Fox and Roman in York

We went to this establishment on 25/11/24 at18.15. We went in as a family of 5 and were shown to out table and asked if we wanted drinks and we did. Vintage inns had a black Friday deal where you could get 40% off main meals, which was a bonus but not totally the main reason as we DID use Vintage inns quite regularly. We then waited 20 minutes for an assistant to ask what we would like to eat. We said 4 fillet steaks and a kids beef burger, only to be told there were NO steaks of any kind. We then decided we would have gammon..NO gammon. at this stage we said we will have a starter of calamari while we decided...NO calamari . At this point we had finished our first round of drinks and asked what they DID have, which was pizza, pork bellies and a Thai curry. To cut an already long story short.... food came (after 1 hour 30 mins and again asking for the manager, and having to get another round of drinks). pizzas dry as a bone came. pork bellie (the most tender part was the crackling) and a just passable Thai curry. We complained to the duty manager who agreed to not charge for the inedible meals but would for drinks and barely passable curry (unbelievable). DO NOT USE THIS PUB. I have since complained to headquarters in Birmingham and after three complaints, Manager of pub. Manager of pub again who offered us £30 for the inconvenience (not accepted, would not even buy us a starter each) and then to the area manager WHO HAS NOT HAD THE DECENCY TO GET IN TOUCH AFTER 5 DAYS. As of 17.59 on 16/12/24 i will be taking this to a higher level as a matter of priceable and will encourage ALL of my friends and colleges, ( who are numerous, due to the company i work for) NEVER to use Vintage inns again. This is a shortened version, i could go on about other people leaving and also leaving their drinks because no one was at the door stating they had no food but waited till you had paid for a round of drink. Absolutely disgraceful

Lovely atmosphere and the food and service is fantastic. I really highly recommend the fox and roman pub and plenty of parking

Booked table for 5 people - had the set menu BUT 3 people decided to have a starter which were delicious, the main course potatoes and parsnips too hard to consume, and then when the other two people decided to order desert- not available they were charged £27.50 for a very poor turkey dinner. Obviously we complained but the manager was rude, unhelpful and obviously use to complaints! Never again - avoid, avoid, avoid!

Lovely family meal to celebrate my son’s birthday. Great food and brilliant service as always. Thank you so much Maria and George.

Fantastic food and amazing attentive service the whole time. Our 2nd year coming for Xmas dinner and we will be back again next year

The Fox and Roman is so friendly. We were there last night for my husbands birthday. The food was excellent. The staff are so friendly but professional especially Sally and made sure we had everything we needed.

We had a fabulous work team Christmas meal!

Wonderful food and service, thank you Ned and Angela

The food and service where both brilliant truely a cracking Christmas lunch.

Lovely staff very helpful, but waited an hour for food when wasn't busy and then only luke warm.

What a lovely find this pub dies fabulous food staff are exceptional

December 2024 - All pretty good. 1 ale needed to be returned but that was switched without a fuss. We have a good time, thank you. ----- Previous visit Nice meal, Timmy T kept well. As ever, friendly staff. Chris is a card. Same again

Food was excellent, a bit disappointed our first choices were sold out, but place was very busy. 2nd choice was delicious, desserts were outstanding, would recommend leaving room for dessert. Staff very friendly and attentive

Excellent pub. Thank you Ned and Abi!

fantastic food amazing service and a beautiful pub. could not recommend it enough.

Food was absolutely lovely and timely as well, service was great too

Lovely food and excellent service

Lovely Christmas atmosphere at our local pub. Great food and whilst there was a little issue with the steak this time it was put right straight away by the staff who are very helpful and friendly. Thank you

Marie was amazing and so so lovely would defo come again just for her service

Phoned to see if we could have a table for two an hour before we went. The bloke hummed and haad a bit but said he could fit us in. It was pretty quiet when we arrived. My wife and I are both disabled so chose a table near the toilets. My wife went to the bar and ordered the drinks and meals off the festive menu and 2 alchoholic drinks and a glass of water.It took her 3 journies to bring the drinks to the table, no offer of help. There were no condiments or cutlery on the table but were provided when asked. The food was fantastic, belly pork for the wife and ribeye for me but the 2 blokes could do with a bit of coaching in customer relations. Will not stop us going back but please fellas, buck your ideas up !

We were staying at the Holiday Inn & were looking for somewhere to have an evening meal. Booked online as it appeared to be very popular, the service was excellent, by far exceeded our expectations & the food was fantastic

Wreth Making with Glen & Richard, definitely in the Festive mood x

Wreath making at the Fox & Roman with Glen & Richard is amazingly good fun and definitely put me in the Christmas spirit. Would recommend and cannot wait to book for next year. The food was superb and Maria is a superstar.

A lovely twinkly pub with great service! Our server Marie could not have been more helpful and made our dining experience special. Great sticky toffee pudding!!

Lovely people and wonderful Xmas decs. Both couldn’t eat our mains. Chicken and lamb was so dry. Offered a free drink and or dessert.

Do not, DO NOT order a takeaway from this place. At absolute BEST it'll be at least an hour late and completely cold!! Edited to respond to Maria: Food was ordered for delivery at 6:30pm less than 10 mins away from your pub Courier was there at 6:15pm Courier didn't leave you until around 7:25pm Food finally arrived around 7:35pm, cold Also missing the extra side of roast potatoes and Yorkshire puddings (who serves 2 roast dinners with one small Yorkshire pudding between 2 people?!!)

Amiable service from Marie, who, while I was eating alone, found me at a quiet table. Food was also good

Always such a cosy feel. Food was delicious and our waitress Marie was so attentive and efficient.

Marie was a lovely waitress, so friendly and welcoming. Thank you

Marie was fantastic! Great service and friendly!

Marie was an absolute pleasure, it was a busy night and you could see the service team were ran off their feet. She still had the time to stop for a chat, recommend drinks (which were delicious), chased up our orders without being asked - had us in stitches laughing. She’s a real asset to your pub! ✨

delivery was a joke. waiting 1.5 hrs for the food to be delivered -sort it out Just Eat. Food however was lovely, tasty and plentiful

Note to self: just don't order takeaway from The Fox and Roman again. They can't cope with the restaurant and servicing takeaway orders at the same time. Food was over an hour late, cold and with items (sides of Yorkshire puddings and roast potatoes) missing.

Popped into Fox & Roman this afternoon which was a treat with my nephew. As always, great experience. Food was lovely and the staff, George and Maria were quite attentive. Thanks ladies!

Good food, excellent service & lovely cosy, relaxed atmosphere with real fires & the Christmas decorations. Fab place to have dinner.

Staff where outstanding and the quality fish and chips where outstanding. Will come again to try other thing from meal.

Very nice food and nice cosy and warm atmosphere with the interior design and fireplaces. Our server George and another lady before her whose name I unfortunately didn't get were very pleasant and friendly

The fish and chips, particularly the fish, is exceptional at The Fox and Roman. We also greatly enjoyed a bottle of Viognier. Our waitress, Marie, was really helpful with everything. I'm sure that Vintage Inns would benefit from providing training for all their serving staff in the different wine varietals which they stock.

Fox & Roman is a weekly catch up with my friend ! The staff are great !! Nothing too much trouble . Sophie is one of our favourites….

Great service from the team - personable, welcoming. Great atmosphere, nicely kept and always a lovely visit. I do wish there were more tables for just drinking (arm chairs/sofas) as it's so cosy with the fires lit - with such a lovely place, it's very popular so often the comfier chairs are all taken, leaving only the dining tables.

Horrible weather outside nice and warm and cosy inside Excellent service from Maria Would highly recommend as a venue. Drinks reasonably priced

We all had a lovely visit to the Fox and Roman for a family birthday meal. The meals were great, and our server Maria was very friendly and helpful.

The Fox and Roman have been so good to us for parkrun breakfasts, we're so grateful.

George was absolutely fantastic. Lovely server

Love the Fox & Roman. Lots of space but also warm and cosy. Great, friendly service and good quality food. Great discounts with the Vintage Inns app too!

Met up with family,including our dog,on a cold November evening and had a really good experience. Our table was in a very cosy bar area, which is beautifully decorated for Christmas. We had burgers, gammon, and chicken skewers,all of which were delicious. Coffee and mini pudding to follow, the bakewell was lovely. We were served and greeted by really friendly and attentive staff. So thanks Ned, Jakob and Chris for a great evening.

Lovely meal on a busy Saturday night all great and friendly staff, thank you!

Nice food and great service from the waitresses, Abigail was very helpful and kind with our requests.

Lovely food and very friendly staff.

Food meh chips were hard carrots were cold and the pie was supposed to be beef and venison not sure if bambi sneezed on it but couldn’t taste the venison, waiting staff were good couldnt be nicer only other moan was that quite a bit in the menu was already gone by the time wed got there 6pm on a Friday 🤷‍♂️

A very good place to eat. We have been very comfortable, the food and service very good.

Good pub meal close to our hotel. Jacob gave great service and was very attentive

Great food , lovely service from Ned

We come to the Fox and Roman a couple of times per week, and we’re very lucky to be able to call it our local pub! The staff do an excellent job, providing friendly service at the highest quality, and we’re made to feel as comfortable as in our own home. The menu is kept up to date with delicious food, and we’ve never been anything but delighted with the experience. 100% recommended!

A very cozy place, with a very good atmosphere. And delicious food. I highly recommend the beef burger. Highly recommended site

Our local pub, highly recommended to everyone. Super nice and friendly staff, good variety or drinks, and nice food.

Great cosy atmosphere, fantastic staff (thank you Ned you are the best!!) and the food is delicious. I would Definitely recommend this restaurant .

Haven't visited for some time but the menu was much improved and food/service excellent

Great food and great service (Sophie )

Another super Sunday Lunch and served by the very efficient and friendly Abigail.

Lovely food with delightful staff best place to eat for snacks and meals :) Chef Jude made the best garlic flatbread and halloumi fries and Jakub was a lovely lad who serves perfect pints

Great food, great service! Thanks Maria

Lovely atmosphere with roaring fires & yummy food...

Lovely cosy venue, didn't actually order any food, just had coffee. So unable to advise on the food.

Lovely food, fantastic atmosphere, great service by Sally. Thank you very much.

Such a cute place for a dinner while visiting York. We had a big party and they were very accommodating when we placed our booking for the evening. Our servers Jackub and George were very attentive and made sure we had everything we needed. Would highly recommend to stop in for a bite.

Amazing food, great choice of beer and really nice staff

Sallyvour waitress was really helpful and very patient and kind.The food was exceptionally good and we will definitely be back

We made a booking for 7:30, we arrived on time we got seated but after 20 minutes we hadn’t even received a menu or even been spoken to by the two girls who were serving other tables. It was extremely awkward and rude of them as they walked past 10 times and still nothing .

Lovely pub, tasty food and very friendly, attentive staff. Would recommend.

We always enjoy the excellent food and drink. Service can be a while at busy times. But that is to be expected!

George and Maria were great! Food was 10/10 👏🏽

Had the chicken parmigiana, was faultless. Maria’s service was very friendly and welcoming.

Food was lovely, felt a little abandoned to start with but then when Marie arrived it was much better! She was lovely and chatty and seemed to take an interest, great work!

Great service from Marie and excellent food. Great atmosphere and value for money. Definitely worth a visit if you’re in the area.

Friendly staff lovely atmosphere. Really fancied Fish & Chips. Absolutely beautiful. As a result of how nice it was I asked who made my meal and I was told his name was Elliott. Excellent work by all!

Sadly disappointed by the quality of the food. Veg a mix of under and over cooked and £5 for mash which must have been half a potato there was so little of it. Ordered from here many times but this time it wasn’t good.

Lovely staff, food and atmosphere

Ordered two trios and didn’t one of each meat. Just 2 bits of turkey and a bit of beef between 2 people

Nice pub, Nice staff, Nice atmosphere! Just popped in for a quickie, we'll be back! °°👍

The wait on food orders was not acceptable. Arrived five minutes prior to booking time and waited an hour and a half for a main meal. Food quality good, time to wait poor. Dessert was another long wait, although probably the best part of the meal. Desert was delicious. Establishment nice, pretty environment, although what appeared an average night, I certainly think the time for service could be improved. I don't mind waiting for good quality food, however these times were above average. It took 3 hours for a three course meal which was overall average and when with children whilst I was in no rush, food waits are definitely an issue here. Probably wouldn't recommend or return.

Staff are lovely, but the prices for food are expensive we literally got about 8 chips for £4 and the baked mushrooms on a tiny piece of bread was definitely overpriced!!

Lovely place to eat, sunday lunch was really nice I would definitely recommend and come again

Absolutely beautiful Sunday lunch. If we wasn’t from Manchester we would be here every Sunday! I can’t recommend it enough stunning

Food was great and our server, Marie, was fantastic.

Friendly staff, dealt very well with our kids and allergies. Only thing that could be improved is waiting time for food.

Excellent food and service Marie was fabulous xxxx

Food was lovely as always but the service by the super friendly and chatty Marie made our evening! Thank you so much we had a lovely evening

Excellent food and lovely service by Marie, made us feel extremely welcomed.

Food was brilliant. The beer on pump was delicious. Our server, George, was brilliant too! We will be back.

Another great visit to the Fox and Roman today. Great team, always friendly and welcoming, always a pleasure to pop in after a long day at work to unwind. First place on my list to enjoy an evening meal on a weekend with the family.

Both our fish and chips were well over cooked after waiting 45 minutes for them. Discounted meal, but it didnt make up for the disappointment and wasted venture.

We had a great night at the Fox and Roman tonight for a birthday celebration. The food was lovely! Massive thank you to Ned, he was so attentive and helpful- exceptional customer service!!😊

Great ambience. Excellent staff - warm , friendly and welcoming . Great service . Food was enjoyed by our party. Great choice of menu.

The cosiest, most friendly pub we've been to. Staff so welcoming and knowledgeable regarding dietary requirements. Food outstanding.

Half of the order didn’t turn up and what did was cold and soggy!

Sophie was a really lovely server and couldn’t have done more for us. Lovely friendly establishment and we had to hobble out because we were so stuffed full. Toilets were clean & in great condition. Open fire is a lovely feature! We were very grateful for the warmth. Thank you for the delicious meal, we’ll be back :)

Busy Sunday but the vegetables were cold, potatoes underdone. The size of the Mac and cheese is disgusting £5 for 3 forkfuls. This used to be a really nice place for Sunday dinner but is just a rip off now.

An excellent experience at the Fox and Roman. Our server was called Beth, she was excellent, very helpful and quick with any requests. Couldn’t change one thing about our experience. The bar staff were brilliant - very knowledgeable about all wines, Ned was particularly helpful with different cocktail recommendations. Well done everyone.

Good tasty lunch served by polite efficient staff