Frankie & Benny's Pride Park in Derby

I had a lovely experience. Frankie and Benny's should let adult puddings if they want a small dessert.

Fantastic service from Logan, good food and decent atmosphere. Thanks…

Amazing as always, great service and food Maura is always so friendly and helpful

Came in for an 18th birthday meal. Staff were really efficient, attentive and friendly. Food was delicious and served hot. We were looked after well by Logan. Thank you very much. We will be back and would 100% recommend.

Really good meal, logan was very helpful and helped us make our mind up of what we wanted.

Bang average and very pricey for what it is. Menu is less than exciting and service was slow. The service charge they add is also high, had much better service for a lot less money.

Logan was super helpful and accommodating- thank you!

Logan was fantastic and food was lovely.

Great location. Superb food, served quickly. Very friendly service by Kingsley. Will definitely return here again.

Clean and tidy. Food was lovely. Logan our waiter has been so friendly and helpful. Would recommend.

Lovely food, Logan was very friendly and welcoming. Thank you

Had a fantastic visit for my child's birthday. Fantastic service from Logan. Would definitely recommend.

Went out for a meal with friends. Had their lasagna. Top notch. Dessert was the tiramisu. It was beautiful. Good service

Food very good Staff very welcoming

Miserable mediocre food, never been to one so bad

Best breakfast I have ever ate.

Food was delicious and it was still hot when it came on the table.

Brilliant. From booking to leaving. Food very nice. Service very good. Price very reasonable. My Grandchildren's favourite place to eat.

The atmosphere was great, the food was very good, the staff were helpful and pleasant and all for a good price, will definitely visit again soon!

Imprompt visit. Had a lovely meal, with great service would definitely recommend

Amazing food and great service would definitely recommend

15 minutes before they will great you, no thank you and please so rude stuff specially Sarah Jane, you told me you follow your policies , but madam simple thank you and please doesn’t cost anything, very racist attitude I will never go again, horrible experience, very dirty place 🤮🤮🤮

We were sat next to the door, didn’t know who was serving us, it kept changing. We were sat down first and people that came in after were served first, we had to look over to get someone over. Next to no manners from the manager, didn’t know how to speak to people and ignored someone when they were asked a question about mayonnaise sauce. Food was okay, could taste the oil it had been cooked in more than the food.

The food was really really good, it's my first time I've been to a Frankies and Benny's in a long time, but it felt like it was years ago. Staff were super friendly and got us seated quickly, they also were happy to accomadate us as i was running 30 minutes late for my booking and it was no problem after i rang them. The service time was really good aswell. Deffo coming back :D

We came for a random lunch. We was treated with a was welcome and great serive. The food was amazing We had the set lunch menu 2 course and a drink. Sarah-jane was our server and she was amazing and really helpful and polite

Absolutely stunning food, wonderful staff and fab atmosphere! Lots of veggie options too! Also, very helpful, caring and fun staff! Great job F&B’s! Your pride park Derby branch is an asset and the staff are so lovely and friendly. Thank you

Great food and service would highly recommend

What is it with frankie & benny's the restaurants that have survived closer are run on skeleton staff and the staff that remain working apart from the kitchen staff you don't give a dame.

Nice food and service. Thank you

I’m sure the food is great but unfortunately nobody answered the phone when I called to ask if they take walk ins or only book ins..

The handmade cheese and onion pies are flaky, savory, and full of flavor.

Go here before every home match and atmosphere is great and the staff are so friendly

Always good at the place. Staff are beyond obliging and helpful

Lovely staff, very attentive. The food was brilliant and very filling, definitely worth the money! Highly recommended.

Food always slaps and service is always perfect!

Team member was lovely and the food was to die for! Would definitely recommend!

Nice place to eat, food was quick and came out hot. Portion size could have been bigger for the price we paid. Menu is a bit pricey compared to other restaurants near by. Overall was a nice place to visit.

Came here at 5.30pm New year's eve for a family meal. Food was great and reasonably priced and came out super quick. Plus every meal came out hot! It all tasted great and there were a few other families there so it had a nice vibe too. It all made for a very nice NYE, Will definitely be returning.

Always have great food and service.

Had a wonderful meal out this evening with the family, food and atmosphere were amazing. The server Alice was welcoming and attentive, highly recommended.

Had a wonderful lunch at frankie and benny's today! Both alex and Alice made sure me and my friend where well looked after. Superb food and amazing cocktails! Will be coming back again for sure!

Lovely service and food, special mention to the manager.

Great staff manged to fit us in for a terrific meal and drinks before the football. So much nicer than other local eating establishments. Couldn't have done more to be helpful and the food was top notch !

Food and service were below average and expensive for what we got. We wouldn't go back,

Very nice food served quickly at a fair price.

Bit pricey for the quality of food we recieved. We also felt rushed as ordered a starter, but they brought the main to us before we'd finished our first course, and then just as we'd finished eating, we were asked if we wanted the bill.

Great food. Speedy. Fantastic atmosphere.

Lovely place, a little quiet which was a shame. Service was nice and fast, food was excellent. Cleanliness was excellent too

Great visit to Derby F&B’s, love the new menu

Always enjoyed good food and friendly, helpful staff whenever I visited F&B. Would always recommend, and the derby branch by Derby FC was very good

Great atmosphere, food tasted amazing

Pleasant stop with nice, punchy veggie arrabbiata pasta.

Generally a decent chain however my one experience at this branch was not the best with both food and service below par. I would however go back as the menu and location are ideal.

Very friendly. Megan is the best. She has great customer service

This is the 2nd time we’ve been here now, and Alex has been wonderful on both occasions, friendly and entertaining. We will definitely be coming often for our date nights!

Pros + Great service + Little waiting time + Never seems overcrowded + Clean Cons + Inconsistent quality of food for the price being paid We eat here regularly as we are local, sometimes the place can be delicious and 5 stars, other times it can be a 2 or a 3. Nothing is ever really terrible but for the price of the meals a bit more consistency would help for a higher score.

Had a lovely date night! Alex was incredibly welcoming and made the experience very enjoyable, fabulous customer service! Food was stunning and arrived very quick! Would highly recommend to others, will definitely be back for future date nights!

Not bad at all, popped in for dinner after a day out over the borders in Nottingham. Food, toilets, service all in good shape and nick. Atmosphere was a bit boring, no music, no crazy chefs and no mad waiters! Maybe next time pal 👍

We had a lovely family get together for my daughters birthday. Plenty of choice on the menu. Something for everyone

Very efficient service and good food .

Went for a birthday meal with family, having not been for a few years. Staff were very friendly and attentive. The food was very tasty. The choice for veggies was, like other places now, a bit small, but what there was was very nice

Jeremiah looked after us very carefully. We thoroughly enjoyed our time at F&Bs, at Pride Park.

Really poor execution, we usually visit in the past no issues, we entered the restaurant. I noticed only 1 waiter and I haven't seen him before. Not a busy morning at all. We were seated and another table who was seated after us were served before us, despite us being ready to order. strike 1. I let this slide... however we ordered a side and 2 main breakfasts. The one I wish to bring to your attention today is the " The Big one " English breakfast. I could barely hear what the waiter was saying looking to my partner for some clarity during the order. He seemed very quiet. Three times we asked to take the potato tots and crispy herb potatoes OFF the order and to replace with something else, to which he suggested toast, we agreed. In the end the waiter understood. He bought the plate over and then said " oh looks like they forgot to take the potato tots off...Do you want it? I said no please correct it. ( Why would you see that mistake and bring it to me? ) strike 2 He came back, and I looked at the bacon not only was i missing 1 rasher from 3 but it was shredded up, so not all in one rasher anymore. Then i looked to the eggs, they were over cooked, and solid. Then i looked at the extra toasts ( there were none ) regarding the item swap. Stike 3. YOUR OUT. At this point I felt fed up as my partners side arrived before her main. I asked for the bill on the drinks and the side, and to reject the two main breakfasts. The manger came over, a bit close for my comfort! I said hello she didn't introduce herself, but stated that she could get the order fixed in a few seconds? Rather then leaving. To which i said no youv'e ruined my day this is two times you couldn't get this order right forget it, i want to go so give me the bill.. she admitted she didn't know that it was two times they got the order wrong, and told me it was a communication issue. So what? it's my fault that i explained 3 times to your waiter to swap out an item is it ? TO which i told her i'm not arguing with you.. get me the bill! I don't want the food anymore. Safe to say it was poor quality and ANYONE can make a better fried egg then that at home. I don't pay good money for that! What an absolute let down. I went to a near by establishment not only did i get MORE Food for less price, but it all turned up at the same time as the sides and wasn't luke warm, and it was cooked far better with 3 full rashes of bacon. Okay they did forget my beans, but was fixed very quickly. Safe to say I think this establishment needs improving, on the quality of the food for the prices they are charging. And to work on getting the order correct. What is so hard to swap out an item? I looked at another guys " The big one " breakfast next table, that is what i wanted, his looked ok... mine looked like a rip off. Get a better chef, because I can honestly do better at home. Your competition beat you today on quality and price and portion sizes. I will return when times get better, because i know they can.

Immaculate food, great vibes, amazing service, Ellie went above and beyond. Will come again.

We were incredibly pleased with our recent visit to your Pride Park branch. The staff were lovely and friendly, the food was delicious and the service was amazing. We had a lovely date night and will definitely be returning with our family.

Great staff served us. Being next to Pride Park Stadium on a game day meant it was quite busy/ noisy. Food was good and ice cream perfect!

Faizan was really attentive and helpful. Atmosphere and food was great

We asked for flat white coffee to be told no milk which was ridiculous in a restaurant that advertisers milkshakes. My meal I ordered was half rack of ribs which i thought looked less than half ribs,waiter said they had no coleslaw, he did ask me if I wanted onion rings but I don't eat them, the meal apart from the pizzas was overpriced the salad didn't look fresh, the place was nearly empty, I havnt been for a long time and won't be back it really needs to have a shake up. No one working there looked happy, just felt money down the drain ,it used to be a vibrant place with lovely 50 s music sadly it's all gone,we did get some money of our bill but it doesn't make up for what seems a place which could not last much longer if seats remain as empty as today

My daughter and I absolutely loved the service provided by Jeremie in Derby , he was very pleasant and friendly. He ensured our meals were ordered on time , he was available kept us up to date with our order. He provided quality service and made us feel comfortable. Hope to visit F&B regularly after this positive experience.

Superb, friendly and great service.

A pleasant, tasty American/Italian diner. Service was friendly, welcoming, and good. Good value. Plenty of nearby Parking

Tasty food, friendly and quick service.

Good location to meet up with friends and family

Delicious food, great to take the family !

We went on a Saturday lunchtime and the place was fairly quiet so we were served quicky and the food didn't take long. We was a Party of 10 and decided to go for 3 x the Brooklyn bundles. For £29.95 per bundle. This consisted of a giant pizza , a generous amount of pasta , 2 portion of chips and 4 fizzy drinks. This was value for money . The waitress that served us was brilliant and really helpful. The pizza was the star of the show.

Great food, good portion sizes would come again

The food wasn't great, the meat tasted and looked off and I had to ask for an alternative as a replacement. The music was so noisy you couldn't hold a conversation. Not a great experience and won't be going back or recommending.

Too so long to order and drinks took half a hour to arrive from walking in. Another really long wait for food. Food was ok but lost the will to live after a point. What was supposed to be a quick tea ended up being more than 2hrs and we gave up on the idea of 2nd drinks and dessert. Poor waitress tried her absolute best but she was on her own! I think I've been to one before some years ago but will definitely be my last.

Lovely food, good staff, great value in an immaculate restaurant.

Everyone who served us from being seated to taking our order was fantastic.

Didn't feel welcome. 😕 . Someone came up to the desk. At the front on arrival and threw 2 menus on a table and walked off. Server not very good. Poor communication skills. Not happy in his job! Food was all very good. Atmosphere okay. But prefered the old Frankie and Bennys.......

We were invited here to celebrate our son's 40th birthday. This was the first time we had visited Frankie & Benny's although we had visited the area and parked in the same place to visit sports direct, subway and the Derby Rams shop so were surprised to receive a rather large parking fine for visiting the restaurant. We immediately rang Frankie & Benny's when the fine arrived and they managed to get it cancelled. The food was poor and the service not very good, one of our party was given the wrong meal and had to wait until a replacement was cooked, which arrived after we had all ordered deserts. The restaurant was very quiet for a Saturday evening which doesn't look very good and had there been more people in goodness knows how they would have coped. I don't think anyone in our party will be visiting here again.

Megan was friendly, polite, helpful, funny and professional. Made our visit very welcoming and pleasant. Great customer service! Thanks Megan we will be back 😎

Good basic food and well looked after by the staff. Could have been cheaper, but a 40% off voucher was well worth having.

Managed to squeeze in last minute. Staff friendly and nothing too much trouble.

Love this place. But service can be slow.

Now atmosphere was only under mark because my favourite area of seats it was freezing where we we're sitting.but atmosphere always got five from us food is fantastic hot chocolate my favourite always delicious frogie we haven't seen you in a while you're customer service is out standing if you still their hi from us all . This is our favourite restaurant love this place

Overheard the manager being rude to multiple delivery drivers that came to collect food during my visit. Even other staff members were shaking their heads and laughing in disbelief. One even made a point of apologising on the manager’s behalf. Pretty unfair considering they could well be customers themselves at some point. Just because they’re collecting/delivering food for someone else doesn’t mean you get to treat them like second class citizens. Shameful behaviour.

Fantastic food and really good service. Our family enjoyed it very much. Staff were amazing.

Service was great, but food didn’t have any flavour to it and was extremely overpriced for what we had. Desserts were good though.

second time I've been here in a month, really lovely food, great value for money especially with my blue light discount card as F & B gives 20%discount which is a huge saving. The service is so, so welcoming & friendly, on both occasions, smiley staff, great food, quality food & service & fast service!!! our server asked us if all was OK, & if she could get us anything else at all. Could not fault this F & B's. second time I've chosen the New York calzone... beautiful, couldn't recommend highly enough. 👌 🌟🌟🌟🌟🌟

Ate late food was ok. Service was a bit haphazard and staff obviously wanted to get away.

Visited on Sunday afternoon. Not been for a while as the one local to me has closed down. Nice to see it's had a facelift and all looked very nice. Pizza and pasta were very tasty and will be back!

Good for a beer on match days 👍

Dull uninspiring atmosphere. Bland food, excellent service. The desert, meringue was acceptable. Free parking and not busy on the Sunday that we visited. Meh.

Really disappointed with our visit last night food was average. The service was okay but messy table surroundings. We found it was definitely not worth the money which made me very sad after being a big F&Bs fan.

The interior has been guttered and changed from the Italian Frankie & Bennys to a horrible grey colour and the price of the food is atrocious! £6.80 for a SLICE of cheesecake and £15:30 for a 10 inch pizza! The food was 7/10 and the atmosphere has changed because of the interior make over. The service was fine. 1 star because of the price of the food and drink and because of the interior make over.

The initial offer when downloading the App is very misleading. You have to order a main to get the garlic pizza bread. Sly i thought how that isnt clear whatsoever. The first blonde girl who served me coukdve been friendlier! The second blonde girl was so lovely she had her hair tied back and seemed like regular staff. I thought it was daft how my starter and main was bought out together. Starter comes at the 'start' and main should come after. Nice environment. Pleasant chilled atmosphere. Clean toilets.

First time I'd been and throughly enjoyed the food and service.

To be honest, the food was bland. Service was good