Fox Connaught in Newham

Clean rooms, friendly staff, great value with free parking & very handy for getting to the O2 arena.

Everything was perfect from the moment we walked in while Premier Inn couldn't accommodate us for dinner. Ethan welcomed us with a massive smile, and we had the most amazing time. Drinks arrived within minutes, and we ordered Bang Bang Cauliflower (Yummy!), Chicken Wings, Beef Lasagne with extra cheesy garlic bread, and two plates of Rump steaks, with me switching chips for house salad. It was absolutely delicious, and the whole service was amazing from start to finish! Will definitely keep in mind when looking for a room while visiting ExCel Centre.

It's ok we only had a drink no food

I do not recommend this hotel even to my worst enemy, after a long trip by plane and train, I arrive at the hotel and they tell me that there is no room because there was no water. I had the reservation for 4 months. The very shameless people wanted to send me to an apartment 2 hours by train from this hotel. I had to go and figure it out on my own. AVOID HAVING A BAD TIME. It is also located far from central London.

Had a wonderful lunch here will be returning soon

Friendly and accommodating, but would have been better if the boiler had been working for hot water.

Impeccable, incredible people, always ready to help! The best pub/hotel in London without a doubt!

Popped in for lunch with the family. Absolutely amazing, would definitely recommend the Bang bang cauliflower to start, followed by the Chicken parmigiana. And of cause we had to save room for puddings (although we did share) the Chocolate and coconut tart was so delicious 😋 Definitely recommend to anyone passing by to pop in, even if it’s for just a drink as the staff are amazing and very friendly. They even have rooms here so could have yourself a little get away.

Awful experience. No lifts, so I had to drag my suitcase up 3 flights of stairs. Window in room rotten. Shabby place all round. The only positive is the location. Never again.

Very lovely food and good place to stay! Ben was very attentive and helped with all our needs!

A lovely stay a great relaxing time thank you all.

The Fox Connaugh is well known for its incredible food.

Great food and service like always 👌🏾 thanks Cane

Came here on a Friday a couple weeks ago before visiting Excel and was so enjoyable I came back on the Sunday morning too! Lovely food *chefs kiss*

Visited recently with the family. Food was delicious and could not fault the staff nothing if anything they were too good. Honestly a great place.

Great food great staff amazing sevice from Sobhie, amazing ambiance simply amazing.

Food was good, service was only ok, portions were a bit small for the price. The wait for food was very long (about 1 hour)

Walking distance from London City Airport and an absolutely beautiful old building. The room was comfortable and the restaurant was delicious. When I can return, this will be my choice of where to stay.

Food took longer than we expected but it was pretty busy... And the food was actually ok when it came. Kids meals don't come with any veg but the waiter went to get us some peas f.o.c. Will probably go back if we're in the area again.

Excellent location with ample free parking for customers. Offers both indoor and outdoor seating. The food is delicious and reasonably priced. Guests staying there receive a 20% discount on food and drinks. Just a short walk from Excel London.

Nice place overall, the food was average. I ordered bangers and mash and one sausage out of the three seemed to have been cooked.more than once...

We stayed here this weekend for the second year on the run. The rooms are all very different inside but quirky. We were greeted on the Sunday morning by Caine. He was a fantastic host! Very accommodating, knowledgeable and friendly. He made the check out very relaxed and easy. He’s an asset to the hotel!

GREAT FOOD in a nice location. This pub has the best salad I've ever eaten (not the one with chicken).

We had a very good experience with this hotel and the staff. They went out of their way to make sure we enjoyed our stay! Many thanks!

Great pub, lovely food! Well priced too! Ate here 3 times this week and it was all very tasty!

Friendly folks + crowd, nice outside space

A convenient location while walking the Capital Ring. This odd looking building seems to be the only pub in that neighborhood and is popular with business traveller.

Lovely stay. Friendly and helpful staff especially Poli. Picture below of my mum and Poli!!

Good location to relax after a long day. Food could be a little faster and have a bit more flavour. But the atmosphere is good

the food and service was terrible used to be a really nice venue not any more had booked rooms as well which where not available when we got there. We stayed for dinner as one of the initial reasons for staying was the food was terrific.

Nice place near the Excel Parking ,good pub food , spacious. I stopped here to relax. Staff / bartender brilliant

Rude lady manager couldnt deal with my parking ticket here she just walked away and said its not my problem. They said they will sort it last year but now baliffs are bieng sent to my house. Thanks for nothing

The service was good. The hotel was lovely! The food was great and the staff super friendly. Our tv had no remote. No way to change channels. The iron was broken. They had no replacement for that either. Need to get some tips on simple amenities.

We booked 4 nights in this hotel after reading the positive reviews, but unfortunately we discovered late that they were referring to the pub (which we cannot comment on as we have never tried it). Let's start by saying that the room is tiny and there is barely space to pass, in addition to this there is no lift and the stairs, like the entire floor of the structure, are unstable and creaky, covered by carpets of dubious hygiene . The strong point is the bathroom which, as you can see from the photos, has very poor hygiene, the shower drain was not working (we pointed this out but nothing changed) so much so that with every shower we risked flooding the room. The structure in general is quite old and dilapidated (windows that don't open, or are full of woodworms). As the icing on the cake, at the time of check out (6.30 am) upon leaving the facility we came across rats rummaging through the garbage next to the entrance. Book at your own risk.

Coral is the absolutely best staff member ever. Served us all night. No complaints and a smile on her face even after serving 15 of us.

Situated a short walk from the underground, the hotel was easy to find. It was a quirky old building around modern surroundings. A very comfortable room and a breakfast menu was included in the price. We were offered 20%off the evening menu. These offered generous portions and were very tasty. The reception and bar staff were very helpful and friendly. A good value stay

Whilst having my lunch management shouting at a member of staff on a table next to us about his Manager Tom who was loosing him money and he was boiling his piss. Nice experience, good people skills not and totally unprofessional. Need to look to yourself mate staff are only good as you

If you like overpriced drinks, (eventually) served in cheap plastic 'glasses' by staff who look like they are doing you a favour by finally acknowledging you at the bar, then this is the place for you. If you also like being told (not asked, told) to leave five minutes after being served for last orders (and 30 minutes before the advertised closing time on the website), you are in heaven. However, if you don't like any of this, avoid this place at all costs.

I walked by this pub on the way to my hotel and thought it looked nice. I then checked the reviews which were mixed, but decided to give it a go anyway - and am glad I did. Aside from football fans who glared as I walked in, there was a pleasant atmosphere. The staff were very friendly and service was fast. The food was pretty good. I would also consider it to be reasonably priced, although £7.65 for a pint is more than I am used to. I would recommend.

First time visit and faced Racist behaviour, food was not bad but awful attitude by the manager white male with bald hair on duty on Friday the 28th June 2024 at evening shift. Whish could give this manager zero star.

Nice place and terrace Sunday roast and the staff was really nice I’ll be back again for sure, and prices are ok for Londoners

A great pub! Seating outside and you can watch the planes taking off from City Airport. Friendly bar staff, free parking on site and plenty of room inside and out. It's clean and the food is fresh and tasty. They also have TVs inside and out and it's a good place to watch the footie too! A 5 minute walk to the Thames River and you will see rowers, the Emirate Cable cars, in the distance, and you can watch planes coming in to land!

What an attitude! Shocking service, it’s basically “you are lucky I’m Serving you!” Tall bar woman could not be bothered to where we patiently waited to be served and shouted and then looked bored when she couldn’t hear us. The two guys didn’t serve, as previously preferred to be in glass collection area. To top that wine wasn’t chilled! I would say avoid this pub. To the owners/company how much money are you losing with this shabby service?!

Busy pub convenient to Excel hotels. Nice outdoor seating when the weather and sunsets allow. Though it can be a horrid walk from Excel as the continuous building AND poor footpath connectively make it a pain from the west [I am looking at you MCLAREN!]. And I not sure why the heritage tree is bare this month. Hope its ok.

This is a popular hotel. Which is approx 5min walk from DLR train station. The beds are comfortable with TV, they supply towels & bottles of water, coffee, tea etc. The staff are welcoming. Breakfast is tasty, unfortunately I didn't get to experience the evening meals but they looked and smelled delicious. I went to the 02 arena and upon leaving you were in a queue of concert goers to the trains then after a couple of stops we went in a different direction to the majority of people, so didn't take long to get back. Highly recommended place to stay. 😃 👍

Lovely place for breakfast! Delicious vegetarian options and such friendly staff. We were looked over by Poli and she was so brilliant! Would come back just for the friendly atmosphere! 10/10

I paid about £220 for a room here for an event at Excel. It's definitely not £220 worth of room, you are obviously paying to be near Excel. My shower was cold, asked for the manager to contact me about a partial refund, which never happened. The manager, Dom I think, was really nice when I checked in, nothing was too much. The food was ok. Breakfast (charged extra to the room) was ok. Except they served me normal bread when I had checked that they had gluten free. There wasn't much of an apology considering this could kill some people! I won't be staying again.

Friendly staff, busy Friday night. Tired furniture in places, but ok for a drink and bite to eat

Fantastic hotel - real value for money: clean rooms, excellent service, good food.

Visited multiple times over the weekend. Great food, great service and great atmosphere. Was Served by Poly who was just the best !!

Didn't stay in the hotel. But we had a fantastic sunday roast dinner and a drink well worth a visit for just them. And very dog friendly 💯

Big room, near to the London City Airport

Only went in for a quick pint but it seemed OK

Been coming here for a few years. It seems to be running itself. I preferred it when it felt more professional, with uniform etc. it's ok, good for sport watching.

Quite a bizarre location with hotels and media centres all around but it was the perfect haven for me after a frantic day travelling to and fro Millwall FC. I just wanted respite after the mayhem which is London Bridge and Borough Market. I tried to get an early pint but it was before 11 but at 6pm on a Saturday night the pub was so quiet apart from a few watching the football screens. Two beers at the bar but strangely neither were available due to cleaning the pipe systems. Yeah!! On a Saturday night. Anyway, I had a Cruzcampo and cheesy garlic bread ( which was delicious) and some chips. Lovely friendly staff and very helpful. Trade picked up a little bit as the evening went on but not sure how this pub survives in the middle of nowhere. Worked for me though!!

Had a reservation in the hotel but once I wanted to solve some issues with them,no chance. For a week they didn’t reply the email, web contact form… the phone number does not exist anymore… I read a feedback on TRIP ADVISER, who said he arrived and nobody was there… Recommend to avoid this hotel to be on the safe side! I have cancelled in the end!

I've only used the bar, the food is great and the staff are very friendly

The room was comfortable but the shower cubicle was not as clean as would be expected. £6.20 for a bottle of Non alcohol Old Mout cider ? ? Rip off

We have just eaten at this pub/restaurant a couple of hours ago. Prices rather expensive for what it is. The food was probably the worse we have eaten in a long time. My husband has fish n chips. Fish was dry and batter was soggy covered in black pepper. I had half roast chicken which was so tough you needed a chisel to get onto it. We told the lad that collected our plates just how bad the food was and asked to see manager. We waited at the bar for several minutes no manager appeared so we left. Knowing we would never EVER return. Seriously avoid this place

Waiting for an hour to get dinner, we asked what happened, oops, we are last to serve again, another 30 minutes! Ask for refund and go elsewhere

Worst experience ever. We booked this hotel and they have not sent us check-in information for late check-in. We have been left on the steeet in the middle of the night in a new country with nowhere to go!!! We have sent them messages, emails, called many times, also asked booking com to contact the hotel - no reply was received. Totally do not recommend!!!

We stayed for 2 nights in the Fox Connaught and were very happy. Room was a bit tired but no complaints as we were only looking for a place to dress, wash and sleep. Staff are very friendly all the time. Great location for going around London as we did. Short walk to DLR or Elizabeth Line. Will go back.

My burger was cold and undercooked. Raw in the middle.

Food and service where good room was OK for the price .was clean and adequate as we wasn't going to be hanging around it was just a place to sleep

The main reason for choosing this hotel was the free parking. If I am honest I didn’t expect too much but we were pleasantly surprised, rooms are basic but clean. All the staff were very friendly and so helpful. Price was great value but can image it would be a bit more expensive when with an Excel or O2 event was on. So easy to get to central London too. Definitely would recommend.

We were staying local to the pub, decided to go for some food, walked in asked for food menus, went to bar and ordered drinks to then be told, children have to leave by 9pm, the staff saw us walk in with children why couldn't this 9pm rule be pointed out to us before hand, maybe when we asked for menus? Instead of waiting for us to order a rounf of drinks! So downed our drinks and went back to hotel for food.

Poli was a superstar. Service like never before. Friendly l, attentive and smiling. Lovely lady with fantastic customer service. Every food/drink establishment needs a Poli. Thanks for my sweet potato fries.

I visited the bar and was pleasantly surprised to see they sell Timothy Taylor's cask ales. I went two days in a row and the beer was in excellent condition on both visits. It's a nice looking building from the outside yet there's nothing particularly striking about the interior of the pub . Great place to stop off after a walk

I went on vacation to this “hotel” in London from February 13 to 17, I could say that our experience was unpleasant to say the least. Sympathy does not characterize anyone who works there, much less shame, even though on some occasions some of the waiters hid due to our situation, they are not ashamed. The rooms are not bad, but they did not clean our room on any occasion, even after going down for the second time on our third day of arriving at the hotel in the afternoon, tired from the whole day, the room service had not happened and we They moved rooms because of my anger. The last day we got up there, in the new room, we didn't have towels and I asked for a couple so we could shower and they brought them to us dirty. When checking out, I very kindly asked to speak to the manager and asked for a solution, in a somewhat lazy manner he offered to give me a refund but he refused to do so at the time and told me that he would send me an email with a form to allow me make the payment. A week has passed and he lied to us. I DO NOT RECOMMEND THIS ESTABLISHMENT UNDER ANY CONCEPT. THEY ARE RUDE, FOOLISH AND NOT AT ALL PROFESSIONAL AND ALSO LIARS.

Ample parking and easy checking in system for parking permit. Nice and varied selection of food and drink. Pleasant and popular local place to eat and drink. Very friendly staff

Visited the pub with my mates...rare find in the middle of hotels and the convention center. It was busy but through all of that the staff was extremely good, friendly and helpful. The food was excellent and they have a nice selection of tasty beers!

Great place to say, the shower doesn't always run hot and the heating didn't work, but they fixed the issues when addressed. Very clean and the building has Character.

Definitely worth the 55£ a night we paid! Pub and food was good and rooms are better then expected for the price. Breakfast wasn’t the best and a toaster wold make the experience a bit better. Had to ask when things ran out on breakfast so they don’t look after it. Don’t expect more then a toast (untosted) yoghurt, coffee and croissant for breakfast and you won’t be disappointed. Overall good and free parking with public transportation near.

Odalar küçük ancak temiz otel.Otelin restaurantı aktif ancak otel kısmı biraz ilgisiz.

Terrible. I stayed one night and was assured the parking was free. I have since been chased relentlessly by their car park firm for payment, who have ignored my appeal. Fox bars dont respond to email and barely answer the phone, when i have got through Managers at fox bars have told me they would deal with it but have done nothing and never call back i am still being chased by this harrassing car park company 7 months later - now with baliffs. Its been very stressful. Fox bars customer service is horrendous. Avoid at all costs.

Good pub food and nice atmosphere. We stayed in a hotel local to here so was handy walking distance.

We went to this pub to watch a game with some drinks in 2010. It was VERY Russian back then

Expensive food, served cold, then microwaved to death. Sullen and depressing.

Once you negotiate the intricacies of the road system in Custom House, you see the old Custom House, now the Fox. It's big, so a great place for end of term gatherings. I was there for a wake & there's a separate room where a buffet etc can be set out, tables etc. Bar staff are great. What's more, as a Bourbon girl, choice wasn't just a JD - I enjoyed my Woodford Reserve. It's adjacent to a few hotels, it's red brick distinct from these grey modern buildings. A proper pub, that also serves food - basic but good. CHEERS! SLÀINTE MHATH!

Stayed at this lovely hotel and pub for London Megacon. Absolutely loved it. Very rustic feel to it. Convenient that also a pub 😁 Absolutely lovely friend staff. Highly recommend staying at overnight or just visiting if in the area.

Almost 50 minutes waiting for the food, it was cold and poorly cooked, I definitely do not recommend it at all.

Aufenthalt wurde doppelt berechnet und niemand reagiert auf Anrufe oder E-Mails! Die Zimmer sind sehr schmutzig und veraltet. Dieses Hotel ist absolut nicht zu empfehlen!

Utter dump that is as bad as other reviews. First thing is the staff have no moral it’s run on a shoestring and conditions are awful and for goodness sake don’t think about eating here! The beers were virtually all out of stock, the fridges were near empty and they stopped serving at 10pm…. The lack of stock suggests a cash flow problem. Hopefully the shower that run thins do the decent thing and pack up . Leave to professionals that know how to run pubs.

We were staying in the Premier Inn next door. Had a bit to eat, prices were not bad. Shame that it's not busier as we went in for a drink in the evening and the place was empty

Inedible Sunday roast. I would not serve this to my enemy! I visited this restaurant 2 years ago and the food was excellent. Last week under new management which has wrecked the food. Avoid

Where to start. Check in is chaotic. Expect to be ignored whilst they serve on the bar. I was on the fourth floor with a knee injury and no lift. The room looks nothing like the photos on booking.com. It was tiny, dirty and bleak. The windows were painted shut, which is incredibly dangerous in a fire situation. There's no toiletries. There was peeling paint due to damp in 1 corner. Breakfast was appealing and downright weird. Croissants, cheese slices, packet ham and cold coffee. No serving tongs so everyone had to use their fingers. No cooked option. Staff couldn't have been less interested. No one asked if anything was OK. No spoons for the cereal. And all this for the expensive price of £172. Go to the Premier inn across the road instead

Where to start. Check in is chaotic. Expect to be ignored whilst they serve on the bar. I was on the fourth floor with a knee injury and no lift. The room looks nothing like the photos. It was tiny, dirty and bleak. The windows were painted shut, which is incredibly dangerous in a fire situation. There's no toiletries. There was peeling paint due to damp in 1 corner. Breakfast was appalling and downright weird. Croissants, cheese slices, packet ham and cold coffee. No serving tongs so everyone had to use their fingers. No cooked option. Staff couldn't have been less interested. No one asked if anything was OK. No spoons for the cereal. And all this for the expensive price of £172. Go to the Premier inn across the road instead

We came as a group of 8 without a reservation on a weekday afternoon for some drinks and snacks. Interesting food presentation, tastes okay. They pour Guinness in one go… Nice interior, very spacious.

Really good location (at Prince Regent DLR) and rooms. Pub downstairs has a great pint of Guinness and the staff are attentive/kind. Will stay again

The Fox Connaught is an old-style English pub at walking distance from Prince Regent DLR station. However, it cannot be definitely called a hotel, just a pub with rooms. Rooms are basic, definitely in need of an urgent complete renovation and last but not least insanely overpriced!!!. Breakfast was not served and the staff seems always busy at the pub and too busy to care about hotel clients.. No daily tidying up was provived (just one day) and there is no lift - I was on the top floor!! The only positive note is its proximity to the Exhibition Centre, otherwise to be forgotten!

We had drinks here after comic con superb pub

Checked on the website before we went, ordered starters and mains which turned up together, we asked for mayonnaise which you would think we had asked for the earth, the food was ok at best. The waiter came to clear our plates then came back & told us under 18s had to leave by 9pm so I asked if this meant we couldn’t have desserts as our teenage grand daughter and our friends 19 year old daughter (who they said looked under 18) wanted dessert, the waiter looked at his watch & said we would not have time, when I challenged this he said we could but would have to be quick, I said so your kicking out half way through our meal he replied” you can stay its just the under 18s that need to leave! We were in the separate room not in the bar area, we were not loud or disruptive, we were not told of the rule nor were there any signs around nor could we see anything on the website of this rule. When I asked to speak to the manager I was told the supervisor could speak to me, he then said they have had new staff who shouldn’t have put the message across in that way & that as long as we were eating we could stay, another employee said it’s not their fault it’s hierarchy. I would never recommend this place, I discourage anybody from going due to the customer service and the way they make you feel, we spent in excess of £150 last night which we would not be spending again here.

Awful Food was mediocre considering we spent £150 to be then told the children had to leave by 9 my daughters 19 and my friends grand daughter is 13 both well behaved was sitting in a corner with us was told to order an ice cream asap at 8.40 The management and staff are awful AVOID

Obviously under new management and it shows. Background music was a nice change I was happily singing to myself/tapping my feet, happy helpful staff and the atmosphere was felt really good. Got busy with people coming in from all walks of life which made my evening even more enjoyable. Been coming here for 15 years and it is now the best it has ever been. You will feel truly welcomed, I would highly recommend.

Worst place and service ever. Food was surprisingly ok. Apart from meatless nugget in calimari. Sold out of half the menu and almost all the wine. No wine glasses, offered cocktail glasses. Meal took over an hour to come (we were a table of 12 so ok) but then came wrong and we did accept wrong dishes as we had waited awhile, just asked for a different sauce on the said to make up, but were bluntly and rudely told kitchen was closed. No offer for desserts. We would have had better service from a Wetherspoons. I wouldn't bother with a visit here.

We stayed here for a one night during the week as we were attending an event at the ExCel Centre, we also had dinner. We arrived early and it was no trouble to store our bags until we returned later in the day. On our return, we were greeting by another member of staff that quickly checked us in and went to get our bags for us. The rooms were clean and the beds were very comfortable, with plenty of hot water. For dinner we were advised that we had a discount as we were staying, that was a real bonus, I had the Mediterranean Salad and my colleague had the Chicken Caesar Salad, we both really enjoyed it and for central London it was very reasonably priced. I would stay here again without hesitation. The staff were all very happy and helpful.

We were charged for breakfast but were told it is not available when at the hotel. We would not have booked this hotel if we knew there was no breakfast and are very disappointed. Our weekend was ruined somewhat. We also had no room service on either of the mornings (Sat & Sun). Sat there were towels and coffee/milk dumped outside the door when we got back late and Sunday there was nothing. No Milk for a drink Monday morning and no clean towels. I had to go to the shop to purchase milk and wash the cups up myself. Disgraceful. Won't be returning here

The bed was comfy and location was excellent. Sadly, positives end there. We booked for 2 nights early September. Our flight to London was delayed which I informed the hotel of at 7pm once we knew it was delayed. We arrived at the hotel around 1am to closed doors and no way in. Several calls later it looked like the staff had abandoned the place. Thankfully, there was a Premier Inn across the road which was open, so we had to fork out 140 pounds for the night, otherwise it would have been sleeping on the street. We arrived at the Fox Connaught the following morning to be told reception doesn't open until 10am. So much for getting a headstart on seeing London. After waiting around for a while, we finally spoke to a manager who told us they only saw our message that morning and they'd be putting through a full refund for the 2 nights for our inconvenience. It's been 2 weeks and there has been no refund and the hotel will not answer the phone or answer emails. Terrible customer service. If it wasn't for the being locked out, I highly doubt we'd have had a good experience. The rooms were spacious and comfy but the bathrooms were terribly dated with no shampoo/conditioner and the shower gel dispenser was empty. The bar below looked lovely, we didnt eat there so we can't comment but 6 pounds for a beer seems extremely high for a standard English pub. We slept well but woke up sweating in the middle of the night so we turned on the air con which was broken and made a noise turning on and off that would wake the dead. We paid for breakfast but that was clearly not gonna happen as we left through an empty pub with one staff member who we told, we didn't get our refund and she took my email and promised to be in touch. If you're around this side of London, I can give you 100 positives for the Premier Inn we stayed directly across the road. Please pay that tiny bit more and stay there instead of this god forsaken "hotel".

Stayed B&B got free parking and 20%off food and drink. Very helpful, friendly staff. Will definitely stay again. So handy to get transport into London. We found it easy to get to O2 and back again after the show

Zimmer nicht gereinigt worden. Handtücher nicht gewechselt. Kaltes Wasser fiel aus. Dann Zimmerwechsel. Das war besser.