French Connection Table Table in Ashford

Mixed grill - eggs overcooked, yolks rock hard, steak was at best 2 mouthfuls in size, chicken dry. In general portion very small compared to places like Beefeater Service was OK but once we'd finished eating we had to wait for about 15 minutes before somone come to clear the table and bring the card machine to pay Floor was filthy, had to kick other peoples food out of the way for me to sit down and put my feet under the table.

We had a great lunchtime family meal for 13 people. Service was good, food was great. Clean location good parking. Karen was very helpful and friendly and my Blue light card discount certainly helped.

The waitress we had this evening was just fab', I'm sorry I didn't get her name. Really friendly and professional. The music in the section we were in was barely decernable, which was a bonus. The food we had was very nice, I had the beef and ale pie & my husband had the pizza. Both very tasty and it's not often one can say that about a restaurant attached to a Premier Inn! Our waitress even improvised when my coffee order couldn't be fulfilled. All in all we were made to feel welcome and went back to our room full and happy. Very impressed.

The Sunday toast carvery is amazing!! The cheesy potatoes are to die for. Only negative is you have to book a early slot otherwise the turkey runs out quickly.

Tracy and Karen were wonderful.

Took the family for Sunday lunch. Carvery was horrible. Carrots burned Yorkshire pudding was too hard. Hardly no meat, peas were cold. The staff were helpful. But for what we paid £105 the food was not worth that

Had lunch today. 10 of us including 2 kids. All had carvery except me with a mixed grill. Food was great and the waitress (Karen) was so friendly. Will definitely go back again.

Shannon looked after us very well and was always keen to please

Had a meal evening of Fri 18th Oct. I was seated quickly and even though I was on my own, I was given a good table, not just a 2 seater by the doors. Staff suitably attentive. I was served by Karen who was really friendly and helpful and efficient. Food was perfectly good and came quickly.

Lovely lunch with friendly staff, Karen waa really attentive.

The food was absolutely fantastic no complaints at all

Due to long drive from home and needing to attend an online meeting , Kerry-Ann and Chloe provided impeccable customer service. They listened and accommodated my request without making me feeling like a nuisance. Lovely relaxing brunch. Hopefully will be back tomorrow for dinner.

Ok but not fantastic. Meat prtions on carvery stingy. Service a bit slow. Average price. I would pay more for more.

Still excellent. Coped with a hungry wee lad and his fads. Thank you.

We had a lovely dinner. It was very relaxed and a lovely atmosphere. We were very impressed with our waitress called Shannon. Who was most attentive and very polite. She could not have done more for us.

Stopped in for a meal on a Saturday evening. Got seated quickly, didn’t wait long to be served for drinks and food at the table. All served hot and yummy!! Our waitress Shannon was a gem, absolutely lovely to talk to and she does her job extremely well! Checked up on every table in our area and she wasn’t far if anyone needed anything! Definitely be back! Thank you Shannon for a lovely service!

All good thanks to Karen and Channon

I went for lunch on a quiet Monday afternoon Tracey who served me had exceptional customer service skills making me feel welcomed and valued I had the Smothered platter which was lovely as always and the steak cooked to perfection (medium) however it was slightly chewy but apart from that it was a great experience

Went here without booking with friends after a day out. Good menu choices and friendly service. Well worth a visit

One night stop over for us returning from France on our way home to Dorset. Great service at check in and the restaurant. Thanks

This place is hit or miss. Sunday carvery, choice of 3 meats, roast potatoes weren’t crispy, they were all squashed. Veg was ok. The gammon from the main menu was quite salty, jacket potato was ok but quite small.

I stayed at the Premier Inn next door and needed a space to sit and work with a colleague for a few days. The staff were absolutely incredible, always checking on us and nothing was too much trouble. Such lovely people, thank you for making my trip so comfortable x

great food value for money, great service from Kerry Ann

Loving the new chips 😋. Staff are always friendly and helpful. Highly recommended

Great staff, good food & drinks at decent prices.

Haven't visited here before, but would definitely return. We ate at lunchtime on a Sunday, spare of the moment after catching up with a close friend, booked a table for an hours time easily. The carvery was beautiful. Meat was tender, sides were great with plenty of choice!. Service was amazing!!! I'm rubbish with names but rhe young lady serving us (table service) was lovely, polite kind patient and attentive. Thank you for a wonder experience. I cannot tell you how delicious the cruchie cheesecake you have to try it!!

Have used this restaurant several times in the past when staying in the premier inn,arrived this time around 8pm booked a table for 8.30 sat down had our food which was mediocre compared to previous visits, finished our meals retired to the bar for another drink,ordered our last drink after last order bell approximately 21.50,then at 22.10 were told in a very unprofessional manner we needed to leave as they close at 22.00,I questioned this as it says 23.00 on Google, to be told Google is wrong!I asked why sell drinks at 21.50 if they close at 22.00?I feel this is manager's discretion closing at 22.00 on a Friday night,also a small group of people had arrived as we were leaving at 22 15 wanting drinks but were turned away,I think I'll find a different hotel close to the tunnel after this experience!!

Lovely staff, especially Karen who was very funny and welcoming. Good food and a wide range of options to pick from.

Popped in with the family for breakfast after dropping the car off at Halfords for its MOT. Service was friendly and accommodating. The breakfast buffet had good options including vegan bacon and sausages. The interior is a little dated but otherwise a pleasant breakfast which was very affordable. We will be back soon :)

Had a lovely Sunday roast with family. Special thankyou to Tracy, karen and the whole team.

Always a pleasure to have a meal with my wife at Table Table French Connection. All of the staff are friendly and helpful and our waitress today was Karen who is an extremely happy character every time we visit and definitely helped to make our dining experience a pleasurable one. Good menu choices. Tasty and well presented meals. Driving means no alcohol consumption but refreshing soft drinks. 🤓🤓

Three of us just went for a late lunch and Alfie served us. Not only was he an amazing host but we even left with music recommendations and enjoyed those on the way home after the delicious food. The other staff member was really nice too. Highly recommend.

Staff were great especially Alfie who served us and the gentleman who seated us. Lovely atmosphere and good food.

Lovely meal with great service from Kerry-Ann.

It was a pleasure to be served by someone so cheerful and chatty. Thankyou kerry ann you made our meal even more enjoyable....

We visited on a Friday afternoon, me and my 2 sons. We had a lovely time. It wasnt too busy or loud which was perfect for my autistic son. our server kerry-ann was so attentive she had heard my son say he didnt want to sit in a hot place and she suggested to him that he could sit under a air conditioning area which he and i enjoyed, however she had asked us twice if it was still ok as other find it too cold sometime but it was perfect for us, she even brought them some colouring to whilst waiting for food. The food was amazing hot and didn't take much time at all

All the ladies who served us this evening were fab, especially Karen and another young lady with dark hair. Really impressed and the food was lovely.

Brilliant! Just been here with my family and child. All the staff were lovely, especially Karen who served us. What an absolutely wonderful lady. Food was delicious, the pudding was gorgeous and the atmosphere was really nice. Being autistic I'm usually very overwhelmed in restaurants and fussy with food, but I found both the atmosphere and food great.

Nice and welcoming. Food was on point.

We (party of 2) arrived here just before last orders having not long got to the hotel. We had to go looking for anybody as there was no staff present at the bar or where we had been waiting to be seated. Once sat down, our orders were taken and drinks were brought over swiftly. In this time I used the bathroom and could barely wash my hands as the tap water was boiling hot. Later on we overheard a customer complaining about this so it wasn't just me. When the food arrived the garlic bread on both plates was literally black. I understand the kitchen was near to closing time but this isn't an excuse for the chefs to give us burned food. When we asked for fresh garlic bread, the waitress was quite rude (a reocurring theme), and it took so long for the new garlic bread to come that we had nearly finished the rest of our food by the time it came. To top this off, while we were still eating the waitress comes and puts the bill on the table, which we hadn't asked for. By this point we felt like we were being almost a nuisance to the staff for just being there. After we'd finished we asked the gent who seated us who we assumed to be the manager what time they closed, to which they said 10, different from the 11 we had been told at the Premier Inn reception. When we went to pay, we double checked this with the waitress, as the website also said 11, to which she said "well we're short staffed tonight and the website's just wrong" in a bit of a fed up tone. After paying we politely said we found it quite rude that we were brought the bill while we were still eating and before we'd asked for it, which was met with "well we're closing soon and I'm going home in a minute", which we thought was just foul customer service, a thought solidified when we then heard her walk into the kitchen and start kicking off about us. After a long day of travelling we thought this would be a chance to relax and unwind, but we were made to feel like a burden to inexcusably rude staff. We will be making a formal complaint and definitely not returning. If you are staying in the Premier Inn, I'd recommend just going to the McDonald's across the rode. Steer clear.

Staff were friendly enough but after being seated by the host there wasn't really any service after that. Had to go around and walk around to find stuff as we had gluten-free and vegetarian and family members sitting there waiting to eat. During this time we had to wait extended periods of time for food to come out, which again wasn't great quality. Unfortunately, as the food was left buffet style under heat lamps after a couple of minutes, the eggs were really horrible and inedible. The mushrooms and tomatoes again were not very nice either. There wasn't even nice coffee to wash it down, which was surprising as it was straight from a machine. Continental breakfast wasn't topped up while we were there and had minimal selection. Overall all ingredients and items available for the breakfast were such low quality. I wouldn't recommend it personally.

This establishment offers a sizeable selection of essential food and beverage options, including burgers, mixed grills, and BBQ ribs, amongst others, catering to a variety of preferences. Vegetarian and vegan alternatives are also available, along with a dedicated kids' menu featuring an ample range of choices. The house soda options provide a refreshing change from the customary alcohol or cola offerings commonly found in most establishments.

Fast service and friendly and attentive staff

Amusing you have to book for an empty restaurant. Food quality can be summed up as “they microwave food on a par with a flat roofed Wetherspoons” Fine for sustenance, great if you like spongy chips.

Dreadful food made me throw up in the toilet don’t waste your money

Tried to eat breakfast with 5 other motorbikers after arriving by Eurotunnel but not been served, staff said they fully booked but restaurant isn't looked full and a lot of tables been empty, shame

Lovely food, stayed at the hotel opposite, so used every day.. great service by claire and the girls , service with a smile 😃.. thanks girls for putting 2 stone in weight on in 2 weeks.. cheers 🍻

Good meal with friendly and professional service from Karen. Thank you

Lovely breakfast with my friend before a little retail therapy

Very nice staff nice food just really nice

Nice quiet breakfast, staff are always very welcoming.

Enjoyed a good meal at an excellent price. Staff are friendly and helpful without rushing.

Regularly book breakfast here with family and friends. Good priced buffet and continental breakfast. Lots of variety. Replenished often. Vicky and Sean always give us a lovely welcome and are very cheerful and helpful at all times

Good food reasonably priced slightly slow service with friendly staff.

Nice place to come with the family. Friendly atmosphere and staff. Wide range of options on menu.

One person serving restaurant and bar area! Clearly not in a hurry either! we walked in waited at the bar was told "I'm on my own" and we decided to leave as realised we'd be waiting a long time to be served and for our drinks to be done. Will not be in a hurry to return.

Food was good decor bit dated/warn

Been many times and is always nice to come back. Tasty food and amazing staff 👍🏻

Great little stop off on the way home from shopping.

Really nice restaurant and the staff were great. Clean, fresh and well laid out. Would recommend

Always out off special deal fish

Highly recommend the burgers on the two mains for £11.49 value meal very nice also the mini Knickerbocker glory, staff very helpful as well.

If Travelodge was a restaurant. The breakfast was terrible, as in really bad.

Easy to get to, ample parking (maximum stay of three hours, need to register vehicle registration inside restaurant). A modern restaurant yet feels quite homely with a few nooks and crannies for seating. Has a cosy feel to the place, and decor all in good condition. Reasonable prices with weekday daytime special deals. Quality of the food and the presentation is good, together with polite, attentive and friendly service. Chicken goujons were cooked perfectly and tasted amazing on my last visit. Roasts available on Sundays, otherwise more of a 'American' feel menu. This review is based on several lunch time mid-week visits for a group of 7-10 people. Hopefully evenings and weekends the food and service are the same!

Booked for breakfast on a Sunday morning, the cooked breakfast was cooked very well with plenty of choice. It was an all you can eat buffet, but was content a single plate (not overfull!) of bacon, sausage, mushrooms, fried egg, tomato, hashbrown, and black pudding, All cooked perfectly. Baked beans and scrambled egg were also available, and seemed to go down well with the rest of the family. Free refills of tea or coffee (the cappuccino was okay) and/or fruit juice. Will definitely come again for breakfast before long. Looked like the restaurant has had a bit of a mild refresh so all looked clean and not tired.

A low-key spot for something to eat. Service was acceptable. There are slot machies. My friend actually won some money from them 😂.

Went here for a post birthday cocktail,beautiful blue lagoon was prepared quickly and was very nice . Friendly attentive staff ,clean tables nice relaxing atmosphere . Lovely for a Sunday afternoon tipple.

We popped in here for breakfast while our car was being serviced at a local garage and have to say we can't praise the staff enough. They explained to us we could hang around as long as our car took and to help ourselves to coffee (until breakfast time was over). Such good service cannot be over-praised. Thank you

Didn't know this was here. Eat all you want for a set price. Will definitely be going back!

Came here with My daughter, partner and grand parents. Nothing but positives. Friendly staff, fast and hot delicious food, clean, family friendly environment and reasonably priced. Will be returning. Thank you

Inexpensive food, nothing bad...meets expectations

An unmitigated disaster from booking the Christmas Day Menu for a family of four for £223.96 (an unanswered complaint since 18/12 except a guest service team auto-reply to say they will be in touch!) through to the Christmas Day Meal. Venue atmosphere was flat, no festive decorations in our area other than a cracker each. The staff were unhappy and complained their appalling table service and virtually complete lack of any service was because of the small number of staff on duty. We were closeted against a wall near the entrance and across from the toilets and had to search for staff when we needed help. The venue had very few customers at this point and still we were refused a different table. The food was pre-ordered and pre-paid. The starters took an age to arrive as did the inclusive glass of sparkling wine, so I was forced to go to the bar to order drinks while we waited. The Mains although pre-ordered had to be selected and collected from a typical self service carvery order point. I had pre-warned two of my party are elderly and disabled who required a plated table service. I served their meals at our table myself because the staff were unavailable and then had to have the meals warmed because the food and the gravy was between cold and lukewarm. It didn’t get any better, the desserts took 45 minutes to arrive and we gave up waiting for hot drinks to conclude and left in disgust. Take my tip and do not make my mistake of heading here for a Christmas Day pre-ordered, pre-paid meal. I wouldn’t even recommend going for Boxing Day, it would spoil your Christmas as it did ours, and even though our pre-paid bill would have been £120 less on Boxing Day for the same menu, it’s nothing more than a Sunday Carvery and the miserable atmosphere and staff made a joyous occasion, extremely bah humbug!

Both our meals were cold the curry in middle was hard think over done in microwave, left ,we won't go here again the waiter was very polite though

Good restaurant, vegans and vegetarians catered for, good friendly service, reasonably priced

Had a enjoyable evening with friends .

Lovely evening put at french Connection staff christmas night out for 2nd year running that should tell you everything you need to no :)

Had a fantastic dining experience tonight (18/12). We had 3 courses from various menus (festive, normal, kids). Nothing was a problem, all requests were met. I personally had the beef yorkie starter, Festive steak and cheesecake for dessert. It was all well presented and cooked to perfection. Kerry-Ann was an amazing server. Very attentive with our 6YO son and a very warm and welcoming person. Sandra the host (manager) was warm and welcoming and checked in to make sure we were okay. Thanks for a fantastic evening. Definitely recommend a visit.

Visited on at 5.30 on a Saturday afternoon, it was very quiet with only a hand full of tables being used. We had gone here specifically for their festive menu (as the normal menu is very small and mostly consists of everything being smothered in BBQ sauce - with no option to ask to swap it to something else. This included garlic mushrooms in BBQ sauce!) As I said we came for the festive menu, had already checked it wasn't pre book only and had established it was available at our Ashford branch and within the date of our visit. So when we were told they weren't serving it we were disappointed and did consider leaving. But decided to order off their normal menu... We had three courses. The food was expensive given the quality. Nachos were soggy, meat was burnt and very over cooked including black chicken... Someone asked for no egg only to be served with egg all over their dinner. We were rushed into finishing our starter with people repeatedly checking to ask if we were done yet and then loudly saying they're not done to co workers in a grumpy way... When asked for clarification on what an apple Betty (pudding) was they said I can't explain it you'll have to see it. Several things on the normal menu (which was very limited) were out of stock. Saying they didn't have the ingredients. To top it off, During our visit we were sat near the kitchen and noticed most of what was going out was actually off the festive menu which I was told was not available. After paying I asked our waitress why we were told it was not being served and yet clearly was - we were told that two larger tables had ordered it and the chef had approved this but that they were worried the kitchen couldn't cope if large amounts ordered from this menu therefore all smaller groups were told they couldn't order from it (there were five of us). This seemed unfair. But I politely said this should perhaps be stated on the website as it was the only reason we chose that location. Another waitress came up behind me and aggressively raised her voice saying it's subject to availability (well not really given the fact they had it and just couldn't cope with cooking it?!) I repeated this should be on their website and she shouted "it is" I told her it wasn't. And she shouted "it's in terms and conditions" when I informed her I'd actually read the terms and conditions before mentioning anything she shouted "well it's in the menu" and quickly ran off behind the bar. The attitude was completely unacceptable especially given the fact I was politely giving feedback which I simply would have liked them to pass on to their managers. Not only this but the general environment is not great with peeled leather seats (by that I do mean barely any leather left) and rust all over the radiator in the bathroom which is situated right under the hand dryer (which blows all the germs from the rust onto your lovely clean hands). We felt rushed and that the service and food quality was awful. We spoke to fellow customers on our way out who had to wait nearly an hour for their order to be taken, and who had also been annoyed at the refused festive menu despite other tables getting it (it seems this place really does pick and choose!). Do not recommend it at all.

Good do with hiring more staff, food is nice, great quality

We had a nice meal with their lunchtime specials, which was good value for money. The staff were really helpful, and the atmosphere was very cosy with log fires going. Really enjoyable.

Dirty poor standards staff had been coughing all over food and drink dirty cutlery and the food was awful don’t even drink there let alone eat the food.

Dreadful service and food not much better. Visited a couple of weeks ago and left feedback with company to which we still have not had a response from either!!

Pleasant atmosphere, friendly staff, good food. Good value for money. Easy parking.

Absolutely outstanding services from the staff Karen, Sandra and Tracey. The food was amazing and enjoyable. 10/10

Staff freindly, food ok, it was incredibly quite and empty for a late afternoon on a Sunday. Roast not available by the time we arrived at 5pm. Still worth a visit as it's not expensive

Just had drinks after work but nice atmosphere and staff were friendly

Certainly would not be going back. Grubby. Lacks atmosphere.

Absolutely lovely and very enjoyable

Nice place for a drink or meal. The bar area (to the left as you walk in) is a great place for drinks and snacks. The restaurant is quite spacious with plenty of tables. There's usually some good deals available too, particularly on the children's menu. The car park is quite large and is free for 3 hours once you've registered your details.

Lovely place to go for food. I’ve been working away and staying here and I must say that the whole time it’s been spot on. Staff are friendly and helpful. Service is fast

AVOID THIS PLACE….. How is this Restaurant Still Running !!!! This is a very basic menu that is overpriced and cooked badly. An example of this would we the “ table side of garlic bread” two tiny slices came out for the price of nearly £5. Tescos sell 10 of these for £1.50 The mixed grill may as well of been served on a Saucer. The salad had no avocado which was on the menu. The burger and chips looked like it had been recovered from McDonald’s bin over the road. The Kids meal was ok but at £6 it does make you question where the other £52 came from.. We came home and had pudding… Save your money and go to McDonald’s over the road. Better food, better service and a fraction of the price. We don’t mind paying a fair price for fair food but this place makes a joke out of you. We won’t be going back

Sep 2023 An excellent family meal. 4 adults, 3 children. We booked the table on the afternoon of our meal, and were seated very quickly. We were served by Vikki P, who was very attentive and friendly. The drinks came out quickly, and then the food. All of us really enjoyed our meals, and my children loved theirs! Nothing was too much for Vikki, and she even gave us personalised details after I joked ("joked") about having extra chocolate sauce on my triple chocolate brownie. The brownie was covered, which made me VERY happy! Overall, a very enjoyable experience. We'll be back!

A great place for families and groups, but there's a long wait between ordering your meal and having it brought to you. But since my previous comment, the service has much improved and the staff are very friendly.

Price and food quality as expected. Service very good. Staff very friendly. Buffet style breakfast kids eat free with paying adults so very affordable.

Visited for breakfast after staying at the Premier Inn, plates weren’t very clean and limited selection of breakfast food

I booked for my Partners Birthday and was greeted by the Manager who was very polite and very helpful. The manager remembered all our orders with out a pen and paper which on a busy day was impressive. The staff was friendly, food was very well cooked and tasted amazing and for the price could not complain. The manager saw that our young daughter didn't like the sauce in her burger so without telling us came out with a fresh burger with a fresh burger for her. The staff then brought out her birthday cake and was singing happy birthday. The staff was on the ball and the wait times was not that long.

Went here for the Sunday carvery and it was pretty good. Only one veggie option for me, it was OK but the meat eaters were impressed. The gravy and stuffing were vegetarian and was very tasty. Nearly broke my teeth on r the parsnips though, rock hard. You can go back for extra veg if you have room... Staff were really good. Will return for another roasty .

I stayed at the premier inn. I used table table for food. On arrival, I cannot thank the Scottish lady enough. She was awesome. I was desperate for the loo and she got my drink etc ready while I went (took me 13 hours to arrive) I came out the loo and my drink was on the bar waiting. Lovely friendly lady and wonderful chat. Saturday morning I had breakfast booked, it was delicious and plenty available, again all staff were lovely. Saturday evening me and my family went for drinks and Alfie was so wonderful, treated us like friends and it was noted. Nothing too much bother. He is a huge credit to the team. Sunday I skipped breakfast and Sunday evening I could not decide on dinner. I waited but did book a table using the website. When I came for a table I got ignored for a short time then a comment from a member or staff (larger fella, dark hair and glasses) of...... Why do you always leave it until last minute? Now, he was smiling so may of been a joke to him, but for me.... this was my one and only evening meal, and yes booked a table last minute. I have many health issues and often am unsure if I can eat, so yes I was only booked in with 30min notice, that was due to my health issues, why book dinner if I then cannot eat due to my health? I wanted to ensure I could eat before deciding and messing people about. I ignored him, (in my opinion, never judge a customer, you do not know their situation) the lovely Alfie on Sunday evening showed me to my seat and took a drink order, friendly and chatty as ever. Then Mathew came and took my order. He was very busy but still look the time to see how i was. I ordered steak, medium to well done. It was more.... a bit past well done, but due to my health issue, I don't eat much. So I ate what I could manage. Mathew cleared my table when I was done and was very caring. He asked if I wanted anything else, how I was etc. I had another drink (again the wonderful Alfie took care of me) then headed to bed. Alfie, Mathew and the Scottish lady are super members of the team. However, I do think the other chap needs additional training. Judging customers is not acceptable. My very bald head as a women should of screamed this women has health issues. I booked a table, in good time and above board... I didn't need judging for my one and only evening meal. But like I said... rest of the guys were amazing. But that comment about why leave to last minute did spoil my evening. It made me low and not want to eat.

First meal chosen was cold, exchanged for a different meal. Could only pay by card with written receipt, not sure if this should have been allowed.

Food not cooked properly Items missing from the menu Overall a dreadful experience Advice for people Don't go Food not hot