Zu's in Newham

I ordered 4 rotis, large shis, 1 Nahari they give me 2 roti and large shis, after 20 minutes later they brought another 2 rotis amd NHARI but it is cord taste coming taste,also bitter flavour and i told to manager but they are not accepting, still arguing and arguing…

Behaviour is so bad towards customers . This is the first and last time i v been here . Will not recommend

They're too much late Every time.

Very nice food especially the zus all in one burger, great hospitality from Muhammed faiz

Food is great the kebab rolls are really nice

I have been a loyal customer for many years and have always found the food top notch. However, I feel in the past few years the food quality has dropped and the prices have increased. The kebabs sometimes has chewy meat that gets stuck in your teeth. There's also some hygiene issues as I've seen them lick their finger to open the carrier bags I and then start handling food. Their best dishes are the Shawarmas, kebabs and chips. Avoid the chicken nuggets as they are not fresh and are tasteless.

Good behaviour of staff with customers and good dealings

I ordered chicken and chips The oil looked like year old engine oil in the fryer Chicken was dry slightly burnt 🍟 has almost bitter aftertaste due to bad oil In fryer Chef was rude Atleast clean your fryer on regular basis rather then serving a dish of toxic petroleum products !!!!!’

Nice service good customer service

Uneducated manager. He Don't know how to talk with people's. And tooo late for making food

They take too long for orders. I got my order after 2 hours of ordering today This is a reply of the reply of the owner: I have not ordered for the first time that you have need to check my ID. I have ordered from your restaurant many times before and I get my order too late every time not for the first time and Uber checks ID itself so please do not reply fake answer. Do you need to check my ID every time when I order? I get my order every time after more than 1 hour and I live just 5 minutes away from your restaurant as you take too long in preparing orders. And instead you should try to prepare your orders earlier for all the customers you are making excuses to your regular customers. You can check I did not give you a bad review for the food.

Best shawarma and grilled chicken ever tried.

I have experienced baddest services and food. here, food has not taste and food is spoiled and ruined my new year party.

Worst service behaviour not good

They take 20 min to make food wrost service every time take more

Good service and staff is so friendly Fast service and perfect taste of shawarma

Absolutely dissapointed with this establishment. I ordered food from here last week and to be honest, the food was great. I ordered again today using Uber Eats and I mentioned in the notes that in my last order one item was missing. Just because I mentioned that they cancelled my order with Uber Eats saying I called and cancelled when I did not. When I called to ask why my order had been cancelled, I was told by the person answering the phone that the 'boss' had done this and he is not there now to speak with. Extremely Extremely bad manners and service, will never ever order from there again or recommend anyone to est there either. Such a shame.

Always good tasting hearty food, cook to order and fresh. I have been going here for years.

I have ordered nahari and naan due to that I got food poison because I think it was expired

Loved it. Helpful and friendly staff

Very nice taste an well managed restaurant an staff

They take 20 minutes to prepare my food then call me and say we don’t have what you want. You need to pick a Replacement. Who waits that long to inform their guest that they don’t have what they want. I called them. Tell them to cancel my damn order. He’s telling me you have to do it from your side. I told him I did it multiple times and they told me to contact the restaurant. This guy on the phone is an absolute liar. He send delivery guy and he ends the call on me With no replacement stealing my money. Rubbish shop, rubbish service.

Had a wonderful dining experience with a group of 8! The food was delicious, and every dish was perfectly prepared. The service was outstanding—attentive, friendly, and efficient. Everyone in our group left happy and satisfied. Highly recommend!

Food was lovely this time thanks

Comida horrible carne salada vieja y pollo quemado seco Pedimos el plato fuerte absolutamente basura No saben lo que es el servicio al cliente evitarlos

Very good tasty food thanks for your service

horrible food salty old meat and chicken they don't know what is customer service after we complained avoid avoid

best place for grill food. i had tried their haleem it was delicious

Recommended with excellent customer service

Food. Service and excellent atmosphere. Great place to enjoy food with friends

It was a nice experience with food and staff as well. Specially the team and the member Junaid . MUST GO

Food is really tasty & specially Junaidbhai is the great guy & he serve the food from the heart ❤️

Best place for grill chicken in east London

Good taste of food and very friendly staff

I used to visit this restaurant regularly since it opened in 2004 or 2005. After it changed ownership, I took a break for a few years but recently returned a few times, only to notice some concerning practices. I observed that the staff would clear tables, collect dishes, and clean the floor, then proceed to handle food items—like preparing naan or roti—without washing their hands. It also seemed that the plastic serving plates for bread were not washed between uses, raising serious hygiene concerns. What I witnessed in their dishwashing process was even more shocking. Last night, when I raised a minor issue with one of the staff making kebabs, he responded with abusive language, even though the owner knows me as a customer. After experiencing recurring stomach issues, I’ve decided to stop dining there and felt it necessary to share these concerns for the sake of others who eat there.

Fantastic food, hygiene, quality service and friendly bunch.

Nice taste and excellent service especially front staff is very polite and humble

The Zu’s grill good is absolutely outstanding and the shawarma’s taste is perfect.Means to say that there is a monopoly of Zu’s taste in a food market.Their shop is so busy all the time even in late night.so there is something special here which they have unique.Their kebabs,shawarmas,burgers and newly introduced grilled fish even their Asian style curries have a wonderful taste.Their prices are even affordable rather than surrounding markets.A food hub for Asians.

Zus grilled chicken best in town Must try their new grilled fish. Worth the price and delicious

I always ordered shawarma and kebab roll with salad. I come with my family weekly. Always on point. Highly recommended family place. Specifically try zus grill fish. Amazing. 5 star always.

Cam on reccomendation. We had samosas, lamb chops and lamb shish with halim and drinks. Samosa's were very tasty, meat was deliciously flavoursome and very good value. The Halim was super yummy as well. We appreciated the helpful attentive staff. Late opening hours are a big plus.

Junaid is always helpful and service is fantastic. Been coming here for years, food is always fresh and very tasty.

Been running a very long time. Always as expected. Good service, consistent food.

I'm writing this review to highlight their shady practice. A group of us went to eat there one evening. After the food was finished they gave us some complimentary tea and the waitress was then pestering us for 5 star reviews. Four of my mates succumbed to the pressure and complied. She insisted on staring at their phones to ensure everything was rated 5 star. There was a gentleman sitting at a table observing everything. If I were a betting man, I'd say he's the boss and checking that the waitress is carrying out given instructions.

I tried there chicken shish it's juicy and fresh and mouth watering.

I have tried there lamb curry. Perfect spices.

Juanid bhai is always very helpful and great

Great front staff so nice and friendly

Authentic flavors, generous portions, and warm hospitality make this local Pakistani food shop a hidden gem!

Friendly staff. I have been visiting them with ny family since last 15 years. Same taste same perfection

Very friendly team specialy Junaid bhai is awesome

Bao g byrani is amazing in this price. Worth the price

the food is absolutely cooked to perfection the chef junaid is amazing as well as all the other staff

Very good food and the sister who served was very friendly and polite

Nice food nice service nice staff

Very nice lady, great customer service and fantastic food.

Very nice food and cooked Ali Bhai thanks

Very good food and very good service Will come again

Wonderful and friendly staff. The girl on the counter is well informed and kind. The food is excellent and of good value and quality

The food is great, I am long standing customer, love the food here, pretty much all the food is delicious

Consistent taste since 40 years.

Amazing service by the woman on the counter!

Tasty grilled fish 🍠 excellent front staff and counter staff. Girl on counter is great

Excellent place to dine in with family. Girl at the counter and Junaid Bhai is sweet and polite and friendly. Recommended.

I have visited this place with family. Highly recommended

Authentic great food.best shwarma in london

I have tried their kebab roll. They cook to perfection. Kebabs were juicy and tender. Recommended place for families

Great place, great food and great customer

Great vegetarian options. Their flafal roll is must try

Mouth watering food. They cook from raw. Live cooking.amaxing

Atmosphere is Fantastic and Love zus food

Kebab roll and chicken shwarma is juicy and tender. Also the girl oat counter is very polite and friendly. Great place to eat with family

Always get takeaway here. Considering these guys are open till 5am everyday is just crazy. 5 lamb chops for £8.50 is unheard of in most of London, and the fact these guys have their own unique taste and not just generic seasoning it really is value for money. Lamb chops, wings and naan for £15 with their chilli and garlic sauce you can't go wrong

Excellent service and food is tasty and delicious .. I recommended

Grill chicken is very tasty and delicious

food is tasty and lamb kabab is juicy

Food is very average now. Once upon a time the food was delicious.

Best chicken shawarma and consistency in taste for years

Excellent service I’m a regular here.

We order grill chicken and shawarma food is really good. Service is good specially the restaurant manager is concern about every customer service. Thanks

Falafel is amazing wrap here. Thank you guys

Always liked the grilled chicken. Has a unique flavour.

Service should be more friendly. However the food was very tasty… recommended

I've ordered twice from here and everytime they forget something to pack the whole order.... Today I ordered their so called special briyani and it was off it smelt and in order hide the smell and change the taste they loaded it with hot spice..I would recommend not to eat from here

Open most of the time even into late nights, best in shawarma and grilled chicken.. better than some bigger restaurants. staff is polite and well behaved. must try! thanks to Zu’s team especially Ali and junaid bhai.

nice food and good service.love zus food.nce staff

I have visited Zu’s first time today. It’s one of the best Chicken Shawarma and Hot Dog in East London. Recommend you guys

We tried Grilled chicken and it’s really succulent and healthy. Thank you. We will see you soon again.

Friendly staff Mr Ali owner has been running this place very well keep it up ZU's 👍

The temperature of my food was unsatisfactory, the bread was unexpectedly hard, and the delivery route seemed unnecessarily convoluted considering my proximity to the store. This was not the level of service I anticipated.

Javeria sadia is such a nice lady and service very well and I appreciate Great work zus green street

Good service and food is fabulous Thanks Ali bhai

Best staff service and the best food I have ever had thanks ali bhai

Food always excellent at Zu’s. Instructions followed and delivery driver was courteous and well delivered.

This place has amazing grilled chicken. My partner and I order from here quite regularly and can say it's one of the best in the area.

Very delicious food specially chicken grill is awesome.

I recently had the pleasure of dining at a restaurant and was extremely impressed with the level of customer service I received. From the moment I walked in, Javeria was welcoming and attentive, making sure to seat me promptly and check in on me throughout my meal. The server was knowledgeable about the menu and provided excellent recommendations when I was unsure of what to order. They were also very accommodating when I had specific dietary restrictions, ensuring that my meal was prepared exactly to my specifications. Overall, I was thoroughly impressed with the food customer service at this restaurant and would highly recommend it to others. Javeria went above and beyond to make sure my dining experience was enjoyable and I will definitely be returning in the future.

I recently had the pleasure of being served by Javeria at restaurant and I must say, she truly went above and beyond to make my dining experience exceptional. From the moment I sat down, Javeria greeted me with a warm smile and made me feel welcome. Throughout the meal, she was attentive to my needs, checking in on me regularly to see if I needed anything and ensuring that my food was prepared to my liking. Her knowledge of the menu was impressive and she was able to answer all of my questions about the dishes. Javeria's friendly and professional demeanor really stood out to me and it was clear that she takes pride in providing top-notch customer service. I left the restaurant feeling satisfied and grateful for her excellent service. I would highly recommend dining at this establishment and specifically requesting Javeria as your server for a truly enjoyable dining experience.

Grilled foods well done cooking apprised Mr Junaid teams

Food was amazing and behaviour of staff was very good highly recommended