are cheaper places but it was very very nice

I tried a sausage roll. It is advertised as coming with a tomato relish. I didn’t get the relish so I asked a member of staff to give it to me. With a bored expression she told me “oh we don’t do relish here”. I asked her to heat it. Same bored look. They don’t heat things there. The cold stodgy roll was disgusting. I couldn’t bear to finish it. Then I asked where the toilet was. No toilet. I didn’t actually count the number of seats in this café, but I am pretty sure that there were at least 10 if not more, so my suspicion is that they are actually breaking the law. Given that I am currently struggling with an injury and would find it difficult to walk around town looking for a toilet I was not at all happy about this situation. Next time I am in the vicinity I will go in and count the seats and if necessary report them. The staff are lackadaisical and uninterested to the point of rudeness. AVOID AT ALL COSTS.

I don’t like giving a harsh review but on this occasion I have to. How can it be possible to be running a cafe business and not have a toilet facility for paying customers! Not is this disrespectful, Gail’s aren’t exactly the cheapest place. Is it legal to offer drinks and not provide toilets?

As a Soho girl I’ve become a bit of an expert when it comes to cafe life. I write…think….sip… and reflect daily in my choice of cafe. Gails is only a recent discovery - and I love everything about it. The snacks the coffee and the vibe are all great. But in reality it’s the people that makers the place. Heading this successful ambience is the weekend crew - A trio of three fabulous individuals that cannot do enough. Calm, efficient charming and friendly I was so knocked out by the service had to ask their names. First of all the unflappable Nowshin would make a Boeing 737 passenger feel calm, and nothing is too much trouble for her. Mariyah is friendly charming, and patient. And Yassine is like ‘Cinderfella’. He never stops working: I always come out after a weekend, stint at Gails feeling refreshed, invigorated, and full of beans. Thank you Gails for being there. And thank you wonderful weekend, staff at Gails!

Used to enjoy coming here after a jaunt around soho. Went in there today and was sadly disappointed. All drinks are now served in paper cups, even if you are drinking/eating in — if you can find a seat as there were now only about 8 very uncomfortable, ugly stools in there. The bar stools around the serving area have been removed. The colourful original artwork that used to festoon the walls is also gone. It is no longer an enjoyable respite from the hordes, its now a soulless drink and go establishment. Except you can't even 'go' as they have now closed their toilet to the public! I would rate this place as just 'average', as the service was fine and the coffee was ok but it has to be 'poor' due to the fact that it is utterly ludicrous that a place that serves food and drink to consume on the premises doesn't have a toilet.

I have a weak spot for Gail's bread so decided to grab one while in the area. The bakery is quite small and the number of tables is limited, but otherwise it offers the usual Gail's experience. I was suprised to hear that the bread can't be sliced in this store but managed to deal with it at home.

I went to Gails 3 times in 2 days after trying the Pistachio Cake. It was excellent. Absolutely delicious. We also had baked eggs, croissants and cinnamon buns. All were good but that cake will be forever in my dreams!

After visiting once, we visited every single day while in London. The bakery and coffee are delicious.Too many favorites to list. Don’t miss it!

Great pastries and quiches but on the expensive side. The seating isn't comfortable and theree was no ice left at noon (mind you it was during a heatwave)

Very good food and coffee. Friendl, welcoming staff. The ham-quiche was really tasty. Limited seating, cold and no toilets.

There is flies around and sitting on the food. Next time went in, same issues. Told the staff, they just smiles and said oh they came from outside. I’m like 😳

quick service and fresh coffee, not too many gluten free options however I will definitely be back for cinnamon rolls!

L’assortiment est magnifique MAIS ce lieu est noté « plats sans gluten » alors qu’il n’y avait qu’un muffin chocolat sans gluten proposé sur tout l’assortiment. Rien d’autre, ni oeufs. Donc pour les gluten free, passez votre chemin. Juste à côté, il y a My Place qui propose des magnifiques petits déjeuner avec pain sans gluten.

Très adapté si vous n’avez pas le temps pour un petit-déjeuner brunch avec service à table. Ici service au comptoir mais ça reste humain car assez petit et c’est bon.

Tout est bon, café, viennoiseries, muffins,.... Le meilleur petit déjeuner du séjour ! De plus le manager et les employés sont au top, c'est parfait pour bien commencer la journée.

Wonderful staff, extremely friendly. Fantastic cakes, even though strictly speaking they were closed. Thanks guys for the brownies even if they do give us heart attacks.

Arrived completely jet lagged after 24 hr flight. Booked into The Resident Hotel nearby, where Paolo concierge greeted us and recommended Gail’s after we explained that we badly needed a coffee hit - but we were very hard to please - double shot flat whites on skim are really not “ rocket science” but sometimes impossible to obtain. Visited Gail’s - joined queue at door - always a good sign. Summary; excellent coffee, delicious pastries - friendly and efficient service. Recommended!

GAIL'S is usually pretty good so we came in for a coffee. We know other better places in Soho but we were meeting someone locally. I ordered a macchiato but when the barista made it she simply poured milk onto the espresso rather than spooning on some foam so it was a poor coffee.

After a disappointing experience at the first place I tried in London, i found this lovely little coffee shop. Friendly smiley staff, lovely cake selection, I loved the flourless chocolate cake and a really tasty flat white, made the proper way with whole milk!

Coffee and cake fresh every day. The service was great. The place is clean.they have some delicious coffee and bread .they treat to the costumes nice

Coffee, pastries, breakfast, bread, homemade jams and spreads - all absolutely incredible, every single time. Would recommend.

Lovely coffee and cake well made. Top quality. Not many seats but managed two by the door. Not cheap but worth every penny. Great taste for everything.

A pleasant, street corner café in the heart of Soho, seating is rather limited with a small number of tables inside and a couple of tables outside in the alleyway. It’s only a short stroll from Soho Square Gardens though, so we decamped there. The...

I had a really good experience at the bakery. The food was delicious and the staff was very friendly.

Popped in for breakfast after a recommendation. Have to say the coffee was so smooth and i'm not a huge coffee drinker. I had one of the pastries and it was a great size with great taste. Quick service and friendly staff, glad I visited...

...as most coffee shops had already closed by 5:30 on Saturday night. The coffee was good, the chocolate cake good but the biscuit tasted a bit stale.

My first (and last) visit to Gails. Everything was so much effort to the staff. From smiling to cleaning the dirty table; from taking the order to serving the order. So much effort!! I sensed the staff thought they were doing us a favour and...

Excellent pastries and extremely friendly staff. Highly recommend at any time of the day! I’m so glad we found this place.

Visited Gail's Bakery Soho last (Tuesday) - I was hoping it would be a nice cozy place like with other Gail's bakery in London but was disappointed the cafe was cramped- the table's are not as clean as I would want. The server/ the guy...

I found Gail's via this Tripadvsor page - and am very glad that I did. I met a couple of friends and had an Earl Grey and a raspberry & pistachio bun - all delicious, all lovely - staff friendly and decor well thought-out, given...

Went for a coffe & pastry, nice cinnamon pastry about coffe was the same like a every single coffe shop (no difference between them, so standard) I will not came back only for the price! So expensive I can’t pay 8 pound for no table...

The server did not know which items were gluten free. Turns out of course that not a single baked good was gluten free. It’s 2021 - you should be accommodating gluten free in your menu.

I visited Gail's bakery loughton branch. I ordered 2 slices of toast with a flat white. The toast came up rock hard and the coffee was luke warm.I was charged £6.10 for this . I won't ever go again to this overpriced take on establishment.

After struggling to find a place for breakfast, we luckily came across this quaint bakery. It’s small and cozy, with tables outside and a few inside, and you can’t help but want to hang around to try all the different pastries. It all looks delicious!...

Just got home from the victoria park gails and they forgot to put my cakes that i had paid for in the bag. They rushed the service and were rude. That week i had a burnt coffee from there and the lady was sharp with...

have been bying my bread at Gails for ever. Went in last week and prices had been increased significantly ie 15%. You can buytheir bread in Waitrose for 15% less. Go figure!

I called in here for a breakfast item and when the menu was so tempting found myself eating a toasted sandwich (I went in for a Danish pastry)! It was absolutely delicious as was the coffee. The young man in charge had just the right...

I've been client of Gails for years and unfortunately was "too busy" to notice how tired and overwhelmed their staff appear.Most of them are clearly there 'just for money' and as a result we as customers get a poor vibe from the bakeries. Also I'd...

The bakery is a bit small therefore I bought the cake to go. The cake was very tasty. While being there a strange episode happened. A woman wanted to buy some foodstuff for a homeless person and the man in charge of the cash register...

Visited the soho branch for the first time, had a delicious hot chocolate but was let down with the stodgy porridge. I let a member of staff know who was very apologetic that it was over cooked, and offered any alternative and gave a free...

The offer of bakery is huge! Staff simply super kind. They suddenly make you feel you want to return every morning

And the coffee is not bad either! We visited a few times over Christmas to stock up on juice for the mornings. Very fresh

The best hot chocolate ever. The pastries and scones were also fantastic and we over indulged and order more as the food was so good. Great coffee and the best hot chocolate ever. No issues in providing extra cream for the scones. Don’t miss out...

We had walked past Gails a number of times and decided to try it for breakfast. I ordered the corn fritters and my wife ordered the pancakes. Both were excellent and very fresh. Coffee was also very good. The place has lots of take away...

Very nice stop for breakfast , Italian coffee, fresh products and polite stuff ! Strongly recommended!)) Vegan friendly )

Very good morning start the day. Great bakery and Coffee. We will come again for sure. It is open early so it is an advantage

Understaffed, with stone cold (could have been heated with a candle!) sausage rolls and quiche even having asked to be heated again. Quality food if a fraction of the selection of some of its sister outlets. Underwhelming and not worthy of the Gail's brand. Better...

We nipped in here for lunch after seeing the food through the window. The selection is fab and all the food looks really fresh. The thing that made the visit a bit of a stressful experience was that the delivery of the food was painfully...

Had the broccoli quiche and cinnamon bun both of which were amazing! Small shopfront and very friendly service! They had a generous offering of other delicious bakery as well!

So many coffee places and bakeries now days however after dropping twice in one week they have amazing food but more important the coffee was amazing, no wonder you guys are getting so many reviews from Italians....and the service even though that was 5 minutes...

Great oak milk latte, the pecan brownie, honey cake and strawberry and coconut slice were delicious. Staff very attentive and good baby changing facilities

I love this place! Such great vibes, drinks, and sweets. My experience was made complete by the awesome, kind-hearted waiter, Mattia. He really made us feel like home and welcomes - the world needs more Mattia's!

Great food, delivered with a fast & friendly service. Either take away or sit in. Going by the foot flow through the door this is a very popular establishment.

I visited Gails as I have been past a few branches and the cakes look enticing. However, when I came to this branch there were flies circling the cakes. I asked if there was anything in their kitchen but they said no and their excuse...

One of the best sausage rolls I have ever eaten and my partner said his coffee was the best he'd had in London. The pancakes are also delicious, as is the scrambled egg cream bun. So delicious! The place had a great vibe too.

My husband and I had breakfast here one morning while in London in early September. I had the overnight oat bowl with yogurt, passionfruit, chia and strawberries, along with a chai, and my husband had a pan au raisin. They also have a case of...

Got a slice of the peach crumble which was everything I had hoped it would be. Cappuccino was equally impressive. Space is a bit tight but you can get most things to go. The more formal breakfast menu sounded really appealing.

We stopped here for some pastries etc after becoming peckish, they all tasted good and I would visit again.

Gail's Wewstbourne Gtrove. Went yesterday - Food looked basic factory made. I had a capuccino and it was watery, weak and at that price expensive.I drank half of it only. Cafe layout was nice but that's not what I went for. Arro Italian cafe down...

Just landed at London, wishing for some wake up shake up place, the Coffee blush lead us to the Gail’s place. Enjoyed it much, and also the granolas and tea

Before we left New York, we began to do research of great restaurants and bakeries and Gail’s Bakery was one of our top 5 places we had to visit along with the British Museum and the Churchill War Rooms! While we went to the British...

I can't taste almonds in their almond and chocolate croissants. They weigh a ton and seem to be filled with bread. Pan au chocolate are dry. Both are better in Tesco's. I struggled to slice the sour dough and much prefer the one from Sainsbury's....

Gail's is a micro-chain in London with fresh and tasty food offerings and pretty good coffee as well. However, I was at this location recently and wiped down the dining counter which seemed to have a layer of soot on it. Really a shock. I...

Went to the new Wandsworth Gail's; for breakfast and bread. Yum Yum it was good and dog friendly. Also bought olive bread which is delicious and good value. Very much looking forward to going again.

Great breads, cakes and a small eat in menu make this a great option for breakfast on the go, coffee at any time or special treats Can get very busy in the mornings!

Stumbled on this early morning on google while looking for a place to have breakfast. I read previously about how good their scones were so I was in luck when there was one around the corner from where we were. Small shop, not many seating...

I went to Gail’s in Wokingham to see if I could get some lunch, I felt sure you’d be able to support coeliacs, as you highlight that you can buy your super duper gluten free sourdough..... this was not the case, the staff had absolutely...

Nice coffee and fresh food. This place is very busy but maintains high standards of service. Try their overnight oats - it’s delicious!

This bakery is unlike most bakeries offering the usual breads and Estes . The daily baked fresh breads , muffins , cookies , and the sweet treatss are a delight to eat . The morning hour and lunch hour are the busiest . There is...

Stopped here pre theatre for coffee/tea and cake. A nice spot, busy but we found a quiet spot. Staff were polite and very helpful. Coffee. Tea and cake were great.

A nice little bakery in Soho for a cup of tea, sandwich or a bun. The baked goods all looked delicious.

When my hot chocolate was delivered to my table it had cloth hair and dry coffee stains. Later my slamon arrived my plate had many brown dots after i wiped it it disappeared.

Very Good cappuccino, cakes , cosy place, very clean and nice service. Toilet available. Central location.

They are not reliable. They said first: yes, we do deliver outside London. Then postponed the delivery by a week but took the money and then cancelled. I'm still waiting for the refund. In their opinion I'm only one in thousands. However, no single person...

Had some lovely coffee here and some herbal tea (they have an excellent selection of teas). The atmosphere in the coffee shop was so good we ordered the same again. Staff were super friendly and a credit to the restaurant/chain.

Lovely coffee shop in Soho with lots of sweet and savouries , service is very friendly, great place for a quick bite

Went to Gails St Johns Wood for some Mince pies - left waiting and eventually having spent £37 on a selection these were then unceremoniously dumped into a box that was way too large compounded by a bag that was way too small for the...

Great service! Sakis made sure I had somewhere to sit, recommended the best minced pies ever and his coffee was to die for! Excellent service. I certainly recommend it!

This is my favourite coffee shop in London, I’m just so lucky that it is just next to my work, love it !

My friend and I went here this afternoon. It was busy but she managed to find us a table in the window that had just been vacated whilst I ordered for us. I ordered hot chocolate, flat white and a cheese straw and cinnamon bun....

This was our first morning stop in London Soho area on our last trip. Great breakfast/baked goods. Great coffee. Tiny place and sitting is challenging.Staff friendly. Prices good for London.

Really nice food, modestly quick service, full of digital hipsters appleing their way through work, this is quite a good cafe and one of several in Soho i would recommend. £10.80 for two pastries and two large coffees to take away, which is typical pricing...

Great food but you have to wait for it. Coffee arrives first so can begin to relax. I liked this place a lot and will come back.

I've been to several Gail's because I like their food. However at this particular branch staff isn't friendly or welcoming. You feel that you bother them with your purchase and visit. I would give 5 for food and 1 for service - so average is...

Went by Gail’s Bakery after being recommended their chocolate almond croissant. I do love almond croissants so the added chocolate what could be wrong?? I also bought the maple and pecan scone. Service was great. I did go quite early so the store was pretty...

A really adorable looking cafe that offered some really tasty baked goods and well as good coffee!! Would definitely recommend for a quick morning breakfast!

Lovely coffee, hard to tell the difference between caffeine or decaf. Great cinnamon bun, light pastry, swirled around. If you arrive when the bakery has just opened the buns are still warm! 07.30 weekdays, 08.30 at the weekend.

Honey cake & chocolate cookie! Delicious, nice & cool with air conditioning getting us out of the heat of London. Some really unusual breads, cakes etc

I enjoyed going to Gail’s bakery, and this was no exception. Enjoyed a refreshing cup of tea , as well as a quiche and a cheese twist.The cafe had numerous baked products on display, too numerous to mention, but all looking very delicious.Staff friendly.

Great bakery and lovely staff! With a full range of sweet and savoury delicatessen!! The best scones ever and delicious cakes

I go to buy their breads (now also gluten free), to grab a cappuccino, get croissants for the weekend breakfast and quite often i go to have lunch or a healthy snack after the gym. Those incredible chia seed/yogurt/passion fruit pots are my favourites....just try...

Cute little cafe with great looking snacks/pastries which I unfortunately didn't get to try. The flat white on the other hand was great!

While working in London for 6 weeks, I would start everyday with a coffee, and a treat from Gail's in Soho. The food was seriously fresh, the coffee made precisely as ordered, and the staff were wonderful. I miss them!!!

Having been a loyal client for the last three or four years at their various London stores and a regular purchaser of their excellent breads, I noticed today that the bread loaf prices have been increased dramatically by stealth and are no longer value for...

Coffee is good but they baked goods and hot breakfast options are fantastic. It gets busy in the morning but the French toast with mounds of bacon is worth the wait!! Several locations throughout London, but the soho one is he one we liked best