PRET A MANAGER in Newham

Very friendly team and perfect service. Alicia and Sylvia were extremely helpful and friendly.

Good but needs improvement on waiting time

A tiny Pret store with fast service.

Standard Pret fair. Food and drink were the usual Pret level (better than Nero last week). Staff were very friendly and welcoming.

The selection of food is very large and also delicious. Unfortunately, a lot of it is often already sold out.

I asked for a spare paper cup as the tea was served too hot, even with the sleeve it was too hot to carry. This is literally all I asked for in a polite manner. I was confronted by the person who initially took my order. Her name is Marivon, I think that's how you spell her name, she looked like the manager. Had a red tag around her neck, small with blonde hair, looked older than the rest of her staff members. Possibly Eastern European. There was no customer care what's so ever, she didn't want to help me with the cup, spoke back with an attitude, was very rude, without needing to be. It was very strange. Really appalled by the level of customer service from this branch. Super disappointing as my group were off to celebrate a wedding. Please re train your staff it's embarrassing. Time stamp my order: 7:48am (28.09.23)

Refused to refill water bottle despite LCY airport saying you can do so at any food and drink concessions.

The food is actually way too expensive BUT 5 stars because the staff were extremely friendly. I left happier than I came in.

Rude, slow & standard for Pret at airports but £19 for 2 sandwiches & a bottle of juice takeaway… is a little bit too pricey. Better off going to boots & getting the £4.99 meal deal

Very expensive for some food and a drink at the airport but with little choice in city airport

Rude staff, overpriced and reduced vegetarian options

Closed when I got there at 1830

Limited range and only accepting card payment. A bit ridiculous considering the Airport is where most people will spend cash left over from visiting London.

No cold drinks, but excellent service

I’m a regular at the Pret near gate 3. The staff is fast in serving, which more than compensate for the tinniness of the place

Fairly rudely told “We’re closed. Not opening until 12:30”. Not very helpful when they’re supposed to be open at 12:15 and my flight boards at 12:20.

Pret a Manger within London City Airport, it's your standard Pret, sells pretty much what any other Pret does. Staff where nice, so that's a plus. Can't go wrong.

Pret A Manger er veldig utviklet på take away, enorm trafikk i lunsjtider!

Only fault is the tight space they have to operate in. Otherwise, infinitely better than the rubbish at Panopolis. Get a chocolate mouse as a treat. It won't let you down and will make your flight that much sweeter.

Amazing friendly staff and good food.

Best quick, tasty & healthy food options in London City, including the best gluten free options. Review from a traveling coeliac. Veggie boxes, veggie pots, protein pots and soups (photos for all) clearly tell which allergens are present and do not contain gluten. They are made in a kitchen which handles gluten but on enquiry staff were able to clearly explain actions taken to avoid cross contamination such as complete clean downs between preparation of gluten and no gluten dishes. Gluten free rice cakes also available. Coffee is organic, available as Swiss Water decaf and non dairy soy and coconut milk is on offer. High back seats in the little Pret dedicated eating area are the most comfortable in the airport 🙂