Based on 576 opinions finded in 1 websites
Based on 576 opinions finded in 1 websites
Nº 292 in 612 in Peterborough
Nº 9 of 16 American in Peterborough
Opinions
Turned up for a lovely Father’s Day meal and the place is closed down with no sign nor cars outside. Absolutely devastated!! 😞👎🏻
kevin s . 2023-06-18
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Two of us popped in here for late lunch/early dinner. The food was as expected, chicken wings and calamari to start. Chicken Caesar salad and burger for mains. Since this restaurant has been open we have been here numerous times. Sadly it’s closing in May. The brand/offer has not really changed from day one, just a few new dishes added and taken away. The place used to be full of diners with a great atmosphere. Sadly not the case now. Just to wish all the team the very best and thank you for always making us welcome.
Sarah W . 2023-05-18
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I would highly recommend breakfast and service by Joanna and Mo we was delighted with everything and we will be back very soon
Mir Sam . 2023-04-16
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This is by far the best f&b .... Good atmosphere... clean restaurant and toilets... the best welcomes by joanna and Mo the crazy one lol and its always consistent...great customer service always. Food good fast and hot ...great cocktails and shakes and coffees are amazing . Highly recommend.
sarah . 2023-04-15
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My colleagues and I (14 in total) made a very last minute booking earlier today. From the moment we walked in our server was so friendly and welcoming to each and every one of us. He got us served really quickly (everyone was ordering off of different menus and having different varieties of courses) etc we were tricky and he handled it all so well with a smile on his face. He was working so hard to make sure we had everything and everyone was so pleased with their experience today. He didn’t get a single meal wrong - it was spot on. At the end he made the effort to put all of our desserts into boxes as we needed to leave and he took individual payments from each of us. He had a ponytail and we believe fairly new as we hadn’t seen him around before. What a fantastic staff member to have working here. We’ll be back again soon!
Maisie D . 2023-04-05
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Very fast service really nice server . Food very good for a quick dinner. Restaurant clean and tidy . Good verity of dishes . Nice puddings
Geez67 . 2023-03-13
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We went later than usual for us, and being a Saturday night we were a bit worried that the food might take a while if it was busy. However Joanna was great at making sure our food arrived very quickly, as she had taken into account that I am pregnant. Great food and great service as always, looking forward to going back.
LHJones1983 . 2023-03-11
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I like coming to this lovely place with my son. There Is a good choice of meals, amazing offers to use and great service. Joanna always serve us with smile . She is professional and helpful ,if we cannot decide what to have she is patient with taking our order. I loved recomended salad and my son loves their pizza. Joanne is great in customer service , always busy but always smiling . Thank u .
dusiaiw . 2023-02-26
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Great friendly service. Surprised my son with a cake and song as family mentioned it was his birthday. Lovely breakfast all round, many thanks.
sammyd417 . 2023-02-17
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Food was spot on. Staff were really nice. Atmosphere really good. Mo was exceptional. Really friendly and fantastic service. Would visit again and highly recommend.
U5709RFstephaniew . 2023-02-13
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We went to our local F&B for my daughters birthday. The food was delicious as always and the service from Mo was outstanding as always he always looks after us even after 6 years
Cb1279 . 2023-02-09
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We absolutely loved our meal at Frankie & Benny's yesterday evening. All of the group loved the food, we always do. But the thing that makes this place stand out is the atmosphere and the welcome from the staff. Joanna in particular makes it so easy for us to take our toddler our for food, because she makes such an effort with him. He absolutely loves it there! ❤️
LHJones1983 . 2023-01-20
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Great service from Joanna. We came to celebrate a birthday and we’re surprised with a happy birthday frame and candle in dessert. The food was lovely and the restaurant was clean. Overall, very happy.
kourtnehw . 2023-01-07
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Mo is really friendly, he is our favourite person! He treated my son to a cake as it was nearly his birthday 😁.
leannebB1169WB . 2023-01-07
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I had chicken parmigiana it was lovely followed by porn star martini which was fab. Greeted by joanna and served by joanna all i can say is she is so attentive great check backs and good recommendations. Will be returning
H4387SZsarah . 2023-01-05
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Was very surprised that they was open but very happy they are open again in the week for breakfast just wish it was open more in the week and my waiter moe went above and beyond for myself would definitely recommend and will definitely be...
melical2021 . 2022-12-02
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We called in here at around 4 pm on a Saturday evening. The restaurant was not busy but within the hour became very busy, so if you’re planning to go later I would suggest you pre-book. We had starters of calamari and hot chicken wings....
Sarah D . 2022-11-06
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It's always nice to go to familiar place . I like the way restaurant is located.....perfect for break while shopping . And if I could ad more . There is always lovely service .. ..Joanna helps with choice and serving with smile. She is very...
dusiaiw . 2022-11-06
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We love coming to Frankie & Bennies and being served by our favourite waiter Mo! We came tonight for our daughters birthday and he made it extra special for not only the birthday girl but all of us! He was extra friendly, attentive to our...
BettyBatkin . 2022-11-04
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Every time we visit we get the best customer service from MO he has been working here for years and always makes it a special time for me and my children he created a plate with a custom happy birthday for my 4year old daughter...
liamlB3195ZC . 2022-11-02
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Great customer service from both Mo and Joanna. Good atmosphere pizzas nice and the new beef brisket loaded fries were very good. Mo made a great coffee too.
H4387SZsarah . 2022-11-02
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The staff are always so lovely and helpful, they’re especially great with the children. Joanna served us and was great and very helpful. The half term offer made it really good value.
Amie F . 2022-10-27
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Yet again we were so impressed amd really enjoyed our trip. Joanna is so lovely and welcoming and is always great with our toddler which makes the meal so much easier! 💗
LHJones1983 . 2022-10-21
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Had the mixed Berry pancake my favourite absolutely delicious. Joanne and Mo friendly and attentive as always. Food incredible. Lovely atmosphere.
carolinefY9118YA . 2022-10-15
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We had a quick lunch this week. We have been served by extremely nice lady called Joana. Very smiley, positive and professional.Straight away she has asked about our allergies (dairy and gluten) and with no hesitation she was able to assist and answer to all...
marlenawolska12 . 2022-10-15
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Lovely friendly staff, very friendly for a family or just popping in for a nice drink or cocktail of an evening. One of the few chains that’s maintained it’s quality throughout the years. Loving the new autumn specials!
K7881HYoliverd . 2022-09-24
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I come here regularly as the service is amazing. Special shout out to Joanna and Maria who always are welcoming and keep an amazing standard! Thanks team!
joshsS9363PP . 2022-09-24
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Food exceptional, service from Mo above and beyond. Great place to eat. Great atmosphere. Worth a visit
Caroline F . 2022-08-27
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Excellent treatment of students on results day. Was blown away by the free pizza! Was also surprised by welcoming staff!
9Varuna60 . 2022-08-18
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We often come to this Frankies as we’ve always felt so welcomed and the team are so friendly. We had a lovely breakfast this morning, thank you to Mo for being as lovely as ever and to the chef Cris for making us a great...
Q3402ILbeckyh . 2022-08-13
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We went for a family meal to celebrate a birthday. All of the staff were so great with us and our toddler. Joanna is always amazing! I contacted them before the meal and she organised for us to have a birthday cake brought out. Thank...
LHJones1983 . 2022-07-15
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Welcomed by Mo and Joanna very friendly ... was Informed about the new summer menu... the lemon drop martini was so refreshing highly recommend 👌 had the carbonara with chicken it was very tasty. The restaurant was very clean and presentable.. Mo was fantastic and...
H4387SZsarah . 2022-06-29
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Food was delicious, service from Joanna was perfect. She is very helpful and always take extra mile. Absolutely great member of F&B team. We will definitely back soon. Highly recommended.
W1611VOjacekr . 2022-05-21
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.Joanna was really nice, understanding and professional. She gave us a great service with a smile all the way through. Lovely girl. Thank you for lovely evening Joanna. We will be back one day and I hope to be served by you again.
924piotrekk . 2022-05-21
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We have been here lots of times and are always very pleased. The staff are very friendly and we love the food. Joanne in particular makes it special for us because she always goes above and beyond.
LHJones1983 . 2022-05-20
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Had a lovely meal at F&Bs in Hampton tonight - a lovely meal served by the equally lovely Joanna. Thanks Joanna and the F&B team, we'll be coming back again soon...
B2891KZmatts . 2022-05-20
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💯 service from joanna and Mo. A lovely welcome nothing was too much for this awesome duo... I can't sit on a high table so they had no issue putting us in a booth... asked about food recommendations and also the cocktail list... everything was...
H4387SZsarah . 2022-05-06
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Food was delicious, but we come back for the friendly, helpful service we recieve from Mo. Mo is an asset to your restaurant and makes the whole dining experience a pleasure.
422vikkie . 2022-04-29
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Amirah goes that extra mile, was very attentive, and exceptionally helpful. She deserves some recognition for her hard word.
Tanner10-2 . 2022-02-21
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I had a lovely breakfast at Frankie & Benny’s this morning. Happy and helpful staff and delicious food (I had the Beef Brisket Hash). I would definitely visit again.
Y3384XBkerrym . 2022-02-18
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Family lunch with adults and children. Standard generic bar and grill fare. Service was "fine". Items missed from one order and 1 of the child's order was forgotten and then obviously quickly microwaved to come a few mins after everyone else's. I don't have a...
arronf125 . 2022-02-06
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Where to begin? Well the lad who greeted us and said goodbye to us was nice. We were on table 5. When we were seated, the sight of salt on the table informed us that the table hadn't been cleaned properly. and after we were...
Madnasher . 2022-01-30
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Best Frankies with the best staff... Joanna always goes above and beyond her customer service is as high as it can be and Mo is also a fab waiter who makes the best cocktails ever. Enjoy the atmosphere so friendly and the food is good...
H4387SZsarah . 2021-12-22
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I ordered my lunch today from F & B in Hampton. Chose the meal and paid £20 for this. Order NEVER arrived and now i have to wait 5-7 working days for the money to be refunded. Useless driver, imcompetent people at F & B....
Olivetreeuk . 2021-12-03
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Visited here on a Monday afternoon for lunch with my husband and 2 year old son. Food was excellent. The new vegan burger is 10/10. Great selection of food for all tastes. Service was efficient. Look forward to visiting again.
BethandLuke . 2021-11-23
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After a day's work, popped by Frankie n Benny's to have a lunchtime meal with my colleagues. On first entry was kindly seated by a welcoming waitress member. We was handed our menus. On time to make our orders, we requested some alcohol, pint of...
Z3925KJmartinp . 2021-11-12
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Had a very friendly welcome from moe and joanna! Explained the menu and which the best option was, I Had the chicken pamiana which was so tasty and filling. The children's mac and cheese with the veggies went down very well and very good portion....
lolliew3 . 2021-11-10
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I have been Frankie and bennies hundreds of times but it’s just been really poor recently, everytime we order from Uber eats there’s always something missing or wrong with the order, then we get offered to drive down to the restaurant and pick up the...
lewiscoker . 2021-10-26
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We had a lovely breakfast here at Frankies & Bennys. The eggs benedict was cooked nicely, nice eggs, mushroom and hashbrown. The waiter who served us, Mo was very friendly and welcoming.
linalA2457XT . 2021-10-22
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The food was rather disappointing for the price that you pay, but Sam was so Polite and friendly, her constant smile alone made it an enjoyable visit for myself and my partner!
rossmcc1995 . 2021-10-18
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Visited frankies this morning in our pjs which was soooo amazing and the new comfy! The food was brilliant and the staff are so funny and friendly. Had the best start to my day, thank you guys!
taniamendesxo . 2021-10-16
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Amariah was an absolute star on the bar, great chat, great banter, great bar skills even with my allergy. Thank you so much
Tanner10-2 . 2021-10-15
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Warm welcome from Joanne our waitress... very attentive, friendly and makes a lovely hot chocolate... food was nice had a pizza that was very tasty.... joanne also makes an awesome porn star martini cocktail. Good atmosphere at this frankys
H4387SZsarah . 2021-10-14
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Thank you to Mo and the rest of the team for a welcoming and inviting atmosphere as well as amazing food as usual! Will definitely be coming here again :)
KhalisahA11 . 2021-09-04
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Lovely lunch and service provided by Mo, we’ve been here three times before and his service has been impeccable. The food has always been good and served on time, i’d recommend the place.
hhusxo . 2021-09-04
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lovely warm welcome from Joanna. Food was lovely.... desserts were amazing. Joanna was very helpful and was a fab waitress. highly recommended.
H4387SZsarah . 2021-08-06
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Visited recently with friends and was very pleasantly surprised. My BBQ chicken wings and sweet potato fries were delicious and the service was very attentive. My fellow diners also enjoyed their food. Will be back soon to take the kids.
Travelbear1977 . 2021-07-26
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We hadn't been to Frankie and Benny's for over two years and to be honest our last visit was disappointing. We only went this time because we were taking our grand daughter out and this was her choice. It was a very good decision The...
johnboyPeterborough . 2021-06-24
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Welcomed by Joanna and had excellent service throughout. Very friendly and chatty and made us feel welcome and took an interest in us. Nothing was ever a problem, food was good quality, all round would recommend to anyone.
Paul C . 2021-06-19
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My mother and myself both enjoyed food and being served by Joanna. It was a great pleasure to be among other people after so menu month od solitude.
grzegorzo775 . 2021-05-20
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Joanna was looking after us and was amazing. The food was delicious. The menu is smaller but completely understand why but there was still a wide selection to pick from
alisonwD8694ZV . 2021-05-20
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so lovely to be back. warm welcome from Joanna, Mo and Barry. our waitress Joanna absolutely fantastic... social distanced tables hand sanitiser station, all staff wearing masks felt safe and clean We had the mac cheese bites they were amazing and the bbq brisket pizza was very nice indeed. Highly recommend here
H4387SZsarah . 2021-05-17
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Absolutely loved the food! Such lovely staff and delicious, my favourite restaurant, so glad they’re doing click and collect!
sophlc22 . 2021-02-28
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First time doing click and collect. Amazing food, large portions and very warm! Mo is always with a grin on his face, and provides excellent service. Can’t wait for restaurants to reopen for eat-in!
brooklynm592 . 2021-02-28
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Been here a couple of times in lock down and Mo, Joanna and ghani have been amazing and the food has been spectacular has been hot everytime we’ve gone to collect our food. Thank you, you guys are amazing.
650stefh . 2021-02-26
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Moe is the best, best restaurant in lockdown!I would recommend the pizza, the pizza is so good. I now go every week because the pizza.
alexdean2001 . 2021-02-20
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Me and my friend visited on the 7th of December at lunch time, at arrival we was greeted with bright smiles, and taken to a table straight away. it wasn't long till our waitress (Joanna) came to take our orders for food and drinks. The food was really good, you can tell that the chefs really care about there craft. At the end of the meal me and my friend were surprised but the staff with a desert and by them singing happy birthday. Overall it was a great experience and I will definitely come again!!
zegolima . 2020-12-14
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Had such a lovely lunch today! The service was amazing and the food was hot and delicious! ☺️ Highly recommend visiting!!
Zoeylala . 2020-12-04
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Visited @1230hrs 4 Nov. Absolutely lovely experience. Called ahead to book and was told I could head straight on down for a meal with my partners and 3 year old. Greeted at the door in a timely manner and whilst I did the "track and trace" my partner and child were able to sit avoiding him running riot.Once seated we were seen to quickly and attentively by a blonde lady (possibly a manager). Very polite. Was moderately busy so unfortunately did not receive a 2nd drink. My dessert unfortunately wasn't ordered when I asked for it however I needed to shoot off anyway so no big deal. The general manager older gentleman was absolutely lovely with our son playing with him and even getting him extra sauce. It is really great to see people making the extra effort to make our dining experience more enjoyable. So thank you Hampton Frank and bennys. We will be sure to return once lock down is over :)
Cameron A . 2020-11-04
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Lovely and clean, service was prompt, food was delicious and I felt safe eating in here .... safer than going out shopping! The toilet doors even have hands free/use your foot openings! Fab!
Leanne H . 2020-10-23
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Booked a table for a birthday meal. Felt very safe with their covid rules (one party member had been shielding). We were booked in and shown to our table. Didn't wait long for our drinks order nor for our food. One slight blip with one meal, rectified in minutes. Joanna our waitress was lovely. Our usual F&B is still closed so this was our first visit and it won't be our last.
BizzieBecky . 2020-10-23
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greta meal lovely atmloshear friendly staff Joanna served us and was great , enjoyed the music and layout
Chris V . 2020-10-22
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Wonderful time today, food was lovely and felt extremely safe and comfortable. Lovely waitress Joanna took care of everything and we will definitely be returning so thank you
19john79 . 2020-10-17
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I would like to thank Joanna for making us feel so welcome and providing fantastic service! She always looks after me every time I come in! The food was absolutely fantastic! So a big thanks to the wonderful chef also! All the staff are fantastic can’t fault them whatsoever! Definitely will keep coming back!
aliciapC2842JW . 2020-10-16
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I go here regularly and I am always amazed by the service. The staff are always friendly, beer is great and food is delicious! 100% recommend!
joshsS9363PP . 2020-10-16
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was greeted by mo who track and traced us and seated us. our waitress joanna was as usual attentive and friendly and very helpful. food was fab the fish was soooo tasty
H4387SZsarah . 2020-10-14
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Glad you are back. Terrific service, food. Keeping in the guidelines and sanitising excellent. Keep up the good work.
Caroline F . 2020-10-05
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Never been to this establishment but i can tell by the buildings that it flumping reeks (smells) but the icecream bangs. sike lol
Z2TRAPSONROAD . 2020-10-05
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I feel bad for leaving this review however anyone that knows this place will most likely comment the same. The concept is simply old. An American diner just does not work anymore and the burger and chips are not really outstanding. Ordered desert for the kids but it just feels plastic or otherwise old and a simple ice cream scoop with skittles there and it's not really a treat for the kids
MumtazLeeds . 2020-10-03
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Came here by chance, as had been told about the various eating places at Hampton, and thought we'd try here. Food was good, and not long to wait; big varied choice of dishes. Waitress was friendly and helpful; tables were allocated by spacing. Sanitiser station on arrival. Parking around "F & B's", and other restaurants was plenty. We ate early, so they were not overly busy at time of arrival. Did not pre-book, as did not know what our plans were.
flyingangela . 2020-10-03
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Service was great as usual. Mo is a real asset. It was my young daughters birthday and he made a real fuss of her. My only complaint on this visit is that the cookie dough was overcooked.
Travis576 . 2020-10-02
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Me and my partner visited for date night as we haven’t been in quite a while and Frankies is an old family favourite of mine as I use to go when I was little! Our waitress Joanna was so extremely kind and made sure we had the best experience! Over the years she has served me a lot and she is always so friendly and nothing is too much to ask. We havn’t been out for a meal for so long and she made us so happy. She checked in with us a few times too to make sure the food was okay.. which was also soo good! There was only one chef working bless him so he was working so hard dealing with customer orders as well as takeaways so we didn’t mind waiting a little longer for our food, especially in these times we feel so grateful.
Enjoylifeandfood . 2020-10-01
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Booking a table was quite easy on line and parking here was good,it was our first visit since lockdown and we were all very disappointed how much the food here had gone down hill we had spaghetti bolongese mixed grill and pizza and all dishes were so much smaller then what they use to be the spag bol had hardly any meat and very watery the mixed grill had changed quite a bit with no much meat on the plate we use to enjoy eating here but I think we will give it a miss from now on,i will say the staff were good just got to improve on the dishes again
S4551CAhelenp . 2020-09-12
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First visit back here after lockdown... felt safe and very clean... hand sanitiser on arrival. Mo and Barry great customer service as always. food excellent. was a very nice lunch indeed
H4387SZsarah . 2020-09-10
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Baiba was our waitress and was brill from the moment we sat down. Really attentive and engaged with the kids. Lovely food and quick service.
matthewdZ9854ZF . 2020-09-01
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Joanna served us and was extremely accommodating. Considering the circumstances for restaurants, we were delighted they were still able to offer a GLUTEN FREE menu. We explained that our daughter is extremely sensitive to wheat and cannot have cross contamination. She confirmed this with the chef. My daughter ate a meal and dessert. She really enjoyed them both with no problems at all. Many thanks!
DelightfulDevine . 2020-08-30
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I am not a regular guest of this restaurant, but I am ok to go there sometimes. Our family used that offer and It was lovely. Of course it was busy, bless all the staff working those days. Busy evening, but that didn't spoiled the service we had. Joanna was really nice, understanding and professional. She gave us a great service with a smile all the way through. Lovely girl. Thank you for lovely evening Joanna. We will be back one day and I hope to be served by you again.
dusiaiw . 2020-08-28
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EXCELLENT good food, good service. friendly atmosphere. Staff very attentive. The cups of tea just keep coming.
Caroline F . 2020-03-14
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Breakfast was amazing. Service from Joanna was as superb as usual. Such a lovely friendly lady. Thank you.
Tulip_Queen_Spalding . 2020-03-10
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Food was lovely, great start to the day. Service was outstanding, Joanna is a true credit to the company, very polite and friendly.
staceyyj2020 . 2020-03-09
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I came to Frankie and Benny’s Hampton with my two girl friends. We were served by Joanna and she was very friendly and accommodating She suggested we get the Mushroom Alfredo as a starter. It was lovely. Would definitely come again! 5 stars!
704tinom . 2020-03-06
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My wife and I regularly have breakfast here to catch up and just chill. Service is always excellent and food is a very high quality. Unlimited tea and coffee adds to the the value for money so if you like to relax over breakfast this is the place for you
P6678PIjeffp . 2020-03-04
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Booked a table for 14 Sunday afternoon and everything was great. Service by Shanul was outstanding, friendly quick service and nothing was to much trouble.
shos1963 . 2020-03-02
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From the time we arrived we was greeted by the lovely friendly mo who seated us and took our drink order... very prompt and great customer service... then to top it off joanna our waitress came and took our food order she was so helpful as i dont like any sauce so she made sure we had everything we wanted. Food was hot and tasty and i would highly reccomend here for couples family friends. Superb all round
H4387SZsarah . 2020-02-25
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Came here on Valentines evening. Great family atmosphere. Jo the waitress was the hostess with the mostest. Making us feel welcome. The food was good, though the ribs lacked a little bbq sauce. Puddings were amazing and drinks lovely. Definitely will return. Thank to Jo and the rest of the team for making it an enjoyable trip
Minkie83 . 2020-02-14
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As usual great service especially from Joanne. The food is just as good will continue to look forward to our weekly visit.
IcyWaxy . 2020-02-12
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I come here fairly often and I am always amazed at the service I get. The staff are polite, friendly, efficient and always happy to see us! Special mention to Johanna, who always looks after us! If they see this, thanks to all of you. Keep doing what you are doing!
joshsS9363PP . 2020-02-10
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Was served by the amazing Johanna (Asia) again today. Always a great experience, Johanna is so friendly and gives an amazing service always I come here after work with my friend most days because of the great staff like this. Thanks Darren
1Dazza1970 . 2020-02-10
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Had my daughter’s 13th birthday party meal with 7 of her friends at F&B; in Hampton. Staff were terrific from the moment we arrived, very helpful and good humoured. Food was great and all the kids seemed more than happy munching their way through burgers and pizzas! Joanna who looked after the kids table was great with them, thank you. Great experience and will come back again soon!
Spooney1971 . 2020-02-09
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The service is always quick here, the food is wonderful and the service excellent. Joanna our waitress was no different, she was wonderful and made sure everything was okay.
Weevee1965 . 2020-02-08
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3423 Opinions
First class experience. I would definitely recommend this restaurant, and I will return.
1312 Opinions
when he delivered food I that he have pickpicked up somsomebodys food aswell what mean he driving around and food was nearly cold!
402 Opinions
Great dinner out for Mother’s Day! We ordered full rack of ribs (really yummy), Margherita pizza - cooked to perfection and I had beef lasagne with a side salad and fries. The beef lasagna was amazing and a really big portion! Really good desserts too - a cheesecake, the chocolate fudge brownies and I had my favourite apple crumble and custard. We were stuffed! This Frankie & Benny’s is always great, has very attentive staff who want you to have great service and really yummy food! We do think we preferred the large menu choices before ' known but understand why the menus have been reduced. Prices have gone up too but no different to everywhere I guess. Compared to Wildwood, where we went tonight, F&B’s is 100% way nicer! Really good vegan menu too!
129 Opinions
I made an order an hour ago for collection, we came to collect the 2 pizzas. I’m very sick, i wanted to order delivery but they don’t provide delivery for the area where we live, so had to come and collect it. Now we came, and they said ‘they gave our pizzas to someone else by mistake, because they had a similar name. They are sorry.’ I asked how can this happen? They said ‘they had a similar name’. I asked ‘don’t you ask for their order number when collecting the pizza?’ Their reply was ‘no, we don’t, it’s his mistake.’ Then they asked me for the order number I clearly said I ordered an hour ago so they have time to make it as I don’t feel well, I don’t want to wait for it in the car. Then now, they told me they will make it just now. I’m very disappointed about this service!