Based on 184 opinions finded in 1 websites
Based on 184 opinions finded in 1 websites
Nº 255 in 483 in Huntingdonshire
Nº 58 of 109 British in Huntingdonshire
Opinions
Such a lovely local cafe for a cuppa. All the cafe staff are friendly but a laugh with Jane always brightens our day. Thank you.
Molly S . 2024-10-30
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Dear Notcutts, I recently visited your garden centre in Brampton, Cambridgeshire. I was met with a wonderful employee, Gemma, who went over and above to source a Heritage wing back button chair. Gemma sourced the chair over several weeks from another store, arranged delivery to Brampton so I could try it. Gemma, kept me informed of the progress of her searches and getting the chair delivered over several weeks by email and phone. The chair was delivered to store on 24.10.24, I viewed it on 25.10.24 and will be collecting it on 26.10.24. Gemma is an absolute asset to your company, professional, friendly, strives to provide excellent customer service and in my case has gone over and above to provide a truly remarkable outcome. I cannot thank her enough. I’d be grateful if you could pass on my gratitude to her and the CEO Nick Burrows. I believe she deserves huge recognition for her outstanding customer service and for providing a wonderful shopping experience. Kindest regards Leah O
Ski Mum . 2024-10-25
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Very clean and tidy garden centre with a great selection of plants/gifts/food to buy. Houseplant selection especially good. All plants looked healthy and well cared for. Had cheese scone, cake and coffee in the cafe which was very good. Cheerful, helpful staff. Xmas display is in progress, looks very promising. Signed up for loyalty card which is £12 per year which gives 10% discount on everything apart from the cafe, as we spent nearly £100 but still earned 10% discount the card only cost a couple of pounds. We will be back 😊
Susan P . 2024-09-06
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First time we have been since the take over from Frosts. We used to visit regularly when it was Frosts and we wont be going back under Notcutts. We were a group of four and ordered four different meals. One meal was excellent and the other three were very average at best. What really surprised us was how grubby the glasses and the cutler were. When I asked for more folks to be brought out, i waited to speak to the staff member. When she arrived, she was about to drop a handful of folks into a filthy tray. I stopped her and pointed out the filth in the tray, its had food stuffs and thick dust in the bottom. I suggested that it hadn't been cleaned for weeks. She quickly had all three of them taken away as they were all much of alike. When we left after a very average meal, my phone was actually stuck to the table, it was that sticky. We paid £93 for four meals and seven drinks. I would have considered this fair had the food been good and the place clean, but it wasn’t.
Colin D . 2024-07-26
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My wife and I had been looking for a patio furniture set and found a larger version of the one we wanted at Notcutts in Brampton. Unfortunately the store had sold out and we were told after extensive checks that there would be none available until next Spring. Not to be deterred staff members Ange and Pete searched the country and found the only one left in the UK at another store. They with the agreement of the store manager arranged to have this patio set picked up and personally delivered to our home address the next day. The customer service we received was above and beyond and Ange and Pete showed how customers should be treated, and there are many other stores and service providers that could learn a lot from their attitude.
Brian N . 2024-06-10
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Fantastic garden centre, well priced, and great selection of foods and other gifts as well as the cafe, and obviously the amazing plants!
Midlands Foodie . 2024-04-28
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Unfortunately the breakfast was disappointing. Eggs were overcooked and hard for all of our breakfasts fried and poached, which made them inedible bacon was also not great. shame as staff in the restaurant were lovely but let down by the food .
Sandra S . 2024-03-30
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As soon as we arrived Jane went and got us high chairs for our babies as we were struggling with bags. Tracey then opened the closed till for us so we could order breakfast before it ended. They were friendly and helpful and couldn’t have done more for us. Thank you.
Jane doe . 2024-03-28
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We visited yesterday for a spot of lunch ,the restaurant was extremely busy but our food was served surprisingly quickly .food was delicious and arrived hot ,we were served by Jane who was amazing , very attentive and full of smiles . We had a lovely experience followed by a wonder around the Garden centre. Will be definitely back .
Sally W . 2024-03-17
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Firstly, the stack of clean trays were all soaking wet with water running off them, as were the glasses next to the water machine. We ordered sausage and mash, and the toasted cheese and tomato ciabatta sandwich. The sausage and mash arrived without the crispy leek and carrot topping which was flagged up to the waitress. She informed us, after checking with kitchen staff, that they had run out of it (this had not been mentioned when we were ordering). My friend then asked her if an alternative vegetable could be provided. After another visit to the kitchen, we were told that other vegetable would take too long to prepare (this turned out to be untrue as, after raising the matter later with a supervisor, we were told that other vegetables are always readily available). My ciabatta was pale, tasteless and soggy, looking like it had been microwaved rather than toasted. Anyway, we were offered a cake by way of an 'apology' which we declined. A horrible meal and such a shame as meals, when it was Frosts, were always of such good quality. We definitely won't be going there again.
John B . 2024-03-14
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Had a wonderful meal at notcutts today. Was served by the wonderful Jane, service was amazing and the food was delicious.
Matthew C . 2024-03-13
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What a lovely place to pop in for breakfast/lunch or just for coffee and cake. The scones are the best I’ve ever scene. I was greeted by Jane and Ness who had the biggest smile and made every customer feel like they were the most important. I will recommend this to everyone and will 100% make this a regular place to attend.
Niall O . 2024-03-12
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Just called in for a quick snack as were running late after leaving the hospital. Not a good start in the car park as three of the six blue badge disabled spaces were taken up by cars that were not displaying a blue badge so we couldn't get a space there. The "standard" car spaces were further reduced due to a coach parking along a whole row. When we entered the restaurant there were numerous tables piled with dirty crockery and detritus and few vacant tables. Not a good first impression. There were only six trays at the beginning of the counter and I had to get down to the fifth before I found a clean one. My wife said her cake was nice but the sausage roll I had was greasy, had little flavour and was unappetising.
bodie1952 . 2024-03-11
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Great food and great service. Jane was serving us today and, as always, she was very helpful and very friendly. A pleasure to deal with and made sure we had everything we needed. We keep coming which says it all
Warren G . 2024-02-25
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We regularly visit Notcutts Restaurant in Brampton. We can't recommend it enough. The food is really good, but it's the staff that make this place. They are all, without fail, the nicest and most helpful staff anywhere. Nothing is too much trouble. It's always busy whatever time we go. The sign of a really popular place.
Juli S . 2024-01-11
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Very good Christmas cream with very good service. Good choice of sandwiches, sausage rolls, quiche, scones and cream with jam, mince pies and. .... trifle!
Brian R . 2023-12-09
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My friends and I came for a Christmas afternoon tea in one of the igloos and had a really lovely visit. The food - lots of different sandwiches, a stunning almond and cranberry scone with jam and Rodda's cream and assorted little cakes and a mini trifle were really delicious. One of our group is vegan and a great alternative tea was provided with provencal sandwiches, Indian bites, a mushroom bruschetta (delicious!) and lots of mini cakes. The restaurant manager looked after us so well and kept us plied with fresh tea. We would thoroughly recommend Notcutts at Brampton as a venue for a get-together!
vickya265 . 2023-12-09
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My friends and I have just thoroughly enjoyed a Seasonal Afternoon Tea at Brampton Notcutts. We opted for a pod which was decorated for Christmas with a great heater and furry blankets if we needed them. We had a vegan tea for one person which looked delicious and was rated highly. The rest had the seasonal tea which consisted of beautifully fresh and tasty sandwiches, a sausage roll, scone jam and cream and assorted cake. Fortunately boxes were provided to take home any items which we couldn’t manage! The tea flowed constantly and the staff were attentive and most helpful. We would all recommend this as a delicious treat.
Ali181056 . 2023-12-09
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We regularly visit for a morning coffee and are never disappointed. Despite being particularly busy today, Jane (Dowling) provided us with excellent service. I felt she went the extra mile to make our visit memorable, as she does every time she serves us.
mysti1990 . 2023-12-05
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I had to return my food twice before the order was correct. The sausage and mash was delicious when I finally got it. My friends had the chicken which was very dry and they found cling film under it. Complained to a member of staff who was rude and rolled their eyes at us. We all were given free cake, however, I feel that we should have been given a discount off our bill as the food is quite expensive. Not sure if I’ll be back to eat.
Sherpa52956977745 . 2023-11-19
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Had an amazing breakfast in Notcutts! Staff were so friendly, food arrived promptly and all tasted delicious! Will definitely be going back
Lucie L . 2023-10-23
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We popped in for a quick snack before going to look in the garden centre at the Christmas bits. I had the cappuccino cake and my partner had the brownie. Both were delicious! We were served by the lovely Jane who was very helpful and...
PeteJames5 . 2023-10-22
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Our regular Friday breakfast visit, and as always lovely English breakfast, delicious fruit scone & great coffee. Dog friendly - always important to us. Friendly & helpful staff - looked after today with a smile by Jane.
611jaynep . 2023-10-20
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Just to say we thought the Christmas Display was wonderful! Especially the striped cow with red wellies! 😁
christine m . 2023-10-20
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Such a lovely little garden centre. Everything you would expect. There is a real magical feel in the air at the moment with all of their Christmas bits & bobs making an appearance. Be warned you will want to buy everything! We stopped a while...
Jet94x . 2023-10-20
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Popped in for a pot of tea and a cake ( which was delicious by the way). I was served by a delightful member of staff called "Jane".she was from Newcastle and she had brilliant sense of humor also was polite and very helpful.she helped...
Adrian H . 2023-10-18
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Stopped here for lunch in the way to Huntingdon racetrack. My wife had the Chicken Tikka Jacket and I had Superfood salad with Halloumi and Indian spiced potatoes. Fantastic meal, no squeaky halloumi but nicely grilled and tasty. Beautiful salad all fresh ingredients and plenty...
274grahama . 2023-10-18
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I would like to take this opportunity to thank the whole restaurant team at Notcuts Brampton and in particular to Jane who we have always found to be very professional and who goes over and beyond to make every experience special. A credit to the...
nfawkes1 . 2023-10-13
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Lovely restaurant, very good choice. Wood table was "sticky", need a deep clean. Lena and Fern on the food counter we're marvellous. David & Viv
David T . 2023-10-13
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We popped in to buy some plants and found the staff very friendly and helpful, their prices were very competitive to other local garden centres with the added bonus of the great quality of the plants on offer. The restaurant is also worth a visit...
Cotswolds_03 . 2023-09-17
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I have to say, that my expectations started from a pretty low point. This is because the restaurant experience in most other chain garden centres has been pretty dire. No names, no pack drill, but you know who I mean! On entering "The Kitchen" at...
guy19572016 . 2023-08-25
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Food and service was excellent and they have plenty of HP sauce! Good value, busy but can always find a table.
Chris C . 2023-08-19
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We had a great visit to Notcutts in Brampton for some delicious coffee and cake. Delsie provided excellent customer service and was very friendly; an asset to the Notcutts group. Would definitely recommend a visit, we will be back again.
Jonny W . 2023-07-25
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My wife and I have had lunch here several times recently and never been disappointed. Today she had the red pesto chicken jacket and I had the super food salad with halloumi. There was a generous amount of chicken in the jacket and the halloumi...
274grahama . 2023-07-06
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Positive - had the best cream scone I've had in a long time. Negative - it was a very hot day and the the restaurant was uncomfortably hot inside. I have been here for breakfast/coffee many times and had never felt uncomfortable in hot weather...
_beesonamanda . 2023-07-04
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Lovely food, even better staff! We had a lovely lady named Lena serve us and she really couldn’t do enough! Really smiley, friendly & helpful :) we’ll definitely be returning.
BFG94 . 2023-06-18
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A great lunch experience at Notcutts cafe on Friday. From the service (Elisa) , the delivery to table (Jacky) through to leaving the cafe and speaking to Fern. The menu has good choices, and the food delicious. We will definitely return.
U8169BHbarbd . 2023-06-12
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Excellent breakfast and personal service. Vanessa made my coffee and my day. Fern not only looked after the service but gave excellent advice. Clearly staff who enjoy their jobs and bring a smile to your face
Passport20006555647 . 2023-05-24
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Visited again today for lunch with my wife and daughter,service and food were excellent especially Jane who served us couldn’t fault her nothing was to much trouble for her.smile and attitude was fantastic.
F117ZQdavidc . 2023-05-21
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This is a lovely garden centre, and very local to us so we are quite regular visitor. On our last visit we decided to combine it with breakfast in the restaurant. There was a good selection of options, and the food was lovely - fresh,...
Coastal595066 . 2023-05-20
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I popped in for lunch with my wife today and we both enjoyed the salads we ordered. Lena and Jane who helped with our order were really friendly and upbeat. This was far better than the typical garden centre lunch we have been used to...
Lew B . 2023-05-19
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First time visiting and we had a breakfast. Food was amazing and all the staff were lovely and cheery. We were served by the “northern lass” Jane, who was very attentive and smiley. We will be back for more breakfasts and to try the rest...
Anotherlove0106 . 2023-05-19
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We were served by Lena and Yvette today very quickly and excellent service friendly and very polite, the food arrived very quickly and was delicious,
rosemarie s . 2023-05-19
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I have been a regular customer for many years. Sadly, this seems to have recently become the Jane appreciation show so would like to point out that ALL the restaurant staff work very hard to provide an excellent service.
T A . 2023-05-17
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My husband and I went into Notcutts for lunch today and cannot fault the experience, all staff in the café are very knowledgeable and happy to help. We were served by Jane and her colleagues Vanessa and Lena all of which were very friendly and...
Daydream434896 . 2023-05-16
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We had a casual look around then had breakfast.The food was great and the service form one individual Jane, was exceptionally good very helpful and polite member of staff . She made our eating in experience very enjoyable. We will be back again . J.pickering
John P . 2023-05-14
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Fantastic breakfast, got me ready for my day. And the woman on the counter Lena, was friendly, chatty and helpful and made the experience even better. I will certainly be visiting again at my next convenience. Thank you very much
jackaK1306PV . 2023-05-14
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A lovely breakfast and reasonably priced. My poached eggs were cooked to perfection which rarely happens in other places. It wasn't too crowded when we went so the atmosphere was calm and restful and was made all the nicer by Jane. She served us with...
Susie R . 2023-05-10
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Our regular haunt. Always a good meal or cuppa. Lovely service today from Jane. Really looked after us.
Jonathan L . 2023-05-08
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Such a lovely lunch, had chips with a cheese & ham sandwich and it was all delicious. Had really wonderful service from Jane - thanks so much for looking us so well!
Ashlee K . 2023-05-05
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Lovely garden centre. Had a great sale on and me and my partner bought new jackets half price and lots of Christmas things up to 70% off. We ate in the cafe and the food was good and the staff are so helpful and friendly great customer service.
Julie A . 2021-01-02
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The perfect garden centre. Plenty of healthy plants, lots in the shop and a good cafe with friendly staff. Excellent value breakfast.
Stuart H . 2020-09-16
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Definitely recommend Frosts of Brampton, restaurant area very good (all PPE etc in place), friendly , helpful staff . What's not to like about it. My favourite garden centre.
joanie1957 . 2020-09-16
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We had been for a walk earlier in the day and called in for a coffee. Unfortunately some customers have no idea what keeping 2m from others means. Staff intervened at one point to get the message through. It worked. Really nice flat whites and a muffin. We wandered around the garden centre and having been here several times before noted that the prices of plants are very high. Nothing’s changed. I never buy plants here as they are much cheaper at other garden centres. We did buy a few items from the shop as they do have some nice things about.
J7649VYmiken . 2020-08-24
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Cafe, food and staff amazing Visited as a family as we are in holiday nearby. Went for lunch, food half price for help out eat out. So nice the food we went again for breakfast! Not only was the food amazing the staff and layout for Covid to keep us safe is amazing!
clairelear . 2020-08-04
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Been here a few times to get the plants for the garden. The quality of plants are very good but as to date only a small collection available. We decided to have lunch here as the restaurant is now open and I must say it did not disappoint us. All fresh and delicious. Will definitely eat here again. Give it a try
JEllerby6 . 2020-07-28
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Although I say it's over priced, I do actually visit fairly often.We often take a walk over to Frosts to visit their café which offers a great range of refreshments and cakes etc all at a typical garden centre inflated price. However, I have never been disappointed or dissatisfied with the quality of the food and drinks served.The seating area is ample, it's always clean and tidy and there's a little play area for the kids, in the summer there's a fantastic sand pit in the garden which the little ones love, there's also plenty of outdoor seating too I've never actually bought anything from the garden centre... I did look at a hose once but it was 2x the price of amazon so I left it.Overall I can highly recommend the cafe, so long as you don't mind the prices. I will continue to visit, especially for the fancy Xmas hot chocolates and sausage rolls No photos this time I'm afraid.
RichBish89 . 2020-02-23
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Visited Frosts with my wife for coffee and a snack. We then walked around the garden Center with our dog and made several purchases of plants and reduced priced Xmas items. Frosts is well worth a visit and bargains are there to be had. All in all a very enjoyable visit and the staff are extremely friendly and helpful
49peteh . 2020-01-16
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Lovely cafe with a simple choice of snacks, hot meals, sandwiches or cakes. Pleasant staff too.Has 2 separate queues, so if you want a meal, you don’t have to queue behind the hoards of latte lovers...
JS_in_Bangkok . 2019-12-28
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We’ve come for the last few years for the winter afternoon tea close to Christmas. The food itself was a smaller portion than in previous years which makes it a tad on the expensive side. Lovely sandwiches and cakes and good service. Unfortunately a couple of hours later and all through the night, my husband and i have had d & v (can only think the food may have been left out?) My children had the childrens afternoon tea and thankGoodness are unaffected.
pinkrose30szb . 2019-12-24
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As a regular visitor one of my local places to visit. A good place for gifts!The garden centre has recently had a facelift. As well as the Garden Centre which sells excellent range of plants. The Restaurant service good food and snacks can be had at the Coffee bar. I have also been there for Breakfast.
jodD4335HK . 2019-12-20
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Only visited the cafe for breakfast. Food was fresh, coffee is pleasant if a bit mild, staff friendly and fast service. Reasonably priced, and way cheaper and less complicated to navigate than the Frosts in Willington, Beds.
Lara P . 2019-12-18
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Visited the garden centre today Saturday lovely Christmas decoration and decor cafe very nice too the down side was the garden centre was very cold no heating whatsoever if you want customers put the heating on
cmandjm2016 . 2019-12-14
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Since our last visit to this garden centre there has been a massive improvement. We didn't have time to visit the cafe but we were very impressed by the garden centre. Lots of nicely displayed healthy plants for Christmas presents. Plenty of free parking.
warboys . 2019-12-05
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no sandwiches cake overpriced drinks ok but cant go wrong with them can you ??trays absolutely filthy could not find a clean one amongst a huge pile of them .the rest of the garden centre is fabulous thats why we travel for 1and 1/2 hours from norfolk but next time will bring our own food and eat on the way !!!
norfolkgardener . 2019-11-24
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This restaurant is vastly improved by the new open look and the food choices with a new and very friendly chef.We meet here often with my mum and dad and have had various levels of service and food in the past.This time we all had loaded jacket potatoes with salmon and prawns in a white sauce with lovely hot, beautifully cooked vegetables.It was just delicious. And we told the staff that it was great too. I'm a great believer in handing out spoken bouquets when deserved as well as brickbats when it's not so good.This was all good.And we're back again this weekend with more of the family to celebrate an aunts birthday.Keep up the good work Brampton.
bridalbouquet . 2019-11-05
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Call in here quite often, great for a cuppa. Scones used to be good but not so lately. All the cakes also look delicious but seem to lack in flavour.
swhite917 . 2019-10-09
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My wife and I stumbled across this when my daughter and her husband were stationed at RAF Brampton .We live in Saffron Walden but come here 2 or 3 times a year always end up buying more than we need ,greatselection of gardening products staff are always helpful and go above and beyond doing what they need the .We nearly always have a coffee on cafe neverhada problem always busy and staff very helpful ,mainly criticism is we need one near to us .But apart from that always enjoy visits thoroughly recommended it
Titaniumx20 . 2019-08-31
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We visited Frosts on Tuesday, seniors lunch day. Two courses for £7.95 and it was amazing! Basically it was a roast dinner with all the trimmings but sausages with onion gravy instead of a roast. The platefuls were generous and the quality of the food excellent. Well done Frosts, please keep it up. It is worth the journey from Peterborough.
HDCambridgeshire . 2019-08-22
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Been having Sunday lunch at Frosts Brampton for quite a while. Used to recommend. Sadly the service and food choice has gone down hill. They just can’t cope with the Sunday Service. Staff just don’t seem to know what they are doing. Completely disorganised.Waited ages to be served. 1 person doing dinner, drinks and taking the money. Waited ages for our drinks so our dinner went cold. Child portion size for an adult Sunday dinner. We arrived at 1.30pm the other day and they had run out of the main meat, My husband got 2 sausages instead!! That’s a kids size. For me I used to get a nice side salad & coleslaw with my jacket potato.. last 2 times just a handful of lettuce leaves. Won’t be visiting again in the near future.
Alison A . 2019-08-19
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Staff just can’t cope on a reasonably busy Sunday brunch! Absolute chaos, long wait to order , ran out of white baguettes (only realised about 10 mins after our order), long wait for our order to arrive on brown rather than white bread. Don’t bother if you want a relaxing bite to eat, it’s hard work!
A9646BJmattc . 2019-07-21
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A welcome stop for tea and lovely cake just off the A14/A1
bernardp408 . 2019-07-04
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Visited as a handy place for a business meeting. Was there at 9am so it was very quiet and only had a pot of tea but the service was excellent and the lady on the till was very friendly. Not a massive place but very well kept and some lovely gifty items.
Cake2668 . 2019-06-18
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It was my wedding Anniversary so we thought it would be lovely to have Sunday lunch at frost garden centre .
Appleeater21 . 2019-06-16
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Went here Saturday afternoon for tea and scones. Were served fresh scones from the oven, very nice, worth the wait. Nice setting sat outside in amongst the plants.
chris_stevens491 . 2019-05-26
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I had mushroom tart and my wife had salmon fishcake, but the only vegetables offered were boiled potatoes, broccoli and cabbage, a rather strange combination, I think these
Roy33F . 2019-05-09
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Live just over the road so visit constantly for a coffee and a cake with friends, lunch with family or just shopping for flowers, seeds, toys, kitchenware ;)
Unique001 . 2019-04-14
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Stopped here for a coffee on the way to friends. Drinks were good but service was slow. However the actual garden centre is lovely with a nice range of things.
RubyBHound . 2019-04-13
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Visited today the service was not up to standard
grahambX6727OF . 2019-04-02
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We live nearby and this has become a favourite of mine. Amazing fresh scones, great coffee, good roasts on a Sunday, relaxing environment for a chilled sit down. Garden has opened now and so grab a sunny day and your sunnies and sit outside amongst the flowers.
LollieCj . 2019-03-24
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We visited today as we always do every two weeks and have done for the past five years . Only to be informed that filled baguettes had been removed from the menu ? The prices have also gone up and you get a lot less for your money . What has happened ? It’s not for the better and therefore we will be going else where for our lunch and gardening supplies !!!!!
janeymaba . 2019-03-14
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We went to Santa’s grotto today to visit Father Christmas. Although it seemed overpriced Frosts have a good reputation so it was worth the gamble.
campervangirly . 2018-12-15
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We brought my mother in law here for lunch. We all had toasted sandwiches. The filling was sparse and they were very squashed. They came with a small amount of salad and a few crisps (Not the coleslaw on the menu). To ask £6.95 For this is an insult!
Daisyandcarol . 2018-11-19
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The title of this review just about says it all. Nice selection of fresh leafed teas and some of the cakes had me tempted to break my healthy eating push. I did resist, but only just! This is a big airey cafe area within a popular garden centre, but on a day with awful weather, it wasn't overly busy when I got there. However, spotting an empty table (and there were lots of empty ones) that wasn't piled high with dirty crockery was quite a feat. This gives an awful impression. Added to the painfully slow service, I. Old see that not much improvement has been made. Clearly the management need to look at staffing!
paultheposh . 2018-10-14
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Went here for afternoon tea for hubbys birthday and it was lovely. We've had a few bad experiences with afternoon teas recently but this was well worth the money. Service was also great, we had our toddler with us and they gave her several juices (which weren't included in the price). Only small niggle would be they didn't bring us spoons to eat pudding with/for tea and we had to ask them to refill hot drinks.
sareyg2018 . 2018-09-14
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Overcrowded environment, staff looked miserable not wanting to be there. Hardly any clean tables available to sit at and when we asked a staff member nicely to clean the table she looked slightly annoyed walking off only to come back around 10 minuets later lazily wiping the crumbs off of it.
annahB7704IW . 2018-08-28
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This is a nice place to go for a meal or just a cup of tea. The place looks good and there is usually a good choice of fresh food on the menu. The staff are profession and friendly, especially Lara who was very good. I will come again.
JimB3513 . 2018-08-07
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We met up with friends for coffee at Frosts Brampton. They had a great selection of cakes and coffees. A very comfortable seating area and a great outside area. A lovely garden centre - well worth a visit.
Rosemary C . 2018-08-05
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Nice Garden Centre and from what I accessed of the shop very nice. My wheelchair couldn't get into several areas due to displays being too close together. In particular children's toys and books, as being in holiday I was looking for a gift for my 4 year old grandson at home. Outside are mostly great but at one area where a large water creature was there was a thick hose that I couldn't get over to see the feature.. The one time I get a bit of independence in browsing in a shop where I manage to self propel myself.. I needed help which was most annoying and access issues were witnessed by other members of the public..which i felt embarrassing. After a browse through the Centre we had lunch in the Cafe which was nice except again access the way in was blocked by a table with a cake display on it so I had to try navigate between display and people waiting in queue for coffee and came I think. Cake display was situated under a window on a scorching got day in an area not refrigerated possibly poor choice of situation.
eh00dh . 2018-07-12
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A friend & I called in here at the end of the day 4pm for a drink & cake. The restaurant/cafe is spotless and the staff at first were friendly but clueless when I asked about vegan options they really didn’t seem able to suggest any options other than muttering “ not sure “ eventually saying they would go and ask in the kitchen. The answer eventually came back as no and I was offered a naked bar which was frankly pathetic. One young member of the team thought it was amusing enough to mock the request for vegan options and thought it was some kind of joke! I was tempted to refer him to peta articles in the way animals are treated but I felt someone who demonstrated such ignorance for other people’s choices in food would be wasted. This young mans attitude really lets down the team here. People serving food in any establishment should have a basic knowledge of dietary options and be respectful of anyone’s choices regarding that choice. The garden centre is very nice and I would go back again and hopefully have a better experience.
301gh . 2018-07-03
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Not one of these mega-mega garden centres although it does sell a lot of the usual big garden centre stuff like soaps and garden furniture and ornaments etc. etc. but mainly plants. The roses seemed expensive compared with the fantastic tree nursery (which you will find just up the adjoining lane with a small sign, that place had some fantastic roses at less than half the price than here). HOwever I got some unusual petunias at Frosts and the plants were well cared for and you can get pretty well anything you want there in a convenient way.
Reflectorgo . 2018-06-21
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After a good Sunday lunch here last week l was taken for a Father's Day treat today. However it was a disappointment, they were ten minutes into lunch service and had ran out of roast pork and roster potatoes, l would normally have had my second choice of chicken but it looked well underdone with pale skin, blood visible in the breast meat, on asking when the pork would be restocked along with the potatoes we were informed ten minutes for pork a couple of minutes for the potatoes. We opted to order the roast pork and wait the ten minutes or so, more than 30 minutes later our meals were served, l would have preferred some honesty from the serving staff as one of our group had finished his meal before ours had arrived, plus we had finished our drinks aswell. This has definitely put us off going again for a while or not going on a weekend as they cannot manage the surge in diners.
Terry252 . 2018-06-17
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Very nice afternoon tea! Was very good service, lots of food ! Was very reasonably priced . Would recommend this place for a big group of friends . Nice homemade cakes. U have got 2 book .
A TripAdvisor Member . 2018-06-11
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Last time we visited everything was excellent,but today with several friends visited again only for sandwich and cake,service was lousy,took ages to get served,appears staff didn’t want to be at work,every thing appeared to be an effort.
_david2carter . 2018-05-17
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This was very much a case of coffee and cakes as part of a trip looking at garden furniture, so I won't be able to comment on main meals etc. What I can say is that the coffee was OK and the cakes OK. Nothing special. The service was rather slow and their seemed to be a reluctance to getting tables cleared. Somewhere I would go again, but perhaps being busy on a weekend at this time of the year should be predicted and adequate staffing in place.
paultheposh . 2018-05-12
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Wonderful afternoon tea - dainty sandwiches and tartlets, warms scones and plenty of cake for 2 too much as we had to take some home
Andyhaverson . 2018-04-22
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Visited for breakfast and had the traditional. The sausage was lovely. Would have been good if toast was included rather than paying extra.
Francesca J . 2018-04-10
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A nice little garden centre full of gifts and niknaks although I thought they were a little pricey.The plants were of good quality and staff helpful.We found the cafe homely and enjoyed the best scone I've ever tasted!..they do afternoon tea which looked very tempting..the tables were well laid and inviting.
Belinda B . 2018-02-27
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Visited Frosts of Brampton last week and was disgusted with the standard of food, and the standard of non cleanliness. My friend ordered a hot sausage roll which was dripping in fat and the pastry was not cooked. All the sliced cakes are dry and stale and the scones are like bullets not at all fresh. The restaurant was packed being half term so all the tables were in use, found a table and asked the staff to clean and clear away previous crockery etc but there was food all over the floor around the table and no one bothered to clean it. This is not the first time I have noticed the staleness of the cakes, the only thing I would anticipate having is toast. Having now seen the standard of the some of the hot food I would not attempt to ever have it myself.
trish468 . 2018-02-22
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Was looking forward to the salmon fish cakes. However, due to demand one hour waiting time at 12.45. Had instead baked potatoes with beans. As a rule we don't really find these good value for money. Although to day 2 for 1. Service was very chaotic today!
happyholidayer30 . 2018-02-07
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207 Opinions
Went on a Sunday,great service,great atmosphere great beer Ryan the new owner has made a big difference. would recommend. Sunday lunch highly recommended well done to Ryan and all the team
1742 Opinions
Gteat pub and excellent service. Visited on a Tuesday lunchtime. We had meat pie and veg and fish and chips which were cooked perfectly and served promptly with a smile. We had our dog with us and I have to say he was fussed over, given a blanket and toy to play with and lots of treats. The bar lady was very kind and friendly, moving tables together for our benefit. Would definitely recommend this venue.
2 Opinions
good varied menu ,helpful staff & management. wide range of drinks at the bar. This pup is now known as the COACH HOUSE !
185 Opinions
A gorgeous country pub, which has been renovated to an extremely high standard. Beautiful decor and a cosy feel, plus delicious food! The staff were really friendly and accommodating towards my son’s allergy. We will definitely visit again!
99 Opinions
Now reopened (Under new management?) with new furniture and a return to the quality and welcome of the past. When originally opened, the cafe offered a lovely "family feel" with excellent service and quality. The cafe had slumped badly in the quality of the experience in recent years, after a change of owners, and my previous visit had been quite unpleasant, so it was VERY refreshing to find a smiling welcome, rapid service and excellent coffee. The new tables are perhaps less rustic than the previous versions, which has lost a little of the atmosphere, but the cafe is scrupulously clean and retains the previous layout. The seating area is quite small and if you are planning to lunch there I would say that booking is essential. It does get very busy at times. The food is reasonably priced, though not "cheap" and the quality was excellent. Attention to detail has made a huge difference to the offering and it is clear that the bad memory of the past has been banished.