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3.0

Based on 30 opinions finded in 1 websites

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Nº 504 in 655 in Greenwich

Nº 76 of 87 Other cuisines in Greenwich

CUSTOMERS TALK ABOUT DISHES WITH..coffeecream
Score
OpinionsNoteTripAdvisor303.0

comment_iconOpinions

AMAZING quirky spot. The coffee and gelato were amazing. I also had the brownie, the best brownie I have had in a while. I will definitely be going back. Staff were friendly and attentive.

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Nadia K . 2024-08-12

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This spot is very beautiful, clean , amazing vibes and great food as well as great customer service and the food was very good

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Tharnikan K . 2024-07-01

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This is an awful place. I arrived with a friend at around 8PM for a catch-up. 10 minutes in , they try to hush us out on the premise they need to clean the place and we are in the way. The website says they close at 9. However, they insist they must go home and are hungry themselves and as its their business force us to leave. No care at all for the customer. Drinks were also very overprices and tasted awful. They were also much smaller than they first seem on the menu. Would not recommend- terrible place-do not visit.

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Jeff B . 2024-05-01

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I have been a frequent customer of this place for more than a year now. Always enjoyed the food and coffee and recommended this place to friend that live local. I also have been collecting stamps on my reward card. This afternoon the cleaner (or could he be the boss of this place!?) apparently had some issues with his hoover and he chose to come to me and abuse me verbally. Working on my work laptop and sipping slowly my cup of coffee, I was told I should not have come here but the library. I asked if he’s kicking me out and he just replied “yes and you’re not welcome here”. There was still coffee in my mug. Reported this abusive language to other staff in the shop but I wasn’t taken seriously by anyone. Absolutely ridiculous behaviour. If you don’t like people spending time in your shop, make it a policy and don’t pick on a single woman to bully. You could have asked me to purchase another drink or anything if you think I hadn't spent enough. Will never return.

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POUlui . 2024-05-01

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Went to the venue with my 2 month old daughter prior to ordering she pooped and it went in her clothes so I needed to return to my car for a change of clothes. As I was leaving staff where very rude I said I was going to change the baby and return. He said he didn’t care and I had to buy something. I normally go once a week for lunch but I will not be returning. Awful customer service

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jake . 2024-04-17

MORE AT TripAdvisor

Lovely place. Great food, decor and staff . I came with my children and they loved their crepes and smoothies! Slightly pricey but would definitely return.

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Hannah A . 2024-01-29

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This place is amazing for coffee and desert. The cakes and coffee was very special. The staff were professional with taking care of us. Nice clean environment. Very good ambiance

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Jigna P . 2023-10-20

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We ordered 2 Eggs Royal. A pot of tea and a coffee and a serving of toast. You have to pay for the food before sitting at the table. Would prefer to order food and then pay at the end. Everytime we wanted to add to our meal we would have to get up, order and pay first. The food and service was good except for the serving of toast. £2.85 for 2 slices of what seemed like normal everyday slices with butter. What a rip off. If I had known this when paying , I would have not ordered. It. Made the comment to the staff but it felt that the feedback would not been taken on board and the blame went to management. The staff could not do anything. As it was a hot summer day, we wanted to have an ice cream too. But after the toast fiasco, decided not to. Next time i will be weary of what i order.

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Sajida T . 2023-06-25

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Went here with two friends for coffee and a catch-up. The staff are very friendly and helpful. We ordered and paid for our drinks and went to find a table, The drinks were delivered to us a couple of minutes later. After a short time we decided to order some food but to do so we had to get up and go to order and pay for it, which we did. The food was then delivered to our table. Later we wanted a further drink and again had to go to the counter, order and pay before the drinks were delivered! It's a lovely place, very clean, nice atmosphere, excellent food, etc., but we felt it would be so much better if when entering you were seated, your order taken, food and drinks delivered and the bill paid on leaving. We will definitely go again having said all that!!

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Foodie7491 . 2023-03-23

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Food was alright but the services was a joke waited 40 minutes for a panini and a tostie and the staff I thought was quite rude there was an apology for the wait and and a really bad experience I won't use this place again

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parrise2023 . 2023-01-29

MORE AT TripAdvisor

Terrible terrible terrible place! Read the Google reviews and how the owner takes no responsibility for their mistakes

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slaneys2022 . 2022-12-09

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Ordered a crepe and a sundae to be delivered to my house. After waiting nearly an hour the sundae turned up but was missing the crepe. Asked the delivery man about the crepe and he denied having it. Within the delivery bag there was another crepe with the name “Laura” on, was told it was another persons order. The delivery man said he would get the restaurant to call us they never did, after chasing up the where abouts of my crepe and receiving bad customer service. A crepe turned up 1 & half hours after the original order with guess what name on LAURA! Bad customer service, rude staff and no clue what they are doing. Excuse being “we’re really busy” stop taking orders when if you can’t handle it!!

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hhoollss . 2021-11-14

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Cannot believe I spent money on this. I hadn’t eaten all morning as was tending to my baby. Came here for a break and some brunch. This is what turned up on the table. No seasoning, bread not even toasted. I could have prepared this at home with my baby in one arm.

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J7859YNkarenm . 2021-08-18

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The food was lovely although the service was very slow, the lady behind the till forgot our order. Once we finished our food we waited at least 10 minutes for someone to clear our table, we had to ask. No one seemed willing to help.

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kelslouise93 . 2021-08-15

MORE AT TripAdvisor

Have visited a few times since they opened. The friendly service and food has been spot on every time. The portion sizes are very generous and very good value for your money. We’ve had various waffles, crepes & ice creams and they’ve all been delicious. The coffee is good and my children tell me the milkshakes are great.

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Chocopop3 . 2020-11-10

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Food lovely, staff friendly & clean. My friends and I have visited twice, first time the staff were lovely, food was delicious, we had waffles, pancakes, ice cream & the kids had milkshakes too all of which was lovely. However the 2nd time we visited one of us ordered a pistachio milkshake, we was told this wasn’t possible, waitress then said some rubbish story about the nuts being imported so they couldn’t do it. I mean what a load of rubbish, the bottom line was it was too expensive to use the ice cream just for a milkshake & that’s what the manager had said. Yet milkshakes are more expensive so it doesn’t make sense!

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mungomay82 . 2020-11-03

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we need more FRESCOS WORLD WIDE. i love their food so much and dont uderstand how they only have 1 branch i want to go there everyday

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f a . 2020-10-22

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Service appauling in the wallington branch !! None of the staff know what they are doing !!!waited 25 minutes for a coffee. The indian man is always on the phone. Absolutely appauling place.

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kitchiner . 2020-09-03

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The service was awful .Not only did we wait too long for our food all of the food arrived at significantly different times . The drinks also arrived after our food . After taking over an hour to get egg on toast and a cup...

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Rgray2009 . 2020-08-27

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First visit after lockdown. The service was excellent (Rita), the food service was fast and efficient. As Arnold said “I’ll be back!”

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shaunb391 . 2020-08-19

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So we came as a 7 into this restaurant , we heard the good reviews, so we forced to check it out. They tried to over charge two of us, along side not understanding what we wanted. So when our food came it was wrong,...

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alishaxm . 2020-08-14

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Fresco has come to Wallington like a breath of fresh air! Beautiful ambience, clean, friendly staff. Great selection of snacks, lunches, ice creams. Highly recommend this cafe

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Explorer307041 . 2020-07-25

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Following my scarring experience at Fresco and the belittling response to my Google review, I felt the need to express my views further across more platforms. I would now like to clarify what truly happened. I chose the vanilla milkshake and my friend who also...

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Boomslect . 2020-07-25

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I have spent years trying to find somewhere that makes banana ice cream. If you love homemade ice cream this is the place. They have all sorts of flavours and will make you whatever flavour you want. You can buy in scoops or you can...

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Z3060YEpault . 2020-06-08

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Beautiful ice-cream 🍦 cafe in Wallington Square with Lovely seatings indoors and outdoor both . Good menu , lot of options especially desserts 🍨. Family run place with heart in place with high hopes and standards . Service is always great . Good luck guys...

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sangramr . 2020-05-21

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Clean, nice ambience, friendly staff. Suitable for all. Good variety of snacks, lunch and ice-cream including vegetarian options.Prefer independent cafes and restaurants, highly recommended.

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Matasian . 2020-02-20

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Popped In as I was passing by. Got a quick coffee. My daughter had a chai latte and I had the turmeric latte. It’s the best I have had so far. Great service. Individual service that meets the customer needs. I just found my regular...

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Sajida T . 2020-02-09

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First visit. Waited 35 minutes for a coffee to have in. Had to leave to catch a train so asked for it to be put in a take away cup. Man did this with no apology or explanation for the wait and just handed it...

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CarsMaiden . 2020-02-09

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Lovely little family owned gelato ice cream cafe and more. Family owned and very friendly. Protected outside sitting, dog friendly (outside). Make also ice cream in bulk for takeaway. Chilled to -40 C so you can get it home safely.

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stephans940 . 2020-02-06

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How disappointing 4th visit service not improved one bit in fact today was the worst 40 min wait to be served coffee is totally unacceptable needless to say we will not be back and they are the words from my 19 year old grandson

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Trail534194 . 2020-01-11

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