Fox @ Excel in Newham

Went for a drink and some lunch after going to the F1 Exhibition at the ExCel centre. Had to wait a little while to be seated but once there our order was taken quickly. We ordered a pizza to share, garlic bread and chips. Food came out quite quickly and the pizza was lovely. Unfortunately the chips were a little cold. These were exchanged quickly with an apology. Overall the food was lovely but it was cold in the restaurant/pub. Bar staff were friendly and helpful. We would be back if we r in the area again.

Let's start with the positives (which won't take long!) - We arrived without a booking and were seated really quickly. - the location was good for somewhere to eat after an exhibition. That was unfortunately as good as it got. - Cod and Chips - the cod was actually burnt and saturated in fat. It was inedible. -Brought me a bottle of wine instead of the glass of wine I had ordered. -Got my husband's order wrong. He wanted the Steak, they brought him Steak Sandwich. They could have clarified what item he wanted if they weren't sure. - my children have food Allergies and they didn't follow their own Allergies procedure which is documented in their Allergen Matrix book. -kids Sausgae and Mash marked in allergen book as Soya free however the Gravy had Soya in as daughter had allergic reaction on the way home! -Service awful. I asked for the bill, waitress brings over the card reader with the amount pre entered. When I asked to see the actual bill (to make sure they hadn't charged me for the bottle of wine I didn't order) before paying she actually huffed, slapped her leg and stormed off. Absolutely awful, my recommendation is find somewhere else to eat !!!

Absolutely terrible Shocking service Cold food and £9 service charge which I had removed Drink ok but really slow Never eat there again

Pub grub in London. The usual fish and chips, sausage and mash, which I had the latter. My husband had the bacon, cheeseburger and chips which he thoroughly enjoyed. Can't go wrong. Won't break the bank.

Seated quickly. Sat for 10 minutes no one came over, it wasn't particularly busy. I waited another 5 minutes then asked someone clearing tables is this order at the bar or table. She apologised and took our order, 2 people. Another 15 minutes no drinks and noticing people after us having had their food and drinks something was a miss. I went to the bar at this point no one was waiting at that bar, I approached 2 members who were just starting to make drinks, stared at and ignored. Things going so well, I moved down the bar. A lady then served me, I explained the situation having checked the order seemingly had not gone through. She went to check in the kitchen, upon arriving back explained it was mayhem in the kitchen, my order was taken again. Within 5 minutes the food arrived, fish and chips with cold mushy peas. Fish was OK, chips I could taste oil, the tartar sauce dis not taste correct I left that. The beef roast, chewy meat with 1 roast potato. 1 mouthful it was left, overall the worst food and service in a long while. The only positive was the bar lady she apologised although it was not her fault. I should have complained about the meal but quite frankly I had wasted enough time. The management need to sort having enough staff in all areas and the food is bloody awful

Amazing food and great service. The duck was to die for! Highly recommend it, will be coming back.

Relaxing, calming, pleasant, charming... very tidy, polite friendly staff....A lovely experience..!

Great meal at China Palace, they were very accommodating with our booking as we changed number people a couple of times, but great service and so much delicious food for a group of 18 people! Thank you!

We had a meeting at ExCeL London and pre-booked the restaurant for our group. The team at China Palace were very accommodating and adapted to the changes in our plan. Great service and good food, especially when it was their peak hours.

We had an excellent meal here and cannot fault anything about it. The service was excellent and everyone was so friendly including Ezekiel, one of our waiters. We had to wait no time at all for our food and when it was arrived it was so fresh and delicious. I would highly recommend.

It was a quiet restaurant with nice staff and quick service. The BBQ pork is very good and the dim Sum is good too.

Food is good with good ambience. The only downfall is that the toilets are two number of stairs down . It has got a lift but in a bad codition n not trustable as you can get stuck anywhere in the middle and it stops until somebody comes and help you.

It opens at 12 noon, there are quite a lot of people, and the food is generally pretty good.

Pretty decent overall. Fairly good value for money and the food is delicious

Best chinese food and service i have had in all of england! The bbq pork is to die for and the staff is fantastic!

Really awful and suggest you avoid. Tried to order 2 Meals: Thai Curry and Salmon crust with green beans. Asked about allergies, so explained pepper and seeds to be avoided. First, no Thai Curry so ordered Cheeseburger. Second, after several minutes told no green beans. The menu is not extensive so stock levels should be easy to maintain. When food arrived Salmon had pepper on top! So we had to scrape it off. The cheeseburger and chips were barely warm. Finally, the toilets were in a terrible state. Toilet Bowls blocked and taps over running. Had to call the staff. Only saving grace, staff were friendly and efficient.

I enjoyed a lovely lunch at China Palace. The food was yummy and the service was excellent. Pearl, our server, was particularly amazing - very attentive, caring and friendly. Keep being awesome Pearl! Keep up the great work China Palace 😊

Terrific service by Chan, Goda and Pearl.

The quality and quantity of food was perfect. Definitely coming back with more friends and family next time.

I recently dined at China Palace Restaurant, and it was a fantastic experience! The food was exceptional, especially the lobster noodles, which were perfectly cooked and bursting with flavor. The service was also top-notch, thanks to Matt, who was attentive and made sure we had everything we needed throughout the meal. The combination of great food and excellent service made for a memorable evening. I highly recommend China Palace for anyone craving delicious Chinese cuisine!

Nice venue, good service, food not so good.

The worst meal I've ever had except when I was at school Chicken was from a freezer. Everything tastes of rubber.dont go there

We love , love it ! Tasty . Thanks Ezekiel , nice customer Service. Everyone for him 👍🏿

I live just one minute away from this restaurant and yet when I order the food arrives cold with a warm drink…. Not sure why a restaurant would serve a warm drink with cold food pretty much the opposites of the standard of. So anyway, if you enjoy a warm drink with your cold food when this place is definitely for you.

Hired one the private karaoke rooms, was easy. Service was great. The team were very attentive, friendly & thorough. Food portions were good & tasted good, especially the starters. Massive thank you to management Goda & Rushma Would defo recommend.

Popped in here after the T100 & it was really busy. Took 20 minutes to get served due to all the people. Clearing of tables was also very slow. However, the drinks hit the spot once we got them.

I held my birthday here in their private room, it was a lovely time. The food looked and tasted great, could be a little bigger but overall tasty. The staff were extremely attentive, friendly and so welcoming. The manager Goda is so professional, help great communication with me throughout the booking process and on the night, overall a joy! I would recommend coming here definitely.

Nice large pub and stopped for a drink decided to eat there too as the menu looked ok. Waited ages for the food and they brought both starters and the main at the same time. Agreed to take the mains back till we finished the starters. The. Brought th emails again before we had finished the starters and simply left them in the table. Had obviously been under a heater and food was tough and almost inedible. No apologies no nothing. Ordered a pint of lager and a coke at the same time as the food. Charged for a large coke and served a small. Thankfully I had asked for a receipt! One to avoid. Service is really poor

The food was not good, prices overpriced for what you get.

Very nice food (and large portions size) and good friendly service!

Food is very tasty. Price is fair

The service at this Chinese restaurant is exceptional, with friendly and attentive staff who ensure that every need is met promptly and with a smile. From the moment you walk in, you are made to feel welcome and valued. The menu offers a wide variety of dishes, each more delicious than the last. The flavors are authentic and rich, with a perfect balance of spices and ingredients that showcase the best of Chinese cuisine. Every dish is beautifully presented, adding to the overall dining experience. The decor of the restaurant is equally impressive. It combines traditional Chinese elements, such as intricate wood carvings and beautiful lanterns, with modern touches that create a stylish yet comfortable atmosphere. The ambiance is warm and inviting, making it a perfect place for both casual meals and special occasions. The attention to detail in both the food and the environment truly sets this restaurant apart. Highly recommended for anyone looking to enjoy an outstanding Chinese dining experience!

The taste is very good. I highly recommend the crispy duck and lamb brisket pot. The duck is very crispy and the lamb is fat and tender. One bite is so satisfying. The service guy is also very kind and the British sister at the front desk is very beautiful.

This Chinese restaurant delivers an exceptional experience in every aspect. The service is top-notch, with staff who are not only attentive but also knowledgeable and passionate about the food they serve. They make you feel genuinely welcome and ensure a seamless dining experience. The cuisine is outstanding, with the crispy aromatic duck being a highlight. It's expertly prepared, boasting a perfect balance of tender meat and crispy skin, complemented by fresh pancakes and a flavorful hoisin sauce. Each dish is a testament to authentic Chinese culinary traditions, beautifully presented and bursting with rich, nuanced flavors. The restaurant's decor is a harmonious blend of traditional and contemporary elements. Elegant wood carvings and delicate lanterns evoke a sense of heritage, while modern design touches add a sleek, comfortable vibe. The atmosphere is inviting and warm, ideal for both intimate dinners and larger gatherings. This restaurant is a must-visit for anyone seeking a memorable and authentic Chinese dining experience.

Real shame, as this place bearing in mind where it is, right by the hotels, ExCel and an unbelievable amount of work being done my McLarens construction. I went a couple of days as sooooooo limited for choice after a couple of days presenting at the Excel. Positives for me - it did Olde Mout Cidar on draft… negatives for me - it’s basically a Wetherspoons/Yates, poor standard of grub, but sticky inside, not great staff and overall it’s a 3, and I can say this having been on two consecutive nights, Would I go again, knowing a few mins on DLR opens up other options, no chance. I stayed in Moxys a few nights, went there a couple and then this place, Moxys isn’t great but overall probably better, purely as a nicer environment

The food was really amazing , Pearl treated us very well we will define come back

The location is very convenient- either I can come via DLR or Elizabeth line or drive with free parking. I come every fortnight or once a month. The food were amazing, just like I am now in Hong Kong. Staff were nice and friendly. Chinese food are not cheap and it is reasonable. Can’t really raise the price further please 😅

This is not the first time I’ve come visit and It will not be my last time for sure. Staff here are nice and friendly. We are usually here for dim sum, and the food quality is good. Free Parking available which is always nice. Been bringing my parents , family and friends here so many times so I feel like I owe this restaurant a good review.

Came here for a birthday party with a large group. The staff were very friendly and helpful. Food was delicious. Definitely coming back 👍

A lovely restaurant with delicious food. The service was great and the staff are friendly, kind and helpful. A welcoming atmosphere.

Staff very friendly Very nice delicious food All very clean

Was sat down quickly despite not having a booking however it all went down from there. Took a while for our order to be taken and even longer for our food to arrive with one dish not even being served! The lady with the iPad and green necklace was very rude - we asked questions about a dish and she was just so snappy and kept rolling her eyes. She tried to be nice towards the end as if to make up for it but nope it didn’t. Salt and pepper squid was so dry, overcooked, chewy and bland. Sweetcorn and crab soup was bland. Other dishes we had were subpar. Would not come back here.

Borderline one of the worst Chinese Restaurants i have ever eaten in. When you place your order and your food arrives 5 minutes later on the table that is a huge alarm bell. I ordered the squid starter which was just batter that was dry and had dry tough squid. I had to chew on each piece for a few minutes. I then had Schezwan Chicken which was slimy and oily. The steamed rice was barely warm. My friend ordered the shredded crispy beef which was hard and had no meat in most pieces. Nice place. Nice service but food is awful for what you pay.

Great location with relatively quick service during lunchtime. The staff are friendly, and the prices are reasonable. I had an excellent lunch break here.

The Indian waiter while serving my food serve it too very close to my face.

Definitely not recommended. If you’re closing before the google map time, change it.

Had a wonderful evening at The fox Excel the manager was a top bloke very understanding of my needs due to my disability and I had a great time, I would highly recommend

Celebrated my brother and sister in-laws wedding reception here last Saturday May 18 2024. We had an amazing time, food was great as always, company amazing and a special moment for us to share as a family. Want to give an extra special mention to our waiter Ezekiel for working so hard and meeting all our requests. Thank you! We will be back again for sure!

Not many eating places outside Excel serving hotels. Popped into The Fox for fish and chips. Tables sticky and not cleared, service very good, food greasy. Big tv for sports, lively bar.

nice meals and reasonably priced. it's however a little far away from town unless you are in the area.

A pub which has plenty of space but also an own style. A good set of draft beers and typical dishes for a pub. Friendly and fast service, cards only no cash

I came here for my grandma’s 80th with a big booking (16 adults and 2 children) and can only sing their praises. Ezekiel in particular was exceptional. The food was amazing and the service was top tier! No complaints from me at all!

Booked late I couldn’t get into anywhere apart from this restaurant arrived to be told that had to order at the bar as they were short-staffed There were eight of us so a bit of a faff. Friday night 730pm and already run out of pizza and chicken but staff were very nice which made up for it.

I recently ordered a crispy pork belly and was surprised to receive a half empty tub. I called the delivery services and they said to call this restaurant but when I called the restaurant they also said they cannot do anything about it and refused to help. I regularly order this so im very sure this is not how it is supposed to be

Delicous food will definitely be back!!!!

A lovely experience. Staff were quick, attentive, friendly and very helpful. Service was also very quick. Food was superb and I thoroughly enjoyed it, would recommend.

Not the best, the rice was overcooked and very greasy, the BBQ spare ribs were baked in some kind of coating which was so chewy and tasted awful. This was not communicated to us when we requested Dry BBQ Ribs aka without the sauce. Unfortunately time was spent in the hotel bathroom soon after.

Service is relatively quick & staffs are friendly. It’s my third time here and I enjoy the special oriental fried rice with pork and prawns. Ambience is nice, never been too crowded, not noisy, easy flow and calm.

Great food, quality service, fabulous dim sum, good fresh lobsters in ginger and spring onions, karaoke rooms with great atmosphere...

Ok meal but food was cold. Even noticed the staff were checking how hot the food was as it was coming up in a lift. Just had mains and rice but the mains were big. Read others comment as may be better as we only had 2 dishes

Nice location, just a few yards outside the ExCel London. The interior decor is ok and serves its purpose. The food was massive portions for the price and quite tasty too not too much salt which was really good for me 😊 The menu was extensive and had both sharing platters and a la carte. The staff were very polite and helpful. Very accessible and great for family gatherings...not ideal for romantic evenings etc It was a quiet evening so the flow was great, 10 mins wait time for the food to arrive. The lunch time menu was also affordable, if you are looking for a quick bite around ExCel London, I would recommend 😋🤗

Great service, strange atmosphere and a B+ for food

Went on Sunday for New Year, really good dim sum, better than quite a lot of restaurants in London that we have been to. The service was good, and was better than the last time we went. Definitely recommend it if people are in the area.

We visited this place as we were staying close by on our business trip and have arrived late to go to the Chinatown, as we used to do every year. So this Chinese would do we thought. The service was medium, we ordered a set menu for two, which is overpriced in comparison to others. The crispy duck was a disappointment, dry and tasteless. The following two dishes, chicken and beef were full of hot spice, so hot that it was impossible to eat, I have spice intolerance, so I couldn't eat any of that, ended up eating just the vegetables. My husband had some of the chicken and couldn't take the heat either. Never in my life I had such a spicy Chinese dish. When the waitress came to collect the full plates, didn't bother to ask if everything was OK, considering the beef we didn't touch and the chicken was barely eaten. I told her I have spice intolerance and she just went ohh and collected the plates. We asked for the bill and just wanted to leave. They brought the POS and it wouldn't work with our business card, which we used only an hour ago and it was fine. She kept rubbing it on the table and passing it again and again, 'no its not working'. We asked her to change the POS as the card was fine. Same thing, we gave her another card and the same was going on, rubbing the card on the table and no its not working. Ended up paying with a personal card which finally went through. A complete shambles for a business. Same card was used later on and it was just fine!! All they wanted is to take the money and didn't care in customer satisfaction. 100 pounds for a small starter, 3 dry and tasteless duck pancakes and vegetables is a joke. Never again.

Terrible service There’re tables but the waitress told to wait and would call me when table is available. Had been waiting for more than an hour and no one called back.

We went for birthday party the food was terrible absolutely tasteless the set menu’s are a ripoff even the tea was not good . Was very expensive for what we had iceberg lettuce with a spoon of mix vegetables as start , … terrible we left there hungry after spending £80 x2 plus drinks , they also don’t eve have a bier glasses .

Excellent service, friendly staff, lovey restaurant and good food.

For some reasons I thought it was supposed to be a good Chinese restaurant but got quite disappointed. The food came suspiciously quick, which is impossible for it to be cooked fresh. The meat was dried and cold and had to be sent back to be warm up. The staff did not even apologised and then complained in the back. Rice was not good either. The noodle were really average and un tasteful. Presentation was poor and felt more like food thrown on a plate. The place felt empty with too many staff moving around for unnecessary reasons making the experience quite unpleasant. They were playing unpleasant club music which made it even worse. I usually don’t bother to write negative reviews of a restaurant, I just got so disappointed by the overall experience. Probably would never come back.

Over the years I’ve seen this place improve immensley. We go for dim sum here on a regular basis. It is close to where we live in Canning Town. They have a great selection of dim sum options that taste great. Staff are friendly, helpful and provide fast service. The restaurant has a great atmosphere. The only areas for improvement I can think of is that the shredded pork with crispy noodles could do with more flavour but otherwise, everything we ordered was good for how much we paid. Overall, not the best place on London but definitely a top option if you’re based in the east.

Great Chinese restaurant serving tasty traditional Chinese food! We came as group of 10 and had some great starters and lamb hotpot which was heaven!

Great dim sum. Authentic Chinese food. Great service and relaxing atmosphere. Will definitely visit again. The waiters can't name the ingredients on the dishes. Dim Sum needs sauces at the table. This is the first Chinese restaurant where I need to ask for the soy sauce and when it arrives it's a very small amount. Bad service overall.

I love the noodles at China Palace and it was so awesome!

Authentic dimsum ! The dimsum is definitely one of the best in east London. Always fresh and tasty. Staff are friendly. Decor is abit outdated but the food more than makes up for it. Free parking is a big thumbs up too. (Ps. Better than the near by Yi Ban)

Great service and dim sum. At the start we'd get a smelly waft of the toilets... we were sitting near the entrance and not toilet area...

Top service, quality food and very convenient with parking at the back. Right by excel ideal for exhibitions etc.

Pretty good Chinese restaurant. It would be a good place to go if you're at an event at Excel or staying in one of the nearby hotels. Just follow signs to the passport office and you'll find it (and possibly not find the passport office, which appears to be tucked away behind it).

Great restaurant. I love Chinese food and this one is one of my favourite authentic chinese cuisine.

STAFF ABSOLUTELY RUDE AND UNHELPFUL. AN ORIENTAL OLD LADY AND AN EASTERN EUROPEAN YOUNG GIRL. WE LEFT AFTER 5MINS OF SEATING. I WAS LOOKING FORWARD TO ENJOYING THE FOOD AND TO PAY GOOD MONEY BUT NOT FOR SUCH INSOLENCE. SORRY THIS IS THE FACT.

Not sure why they get an average / rather low review. I had a good experience dining here, food came out fast and the taste is just above my expectation (coming from Indonesian Chinese here).

A very Large Cavernous hall acts as the main serving area which maybe is suitable during busy conferences dates at the adjacent Excel Exhibition Centre; but in normal days makes the place feel empty and lacking any atmosphere. Communication with the staff was difficult due to a complete lack of fluent English by any of the members. Somewhat overpriced at over £40 for a one person 2-course Lunch plus one glass of Chinese wine and an (obligatory, even for one person) pot of Tea.

The food is great and will be back. Please go and try you wouldn't be disappointed and the staff are friendly.

Authentic Chinese dim sum that meets Hong Kong standard. Cosy dinning experience. Parking available.

I ordered shrimp noddles. The worst ever. Food is burned And tasted bitter. It's non Chinese Food or any other kind. This is what u get for 19 pounds. Two shrimp And some wired Big chunck white meat. It's no way to chew them. Disgusting And the place is also very dark

Ordered via Deliveroo. Do not order their meal deals which include a drink. They used to be ok but now the carton is filled up 3/4 with microwaved rice. They have also increased the price.

food was awful, tasted bad and slimy. ordered noodles and they came out maybe 4/5 minutes later.... not fresh at all. noodles were stuck together and meal tasted cheap. the staff were lovely and atmosphere was ok.... but honestly would get my food elsewhere. maybe it was just that particular meal?

Good Chinese Food Around Excel Meeting Place

I decided to eat here more than once during my vacation as the food was delicious. I got honey glazed pork cutlet tasted amazing by itself. I also got the soup with pork bits and the meat practically melted in my mouth. Would love to go again one day.

Staff were kind and food was nice. (Fork avaible (: not only chopstick)

Got a takeaway and food was nice and it was quick to wait for. Restaurant seemed very quiet but it wasnt during a big event atthe Excel.

Amazing dishes especially the prawns

Very good traditional Cantonese style food, nice environment and friendly staffs.

Missed the dim sum sadly, but as a group we order some nice Guangdong dishes to share. Food was good and I enjoyed most of the dishes we chose, tasted somewhat like what I had in Hong Kong Also, if you want to order a bowl of rice each for a large group, they recommend making it into one big bowl, it's better this way. I saw a number of other Chinese families and groups eating here. That speaks volumes.

We attended a fabulous Wedding Banquet! The food was fabulous and the service to very good!

Tried to book how ever for one person it was fully booked!!!! An acquaintance of mine booked for ten people after I made enquiries tut tut tut

The worst dim sum I have ever had. Not worth a quarter of the price. Nothing to do with the money I normally go to yi-ban or Sakai this was horrible.

Never again will I go back, they warmed up the food in a mirocwave, food was absolutely tasteless service was so bad

This restaurant is very convenient, if you take DLR tube .. next to Excel, very good valve too

Nice friendly staff , food wasn't too bad, my rice just had a little too much gravy, toilets are clean, and we were not rushed to finish our meal.

Good to go when your at the Excel try the specials. They also do dim sum and they also have karaoke rooms which is fantastic. Lots of choices and specials on the menu my favourite is crispy salted egg chicken wings which is immense. Have to mention if your doing takeaway the portion sizes are much larger than the other Chinese restaurant on the area (yi ban). Also because it's tucked away in the Excel And given their large capacity it also means zero waiting times for time sum and queuing outside. There's also free parking at the back of the restaurant on weekends, just remember to register your vehicle when eating

Good value for money. Food is tasty and delivery is fast