Friary Mill Bakery, Cornwall Street in Plymouth

Disgraceful, never again. Been eating and drinking there for years. Took family there for an evening meal. Having spent over £200 pounds, at 9:15 we were told they weren't serving any more drinks, as they were closing and we had to leave. No apology and the member of staff walked away while we were speaking to her. This was entirely unprovoked, we had been quiet and polite all evening. It was purely because it had gone quiet, and most customers had left, not surprising if that's how they treat people.

There are now two eat in coffee and snack shops in this terrace, both doing well but to the extent that at peak times they can be full. That and the pressure on parking places means that you can be stuck and hungry but that’s where Friary kicks in because they do still have a good range pasties etc, sticky buns slices and all the rest. No wonder there is often a queue.

Ordered food and drinks online the drinks came out fast,it took over 20 minutes for the food to come out and some of the food was cold. We complained and sent some back we waited another 25 minutes started to eat and the prats on the table next to us thrown something on our food. The staff wasn't really bothered but one member of staff was very sorry but she said she was arguing with the kitchen staff

We bought fish and chips and sausage and chips as a takeaway last night. The chips were raw looking and disgusting. My husband ate his fish, the rest went in the bin. Biggest waste of money. I ended up making some toast instead! What has happened to this place!

My goto Hotel & eatery when visiting Plymouth for business.