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3.7

Based on 180 opinions finded in 2 websites

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Nº 398 in 751 in Newham

Nº 28 of 41 British in Newham

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I’d like to start with mentioning amazing service from one of the team members. She’s Polish with blonde hair. She’s very professional and friendly. I’ve been visiting Pret for many years. One thing didn’t change it’s the quality of sandwiches. This particular Pret offers comfy seating area and quiet zone. Highly recommend it.

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Jakub Krajnik . 2025-03-24

MORE AT Google

Absolutely the Best of the Bests Pret. 👌 In Pret everything.is always fresh, but in this one - everything is superbly fresh and - what a LOVELY team !!! It is like shopping in Sephora or flying First Class a PURE PLEASURE !!! Like flying London City Airport.

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Maciej Blicharz (Matt Londonist) . 2025-03-23

MORE AT Google

Great food and service, especially Sylwia

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Jack Mclarney . 2025-03-18

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Such lovely staff and excellent falafel wrap. Very fresh

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caroline vains . 2025-03-11

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I always make sure to stop at Pret whenever I’m at London City Airport. The staff is always super friendly and are sure to brighten up my day.

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Nina van Rensburg . 2025-03-03

MORE AT Google

Food quality is always good, but today's servers (Sylwia and Letizia) were incredibly helpful and funny - made me leave with a smile!

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Fabio Maria Carlucci . 2025-02-26

MORE AT Google

I just got home after a wonderful experience at Pret. I am a Pret-fan. Love the wraps and flatbread, and my all time favorite is the lemon dessert. The staff at the airport are very friendly and lovely to chat with. Thank you ladies, you are amazing. See you next time!! ( yes, Pret could use more seats and tables ;-) )

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Annemiek b . 2025-02-21

MORE AT Google

Food wise Pret is Pret. And one could argue that this is one of the better / the best grab n go at LCY. More importantly, want to recognize the super friendly service - putting a smile on my face after a long day of work. Highly appreciated!

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Aico Troeman . 2025-02-20

MORE AT Google

Sylvie the barista is the warmest and most welcoming person. I am always happy when she is working as she makes my day considerably better with her bright greeting!

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Ciara Byrne . 2025-02-20

MORE AT Google

Great service at the gate 3 location! I was traveling to Dublin and Sylwia was so nice and her energy was awesome. Love that they had a Pret right by my gate :)

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Ivan May . 2025-02-19

MORE AT Google

Service from Sylvia and her team at London city airport in the departure gates is always amazing. Friendly and always welcoming.

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Nicholas Clarke . 2025-01-21

MORE AT Google

Sylvia and leticia always very professional and friendly You feel very welcoming. Five stars for them . London city airport airside .

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zia rehman . 2025-01-15

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Branch of uboqutous sandwich chain (landside), main benefit is that it seems to be the last to close if arriving on an evening flight

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Dirk Singer . 2025-01-14

MORE AT Google

A couple of days ago I been have the best service. This shop is the one inside after pass the control. It’s not the first time this is happened, but this last time I have to ask the name because I feel this person was super friendly that make my day just amazing. So thanks to Anna for make me a delicious cafe!

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Dislaura . 2024-12-01

MORE AT Google

Came here after checking in my bags and to grab a snack before my flight; was not expecting it to be pretty good. The ham n cheese toast is was pretty tasty with a nice melt to it but the iced chocolate could be richer and tasted slightly bland but not too bad.

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Keane Wee . 2024-11-26

MORE AT Google

The employees set this Pret apart. I would stop by just for a chat. Alicja in particular is a star!!! Thank you guys!

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Luca Vicini . 2024-11-22

MORE AT Google

Just my luck day: Alicja K from Pret a Manger just has chosen me to give a free board of coffee and food! Thank you so much! My luck day! Best team ar Pret a manger Gate 3 London City Airport🌹🫶🏼

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Tamara Sedmak . 2024-11-13

MORE AT Google

The afternoon crew at the L Side Pret a Manager were absolutely lovely. Clean, fast and tidy! Thanks for the nice service before my flight

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Kristin . 2024-11-13

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Love me a pret baguette for the flight! Stopped off at the Pret through the security (there's two tied to this location). Suuuper nice staff here! And come on, egg & avo baguette for breakfast -👌🏼.

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Andrew Baxter . 2024-11-11

MORE AT Google

I went to Pret A Manager this evening to buy a Chocolate Croissant it was very nice, what I like about this croissant it is not dry, there is a decent amount of chocolate filling inside, it makes you want to buy more! Also the two staff members the male and female were very friendly and attentive, great customer service from the female staff member she was lovely, she served me at the till today, thank you! I will come again.

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Patricia T A . 2024-11-08

MORE AT Google

Pret A Manger at London City Airport: A Disappointing Pit Stop 🚫🍽️ If you’re passing through London City Airport, save yourself the trouble and avoid Pret A Manger. What should be a quick and convenient bite turns out to be anything but. 😩 The tables are left dirty and cluttered with trays, making the place feel chaotic and uninviting—hardly what you expect from an airport café. 🧹 The seating area is cramped, with spaces so tight it’s difficult to move around comfortably, especially with luggage in tow. 🧳🚶‍♂️ It wasn’t until after we had started eating that an employee finally came to clear the tables, but by then, the experience was already soured. 😒 As for the sandwiches, once known for their freshness and flavor, they’re now a sad reflection of profit-driven cost-cutting. 🥪 What used to be generous, tasty portions with quality ingredients has turned into bland, uninspired creations that lack any trace of the care they once had. It’s clear that Pret A Manger has lost its way, prioritizing margin over customer satisfaction. 💸 Thankfully, there’s more choice at the gate, where you’re likely to find better quality and service. 👍 If you’re looking for a satisfying meal at London City Airport, skip Pret A Manger and explore other options that won’t leave you disappointed. Your time—and taste buds—deserve better. ✈️👎

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Mickaël LOC - Comptable - Financial Services (Accountant) . 2024-08-09

MORE AT Google

Ok. It’s a Pret and you know what products you will get. However, and I go through City Airport weekly, what makes it different is the staff. To a person ( and they are mainly women) they are helpful, smiling and polite. Guessing from their accents I would say perhaps many are not originally from the UK but they surely are a great asset for Pret, the airport and testimony to the power of the diversity of London

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Donald Hyslop . 2024-07-30

MORE AT Google

Had a sweet potato vegetarian hot wrap. Was amazing!

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anshita mishra . 2024-07-13

MORE AT Google

All looks good, good also fine. Lack of space, but it is true for the entire City Airport.

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Anzor Bayramkulov . 2024-06-20

MORE AT Google

A flat white for £4.05. Shame on you, Pret (McDonalds). There is no excuse apart from greed.

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Daniel Scott . 2024-05-10

MORE AT Google

Very friendly team and perfect service. Alicia and Sylvia were extremely helpful and friendly.

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Sid Vicious . 2024-04-24

MORE AT Google

Good but needs improvement on waiting time

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adithyan binu . 2024-03-07

MORE AT Google

A tiny Pret store with fast service.

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Tee Tong . 2024-02-29

MORE AT Google

Standard Pret fair. Food and drink were the usual Pret level (better than Nero last week). Staff were very friendly and welcoming.

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David Cuming . 2024-01-24

MORE AT Google

The selection of food is very large and also delicious. Unfortunately, a lot of it is often already sold out.

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D S . 2023-10-27

MORE AT Google

I asked for a spare paper cup as the tea was served too hot, even with the sleeve it was too hot to carry. This is literally all I asked for in a polite manner. I was confronted by the person who initially took my order. Her name is Marivon, I think that's how you spell her name, she looked like the manager. Had a red tag around her neck, small with blonde hair, looked older than the rest of her staff members. Possibly Eastern European. There was no customer care what's so ever, she didn't want to help me with the cup, spoke back with an attitude, was very rude, without needing to be. It was very strange. Really appalled by the level of customer service from this branch. Super disappointing as my group were off to celebrate a wedding. Please re train your staff it's embarrassing. Time stamp my order: 7:48am (28.09.23)

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Char * . 2023-09-28

MORE AT Google

Refused to refill water bottle despite LCY airport saying you can do so at any food and drink concessions.

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Harris . 2023-09-18

MORE AT Google

The food is actually way too expensive BUT 5 stars because the staff were extremely friendly. I left happier than I came in.

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Alexander Okak . 2023-08-15

MORE AT Google

Rude, slow & standard for Pret at airports but £19 for 2 sandwiches & a bottle of juice takeaway… is a little bit too pricey. Better off going to boots & getting the £4.99 meal deal

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Charlotte Chambers . 2023-06-20

MORE AT Google

Very expensive for some food and a drink at the airport but with little choice in city airport

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Simon Donald . 2023-06-20

MORE AT Google

Rude staff, overpriced and reduced vegetarian options

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Alberto Rivas Cid . 2022-12-22

MORE AT Google

Closed when I got there at 1830

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C hris . 2022-11-29

MORE AT Google

Limited range and only accepting card payment. A bit ridiculous considering the Airport is where most people will spend cash left over from visiting London.

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Lar Graydon . 2022-10-19

MORE AT Google

No cold drinks, but excellent service

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Alameen Njashi . 2022-08-03

MORE AT Google

I’m a regular at the Pret near gate 3. The staff is fast in serving, which more than compensate for the tinniness of the place

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A. Z. . 2022-05-26

MORE AT Google

Fairly rudely told “We’re closed. Not opening until 12:30”. Not very helpful when they’re supposed to be open at 12:15 and my flight boards at 12:20.

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John Henry . 2022-03-20

MORE AT Google

Pret a Manger within London City Airport, it's your standard Pret, sells pretty much what any other Pret does. Staff where nice, so that's a plus. Can't go wrong.

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whY2G . 2020-06-20

MORE AT Google

Pret A Manger er veldig utviklet på take away, enorm trafikk i lunsjtider!

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Flyttegutta Flyttebyrå Oslo . 2019-09-28

MORE AT Google

Only fault is the tight space they have to operate in. Otherwise, infinitely better than the rubbish at Panopolis. Get a chocolate mouse as a treat. It won't let you down and will make your flight that much sweeter.

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Richard Loat . 2018-07-05

MORE AT Google

Amazing friendly staff and good food.

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Andrew McCarthy . 2018-05-06

MORE AT Google

Best quick, tasty & healthy food options in London City, including the best gluten free options. Review from a traveling coeliac. Veggie boxes, veggie pots, protein pots and soups (photos for all) clearly tell which allergens are present and do not contain gluten. They are made in a kitchen which handles gluten but on enquiry staff were able to clearly explain actions taken to avoid cross contamination such as complete clean downs between preparation of gluten and no gluten dishes. Gluten free rice cakes also available. Coffee is organic, available as Swiss Water decaf and non dairy soy and coconut milk is on offer. High back seats in the little Pret dedicated eating area are the most comfortable in the airport 🙂

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Benjamin Richardson . 2017-09-17

MORE AT Google

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