Based on 2.336 opinions finded in 4 websites
Based on 2.336 opinions finded in 4 websites
Opinions
Great food. Excellent bangers and mash. Lovely staff
Kristen Little . 2025-03-19
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Very lovely welcome and service from Poli will definitely recommend just for her x
Sebastian Garcia . 2025-03-19
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Had an incredible experience at Fox Connaught—the service was top tier, and the food was just as amazing! The vegetarian sausage & mash was an absolute delight, full of flavor and cooked to perfection. A huge shoutout to Poli, who took our orders with such warmth and efficiency, making the whole experience even better. Always a pleasure to come here great food, great service, and a fantastic atmosphere! #FoxConnaught #AmazingService #VegetarianDelight #SausageAndMash #Foodie
Richard Masterz . 2025-03-19
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Great experience at the pub although we didn't stay at the hotel. Poli was a wonderful server...food was excellent and the atmosphere was lively. Definitely recommend if you're in the area
Kevin Hilson . 2025-03-19
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Poli made sure our visit was a good as possible. Her service was without fault. She was polite, funny and attentive. The food was spot on
Dan Almond . 2025-03-15
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Hey everyone. Poli is amazing. Great food service and everything. Do it. Shes invaluable.
Neil Howarth . 2025-03-15
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Few of us popped in, while at the Excel... food was good, and service great, servwd with a smile 😉
Emmanuel McVicker . 2025-03-13
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Sat down in the restaurant area with a colleague for a drink and some food around 9pm. Was told "restaurant service" was done, but that we could try and order at the bar. The self-declared restaurant manager was super vague about whether we could still get food that way. Bartender was way more helpful, and eventually we still had our (good) food at the same table. So weird.
Ralph Meijer . 2025-03-12
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Nice place run by nice people, it does need some money spending on it. Made up by the lovely staff. Nice food.
Duke Steel (Mr Duke Steel) . 2025-03-12
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TJ was brilliant was amazing great service under pressure he deserves a pay rise
Martin Jarvis . 2025-03-11
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TJ was amazing! Pay rise required!!
Gary Cassidy . 2025-03-11
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Polly was an amazing host. Such a busy night during Move IT weekend at The Exel she made us feel welcome and ensured our meals arrived as quickly as we could hope during such a busy night. She was so personable and friendly and we will definitely visit again.
LJTEngland . 2025-03-08
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Food and service was amazing! Will be back.
AJ . 2025-03-06
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Good location but that’s about the only positive. The room was very dated with many broken items and outdated non functioning items. Bathroom had no hot water for two days, mould and a non functioning exhaust fan.
P M . 2025-03-06
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A very good sized pub, the prices for drinks are very low for the area and it boasts a good number of chairs and tables. When we went we were entertained by good quality live music which was a nice surprise, as we were not expecting a singer. It appeared to be frequented by mainly locals but the atmosphere was very relaxed.
Rosemary Wright . 2025-03-06
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Cosy pub with a great atmosphere and fantastic food. Poli and the other staff were very friendly and accommodating :)
Eve Harris . 2025-03-04
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The food menu is limited and the portions are a bit tight fisted for the money. It's busy because there's no competition around an they don't accept cash.
Michael Waite . 2025-03-04
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Poli was very polite and the food was really good :)
Russell Reilly . 2025-03-04
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Top notch experience, absolutely exquisite cuisine, well cooked and excellent service to match. Will definitely be recommenfing to friends & family in future.
Music Supreme . 2025-03-04
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Only visited the pub / restaurant. Very busy in the evening with people who seemed to be working in Excel. Food was o.k. but not great and quite pricey.
kevin warman . 2025-03-04
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Had a nice pub style dinner with great presentation. Excellent service from Saisri. :)
Marcus MJP . 2025-03-03
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Fantastic staff, rooms could do with an update but are perfectly serviceable especially for the money. Be aware there is no lift to the rooms.
Vincent Rostron . 2025-03-03
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The fantastic staff and super delicious food, I can really recommend going there.
Helene Svensson . 2025-03-03
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While our initial experience was excellent, our checkout was completely overshadowed by the rude and dismissive behavior of two staff members, leaving us feeling discriminated against based on both our age and appearance. Initially, I had a great experience. Upon arrival, we were warmly greeted by Poli, who was extremely friendly and helpful. She took the time to explain the hotel’s facilities and even showed us to our room and the side entrance for late-night access. Later that evening, around 10:30 PM, we visited the bar, where both the bartender and waitress provided excellent service. The waitress professionally informed us that the bar would be closing soon, which we appreciated. However, the following morning at checkout, we encountered two extremely unprofessional staff members who treated us in a completely unacceptable manner. When we approached the reception desk to check out, the two staff members—a woman behind the desk and a man leaning against it—ignored us while they carried on a personal conversation. When they finally acknowledged us, the woman rolled her eyes before giving her colleague a subtle nod, prompting him to turn to us and dismissively ask, “You okay?” We explained that we were checking out and handed over our room key, to which he quickly muttered “Thanks, guys” before immediately turning back to his conversation, making it clear that we were nothing more than an inconvenience. This treatment was not just rude and unprofessional—it made us feel unwelcome and judged. The stark contrast between the exceptional service we received the night before and the dismissiveness we faced at checkout suggests that we were treated differently because of our age and attire. It felt as though, because we were dressed casually ready for a long journey 6 hour journey from London to North Wales and were younger guests, we were not afforded the same level of respect as others. No guest should ever be judged or treated unfairly based on their age or clothing, and this experience has left us deeply disappointed.
Alison . 2025-03-02
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While our initial experience was excellent, our checkout was completely overshadowed by the rude and dismissive behavior of two staff members, leaving us feeling discriminated against based on both our age and appearance. Initially, I had a great experience. Upon arrival, we were warmly greeted by Poli, who was extremely friendly and helpful. She took the time to explain the hotel’s facilities and even showed us to our room and the side entrance for late-night access. Later that evening, around 10:30 PM, we visited the bar, where both the bartender and waitress provided excellent service. The waitress professionally informed us that the bar would be closing soon, which we appreciated. However, the following morning at checkout, we encountered two extremely unprofessional staff members who treated us in a completely unacceptable manner. When we approached the reception desk to check out, the two staff members—a woman behind the desk and a man leaning against it—ignored us while they carried on a personal conversation. When they finally acknowledged us, the woman rolled her eyes before giving her colleague a subtle nod, prompting him to turn to us and dismissively ask, “You okay?” We explained that we were checking out and handed over our room key, to which he quickly muttered “Thanks, guys” before immediately turning back to his conversation, making it clear that we were nothing more than an inconvenience. This treatment was not just rude and unprofessional—it made us feel unwelcome and judged. The stark contrast between the exceptional service we received the night before and the dismissiveness we faced at checkout suggests that we were treated differently because of our age and attire. It felt as though, because we were dressed casually ready for a long journey 6 hour journey from London to North Wales and were younger guests, we were not afforded the same level of respect as others. No guest should ever be judged or treated unfairly based on their age or clothing, and this experience has left us deeply disappointed.
Alison M . 2025-03-02
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Amazing service! We were in a hurry to catch a show, and the staff made sure our food arrived super quickly. They were incredibly helpful and accommodating, even with multiple allergies in our group. Our waitress was so friendly, and the food was absolutely delicious. Highly recommend!
Jessica Edström . 2025-03-01
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Inexpensive food for London but tonight thry had no cask ales, or steak, or steak pie, or apple strudle - nothing I tried to order was available
Peter Black . 2025-02-28
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Great affordable location near Excell with a nice bar and food. Poli looked after us extremely well and couldn’t fault her service
John Johnston . 2025-02-27
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What another wonderful experience especially Coral the bar manageress so helpful polite and went above and beyond her job
Val O'neill . 2025-02-27
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I was served by a young lady called Coral. She was so helpful and polite. I really enjoyed my time here and will be telling my friends to come down and to ask for her as her service was so good! Thank you Coral
Emmanuel Sosanya . 2025-02-27
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Had a really good experiance drinks were nice and decent priced and nothing was too much to ask of the bar staff. Thanks to Coral for making all my wild drink combos on request! Thankyou :)
Ayse Cinko . 2025-02-26
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Highly recommend, great service and great food. Shoutout to staff member Coral, thank you
SImion Osborne . 2025-02-26
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Had food and drink at pub. Friendly service. Nice Sunday roast Right by excel.
malcolm curtis . 2025-02-26
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Was visiting for a conference and came back to back nights! Everything we ate was delicious and great price! The service was amazing the staff is super friendly and always attentive and provide good suggestions! We had a wonderful experience with Poli who always has a smile on her face and a great story to tell!
Shannon Donato . 2025-02-26
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Last night me and my brother had an amazing time at the pub and I would like to highlight that Coral was a star and made our night even better!
J Proenza . 2025-02-26
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Amazing customer service, drinks well coming on point. Safe and fun environment. Will be visiting again and a big thanks to Coral
fesal amin . 2025-02-26
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Poli was really helpful and friendly
David Lowe . 2025-02-26
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Poli was brilliant as usual, her service, smile and kindness is over standard.
Zsuzsanna Breda . 2025-02-25
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Poli our waitress was really friendly and efficient. Very good value for a lunch time meal.
Elizabeth Gosling . 2025-02-24
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Lovely lunch at the Fox. Great value and great staff. (Thank you Poli for looking after us)
jacqueline addinall . 2025-02-24
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Stayed here for Excel. Poli and all the staff were great. Really enjoyed our stay there. Will be back next year. Thank you.
Andrea Bennett . 2025-02-24
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Absolutely loved having the sunday roast here. Lovely atmosphere and plenty of seating. Easy to get to from our hotel (Travelodge London City Airport) and the event center we visited (ExCel). The server (Foli) was super friendly as well! Would love to come back here for another meal!
Guro . 2025-02-23
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We were looking forward a traditional English pub meal close to the Excel and this did not disappoint. Their Sunday roasts were superb (I had the veggie wellington)
Katie . 2025-02-23
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Had a really lovely Sunday roast while watching the football. The atmosphere was cosy and comfortable and it is right next to our hotel which was a bonus! We were served by Poli and she was absolutely wonderful, very cheerful and kind! Would definitely recommend coming here if you're in the area or staying at one of the local hotels!
Victoria Hawes . 2025-02-23
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Stayed at The Fox Connaught for 2 nights while visiting the motorbike show at the Excel. What a fabulous little gem of a hotel! We had a lovely welcome from Poli who couldn't do enough for us. The room was spotlessly clean, everything you'd need from a hotel room. Value for money for the location was amazing. We had an evening meal in their restaurant and it was outstanding! The young waitress that served us was more than helpful and nothing was too much trouble for her. Only a couple of gripes we had were that my partner booked a small room which was of course on the top floor!! The number of stairs to get to our room in the attic, and being that there was no lift, was a hike!! Being a listed building there was no way of installing a lift so it was understandable! Hey ho, we got our step count in several times!! 🤣. The other was the lack of choice for breakfast and the member of staff on duty behind the bar wasn't very helpful! He was quite miserable actually. We sat at a table for 15mins while he just stood behind the bar. We then decided we must have to go up to the bar to order food. He didn't come over to rhe table once. No fruit juice or teas/coffees with breakfast. £3 for a tea. Would have been better if there was a buffet style with cereals etc. Better value at a Premier Inn. After all that I wouldn't hesitate to book here for a stay again but we'll pay the extra £20 for a larger room and probably have breakfast across the way at the Premier Inn!!
Catrin Smith . 2025-02-22
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Nice place to have a drink. Average food.
Petru . 2025-02-22
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This location is an amazing escape from the hustle and bustle of the local business area. The food is lovely, fairly priced for London and always arrives in good time. The bar staff are very accommodating and kind and the server, Poli, is fantastic! She’s funny, easy to talk to and has everything you need ready for you before there’s even chance to ask. Not to mention that she remembers us from the last time we were here a yeah ago which makes us feel so so welcome and happy to be back here once more. We will be coming back to the fox everyone we’re in the area, if only to chat to Poli!
Dec Brown . 2025-02-22
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Wonderful service, I could not ask for a better experience from Poli. My faith in the lord is restored due to her miraculously flawless service. Give her a raise. Now.
Jefferson Palmer . 2025-02-22
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Even when a Large group like us walked in, Poli was amazing to make space for us and make sure we were all looked after. She was bright and energetic which is rare in Hospitality ❤️
Stephanie B . 2025-02-22
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Just wanted to say the hugest thank you to poli, She was truly fantastic the food was great and the service was wonderfull thank you so much. But the biggest thanks to poli who made our stay perfect
Yvonne Doyle . 2025-02-22
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We came here yesterday as we were going to an event in London. We had lunch, and then came back for dinner later. The service was amazing. We were served by Poli, who was so very polite and kind and helpful. Service was an easy 5 stars from Poli. The food as well was amazing. The burgers we had for lunch were crispy and delicious. Usually hotel restaurants don't have great food, but this place does. I also had a curry later for dinner and the presentation looked great and the food was delicious, again. I didn't stay in the hotel, I just came for the food.
Sophie . 2025-02-22
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Stayed here the night while visiting Excel. We were welcomed by Poli who went above and beyond for the entirety of our stay. The rest of the team were all delightful and always gave us friendly service. The room itself was well equipped with AC and radiators as well as a tv. The bed was very comfortable and spacious. Location is great and right next to public transport. 100% would stay again
Morgan rose . 2025-02-22
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Large room, but shower had wild temperature swings very early in the morning. Nice restaurant, 20% off for hotel visitors. Thanks Poli for the nice service!
Thomas Wojcik . 2025-02-22
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Came here for a meal after attending Formula 1 exhibition at London Excel , Lovely pub which we used to frequent around 10years ago so we had high expectations and we were not disappointed! The staff are lovely , friendly and went out of their way to make us feel comfortable ! We were served by Poli and kudos to her for making us feel very welcome ! I would highly recommend Fox Connaught
Euphrasia Rumuma . 2025-02-21
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I had a lovely stay over here, the staff was so nice and although with dinner it was busy and we had to wait a while the food was so great, I would definitely come back again , And the service was so lovely in the morning had a nice chat with Poli
kathelijne Duyn . 2025-02-21
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Really awful experience here tonight. We have a table booked for 8pm - No staff to be seen so we have to go and find them ourself at the bar. Customers are ordering food. We're told names are on tables and we just need to go and find our table. My partner tries to order a drink. Pineapple Juice? Don't have it. Orange juice? Don't have it. Fanta? Don't have it. She settles for a J2O. We go to our table and discuss food for maybe five minutes. As I'm waiting in line, the woman at the bar calls out "There's no more food!" So we didn't get to eat. The barmaid was entirely unapologetic and didn't offer any form of compensation. I'm really disgusted by our visit and it ruined the first evening of our weekend break. Avoid this place like the Plague.
Kieran Smith . 2025-02-20
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There was no hot water when my family members stayed. They were offered a refund- all fine, except the refund hasn’t materialised after many phone calls and emails. Still no refund after almost 5 months. Unacceptable
Patricia Dean . 2025-02-20
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Poli was a really kind Host. Shes also giving 20% discount if you want to have Meal or Drinks downstairs in the in pub & Restaurant. Rooms are Small but Clean. And if you want a Place to stay for Events in the Excel i would absolutly reccomand. Im for sure booking again for the next EUIC
Noemi Frasnelli . 2025-02-20
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Easily the worst service we have experienced in recent memory. The bartender was quite rude and the manager was just fine with her attitude.
Gregory Wrightstone . 2025-02-20
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A big thank you to Poli for looking after my family during our visit and helping us with directions to the station. Well appreciated.
Gasper Thomas . 2025-02-20
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Slow service. Good beer but 1 and a half hours for mains to come out! 👎
Michael Kelly . 2025-02-20
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Ordered starter and main at 19:20 waited 55 minutes for the starter to turn up chicken popcorn nothing fancy. It was not good!!! 55 minutes for some deep fried food totally tasteless. I had ordered lasagne as a main which was finally served at 20:30 and I can only assume it had been microwaved 5 times to keep it warm at best ! Awful service awful food ! Do yourself a favour don’t bother …..
Alan . 2025-02-20
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A New Month and once again Poli one of the staff working there is always polite and courteous and fantastic at her job. Pint with a smile. Above and beyond towards all her customers.
Peter Morris . 2025-02-19
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Booked a table for here several weeks ago. Arrived on Sunday night to be told I could sit anywhere but the only food available was burgers. Why not call me to let me know so I could make alternative plans? Been here before and it was nice but probably won’t return.
Chris Malkin . 2025-02-19
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Great place to visit and Poli was so polite and welcoming
Thomas O'Brien . 2025-02-19
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God bless the Connaught greatest restaurant in the UK no one does it like the Connaught
C Horenstein . 2025-02-19
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Poli was great! We’ve come here for four years during a conference and it’s starting to feel like coming home
Gabby Snyder . 2025-02-19
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Had a wonderful evening at Connaught Fox, good food and great service. Poli went out of her way to make us feel welcome and to accommodate us. Highly recommend!
Kiwi Pinku . 2025-02-19
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Sorry about the late review. Monday 10th Feb me and the missus had planned a small trip away and started of in London, we had planned to go to the excel Center for an event they had on but just outside near the hotel and the pub a extremely nasty pothole made the car have two flat tires and postponed our trip. People at the pub were very accommodating and offered us complimentary drinks while we waited for help. Speaking to the very friendly staff they had told us that we weren’t the first people to have flats from that pothole. They gave us details about their ongoing case with the council and hopefully things can get sorted. Long story short probably would have never gone to the pub but life has a strange way of working and wouldn’t have met the nice and caring people who work for the pub. Thanks to everyone again for your help and support and hopefully you can get that problem sorted in the future.
Adam Waldock . 2025-02-19
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Visitamos aquí para el almuerzo mientras nos alojamos en un hotel cercano para un viaje de última hora en Londres. El servicio era rápido y amable, y la comida era muy buena. Después del largo viaje que habíamos tenido realmente golpeó el lugar! Ubicación - sabiamente este lugar es perfecto para una comida si alguna vez estás en el Excel para un evento, estando a poca distancia del centro y los otros hoteles de su alrededor. Fácil acceso desde las estaciones de metro cercanas, también. Bien vale la pena una visita si estás en esta parte de Londres!
alsimmykins . 2025-02-17
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Stumbled across this pub whilst visiting the Excel. So glad we did. Popped in for a quick bite to eat at lunch time. The food was exceptional value, arrived very quickly and tasted amazing. I also really wanted to mention the staff member Poli. What an asset to your team she is. Very warm and welcoming. I said to my daughter “if there were more people in the world like her it would be a much nicer place. I would definitely return to this pub if I’m in the area. Thank you.
Katrina Collins . 2025-02-17
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Had wonderful time came down with my partner for 2 nights the rooms was lovely and had amazing service from polly was very welcoming and make everyone laugh very good service and would recommend.
Ben Howlett . 2025-02-17
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Service was amazing and so was poli had a great time
Luke Pendry . 2025-02-17
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Poli was a great server and food was absolutely fantastic
Oscar Rodriguez Wyatt . 2025-02-17
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Thank you so much for all you help, Poli.
Stefanica Arsinte . 2025-02-17
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Poli is a great server and food was delicous
Avtandil Manjavidze . 2025-02-17
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Thank you Poli and Nathan for directions and advice this morning Brilliant.
Sebastian C Arsinte . 2025-02-17
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Thank you Poli for your help and professionalism today. Pleasure to have met you :)
Pedro Sucena . 2025-02-16
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Lovely old pub. Just a five minute walk to Excel what we wanted.
Beverly Clarke . 2025-02-16
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Visited for breakfast, food was of a good standard and Poli was very attentive and friendly when serving.
Liam Curry . 2025-02-16
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Came in for dinner hungry after a 9 hr flight. They are out of everything on the menu except burgers (apparently). Had to order at the bar, no table service. Bartender refused to make my mom (any) cocktail. 'I'm not making cocktails right now.' Ordered 2 pints, got one. Burgers were acceptable at best. Top 10 worst experiences I have ever had at a restaurant.
Jesse Eldred . 2025-02-16
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Poli was an absolute legend will be back again
Peter Punchard . 2025-02-16
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We arrived about an hour ago and were told we couldn't order food for 40 minutes!!! I have never experienced that! The pub is busy but not full! We have been told that it's because everywhere else has run out of food and come here? Speaking to other people that's not what they said?
Alison Hughes . 2025-02-15
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Polly was so helpful. Thanks for letting us have the space.
Alexander Buck . 2025-02-15
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Poli was great! Thanks Fox for hosting our meeting!
Sky Yarlett . 2025-02-15
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Thanks to the great staff & special mention to Poli for finding my bag & wallet and getting it back to me!!!
Mason Lacy . 2025-02-15
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Excellent food and vibe! We had Poli helping us out, very kind and friendly!
Meera Pillai . 2025-02-15
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Entré por comida, me dijeron que pidiera en media hora mientras la cocina se pone al día! ¡El marido subió a pedir de nuevo que le dijeran que sería otra media hora! ¡Mientras tanto, cuatro personas entraron, recibieron sus órdenes de inmediato! Muy decepcionado ya que habíamos estado allí el día anterior (día de San Valentín) y la comida se sirvió toda la noche!
Dawnmari68 . 2025-02-15
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The fox is a lovely place to chill, unwind have food and drinks. The food was delicious and Poli was amazing, very professional approachable friendly and helpful. Highly recommend this pub!
Kelly Marie Berry . 2025-02-14
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Such a lovely place for a drink by the Excel, met a lovely lady working called Poli who was super friendly. Very lucky to have great staff .
Emma Salmon . 2025-02-14
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Thank you Poli for a great experience at the Fox. We will be back.
Zorina Hosein . 2025-02-13
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First time meal, Steak dinner and steak and Ale pie, absolutely awesome, cooked to perfection, taste spot on.. would recommend to anybody to try our experience.. thank you also to friendly knowledgeable staff especially Poli who took extra care with my wife who suffers with dementia. Enjoyed the evening, thank you all😁
James Harmati . 2025-02-11
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Congratulations to the chef for great food and exceptional customer service from Poli
Colin Maynard . 2025-02-10
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I had scampi and chips which was delicious and served by the lovely Poli.
Yvonne Day . 2025-02-10
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Excellent lunch after 5 of us arrived on a hike via the Greenway from Stratford. The experience was enhanced by the superb service from Poli.
Errol Simpson . 2025-02-10
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What a scrumptious meal of scampi, chips and peas enhanced by delicious tartar sauce all pleasantly served by lovely Poli. Many thanks. Vincent
NACC Newham-African-Caribbean-Centre . 2025-02-10
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Poli and the staff at The Fox Connaught are absolutely fantastic! After my boyfriend’s car suffered two flat tires from a massive pothole on Lynx Way, Poli welcomed us in with incredible kindness, offering us hot drinks on the house. The pub has a wonderfully warm and homely atmosphere, making it the perfect place to relax. I can’t recommend The Fox Connaught highly enough! X
Georgia Mckinley . 2025-02-10
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Coral was very nice and polite and the service was excellent.
John West . 2025-02-08
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We came in for a drink and a meal after a long day and it was brilliant. The staff were polite and the food was amazing. The best veggie burger I’ve ever had.
Southside Al . 2025-02-08
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Great hospitality from Coral. Amazing member of staff!
Lily Kempster . 2025-02-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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