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4.0

Based on 102 opinions finded in 1 websites

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Nº 113 in 182 in Adur

Score
OpinionsNoteGoogle1024.0

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Pleasant staff good food first time here will use them again

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Chris . 2024-06-04

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The only place me and my family go to order Chinese! Have never been disappointed by the food or the service :)

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Anya Harris . 2024-04-07

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Worst service from the man/boy who took the takeaway order, so rude and could not be bothered chasing the driver, was delivered after 1 and a half hours, we only live up the. Rung up and he kept talking to someone else.

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Parimal Shah . 2024-03-23

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I can't believe the service. Ordered a takeaway and the guy on the phone was ridiculously rude. Had no idea where the food was. Took 1 hour and 20 minutes, and our house is a 3 minute drive away!!! 1 star isn't even justified.

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Kish19 . 2024-03-23

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We have ordered takeaway from Fortune Inn more times than I can remember, it's reliably tasty, affordable, delivered faster than they say and are always very polite to deal with. I would recommend them to anyone!

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Tom Butler . 2023-12-19

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Nice food. My fave dish is the salt pepper chilli chips if you haven’t tried it.. TRY IT! 😋

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Ashantini Chelliah . 2023-09-06

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Delicious hot food... Best chinese I know... Friendly people I wouldnt go anywhere else

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Gayle Day . 2023-07-23

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this food took 2 hours to arrive and was grossly undercooked , the children had eaten most of the chicken before i realised it was still pink inside and the crispy duck was soggy . the takeaway wanted me to take it back to them ( friday night and in my pjs the reason why i got a delivery) praying we dont get food poisoning in the morning , after a lenghthy denial on the phone they hung up!

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Ann Goodchild . 2023-06-30

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Large portion of chips is enough for 4!!!

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Tony Grist . 2022-11-28

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Worst takeaway ever, stale old batter,tough pork, horrendous

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Anton Hamman . 2022-09-21

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My partner drove to Fortune Inn and ordered he sat down and started playing a game on his phone he only got to do 2 levels of it and the food was ready was brilliant service,when he got home we opened up everything and it was piping hot unlike the other Chinese takeaway we had been to in southwick which we were going to go to but was closed for 3 weeks! Anyway as I said the food was piping hot and it was absolutely delicious we will be going back to Fortunne Inn again amazing service and food. Rainbow house has lost a customer good job they were closed as we would not of discoverd how good fortune Inn was

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Scott Jenkins . 2022-04-16

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They don’t answer the phone :( tried calling many times

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Samuel Earthey . 2022-03-07

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Stopped here late one Saturday when everything else was closed. Not disappointed good quality food. Both English and Chinese

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DEAN MUGGERIDGE . 2021-10-08

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I've always throughly enjoyed the meals I get from here, they're not the 'tastiest' but they're not greasy & the food is always cooked very quickly, kitchen is spotless & very friendly staff!

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TheDynamicHam . 2021-09-25

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Absolutely terrible, food tasted disgusting to a point you actually couldn't eat it

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Lara Webb . 2021-08-11

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Usual Chinese was closed due to it being a Tuesday, took a punt on this place. Worst decision we've ever made! Had 4 different meals, none tasted as they should, egg fried rice was brown rice!? Chicken balls tasted like rubber, the majority of the food went in the bin, the dogs weren't even interested in the chicken balls... Absolute waste of money 😒

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Webby . 2021-08-11

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best shop i like and very nice people very cool very nice

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Denys Sebastyan . 2021-07-27

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Good food! Always delivered hot and quickly

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David Swann . 2021-05-21

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Excellent chinese meal. Mainly had prawn dishes. Ordered by phone and meal was ready for collection in twenty minutes.

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dennis kenward . 2021-05-11

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I've ordered the last two times and had food poisoning first time me and last night my girlfriend.. Its the definitely the squid it needs too be cooked for longer hence why I ask for it too be crispy but when turns up it never is.. I wont be using this takeaway service again

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Glen Edwards . 2021-03-14

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Great food! Friendly service. Never had to to complain in 5yr+ of being a customer. Highly recommend 👌

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Amanda Smith . 2021-01-16

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What I ordered was at least edible, however chicken over cooked and asked for egg fried rice and just got brown rice.. Food didn't taste nice as expected but as a one off it's ok.. Next time I'll be patient and wait till Wednesday to get the Chinese from the usual outlet

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Zeon Xavier . 2020-11-03

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Good food - I'm chinese and i grew up in a takeaway so I'm not easy to please. Some of the dishes don't list a tofu version but they can make it if you ask.

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Chi Chan . 2020-09-29

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Pretty standard menu, good portions, reasonably priced, usually quick to cook, normally ready within 10 minutes. Food is really tasty, it's our go to takeaway, quick, convenient and fairly frugal!

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John Calder . 2020-09-27

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Always very happy with the food we recieve. Every meal we've had has tasted fresh and delicious. The Staff are friendly and our orders always arrive within the time specified. We are very happy customers!

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Laura McBarron . 2020-05-23

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Fantastic vegetarian options...yum!

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Sanz G . 2020-04-11

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My usual Chinese can't fault it. Even deliver miles away for 2 pounds. Keep up the good work

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Ben Noble-vick . 2020-01-30

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Lovely clean efficient and very affordable! Lovely people! Highly recommended!

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Rayhman Jefferies . 2019-07-22

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Great food always, good idea to phone and order food first to save the wait at the shop.

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Andy Davis . 2019-06-09

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We ordered our first take away from Fortune inn last night. It was ready very quickly however my meal was not fresh and tasted re heated.. My mum and dads was wet and soggy and tasted spongy and made her sick most of last night. Unfortunately I have to say I would never use this restaurant again..

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Joy Dcruze . 2019-06-09

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Great spring rolls and cashew beef stir fry to share with friends!!

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Maria Gonsalves . 2019-06-09

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Food always good and very nice dishes and good quality for price

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Caroline Mann . 2019-06-07

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Fast delivery and amazing food, one of the best I’ve had! We will be ordering from here again!

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David Ives . 2019-05-01

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Always a good takeaway. Friendly staff and open late.

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Erika Jakins . 2019-04-15

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Lovely food and staff very helpful and friendly

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Karen Townsend . 2019-04-13

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Great food not had any problems with staff they're all lovely! Give them ago you won't be disappointed!

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Lucy Tattersall . 2019-03-01

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Over priced food. Service was terrible was waiting in the take away for my order for over 40 mins

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Neil Wakefield . 2019-02-21

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This used to be our favourite Chinese restaurant and now it's just gone right down hill you don't get good food for what you pay for unfortunately

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Perry Kramer . 2019-01-20

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Overall very tasty food with decent sized portions. The menu is huge with lots of variety. The set meals for 2/4 are especially good and not bad value either. Avoid the Cod and chips as these can be a bit hit and miss (mostly miss), but the onion rings are a must - the best I have tasted. The lady with whom I speak when ordering is somewhat abrupt and impatient, ironic considering I don't remember the last time she didn't ask me to hold whilst serving another customer - perhaps wait until you are free before answering the phone? Delivery times however are excellent, even on the busiest of nights, and the food arrives nice and hot. The driver is always very friendly and courteous and appreciative of any tips. A new leaflet once in a while wouldn't go a miss but on the whole very satisfied.

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Felix McCloud . 2018-10-05

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Nice food, but... be warned that the prices shown on the menu on their website are 11 years out of date!!!. Only discovered this after going to collect an order which came to about £8.00 more than we'd calculated. The woman running the business fully admitted that she was aware of this but did not know how to update the website!!! Unbelievable!

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David Edwards . 2018-08-07

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Good food, pleasant staff. I'll be back for more.

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David Antwis . 2018-05-18

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Friendly staff cooked fresh so a little wait but nice food at end of wait it's all cool ✌

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Lee Boniface . 2018-05-02

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Never given such a poor review but felt I needed to share this information with people potentially looking to order from here. The two stars are for a very quick delivery (15mins) which makes me think they don’t make these dishes fresh. Lovely friendly delivery driver but less could be said for the woman on the end of the phone taking the order. She was very rude when we had to ring up and tell them that an item of our order was missing. She said we hadn’t ordered it in the first place, but when we added together what we ordered we had been charged for it, her response was that the prices on their online menu were from years ago. Surely this is false information and should be reported to trading standards. After being rude and no willingness to help correct their mistake my other half had to hang up the phone. Needless to say we will not ever be returning and neither will we recommend to anyone!

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Aimee Lawes . 2018-04-15

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Best Chinese takeaway I had in a long time I just have plain noodle with curry sauce but every other place gives me bean shoots which I dislike this place gets orders right 100% and they are very cheap compared to others

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Simon Lee . 2018-04-09

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Been ordering here for nearly a year. Foods always nice and always arrives hot.

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Hollie Morton . 2018-02-14

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Great Chinese take away. Staff always remember my order and are very friendly. Portions are generous and scrummy!

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Faye Collyer-Rolls (Phase Photography Ltd) . 2017-12-04

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Usually pretty good, I had a roast pork chow mein tonight which was very lacking in pork, disappointed but didn't have time to go back to the shop.

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Tony Hunt . 2017-11-03

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Gets very busy but does good food

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Mark Ward . 2017-09-10

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Very helpful polite and oh the menu mmmmmmmmmmm will be visiting again soon

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Matthew Chamberlain . 2017-08-23

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I have eaten from here many times. Good food and nice staff. Clean premesis. No complaints.

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David Williams . 2017-07-29

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Terrible service. Very rude on the phone every time we have ordered tutting and telling us to wait then blaming us for taking to long. This time as it's not the first we have been told to prepare an order or not call at all. This was a spare the moment thing with friends so we just read the menu as we ordered. They have been rude on the phone every time we have ordered and this is the last straw there is no need to tut and huff so obviously to us over the phone because they can't sort there business out! They have lost very loyal customers from being so rude! Will not order again and will not suggest to anyone.

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Lewis Vimpany . 2017-06-10

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Don't like to give bad reviews, but I've not been here in a while, the pork balls I ordered were very tough (had to cut them with a knife) and the food was greecy, normally very good, maybe just a bad day?

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Greg Bryant . 2017-05-31

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Food is excellent and quick. Chilli dishes are reasonably hot.

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Graham Dollow . 2017-04-21

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Really bad fish and chips. Tiny portion of mushy cod coated in loads of batter. :(

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Colin S . 2017-02-13

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The worst fish and chips my husband and I have ever purchased from a take-a-way. The portion of cod (if you can call it that) was very small, very thin and mushy with a slightly bad smell - which was 'super' coated in the thickest and largest amount of batter I have ever seen: to make it look like a big portion. Absolutely disgusting. We will never go there again.

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Cyra . 2017-02-13

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Excellent. The food is amazing and great value. Always quick with orders

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Stuart . 2017-01-13

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