Franco Manca Windsor in Windsor and Maidenhead

Easy to order, quick service, attentive customer service from Karan

Great food, friendly stuff. Not very busy. We will return, specifically as Wagamama is one of the rare restaurants that don’t add the automatic tip to your bill. Keep the good work, team!

Very nice place, super friendly staff and good food. Would recommend

Staff doesn't pay enough attention to their clients. Had to leave without eating because I couldn't wait any longer. Finished my drink and no food order was taken... very poor service. Very...

Service was exceptional and the food was delicious as always.

Great food and service. Hamza and the team did a super job, thank you

Great Asian place in a mostly Japanese setting

Lovely service. Sadly I can’t remember the servers name but she was very nice, it was Friday 20th. The pizza and Aperol Spritz were good. I would go there again.

The *Chicken Firecracker* was a highlight nice and spicy, just as I expected. The *edamame* were well done, and the *squid* was also enjoyable. However, I was disappointed with the *bao buns* i ordered the beef brisket bao buns the filling was sparse & the brisket was dry and for £8, I expected something more substantial. The *saku saku crispy duck Soba* was overly sweet, and the fried duck felt a bit overcooked. Lastly, the *cloudy lemonade* was too strong for my taste. Overall, while some dishes were enjoyable, others missed the mark. I think there’s room for improvement in portion sizes and flavor balance.

First time going and the food was delicious. I was served by Anthony who was extremely lovely and helpful. Would definitely recommend to friends and family.

It's ok nothing great. Same food. Service wasn't great. The waiting staff was too eager to clean our table despite the entire restaurant being empty

Amazing food, as always. The staff are awesome too. Thanks Oscar for great service as always 😃 we love coming here. Best. Pizza. Ever!

The noise level there was awful. The waitress took our order and came back a few minutes later saying she lost it- not good/happy. Food was mediocre.

The table we were put on just about fit 6 people, good food, quick, servers were really nice!

Had great food here today when I came with my friend! Shout out to Rebecca for being an amazing server, great vibes! Will 100% be back soon

Delicious food, really fast service and great atmosphere. Would happily recommend a visit to the Windsor branch. Victoria was a great waitress, really helpful and friendly.

It’s Wagamama at the end of the day. It is what it is on the tin. Leaving a review as the staff were exceptional and very accommodating to my children who were very ‘active’ after a long day at Legoland.

Poor service, hardly any staff on duty. Ordered a prawn curry dish had only 5 prawns. When asked the manager he claimed should be 9. Despicable. Then for payment standing over yoi with no respect for personal space!

The food is very delicious and has many gluten free options. The negative point is that it is more expensive than what it says on Google Maps (about €30/35 per person).

Nice place, reasonable prices for good quality pizzas. Fast service and great service from Vivian. Would recommend to others in the area

Great food. Eyla served us and she was brilliant. Highly recommend

Lovely experience! Tried the saku saku duck noodles for the first time and they were lovely. Eyla served us and was wonderful throughout. Will come again!! BOSH!!

The food is generally very good. Also with the overall experience. But last time we had to wait for a very very long to get some basic stuff like cutlery, etc. with very less crown in the restaurant. Else I would have given 4 rating.

I love wagamamas. Lovely vibe and amazing food. Chicken katsu curry 10/10 💪

The pizza is great as usual, fare price and fast and great service. I love this place and the staff. Anthony is always kind and very welcoming, we really love him.

Fantastic pizza and friendly staff. Definitely worth a visit if you are out in Windsor. Thanks to Arafa for making it a great evening!

Lovely service by Arafa! Great food and drinks. Lots of choice of food on the menu for vegetarians. No where else to come for pizza in Windsor

Un parada obligada despues de la Visita Castillo de Windsor. La atencion es perfecta y la pizza riquisima. Gracias Mark portu sugerencia a la hora de hacer el pedido.

Soup 🍜 there is soup here 🍜)))) anyone who knows what I mean will understand)

Always a good experience with nice food and quick delivery

Was served my a lovely girl called Adi today. Welcomed me with a genuine smile and radiates a positive aura. Very attentive to detail and ensuring I was satisfied. Highly appreciated.

Very bad place abd bad stuff and bad food

Truly awful meal. Father's day, booked on the day and wasn't that busy when we arrived at 6pm plenty empty tables as well as full ones. Issues: Sat at back of restaurant next to table where staff sit and with view of cleaning buckets Watched staff chatting at back and joking about whilst we were waiting for our order to be taken Upon taking order we ordered two kids meals - only one registered with the waiter despite two children sitting at table didn't know this until one pizza arrived despite us chasing the second kids drink (pizza and drink kids meal deal) Drinks order brought to table was wrong then had to get up & chase the final drink (April spritz) after waiting a further 5mins, and then when it came it was served in a water tumbler and didn't taste nice... Food was awful - cheesy garlic bread had almost no cheese on it, so much so it was burnt as the dough wasn't covered with anything - kids refused to eat it and they usually inhale it As described only one pizza brought for the kids, they are it up ok I had salad (coeliac) which was ok but very overpriced for what it was Kids wanted ice cream but after watching the table behind us get their bill and request items ordered but never arriving at table be removed from their bill we didn't want to stay any longer The waiter who took our payment removed the kids meal from our bill and apologised for everything - preferable is to just do the basic stuff right in first place - father's day meal ruined. Maybe as it's in Windsor their care around repeat custom is very low as it's a tourist trap near the castle but I don't accept that as ok. I will never go back to this chain, terrible.

What a greatly run chain Johnny and his staff were so good , they helped us try new items on the menu and confident in everything the was saying food and drinks great also

Really wonderful staff with the usual wagamama menu. We were here as soon as they had opened & tried the bao along with the pad thai and both had the usual wagamama taste. My wife left her sunglasses here and the staff was quick to recognise them and kept them behind desk, which we later collected in evening. Really good experience.

Service is so bad...we go to Staines.... much better.

Great Wagamama restaurant in Windsor - very spacious, staff were friendly and attentive.

The curries have good flavour but stay away from any dry dish whether it's noodles or anything else, they're completely bland.

It was okay. The service was nice and quick, but the food was quite flavourless. The restrooms were pretty disgusting! I had the feeling that I get an infection by just seeing it. But all in all it was okay.

Delicious food; good portion sizes and the staff are very friendly and helpful, especially the male waiter with curly hair. Thank you for a lovely time.

I had the pork belly ramen and it was out of this world! I never tried food from Wagamama before so of course I was nervous about trying some things like menma, but they gave small samples of what some ingredients taste like! And when the food arrived it was so flavourful Service was optimistic and was able to help after a millisecond. Overall, a wonderful experience worth every penny

We regularly go to wagamama and rarely have a bad experience but this one is aweful. Poor waitress, long wait for food, forgot the 4 year old's food, bar was not working, staff complaining next to our table, disgusting toilets, broken toilet doors. Clearly the manager or owner just does not care the way others do. I suppose it's a tourist trap so they are not looking for repeate custom. If this was my first experience of wagamama I would never come back.

Very busy place but the food and staff are amazing. Very attentive. We were served by a lovely chap named Jaylaw and he made sure to check back on us throughout the meal. The food was great and portions big. I wanted to do a better photo for the review but only remembered after almost finishing my ramen 🙃

Food was so tasteless , Ramen soup tasted like hot water, there was no taste at all. Chicken curry was so runny. It was the horrible Asian food I ever tested. Frist and last visit. Money wasted. 🤮

We use the take way collection service. The food is yummy, however they had not started cooking the food when I arrived at the 6.30pm collection time, then when I arrived home parts of the order were missing. First member of staff was alittle was a little dismissive said food would be ready soon and clearly had not checked, second member of staff much better and went to check only to discover they had not started cooking. Kindly explained there was a system error and rushed the food through. When I reported issue to the restaurant by phone they could only offer a refund and for me to collect a new freshly cooked dish but I would have to collect which would have taken 50mins (to long considering everyone else was eating), shame they could no offer to put it on a delivery bike that would have been a better customer offering and would have resulted in a happy customer.

Fryer broke down but staff kept us fully informed and apologised for the wait. Eventually it was fixed and all dishes plus extra were served. Every part was very tasty and very hot. Such friendly and delightful staff. Bonus was that they gave us 3 dishes free of charge! Such a lovely gesture and much appreciated. Well done Windsor staff! X

Good food and friendly staff for years.

I was served by the lovely Mo who had recommended for us to try the squid which paired beautifully with the tangy dip. The food was lovely and the service was excellent. Would definitely come again :)

Sadly in the past 5 orders this year have all been cold or slow or late . Really sad as was a great restaurant for the past 10 years of going very regularly but now won’t be ordering anymore . Low efforts by the staff to rectify the order ! And then promises a refund and never received the monies back

Nice enough food but one served and other over 10 mins later. Wasn't busy so why it couldn't have been timed better and served together, who knows?!

Service is very bad and staff very rude at this branch. I normally love Wagamamas but we did not feel welcome at this place.

Always love this place for everything possible ❤️

I ordered 2 sides for delivery and was greeted with two lovely messages written on the packaging which really helped brighten up my day. Thankyou so much to all the incredible team And wishing you all ‘a lovely day’ aswell

lovely food! Eyla was our waitress she was so kind and attentive big shoutout to her. would return just because of her service :))

I came here two times during lunch First time, I ordered: Vegan K-dogs ⭐⭐⭐⭐⭐ Edamame with chili and garlic salt ⭐⭐⭐⭐ Vegatsu ⭐⭐⭐⭐ The service was, for a lack of a better word "weird" and the lady that took our order didn't even take our drink order, she was in such a hurry. Getting the check was a long wait! But the vegan K dogs are delicious and are the only reason I returned two days later. Second time, I ordered: Vegan K-dogs ⭐⭐⭐⭐⭐ Edamame with salt ⭐⭐⭐⭐ Yaki soba yasai I mushrooms with udon noodles ⭐⭐ It was more busy this time and the service was again "weird". They brought the first two things (in two trips) to the people next to us... Let it sit there and then the people next to us would finally get their attention and say "we didn't order this" and they would take it from the table do a turn and come back and ask if it was ours... 😳 We also asked the lady that took our order for an extra plate for the kid (he ate what I was eating) that never showed up. I finally got the attention of another waiter that finally brought it. Getting the check/pay took a long time as well. So yeah go there for the vegan K-dogs! But don't expect any good service!

Made us wait for more then 30min without taking order when they had 4 tables in restaurant and when we tried to get the attention we were ignored by lady server at 17.30 on 12/4/24 quit frustrating when with infant

Wagas is usually good food but, if the manager and waiters have a lack of courtesy and smiles the object of the evening meal is killed. Poor service, rude staff and pathetic seating. Not impressed.

Had a quick dinner Saturday evening and had to pay online through their WiFi. I would advise to do not do it. As someone stole my date and made a purchase the following morning!

All of the staff didn’t bother to acknowledge or even say Hello on arrival. Female server simply chucked the menu on the table and walked off before I even sat down or had a chance to speak to her. Every member of staff looked at me and walked off not can I get you a drink or are you ready to place an order or even a ‘Hello’ or we will be with you just in a moment. Sat in a half empty restaurant and completely ignored. The only way I got any attention was by walking out of the restaurant without ordering anything to hand them the menus back after waiting ages to even get any sort of acknowledgement or communication. Which even then they couldn’t be bothered to take them out of my hands so I just placed it on the welcome desk. Went to another local restaurant selling similar products to Wagamama and the staff were very welcoming and efficient and the food was delicious and spent £50 with them instead. Wagamama can’t say it was down to being busy or lack of staff as half the seats were empty and lots of staff about the place.

Bank Holiday Monday in May23. Midday seating. Plenty of space and availability. Service a bit spotty/ hit and miss. They did resolve an issue with one meal. Meals, inc vegan, available and look after allergy matters too. What is the deal with bringing over water in glasses? Surely a jug would save the angst of customers always having to ask and the LOTS of glasses on the table. MarEasterSat 2024...not much has changed! They are helpful still and the water still comes in glasses. Good choices and new food is yum..shame the vegan squid has gone!

Luke warm food. Slow service. 30 mins to wait for your dessert. Really. Not acceptable and nearly £90 for the privilege. I think these places just lack any customer service. Ran and served by people who are just part of the machine. It’s a pity.

Great place! Delicious, hot food, everything was fresh and tasted great, polite and friendly service! Recommending a lot!

Can’t go wrong with a Wagamama, always good food!

Like usually amazing quality of products, delicious food, nice service, restaurants are always nice and clean.

My perception is they favour delivery service vs walk in customers. Slow slow service, staff not communicative and food arrived at different times so we didn’t eat together. Staff definitely need training and have a leader in the restaurant that cares about their customers experience. Didn’t leave a tip as I cannot blame this entirely on Wagamama but also at the individual staff who should show or strive for some level of pride in their job….but yeah, Wagamama HQ….sort this out…it’s embarrassing

We recently dined here for a Saturday lunch and had a fantastic experience. This has a wide variety of menu options available and spices+hotness factor (which I am fond of) ranging to different palates. However, what truly made our visit memorable was the exceptional service provided by the staff. From the moment we walked in, we were greeted with warmth and professionalism. We were a group with different diet requirements and the staff members were incredibly helpful, providing recommendations and ensuring our dining experience was enjoyable from start to finish. The added benefit of eating literally within the doorstep of the Windsor Castle gives an additional royal factor!

This place will never disappoint you

My main came out before my partners (approx 10 minutes between). These were then followed by 1 of 3 sides. We requested from 4 different servers (yes, 4) for the other 2 sides, of which after 45 minutes only 1 of the 2 came had come out - it appears they don’t like serving bang bang cauliflower because the last time we came here we had to request that countless times, too. In the end, we gave up asking, asked for the bill which was also a mission, to which we saw they had bang bang cauliflower on the receipt… where was it then? If it’s logged on the system then surely it should have been served?????? At least the food we got was really tasty. This is the 2nd time we have been there, and both of which relatively poor service.

Very disappointed with this well-rated restaurant. Very average hygiene with dirty and sticky menus, a glass of water with food in it, stained and equally sticky decorations, dirty toilets… The food was tasteless for the main course, perhaps because we arrived at 1:30 a.m. before the end of service? The friendliness is strongly to be reviewed in this restaurant, tight smile, minimal politeness, quick order taking after installation… I am nevertheless not surprised that no one came to ask how it was going because the quality of all the services offered was more than average. I will not return to this restaurant.

Nice restaurant, been there for lunch Very good pizza Bussy in the afternoon You have to wait to be seeted Free shoots of limoncello

Really friendly staff and the food was great

Ramen was not as usual, not a lot of taste in the broth. Egg was not even stained. Oyster mushroom starter was dry and powdery taste, with a little tiny bit of “dipping” sauce.. not a lot to dip in. Mixed Mushroom bao was very empty, barely any mayo and no coriander! In the order we asked for extra chilli oil and shichimi chilli powder and only received chilli oil. A lot of money for a quite disappointing meal for us.. Wagamama used to be always tasty but it feels the standards is barely met nowadays. Not first time bad experience. So sad

Very friendly atmosphere, lovely food and great staff. Thanks Mark for making us so welcome! Pizzas are tasty and the sourdough is fab

Awful service, waited half an hour and had to ask for our drinks after being ignored throughout that time. 45 mins wait for food with an apology from the manager but just a rude, poor attitude from our server. Yasai tofu yaki soba had no tofu and the bao buns were not up to usual standards. A small token of free starters for such poor service. Regularly go to wagamama and this was a long way short of what I'd expect.

My noodles were great and the tofu was amazing. Waitress was lovely, and the store had loads of space. Lighting matched the vibe too. Would definitely recommend.

Went this evening for my birthday meal with friends and family. Restaurant was quieter than usual so we assumed it would be quick service. We waited over 25 minutes for our order to be taken and once the food arrived asked for extra drinks which never arrived. After another 15-20 minutes of trying to get the attention of a member of waiting staff my partner went over to the counter and asked if the drinks on the counter were ours. The staff just shrugged there shoulders and so he picked up the receipt that had fallen on the floor and could see that the drinks were indeed for our table. He also asked for a spoon for his hot pot as they had given him chopsticks which made it difficult to eat as it was a soup. The service really has gone down hill since we have last visited. The staff really don’t seem to be interested in the service industry as most look uninterested and are stock around looking at there phones or talking to each other rather than doing there job.

What can I say fabulous pizzas to die for and fabulous efficient courteous service, could not fault them in anyway, a breath of fresh air.

I've been visiting here for many years. It's ALWAYS been great, but I'm not sure what happened today. Restaurant 25% full. It took ages for anyone to take an order. I couldn't get the attention of anyone to provide me with a spoon to consume a meal which was essentially a broth.. chop sticks weren't going to do it. On getting up and asking a staff member, I was pointed in the general direction of where they kept them. Getting up from where she was sat on the floor, or for her colleague to stop playing games on his phone was just too much to ask. I collected my own drinks from the bar which had been sat there for a good 20 minutes. Nobody really knew if they were for our table or not - they were just a bit gormless. I figured it out myself by picking up the bits of receipt paper littering the floor to see that it was indeed for us. Even getting the bill was hard work. It was really tempting to just walk out without paying. The zombie like team of employees on shift today would have noticed. On a positive note, the food was excellent as always.

For what used to be such a well run restaurant the service has really slipped. I’ve visited the Wagamamas fairly regularly over the last few years, and it used to have such a charismatic and hardworking team. Unfortunately this is no longer the case, while the food has always been delicious, it’s such a shame to see the standard of service slip. The team working there now all appear to be in need of a good nights sleep, as they seem to wander around the place before congregating at the bar, ignoring or not attending to customers. If you enjoy wagamamas then sure this branch will satisfy that tasty craving. But don’t go while too hungry, as your stomach may rumble over the long wait, and watching the staff stand around disinterested.

We are visiting from Australia and once we finished at the Castle we stopped off at Franco Marco for lunch. We were given a lovely welcome and attentive service and help as our daughter is allergic to tomato but loves pizza. They helped us with a solution. In addition they were really attentive to our toddler grandaughter . Even when she got overexcited when she saw snow falling(never having experienced it in Australia!) and knocked over her drink. It was cleaned up quickly and a replacement drink provided. The pizza base is really light and the pizzas full of flavor. We would recommend coming here. Fresh quality food and good service

Terrible service. Ordered water 3 times and nothing. Food came and it was delicious as usual. (served 40 mins late. Everyone got served before us despite us ordering first). Food always delicious however the staff are were really slow and not interested in getting things done. Will not be back :(

I ordered the Chilli squid and beef Donburi and the food was good but I wouldn’t recommend the beef Doburi as it is quite dry. However all the staff were really friendly and the service was quick. We had a lovely waiter called Archie and he looked after our table very well and was helpful when explaining the menu and giving us recommendations. His service was a 10/10 - would definitely suggest asking for him to serve your table if you go!

Despite a lacklustre and nonchalant ‘welcome’ from the manager, we still had a lovely time! Had the manager welcomed us properly, this review would have been better! If it wasn’t for Avata (who was not even our server) this review would not be as positive as it is. Was served by a friendly pregnant lady who was efficient and smiley. The whole restaurant lacked direction and one example of this was when there was a queue of people waiting to get in but 2 staff cleaned one table and the manager was nowhere to be seen. A young lady stepped up and sorted the place out, whilst the useless guy stood and did nothing! I asked her name when we left and she told me : AVATA This is the real heart of this restaurant; not the waste of space manager!

Awful service, met with a lot of poor attitude.

Great pizzas and lovely staff! We love going to Windsor just to stop at Franco Manca to have some tasty pizzas

I had one of the best experience in town. We just popped in around 2 pm and the restaurant was very busy and we were hopeless but a beautiful girl, Roberta just told us to wait a couple of mins for a table. She recommended us the Christmas Menu but we were fancy of Margherita and pepperoni pizza THE BEST CHOICE EVER. Both of them were juicy and super tasty. I really loved the tiramisu at the end. Roberta offered us two shots of limoncello and we were in paradise she was very kind and smiley all the time even if she was super busy we really appreciated

Very nice restaurant good staff very friendly people and location is opposite the castle.

Boy, the firecracker dish is so tasty but bloody hot, my mouth was on fire, but I left with a nice aftertaste. The thing is it’s fiery but I still go back for more.

Great spot for good food at an affordable price, staff were brilliant! Really enjoyed the roast potatoes on the pizza 🍕

Awesome good, I really enjoyed the Cantabrian anchovies on the pizza. The staff were incredibly friendly and generally we had an amazing time.

First time in the UK and we tried this spot out on a whim. No research done. Ordered the paramcotto burrata pizza from our hostess Roberta. It was magical. Sourdough made fresh that day, light and crispy crust, and the cheese was perfect. I loved every bit of it. I asked Roberta to go grab the chef so I could thank him in person. Buddy showed out in the kitchen lol.

We have bene accommodated buy Giuseppe Who was friendly and very welcoming ! We had two pizzas number 5 and 7, both amazing and well prepared . I can tell from the dough was well done. We had a very nice dinner everyone was nice and friendly . We been there to had a bite after Windsor Castle and now we are coming back in Lo don very happy .

I have really fun nights out at Franco with my friends it’s a great family friendly place. Lots of different pizzas to try and really nice cocktails too!

The #3 pizza with thinly sliced potatoes, onions pesto, etc was delightful!! Thanks Arafa for the great recommendation!!!

Amazing sourdough pizza and great service. The salami pizza and the platter were very generous. And they came super fast.

The pizza is not bad, but underrisen and undercooked. The dough looks neither like sourdough and neither like Neapolitan pizza dough which is not made out of sourdough even though it is puffy: it had a tight texture and undercooked. So cooking and allowing the dough to rise a bit more would already make a big improvement. The ingredients were good. The staff and atmosphere are nice.

I am a big fan of Wagamama generally but was a bit disappointed by the food quality and lack of atmosphere in this outlet on a Monday early evening. Though the service was quick and friendly as you can expect the Curry was very watery and not creamy at all. The Edamame were just luke warm and not well prepared.

Me and my 8 year old son were there for the first time. Apart from great food and a warm atmosphere, I was extremely impressed with the waitress's approach towards my child. I am highlighting this, purely because I understand, that sometimes there is no...

Nice food, nice atmosphere, friendly staff

Wonderful service, very tasty pizza and excellent price. Pizza oven cooked pizza is amazing. The staff were attentive.