Frieda’s Tearoom in Winchester

Food was really below the average, particularly this location. Please avoid duck dumplings tasted awful. The manager was not very professional and did not understand and accept our feedback. Poor service.

Lovely breakfast. Jack was our lovely server. Excellent service.

Goodbye to the worst Italian restaurant I have ever visited. Two years ago it was a great venue. Two weeks ago it was a disaster. A waitress was spraying chemicals everywhere while I was eating. Before I had finished my main course a waiter started sweeping beneath my table. He then told me that if I wanted a dessert I was too late because they were closing. When I entered the restaurant my greeting was : 'We close at nine, so you need to get a move on'. Other diners were receiving the same treatment, and in 20 years of eating out I have never witnessed such unprofessional behaviour from staff. Today it closed permanently, and good riddance to it.

Deeply disappointing. Staying here for a very special reason. The welcome bottle of Prosecco was nice but the glasses were filthy. Went for dinner - awful! Dirty table, bar covered in used glasses, staff lovely but completely rushed off their feet. There was nothing on the menu that I wanted, settled for the smallest tiny slice of salmon ever, the bread part arrived after I had finished. My husband’s soup was not as hot as the bowl it came in. Main course of plaice was ok but the accompanying vegetables were overcooked and just nasty. Lots of other people in the bar area are still waiting for their food over an hour after ordering. We are staying two nights and will find somewhere else to eat tomorrow. Such a shame

From personal experience. I went to Costa due waiting for my friend to kill the time. Because I work for Costa company I had a company card with 50% off the price. I had been told they don’t except my company card,but instead I ‘ve been ask for Costa points card . I said I work for the company,so I’m not allowed to have this card . Where is the logic. I feel very disappointed