PRET A MANAGER in Newham

Pret A Manger at London City Airport: A Disappointing Pit Stop 🚫🍽️ If you’re passing through London City Airport, save yourself the trouble and avoid Pret A Manger. What should be a quick and convenient bite turns out to be anything but. 😩 The tables are left dirty and cluttered with trays, making the place feel chaotic and uninviting—hardly what you expect from an airport café. 🧹 The seating area is cramped, with spaces so tight it’s difficult to move around comfortably, especially with luggage in tow. 🧳🚶‍♂️ It wasn’t until after we had started eating that an employee finally came to clear the tables, but by then, the experience was already soured. 😒 As for the sandwiches, once known for their freshness and flavor, they’re now a sad reflection of profit-driven cost-cutting. 🥪 What used to be generous, tasty portions with quality ingredients has turned into bland, uninspired creations that lack any trace of the care they once had. It’s clear that Pret A Manger has lost its way, prioritizing margin over customer satisfaction. 💸 Thankfully, there’s more choice at the gate, where you’re likely to find better quality and service. 👍 If you’re looking for a satisfying meal at London City Airport, skip Pret A Manger and explore other options that won’t leave you disappointed. Your time—and taste buds—deserve better. ✈️👎

Ok. It’s a Pret and you know what products you will get. However, and I go through City Airport weekly, what makes it different is the staff. To a person ( and they are mainly women) they are helpful, smiling and polite. Guessing from their accents I would say perhaps many are not originally from the UK but they surely are a great asset for Pret, the airport and testimony to the power of the diversity of London

Had a sweet potato vegetarian hot wrap. Was amazing!

I am usually a regular and loyal customer of Pret A Manger, but my recent experiences at the 39 Coventry Street location have been quite disappointing. On my latest visit, I ordered a white Americano but was served a black Americano instead. When I pointed out the mistake, the staff member simply poured milk into the coffee, causing it to overflow. When I requested her to transfer some of the coffee into a new cup, she rudely refused. This lack of basic customer service is unacceptable, especially for a regular customer like myself. Additionally, on another recent visit, I was given an overfilled cup of coffee, which ended up spilling onto my white shirt. The staff at this location clearly need more training on both customer service and proper serving techniques. I hope the management takes note and makes the necessary improvements.

Bacon & tomato croissant was burnt to the point where it was inedible , chocolate and hazelnut crossaint was anomic , dreadful when it comes to expect high expectations from prets

All looks good, good also fine. Lack of space, but it is true for the entire City Airport.

A flat white for £4.05. Shame on you, Pret (McDonalds). There is no excuse apart from greed.

Very friendly team and perfect service. Alicia and Sylvia were extremely helpful and friendly.

Good but needs improvement on waiting time

A tiny Pret store with fast service.

Standard Pret fair. Food and drink were the usual Pret level (better than Nero last week). Staff were very friendly and welcoming.

The selection of food is very large and also delicious. Unfortunately, a lot of it is often already sold out.

I asked for a spare paper cup as the tea was served too hot, even with the sleeve it was too hot to carry. This is literally all I asked for in a polite manner. I was confronted by the person who initially took my order. Her name is Marivon, I think that's how you spell her name, she looked like the manager. Had a red tag around her neck, small with blonde hair, looked older than the rest of her staff members. Possibly Eastern European. There was no customer care what's so ever, she didn't want to help me with the cup, spoke back with an attitude, was very rude, without needing to be. It was very strange. Really appalled by the level of customer service from this branch. Super disappointing as my group were off to celebrate a wedding. Please re train your staff it's embarrassing. Time stamp my order: 7:48am (28.09.23)

Refused to refill water bottle despite LCY airport saying you can do so at any food and drink concessions.

The food is actually way too expensive BUT 5 stars because the staff were extremely friendly. I left happier than I came in.

Very expensive for some food and a drink at the airport but with little choice in city airport

Rude, slow & standard for Pret at airports but £19 for 2 sandwiches & a bottle of juice takeaway… is a little bit too pricey. Better off going to boots & getting the £4.99 meal deal

Rude staff, overpriced and reduced vegetarian options

Closed when I got there at 1830

Limited range and only accepting card payment. A bit ridiculous considering the Airport is where most people will spend cash left over from visiting London.

No cold drinks, but excellent service

I’m a regular at the Pret near gate 3. The staff is fast in serving, which more than compensate for the tinniness of the place

Visited on Sunday 330pm , sign said "closed at the moment" , I asked what time they would be opening again , "we wont" was the curt reply from the male staff member interested in his paperwork, I asked why ? and was told "tech issues" , whatever that means , it's not the first time i've had this experience at airside pret , Better just get a Nero in main departure hall , it's always open with polite service. When i asked for the guys name who was talking to me he told me he wouldn't give it to me , and took his badge off....Rude

Fairly rudely told “We’re closed. Not opening until 12:30”. Not very helpful when they’re supposed to be open at 12:15 and my flight boards at 12:20.

4pm and London City Airport pret a manger is closed! Pathetically poor service and poor management! Many people waiting in pick up area and lost business for pret

Pret a Manger within London City Airport, it's your standard Pret, sells pretty much what any other Pret does. Staff where nice, so that's a plus. Can't go wrong.

Tienda pequeña pero con una gran variedad de bocadillos antes de abordar. El personal es agradable y se mueve rápidamente para garantizar que el lugar esté limpio. Los asientos son limitados y muy cerca unos de otros, ¡tanto que la persona de la mesa de al lado se unió a nuestra conversación! ¡Hice un nuevo amigo!

Pret A Manger er veldig utviklet på take away, enorm trafikk i lunsjtider!

Only fault is the tight space they have to operate in. Otherwise, infinitely better than the rubbish at Panopolis. Get a chocolate mouse as a treat. It won't let you down and will make your flight that much sweeter.

Amazing friendly staff and good food.

Best quick, tasty & healthy food options in London City, including the best gluten free options. Review from a traveling coeliac. Veggie boxes, veggie pots, protein pots and soups (photos for all) clearly tell which allergens are present and do not contain gluten. They are made in a kitchen which handles gluten but on enquiry staff were able to clearly explain actions taken to avoid cross contamination such as complete clean downs between preparation of gluten and no gluten dishes. Gluten free rice cakes also available. Coffee is organic, available as Swiss Water decaf and non dairy soy and coconut milk is on offer. High back seats in the little Pret dedicated eating area are the most comfortable in the airport 🙂